Who Uses This Software?

People who think payroll and taxes shouldn't be so hard. OnPay simplifies payroll, automates (and guarantees) tax filings and payments, syncs with Xero and QuickBooks, and can even handle benefits.


Average Ratings

52 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $36.00/month
    See pricing details
  • Pricing Details
    First month free, then $36 + $4 per employee each month. No hidden fees.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • OnPay
  • www.payrollcenter.com
  • Founded 2007
  • United States

About OnPay

Businesses with under 100 employees love OnPay. "It's an easy, quick, mobile-friendly system that doesn't require a steep learning curve," according to Entrepreneur's list of the best small business payroll solutions. Pay employees, automate tax payments and filings, and rely on OnPay's guarantee that filings will be error free. For $36 plus $4 per employee, get unlimited pay runs for hourly, salaried, tipped workers, and contractors. You can even add benefits or workers comp in all 50 states.


OnPay Features

  • 401(k) Tracking
  • Attendance Management
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Deductions Management
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Self Service Portal
  • Tax Management
  • Vacation / Leave Tracking
  • W-2 Preparation
  • Wage Garnishment

OnPay Reviews Recently Reviewed!

OnPay has made my payroll processing much easier than with my accountant.

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Onpay is simple to use and provides needed reports. The few times that I have contacted customer service, they have been most helpful.

Overall: Feedback to employees regarding their income via web; direct deposit for employees.

Have had a really good experience using this software.

Nov 13, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Have had a really good experience using this software. Ease of use and setup and payroll automation.

Good value and great customer service.

Nov 08, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I really love how many features the software has. I can easily customize the pay set up for each employee. The customer service is always great.

Cons: The report section is cumbersome. It is not easy to single out an employee and easily run a variety of reports.

Amazing company with great customer service and ease of use.

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The easy way you can navigate. The customer service is the best I've had the pleasure of working with. They are prompt and knowledgeable.

Very responsive company. When I have had an issue they got back quickly and resolved

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Makes everything very automated for payroll. Helps us not miss any dates for payments or filing of forms.

Cons: Some things are not the most intuitive, but if you have a question or issue, the company will stand behind and make things right.

Overall: Quick and easy payroll filing.

Easy to use and keeps me out of trouble with the taxing authorities.

Nov 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is very easy to use. I used to spend a lot of time doing payroll. Now it only takes a few clicks per employee and I am done. When I do have a question (which is rare), I call and talk to a real person right away. I am so happy I don't have to manually do payroll anymore.

Easy setup. Quick responsive feedback. I love the chat feature. Good Value

Nov 02, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like the ease of use, the ability to direct deposit pay roll and the reports can be manipulated to produce pertinent information. All the with holdings are deducted and entities paid.

Cons: Can't say anything bad. There has been an occasional glitch that was addressed immediately. Maybe email notifications would be a useful feature to add when payments are debited. But it is all on line to view.

This is the best payroll value for small businesses bar none. Very simple to setup and easy to use.

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: 1) Ease of use.
2) The cost is nominal for such an important function.
3) Fantastic Support.
4) Integration with Quickbooks.
5)

Cons: 1) There is no way to clear your own alerts. You have to bother support with this request. This seems like something that would be easy to deliver.

5e3545d8151ae188faa6f541daedcffc

Great customer service

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is easy to use and calculates all the taxes for us.
It is really user friendly and because of that it works for our small production business

Overall: It keeps my business running smo0thly and gives me peace of mind that at the end of the year - there are no surprises.

Terrific

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I can make any changes I want in seconds. It is easy to navigate and if I don't know what to do customer support has been very helpful by means of chat and phone calls.

OnPay is great. It is a great value for the money.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The website is easy to use. I like that you can chat about any questions you are having. The reports are very informative.

Cons: I would like to be able to print the actual check number that I will be using on the check stub. Other than that, I have no further problems.

I have been using this service for a couple of years and have had no issues. Very positive overall

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: ease of use, ability to get payroll information at my convenience 24 hours a day, never any issues with employee deposits and no issues with the IRS regarding tax deposits!

Amazing company with prompt customer service and very easy to use. Meets all my needs.

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Customer service is amazing. They are very prompt and knowledgeable. The chat option is so convince to and easy to use.

Easy to use and user friendly

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: 1. Very good customer support for making changes
2. Payroll can be processed in less than 30 minutes.
3. Employees can review the bi-weekly payroll on line.
4. Employees can make changes to taxes and 401K information.

