Who Uses This Software?

Those who desire an affordable and quality webinar software to exchange knowledge and meet easily online. From businesses and marketers to nonprofits and educators.


Average Ratings

85 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $79.00/month
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • BigMarker
  • www.bigmarker.com
  • Founded 2010
  • United States

About BigMarker Webinars

BigMarker combines powerful webinar software with robust marketing features to create the world's first end-to-end webinar solution.


BigMarker Webinars Features

  • Alerts/Notifications
  • Customizable Branding
  • Event Management
  • Live Chat
  • Multi hosts
  • On-Demand Webinars
  • Polls/Voting
  • Q & A
  • Reporting/Analytics
  • Screen Sharing
  • Social Media Promotion
  • A/B Testing
  • Analytics
  • Drag & Drop
  • Form Creation
  • Real Time Editing
  • Responsive
  • SEO Management
  • Templates
  • Electronic Hand Raising
  • Mobile Access
  • On-Demand Webcasting
  • Presentation Streaming
  • Presentation Tools
  • Private Chat
  • Real-Time Chat
  • Record & Playback Ability
  • Screen Sharing
  • Two-Way Audio & Video
  • Video Conferencing

BigMarker Webinars Reviews Recently Reviewed!


All in with BigMarker - easy onboarding and advanced functionality

Feb 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy onboarding: I was up and running with my first paid live webinar quickly (much faster than learning other webinar systems or even other SaaS).

Nothing to download: I dislike downloading .exe files that other webinar host providers require for every webinar. BigMarker is in the Cloud - best using Firefox, Chrome or Chrome Incognito

Advanced functionality: I've been using BigMarker for six months, hosted over 40 paid live webinars, some on demand webinars, and now Evergreen/Automated webinars - and BigMarker continues to add functionality from their RoadMap and user requests. BigMarker is impressive now and continues to add excellent features - including "course" for webinar series evergreen. Brilliant!

Support is fast, friendly and helpful. Seriously. And they stepped in to directly communicate with a few of our "students" who needed extra assistance. Very much appreciated!

Cons: Chrome updated and "broke" audio on BigMarker. I may have been among the first to experience this in a live webinar. Ultimately was able to resolve and resume my live webinar, but would have preferred to be notified (so that I could have switched to Firefox as the webinar host).

Overall: Excellent overall experience (40 paid live webinar events and counting). We purchase LOTS of SaaS, subscribe to multiple webinar hosts, and after all that we are now "all in" with BigMarker.

Definitely our preferred solution for the long haul

Apr 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Bigmarker is a solution we finally settled on after going through a LOT of other webinar hosting solutions. The biggest pro for us is that it just works. Flawlessly. You don't have to be a huge nerd to set it up. If you can answer questions about your event, that's all you need. It just works, and you wouldn't believe how rare that is in this field. I mean some of the competitors are bad enough to have cost us six figures in revenue simply because they malfunctioned during a live event. Fortunately, bigmarker works very well, even if you, the admin are broadcasting through a poor connection, which can happen if you're on the move a lot.

Cons: Honestly, there were some flaws in the beginning, but those kinks have been ironed out. One of our events was recorded, and the recording wasn't available for downloading 2-3 days after the event, but that was a unique misfire that the team took care of in less than an hour of me contacting them.

Overall: For now, I can see no other solution for Webinars that I'd use. Bigmarker is IT. For me AND my clients.

BigMarker is set to top all livestream and webinar companies!

Apr 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I really enjoy how fast and simple this software is to use. I got a livestream web conference started in one minute. In addition I was able to integrate things like Facebook, Comments, and a repeating web stream. I can remind my users with a SMS or email. Plus all of my contacts are stored here and easily can go anywhere I want them to. The actual application runs speedy and is a blast to use. I love hosting a webinar with any of my fellow freelancing artists. This is by far better than any software out there doing the same thing! They're in-app support is the most helpful and I get a response in minutes many times! I couldn't ask for better support! I can't wait to see this company grow!

