--- title: "BigMarker Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is BigMarker the right Virtual Event solution for you? Explore 379 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/167140/BigMarker/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-03" --- BigMarker 4.8 (377) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 3rd, 2026 # Reviews of BigMarker Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews AS Abby S Marketing ManagerComputer Software, 201 - 500 employeesUsed the software for: More than 2 years. “It integrates well with key tools we already use such as Slack, HubSpot and Google, which was an essential item for our chosen tool and makes day-to-day work much easier.“ May 28, 2026 AS Abby S Marketing ManagerComputer Software, 201 - 500 employeesUsed the software for: More than 2 years. “It’s not a deal-breaker, but it can be frustrating when you’re trying to manage things smoothly in real time and things are freezing.“ May 28, 2026 AS Abby S Marketing ManagerComputer Software, 201 - 500 employeesUsed the software for: More than 2 years. “I spent a lot of time researching different webinar and event tools before choosing it and it stood out straight away.“ May 28, 2026 Lu Wee T Principal ConsultantMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “Connection can be slow and unstable where I am streaming from.“ March 17, 2023 SW Supanit W Senior ProfessorHigher Education, 501 - 1,000 employeesUsed the software for: 1-2 years. “BigMarker offers me an opportunity to pre-load the slides and video and with ease, I can conduct live or evergreen webinars.“ July 16, 2025 AR Allana R CEOIndividual & Family Services, 2 - 10 employeesUsed the software for: 1-2 years. “For one- you aren't furnished with a custom domain, meaning if you're using this for marketing purposes- you can't instal or use your Facebook pixel effectively.“ June 7, 2022 AS Abby S Marketing ManagerComputer Software, 201 - 500 employeesUsed the software for: More than 2 years. “The interface is modern, clean and very user-friendly.“ May 28, 2026 Ivan C Ceo Computer Software, Self-employedUsed the software for: More than 2 years. “Some of the people did have some issues accessing the platform“ August 23, 2023 ## Showing most helpful reviews Showing 1-25 of 377 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Marketing Manager Used the software for: 3-5 years ### "A clean, modern platform for virtual events" June 1, 2026 5.0 Pros I love using BigMarker! I spent a lot of time researching different webinar and event tools before choosing it and it stood out straight away. It integrates well with key tools we already use such as Slack, HubSpot and Google, which was an essential item for our chosen tool and makes day-to-day work much easier. The interface is modern, clean and very user-friendly. It’s very easy to navigate, so both our team and our audience can use it without any issues or hardship. Everything feels clear and well-designed which makes a big difference when running events and makes them more seamless and professional. What I also like is that it goes beyond just webinars. BigMarker is a full digital event experience software with strong event management features built in. As someone who delivers many webinars, physical events and hybrid customer days, this is fantastic. We haven't used support much but when we have, their customer support has been excellent – responsive, helpful and easy to work with. Overall, it’s a reliable, easy-to-use platform that delivers a great experience for both me as an organiser and for our attendees. Cons The main downside for us has been the cost. Pricing has increased over time, making it harder to justify value for money to senior leaders in our annual budget review when other tools are cheaper, especially as you scale usage across a team and more people want to use the tool. We also noticed that it can sometimes slow down the internet connection of the organisers and hosts while running events, particularly during longer sessions. It’s not a deal-breaker, but it can be frustrating when you’re trying to manage things smoothly in real time and things are freezing. Review Source Dr. Virginia R. Founder & CEO Used the software for: 3-5 years ### "Best in Class for Meetings, Webinars & Live Events" July 8, 2021 5.0 Big Marker is an excellent company who provides enterprise level services to small and large businesses. The company is located in Chicago, IL and their customer services is excellent. Our experience with Big Marker has been excellent and we plan to expand our use of the platform with some of the new programs we have under-way. I am always shocked at the difference between Big Marker's level of excellence and reliability compared to other platforms that grew rapidly during 2020. There really is no comparison and Big Marker is head and shoulders above all of the competition. Pros Big Marker is designed for companies who want a reliable, consistent, secure platform to host individual and group meetings, small and large webinars, ever-green events, and live events. I've used many systems and Big Marker outperforms all of them by far. I especially appreciate the way they host recordings to make access easy, yet secure for those with approved access. You can offer memberships and monitize your offers very easily. The system is easy to administer without a need for extensive training. Big Marker is more secure than most other meeting and webinar platforms, which is very important for those of us needing a high level of confidentiality and