--- title: "Allego Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Allego Software - reviews, pricing plans, popular comparisons to other Sales Enablement products and more." source_url: "https://www.capterra.com/p/167160/Allego/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # Allego Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Allego ## What is Allego? Allego’s sales enablement platform elevates performance for sales and other teams by combining learning, content, and collaboration into one app, designed for the flow of work. With Allego, teams onboard faster, confidently deliver the right messaging and collateral, rapidly adopt content and best practices, coach and practice more frequently, and collaborate more effectively with peers and the home office. ## What is Allego used for? [Sales Enablement](https://www.capterra.com/sales-enablement-software/)[Sales Coaching](https://www.capterra.com/sales-coaching-software/)[Sales Content Management](https://www.capterra.com/sales-content-management-software/) Top alternative Featured Overall rating Based on 38 user reviews Reviews sentiment Positive 89% Neutral 11% Negative 0% Starting price $1 Per Feature, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Allego?[Manage this product listing](https://www.g2.com/products/allego/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Allego 4.5 (35) VS. [4.5 (562)](https://www.capterra.com/p/157977/Salesloft/reviews/) Starting Price $1 Per Feature, One Time Starting Price $0.01 per user, per month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (35) Ease Of Use 4.5 (306) Value For Money 4.6 (28) Value For Money 4.4 (208) Customer Service 4.8 (34) Customer Service 4.4 (231) ## Allego alternatives Highest Rated [4.7 (468)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (19,024)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.4 (69)](https://www.capterra.com/p/152887/Showpad/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.3 (7,010)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## FAQs about Allego Overview ### Which roles and teams benefit most from Allego? Allego is most used by sales leaders, business enablement teams, and sales engineers who support onboarding, coaching, product training, and consistent customer conversations. Marketing teams use it to share campaign knowledge and messaging, while customer service leaders and field consultants rely on it to reinforce service standards and access learning materials. Answer based on 11 reviews Overview ### What company size and specific industries is Allego built for? Allego is designed for enterprise and mid-market companies in high tech, financial services, life sciences, pharma, medical devices, and manufacturing. It is aimed at organizations in these sectors that need a sales enablement and training platform suited to larger teams and structured business environments. Features and Usability ### What are the key features of Allego? Allego offers AI Buyer Persona Simulation, AI Copilot, and AI Roleplay Scoring & Rubrics for sales practice and coaching. It also includes conversation intelligence with call analysis, transcription, and speech analysis, plus learning features such as course builder, microlearning, certifications, playbooks, and reporting dashboards. Integrations ### Which third-party tools and platforms does Allego integrate with? Allego connects natively to over 70 integrations across sales, communication, and content platforms, including 3CX, ADP Document Cloud, Aircall, Cisco Webex Support, Confluence, Google Drive & Docs for Confluence, Gmail Email Backup Software, Google Meet, and Adobe Experience Manager. Getting Started and Support ### What training and onboarding options does Allego offer? Allego provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide on-demand walkthroughs for learning product features and setup steps. Getting Started and Support ### What customer support options does Allego offer? Allego provides email/help desk, FAQ/forum, knowledge base, and phone support. These channels give users several ways to find answers or contact support, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 8,243 Sales Enablement reviews According to Capterra reviewers, these are the onboarding features buyers prioritize most when evaluating a solution: - **Payroll Management** (**63%** of reviewers rated this feature as critical) - **Employee Management** (**49%**) - **Employee Database** (**50%**) Allego focuses on other capabilities that reviewers also rate as important, including **Mobile Access** (**50%**) and **Task Management** (**49%**). Together, these features give teams flexible access to onboarding activities from anywhere and help them keep assignments organized and on schedule, helping businesses improve follow-through and support a more consistent onboarding experience. Call Recording 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Learning Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Organize and track educational activities Assignment Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Assign issues and tasks based on availability or required skills Commenting/Notes 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Leave comments and notes on documents for others to view Compliance Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Content Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Allego 237 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Account-Based Engagement: Tracks the level of engagement for a specific account based on the presented content. - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Adaptive Learning: Intuitive interface and user-friendly design which seamlessly integrate with existing workflows - Advanced Search: Able to easily search, locate, and retrieve relevant content. - AI and Automation: Uses AI for predictive insights, recommendations for content, or automating workflows for onboarding and learning assignments - AI Buyer Persona Simulation: Conversational AI simulating two-way sales interactions with AI-generated buyer personas - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Roleplay Scoring & Rubrics: Automated evaluation and scoring of roleplay submissions (rubrics, criteria, performance