# Rescue Hub Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Rescue Hub Software - reviews, pricing plans, popular comparisons to other Fire Department products and more. Source: https://www.capterra.com/p/167085/Rescue-Hub --- # Rescue Hub Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Rescue Hub ## What is Rescue Hub? Rescue Hub is an online software platform for delivering & tracking Fire/EMS training. Put all of your paper rosters, skill verification sheets, and training documents on your own private training site, accessible to your personnel with a smart phone or tablet. Rescue Hub gives you the tools to assign & schedule training, track progress towards meeting training requirements, manage task books, create your own online training, and host your own training videos, all in one place. ## What is Rescue Hub used for? [Fire Department](https://www.capterra.com/fire-department-software/)[EMS](https://www.capterra.com/ems-software/) Top alternative Featured Overall rating Based on 52 user reviews Reviews sentiment Positive 94% Neutral 6% Negative 0% Starting price $1995 Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rescue Hub?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.rescuehub.com&name=Rescue Hub) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rescue Hub 4.6 (52) VS. [4.6 (58)](https://www.capterra.com/p/179338/First-Due/reviews/) Starting Price $1995 Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (52) Ease Of Use 4.5 (58) Value For Money 4.6 (23) Value For Money 4.4 (55) Customer Service 4.8 (34) Customer Service 4.6 (58) ## Rescue Hub alternatives [4.5 (49)](https://www.capterra.com/p/172196/Expiration-Reminder/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [5.0 (20)](https://www.capterra.com/p/210778/PSTrax/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (517)](https://www.capterra.com/p/121513/PowerDMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (65)](https://www.capterra.com/p/232490/EMS-Scheduling-Software/reviews/) Starting price $9000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/167085/Rescue-Hub/alternatives/) ## FAQs about Rescue Hub Overview ### Which roles and teams benefit most from Rescue Hub? Rescue Hub is most used by fire service leaders, frontline firefighters, and EMS crews who need centralized incident, training, and personnel management. Chiefs and captains rely on it for oversight, scheduling, and compliance tracking, while firefighters, EMTs, and paramedics use it to document activities, access records, and support daily operational readiness. Answer based on 52 reviews Overview ### What company size and specific industries is Rescue Hub built for? Rescue Hub is designed for departments of any size that need to track and deliver training to their members. It suits organizations that still rely on email, YouTube, Dropbox, or paper binders to manage training materials, but the description does not name specific industries or sectors. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Rescue Hub? Rescue Hub includes core incident management and training management features, with the most-discussed capabilities centered on training tracking, assigned training, and video training. Reviewers also highlight calendar management and event scheduling, plus reporting, attendance tracking, certifications, file storage, and communication tools for keeping records and schedules in one place. Answer based on 27 reviews Limitations ### Does Rescue Hub have bugs or technical issues? Rescue Hub works reliably for many teams and most problems appear manageable rather than constant. Fire and EMS users often mention quick fixes and responsive support, but some report login trouble, slow loading pages, outdated browser behavior, incomplete task visibility, and a need for a stronger mobile app experience. Answer based on 17 reviews Integrations ### Which third-party tools and platforms does Rescue Hub integrate with? Rescue Hub connects natively to Google Calendar. Getting Started and Support ### How easy is it to onboard and train a team on Rescue Hub? Rescue Hub is generally quick to onboard for firefighters, crew members, and other nontechnical users because assigned training, calendars, and records are easy to find. Admins and training officers usually need more time to learn reporting, permissions, and setup. Training is available through in-person sessions, live online sessions, webinars, and documentation. Answer based on 27 reviews Getting Started and Support ### What customer support options does Rescue Hub offer, and how do users rate the experience? Rescue Hub offers email/help desk, a knowledge base, phone support, and chat. Users generally describe support as quick, responsive, and willing to help with customization and questions. Some users say the system takes time to learn and reported confusion around access, completed tasks, and finding records during setup. Answer based on 14 reviews Features and Usability ### How well does Rescue Hub track employee training? Rescue Hub keeps training records organized and easy to follow for managers, supervisors, and frontline staff. Many fire departments and EMS teams use it to assign courses, monitor completion, track certifications, and review crew progress, though some users want easier navigation, more page customization, and simpler report access. Answer based on 20 reviews Features and Usability ### Is Rescue Hub easy to use? Rescue Hub feels easy to learn for many end users, especially non-technical staff who need quick access to training. Departments often like the clear layout, calendar, assigned training view, and mobile access, though some teams mention slow page loads, awkward navigation, browser quirks, and difficulty finding certain required items. Answer based on 20 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Attendance Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage attendance for classes, shifts, meetings, or events Communication Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Event Calendar 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A list of events with their respective dates Reporting & Statistics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Training Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track employee/learner's progression through training programs Rescue Hub 10 features Manage attendance for classes, shifts, meetings, or events Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier A list of events with their respective dates Manage