security. Overall, I would recommend Big Marker to anyone serious about offering professional meetings and events. Cons Everything is straight-forward and easy to use. I really have nothing negative to say about Big Marker. It's been a reliable system for us. Review Source Lana R. CEO Used the software for: 1-3 years ### "All bark, no bite" June 8, 2022 2.0 Trying to get this software to function as needed to be a proper marketing tool is like trying to shove an oval peg into a round hole. It's like 80% of the way there, but that 20% is critical and customer service is downright snotty to you, as though your desire for the features promised to function makes you difficult. The feature requests list is a joke- there are hundreds upon thousands of requests in there for the same 20 features, worded slightly differently- many of which are years old with absolutely zero acknowledgement from the BM team. Save yourself the headache. Pros It appears to have all the features one would need to host life, evergreen, or hybrid events. Cons The features that are missing are critical. For one- you aren't furnished with a custom domain, meaning if you're using this for marketing purposes- you can't instal or use your Facebook pixel effectively. This is a deal breaker. The registration widgets are only compatible with their built-in, ugly AF landing pages. If you opt to use your own landing pages, it won't automatically redirect. This makes the registration process clunky and unintuitive for participants. Also, because it doesn't automatically redirect- your Meta pixel won't fire! The registration landing pages are ugly, require extensive CSS customization, and are useless because again- no ability to register the domain with your advertising account. Participants are prompted to touch the screen to start hearing the audio, but most miss this notice- it leaves a poor taste in their mouth when something doesn't work immediately and intuitively. There's zero security built-in, which means once a bot gets a hold of your URL you're flooded with bogus registrations- and if you use your own security it bypasses the block list. The analytics are NIGHTMARE with no ability to filter by date- which makes collecting KPIs a tedious manual task. Review Source VR Verified Reviewer Senior Associate Used the software for: Less than 1 year ### "BigMarker cuts your webinar setup in half!" July 23, 2025 4.0 Pros BigMarker has cut the amount of work setting up webinars in half for our team. It's easy to navigate, reliable in streaming, and customer support has been great! Cons There are a few limitations in the webinar studio room in terms of the speakers being able to see the audience view, but hopefully they will be placed on BigMarker's implementation pipeline. Review Source Michael C. Agency Owner Used the software for: 3-5 years ### "BigMarker is versatile for live, automated and evergreen webinars" March 9, 2023 5.0 BigMarker allows us to scale our lead generation webinars and the delivery of training programs that our customers purchase. For us, BigMarker pays for itself over and again each week. Pros BigMarker is versatile--allowing you to do your choice of live, automated or blended webinars--it's easy to use, beautifully designed and totally reliable. It's a pleasure to use for us and for our attendees. Cons The only difficult thing about using BigMarker initially is getting your head around how many different types of events you can set up, in terms of Live, Automated, Evergreen, On Demand, Summit/Series etc., and what the differences are between each of them. Review Source Planning T. Founder & Manager Used the software for: 3-5 years ### "BigMarker - Goto solution for webinar & online events and conferencing" March 20, 2023 5.0 Overall experience has been very good and positive. The support from the bigmarker team was exceptional. Pros Big Marker is easy and quick to setup and use. Supports a wide range of features which include simple webinars to more complex online events. Has inbuilt user registration and payment collection options which makesit a powerful and complete solution to your various online streaming and conferencing needs. Cons Pricing can be made more competitive and whitelabelling can be inlcuded in the existing plans at an extra charge. Review Source R Reviewer Director Used the software for: 3-5 years ### "BigMarker is a Value Packed Webinar Software that Has Outstanding Potential" March 17, 2022 5.0 I was introduced to BigMarker through a Facebook group that was lucky enough to be able to talk about the software and company with its owner and developer. That early introduction and subsequent training sessions and contact with the team have given me a high opinion of not only the platform but the people behind the platform. I'm looking forward to using BigMarker more in the future as it has so much potential. Pros BigMarker is well-designed and intuitive; making it simple and pleasurable to use. I love the potential of the product. Not only can you have one-off webinars or use the platform for simple video conferencing rooms but you can also create channels and series of multiple webinars; giving the potential of multiple revenue streams. With the automated features it also means that after initial set up there is very little ongoing maintenance saving time and effort. Cons I really can't think of anything that was difficult about BigMarker. When I set up my first room for video calls I do remember being a little unsure of how it would all work but that was down to me not having used video