indicators) - AI Text Summarization: Condenses long documents or text into a brief summary. - AI Text-to-Speech: Simulates human-like speech from text inputs. - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts: Provides real-time alerts and sends notifications to users in-app or through email, text message or otherwise. - Alerts and Notifications: Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - API / Integrations: Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications. - Appointment Scheduling: Schedule appointments via a calendar - Assessment Management: Creation, administration, and evaluation of assessments or tests - Assessments: Includes assessments to gauge the performance of individual students on learning activities. - Assignment Management: Assign issues and tasks based on availability or required skills - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Audio File Management: Supports audio files - Audio/Video Recording: Record audio and/or video - Automated AI Coaching Feedback: Automated AI-generated feedback and coaching insights (performance summaries, recommendations) - Automatic Transcription: Use AI to convert voice into text automatically - Autonomous Task Execution: Completes tasks independently without constant human intervention - Badges: Assigns achievement badges to high-performing employees based on pre-determined standards. - Behavior Monitoring: Constantly monitors acivity related to user behavior and compares activity to benchmarked patterns and fraud indicators. - Benchmarking: Compare key metrics for the business against prominent players in the industry - Browser Extension: Product offers a browser extension that validates or enriches lead information within the user’s browser. - Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Call Analysis: Analyzes or facilitates the analysis of recorded and stored sales calls for insight - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Performance Tracking: Provides broad analytics concerning email campaign performance. - Certifications: Allows users to manage certifications to comply with regulations and standards - Chat: Create audience-based chat rooms to share news within their teams, and employees can create private chat rooms as well. Replicates the user experience of employee's favorite apps (e.g. WhatsApp, Messenger, Slack etc.). - Chat/Messaging: Communicate using direct chat or messages within the system - Coaching: Assign coaches to new employees based on role and experience. - Coaching Card: Allows managers to utilize and snapshot scorecards to coach new hires and assign action items. - Coaching Materials: Offers content and training for new hires within the tool. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Competition: Motivates employees by creating time-sensitive competititons that drive performance. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Creation: The ability to create unique content - Content Delivery: Distributing content through various platforms or channels - Content Import: Ability to import sales and marketing collateral built outside of the solution - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Content Sharing: Digitally share pre-made materials and self-created content with others - Content Utilization: Tracks how frequently a particular piece of content is being used and monitors its effectiveness. - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - Conversational AI: Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses - Course Builder: Allows users to create sales training courses - CPQ: Provides users with configure, price and quote capabilties. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - CRM Integration: Integration with third-party CRM systems - Cross-Functional Alignment: Provides the tools and resources for alignment of all revenue-generating teams to engage customers in a consistent and personalized way - Cross-system Integration: Works across multiple software systems or databases - Custom Reports: Enables users to create tailored reports on student performance and grading analytics for actionable insights. - Customer Scoring: Leverages technology to rate or "read" recordings to determine the impact of sales calls - Customizable AI Personas: Ability to choose voice and personality traits of different buyer persona simulations - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customized Learning Paths: Allows managers to create custom learning paths based on role, or experience - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Decision Making: Makes informed choices based on available data and objectives - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation: Witness statements, confessions, time cards, video footage, and other investigation materials are stored in secure designated data warehouses for safe keeping throughout the investigaiton process. - E-signature: Offers e-signature functionality in-product, whether through integration or native capability. - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Employee Coaching Tools: Conduct & deliver coaching sessions to improve employee performance or facilitate development - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance - Employee Reward Programs: Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs - Employee Structure: Organizes team members by roles, activities and objectives and weighs tasks by importance. - End-to-End Customer Journey Insights: Delivers a holistic view of interaction data and behavioral patterns across the entire customer journey to improve the buying experience and drive revenue growth - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Feedback: Provides thorough, actionable feedback regarding security vulnerabilities, or allows collaborators to do the same. - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File support: Supports various file types including video - For Contact Centers: Designed for contact centers. - For Sales Teams/Organizations: Caters to sales teams - Forecasting: Form predictions based on past and present data/trends - Gamification: Games or game-like elements to track progress and reward accomplishments - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Goal