and track all disruptions and incidents Manage the instructor/teacher's schedule, tasks, responsibilities Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Track employee/learner's progression through training programs Get Advice We can help you find the software with the features you need. Features 4.4 (52) 4.4 Based on 52 reviews ## Pricing Value for money 4.6 (23) Free Trial Basic $1,995 Per Year Value for money 4.6 (23) 4.6 Based on 23 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (34) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (34) 4.8 Based on 34 reviews ## User reviews Overall rating 4.6 Based on 52 reviews Filter by rating 5(32) 4(17) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent CD Craig D. Captain - Training and Professional Development Public Safety ### "Great program for scheduling and tracking training" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 9, 2022 Scheduling training is easy, and all crews can easily see upcoming events. Pros It is easy to enter and edit events. It is easy to view and plan upcoming events. Cons Creating reports can be confusing at times Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Cary C. Fireman Health, Wellness and Fitness ### "Use for Snohomish County Fire Training Academy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 18, 2021 Satisfied. Easy to communicate with other instructors. Need an app for iPhone, though. Pros Great features. Like that instructions and files can be added for discipline instruction so training is consistent. Cons Having an app for iPhone would be really great to have. It's a pain to have to go onto the internet every time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HM Hank M. Fire Chief Government Administration ### "One more thing for us to use" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 November 9, 2021 Pros County made us use it, at some point it my be more helpfull. Cons Still am using paper records too, use it for we have too. Reasons for choosing Rescue Hub County said we had to use it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ME Matthew E. Fire Lieutenant / Paramedic Public Safety ### "Needing quicker access to custom options" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 July 13, 2021 I like it overall, and I think it helps organize training and schedules. With some ability to have individual users be able to customize certain options I think it could be amazing. Pros I like the home page consisting of the monthly calendar with the agenda listed for each day, and that the agenda is linked to the corresponding training. That is by far the most convenient aspect of the program in my opinion. Cons I don't like that I can't customize the 'my assigned training' page. I'm not sure if the administrator can, but it would be nice to have the ability to organize the order of display boxes on that page to fit my needs. There are a lot of options in the reports tab which is great, but it can be cumbersome to find the exact report I need ran every time. There are two or three reports I run regularly, and it would be nice to have a saved report query to click on when I need it. As a mid-level management employee, this would make it much easier to keep track of my crews training needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ME Michael E. Fire Fighter Public Safety ### "Fire Fighting" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 29, 2021 Pros Accessing video links and ease of testing. Cons It needs highlighting for incomplete tasks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP John P. Battalion Chief Public Safety ### "Rescue Hub for Fire Service Training" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2021 Pros Easily adaptable to our organization needs Cons Nothing comes to mind. I like the product Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GK Gunter K. Training Officer Public Safety ### "So far very good!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2021 Pros Easy implementation, user friendly . Accessible from all different devices. Cons Nothing so far. Need to work with it a few more months. Reasons for choosing Rescue Hub All other online based training products we looked at were too convoluted and less end user friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AF Alex F. Firefighter Public Safety ### "Great Product for Organizing Tasks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 28, 2021 Very Stress free and very beneficial for keeping track of all my tasks to complete. Pros Rescue Hub organizes your work to do for you and I felt that it was really easy to keep track of how far along I am throughout the year. Cons There was not one thing that I didn't like about Rescue Hub Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GM GARY M. Chief Public Safety ### "Great time saver for the Chief, but helps out the members a whole lot also." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2021 Trying to solve training tracking, which RescueHub has done, but it has been very helpful in providing training. It also allows the Firefighters to self-serve and track many training tasks that were previously very disjointed and manual. Pros Ease of use for members, able to offer up training that does not not require hands on, being able to run comprehensive reports on training progress. Cons At first I felt that the lack of a dedicated ap would be a hinderance but the UI seems to work pretty well. Would like to be able to get more report formats that we require, looks like that may be a WIP. Reasons for choosing Rescue Hub Responsiveness during pre-sales. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DT Drew T. Fire Captain Government Administration ### "RescueHub" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 November 17, 2020 Pros I appreciate being able to log all training with relative ease. Cons I don't find RescueHub particularly easy to navigate. It can be difficult to track down required training because required training is often found in different areas of the program. Also, some of the category headings/titles do not make much sense. Additionally you cannot edit or amend evals or training once you've logged it. Specifically this can be frustrating when you've entered an errant date. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/167085/Rescue-Hub/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [EPR FireWorks vs Rescue Hub](https://www.capterra.com/compare/162019-167085/EPR-Fireworks-vs-Rescue-Hub)