Cons: Currently, I have no complaints. They're actively producing new features and integrating often. They work with large and small companies, so we're always thought of!

Overall: The webinar software from BigMarker is a necessary use for my business. I do not know how I would have been doing with just a Facebook Live or YouTube Live / Google Hangouts video. Both myself and my viewers feel connected. Zoom, GoMeeting cannot touch the capabilities of this software. BigMarker is continuing to improve on every front!

Hard to imagine them being better

Apr 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: No downloads - multi continent server choice for international businesses - ongoing development of new tools - incredible support services - brilliant innovation over the years that just continues to develop

Cons: cant' think of anything

Overall: I have been a BigMarker customer since they started and they were always, and continue to be the best at innovation. They were the first not to require a download for the user to attend a webinar. They are the first and continue to be the only one who do a great job marrying community to webinars. They work so well for us (Higher Education) that we now have literally hundreds of final products recorded by them in our sphere of influence. We could not do all that we do without Bigmarker as our partner.

Recommendations to other buyers: If you want to build a community and be recognised as a thought leader, this is the product for you. If you are a startup and want to consistently and easily set up web meetings - then ditto. If yours is a large enterprise then this is the space for your cross continental communications.

Capterra loader

Such an asset!

Jun 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: There's a lot to love about BigMarker. First, I love the fact that I can have BOTH webinar and meeting room functionality in the same platform. Add to the fact that there are tons of useful customizable features making it possible to adapt the platform to whatever use case you may need for your particular situation. (This is another way of saying that the platform is very versatile!) More features are constantly being added making using the BigMarker platform such a delight!

Through all that there is to love about BigMarker, I cannot help but mention the fantastic leadership and BigMarker team! I have not seen such responsiveness to their customer base as with this company - and I've come across quite a lot of companies. Their team has impressed me MORE than any other team. This is a company you can definitely be proud to be associated with. I cannot speak more highly of the leadership and team of BigMarker!

Cons: Honestly, there is nothing I dislike - for the simple fact that if you want something on the system that is not currently there, you simply have to mention it, and if it makes sense, the BigMarker team is quick to implement! It's all love for this software!

Overall: It is so convenient to use and so useful. It has helped me in prospecting as having a video conference with a potential client definitely helps the trust process, which in turn helps with conversions. The platform being so polished also leaves a good impression on my clients and potential clients; basically, BigMarker helps me look good! :)

Super easy to use and always updating features

Apr 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: I love that my attendees don't have to download anything to get started. They can just load the webinar or meeting into their current browser. In addition, there are all the types of webinars you would ever want in a single system, including evergreen and on-demand webinars. You also get meeting rooms! I do meetings with clients on a regular basis and this has been invaluable. I can literally be in a meeting with someone in 60 seconds.

Cons: Hasn't really been any downsides yet. They are an Enterprise solution. If I have to come up with a negative, it's the fact they aren't as well known as others so the interface isn't instantly familiar which creates a slight learning curve. But as mentioned before, it's user-friendly, so the learning curve is small.

Overall: I mostly use it for client meetings and for that, it has been wonderful. Meetings run flawlessly and because it's so easy to use for my clients, there isn't a lot of wasted time trying to explain to them how to use it. I've done a bit of testing with the webinar side but haven't used it as much. The great thing is, they have training videos - err webinars - to get you up and running fast. I appreciate that they see my time is valuable.

BigMarker is an incredible business tool

Feb 27, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I'm a solo business that does training, consulting, and contracting. There are several features that I fell in love with. The webinar functions are very full featured and have lots of ways to engage users and reuse content. You also get a "meeting room" with a permanent URL that you can use for demos and quick video conferences. You get your own channel for promoting your webinars that includes easy monetization options. Customer service has always been quick and very helpful.

Cons: There are a lot of ways you can setup your webinars and it can take a while to figure out the option that best fit your needs. Also, if you want a replay, don't forget to turn recording on (you now get a prompt, thankfully).

Overall: I've had good success using BigMarker with clients and colleagues. There was no need to guide people through an install process as no installation is needed. Video and sound quality were excellent. It is easy to download the recordings, edit, and post to YouTube.

