--- title: "OnPay Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is OnPay the right Payroll solution for you? Explore 468 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/167109/OnPay/reviews/" page_type: "reviews" language: "en" --- OnPay 4.8 (468) [View alternatives](https://www.capterra.com/p/167109/OnPay/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of OnPay Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews BB Brenda B Executive DirectorMental Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “The inclusion of payroll processing, tax filing, employee self-service tools, onboarding capabilities, and workforce management features within a single platform makes it a highly cost-effective solution for small and medium-sized organizations.“ June 2, 2026 CR Cory R outside salesTransportation/Trucking/Railroad, 501 - 1,000 employeesUsed the software for: 6-12 months. “The software does not have built-in time tracking or scheduling tools, requiring users to rely on external integrations.“ December 3, 2025 BB Brenda B Executive DirectorMental Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “Its combination of strong performance, excellent customer service, valuable HR tools, and affordable pricing makes it an outstanding choice for organizations seeking a comprehensive payroll platform.“ June 2, 2026 OD Olga D PharmacistHealth, Wellness and Fitness, Self-employedUsed the software for: I used a free trial. “Not being able to set date of payroll check to be sooner to when I ran payroll l. I wish I could make the date of check closer.“ December 29, 2025 MS Marcus S OwnerConstruction, 11 - 50 employeesUsed the software for: 6-12 months. “It supports unlimited monthly pay runs for W-2 employees and 1099 contractors, handles multi-state payroll, direct deposit/check/debit card payments.“ November 10, 2025 MI Marylenny I OwnerEnvironmental Services, 2 - 10 employeesUsed the software for: I used a free trial. “I dislike that there is not an option to suspend the account for the months that i will not need it.“ August 23, 2025 BB Brenda B Executive DirectorMental Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “Payroll information is organized clearly and can be easily accessed for budgeting, financial reporting, and reconciliation purposes.“ June 2, 2026 MS Marcus S OwnerConstruction, 11 - 50 employeesUsed the software for: 6-12 months. “Also, there isn’t a strong native mobile app for employers.“ November 10, 2025 ## Showing most helpful reviews Showing 1-25 of 468 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sara B. Human Resources Generalist Hospital & Health Care Used the software for: 1-2 years ### "Payroll for our company is handled via OnPay" March 6, 2023 5.0 Payroll is processed, taxes are paid and filed, and year-end reports are generated all through OnPay. The reason I went with OnPay is that they provide a turnkey service at a reasonable price. The onboarding process was painless, and customer service has been superb. Pros Thanks to OnPay, I can now run all of my commissions once a week, which is considerably more convenient for both my clients and my team. After a lot of research, I settled on OnPay, and I couldn't be happier with my decision. It was smooth sailing all the way through the transfer they facilitated for me in the middle of last year. Cons I'd like new hires to use the app to fill out more information, such as their Emergency Contact information. Instead than needing to log in and check, it would be great to be alerted when a candidate has accepted a proposal. Switched from [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) I received first-rate assistance and service from them. Allow you to easily conduct payroll whenever you like, as often as you need, and for a flat rate per person and per month. Review Source AB Ashlee B. Operations Manager Financial Services Used the software for: Less than 6 months ### "Don’t hesitate, just buy. " October 16, 2025 5.0 From the first sign up to now, it’s been amazing. We got the first month free which really helped us learn and see the functions without the pressure. Onboarding was seamless and customer service is amazing. Pros The onboarding assistance, the price, and the intuitive system. I appreciate that their team made it easy to transition over and the price is amazing for its value. Cons I do not have any complaints at this time. I think the platform looks nice and so far it’s been no issue. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Price, ease of use, functionality. Pretty much everything was better with onpay. Review Source LH Lowell H. President/CEO Consumer Services Used the software for: Less than 6 months ### "Product is "meh", Customer Support is subpar." January 27, 2021 2.0 On-boarding was great while in the actual software. A day later I received a support e-mail welcoming me to OnPay and asked me a few questions to understand how I was going to use the product and help me get up and running faster. Nowhere in that e-mail did it state a response was required and if I didn't respond I would forfeit the capability of direct deposit. I have since attempted to get that capability via support ticket no less than 5 times to never get a response from OnPay. The