# Sisu Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Sisu the right Commission solution for you? Explore 48 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167086/Sisu-Team/reviews --- Sisu 4.8 (48) [View alternatives](https://www.capterra.com/p/167086/Sisu-Team/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Reviews of Sisu Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews KH Karen H Broker ownerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “dedicated customer service rep has been available, knowledgeable and always eager to push new capabilities of the platform tailored to my company goals. “ November 15, 2023 JC Jeff C Designated Broker/Team LeaderReal Estate, 11 - 50 employeesUsed the software for: Less than 6 months. “We cancelled our subscription after a couple of months because our team was not big enough to capitalize on the product and my Tom Ferry Coach suggested we look at CTE instead.“ May 22, 2020 TM Tricia M Transaction CoordinatorReal Estate, 11 - 50 employeesUsed the software for: Less than 6 months. “I like the customization capability and how we are able to integrate with our CRM.“ August 30, 2023 DV Delancey V Director of Media & EngagementReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “I love the customization options that sisu provides.“ May 15, 2023 MD Mhiver Jay D Social Media CoordinatorReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “SISU is easy to use and it prompts updates for pending and upcoming tasks.“ May 16, 2023 ## Showing most helpful reviews Showing 1-25 of 48 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Melissa W. Integrator/Owner Real Estate Used the software for: 2+ years ### "The best all-in-one solution for managing a high level real estate team" May 15, 2023 5.0 Pros What I love the most about SISU overall is it's ability to see the future. There is no ceiling and it integrates with everything it possibly can, making it literally the only option for a "one stop shop" in Real Estate management software. Outside of it's overall appeal, it's a tie between transaction management and agent accountability. Cons I can't really think of anything, because if there is an issue/lack of functionality, the team at SISU fixes it quickly or creates it for you. So sometimes there are bugs, so I guess that's a "con" (but those happen with every type of tech, so...)? Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Sisu It had everything we needed - mainly agent accountability, a scoreboard AND transaction management. Review Source Response from Sisu May 26, 2023 Wow, we are so grateful for such a kind review! It is our goal to help automate and streamline the business of real estate, so we are please to hear that you feel it's the best all-in-one solution for managing a high level team. Keep crushing your goals! Thanks for the review! KM Kaitlin M. Director of Operations Real Estate Used the software for: Less than 6 months ### "Alpha Realty Team Review" March 5, 2024 5.0 Overall it has been a good experience. I am not a high tech person and I find this to be easy to use. Our setup has been great and our account manager Ty has been wonderful and patient. Pros The ability to track production and transactions at a higher level. Allows us to run contests with our agents to help motivate Cons No real cons so far! All my questions get answered, great support! Reason for choosing Sisu It came as a recommendation from another team in our brokerage and we just made the decision to move over to Sisu. We want to perform at an even higher level and I think that Sisu will help us to do so. Switched from [Ctera](https://www.capterra.com/p/173890/Ctera/) We noticed some inconsistencies with CTE and felt that not all the numbers were being reported accurately. We also love how much more professional Sisu looks Review Source MM Marianne M. Transaction Coordinator Real Estate Used the software for: Less than 6 months ### "Sisu is Not my Friend " December 7, 2020 3.0 Sisu is marketed as an "all in one" dashboard that fails to live up to the marketing hype. Pros In a perfect world, Sisu would be the perfect resolution to all of our real estate needs on both the agent and admin side. Cons Not user friendly, difficult to connect with required programs such as Skyslope and Boomtown. Inability to function as marketed. Expensive. Switched from [BoomTown](https://www.capterra.com/p/151892/BoomTown/) Attempt to reduce the number of programs used into an "all in one" option. Review Source Response from Sisu December 8, 2020 Sorry to hear Marianne. We just released our direct integration between Sisu and BoomTown if we can work with you on the setup. RU Ryan U. Executive Assistant Real Estate Used the software for: 2+ years ### "Great Product for Tracking and Accounting" May 16, 2023 5.0 This was brought to us by our broker and we were able to load all our past sales in order to see great reporting graphs and trends. Pros We use this system mainly for