# HR Chronicle Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is HR Chronicle the right Human Resources solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167195/HR-Chronicle/reviews

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HR Chronicle

4.3 (26)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of HR Chronicle

Ease of use

4.3

Customer Service

4.8

## Showing most helpful reviews

Showing 1-25 of 26 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DN

Dhanya N.  
HR  
Computer Software  
Used the software for: 1-2 years

### "User friendly and excellent product for HR process"

May 2, 2023

5.0

Pros

HR software covering all the HR management processes like Payroll processing, attendance management, asset management etc. Employee self service portal with easy handling of request for leave, expense, allowances etc. Report generation with lots of available templates.Excellent customer service.

Cons

Interface layout can be improved with easier access to different feature, hiding unused options.

Review Source

KR

Kuresha R.  
Group People and Culture Manager  
Mining & Metals  
Used the software for: 2+ years

### "HR Chronicle Review"

August 8, 2019

4.0

\- Centralisation of information for geographically dispersed members of personnel - Centralised payroll processing - Visa, Passport, Contract renewals -Managing probations periods - Asset Management -Leave Management -Self Service Access for requests from staff

Pros

\-Easy to use -Accessibility -Has quite a lot of functions - Good support team and reactive whenever help is required

Cons

\- Report and Analytics could be improved - Not always possible to get the information or tailor 100% although the team tries to help when required

Reason for choosing HR Chronicle

\- Easily accessible from anywhere - Team is responsive and prompt - Adequately priced

Review Source

wA

wasim A.  
Accountant  
Entertainment  
Used the software for: Less than 6 months

### "Feed Back"

November 18, 2019

3.0

Its good

Pros

Its easy to use easy to learn and user friendly.

Cons

interface design needs to be improved

Review Source

SS

Shamil S.  
IT Engineer  
Investment Management  
Used the software for: 2+ years

### "Simple and efficient"

April 29, 2020

5.0

Pros

All features which are need for the company payroll to make ease and efficient. All are one click away and so easy to check compare. Customizable reports (User) is another excellent feature of this software. All kinds of slips generation. Easy leave maintenance. The software performance is excellent and no lag while creating payroll and generating reports. Multi currency payroll system is another good feature.

Cons

There are a lot of features which is not needed for us but still showing in the menu side.

Review Source

VC

Victoria C.  
Financial Controller  
Luxury Goods & Jewelry  
Used the software for: 2+ years

### "Review"

August 8, 2019

5.0

We are using it for managing HR information, Payroll and time management.

Pros

It is easy to use, flexible in the administration. IT support is very professional. IT team is opened for the new features and improvements. Listen and hear their clients

Cons

Link with the others ERP systems (SAP, etc.)

Reason for choosing HR Chronicle

Easiness for the users, mobile application, possibility to localise the stores and to do a check in only if you are in the store itself. Price vs functionality.

Review Source

BL

Brenda L.  
Support Services Manager  
Education Management  
Used the software for: 6-12 months

### "Excellent Product"

September 5, 2019

5.0

It is easy to use and has helped with the processing of payroll. Calculations are accurate.

Pros

The system is easy to use from an Administrator view point. There are a lot of options to help with bulk data entry. The dashboard is well designed and self - exploratory. The best feature is the customer service provided. The teams are excellent. Quick, efficient and reliable.

Cons

The lack of OCR technology to help automatically collect document information. It would be a useful feature to include in the future.

Reason for choosing HR Chronicle

Excellent Product Knowledge indicated by the team. Firoz really knew his product inside out and was able to answer all queries and was able to solve most challenging scenarios.

Review Source

AA

Afzal A.  
HR and Accounts Manager  
Automotive  
Used the software for: 1-2 years

### "Excellent support level "

December 28, 2022

4.0

Team is trained and well supportive, communication mods are very easy and accessible. Back end team is always available on short notice.

