---
title: "Juro Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Juro the right Contract Management solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/167130/Juro/reviews/"
page_type: "reviews"
language: "en"
---

Juro

4.8 (43)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated July 31st, 2026

# Reviews of Juro

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

Alice Taylor S

Associate Operations ManagerHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years.

“We still use it for some planning templates, which speaks to how useful the platform is – but ultimately, we had to step away from it due to budget constraints. If pricing aligns with your stage and needs, it’s a very strong option.“

August 8, 2025

BP

Brizl P

ITMarketing and Advertising, 11 - 50 employeesUsed the software for: 6-12 months.

“I had mixed experiences with the platform. While it has a lot of features, the interface can be confusing, and navigating it can be difficult.“

February 7, 2023

ME

Maike E

ManagerMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months.

“Customer support routinely replies in under a minute and has resolved every ticket we raised, often shipping feature tweaks within a sprint“

June 8, 2025

ME

Maike E

ManagerMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months.

“The interface is clean and intuitive, so new users start closing deals within days rather than weeks“

June 8, 2025

MS

Margaret S

Business Development ManagerMarketing and Advertising, 201 - 500 employeesUsed the software for: More than 2 years.

“It connects with our CRM, Hubspot.“

April 3, 2025

## Showing most helpful reviews

Showing 1-25 of 43 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Sharief A.  
Sales Team Lead  
Real Estate  
Used the software for: 6-12 months

### "Great cutting-edge contract management software"

October 24, 2018

5.0

Juro makes the life for our legal and sales teams significantly easier. We've cut down the time taken to create a contract by 96% and also made tracking of signatures much more visible.

Pros

Juro makes creating and managing customer contracts at scale an absolute breeze. We can get a customised contract out to a customer in seconds rather than 30+ minutes now, are able to chat with customers and answer their questions within the contract itself, and get instantly informed via Slack when it's been signed.

Cons

There are two primary areas of improvement: - The first is the ability to track changes - we create new versions of contracts on a constant basis, so being able to redline, see what changes have been made, and store those versions in a logical way would be hugely helpful - The second related point is the version control - the filing system for contract templates is rudimentary (i.e. there is one folder for all templates) and would be improved if it was possible to add subfolders However, the benefits for us far outweigh the above as we have workarounds

Review Source

Response from Juro

October 30, 2018

Thank you very much for the review and it's great to hear how Juro is helping automate the contract process at Nested. Thank you also for the feedback regarding redlines and version control, these are both areas that the Juro team are focusing on developing so this feedback is really helpful. As we develop these areas we will make sure to keep you updated.

VR

Verified Reviewer  
Associate Operations Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great contract tool"

August 8, 2025

4.0

Overall, Juro was a great solution for simplifying and speeding up our contract workflows. It’s well-designed, user-friendly, and clearly built with operations and legal teams in mind. We still use it for some planning templates, which speaks to how useful the platform is – but ultimately, we had to step away from it due to budget constraints. If pricing aligns with your stage and needs, it’s a very strong option.

Pros

Juro makes contract creation and management feel intuitive and collaborative. In particular the contract based editor is great - it’s much easier to use than clunky Word-based workflows. I liked how easy it was to standardise contracts, collect approvals, and keep everything in one place without having to constantly jump between tools. It really helped reduce legal bottlenecks and gave our ops team better visibility and control.

Cons

Personally, the pricing was a challenge for us, especially as a growing company with evolving priorities. While the features are solid, it became difficult to justify the cost when we were reassessing our tech stack. Some of the reporting felt a bit limited too - we would’ve liked more flexible analytics around contract statuses etc.

Alternatives considered

[ContractSafe](https://www.capterra.com/p/153712/ContractSafe/)

Reason for choosing Juro

More user friendly - recommended to us by an old colleague

Review Source

RS

Ricky S.  
VP World Class Maintenance Maintenance and Reliability  
Facilities Services  
Used the software for: 2+ years

### "Juro: Perfect contract automation for our maintenance "

July 21, 2026

5.0

Pros

In infrastructure services, negotiating contracts with subcontractors and institutional clients takes a significant amount of time. Creating templates for preventive maintenance and renovation contracts takes just minutes.

Cons

For complex construction contracts containing numerous technical appendices and detailed estimates, the interface occasionally shows display limitations.

Review Source

TN

Terho N.  
Head of Legal  
Computer Software  
Used the software for: 1-2 years

### "Something good but major flaw"

April 12, 2024

3.0

Pros

Pretty easy to use and contract negotiation part functions well.

