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FSI CMMS

FSI CMMS

4.6 (34)
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What is FSI CMMS?

Optimize your maintenance operations with FSI’s suite of cloud-based maintenance management tools. With built-in best practices, intuitive navigation, and intelligent reporting, you can extend asset lifecycles, meet compliance requirements and improve your bottom line. Map assets and work orders onto floor plans, use mobile apps on or offline, and gain real-time visibility into operations across your organization. All to improve data accuracy, streamline operations and empower your workforce.

Do you work for FSI CMMS?Claim this product profile
CMS Dashboard
CMS View
CMS Analytics
CMS Tech
CMS Capital Planning

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How much is FSI CMMS?

Starting From:
Not provided by vendor
  • No free trial
  • No free version
Pricing Details (Provided by Vendor):
Contact FSI for pricing details.

FSI CMMS Features

What solutions does FSI CMMS provide?

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FSI CMMS Reviews

Showing 5 of 34 reviews
Overall
4.6
Ease of Use
4.2
Customer Service
4.8

Pros

  • Ve worked with FSI CMMS being implemented at a few clients from conception to rollout and the staff has been great and seeing the evolution of the program has been amazing.

  • They have a great team that is very supportive. There is no Question they can not answer.

  • Outstanding continued support is one of their strongest points, and their staff members are focused on helping hospitals make these tricky transitions.

  • The product is outstanding and easy to work with for users. The people behind the product are exceptional, and make each customer feel important.

Cons

  • The common problem doesn’t let us assign techs in that settings.

  • The downtimes with the parent server can lead to loss of time.

  • On occasion, more granular reporting on individual hospitals within the system was sometimes difficult to obtain.

  • Sometimes things appear to go missing and we're not sure why. We think something works one way but it doesn't and then it doesn't make sense.

Most Helpful Reviews for FSI CMMS

Nancy V.
CMMS Coordinator
Hospital & Health Care, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 22, 2022

"CMS Review "

Overall: So far very satisfied

Pros: How friendly use it is. And the team that help us with training

Cons: The common problem doesn’t let us assign techs in that settings

Switched From: WebTMA
Reasons for Switching to FSI CMMS: It was a disaster using WebTMA. We needed something clean organized and professional
Bill H.
Facilities Operations Manger
Hospital & Health Care, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 21, 2022

"FSI’s CMS is the BEST CMMS software out there!!"

Overall: It makes me look good!!

Pros: It is very intuitive and extremely simple to use.

Cons: I haven’t found anything yet, I am still looking.

Alternatives Considered: IBM Maximo Application Suite
Reasons for Choosing FSI CMMS: We spent 5 minutes with FSI and the decision made.
Keilon W.
CMMS Technician
Facilities Services, 201-500 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
3.0
Customer Service
2.0
Features
3.0
Likelihood to Recommend
5/10
Reviewer Source
Source: SoftwareAdvice
August 11, 2021

"Review"

Pros: The product is easy to use but can improve of functionality

Cons: Product is slow. Have to run in separate browsers for workflow. Slow turn around on build requests. No history of large moves. Developers need more input from end users

Vendor Response

By FSI on September 14, 2021
Thank you so much for your honest feedback, Keilon. As you know, FSI is continuously updating our suite of products based on customer input and releasing them on a monthly basis. Our team will discuss these issues on our next weekly call with you and your team.
Chuck M.
Business Systems Analyst
Education Management, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
2.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
September 21, 2022

"Great Customization"

Overall: Great product, but Customer Service can be spotty. You need to document any problems down to the most minute detail depending on the issue.

Pros: Building this software was a blast and allowed us to tailor the software to our needs.

Cons: We need better Accounting features and a better Project Management module.

Switched From: AiM
Reasons for Switching to FSI CMMS: AiM was not developing at a pace congruent with peer software companies

Vendor Response

By FSI on October 12, 2022
Hi Chuck - thanks for your review of CMS. Customization and working with various user needs are important to our team, so we're happy to hear that's an area that's stood out for you. Our goal is to provide excellent customer support, so please continue to contact us via email or phone - we'll do everything we can to find a solution.
Dennis D.
Area Facilities Management Director
Hospital & Health Care, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: SoftwareAdvice
April 20, 2022

"Best CMMS Software I've Used"

Overall: FSI's product is one of the easiest software's I've used.

Pros: FSI's software is easy to navigate and use. It's not overly complicated but gives you all the necessary features you would need in a CMMS.

Cons: The reporting module has to be my least favorite. The reports are pre-configured and there are hundreds of them making it difficult to find the one you need.

Alternatives Considered: Maxident, IBM Maximo Application Suite and B2W Maintain
Reasons for Choosing FSI CMMS: Ease of use and features available at the time.
Reasons for Switching to FSI CMMS: Corporate Decision

Vendor Response

By FSI on April 25, 2022
Thank you very much for your review Dennis; we're happy to hear that you're enjoying using our CMMS. We'd love to set up some time to go over our reporting modules and make sure that you see what you need. Please feel free to email us at support@fsiservices.com. Someone from our team will be ready to answer any specific questions you might have or walk through the reports you need. Thanks again.