Who Uses This Software?

Those who desire an affordable and quality webinar software to exchange knowledge and meet easily online. From businesses and marketers to nonprofits and educators.


Average Ratings

11 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • BigMarker
  • www.bigmarker.com
  • Founded 2010
  • United States

About BigMarker

BigMarker combines powerful webinar software with robust marketing features to create the world's first end-to-end webinar solution.


BigMarker Features

  • Attendee Management
  • Email Marketing
  • Live Chat
  • Multi-Presenter
  • On-Demand Webinars
  • Online Payments
  • Polls / Voting
  • Q & A
  • Reminders
  • Screen Sharing
  • Social Sharing

BigMarker Reviews Recently Reviewed!

Good quality, functionality issues during live webinars

Jul 27, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Setting up registration pages was quite easy, and the interface is very modern and user friendly. The video and audio quality are good and create a good user experience. I also like that users don't have to download any plug-ins or extensions to view webinars. While we had several technical issues with our webinars, customer service was very attentive and got back to me quickly.

Cons: The platform itself is very buggy. We've had several webinars where the videos stopped playing or restarted during a live webinar, which was a major problem. We also had issues with recordings not being posted correctly or at all after a session. I also dislike not being able to customize registrant and attendee emails unless you are using certain third-party software.

Overall: Video quality was good, as was ease of use for attendees.

Easy to use, effective, and reliable.

Jul 27, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: channel:Ease of use, ability to retain channel subscribers, easy to send invites to all subscribers,

Cons: Would like more options for landing page design. Also would like to be able to upload my own photos for landing page backgrounds instead of using pre-loaded stock photos.

Overall: cost effective, intuitive use, fast response times for my questions

Great webinar system

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the ease of the use of the system and the fact you don't need any plug-ins for the presenters and the speakers.

Cons: I don't like that the Webinars start automatically. There is no start webinar button so as soon as you go into the webinar room you are live.

UI design suggestions

Apr 24, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I am glad to change the URL to go to landing page to view recorded webinar now.

a few more suggestions:

1. give users a function to visit the page without log in.
Since we are log in we are not able to see what customer see our page.
Udemy.com also made big mistake too
Please have a option to see how people see our webinar page when they are not log in

2. at the private channel, the calendar hide all the sessions even for the members of the channel. Please allow them to see the calendar and access the recording

3. We love BigMarker App so much however, when one of our attendee use the App to access from Japan, she was not see video some reason. Is that b/c of she is out of US? If so, please let us know, we need to inform when we do webinar to Japan.

4. If you offerr Chip In button on Webinar like a water mark to people click anc chip in when they think very beneficial from our FREE webinars and support to us.
Patreon icon insert would be great too

5. BigMarker App allow us to do Live Streaming? and Recording same time? or can we record our live streaming via Periscope via BigMarker? that would be so great!

Thank you so much for great product. BigMarker improved so much last 3 years.

Such an awesomg tool for Meetups

Apr 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I've being looking for good options for RemoteMeetup.com and I couldn't find, then I found Bigmarker and it has all the feature I was looking for. We are using Bigmarker for Remote Meetups and it has been a really pleasure!

Happy with overall experience

Apr 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The webinar help was great and there were no flaws during the presentation. Help was there when I needed it at all times.

Excellent Webinar experience

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Interactive, allows media upload and exchange of content is possible, easy to access

Cons: There are technical crashes once in a while which are unpredictable

Overall: Hi,

I, at Medvarsity have been using Bigmarker to organise teaching webinars to our enrolled students spanned across the world.Its an excellent communication tool.Best part is the interaction that is possible between the presenter and the attendee. My studnets are loving it and I can only recommend Bigmarker to anyone who is looking for the best possible webinar tool.
Thank you

Recommendations to other buyers: Kindly resolve the last minute crashes that happen

Hard to imagine them being better

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: No downloads - multi continent server choice for international businesses - ongoing development of new tools - incredible support services - brilliant innovation over the years that just continues to develop

Cons: cant' think of anything

Overall: I have been a BigMarker customer since they started and they were always, and continue to be the best at innovation. They were the first not to require a download for the user to attend a webinar. They are the first and continue to be the only one who do a great job marrying community to webinars. They work so well for us (Higher Education) that we now have literally hundreds of final products recorded by them in our sphere of influence. We could not do all that we do without Bigmarker as our partner.

Recommendations to other buyers: If you want to build a community and be recognised as a thought leader, this is the product for you. If you are a startup and want to consistently and easily set up web meetings - then ditto. If yours is a large enterprise then this is the space for your cross continental communications.

Love BigMarker So Much

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It's the easiest platform I've found to use to host webinars. Not only is their customer service top notch (and unbelievably informative) but I really do admire how they listen to their customers and are always improving upon the platform. And it's so easy to use! LOVE it.

Great Software

Apr 18, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I enjoy using BigMarker for my monthly web workshops for clients and potential clients. I get the features I want for a reasonable fee. And as I became more familiar with the software, they were quickly and readily available to help when I had a question. They integrations are great, and I know they are working to improve the software all the time. Thank you for this great solution!

Not thrilled

Apr 30, 2014
2/5
Overall
4 / 5
Ease of Use

Comments: We have been using this technology for many weeks now, and granted our people are not in the IT industry, but we always have major problems getting everyone on to hear and be heard. Add the video and we lose them regularly. They reboot and return, and sometimes we have a better connection.
Now we've started or tried to use it for new groups and still major problems. the first class had to be rescheduled. Not optimistic. Not trilled with the platform. Not sure I want to invest in the monthly fee.

Vendor Response

by BigMarker on May 06, 2014

Hi Jim. I'm sorry about your issues and have been in contact with a member of your group. If and when you have any connectivity issues, please make sure and let anyone at BigMarker know. We can help you troubleshoot what the cause of the issue maybe. Feel free to email support@bigmarker.com or me personally at andy(at)bigmarker.com. Sorry again about your issues.