Cons

It has major flaws concerning signing procedure. Attachments are not legally part of the contract since they are not merged as attachments to actual signed contract. And you can change attachments after signing. This has caused major issues with the customers.

Review Source

BU

Berk U.  
Mechanical Engineer  
Design  
Used the software for: I used a free trial

### "Mechanical Engineer "

June 1, 2026

5.0

It was wonderful, and I can best describe it as perfect. I would recommend it to anyone who needs it.

Pros

I can say that it includes all the tools I need. While you might expect it to be complex when it includes all those tools, it's very easy to use.

Review Source

BS

Brion S.  
Lead Product and Design Manager  
Computer Software  
Used the software for: 6-12 months

### "Allows me to avoid converting contract drafts into a jumbled email chain"

January 26, 2026

5.0

Juro significantly reduces the amount of "back and forth" and version confusion that occurred previously with contracts being created and managed through emails and shared drive systems. That results in reduced delays, as well as significantly less mental overhead (or stress) when managing many different contracts simultaneously.

Pros

Mainly, I use Juro for drafting and reviewing contract versions, sending those versions as well as having them signed in a single application rather than constantly jumping back and forth between MS Word documents and emails. On an everyday basis I am working on Juro making small tweaks to contract language, requesting comments from team members via tags and sending the final versions of contracts for signature in a single application. What I like about Juro is I can clearly see which part of the process has stalled rather than having to guess who still needs to look at it.

Cons

Editing more complex contracts can sometimes be somewhat restrictive, particularly if I need to do some extremely detailed formatting of that contract. Also, I had to spend more time than I anticipated cleaning up, editing and moving all of our current templates into the new system. Although some of the functionality in Juro was incredibly powerful, it was not always immediately apparent until I had spent enough time using the product.

Review Source

ME

Maike E.  
Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Contracts in minutes, not days (Juro makes legal painless)"

June 8, 2025

5.0

After twelve months on Juro, we have a single source of truth for every commercial agreement, a searchable archive that surfaces executed terms in seconds and a workflow that lets commercial teams self-serve routine contracts while legal maintains oversight. Aside from occasional lag on very large files and a wish-list for deeper analytics, Juro has delivered material efficiency gains and continues to roll out thoughtful AI-driven updates without surprise price hikes

Pros

Juro’s browser-native editor and template-driven workflow let our legal and sales teams generate, negotiate and e-sign routine contracts in a single tab, cutting average turnaround time by more than 60 percent The interface is clean and intuitive, so new users start closing deals within days rather than weeks Deep integrations with HubSpot and Salesforce push deal data straight into smart-fields, removing manual entry and reducing errors Juro’s AI Assistant can draft clauses, summarise redlines and extract key terms from third-party PDFs, which accelerates reviews and keeps everything searchable Customer support routinely replies in under a minute and has resolved every ticket we raised, often shipping feature tweaks within a sprint

Cons

Reporting is still fairly high-level; exporting granular cycle-time or clause-risk metrics takes manual work or API calls Complex, heavily red-lined contracts can feel sluggish in the browser, and the permissions model for clause libraries could offer finer granularity Although core CRM links are strong, integrations beyond the big two rely on Zapier or custom API scripts, which adds overhead for smaller teams

Review Source

ZL

Zach L.  
FPA Manager  
Financial Services  
Used the software for: 6-12 months

### " Great contract tool"

April 3, 2026

4.0

Pros

Juro streamlines contract creation and approvals, giving users clear visibility over contract status, terms, and sign‑off. Standardised templates and structured workflows reduce errors, speed up execution, and improve control over commercial agreements without heavy legal involvement.

Cons

Nothing comes to mind so far; the platform has met our needs without causing issues or friction. etc

Review Source

CG

Chandler G.  
Paralegal  
Law Practice  
Used the software for: 6-12 months

### "Expert contracts are a breeze."

October 24, 2025

5.0

I have definitely found ease using this service for the last few months. I would recommend this to other firms that need specialized contracts for their experts.

Pros

Easily the best thing about Juro is the about to have contracts drafted for different experts and referrals done in an ease.

Cons

Personally, it took me a little bit to adjust to it, but that didnt seem to be the overall consensus.

Review Source

MS

Margaret S.  
Business Development Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Great tool for sales contracts"

April 3, 2025

5.0

Overall, Juro is a great tool. It connects with our CRM, Hubspot. You can tell when people are looking at the contract, it is easy to send and create contracts, etc.

Pros

It makes it easy to create and send contracts

Cons

Sometimes if you need to make a small edit to the format it can take a bit to do it. Besides that nothing.