software usability is ok. I don't find it as user friendly as it could be. Simple things like a getting a payroll summary after the fact seem impossible. I can get check reprints but once I exit out of the payroll run I cannot seem to get that PDF of the payroll summary. I spent an hour one evening looking to no avail. The dashboard is "meh". Customization is almost non-existent. There is stuff there I'd like to remove but can't and stuff I want there that isn't available. For on-boarding a new employee... you can create a task to have the employee complete the I9 online and have a supervisor review it. However, I still have been unable to find that I9 to review it. If the employee loses or deletes their invite, you have to delete the invite and recreate it.. you can't simply resend the invite. Sometime I suffer from OCD and if the employee misspells a street name or is inconsistent in capitalization you can't correct it or you delete all the W4 data the employee typed in. Pros I was able to get up in running and execute an actual payroll in less than an hour. No two to three week, multi-step jump hooping process like competitors (Wagepoint, for example.) Cons The customer support is awful. I send e-mail after e-mail to their customer support addresses and never get a response. When I finally get a hold of someone they say they have no record of getting my e-mails. Yet when I respond to their e-mails they get them just fine. The last time they opened a ticket on their side I asked them to look into why I could not open tickets via e-mail. Absolutely no response. At the end of December they sent an e-mail asking me how likely I was to recommend OnPay. On a scale of 0 to 10, I gave them 0. The prompted to me as to why. My response was that they never respond to my support requests. At the end of the form they stated someone would investigate and get in touch with me shortly. A few moments later I received a blank/empty support ticket. I thought "finally, we'll get this fixed." A week passed.. the two... So I responded to the blank support ticket asking for an update. Nothing. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/)[Wagepoint](https://www.capterra.com/p/138169/Wagepoint/) Reason for choosing OnPay Mostly cost. I didn't trial Gusto because of the cost. Wagepoint's on-boarding process was beyond ridiculous. After three weeks of jumping through hoop after hoop and tried OnPay and was up and running in an hour. Cost was also a factor after I did the math based on bi-weekly payroll. Review Source Response from OnPay February 1, 2021 Hi Lowell. We're sorry you haven't gotten the support you need from us. Someone from our team will be reaching out shortly to make sure all your questions are answered. If you need help sooner, we're always here during business hours: 877-328-6505. RS Rachel S. Managing Member Retail Used the software for: Less than 6 months ### "Perfect Payroll partner for our small biz" April 8, 2026 5.0 Pros Our CPA recommended OnPay for our small business. With all of the help articles and the dedicated onboarding specialist, the set up process was a breeze. The interface is easy to use and running payroll takes only a few clicks. The value is unbeatable. Very satisfied! Cons I wish you could set the payroll to run automatically each month. We have a simple pay structure though so I understand that doesn't work for every business. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/) Reason for choosing OnPay our CPA recommended OnPay specifically - great value! Review Source JC Jackie C. Clinic manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Happy transfer " May 9, 2025 5.0 Fantastic! Moving from our old payroll system to this one was a huge upgrade. The transition was so simple and any time I call with a question, it is answered quickly and kindly. Pros How user friendly it is. If anyone is afraid to go to an online payroll system, I recommend this one. It’s extremely easy to navigate. Cons The reports aren’t as user friendly as I would like. I have to print off several different reports to get all the info I need. Alternatives considered [QuickBooks Online Accountant](https://www.capterra.com/p/229996/QuickBooks-Online-Accountant/) Reason for choosing OnPay More reasonably priced and an easier transition process. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Paychex was expensive, made mistakes often and the customer service was awful. Review Source OD Olga D. Pharmacist Health, Wellness and Fitness Used the software for: I used a free trial ### "Great service and easy to use" December 29, 2025 5.0 Great experience! Being new to payroll it's very important to find a supportive service that will be easy to navigate! Pros Customer support is very good and reliable. Flexible communication methods, can use email, or phone, whichever you prefer. Cons Not being able to set date of payroll check to be sooner to when I ran payroll l. I wish I could make the date of check closer. Switched from [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/) Not great customer support with SurePayroll, emailed multiple times before getting a response Review Source SC Susan C. CEO Investment Management Used the software for: Less than 6 months ### "Payroll