# Page 19 | OnPay Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 19 - Is OnPay the right Payroll solution for you? Explore 464 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167109/OnPay/reviews --- OnPay 4.8 (464) [View alternatives](https://www.capterra.com/p/167109/OnPay/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 19 - Reviews of OnPay ## Showing most helpful reviews Showing 451-464 of 464 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TI Thomas I. Dentist Used the software for: 6-12 months ### "OnPay is easy to use and early on,as you are learn, their support team is phenomenal." October 25, 2017 5.0 Pros The ease of use is tremendous. The cost especially for a small office would be hard to beat. The cost is great when you consider all of the work that is done for your office. Cost Support Review Source LP Lukasz P. Financial Controller Computer Software Used the software for: Less than 6 months ### "Very happy" February 12, 2020 5.0 Smooth. Pros As a foreign company moving into the US market I'm glad we chose OnPay. They have been great at making everything smooth from helping us get set up with payroll to benefits for our employees. The software is easy to use and if there is anything you need assistance with they are there to help. Cons None so far it's been a good experience. Review Source JC James C. President Information Technology and Services Used the software for: Less than 6 months ### "Huge Improvement vs CPA" December 4, 2018 5.0 Saves me $300-$400 every month compared to what my CPA was charging and delivers more! Pros Price, ease of use, customer service and quality of the offering Cons Nothing noted yet that is a negative aspect of OnPay Review Source PL Paige L. Accounting and support Used the software for: Less than 6 months ### "Easy to use and user friendly" October 26, 2017 5.0 Pros 1\. Very good customer support for making changes 2. Payroll can be processed in less than 30 minutes. 3. Employees can review the bi-weekly payroll on line. 4. Employees can make changes to taxes and 401K information. Review Source CH Caryl H. President Computer Software Used the software for: Less than 6 months ### "Self Service done right" April 23, 2021 5.0 Excellent! Anytime there has been any issues, the support staff is very responsive and quickly resolves them. Pros The interface is very easy to use and very powerful. Cons The onboarding process could use more development - Perhaps a tutorial or even a step-by-step 'wizard'? Review Source DP Deborah P. Owner Accounting Used the software for: 6-12 months ### "OnPay Best Choice" November 30, 2018 5.0 Pros Easy to setup and use; what little was confusing customer support was right there to help. Cons Navigation to certain items took some doing, as the location was not where expected Review Source mB mariana B. cfo Computer Software Used the software for: 6-12 months ### "Best online support " December 4, 2018 5.0 Pros support by chat and the knowledge of the onpay associates Cons sometimes I get a bit lost looking for a feature, but i guess the more I use the software the easiest it would get Review Source PP Petal P. Managing Dir Hospital & Health Care Used the software for: Less than 6 months ### "Great Service" December 5, 2018 5.0 Overall, A+ I’m really happy I chose this provider. Pros I’m not really tech savvy and it’s easy and simple to figure out. Cons Actually, there isn’t anything I dislike thus far. Review Source EM Eric M. Director Investment Management Used the software for: Less than 6 months ### "OnPay is awesome!" July 21, 2021 5.0 Excellent help in setting up and all other customer service needs. Pros Offloading 100% of payroll tasks. Automatic integration with Quickbooks desktop. Cons I have no dissatisfaction with OnPay in any way. Reason for choosing OnPay Overall ease of setup and use, plus integration with Quickbooks. Review Source JH JOHN H. President Real Estate Used the software for: Less than 6 months ### "Streamlined way to set up payroll " December 10, 2019 5.0 Use it to pay contractors monthly payments. It also prepares 1099 automatically. Pros Easy to use and set up. Great features and functions that work well. Very safe and secure way to handle payroll online. Cons Wish that everybody used it and it would be the standard out there in the market. Would make life so much easier. Review Source BD Bonnie D. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "You won’t regret it!" July 23, 2020 5.0 Pros So easy to use, even for novices. Customer Service let’s you know if something is missing or incorrect. It’s pretty foolproof. I’ve been so happy with our choice, and we thoroughly reviewed many payroll services. Cons Honestly, I haven’t had any complaints or suggestions of areas for improvement. Review Source JF Joy F. Practice Manager Hospital & Health Care Used the software for: Less than 6 months ### "Smooth Transition " April 1, 2020 5.0 The software makes it easy to process our bimonthly payroll. Pros The site is easy to navigate and user friendly. Cons There was a smooth integration process moving from our old payroll processing to this software. Review Source SB Stacie B. President Hospital & Health Care Used the software for: Less than 6 months ### "So Easy to Use! " June 3, 2020 5.0 I love the flexibility since my pay dates and amounts vary from month to month. I also like that it has the ability to set up my independent contractors (1099s) to be paid via direct deposit. Pros Ease of use and flexibility to change pay dates. Cons Nothing. I like everything about the software. Review Source RS Rachel S. Owner Performing Arts Used the software for: Less than 6 months ### "Thanks, OnPay!" February 13, 2020 5.0 Pros OnPay makes it easy for us to run payroll and handle our employment taxes. It makes running our monthly financials and HR tasks quick and easy. Cons NA (if I had to put something, it would be ease of use across browsers) Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.