calls previously rather than any problem with the software. If I'm being really picky I think it might be nice to have a native Google Calendar integration rather than having to use Zapier, but as new features seem to be added every few days I wouldn't be surprised if it gets added while I'm writing this review!! Review Source Solesky M. wellbeing facilitator Used the software for: 3-5 years ### "Bigmarker is the webinar platform with super powers!" March 15, 2022 5.0 I love the fact that, from a single platform, I could host a virtual conference, hybrid events, summit or convention in their brand-new streaming studio and after the conference is over, I could embed the interactive player on my site. That is what I call a platform with superpowers. BigMarker is the simplest and most affordable way to create an online event. I recommend it highly. Pros I run a business where I offer coaching and training sessions for students in Latin America. But I have a lot of trouble keeping my students engaged while using Zoom. 3 years ago, I found Bigmarker and decided to give it a try. And when I noticed that Bigmarker provides me with everything I need to design, build, and execute an impactful, engaging virtual conference, I said to myself, this is what I was looking for, and ever since I kept using Bigmarker. What I really love about this platform is that the owners are listening to us and are adding new marketing features and rapidly integrating dozens and dozens of new integrations. And on top of that BigMarker is the simplest and most affordable way to create an online event (hybrid or live). Cons In the beginning, I was overwhelmed by all the learning curbs. Trust me, this is because they have tons of features and options. I contacted support, and they guided me on every step. After a while, I got the hang of it. You need to spend time learning your way. Inside the platform, but it was worth it. Review Source John S. Founder Used the software for: 3-5 years ### "The best product for live and on-demand webinars!" September 1, 2021 5.0 I can't say enough positive things about the product. We tried various other products and by far Big Marker's experience for speakers and users exceeds them all. Pros The attendee interface gets rave reviews from our students. They can see each other's comments and questions in real-time. The Q&A tab has an 'up vote' feature, which allows the speaker to understand how many attendees have the same question. The analytics provided at the end of the webinar allow us to gain insight into the students and also provide necessary details for reporting continuing education to 3rd parties. Cons When recoding the webinars, there is no 'pause' feature. Review Source R Reviewer Coach for CFO's and Business Controllers Used the software for: 1-3 years ### "Reliable webinar software with rich functionality" July 27, 2022 5.0 I use BigMarker mainly for interactive webinars and masterclasses. It helps with lead generation and strengthening relations with prospects and clients. Pros It is a reliable product. Functionality is added regulary. Offers several tools for engagement during a webinar. Cons First time setup did take quite some time because of the extended functionality. This is however a one time action. For new webinars it is easy to copy the settings of a previous one. Review Source RF Robin F. Founder Used the software for: 3-5 years ### "The best online meeting and webinar platform out there" January 13, 2022 5.0 Overall we have a great experience using bigmarker and use it for all our digital meetings as well as for webinars. It is a great, feature rich platform and the team never disapoints and keeps on improving at great speed. So over time bigmarker is getting better and better and we enjoy using it more and more. Pros Bigmarker is great. Most I like that it is completely customizable. The settings for a webinar are amazing. Everything can be as you want it to be. Also the feature richness of Bigmarker is a huge advantage. No extra tools for polls, questionaires, evergreen webinars, whiteboard, digital meeting rooms, etc. Especially the ability to send an offer pop up or slide in to your viewers is genius. Even more so for a prerecorded webinar. It can be basically your 24/7 live sales webinar and at the end they get directly an offer presented. This really increases conversions for us. Cons Sometimes it lags a bit and it is not as fluent as zoom. I just sometimes wish it would be as smooth as zoom, which it is not. Also it has a learning curve. The advantage of having everything as you like also means you need to take the time to set up everything and learn once how bigmarker works. But once you did this and created some templates, it makes it quite easy. If you want something fast, where you do not need to know what you are actually working with, bigmarker is not for you. Review Source Ann S. CEO Used the software for: Less than 1 year ### "Webinar software that revolutionised our business " January 18, 2021 5.0 loved it, have recommended it on a regular basis. I have had one technical issue/bug in 10 months with sending an email and UK based support fixed that within 2 hours Pros There are lots of free software for virtual meetings, but when lockdown first hit, we wanted to run a webinar everyweek (for 50-100 people) and also use the same software for 1-day training courses and our annual conference. I did a lot of research on YouTube reviews about alternative solutions. At that time (March 2020) I had not heard about BigMarker, however it had great reviews. We