Setup" October 31, 2025 5.0 Seamless, easy, manageable, consumer friendly website. Pros OnPay has made setting up my payroll easy and manageable. I was assigned an account manager, a real person, who met with me to understand my payroll needs and walked me through the set up process from start to finish. Overall, a wonderful experience! Cons Nothing, from the very beginning, Onpay walked me through the entire process with a real live person and not a chatbot. Switched from [Gusto](https://www.capterra.com/p/131882/Gusto/) Could not get in touch with a real person to ask my personalized questions Review Source MS Marcus S. Owner Construction Used the software for: 6-12 months ### "OnPay Usage " November 10, 2025 4.0 Overall, it worked for us with the transparent pricing and predictable costs. Very easy to use and we wanted something you can get up and running quickly. It handles payroll across a few states, but I don’t need a huge enterprise HR/Pay ecosystem. Pros The setup is quick and painless, the interface is intuitive, and it doesn’t take tons of training to get going. It supports unlimited monthly pay runs for W-2 employees and 1099 contractors, handles multi-state payroll, direct deposit/check/debit card payments. Great customer support, especially during onboarding. Great fit for small businesses. Good value with a set base price. Cons While it integrates with accounting/time tools, the number of integrations is fewer than many competitors. Also, there isn’t a strong native mobile app for employers. For companies that need robust timeclock, scheduling, or job-costing features built into payroll, OnPay might require external tools. Review Source NF Nancy F. Director of Operations Non-Profit Organization Management Used the software for: Less than 6 months ### "Strong Customer Support and Smooth First Payroll Experience" January 15, 2026 5.0 OnPay has been proactive, responsive, and clear at every stage. As a first-time payroll user, their support and communication made the process much easier and gave us confidence that payroll was being handled correctly. Pros The customer service has been excellent. Communication has been very prompt and clear, and the team was proactive in helping us get our first payroll processed successfully. This was my first time running payroll, and I really appreciated how approachable and supportive they were throughout the process. Cons As a new user, I don’t have any significant complaints about OnPay at this time. The platform has met our needs so far, and the customer support has been very strong, which has helped offset the learning curve. Review Source CR Cory R. outside sales Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Onpay review 2025" December 3, 2025 5.0 Employees can easily log in to a mobile-friendly portal to access their pay stubs and tax documents, which saves time for administrators. Pros he service automatically handles all federal, state, and local tax calculations and filings with an accuracy guarantee, which provides peace of mind for business owners and saves significant time. Cons The software does not have built-in time tracking or scheduling tools, requiring users to rely on external integrations. Review Source DN Danielle N. Recovery division specialist Real Estate Used the software for: 6-12 months ### "And the award for best silent partner goes to...... OnPay!" December 14, 2023 5.0 Being a small business owner isn't always rewarding but having OnPay reminds me that even though I'm doing this myself I'm not always alone. Between learning accounting and payroll to being up to speed on tax laws OnPay makes my life a little easier. Report reminders, user-friendly software, self-help options, transparency from start to finish in all aspects of this service are just a few reasons that it gives me the confidence I need to know I'm getting the job done with speed and accuracy. I definitely feel I've completed my tasks efficiently using OnPay and it's so affordable for everyone with straight across the board pricing without hidden fees or hiccups to deal with. They make payroll more approachable and takes out a lot of the guess work out that first time users may have and seasoned individuals will appreciate. Pros \*Affordable payroll at $40 a month plus $6 per employee gives any other company a run for their money \*Unlimited payroll runs \*Manage all types of pay for employees and workers \*Offers great HR resources with extensive library \*Self Service Portal that's intuitive and critical \*Overall EASY to use \*Self generating reports and checklists makes tax compliance simple \*Customer service is readily available and accessible in many ways to meet all your needs \*Employee portal Cons \*Extra cost for mailing documents \*No discount upon volume \*No mobile app for android users \*Tax alerts are proven hard to settle \*Time off doesn't always sync everywhere it should within the system Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/)[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/) Reason for choosing OnPay Onpay proves to be a small business owners new best friend with low single base pay and with $6 employee rate make using OnPay a no-brainer in a world full of too many options. Saving