After initial set up, each payroll takes less than 5 minutes to process. Very reliable.

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very easy to use. Superbe integrations. Very knowledgeable and helpful staff. Benefits calculation is seamless and so helpful. Incredible value for the Money.

Overall: It saves us a lot of time and money. Great value for the money.

OnPay has been super simple and cost effective for my business.

Oct 26, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of access and entering payroll numbers is great. It is easy to manage my employee list and support has been super helpful when I have had issues.

Cons: Making changes after posting a pay period is a little challenging. It is not intuitive getting through the menus to get back to a pay period to make changes.

Extremely happy with my experience so far

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I added my first employee a little over a year ago. I looked into mulitple payroll companies and decided to go with OnPay. I am extremely happy with my choice. At this point, I only use them for payroll and it is only one employee, but I know they have additional services that will help me as I continue to grow. The peace of mind knowing they take care of all the taxes has been awesome. When you compare it to QuickBooks Payroll and the fact you pay for the payroll service and then still have to take care of the taxes yourself makes the additional cost of using OnPay a no brainer.
Simplicity and ease of use
Customer support when I have needed it
The fact they take care of all the taxes

OnPay has been a great benefit for our companies payroll needs.

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love the ease of use. When I submit a request for help, customer service responds in a timely manner and always addresses my issues in a friendly manner.

Great payroll option for small businesses

Oct 26, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Price - it's very affordable especially for a small business micro managing expenses.
No nickel & dime costs like charging you to mail checks, I simply print them from my own computer. Unlimited payroll runs each month - most companies charge you per payroll run.
Unlimited payroll runs and ability to print your checks in house?

Cons: I have run into a few technical issues over the past 2 years (most recent: invite to a new employee wasn't received) but nothing major.
A bit of a learning curve - some things aren't super intuitive but for me it's nothing that impedes my ability to process payroll semi monthly efficiently.
One time I did have an issue with a tax form not being submitted and required a follow up with OnPay - but they handled the situation and agreed to pay any penalty that might be assessed. Never heard anything more from the state so appeared to have been taken care of and haven't had an issue since.

Easy to use

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use and setup. Reporting features are good. You can also give access to your accountant. Good value.

Cons: I wish the hours tracking feature was built in so that we don't have to pay another company extra for it.

They have been above expectations in every aspect! Thank you!

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use, quality of service. They have exceeded every expectation. I tried using other companies, it was a disaster.

Overall: They take care of the payments, it calculates everything. End of year is simple as well!

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For a first-time employer, OnPay was perfect for us.

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Love the simplicity of running payroll each week. Just a few clicks and OnPay takes care of the rest.

Cons: It's a little confusing at first, but OnPay helped me quickly learn how to use it and now it's a breeze.

Efficient payroll solution for geographically dispersed tech company

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Has the features we need including multiple states.
Efficient set-up and very simple to use on an ongoing basis.
Outstanding customer support.
No constant attempts to up-sell to features / services we don't need like with the big payroll companies!

Cons: Nothing really.
One new feature request we have is to allow a separate approver to review before submission.

Overall: Least expensive most efficient solution we have found!
Only pay for what you need.

We are using it from 1/1/17 and it seems good.

Oct 25, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: User interface is easier to understand. Easy to use step by step to input data on it. Easy to generate reports.

Cons: There is very few options to change as we need and when we contact to your team, they always say will forward to development team, but very few of them resolved.

Faadc604c3e6f1e1b83b71a01832936d

Payroll without any headaches

Oct 25, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I have been impressed using OnPay because setup was easy, processing each pay run takes only a minute and their customer service is outstanding.

Cons: I have a few questions, but the answers aren't already there, that I can tell. I have to ask them. I want to clear some notifications, but don't know how.

OnPay has been fantastic for our company. Autodeposit for our staff, easy use for me.

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is easy to use, remembers the last payroll (useful if things do not change much), has good reporting features.

I love that I no longer have to file with the state (the prior person was always doing it incorreclty!)

Cusomter services is topnotch.

Cons: I would really like to print all the paychecks (live and direct deposit) as soon as I finish the payroll.
Since we do direct deposit, it is a second step to go to the page where I can print all the checks.
Seems silly.

Sometimes it is difficult to find where things are... but it is getting better and better.

Overall: auto deposit, and filling of payroll taxes.

OnPay is easy to use and early on,as you are learn, their support team is phenomenal.