started with a demo, the the cheapest package up to 100 registered users and 4 hour long webinars. Immediately we loved the ease of use, and huge range of options to create and run the webinars, especially the ability to see your preloaded slides and the audience chat at the same time. Once we built ip the number of attendees and started using it for training we upgraded to the next package. The best part of the software is all the marketing features, with simple invite emails and automated reminders. Because we were advertising the webinars elsewhere we quickly grew our list and the Big Marker weekly email became our best recruitment tool. We also extensively used the polls and offers, and have used that to drive signup of our training academy and for lead generation. The downloadable data files have also proved very useful and I am currently writing a blog on the anicca.co uk site about what we have learned. There are some automation features that we have not used yet, and it can also integrate with a lot of other products. Cons The only annoying issue is that I have to upload lists from individual webinars back up to the top level, before sending a new invite. We get about 20- 40 registrations from new users each week, so it would be helpful that these were automatically added to a list. Similarly I would like to see a consolidated list of users and what they registered and attended. I had to manually combine data from 40 spreadsheets to get the overall picture. Review Source Verified Reviewer CEO Used the software for: 1-3 years ### "BigMarker is a critical part of my growing business" February 17, 2022 5.0 I've used BigMarker for a few years. I've been happy with the platform for my coaching programs and I still use it. Pros I like that we can set up all the pre-event and post-event follow up and there is a lot of automation that will make sure the attendees have a good experience. We also use the recording space Cons the green screen / background camera can sometimes be glitchy but we made a work around for the green screen issue Review Source Joshua S. Entrepreneur Used the software for: 3-5 years ### "When Zoom failed, Bigmarker really helped us and we never looked back." August 24, 2021 5.0 Using it for over 2 years we really love the product, also the updates they do on it. Support is great and we really enjoy using it (even our interns). Pros BigMarker is easy to use, even for me who was really struggling with Zoom. We started BigMarker when Zoom failed on us. We needed a conference the same day and we had everything up and running within 2 hours. I really love the ease of use. Cons If you want to use this system as a total, do-it-all platform there is a bit of a learning curve. Review Source Frank S. freelance entrepreneur Used the software for: 3-5 years ### "Incredible product and constantly updated" March 1, 2022 5.0 I wanted to make an online course but didn't know where to start. With Bigmarker, I was able to create a professional online course with amazing webinars in a matter of minutes. I didn't have to hire anyone or learn any complicated software. It was so easy and affordable, I was able to create a second course in just a couple of days! Pros This tool is one of the most advanced and well-designed tools for creating webinars that I've ever come across. The platform itself is easy to use and you can create amazing Webinar without any previous video experience. The best part is that Bigmarker is constantly updating and evolving their tools to help you create even better webinars. I really love the way it makes my webinars look professional, and I love that it has a focus on the users and on improving the webinar experience. Cons Bigmarker has an intuitive interface, but when you start you can get lost, as it has many functions, and many features that take some time to get used to, but when you get familiar it is very easy to create webinars, it has options to create templates, which facilitates the work. Review Source Taylor B. Executive Director Used the software for: 1-3 years ### "Flexible, browser-based, mobile friendly webinar and virtual summit platform!" August 13, 2021 5.0 Pros Bigmarker's browser-based, mobile-friendly approach made it super easy for my virtual event's participants to join from all over the world, even enabling chat with the speaker via SMS when the speaker's weren't able to bet at a computer while their talks were streaming. Cons Some of our recordings were occasionally a little choppy, or slightly out of sync. I've observed that this has improved since our last summit. Review Source R Reviewer Senior Professor Used the software for: 1-3 years ### "Exactly fits my needs in e‑learning" July 17, 2025 5.0 Pros BigMarker offers me an opportunity to pre-load the slides and video and with ease, I can conduct live or evergreen webinars. With the help of the Q&A, polls and face-to-face invite tools, each session seems interactive and professional. Cons I detected minor audio desynchronization issues after a prolonged period of use, and switching between various host webcams in certain cases clears layouts unsolicitedly. Review Source Hector P. Digital Marketer - Estrategia digital Used the software for: 3-5 years ### "Simplifying the process into a smooth, no stress experience for attendees." August 12, 2021 5.0 We have been using BigMarker since the closure of in-person events due to a possible outbreak of COVID, and it has been a reliable and effective solution to provide quality service to our online live event participants in just about