--- title: "FSI CMMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FSI CMMS Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more." source_url: "https://www.capterra.com/p/167196/Custom-Maintenance-Software-CMS/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # FSI CMMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) FSI CMMS ## What is FSI CMMS? Optimize your maintenance operations with FSI’s suite of cloud-based maintenance management tools. With built-in best practices, intuitive navigation, and intelligent reporting, you can extend asset lifecycles, meet compliance requirements and improve your bottom line. Map assets and work orders onto floor plans, use mobile apps on or offline, and gain real-time visibility into operations across your organization. All to improve data accuracy, streamline operations and empower your workforce. ## What is FSI CMMS used for? [Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/)[Work Order](https://www.capterra.com/work-order-software/) Top alternative Featured Overall rating Based on 34 user reviews Reviews sentiment Positive 94% Neutral 6% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FSI CMMS?[Manage this product listing](https://www.g2.com/products/facilities-survey-fsi/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FSI CMMS 4.6 (34) VS. [4.6 (510)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (34) Ease Of Use 4.5 (510) Value For Money 4.7 (25) Value For Money 4.4 (503) Customer Service 4.7 (33) Customer Service 4.7 (506) ## FSI CMMS alternatives [4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (356)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/167196/Custom-Maintenance-Software-CMS/alternatives/) ## FAQs about FSI CMMS Overview ### Which roles and teams benefit most from FSI CMMS? FSI CMMS is most used by facilities directors, operations managers, plant services leaders, maintenance technicians, and facilities systems analysts. These teams manage work orders, preventive maintenance, asset records, service requests, and compliance activities. Project managers and software coordinators use it to track facility projects, coordinate vendors, and report operational status. Answer based on 34 reviews Overview ### What company size and industries is FSI CMMS built for? FSI CMMS is built primarily for enterprise organizations in Hospital & Health Care, which represents 82% and 65% of reviewers, respectively. Its intended audience also includes facilities management, biomedical engineering, utilities, education, and healthcare teams. Reviewer representation extends to Facilities Services (12%) and Health, Wellness and Fitness (9%). Answer based on 34 reviews Features and Usability ### What are the key features of FSI CMMS? FSI CMMS includes mobile access for technicians to complete work orders and rounds on the floor, alongside work order management for organizing, filtering, and tracking maintenance requests. Its preventive maintenance tools support scheduled upkeep of assets. The platform also provides an API and covers compliance management. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does FSI CMMS offer? FSI CMMS provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual self-paced guidance. Answer based on 1 reviews Getting Started and Support ### What customer support options does FSI CMMS offer? FSI CMMS provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users often describe support as quick, reliable, and willing to answer questions, though a few note that service can be inconsistent and may require detailed problem documentation. Answer based on 8 reviews ## Features AI summary Based on 5,476 Maintenance Management reviews Capterra data shows that buyers of Maintenance Management software rank the following features as their top priorities: - **Work Order Management** (**46%** of reviewers rated this feature as critical) - **Preventive Maintenance** (**48%**) - **Service History** (**35%**) FSI CMMS supports all three of the features reviewers value most: **Work Order Management**, **Preventive Maintenance**, and **Service History**. Together, these capabilities help businesses manage maintenance tasks efficiently, plan recurring service before issues grow, and keep complete equipment records, allowing teams to improve asset uptime, track past work clearly, and make better maintenance decisions. Work Order Management 4.7 (22) 90.91% of 22 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Preventive Maintenance 4.8 (21) 90.48% of 21 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Mobile Access 4.4 (21) 80.95% of 21 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Asset Tracking 4.1 (21) 66.67% of 21 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Scheduling 4.2 (18) 72.22% of 18 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Maintenance Scheduling 4.5 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests FSI CMMS 41 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Asset Accounting: Manage adding fixed assets to proposed budgets - Asset Assignment: Assign assets to users, job sites, and vehicles to ensure accountability - Asset Planning: Manage, prioritize and plan for capital expenses - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Commercial Properties: Designed to serve commercial properties - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Dispatch Management: Manage sending personnel and resources to a site as needed - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Mechanical Equipment: Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Control: Monitor product stock levels - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Residential Properties: For residential properties - Scheduling: Plan availability and assign specific time slots for tasks and resources - Space Management: Manage occupancy and space utilization in facilities and buildings - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Technician Management: Oversee technicians and track their assigned work orders - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.4 (34) 4.4 Based on 34 reviews ## Pricing Value for money 4.7 (25) ### Starting price Free trial not available Value for money 4.7 (25) 4.7 Based on 25 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (33) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (33) 4.7 Based on 33 reviews ## User reviews Overall rating 4.6 Based on 34 reviews Filter by rating Counts reflect reviews available in this feed. 5(21) 4(11) 3(2) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful CC CMMS COORDINATOR CMMS COORDINATOR Used the software for: 3-5 years ### "FSI CMMS Review 2026" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 29, 2026 Pros FSI CMMS is an excellent platform for Lincoln Property Company to provide excellent service and trust with our client. FSI support staff is quite reliable as well. Thank you! Cons There are times where excellent CMMS enhancement suggestions get put on a long waiting list. Also, some of the existing templates in the system could be updated. BS Business Systems Analyst Business Systems Analyst Used the software for: 1-3 years ### "Great Customization" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 September 30, 2022 Great product, but Customer Service can be spotty. You need to document any problems down to the most minute detail depending on the issue. Pros Building this software was a blast and allowed us to tailor the software to our needs. Cons We need better Accounting features and a better Project Management module. CT CMMS Technician CMMS Technician Used the software for: 3-5 years ### "Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 August 19, 2021 Pros The product is easy to use but can improve of functionality Cons Product is slow. Have to run in separate browsers for workflow. Slow turn around on build requests. No history of large moves. Developers need more input from end users CC CMMS Coordinator CMMS Coordinator Used the software for: 1-3 years ### "CMS Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2023 So far very satisfied Pros How friendly use it is. And the team that help us with training Cons The common problem doesn’t let us assign techs in that settings FO Facilities Operations Manger Facilities Operations Manger Used the software for: 3-5 years ### "FSI’s CMS is the BEST CMMS software out there!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2023 It makes me look good!! Pros It is very intuitive and extremely simple to use. Cons I haven’t found anything yet, I am still looking. AF Area Facilities Management Director Area Facilities Management Director Used the software for: 3-5 years ### "Best CMMS Software I've Used" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 21, 2022 FSI's product is one of the easiest software's I've used. Pros FSI's software is easy to navigate and use. It's not overly complicated but gives you all the necessary features you would need in a CMMS. Cons The reporting module has to be my least favorite. The reports are pre-configured and there are hundreds of them making it difficult to find the one you need. DE Data entry specialist Data entry specialist Used the software for: 3-5 years ### "FSI CMMS is a key component for my healthcare department" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2022 I am helping to build out the locations and log assets for our clinics (over 20) and this program is so intuitive and customizable. The support team is quick to answer my concerns and confusion and questions and \[SENSITIVE CONTENT\] is great to respond with answers and resources and I appreciate this company and value their business and experience and hope to keep growing with them. Pros In my opinion, FSI CMMS is a key tool for all healthcare departments and any entity that needs to track their asset maintenance and work done in their facilities on consistent schedules for compliance, leveraged decision making and success from becoming more efficient as a whole. Cons I think the cms tech could become more user friendly in the way of simplifying the language for on the floor techs and even offering some of the wording in other languages would be great. PM Project Manager Project Manager Used the software for: 3-5 years ### "FSI CMMS Making Facilities Management Feasible" 4.0 March 18, 2024 I’ve worked with FSI CMMS being implemented at a few clients from conception to rollout and the staff has been great and seeing the evolution of the program has been amazing. Pros I like all of the updates that FSI has made to their CMMS to make it more user friendly and to make it so a client only has to go to less places to accomplish their goals. Cons It doesn’t have a permitting platform as of yet (Above Ceiling, ICRA, PCRA, etc). PA Project Assistant Project Assistant Used the software for: 3-5 years ### "Web based system is easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 17, 2021 This has kept our team on track and is a one stop system for us. It's our home base for all our work. Pros Web based system is great to access from anywhere. Cons Sometimes things appear to go missing and we're not sure why. We think something works one way but it doesn't and then it doesn't make sense. FP Facilities Project Manager Facilities Project Manager Used the software for: 3-5 years ### "Best in Class" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 19, 2021 FSI brings a lot of best practices into your maintenance program, and that's really what we used. Their partnership with Enstoa and standardization of the CMMS helped us make sure that we were all on the same track. Before we had FSI, we were only able to account for 30 percent of work. Now, we're able to charge 80 percent to work orders, which is huge. For some of our hospital locations, FSI sent staff to perform asset collection and asset tagging. Then, Enstoa helped extract, standardize and migrate our historical CMMS data from our old systems. They also worked with our teams focusing on regulatory, change management, and work order management to identify high-level designs for each workflow. Pros Outside of just the work order management module, I think CMS rounding and CMS view are great. There's a lot of opportunity for other departments to use it as well, not just engineering. We use CMS rounding for environments of care rounding right now. I know our behavioral health department has also used CMS rounding, they worked directly with FSI’s team to build what they needed. Cons It would be great if there was a way to easily transfer requests to our facilities design and construction office, who uses a different system to manage work and projects. Not so much a con but possibly an opportunity for a future integration. [View all Reviews](https://www.capterra.com/p/167196/Custom-Maintenance-Software-CMS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [FieldPulse vs FSI CMMS](https://www.capterra.com/compare/153475-167196/FieldPulse-vs-Custom-Maintenance-Software-CMS) [Fracttal One vs FSI CMMS](https://www.capterra.com/compare/159911-167196/Fracttal-vs-Custom-Maintenance-Software-CMS)