# Rescue Hub Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Rescue Hub Software - reviews, pricing plans, popular comparisons to other Fire Department products and more.

Source: https://www.capterra.com/p/167085/Rescue-Hub

---

# 

 Rescue Hub Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Rescue Hub

## What is Rescue Hub?

Rescue Hub is an online software platform for delivering & tracking Fire/EMS training. Put all of your paper rosters, skill verification sheets, and training documents on your own private training site, accessible to your personnel with a smart phone or tablet. Rescue Hub gives you the tools to assign & schedule training, track progress towards meeting training requirements, manage task books, create your own online training, and host your own training videos, all in one place.

## What is Rescue Hub used for?

[Fire Department](https://www.capterra.com/fire-department-software/)[EMS](https://www.capterra.com/ems-software/)

Top alternative

Featured

Overall rating

Based on 52 user reviews

Reviews sentiment

Positive

94%

Neutral

6%

Negative

0%

Starting price

$1995

Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Rescue Hub?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.rescuehub.com&name=Rescue Hub)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Rescue Hub

4.6 (52)

VS.

[4.6 (58)](https://www.capterra.com/p/179338/First-Due/reviews/)

Starting Price

$1995

Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (52)

Ease Of Use

4.5 (74)

Value For Money

4.6 (23)

Value For Money

4.4 (71)

Customer Service

4.8 (34)

Customer Service

4.6 (73)

## Rescue Hub alternatives

[4.8 (77)](https://www.capterra.com/p/142521/eSchedule/reviews/)

Starting price

$1200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.5 (49)](https://www.capterra.com/p/172196/Expiration-Reminder/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (65)](https://www.capterra.com/p/232490/EMS-Scheduling-Software/reviews/)

Starting price

$9000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (1)](https://www.capterra.com/p/10009247/NovusMED-NEMT-Software/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/167085/Rescue-Hub/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Attendance Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage attendance for classes, shifts, meetings, or events

Communication Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Event Calendar

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

A list of events with their respective dates

Reporting & Statistics

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Scheduling

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Training Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track employee/learner's progression through training programs

Rescue Hub 10 features

Manage attendance for classes, shifts, meetings, or events

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

A list of events with their respective dates

Manage and track all disruptions and incidents

Manage the instructor/teacher's schedule, tasks, responsibilities

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track employee/learner's progression through training programs

Get Advice

We can help you find the software with the features you need.

Features

4.4 (52)

4.4

Based on 52 reviews

## Pricing

Value for money

4.6 (23)

Free Trial

Basic

$1,995

Per Year

Value for money

4.6 (23)

4.6

Based on 23 reviews

## Integrations

[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (34)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (34)

4.8

Based on 34 reviews

## User reviews

Overall rating

4.6

Based on 52 reviews

Filter by rating

5(32)

4(17)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CD

Craig D.

Captain - Training and Professional Development

Public Safety

### "Great program for scheduling and tracking training"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 9, 2022

Scheduling training is easy, and all crews can easily see upcoming events.

Pros

It is easy to enter and edit events. It is easy to view and plan upcoming events.

Cons

Creating reports can be confusing at times

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Cary C.

Fireman

Health, Wellness and Fitness

### "Use for Snohomish County Fire Training Academy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

November 18, 2021

Satisfied. Easy to communicate with other instructors. Need an app for iPhone, though.

Pros

Great features. Like that instructions and files can be added for discipline instruction so training is consistent.

Cons

Having an app for iPhone would be really great to have. It's a pain to have to go onto the internet every time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HM

Hank M.

Fire Chief

Government Administration

### "One more thing for us to use"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

November 9, 2021

Pros

County made us use it, at some point it my be more helpfull.

Cons

Still am using paper records too, use it for we have too.

Reasons for choosing Rescue Hub

County said we had to use it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ME

Matthew E.

Fire Lieutenant / Paramedic

Public Safety

### "Needing quicker access to custom options"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

July 13, 2021

I like it overall, and I think it helps organize training and schedules. With some ability to have individual users be able to customize certain options I think it could be amazing.

Pros

I like the home page consisting of the monthly calendar with the agenda listed for each day, and that the agenda is linked to the corresponding training. That is by far the most convenient aspect of the program in my opinion.

Cons

I don't like that I can't customize the 'my assigned training' page. I'm not sure if the administrator can, but it would be nice to have the ability to organize the order of display boxes on that page to fit my needs. There are a lot of options in the reports tab which is great, but it can be cumbersome to find the exact report I need ran every time. There are two or three reports I run regularly, and it would be nice to have a saved report query to click on when I need it. As a mid-level management employee, this would make it much easier to keep track of my crews training needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ME

Michael E.

Fire Fighter

Public Safety

### "Fire Fighting"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

May 29, 2021

Pros

Accessing video links and ease of testing.

Cons

It needs highlighting for incomplete tasks.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JP

John P.

Battalion Chief

Public Safety

### "Rescue Hub for Fire Service Training"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 25, 2021

Pros

Easily adaptable to our organization needs

Cons

Nothing comes to mind. I like the product

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GK

Gunter K.

Training Officer

Public Safety

### "So far very good!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 7, 2021

Pros

Easy implementation, user friendly . Accessible from all different devices.

Cons

Nothing so far. Need to work with it a few more months.

Reasons for choosing Rescue Hub

All other online based training products we looked at were too convoluted and less end user friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AF

Alex F.

Firefighter

Public Safety

### "Great Product for Organizing Tasks"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 28, 2021

Very Stress free and very beneficial for keeping track of all my tasks to complete.

Pros

Rescue Hub organizes your work to do for you and I felt that it was really easy to keep track of how far along I am throughout the year.

Cons

There was not one thing that I didn't like about Rescue Hub

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GM

GARY M.

Chief

Public Safety

### "Great time saver for the Chief, but helps out the members a whole lot also."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 14, 2021

Trying to solve training tracking, which RescueHub has done, but it has been very helpful in providing training. It also allows the Firefighters to self-serve and track many training tasks that were previously very disjointed and manual.

Pros

Ease of use for members, able to offer up training that does not not require hands on, being able to run comprehensive reports on training progress.

Cons

At first I felt that the lack of a dedicated ap would be a hinderance but the UI seems to work pretty well. Would like to be able to get more report formats that we require, looks like that may be a WIP.

Reasons for choosing Rescue Hub

Responsiveness during pre-sales.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DT

Drew T.

Fire Captain

Government Administration

### "RescueHub"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

November 17, 2020

Pros

I appreciate being able to log all training with relative ease.

Cons

I don't find RescueHub particularly easy to navigate. It can be difficult to track down required training because required training is often found in different areas of the program. Also, some of the category headings/titles do not make much sense. Additionally you cannot edit or amend evals or training once you've logged it. Specifically this can be frustrating when you've entered an errant date.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/167085/Rescue-Hub/reviews/)

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Popular comparisons

[EPR FireWorks vs Rescue Hub](https://www.capterra.com/compare/162019-167085/EPR-Fireworks-vs-Rescue-Hub)

[First Due vs Rescue Hub](https://www.capterra.com/compare/167085-179338/Rescue-Hub-vs-First-Due) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)