Management: Allows employees to set and manage work or career related goals - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Hyper-Realistic Voice Simulation: Natural, hyper-realistic dialogue with low latency - Incentive Management: Manages incentive programs such as profit sharing, stock awards, and individual bonus plans - Instructor-Led Training: Enables for design of classes that are led by an instructor. - Integration: Integrate with a variety of data sources, such as guest wifi, customer data platforms, visitor counters, POS systems, and third-party data sources. - Intent Recognition: Helps understand a user's intentions/actions - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Messaging Systems Integration: Provides features to integrate with internal messaging systems. - Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow - Keyword Filtering: Monitor and collect information from social media based on specific keywords - Knowledge Base: Information repository that provides a means for information to be collected, organized, shared, searched and utilized. Allows customers to get answers to common questions. - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Leaderboard: Projects team sales performance publicly to reward and motivate employees. - Leaderboards: Boards that use custom metrics to show how leading performers compare to other individuals/teams - Learning Management: Organize and track educational activities - Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes - Live Chat: Ability to chat online in real time - Low-Latency Conversations: Provides a natural, hyper-realistic back-and-forth dialogue with industry-leading low latency - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Manager Portals: Allows managers to see progress of team members. - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Methodology Alignment: Ability to be trainable on specific sales frameworks such as MEDDIC, Challenger, or proprietary company playbooks - Microlearning: Distribute training content in bite-size pieces that can be consumed in short periods of time - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Application: Offers a mobile app version for volunteers to receive relevant information and manage their volunteer history. - Mobile Support: Provides mobile application for required mobile os platform and enables single sign on for native and web based business applications - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-step Planning: Ability to break down and plan multi-step processes - Multiple Roleplay Type: Offers different roleplay types - Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks. - Natural Language Processing: Process and analyze human language in text or audio form - Notes Management: Allow users to create, edit, and sort multiple notes - Notifications: Reliably and visibly notifies the desired audiences of the latest product updates and directs them to the relevant documentation. - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Organizational Charting: Diagram that shows the structure of an organization and the relationships between parts - Performance Appraisal: Evaluation process that provides feedback on an employee's job performance - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Scoring & Analytics: Grades roleplays with rubrics, and tracks performance metrics to help identify skill gaps - Personalization: Adjust communications based on previous interactions or personal preferences - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Playbook Creation: Allows for the creation of a customized playbook that new hires can use for reference in understanding company-specific sales processes. - Playbooks: Tactical guides providing information and instructions for teams to navigate through tasks and processes - Prioritization: Arrange tasks based on the level of priority or urgency - Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions - Product Catalog: Present a catalog of inventory that customers can view - Programs: Users can group courses to develop programs for various types of employees or topics. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Proposal Effectiveness Reporting: Find out which pieces of content are performing best. - Proposals: Allows users to easily assemble custom fields and variables into reusable templates to automate the proposal creation process. - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Questions: Provides a range of premade question types for sales training courses - Quota Planning: Plan target quotas that sales representatives are expected to meet within a specific period. - Ratings/Reviews: Ratings/Reviews - Real-Time AI Coaching & Feedback: Provides immediate AI-powered feedback and coaching recommendations - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Recipient Tracking: Provides analytics concerning recipient engagement (open rates, video plays, etc.). - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting and Dashboards: Campaign performance can be monitored and visualized in dashboard that displays key success metrics in real time. Reports can be generated and distributed to relevant stakeholders. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retention Tracking: Measures the retention rate and satisfaction of customers. - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Rewards Points: A type of incentive earned through making purchases in select categories. - ROI Reporting: Ability to measure the revenue influence and ROI of every piece of content. - Roleplay Buyer Simulation: Simulates realistic buyer interactions such as cold calls, objection handling, negotations, sales demos, etc. - Roleplay Reviews: Analyzes and evaluates roleplay submissions automatically at scale - Roleplay Scenario Builder: Create and customize roleplay scenarios with dynamic AI responses (no fixed scripts) - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Sales Coaching: Surface insights from key deals, account signals, conversations, and win/loss patterns for offering data-driven coaching or feedback - Sales Framework Customization: Trainable on specific sales frameworks (MEDDIC, Challenger, proprietary playbooks) - Sales Onboarding: Provides