BigMarker seems very responsive to user feedback and there have been regular releases of new features. This company is not standing still.

A worldclass innovative solution for effective live conferencing and webinars

Jul 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: Being in small business, the solution what we were looking at was something simple,easy to manage and affordable. In India, we have anticipated, low bandwidth, not so tech savvy users as some issues for any webinar tool. I found this tool working even in moderate bandwidth. We tried many and finally selected Bigmarker and I cam say, it was a wise decision I have been using various webinar tools for five years and I would rate usability high. Another big plus is the seamless functioning across devices- desktop, laptop or mobile. I am finding Bigmarker as an excellent companion to perform small webinars to customers/prospects. The booking and billing portion are yet to be attempted. However they are also excellent features.

Cons: Found some issues initially with specific to voice clarity. Maybe this is something specific to ISP as today we are not facing that issue. Apart from this, at present,I am not finding any reason to dislike bigmarker

Capterra loader

Very solid "no app needed" webinar tool

Mar 14, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Bigmarker is really easy to setup and is a mature product on the webinar market. Coming from the internet marketing space I haven't heard of them until last year and was immediately convinced. The streams are stable and the video and audio quality are really good. I particularly like the way how easy it is to add in slides, videos etc during the show and send offers in live. Chat functions are easy to use. If you have a moderator supporting you it is even easier to handle everything.

Also the opportunity of streaming to facebook and youtube live is a fantastic tool to get more reach.

If there are any issues, just contact their support - they are extremely helpful and always there.

Cons: not really much - maybe the translations to German (which I think they are already working on)

Use BigMarker to Win Big With Webinars

Apr 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love that BigMarker is browser based and loaded with features. Former is convenient for my clients and accessibility and the latter allows me to deploy webinars in ways that you simply cannot with the big players like WebEx and Adobe (and I've administered both for several years). One feature I enjoy is that each webinar you create has a landing page built just for it, making marketing and registration a breeze for end users. Although I have yet to use the webinar series function, I plan to host online classes with this feature and ultimately ditch my online course provider. The team is constantly listening to its user base and adding new features regularly.

Cons: Being browser-based is both a benefit and downside. BigMarker relies on Chrome as its delivery engine and some users are not Chrome fans, plus you always need to keep Chrome updated for the best functioning of the platform. Audio and video quality is usually good with a wired, high-speed connection, but even then, you may occasionally experience latency issues -- even more so if you are using wireless.

Overall: BigMarker is a fantastic product with one of the best support teams with whom I've had the pleasure of working. If you're looking for an alternative to WebEx or Adobe Connect to produce webinars for education, as well as to monetize them, you cannot go wrong with BigMarker.

Capterra loader

Master of All Trades, Jack of None

Feb 28, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is THE webinar software for creative professionals. The branding options are so granular down to the webinar footer, colors, and emails...it's spectacular.

Cons: There are some features that aren't presently there but on the roadmap. For example, segmentation of early abandons, no-shows, and attendees. I want to send each of those a different follow-up sequence, and I can't.

Overall: Using the meetings function has been great. The area looks professional, branded, and feels like enterprise software. Coupled with the fact I can do live, automated, on-demand, and series webinars (great for simple courses), you have a robust system for a great price.

Not Reliable

Jun 08, 2019
2/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: BigMarker has a lot of great features. When you look at the options for how to create and host webinars it's quite robust. I was really happy when I found BigMarker because of the comprehensive features and how flexible it seemed. Unfortunately, it has not been a great user experience.

Cons: I found it unreliable. It's quite slow when you are going from page to page so it slows down the creation process of setting up and scheduling webinars. I also experienced a few bugs. For example, I pre-recorded the video portion of a live webinar. I didn't want there to be feedback so I made sure the mic was turned off. Throughout the video it kept turning on. I would see it turn green all of a sudden and then I'd have to turn it off. It must have happened 10 times. When the video was finished I turned the mic on and did my part of the webinar. When I went to replay the recording the quality was terrible. There was feedback throughout the entire recording. I couldn't use the webinar recording. This is just one example of many issues.