Review Source

VN

Valitski N.  
Legal Counsel  
Financial Services  
Used the software for: 6-12 months

### "Very feature rich contract management platform"

September 20, 2021

5.0

Pros

The mass contract-creation and sending functionalities are a powerful function of Juro (E.g.: For mass amendments of contracts). Management likes the ease of use as well as the mass singing functions. Thus contract signing requests are fulfilled quickly as a rule. The interface is modern and highly simplified. Most users can learn the main features of the contract editor in a very short time, most functions are very intuitive.

Cons

Import of .docx files could be better, though .docx with simple structures pose no problems.

Review Source

TS

Tom S.  
Legal Counsel  
Consumer Services  
Used the software for: 1-2 years

### "Juro"

October 2, 2020

5.0

Pros

Juro’s platform has significantly improved the efficiency of our legal function and has enabled our legal team to spend more time focusing on high-value work. Thanks to Juro, teams within our business can send out clear, well-drafted, beautifully designed commercial agreements that can be signed quickly. Crucially, all of this can be achieved with minimal input from our legal team. These gains have been well worth the time that we’ve invested in implementing Juro!

Cons

During the early stages of using Juro (late 2019) we noticed a few minor operating glitches on the platform. Juro’s excellent customer service team were however able to promptly correct any glitches that we highlighted.

Review Source

LK

Liam K.  
Product Marketing Manager  
Retail  
Used the software for: I used a free trial

### "Juro helps us confirm our contracts"

February 10, 2023

4.0

Pros

Easy way for us to enure our sales teams to send out contracts. Works well with HubSpot

Cons

It is quite expensive, but it did allow us to do more things.

Review Source

JM

Julian M.  
Recruitment Administrator  
Food & Beverages  
Used the software for: 6-12 months

### "Good stuff i like"

January 11, 2019

5.0

Very impressed with the system

Pros

easy to use and navigate, makes a good user experience

Cons

some contracts went missing - this was fixed

Review Source

Response from Juro

January 14, 2019

Thank you for your review Julian, we look forward to continuing to work with you in 2019.

JW

Josephine W.  
Co Founder  
Entertainment  
Used the software for: Less than 6 months

### "Great!"

September 14, 2020

5.0

It is very simple to use and saves a lot of time.

Pros

It's simplicity, it is extremely easy to use.

Cons

Nothing, I have had no problems at all with the platform.

Reason for choosing Juro

Great customer service.

Review Source

RW

Rhiannon W.  
Childminder  
Child Day Care Services  
Used the software for: 6-12 months

### "Really helpful for my small but busy business"

April 17, 2025

5.0

I am really happy with Juro so far. And will continue to use it for my small business needs for the future.

Pros

Having an online solution to having parents being able to read, sign and return the childcare contracts with ease.

Cons

I have not conr across a fault with the software so far with my usage. I've had 15 or so contracts go through perfectly.

Review Source

JT

Jessica T.  
Director of Product  
Computer Software  
Used the software for: 2+ years

### "Great contract management tool for ensuring contracts are filled out correctly"

November 4, 2024

5.0

Pros

The best feature for our organization is the template feature. It allows you to create contract templates and define rules for how the contract can be filled out. This ensures that our account managers are able to accurately complete contracts and reduces errors and back and forth with clients.

Cons

Tracking renewals is not a built-in feature as we anticpated when we signed up. Juro allows you to manually set reminder notifications based off a date. However, this is a one-time thing. So you cannot be reminded every year if that's the renewal term. There needs to be a feature to automatically see the renewal date of the contract and allow you to see a list of upcoming renewals each renewal period.

Alternatives considered

[ContractSafe](https://www.capterra.com/p/153712/ContractSafe/)[ContractWorks](https://www.capterra.com/p/141131/ContractWorks/)

Reason for choosing Juro

Juro had a better template feature that allowed us to ensure our contract were filled out correctly and prevented errors that would delay the contracting process.

Review Source

KG

Kasia G.  
Legal Counsel  
Information Technology and Services  
Used the software for: 1-2 years

### "Indispensable"

November 29, 2024

5.0

As a sole counsel, it has been a life saver, significantly reducing my workload

Pros

Intuitive, constant updates and improvements, customer service

Cons

The permissions structure is quite complex

Review Source

CM

Ceris M.  
Sales and Operations Coordinator  
Computer & Network Security  
Used the software for: 1-2 years

### "Excellent CLM tool"

October 16, 2024

5.0

Excellent! From the start they have been a pleasure to work with and the tool has surpassed our expectations.