personalized, interactive training to onboard new hires successfully while monitoring their progress and readiness. - Sales Onboarding & Training: Process of training new hires by providing them with sales tools and knowledge needed to complete the job - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Planning: Define sales targets and create strategies to meet goals or marketing results - Sales Readiness Certification: Assessments and certifications to verify sales rep readiness at scale - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Scenario Practice Library: Practice common sales scenarios (discovery calls, cold outreach, objection handling, negotiation, closing) - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scenario Creation: Ability to create and customize structured practice scenarios based on real sales situations - Scheduling: Plan availability and assign specific time slots for tasks and resources - Scorecard: Provides a scorecard to display team and/or individual performance. - Screen Recording: Record and save a video file of what is happening on a computer screen - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self-Directed Repeatable Practice: Repeatable self-directed practice without a human trainer - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skill-Based Certification: Provides assessments and certifications at scale to verify that sales reps are ready for real customer interactions - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Speech Analysis: Analyzes voice, tone, and conversation style, and call-level metrics - Speech-to-Text: Transcribes sales calls from speech to text - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Territory Management: Organize customer data and accounts by user or geography - Text Mining: Transforming unstructured text into a structured format to identify meaningful patterns and new insights - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Transfers/Routing: Transfer queries and organize messages between agents - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Trend/Problem Indicators: Visually identify direction of development and areas that require attention - Triggers: Automatically recognizes achievements that should be added to the leaderboard. - Unlimited Video Storage: Provides unlimited video storage within the application. - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User, Role, and Access Management: Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. to both internal and external users. - UTM Parameters Integration: Text-based tags or codes added to the end of a URL that monitor and track link performance - Video Conferencing: Connect with meeting participants remotely over video - Video Conferencing Integration: Provides features to integrate with vidoe conferencing software. - Video Player Customization: Allow users to customize the video player within emails. - Video Proposals: Allows users to attach video proposals within the virtual sales room. - Video Record: Records users' practice or live pitches for future reference and improvement. - Video Support: Supports various video file formats - Video Upload: Allows users to upload videos created outside of the application. - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (33) 4.3 Based on 33 reviews ## Pricing Value for money 4.6 (28) Free Trial Basic $1.00 Per Feature,One Time Value for money 4.6 (28) 4.6 Based on 28 reviews ## Integrations [ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Confluence](https://www.capterra.com/p/136446/Confluence/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (34) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (34) 4.8 Based on 34 reviews ## User reviews Overall rating 4.5 Based on 38 reviews Filter by rating Counts reflect reviews available in this feed. 5(24) 4(10) 3(4) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Tania K. CEM ### "User-Friendly, Flexible Learning with Well-Organised Content" 4.0 November 6, 2026 Allego helps address the challenge of accessing and revisiting training materials and learning resources in one place. It provides flexibility to learn at one's own pace, revisit important content whenever needed, and reinforce learning. This makes knowledge sharing easier and helps improve learning continuity and practical application at work. Pros Its user-friendly interface, easy accessibility, and well-organised learning content. It makes learning convenient, engaging, and flexible, allowing users to access training materials and revisit them whenever needed. Cons While Allego is user-friendly, some features and navigation options could be made more intuitive. Improving the search functionality and overall ease of navigation could further enhance the user experience. Renewal Quoting 5.0 November 10, 2026 AI summary based on a full review This software delivers strong value with its outstanding UI/UX and effective support, leading to a positive return on investment. There were no significant drawbacks noted during use. Log in to unlock the full review, detailed ratings, and pros & cons Account Executive Used the software for: Less than 1 year 5.0 November 6, 2026 AI summary based on a full review This platform is an excellent resource for discovering new products and solutions, making learning enjoyable and straightforward. However, including a concise summary at the conclusion of each lesson could further enhance the learning experience. Log in to unlock the full review, detailed ratings, and pros & cons Dan L. Vice President, Growth Used the software for: 1-3 years ### "Undeniable value on par with big competitors, for a fraction of the cost" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2020 Fantastic. Great sales approach, well-priced product, gives 80% of the value of bigger competitors at 25% of the cost. \[SENSITIVE CONTENT HIDDEN\] & the entire team are great. Pros Has much of the features of far more expensive competitors in this space that cost upwards of $20k-$30k. Support team is amazing - helpful - responsive - innovative. Helps me get team using it. Product continues to improve. Above all though, allowed us to create process & score people on their ability to work it when it comes to sales & success team conversations. Cons