The user experience wasn't great in terms of it being intuitive and their training documentation isn't great either so I think the learning curve and onboarding took longer than necessary. They really need to improve their training and onboarding material.

Support is OK. They are responsive but I didn't always find them helpful. It was like they'd walk me through how to do half of a process so it resulted in more back and forth than necessary.

Overall: I think BigMarker has some things to work out in their product, support, customer success and training. I think they are on the right track with the features of the platform and I wanted it to be a great product and experience so badly but it wasn't. I'm not a novice with SaaS product by any means and I found BigMarker challenging to work with from a product, training and support perspective.

I'm looking for a new webinar platform and moving away from Big Marker. I'd consider coming back down the road if they improve. Maybe I'll test them out in a year to 18 months but for now I'd stay away if you need a reliable webinar platform.

Creative Outreach

Apr 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The functionality, dependability and feature list are what makes Big Marker stand-out in a crowded field. We started just doing customer focused educational online webinars, and were able to integrate this into an paid online learning platform with technical ease. Big Marker now forms the foundation of our entire online educational operations.

Cons: Like any webinar system, it requires bandwidth to really deliver a great webinar. Make sure your upload and download speeds are sufficient for optimal performance. there is a systems check but it doesn't give you exact speed measurements - this would be a great added feature to know how much functionality you have available. Overall a fantastic pacakge.

Overall: Dynamic webinars with great interaction and a wide variety of elements that can be incorporated.

UI design suggestions

Apr 24, 2017
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Comments: I am glad to change the URL to go to landing page to view recorded webinar now.

a few more suggestions:

1. give users a function to visit the page without log in.

Since we are log in we are not able to see what customer see our page.

Udemy.com also made big mistake too

Please have a option to see how people see our webinar page when they are not log in

2. at the private channel, the calendar hide all the sessions even for the members of the channel. Please allow them to see the calendar and access the recording

3. We love BigMarker App so much however, when one of our attendee use the App to access from Japan, she was not see video some reason. Is that b/c of she is out of US? If so, please let us know, we need to inform when we do webinar to Japan.

4. If you offerr Chip In button on Webinar like a water mark to people click anc chip in when they think very beneficial from our FREE webinars and support to us.

Patreon icon insert would be great too

5. BigMarker App allow us to do Live Streaming? and Recording same time? or can we record our live streaming via Periscope via BigMarker? that would be so great!

Thank you so much for great product. BigMarker improved so much last 3 years.

A complete online communication platform

Feb 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: - No downloads required: attendees don't need any special software to join

- Great UI: clean and easy to navigate

- In-built marketing system: emails, landing pages

- Many webinar types: Live, On-demand, Evergreen, Series, and others

- Livestream straight to Facebook and/or Youtube

- Excellent support: friendly and responsive support team

- Meeting rooms: great for the digital entrepreneur for virtual meetings including slides, whiteboard and recording

Cons: I initially did experience a few audio issues, but the recent updates seem to have fixed those

Overall: I am very happy with BigMarker and use it regularly. It is feature packed and is regularly updated and improved. I've tried other platforms but found they all missed one or more features.

Very robust webinar software

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: Bigmarker is a really powerful webinar tool and is so easy to set up. The tool offers a great experience even to webinar attendees right from the simple registration process to save the event on their calendar to getting reminders to attend the event. We can also send recordings of the webinar to all registered attendees and get good analytics about the event. The quality of the audio and video during the live event has always been good.

Cons: I don't find any cons as such with this software as it is quite good. The few times whenever we have had issues, it was due to a bad day with the speed of our internet.

Overall: We use this tool in-house to educate our clients as well as to run in-house trainings. The tool has helped build brand visibility by positioning us as thought leaders. It has also served as a medium to run in-house trainings more efficiently without having people who are geographically spread out to do anything more than log in to their systems.