accounting, commissions, reporting, and projecting and setting future goals. It has a lot of great features that can be set up ahead of time so you can just punch in some numbers and go. Cons The sync we have set up with another system sometimes doesn't create the item in a timely manor or it duplicates it a lot of times. Switched from [BoldTrail Back Office](https://www.capterra.com/p/171321/BoldTrail-Back-Office/) Our brokerage partnered with SISU so we no longer had to employ our own system. Review Source Response from Sisu May 26, 2023 In this day and age, it's critical to have real time data on your business to make decisions on the fly. Glad to hear you're loving Sisu, thanks for the review! ER Erica R. Realtor Real Estate Used the software for: Less than 6 months ### "New to the system " October 4, 2024 4.0 It's been good and easy to understand. I like the pop ups that display if something is missing to get to the next step Pros The options for tracking and having access in my phone. Cons It doesn't update as fast as I would like it to. We use Sisu to talk to another system and it takes time to refresh and see in both systems. Review Source LM Lance M. Agent Real Estate Used the software for: Less than 6 months ### "Sisu is good for you" July 9, 2024 5.0 Pros Organizations makes for easy tasking on multiple levels. Cons There are no negative aspects about Sisu. Review Source NH Nora H. Director of Operations Real Estate Used the software for: 1-2 years ### "Detailed transaction management, great visuals, could improve user experience " May 18, 2023 4.0 Generally good. they keep rolling out updates, which help. Excited for the future and where it is going. Small user experience edits like those mentioned above would go a long way in increasing user satisfaction and ease. Pros One of the best transaction management systems out there. It was sold to us more on the metrics tracking, but I find the transaction management side is used even more so, and is more valuable to our business operations. The metrics tracking is great though! Great visuals, dynamic tracking. Cons Setting up goals takes a bit of trial and error. You have to do it in the 'right order' to get the numbers and percentages to roll out the way you are envisioning. I wish the transaction search bar was universally available. It takes too many clicks to find/get into a transaction, even when there is only one record match. The filtering/saved lists feature could use some work. it doesnt pull data well/ takes too much trial and error to get the needed results. If you know your client names well, you know if its pulling correctly or not. If you dont, you may or may not realized that the data set does or does not match. For example, it doesnt stack filtering requests well. / time/date filter functions have too many places to be changed that dont seem to line up with their data fields.When editing fields in a transaction, you have to scroll all the way down to hit the save button. It should just auto save. When building tasks, the description field cannot be expanded, so when you need to put in detailed descriptions or need to make an edit, you have to arrow over and it takes too long. Newly added tasks cannot be auto applied to existing transactions that their task lists are on. You have to manually remember to go into the transaction and add that step. this coupled with the time to takes to click into a transaction makes this process unnecessarily cumbersome. There should be an option when adding a new task to 'add this task to existing task lists on transactions?' Reason for choosing Sisu Unique system Review Source Response from Sisu May 26, 2023 We're so glad you're finding massive value in areas of the platform that you initially weren't necessarily attracted to! Keep up the great work, thank you for the review here. Amanda R. Broker/owner Real Estate Used the software for: 2+ years ### "Best transaction management software out there " May 15, 2023 5.0 Pros It’s data driven, customizable, and supports every area of your business that you can think of. Cons I think it can take a little bit to get used to navigating through the system Switched from [BoldTrail Back Office](https://www.capterra.com/p/171321/BoldTrail-Back-Office/) Functions Review Source VR Verified Reviewer Transaction Manager Real Estate Used the software for: 6-12 months ### "Saved 12 hours of TC work for agents" May 16, 2023 5.0 Overall happy to experience SISU and helped impact a teams systems with it Pros Transaction Management feature is very robust and saved my agents 12 hours of TC-related work per transaction, on average. Cons Delayed notifications for email templates. Review Source Response from Sisu May 26, 2023 Incredible efficiency gains! So glad to hear that it's helping your agents be more productive. Thanks for sharing! David T. Realtor Real Estate Used the software for: 1-2 years ### "What a User thinks" May 15, 2023 4.0 Pros good statistics for future sales projections. Cons It's not