Interface is a bit clunky, some of the integrations need improvement - but i see those as areas to improve with the "nice to have" areas. the "need to have" which is the core of the product has always been smooth sailing & effective. AV Assistant Vice President Assistant Vice President Used the software for: Less than 1 year ### "An Essential Tool For a Global Firm" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 14, 2019 From rollout to user experience, Allego is a best in class tool. Pros As our firm grows and expands, the ability to get everyone in the same room is increasingly difficult. Allego has been essential in how capture key content and share. Having the ability for our key thought leaders to record a video with minimal production and have that video cast to our users is a game changer. Allego also meets all the regulatory requirements. Cons Scaling and Licensing has been a work in progress. It has been challenging to find the proper way to get all essential personnel licensed - which has had a minor impact on adoption. IS Inside Sales Engineer Inside Sales Engineer Used the software for: 3-5 years ### "the most powerful techniques for fostering intuitive collaboration and learning." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 4, 2023 Allego simplifies the task of keeping everyone informed about new products or experiences. It has played a significant role in addressing various mission-critical aspects within our workflow, including policy compliance and elevating career development opportunities within our organization. Pros Allego is the top-notch solution available in the market. Its quest module type perfectly aligns with the latest research on learning, enabling novice authors to achieve the same level of success as experienced professionals. The software's user-friendly nature minimizes any learning curve, motivating me to push myself further and acquire new skills. It not only fosters professional development but also opens doors for career advancement within organizations, making it an ideal choice for those seeking growth. Cons One aspect of Allego that I find unfavorable is the requirement to restart a video from the beginning if I don't finish watching it, regardless of its length. This can be inconvenient and irritating at times. To enhance user experience, I propose the implementation of an automated system that consistently enrolls individuals into specific tutorial series, ensuring a more seamless and simplified learning process. Neil B. Managing Director/ Founder Used the software for: Less than 1 year ### "A Coaching Platform for both Companies or Trainers'" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 27, 2020 The company and knowledge of the Sales Enablement Market is what really sets them apart from other vendors. From Sales to Customer Success, they really take the time to help you optimise your own business, and help on every step of the way. Pros Analytics, Scenario Challenges, On-Boarding, Content Uploads Cons UI could do with some updating, and can sometimes lag in Google Chrome as it's web-based, but not too taxing DB Director, Business Enablement Director, Business Enablement Used the software for: 1-3 years ### "Allego for Account Management Teams" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 22, 2022 Allego has met the needs of our company when we began our search for a sales enablement platform. Pros Ability to easily administer and track self paced learning and development. Cons Maintaining and tracking content from all users. DO Director of Student Enrollment Director of Student Enrollment Used the software for: Less than 1 year ### "Incredible support, needs a bit more time to bake." 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 September 26, 2018 Our business case has changed over our time with refract. Originally I was looking for training and onboarding assistance. Now it is monitoring. I really like the feature set but now look to integrations to be able to monitor from 1 place. Pros The team and product are fantastic, it's the learning curve which gets ya. Once you climb, functionality makes sense and you start to realize the leverage Refract promises. Features I really like include: - Full transcripts of calls - Rep/Prospect time allocation - Time based notes (comment on a specific section of the call) Cons As with any startup, the roadmap is changing. Features you'd like can take weeks or months but Support does a fantastic job bridging the gap. Shout out to CSR for her help! Areas of improvement include: - Search, the taxonomies could use an update to make finding things faster - Improved pricing, would ideally like a viewer and editor license. - Folders, I'd like improved storing of content based on specific use cases: Research, monitoring, training SE Sales Engineer Sales Engineer Used the software for: 1-3 years ### "Excellent features that help salespeople improve their customer conversations." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 11, 2023 Allego's collaborative features and conversational intelligence have allowed us to improve our performance by enabling us to replay calls and share notes with colleagues and managers to learn best practices. Pros Allego's call recording feature is a favorite of mine, as its conversation intelligence system enables us to review and assess recordings, which helps us identify mistakes and improve our skills. Our dialing software integrates seamlessly with Allego, allowing us to directly request feedback from colleagues and managers. Additionally, Allego's automation feature generates comprehensive reports and dashboards that illustrate various data related to talking time, response rate, and speed rate, which are helpful in pinpointing areas for improvement and allowing managers to transparently evaluate performance. Cons I don't have a strong aversion toward Allego, but I find the limitations of its user interface to be a downside. I wish to have the ability to customize specific sections to make them less cluttered. Moreover, the delay in loading search results for any old calls is another issue, as it can take a considerable amount of time to retrieve and play the calls. 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