money while not losing any of the desired and necessary features the software proves it's worth in a single use. Review Source DP David P. Relational Innovator (Founder/Owner) Accounting Used the software for: 1-2 years ### "Our go-to payroll software! " November 9, 2021 5.0 Pros The best part about Onpay for us, is not only the ease of use, but the ability to set up Onpay so it maps to Quickbooks Online, so we don't have to make any adjustments later. Also, we are super thankful for Onpay's support as they are always super friendly and make sure any payroll challenges we have are resolved. Also, we really like the liabilities always balance. We struggled with other software, mainly quickbooks, where there are always odd amounts of payroll liabilities hanging in the account all the time. Cons We have an accountant dashboard, and we can't see our invoices directly, we have them sent to us each month. Billing isn't wonky or anything, we just don't have open access to the billing from our side. If it was the client's billing account, their billing activity shows up for them. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Wagepoint](https://www.capterra.com/p/138169/Wagepoint/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing OnPay Because Onpay did what we needed it to regarding mapping accounts, classes, locations, etc in a variety of ways. And has great support. Switched from [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Mainly because of the flexibility to map items into QBO, and to get the type of reporting we needed. Onpay allows us to handle both smaller clients with a few employees and larger clients with many employees. And, has minimal upkeep... run payroll, it syncs, and we're good. Review Source JS Jon S. Sales Packaging and Containers Used the software for: 2+ years ### "OnPay for Payroll" July 19, 2023 5.0 OnPay has been exactly what I hoped for when choosing a payroll company. They are there when I need help and have a mostly intuitive interface that allows me to take care of tasks on my own. They stay on top of tax related issues relative to Pros I like the ease of use with OnPay. And when there are issues or concerns, their team is quick to respond...sometimes even taking over my desktop to explain a process or location for a specific query. Cons I live in a municipality where a local tax is not taken out of paychecks as it only triggers after a certain income. While my household does ultimately hit the threshold for this high income when combined with my wife, right now it is not a tax that OnPay has been able to take out voluntarily, even though I would like them to. Alternatives considered [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/) Reason for choosing OnPay Paychex is a legacy payroll company who were charging a monthly amount commensurate with a company that is not prepared for disruptive solutions like OnPay, who offer an option that is better, faster, less expensive. And the rep at Paychex didn't care about my business. Review Source ME Michael E. CEO Real Estate Used the software for: 2+ years ### "Used For a Company of Contractors" July 29, 2020 5.0 Over the years we have very much appreciated the way OnPay listens to us and impliments our suggestions and features that work for our company. Pros We like being able to add new contractors and allowing an invitation to go out to the employee to log in and finish their own set up by adding their banking information. We like being able to see a payment history made to the employee. We like the ease of making direct deposit to employees. Cons We would rather enter contractors as contractors rather than employees which is easier to set up. Right now we have to add the 1099 Misc payment addon. Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing OnPay We felt our inquires were answered with concern for our needs. Switched from [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) We wanted a company to do all the heavy lifting for us, and have the ability for employees to have access to their own tax documents that they can download themselves as they need. The cost of not having to mail out 1099 misc forms covers a major portion of the cost of OnPay. Review Source JL JoAnn L. Admin Assistant Accounting Used the software for: 6-12 months ### "Onpay has been a helpful tool for all of our customer needs" November 9, 2021 5.0 I feel like the all inclusiveness of this software makes it easy to use. If I ever get confused, the live chat is always fast and responsive to my needs. Pros I like that its all inclusive. We don't need to jump around to different softwares for various services. Cons I would like to see more of an official quarterly report of employee paystubs available. This helps with quarterly record keeping Switched from [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) Intuit has significantly raised prices on all services and the online payroll service was becoming obsolete. Review Source JK Jean K. Attorney Law Practice Used the software for: 2+ years ### "The best payroll service provider" August 30, 2023 5.0 They have been affordable and reliable. Pros Has all the necessary payroll features for employers and employees. And no ridiculous nonstop solicitations