a user friendly program, from a users prospective. Review Source Response from Sisu May 26, 2023 Thank you for the review, David. NM Nick M. General Manager Real Estate Used the software for: 1-2 years ### "Worth the investment of time and financial resources" May 16, 2023 5.0 Great platform with robust capabilities. Pros Sisu makes seeing real estate transactions and historical patters easy! Cons The inability for custom reports to save time. Review Source Response from Sisu May 26, 2023 Glad to hear that Sisu is helping you better see how your business is performing, Nick! Thank you for taking the time to leave us a review, we greatly appreciate it. CW Christy W. Inside Sales Agent Real Estate Used the software for: 1-2 years ### "Very easy tool" May 15, 2023 5.0 Pros Tracking of every day functions, it keeps everything organized Cons Nothing that I can think of, it’s great! Review Source Response from Sisu May 26, 2023 Keeping your business well organized helps ensure that nothing falls through the cracks and that your clients are happier! We appreciate you leaving a review here, Christy! HH Hayley H. Realtor/Admin Real Estate Used the software for: 1-2 years ### "Sisu Fan" May 15, 2023 5.0 Keeping track of caps has been huge for us with agents on our team Pros The ease of use and keeping track of our Zillow Flex leads. Cons Can't pull reports for pending transactions for the team Review Source TH Tahzjuan H. REALTOR® Real Estate Used the software for: 1-2 years ### "Game Changer for Our Team!" May 15, 2023 5.0 It's great to understand where you are and where you're headed Pros It has streamlined and help us see and actualize numbers on all fronts! Cons I have not identified a con from my usage. Review Source SB Spring B. CEO Real Estate Used the software for: 1-2 years ### "I utilize Sisu to run my entire real estate business." August 9, 2019 5.0 They have a chat bot on their site and are usually really responsive to questions. Pros I love the transaction management and the way they visualize and gamify the data. My agents are competitive about the sales challenges. It's made for a really fun culture. I also love the reporting and being able to forecast my income. Th dashboards are always up on one TV in my office while the contests are up on another. Cons There have been a few things they didn't have that I wanted. The team listened and had them developed within a few months. Review Source Response from Sisu August 12, 2019 Thanks for the very kind words! TM Tricia M. Transaction Coordinator Real Estate Used the software for: Less than 6 months ### "Life saver " August 30, 2023 5.0 As a transaction coordinator SISU saves me time and keeps me from forgetting the small details. Once set up its truly a life saver. Pros I like the customization capability and how we are able to integrate with our CRM. Cons It's a lot to explore not sure I will ever have the time to fully explore all functionalities and use them properly. Review Source KN Keeli N. Director of Operations Real Estate Used the software for: 2+ years ### "Top Notch Customer Support & Resources" May 16, 2023 4.0 Pros By far the best customer support we have experienced with any of the many systems we have used. Their response time is unreal. Transaction history and reporting are the two features that I like most... Cons Restrictions on which reports can be downloaded. Review Source Response from Sisu May 26, 2023 Wow, thank you for the kind words here! Our Chat Team works extremely hard to keep our initial response time at <1 minute. They will be thrilled to hear this feedback. Thanks, Keeli, we appreciate the review! DV Delancey V. Director of Media & Engagement Real Estate Used the software for: 6-12 months ### "Sisu is great" May 15, 2023 5.0 My overall experience with Sisu has been a positive one. I love the feedback I get from most of my agents and I love the opportunity to give my feedback to Sisu. I think as soon as I can get my brokerage to fully grasp and utilize the client portal, we will change the way the real estate game is played in our region. Pros I love the customization options that sisu provides. My absolute favorite thing about sisu is that they don't stop improving. They keep seeing areas for improvement and making those adjustments. I love partnering with organizations that are dynamic and never stagnant. Cons The thing I like least about sisu is the exact thing that makes me love it so much. It is very customizable, which means people who don't take the time to know what they want to do may create something they don't like or get frustrated in the build out process and never truly give the product a chance. Finding a way to make this build out process easier for people lacking technical experience will be helpful. Reason for choosing Sisu I don't remember what alternatives I looked into, but I did a fair amount of research. Review Source DS Dhanushi S. Real Estate Agent Real Estate Used the software for: Less than 6 months ### "Great