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: The ease of use is tremendous. The cost especially for a small office would be hard to beat. The cost is great when you consider all of the work that is done for your office.
Cost
Support

I love this service! It's so easy and most of all quick to use.

Oct 25, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I did payroll myself for 17 years. From writing all the checks to employees to tax payments and reports to the government. I had to be present in the office every payroll cycle. Now I have the ease of doing payroll from any computer anywhere and the checks are all direct deposited and ALL taxes and reports are done for me! Life is so much easier!

Cons: It was a little difficult to set up because you want to be absolutely sure all information is correct and all proper boxes have been checked. You are dealing with your employees money and the federal government for taxes. Just make sure to have one of the Onpay consultants thoroughly review your data before going live and you will love this service!

Great UI, Easy to reach Customer Service, Dependable

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The user interface is easy to use. I simply plug in the payroll hours and after a few steps I'm done. I don't have to worry about figuring out taxes, unemployment, etc. It also takes of my W2's at the end of the year. When I need help, I can chat via messenger or email them and I get a response in a day or so. Its also the cheapest I have found. Everyone I worked with has always been really nice. I have saved a lot of time.

Cons: More reports using charts instead of just numbers. Being able to compare previous years to see how your doing in comparison. Its very possible that this is already implemented and I just have not figured it out. It would be nice to have a Clock in - and Clock out program attached to this so that I do not have to do it on a separate program.

Simply simple, easy set up and format. Love it.

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love how easy it is to see everything that is important. Setting it up was super easy and it was my first time doing payroll so that made the experience great. The price is great, they file the correct paperwork for you, their customer service is amazing and they are always so friendly when a question is asked. The support site is super informative and makes life that much easier. When you run a small business you want stuff to run this easy and seamless. Cannot go wrong.

Works great and saves me Money.

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use and the ability to update and change entries, employees and information at any time.

Cons: The notification features could or should be a little more comprehensive. No other complaints or concerns.

I had never done payroll prior to using OnPay and now it's easy.

Oct 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to setup and start using OnPay. I had never done payroll before and customer support was so helpful in getting everything up and running. Now, it is so quick and easy to process payroll.

Cons: That I can't permanently uncheck notify employees. Since we don't offer that feature, sometimes I forget to uncheck it and then the employees call and want to know how to check their payroll info. Which that was a preference in settings.

OnPay makes payroll and all payroll taxes easy and simple for a great monthly price.

Oct 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: OnPay software does everything we need - direct deposit, all taxes and payment of taxes, employee payroll information, many different reports for employees and for the business, and it will integrate with Quickbooks Accounting software as well. Great program that has helped us immensely.

Cons: It's a bit tricky at first to navigate but after just a few uses it's very easy to use, and customer service is extremely fast to respond to questions.

OnPay review

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The software is intuitive and easy to learn and navigate. The customer service is the best in the business in my opinion
When I did have a problem or question I had help on the spot to help me navigate through my problem

Overall: My payroll is taken care of, including taxes and withholding. My Quarterly business taxes are done for me and I can print 1099s for my employees at the end of the tax year

OnPay made it easy to switch and so glad we did.

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use; chat button available for use -speedy replies with expert help; ton's of report options; so easy to add and update employee options

I have found On Pay easy to use - everything you need is at your fingertips.

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like the simplicity of the site. Staff are always at hand instantly and always helpful and resolve any questions I have - nothing is too much trouble. Reports are all there to print off. It allows me to get on running the business and not have to worry about calculating payroll, submitting taxes and filing - it is also worth every penny. Talk about value for money!!! Very happy!

Overall: I relieves me of the time it would take and allows me to get on with the day to day running of the business. I do not have the headache of having to calculate payroll, file and pay taxes ect. It is all taken care of. All I have to do is enter the hours and print the reports off. It is easy!

We have good experience with this company since we started using its services.

Oct 05, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Everything is almost excellent. Customer service does an outstanding job in replying emails. The value is excellent also, compared to competitors.

Cons: Ease of use is probably the item that I will mention; it takes time to get used to it. But again everything needs time to work with it proficiently.

Overall: Good value for the money and outstanding customer service. I have no issue since start using it for almost three years.

Newbie at this, but they really help you through it. Excellent company.

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very user friendly and efficient to use. Helpful that they have live chat for customer support. Five stars

Cons: Don't really have any complaints other than chat transcripts not working, but I just copy and paste it when I need to save something.

We only have a few employees but wanted a company that would do the tax deposits / direct deposit.