Pros

Leave management, payroll management, expiries alerts

Cons

so for did not experience this as we did not use this software at its max capacity

Reason for choosing HR Chronicle

Got good feedback with affordable pricing

Review Source

SS

Sunil S.  
Regional HR Manager MEA  
Oil & Energy  
Used the software for: 2+ years

### "Client focused...."

April 29, 2020

5.0

The system's quick response and efficient back end eases record maintenance, whether employee history or transactional records, The front end, ESS Portal, is simple and efficient, The HR Chronicle Team is technically sound, experts in their roles, client focused and accommodating.

Pros

Ease of use, simple, efficient, other apps can be integrated.

Cons

Single template used for annual leave and business travel.

Review Source

MN

MOHAMED N.  
Group HR and Admin Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "A Flexible and Cost effective product with Excellent technical support 24/7."

December 5, 2019

5.0

Pros

It's easy to use and technical support is prompt and professional. i am using in UAE, Oman and KSA. all the required functionalities available.

Cons

Nothing. Even if we have any issue they have excellent technical support team. (24/7)

Review Source

EJ

Ebenezer J.  
Information Systems Manager  
Consumer Goods  
Used the software for: 2+ years

### "Good product , easy to use and customise"

April 28, 2020

4.0

Ver Good

Pros

Good HR software covers pretty much what you need from an HR perspective, ease of use and cost.

Cons

somemore features can be added / easy customizations

Review Source

NB

Nina B.  
HR Manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "HR Chronicle review"

August 14, 2019

4.0

Pros

\- very supportive back office team who is always there to help whenever required. - Easy and user-friendly interface - Good value for money

Cons

\- Would have loved to have it a bit more tailored for specific needs of the company, especially when it comes to the Performance Management - 1 Consolidated account for all the entities registered

Review Source

DP

Daison P.  
Manager  
Accounting  
Used the software for: 2+ years

### "A recommendable HR solution"

April 29, 2020

4.0

Satisfactory

Pros

Capability to customize the solution is excellent.

Cons

No direct integration with third party time and management solution.

Reason for choosing HR Chronicle

Powerful features of the solution.

Review Source

NF

Nixen F.  
Finance Manager  
Photography  
Used the software for: 2+ years

### "Excellent Product and a professional support team"

December 11, 2019

4.0

Pros

Ease to use, reports can be designed by the user and a excellent support team.

Cons

Nothing as yet, any issues are resolved by support team with in working hours.

Review Source

NR

Nicola R.  
HR Manager  
Education Management  
Used the software for: 6-12 months

### "Education Sector Review"

August 15, 2019

5.0

Very positive, we will continue to use HRC and increase the functions we use on it.

Pros

I like that it is cloud based and has an app for users to download onto their mobile, the reporting tool is fantastic too

Cons

The rounding off with payroll, the layout makes it confusing sometimes for non-payroll administrators to see. It's not possible to have every aspect of the system bespoke to your company needs.

Review Source

HV

Hayo V.  
IT Manager  
Airlines/Aviation  
Used the software for: 2+ years

### "A Flexible complete HR and Payroll solution "

November 27, 2019

5.0

Cost effective, flexible HR Payoll solution with a wide range of reports.

Pros

Highly customizable to fit most of our needs, Support is super and always fast.

Cons

With a wide range of different contract types / Leave Day's and lots of extra payment rules it becomes a litte hard sometimes, prorate pension, but i am sure this will be fixed in next version.

Reason for choosing HR Chronicle

customizable, good pricing, fits the Middle East Labor law well.

Review Source

PS

PATRICIA S.  
Deputy Manager  
Chemicals  
Used the software for: Less than 6 months

### "User friendly and flexible"

November 26, 2019

4.0

Pros

user side, the system is really user friendly and has been adopted unanimously by all the staff. admin side, the system remains open and flexible enough to be adaptable to the specificities of our organization.

Cons

nothing for the moment... we will certainly give additional feedback in 6 month, so after 1 full year usage.

Alternatives considered

[greytHR](https://www.capterra.com/p/150850/greytHR/)

Reason for choosing HR Chronicle

most convenient and cost effective demostration on site servers locations

Review Source

MIK

Mohammed Imran K.  
Senior Executive IT  
Oil & Energy  
Used the software for: Less than 6 months

### "User Friendly and informative"

December 29, 2022

5.0

instant response, quick support, agrees on changes, training onsite or remote.