Tracking Tool" May 20, 2024 5.0 Love it. Would definitely recommend it! It provides goal tracking opportunities and contract to close tracking which is essential! Pros As a realtor, I love the ease of tracking that sisu provides! Cons Many pages. Wish the icons were words instead of icons sometimes. Don’t like having to hover over them to know where I want to go. Review Source DS Denise S. Operations and Marketing Manager Real Estate Used the software for: Less than 6 months ### "Outstanding Product" December 6, 2023 5.0 Onboarding staff was great. Set up was quick and easy. Pros Ease of use, templates that are customizable, transaction tracking, commission forms, analytics and reporting. Cons I can't think of one thing! SISU has been great for our team. Reason for choosing Sisu We tried a lot and this one was by far the best! Review Source Response from Sisu December 7, 2023 We so appreciate you taking the time to leave a review, Denise! Glad to hear that your entire org is getting value from the platform, as opposed to just your transaction coordinator. That's how we know you're implementing at a high level - keep up the great work! MK Monica K. COO Real Estate Used the software for: 2+ years ### "One Stop Shop" May 15, 2023 4.0 Amazing! We use SISU paired with Follow Up Boss. The integration feature is fantastic and saves so much time. We track appointments, conversions, our transactions, payroll, expenses, EVERYTHING through SISU. Pros SISU is a one stop shop for everything you need in real estate. Whether you are in operations, a team leader, an individual agent, or a coach, this program can do it all! Cons For large teams there a few customizations that would be nice to have. It would be amazing if you had the option to customize your tracking of certain things in the commissions tab. Reason for choosing Sisu More user friendly and had automation. We could use it for each department. Review Source MJD Mhiver Jay D. Social Media Coordinator Real Estate Used the software for: 1-2 years ### "SISU Review" May 16, 2023 5.0 SISU is a great tool to track your tasks. It is also friendly user and can be a great source of information for listing managements and other agent transactions. Pros SISU is easy to use and it prompts updates for pending and upcoming tasks. Cons I think SISU is a perfect tool that sums up all your tasks but sometimes some of the tasks are not shown in one look, you were thinking there are no other tasks but the following day, some pending tasks are showing up. Review Source Response from Sisu May 26, 2023 We're so glad that Sisu is able to help you better track your tasks for your listings! Keep up the great work. We appreciate you taking the time to leave a review! YS Yola S. Concierge Manager Real Estate Used the software for: 2+ years ### "SISU is a necessity for real Estate Brokerages and Teams" May 15, 2023 5.0 It has made our growing team much mor easy to track..... Pros We like that it tracks everything, has graphs, and that it integrates with BoomTown. Cons Sometimes there are little glitches, but I guess that's technology!! Reason for choosing Sisu It was recommended!! Review Source KH Karen H. Broker owner Real Estate Used the software for: Less than 6 months ### "Unfair Advantage" November 15, 2023 5.0 In my opinion, this is THE unfair advantage you owe to your team. dedicated customer service rep has been available, knowledgeable and always eager to push new capabilities of the platform tailored to my company goals. Sisu Mastery event is amazing! Pros The ability to see pending commissions to make more educated choices about expenses as we are in growth phase, also tracking activities and clearly seeing if on pace or off. The ability to see quickly which metrics are off immediately tells a team leader what to coach on. Cons Figuring it out to begin using it is more challenging than I budgeted time for - but that is 100% on me not making the time that I need to focus on it. Reason for choosing Sisu Someone recommended sisu to me, and I did not find any other product that even tries to provide the same service, data, functionality, or user experience. There simply is no alternative, and this is an essential product. Review Source JD Jason D. Realtor Real Estate Used the software for: 1-2 years ### "SISU Review" May 15, 2023 5.0 Pros I love how intimately SISU allows you to look at your business. You boil down any one issue you're experiencing within your business and find where the bottle neck is quickly and easily Cons The hardest issue with SISU is getting it dialed in to your exact business. They have an entire support team dedicated to helping you, but you can truly measure anything you can dream of, which creates some level of complexity within itself Review Source Response from Sisu May 27, 2023 It sounds like you have Sisu dialed in, as well as your business. Keep up the great work, Jason. Thanks for the review, we appreciate it! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.