for affiliated services (but available if you ask or need them). Cons Slightly better QuickBooks integration; minor quibble Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) ADP was more interested in pushing more services and collecting more fees for things that should be included, e.g. W-2's Review Source JS Julien S. Owner Security and Investigations Used the software for: 1-2 years ### "Great Product" October 20, 2021 5.0 Pros The customer support is fantastic, they are always solving the issue and help when they can. The software is easy to use and the portal for employees reduces a lot of the previous communication with employees (where is my paystub? my w2?) Cons sometimes if there is a feature you are not familiar with, you will require tech support. Alternatives considered [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Gusto](https://www.capterra.com/p/131882/Gusto/) Reason for choosing OnPay affordability and it's like shopping local rather than the big box Review Source SG Stephen G. Treasurer Law Enforcement Used the software for: 1-2 years ### "Strongly recommend OnPay" September 24, 2025 5.0 I've very please with OnPay. The customer support is extremely helpful and the website is very easy to navigate. Pros The customer support was extremely helpful! Anytime you call looking for assistance, OnPay has the answers right away! Cons I have no negative comments. I've only ever had positive interactions with OnPay staff. They are very helpful! Review Source SP Sara P. Consultant Construction Used the software for: I used a free trial ### "Thank you \[sensitive content hidden\] from On Pay!" May 18, 2026 5.0 Positive. \[sensitive content hidden\] was very helpful, as well as knowledgeable with the system. She is very professional and also friendly. Pros Easily accessible. They respond quickly and are happy to help you get set up and learn the process of payroll. Cons So far everything is good. I am happy with the interaction that I have had thus far and I have no complaints. Review Source SH Steve H. Owner Environmental Services Used the software for: 2+ years ### "Spectacular-quality software" August 19, 2021 5.0 We also implemented a Worker's Comp system that integrates seamlessly with OnPay. We simply calculate the payroll amount and the fee for Worker's Comp is charged to our company each week so there's no annual deposit or reconciliation at the end of the year because it's all handled week by week. Pros OnPay is extremely easy to use, extremely fast, and flexible. We use it weekly to handle our payroll needs. It is so simple and intuitive, and whenever I've contacted OnPay with a question, their consultants were very helpful. I really can't say enough about how pleased I am with OnPay. Our payroll used to be a nightmare and OnPay made that into a nothing burger. We literally handle our payroll in less than 5 minutes a week. I mentioned it's also very flexible. We pay staff by performance. The way we do it is to calculate the gross income they generated for the company each week, divide by the number of hours, then put that $/hr into their payroll amount (so this number changes slightly each week). Then we simply set the number of ours they worked and their pay is calculated instantly with proper deductions and all the complicated bits handled automatically. Cons When we first implemented their Worker's Comp system into our Payroll, the first year the Worker's Comp people tried to charge us extra because they were counting my wife and myself (owners) as being covered by Worker's Comp in addition to our employees. This was not what we wanted and never requested to have that, so it seemed like a bit of a sketchy effort maybe, but was easy to fix. We simply contacted the Worker's Comp people, asked what the extra charge was for and had them remove it. They said we needed to sign a paper stating we did not want to be covered by Worker's Comp policy since we were owners. Okay, we told them that in the first place, and they never mentioned the need to sign any document. Anyway, it was easily fixed and that was the ONLY downside we have had and technically, it wasn't with OnPay, it was with the Worker's Comp company they partner with. Review Source HM Horton M. Business Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Value in my opinion." April 22, 2021 5.0 OnPay is a great company to work with. Representatives reached out to me very early on to help me with any questions that I had and even to offer to do as much of the onboarding process as I would like for them to do. They have continued to reach out to ensure that everything is going as planned and to make sure any new questions I might have are answered and addressed. Pros This is incredibly easy to set up and manage. The team at OnPay will even do as much of the work as you would like onboarding at no additional cost to you. Cons The only things that I have run across so far is that it would be quite nice to be able to see an employees length of time with the company in their profile. Their hire date is there so it should be easy to calculate and display alongside that hire date. The second thing I would like to see improved is the creation of time off calculations. That section was a little confusing