Pros

Masters employee data, attendance management, claims management, reporting

Cons

more options needs to be add or disable upon the requirement or needs.

Alternatives considered

[Zoho People](https://www.capterra.com/p/110931/Zoho-People/)[People First](https://www.capterra.com/p/196140/People-First/)

Reason for choosing HR Chronicle

price was as per budget and it is user friendly and compatible with web based and mobile based and cloud version.

Review Source

JV

Jessy V.  
HR Manager  
Management Consulting  
Used the software for: 1-2 years

### "HR Chronicle review"

August 14, 2019

4.0

Pros

Most of the functionalities are available and it is easy to use.

Cons

Very specific reports are not available.

Review Source

BT

Bernice T.  
Operations Manager  
Construction  
Used the software for: Less than 6 months

### "HR Chronicle Review"

June 9, 2020

4.0

It has been a great tool overall and has been a great help in achieving our target to switch to the virtual platform brought about by the COVID issue.

Pros

The ease of its applicability and it is very user-friendly. The support/development team also made it easy for us to apply changes that are necessary in our organization.

Cons

I would just like to recommend for the attendance "check-in / check-out" feature to be available not only on the mobile app but also in PC's. This way, the staff can log in once they are in their work space.

Review Source

RS

Rahel S.  
Accountant  
Legal Services  
Used the software for: Less than 6 months

### "HR Chronicle improve our team efficiency."

July 12, 2023

4.0

The team listens well and responds appropriately and quickly via email and phone

Pros

The product is very simple to use and integrates seamlessly with our business processes. The employee self-service portal is one of the most impactful features:- accessing payslips, applying for housing loan, and submitting overtime forms.

Cons

We've been using the system for two months now, and so far it's been working well.

Reason for choosing HR Chronicle

We chose HR Chronicle because of the positive feedback we've gotten about your product and services, which are described as "a well-designed HR software that is user-friendly and helps transform employees' experiences."

Review Source

HA

Hattan A.  
Sr manager HR  
Real Estate  
Used the software for: 6-12 months

### "RSM"

August 8, 2019

4.0

Very good

Pros

Easy to teach and the app makes it great

Cons

Does not support Arabic language. Need more improvement in attendance support

Review Source

ED

Elsa D.  
HR  
Information Technology and Services  
Used the software for: Less than 6 months

### "Feedback"

July 12, 2021

4.0

Pros

Easy to use. The license is transferable. Some features can be easily customized.

Cons

It would be better if the approver has an option to generate some reports within the team. Mobile app could have more features. The leave overview in Analytics could have been better if the period of the report can be customized according to the desired date. OCR could be a great option to upload data.

Review Source

AM

Andy M.  
Partner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Excellent technical support and very flexible and professional team to work with."

August 20, 2019

5.0

Pros

It's easy to use and technical support is prompt and professional.

Cons

Nothing as of yet, I have no concerns raised by our HR Department in regards to this solution. However, If there were any teething issues initially, they were attended to and resolved immediately.

Review Source

AS

Afzal S.  
Accounts & Finance Manager  
Automotive  
Used the software for: Less than 6 months

### "Above Average HR Software "

June 29, 2021

4.0

Implementation process was very smooth and quick, we started using this software from last two months. So for we are satisficed with the produced.

Pros

Customer support is the best. Their team follow up with you on regular bases.

Cons

Graphic presentation, Options are slightly completed to find.

Reason for choosing HR Chronicle

Due to good customer support and it fulfills our most of the requirements.

Review Source

RV

Richard V.  
HR  
Veterinary  
Used the software for: Less than 6 months

### "HR Software"

June 9, 2020

4.0

The software is fine but needs to improve its generating report details.

Pros

Being in I-cloud database, accessible anywhere

Cons

Complicated in generating report. Need also to be integrated in other software in the market.

Review Source

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