Super-Star Platform

Apr 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I've been using BigMarker now for roughly 6 months and despite its competitive market.... the team at BigMarker have been able to deliver a product that is nearly second to none. They continue to take user feedback and are forever building strategies to improve the software.

That's what I love the most.

Cons: The biggest con was the platforms heavy requirement for data. They have improved this a lot, but I feel there may be a little bit more to go.

Secondly, when recording videos, occasionally for shorter videos - I've had my file not save. Sometimes this can be concerning - but I'm sure it might just be a user error.

Capterra loader

A webinar and conferencing system that's not only easy, but fun to use

Apr 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: - Great UI

- Easy to use

- Filled with features for different types of webinars and online meetings

- Quality lead gen tools / You don't really need to integrate this with anything to be fully featured!

Cons: It took a little longer than promised for the webinar series to be released, but at the same time, BigMarker has added many more features that are very valuable, so it's really a very MINOR con.

Overall: We were looking to run occasional workshops for our network and BigMarker has been great for that use. We can collect email addresses, charge for admission if we want, create landing pages. This is a really well thought out system.

BigMarker is the best and easiest Webinar software that I have used

Apr 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This software just works. I've spent a lot of time with other webinar software setting it up, working out the bugs, getting everything ready to go, and then it still has issues when I go to use it. This isn't a problem with BigMarker. Also, the few times there was a problem, the team was on top of it and got it resolved super fast.

Cons: Sometimes it seems like option overload when trying to decide exactly what I am looking for. Beyond that, there aren't any real cons that I can think of.

Overall: I use BigMarker to talk face to face with clients. The no download ease of use has been a lifesaver.

Fully-featured and easy to use for online webinars and meetings

Apr 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: - Many features to use

- Powerfull admin controls

- The support team is great

- Ready made landing pages

- SEO and social media integrated features

- Email sequence feature enables excellent follow up with attendees

- Payment gateways integration (like Paypal and Thrive Cart)

- Facebook Live integration

Cons: - Sometimes the streaming needs a strong connection

- It needs some time to learn the interface

Overall: I use Bigmarker for online webinars and doing meetings with clients. It saves me a lot of time through its copy webinars settings. Also, the emails follow-up increases my webinars attendance ratio.

Great software with great features

Mar 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This webinar software is the best available in the market currently. It is packed with awesome features and has great support team. The series webinar feature s the best part which I like the most about Bigmarker. Very user-friendly interface as well.

Cons: I didn't find any negative things about Bigmarker.

Overall: Bigmarker has helped me conduct live webinar, facebook live streams and conduct online classes easily.

I love Big Marker!

Mar 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I can do EVERY kind of webinar I could think of with out having to buy multiple webinar platforms.

I can do live, recurring, on demand, series of webinars etc. AND I can do individual one on one coaching meetings with my clients.

Cons: I can't think of anything to be honest! There was a learning curve, but there is with any software.

Overall: They are SO responsive. I can get customer support late at night!

The best Webinar Platform that I've Used

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Onboarding is easy. It has a great UI which makes it easy to create your first webinar.

Webinar attendees do not have to download anything!

Awesome features including all those usually expected as well as the ability to stream to Facebook Live and YouTube Live!

BigMarker is very responsive to user feedback and continually offers new features.

Awesome support

Cons: Issues occasionally come up but the BigMarker support team ROCKS and they always work to resolve the issue.

Overall: This is my go to webinar platform! It gets better and better each day.

Great Webinar Platform

Apr 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The best thing about BigMarker is that your customers/clients/viewers/etc don't have to download anything. They click the link, land on the web page, and they are ready to go!

Cons: I have run into issues using Safari, so I make sure that I let people know to use Chrome or Firefox. I don't know if it was a temporary issue as I haven't tried it again.

Overall: Overall I am very pleased with BigMarker, from a presenters standpoint as well as from a viewers standpoint. I have been on many BigMarker webinars and even attend a weekly live training. So far, everything has gone smooth!

Best platform and support

Apr 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Wide range from of eady to use webinar and online meeting options Very good support via online chat The team is constantly updating the platform. In past have used 4 other webinar platforms before Big Marker and it is the absolute BEST!