Pros

How easy it is to use, how they are always improving and adding new features and how responsive and helpful customer support is.

Cons

Friction in encouraging third parties to use it, electronic signatures are not globally accepted sadly. Nevertheless, Juro assist as much as possible in adoption.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)[Tomorro](https://www.capterra.com/p/202064/Leeway/)

Cost and functionalities offered were better with Juro

Review Source

JL

Jacob L.  
Customer Success Manager  
Human Resources  
Used the software for: 1-2 years

### "A great product for anyone creating a lot of different contracts"

November 7, 2024

5.0

It's been great so far! No complaints from anyone on our Ops team that is using Juro.

Pros

It's made our contract process so much more user-friendly. We prepare a lot of employment contracts, and the ability to have those contracts automatically update based on certain criteria we select (essentially the logic features built into the platform) has been a huge timesaver. We partner with another company who we're trying to convince to use Juro as well because their current setup of mail-merging contracts is riddled with formatting and other errors. Juro has been awesome for quickly creating error-free contracts.

Cons

We initially had an issue with email reminder notifications being sent before the document was actually ready to be signed, but Juro support/engineering was able to resolve that for us.

Review Source

SK

Stephanie K.  
Partner Onboarding Associate  
Telecommunications  
Used the software for: 1-2 years

### "Be a hero use Juro!"

November 7, 2024

5.0

Started using it last year in my new job role, it was overwhelming at first as always with something new but got the hang of it in a week.

Pros

User-friendly and easy to navigate. Makes life easier.

Cons

The pop-ups. It's not a train smash just a bit annoying.

Review Source

SF

Sarah F.  
Director of Strategic Projects  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Happy Client"

November 7, 2024

5.0

So far so good, they have helped a lot with our customer service

Pros

Ease of interface, easy to modify smart fields and templates

Cons

Not being able to easily change some of the automation, also need for help with setting up permissions and work groups

Alternatives considered

[Agiloft](https://www.capterra.com/p/101273/Agiloft/)[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

Reason for choosing Juro

Price, implementation timeline, good customer service

Review Source

JEA

James Edward A.  
Chief of Staff  
Food & Beverages  
Used the software for: 1-2 years

### "Juro Review"

November 11, 2024

5.0

Pros

The ability to share documents with Clients and track their progress.

Cons

Customising changes to contracts post send can be difficult.

Review Source

Sally E.  
Head of Operations  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Saves a lot of admin agro!"

October 25, 2018

5.0

Very positive. We now have signed terms for all of our new clients, it's increased our signing rate by over 80%. Before, terms would sit on consultant's computers or emails but now they're in a central place, its so easy to find them when needed.

Pros

Being able to see when they've viewed the contract is really useful in negotiating terms. It's so easy to train new team members on the software, the short question prompts make it easy for people to create a sophisticated looking contract.

Cons

Sometimes people haven't been looking out for the email from Juro so they've missed it and we've had to send a follow up email. We get around this by using the sharing link in the body of our emails as well as sending one out.

Review Source

Response from Juro

October 30, 2018

Thank you very much for the review, it's great to hear that Juro is reducing 'admin agro' and is driving an increase in signing! Thank you also for sharing product feedback, we always really appreciate receiving this. On this topic we are currently investigating how we can ensure this does not happen and will make sure to keep you updated on progress.

BP

Brizl P.  
IT  
Marketing and Advertising  
Used the software for: 6-12 months

### "A Smarter Way to Manage Contracts with Juro"

February 7, 2023

4.0

I like how Juro software makes it easy to manage and organize our company's contracts. It's easy to use, and the user interface is intuitive and user-friendly. This has made transitioning to using Juro a smooth process.The software has some areas where it could improve, such as the reporting features. Another area where it could use improvement is how well it integrates with other tools we use.Overall, I've been happy with my experience with Juro. The software has been a helpful tool in streamlining our contract management processes and it has made our work more efficient.

Pros

It makes it easy to create and manage contracts with other people or businesses. I especially like the way it helps us track how well our agreements are working by analyzing the data. I also like that Juro is very customizable, so it can be just the right tool for our specific needs. It improves our contract management process.

Cons

I had mixed experiences with the platform. While it has a lot of features, the interface can be confusing, and navigating it can be difficult. Additionally, the software can be slow and unresponsive at times, which can be frustrating when trying to complete tasks. However, the customer support team at Juro has been responsive and helpful in addressing these issues, and I appreciate their commitment to customer satisfaction. Overall, I believe that Juro has a lot of potential as a legal contract management platform, but it could benefit from some improvements in terms of user experience and performance.

Review Source

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