Oct 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fantastic price, great customer service, offers everything we need including vacation and sick pay accruals.

Cons: The print on the check stubs is really tiny. You can't cut a second check, eg. bonus, in the same check run. You have to do a separate check run, so separate taxes come out. Not major, just a little inconvenient.

Have been using for over 2 years now. Been very happy overall

Oct 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use once set up. Very affordable. If/when issues arise, customer service is very quick to respond and provides immediate solutions.

Cons: A little tricky to get set up properly in the beginning. But once set-up, very easy to use. Limitations with routing payroll data to multiple quickbooks accounts.

Great payroll service that helps us get our small payroll done quickly and cost-effectively

Oct 04, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use and flexible to run payrolls as necessary, takes care of all required Fed and State reporting

Cons: Handling of quarterly Owner payroll is not as intuitive, but not difficult, especially with good customer support. But, would be nice to have quarterly as an option.

Overall: On-line payroll service that does everything I need for a good price.

Great professionals as well as quality customer service people.

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy, efficient, and a great value. The generated reports are high quality, accurate, and easy to develop.

This software has proven itself to be a reliable and accessible digital payroll service.

Oct 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: There's a clear layout and access to clear reporting trends, which I wasn't expecting with a smaller company. Their mobile site is also very much on point, and I find it easy to run payroll even when I'm not around.

Cons: The one issue that I have is that I can't get reports on specific run times- I can only get the data for specific days, even if there were multiple separate pay runs on that date. If I need to exclude sets, I need to do so manually.

Very helpful customer service and support; easy platform to use.

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ease of running payroll is terrific. It's just a few clicks and payroll is complete.

Overall: I only employ one person, so I don't need all the bells and whistles. But it would be very powerful for a larger employer.

This service was a great find for us. Easy to use, great cust service, great value.

Oct 04, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Simple process and very easy to use. Taxes are processed seamlessly and uploads to my QuickBooks accounting system easily and accurately.

Cons: Was a little difficult to navigate for set up at first. I couldn't figure out where to find instructions for initial setup. Had to have the OnPay team help me set it up but once figured out, has been easy to use.

Takes the pain away!! No need to worry.

Oct 01, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: simple (ISH) to use. once you get the hang of it after setting everything up it is fairly simple to use and run.

Cons: set up was scary but that is because I am unfamiliar with US payroll. and there are SOOO many rules and ways to mess up if you don't know what you are doing but the customer support from ONPAY is amazing. they take the strain away.

Overall: PAYROLL is as quick as 5 minutes and a breeze they do all the hard work and making sure all reports etc are sent.

Pretty Flawless.

Sep 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer support is great. Any issue or question that I have encountered is addressed almost instantly. I have had terrible experiences with other payroll companies in the past concerning egregious data errors on their end leaving our company to clean up the mess. Onpay puts the onus on the employer to properly enter payroll data and works flawlessly from there. Tax support is quick and helpful.

Cons: There is little to not like. We've only had minor issues with tax reporting that we're promptly addressed by Onpay.

Overall: Puts me in control of Payroll data entry. Allows multiple pay runs without extra cost. Gives employees access to their payroll records.

Super affordable and once you get the hang of it, easy to use

Sep 28, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: It's flexibility (I pay myself with personal business check or even through Square Pay), and it's affordability.

Cons: It took me a little bit of time figure out how to get payroll started, and it was a challenge to transfer payroll from my previous company to OnPay.

Overall: Flexibility and affordability.

I've loved working with OnPay!

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Everything is logical and makes sense, plus the customer service is phenomenal. The value for the monthly princely is unrivaled.

Cons: Sometimes it can get confusing trying to figure out what options to select when adding employee benefits but that's mostly for things I haven't done. Problems are easily fixed by customer service.

Overall: Ease of use, saving money, saving time

I like the set monthly fee as we have had to add extra payrolls often. Easy to use.

Sep 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Fairly easy to use and good customer support by chat, phone and email. As a new business, we needed to keep our payroll costs down and often have had to do multiple payroll runs a month due to employees leaving. I like the fixed cost determined by the number of employees. Other services were overkill for our needs and much more expensive. I would recommend Onpay.

Cons: Nothing really, just had to get used to reading the reports. Also took some trial and error to import POS payroll but got it down now.

Awesome!

Sep 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: They always respond to my emails and calls. The staff is very helpful. I also find the software easy to use.

Nov 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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