Cons: Could use better after hours support system especially for users outside North America. Big Marker team is based in Chicago

Overall: We use BM for live and automated webinars for sales prospects and to support our client base. Love that each host has our own dedicated meeting room in addition to our shared webinar account.

Simple, reliable, powerful, no-download webinar software!

Mar 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Having used a few other webinar apps before (primarily GoToWebinar and WebinarNinja), I am over the moon with how simple and reliable BigMarker is. It's got all the features I could ever want as a marketer, the developers are responsive, and my attendees always have a great experience. Oh, and they don't have to download anything to get in!

Cons: Because BigMarker is browser based, a handful of attendees have had issues trying to join via weird browsers and on their iPads, phones, etc.

Overall: Couldn't be happier!

BigMarker is a really great webinar platform

Apr 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's browser based and so there is nothing to download. There are so many options in the app that it's got literally every base covered. Evergreen webinars, Facebook / YouTube live integration, summits. You name it, it's here.

The rate of updates is really outstanding too.

Cons: Literally nothing. It's all good. Each aspect of the app has been well thought out and implemented well.

Overall: I'm trying to reach an audience of like minded people in the WordPress space so that I can help them learn more about the plugins and themes available.

I know it's cliché but... NO BRAINER

Apr 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The backend is simply easy. LIke in the past you had to study your Nokia first how everything worked, and then you got an iPhone that basically tells you what to do and leaves guesswork and headaches out of the equation.

With Big Marker, it's the same.

Cons: Is this field mandatory? OK fine.. Maybe, just maybe when you want to overdo your segmentation and have an incredible lot of small preferences (that don't impact your sales) you can run into limitations. (Just get it and focus on your webinar quality)

Overall: What impressed me the most AND what led me to get Big Marker is that the ease of use is equal to the stability of the platform.

Having checked out the other big boys, it was definately a NO-BRAINER. (also been on a lot of webinars and more often than not was there a bad connection, lost connection, ugly unclear email automations.. Do I need to go on?)

Yes this is a very positive review - and for a reason.

Get Big Marker.

Easy of use with awesome support

Apr 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: BigMarker is a powerful platform that makes setting up and running webinar easy.

I love their customer service, they are quick and useful. Constantly listening to their customers adding new updates

Cons: I would like to see more landing page templates with full width

Overall: I used to have a hard time selling my services over the phone or email. Now I can use MeetingSpace within BigMarker and make a 1 to 1 presentation with my clients and make the sale easily. It is not necessary to download or install software. This platform works with a web browser. .

Excellent Webinar experience

Apr 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Interactive, allows media upload and exchange of content is possible, easy to access

Cons: There are technical crashes once in a while which are unpredictable

Overall: Hi,

I, at Medvarsity have been using Bigmarker to organise teaching webinars to our enrolled students spanned across the world.Its an excellent communication tool.Best part is the interaction that is possible between the presenter and the attendee. My studnets are loving it and I can only recommend Bigmarker to anyone who is looking for the best possible webinar tool.

Thank you

Recommendations to other buyers: Kindly resolve the last minute crashes that happen

Fantastic Features and Amazing Customer Support

Mar 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: BigMarker is the first webinar platform I've purchased. I love that it's browser based. That in particular helps with my show rate. Youtube and Facebook live streaming are also features I couldn't live without.

However, the best part is customer support. Customer service is always the most important factor to me. I couldn't be any happier with their responsiveness, availability, and willingness to help troubleshoot.

Cons: The only issue I have had to this point was some lagging early on, but I reached out to support and they helped me troubleshoot the issue.

Overall: I have two different ventures. One is marketing consultant for business clients. The meeting room is fantastic for those client and pitch meetings.

I also have a course I promote and use BigMarker as my webinar platform for the webinar part of my funnel. It. It is easily one of the most valued services I use.

Bigmarker is really good

Apr 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Comprehensiveness of the features. Almost perfect already.