during set up and still does not seem to be working perfectly yet for us. Reason for choosing OnPay We did consider 3 alternatives. Two were pretty competitively priced and one was about double the cost of OnPay. I really liked the simplicity of the OnPay interface and also it's ability to connect to our time management service. A pleasant after the fact benefit has been the sincere interest the OnPay team has expressed to us, wanting to make sure all is set and functioning as we want and expect. Review Source CB Chelsea B. Accounting Specialist Accounting Used the software for: 2+ years ### "Great solution for payroll needs" June 3, 2022 5.0 Onpay has streamlined and simplified the tax filing and payroll processing side of running a business. It saves a lot of time and is easy to navigate. Pros Onpay takes a task that would normally be complicated and simplifies it while making the whole process very streamlined. The features and functionality make it easy to do everything you need to do. Cons Sometimes it is slow to load pages. The navigation to get to previous tax filings are a little bit confusing for client users. Reason for choosing OnPay We've done payroll using several platforms and Onpay has been great. Their support chat and email for help are very helpful and responsive. Review Source DS Deb S. Manager Retail Used the software for: 1-2 years ### "A System That Really Works for Small Business" June 22, 2023 5.0 We transitioned from a manual payroll system to OnPay. During our search process, they were very willing to answer questions and provide demos. Once we selected OnPay, they helped us during the transition process until we were up and running. We process payroll biweekly, and it is a pleasure to use. Adding new employees is easy - we love the option to invite employees to add their own information to the system. Taxes are paid on time, and the W-2 feature is quick and easy. We have been very pleased with our decision to partner with OnPay! Pros OnPay is easy to use, and provides easily accessible help articles when needed. It allows us to process our biweekly payroll in minutes. They also provide helpful messaging to remind us when payroll needs to be done early due to holidays. Cons The onboarding process could have been smoother, perhaps due to crossed communications. Ultimately we ironed out any confusion and it works beautifully. Review Source kF karen F. General Manager Financial Services Used the software for: 1-2 years ### "Easy to Access Customer Service with Online payroll" November 29, 2022 4.0 I am able to pay my contractors via direct deposit and they are able to receive funds within 2 business days. This is a tremendous advantage for my business. I was willing to quit using Intuit which gave me ability to pay my people in 1 business day, but it was worth it for reasons stated below. Pros It was easy to Onboard contract workers. Cons I had to get used to 2 day direct deposits, formerly I had 1 business day direct deposit functionality with intuit. Also, it wasn't super intuitive on the "check date" when I try to do a payroll run with my 10-99 contractors. I think they should have a feature for paying contract workers that isn't actually called a "payroll run" Reason for choosing OnPay Superior customer service and willingness to solve problems with small business owners. Review Source FM Franklin M. Treasurer Non-Profit Organization Management Used the software for: 2+ years ### "Perfect Payroll Service for Small Nonprofit" March 1, 2022 5.0 For many years we used a CPA firm to handling bookkeeping, payroll and IRS reporting for our small nonprofit organization with 1-3 employees. For payroll they computed the amounts but did not actually write any checks. We had to do that. Also, we had to make the tax payments to the IRS and the State. And for this they charged over $150/month. And when they prepared the Quarterly Payroll reports, they charged about $150 as well. We let them go for another reason....but when we did we still needed to deal with payroll. With OnPay we decided to do it ourselves. The differences is like night and day. OnPay handles the computation of payroll, moves the payroll funds and taxes from our bank account and Direct Pays the employees & contractors and files and pays the IRS and State taxes all as part of their normal charge. Not only did we save a lot of money in the process, but we also saved a lot of time compared to what we had to do before OnPay. For our nonprofit it was the perfect fit. Pros Assuming everything is set up for the employee or contractor, all that we need to do for each payroll run is just enter the hours. OnPay takes care of the behind the scenes transfer of money as well as the Direct Deposit to the accounts of the employees or contractor and all the related payments and reporting functions. Simple and easy to do. Cons It is not a problem for our small organization but I can see how the software would be very cumbersome if the number of employees or contractors to be paid would be very large. Probably over 25 would be pushing it on the input. Reason for choosing OnPay Cost.....we have a small number of people subject to payroll. OnPay fits better. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.