any browser-enabled environment. Pros Bigmarker is a virtual event platform that allows you to create a detailed agenda, organize the event, send out invites and share documents all in one place. This service has pretty much everything that we need for our events and it offers a ton of cool features that help us get the job done. The thing I like the most is how the service itself is so easy to use, but at the same time it offers a ton of features that we can take advantage of to make our virtual events more fun. Cons The lack of a desktop app or software like Zoom, Teams, or Bluejeans because this is browser-only solution Review Source Verified Reviewer Founder Used the software for: 3-5 years ### "Stand out with confidence" August 22, 2022 5.0 Bigmarker is a great, powerful, feature-rich tool that is a must for a professional online presence. I'm happy to be using it and will recommend it to others with no hesitation. Pros There are different types of webinars, including on-demand, evergreen, series, live, automated and 24-7. The options are awesome for creating different types of events for different needs and great for repurposing events to keep engaging audiences. Cons Because Bigmarker is so powerful, it can be a bit overwhelming and has a bit of a learning curve. It would be good to have an "easier" mode. Maybe turn on a "basic" mode with the basic features required for people to just quickly dive in to start a webinar and to fine-tune features if required by switching back to an advanced mode. It would be nice to have more popup info tips that show when you hover over a feature. This would be helpful just when selecting which type of webinar to run, instead of needing to click into each to read the longer description. Would also be good to have a "save" button when creating a webinar. For example for on-demand webinars, one can return later to upload video. Have a quick recording mode to record the camera/screen/slide for creating on-demand webinars. Review Source John G. Managing Partner Used the software for: 3-5 years ### "Bigmarker makes a Big impression." October 26, 2021 5.0 Big Marker has been a welcome addition to our toolset and we have grown with it over the past 2 years. Pros Ease of use and support and of course excellent performance. Cons Not any that I can think of. It has a lot of useful options that take a little bit of learning to see all the potential you have at your disposal with Bigmarker. Review Source David B. Founder Used the software for: 3-5 years ### "BigMarker is great for online events and membership sites" October 4, 2021 5.0 BigMarker is great for runningonline events, webinars, and membership subcriptions. It has great integrations, landing pages, automations, and handles all aspects. Pros BigMarker is both an all in one system that lets you run online events, webinars, and membership subcriptions and a great add on to other systems through integration. Cons It is not as well known or used as much as Zoom. Review Source Ben C. Head of Acquisition Used the software for: Less than 1 year ### "The piece of software you need in your business stack" October 18, 2022 5.0 Made creating webinars really easy and the automation helps massively with lead flow Pros Absolutely incredible bit of kit that allows you to deliver high quality webinars to large audiences Cons Learning curve can be quite high but great support Review Source R Reviewer Web Host Used the software for: 1-3 years ### "Event Based Webinars" June 10, 2021 5.0 As a webinar host this platform gives me the flexibility to focus on my presenters and make them look good@ Pros Big Marker is great for events that require multiple roles of users, seamless audience experience and a need for high impact. The software provides the host with the control needed to ensure the event goes smoothly. The registration process, landing pages and post webinar reports are invaluable. This is not videoconferencing software. It's so much more. Ideal for small organizations wanting a professional look with the price. Cons There are so many options that sometimes you miss a good feature! Review Source Rajesh V. ceo Used the software for: 3-5 years ### "Reliable Webinar, Events and Meeting app" March 27, 2023 5.0 Have many evergreen webinars running flawlessly, so very good Pros It is a all in one , in one app we have Webinar's, Streaming, Events and meetings. It has the most functions on any other app I have used and one of the most reliable. The Evergreen webinars are one of the best ways to get leads automatically.Also the updates keep coming Cons none actually , but if I were to be picky , the huge amount of features take a bit of time to be utilised to their full potential - though they have good support and help articlies. Review Source Ankit S. Global Media and Research Executive Used the software for: 1-3 years ### "The Best All-In-One Webinar Platform" December 2, 2022 5.0 Its one of those online software that you use and feel great about the UI and user experience. Easy to use, easy to manage everything. Pros Great innovative team, awesome UI, easy to navigate. It helps users not worry about the tech and focus on the content and business side of things. Cons Big Marker has so many features, sometimes it can get overwhelming. Moreover, we might not understand how to use the platform optimally. Having a bootcamp for launching webinars and also creating in-depth content on different types of webinars for different types of business would help users a lot. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.