Cons: Some minor features waiting to be implemented

Capterra loader

Full-featured & keeps on improving

Nov 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The BigMarker team is incredibly responsive to customer needs and requests. They have a solid and attractive webinar platform to begin with, and they continue to push fast & hard on developing and launching new features and functionality.

Live webinars, replay/evergreen webinars, recordings, meeting rooms, email drip sequences/reminders, polls and CTAs... BigMarker's platform gives you all of this and more.

Cons: Big Marker doesn't use all the screen real estate productively. Many platforms don't either, but some will enable you to share your screen or visuals full-screen and then overlay your webcam feed as a bubble in the corner, for example. Not here. You're going to have wasted space whether you are the only presenter or have a few others with you.

This is not a deal-killer for most folks, but just something to keep in mind.

Capterra loader

High quality webinar platform

Apr 26, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: You get a lot of bang for your buck vs Zoom, Go to Webinar, etc. BigMarker doesn't require a download which is great for users who aren't as tech savvy or enterprise users who are locked down from being able to install desktop apps. Evergreen webinars are also a great feature.

Cons: I wish it had a desktop client for hosts rather than running everything in the web browser

Overall: BigMarker is a very high quality webinar platform with a ton of features.

The most complete webinar platform that I've used

Apr 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy payment portal which allows ticket selling for premium webinars. Customizable conference rooms and private channels for audiences. White label option. Extremely fast live videos with no latency.

Cons: Haven't really faced a con yet. There are cheaper webinar options out there but they're not going to be as good as BigMarker. You get what you pay for.

Overall: It's obviously great as an external communication channel for an existing funnel, but it's also great for internal communication and information sharing.

Fast and reliable streaming

May 26, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: No downloads video conference or webinar takes only minutes to set up with BigMarker. It has been amazingly reliable so far. It integrates seamlessly with email marketing tools and social media for automatic promotions and reminders.

The option for meeting rooms is awesome for virtual meetings with clients for sales and onboarding.

Cons: The app relies on Chrome browser functionality. This is sometimes a downside - not everyone has Chrome installed an/or updated.

Overall: Bigmarker has been a fantastic product for us for a year or so.

Vendor Response

by BigMarker on June 18, 2019

Thank you so much for your review, Mick. We greatly appreciate your feedback!

We did want to follow-up to clarify that BigMarker is actually compatible across all browsers, so it is not just limited to Chrome. Please email support@bigmarker.com if you'd like more information on this, we would be happy to help :)

Big Marker - Great Investment and super simple to use

Apr 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Ease of Use and onboarding - very easy to figure out.

- The features are ever-expanding. It has so much more than when I initially signed up.

- The support team reply quickly - so useful and helpful.

Cons: Well, at first, it didn't offer what some competitors had with regards to webinar styles and features (evergreen, series). But now, it's right there with the competition. It has everything I need in 1 place.

Superb Webinar Software

Feb 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent features

Great quality

Meeting rooms

Recording facility

Support

Cons: Can't let users pay subscriptions by PayPal in anything other than $

Overall: I have three channels, one for a PR company, one for a training company and one for our Software team. Great for webinars and meetings

A Fantastic Webinar Tool You Might Have Missed

Mar 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: 1) A good developer that constantly listening to the community & pushing out new updates.

2) Features rich including whiteboard, multi-languages plus a channel where you can use it to host your paid courses.

3) Responsive customer support.

Cons: 1) There are instances where the connection is breaking up during webinar.

Overall: This is a full stack webinar tool that doesn't need your audience to download any app. Give it a try!

Great Tool

Feb 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: - Easy to use

- Rich Functionality

- Beautiful

- Responsive support team

Cons: Hmmmm, difficult to think of one. But I may say we need more host licenses per account.

Overall: I use it to sell prospoects, support customers and golive with Facebook.

Best Available

Apr 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer does not have to download an software. Easy to use. Best customer service, responds quickly.

Cons: I have not found anything about the software at this time that I disliked.

Overall: I am able to have individualized meetings on a regular basis with clients and use live webinars for continual training. Since the client does not have to download any software it is simpler to schedule impromptu meetings and training with ease.

