# Elixir Cloud Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Elixir Cloud Software - reviews, pricing plans, popular comparisons to other Workflow Management products and more.

Source: https://www.capterra.com/p/167144/Tango/reviews

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# 

 Elixir Cloud Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Elixir Cloud

## What is Elixir Cloud?

Elixir Cloud, the end-to-end CCM platform, lets you build deeper connections with customers, members, and policyholders with personalized communications tailored to their preferred channels — all at enterprise scale. Powerful features and sensible integrations simplify the entire CCM lifecycle, from data and design through collaboration and delivery.

## What is Elixir Cloud used for?

[Content Management](https://www.capterra.com/content-management-software/)[Document Generation](https://www.capterra.com/document-generation-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Elixir Cloud alternatives

[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.6 (6,026)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (1,780)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (23)](https://www.capterra.com/p/153146/Unily/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

API

Application programming interface that allows for integration with other systems/databases

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Batch Communications

Send messages, notifications, or documents to an entire customer base at the same time

Elixir Cloud 46 features

Define levels of authorization for access to specific files or systems

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

A record of all activities within the system, including user access, changes made, etc.

Send messages, notifications, or documents to an entire customer base at the same time

Software's ability to perform similar action on multiple similar files simultaneously

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Capability of a software or system to make decisions and perform actions based on specified conditions

Configure existing workflows to meet your organization's needs

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Automated or logic-based workflows that assist in the creation of electronic documents

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Public or private sharing of digital files such as documents, audio/video, images, and more

Store, manage and track all forms in a centralized location

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Two-way actions and communication between multiple users in real time

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Create content in various formats, such as print, PDF, HTML and more

Generate personalized communications upon request to meet customer needs

Adjust communications based on previous interactions or personal preferences

Streamlining repetitive tasks and activities through automated and predefined workflows

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Edit text as needed

Set up connections to third-party platforms to improve business processes

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (4)

4.3

Based on 4 reviews

## Pricing

Value for money

4.7 (3)

### Starting price

Free trial  
not available

Value for money

4.7 (3)

4.7

Based on 3 reviews

## Integrations

[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[

SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/)[

Alfresco Digital Business Platform](https://www.capterra.com/p/52548/Alfresco-One/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (4)

4.3

Based on 4 reviews

## User reviews

Overall rating

4.3

Based on 4 reviews

Filter by rating

5(1)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DK

dawn k.

Senior Business Process Analyst

Hospital & Health Care

### "Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 9, 2020

It's great because you can test updates as you do them which is very beneficial to our team.

Pros

How we code is much more convenient and having ways to test output right when you do an update is a huge success.

Cons

My biggest complaint is some features don't work all of the time and it crashes which loses all my work. The save feature doesn't work also.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Kathleen B.

Project Analyst

Health, Wellness and Fitness

### "Great automation for large projects with a great deal of detail."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 9, 2020

This program allows us to customize our member materials and complete projects on time.

Pros

The capability of the program to manage multiple large projects that require significate detail.

Cons

I am not the programmer that works with the software directly, but I provide the information needed for the project and work with the results to meet our member needs and expectations.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

Leonardo M.

IT Business Analyst

Cosmetics

### "Tango + is our new Elixir version"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 2, 2020

in general, it is a tool with benefits that compete against its previous version, my rating is good, you just have to consider in budgets that the load of hours to carry out changes is limited, and it is in process for 2 resources to take the training course to Take control of the changes, Tango + is an intuitive tool to modify the format of the Billing, and more documents can be created with a room in PDF format, it only remains to elevate the self-service mode not for the IT team but for the users of business that they control the images and the dynamic way of uploading or downloading information.

Pros

The software has the potential to be able to upload images in the PDF of the assortment list in Avon Mexico, competing with its previous version in Elixir we are still migrating the services that Elixir manages in the creation of Reinvoice and the COD for the representatives in Avon, Another potential is that in theory the Avon Mexico team should be able to take care of the changes in Tango Development and production.

Cons

At the moment we have not loaded the use of dynamic images because the project was stopped by an AFP issue with the printing of the assortment lists, and recently the tests are being released after a year of adjustments, this impacts because is printing at low speed, it is estimated that we are in the final phase of testing with the AFP, and the printing teams.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TK

Tracy K.

Marketing Manager

Insurance

### "It gets the job done."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 1, 2020

This will be our 2nd year using Tango+ to develop our documents. I am more comfortable in the tool but there are so many nuances of which I do not have a firm grasp. For the most part, it's easy to use once you understand how it all works.

Pros

Tango+ is definitely easier to use than our previous document development software. Working in Word makes it much easier to make simple changes.

Cons

There have been times where something is "fixed" but then it breaks again. And it seems that the fix is something that is done on the back-end so I'm unable to fix it myself.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)