All-In-One Webinar Platform Should be This Easy

Apr 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most is the one feature I use often: the meetingspace, webinar series and all the integration it has with other apps. It makes it possible to do many things (even generating revenue) in a single platform.

Cons: The software requires you to be in a fast and steady internet connection. It makes it quite a challenge when you're in slow internet connection. The good part is, it will tell you when you're meeting the requirement or not. So you can get prepared in finding a better connection.

Overall: Bigmarker solves the problem of distributing webinars to wider audiences since it does Facebook live and Youtube Live broadcast. It also helps to deploy evergreen and automated webinar so I can save energy, time and money.

Everything I've ever wanted in a webinar platform

Mar 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: BigMarker is the perfect blend of "feature rich" and "easy to use". The UI on BigMarker is fantastic. Everything is very clean and streamlined. It is easy for even a novice webinar user to navigate.

Plus, the platform is just technically rock-solid. The streams are fast, with little lag. And everything just works. On that note, the support is fantastic and very quick to help out with whatever you need. I couldn't be happier.

Cons: The one thing I would improve upon is the call-to-action function, but I know they have already added more options to this than when I originally started using it, and are continuing to add more functionality all the time.

Very easy to use, reasonably priced in market.

Mar 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's affordable for the small business looking to start with Webinars. Simple and straightforward set up and great to use for invites.

Cons: The landing pages are hosted by them and cost per month to white label which is next to outrageous. Not needed but would be nice.

A webinar experience that's actually enjoyable

Dec 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I enjoy using BigMarke as a host and attendee because it's a consistently good experience without the hassle and downloads of the legacy software. It's a seriously innovative experience and genuinely joyful to use.

Cons: Because it's so far ahead of its time, some users have a hard time getting used to not having to download/constantly update software. It's more of a learning curve issue and nothing to do with BigMarker.

BigMarker Review

Mar 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the options and multiple webinar scanrios i can easily use BigMarker in

also the User Interface design is amazing

Cons: not all the frontend text is translatable

Overall: amazing, it opened us a whole new business activity direction

Great Webinar Platform

Jun 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its very easy to use with tons of functions and features.

Cons: The only small little con I think it might have is that since there are many features, there is small learning curve to properly use the software.

BigMarker is a must have tool!

Apr 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have tried lots of different webinar platforms and have found that BigMarker offers the best value in terms of price, reliability and features. I purchased it at a lifetime deal price which made the decision a no brainer. I love how I can automate webniars, make them evergreen, and even stream via FB live. Best thing Ive bought in a long time.

Cons: As the platform is still growing and expanding, some features are still rolling out and have a few bugs. Support has been great at resolving issues and giving updates though!

Capterra loader

Great Potential

Nov 10, 2017
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I liked the overall look and feel of the platform. It was easy to customize the webinar room, customize the emails, and for attendees to register. I liked that it integrated with Infusionsoft and our presenters had an easy time accessing the webinar.

Cons: We had over 300 people signed up for the webinar, so when we weren't able to enter our webinar it was a panic. Thankfully the BigMarker support team was able to manually open the webinar for us, but that was a huge glitch. Additionally, we had several comments coming in throughout the hour noting that the audio quality was horrible.

Finally, anyone who registered for the webinar (even if they did not attend), were receiving emails throughout the webinar due to someone who called in and was commenting on the webinar landing page. Users were not happy that their inbox was being flooded over 25 times throughout the hour. BigMarker responded to this saying they've never seen this happen before.

Makes webinars possible without requiring a download

Mar 19, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: BigMarker is a great tool for hosting meetings between our two offices. You can enter the meeting room early to ensure all of your documents are ready to go. You can even do a practice-run of the web conference to weed out any glitches.

Cons: The program integrates with Outlook for invites. This is a great feature, but since our office uses Gmail rather than Outlook, we are unable to utilize it.

Overall: Easy-to-use product that makes it painless to host productive meetings online. We save a lot of wasted time emailing documents back and forth while we Skype.