# Page 2 | FSI CMMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is FSI CMMS the right Maintenance Management solution for you? Explore 34 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167196/Custom-Maintenance-Software-CMS/reviews

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FSI CMMS

4.6 (34)

[View alternatives](https://www.capterra.com/p/167196/Custom-Maintenance-Software-CMS/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of FSI CMMS

## Showing most helpful reviews

Showing 26-34 of 34 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TL

Tony L.  
Facilities Management Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "CMS benegits"

September 21, 2022

5.0

Excellent experience.

Pros

Easy to use and capable to expands into other fields.

Cons

So far, I have found no issues in this system compared to our prior software program.

Review Source

JC

Jeff C.  
Senior Manager Support Services  
Hospital & Health Care  
Used the software for: 2+ years

### "Nice program a lot of capabilities "

September 21, 2022

5.0

Pros

Easy to set up and use and easy to train staff on how to use it

Cons

It seems like it is a little slow in loading and navigating through different options within the program

Review Source

MS

Manuel S.  
Plant services 4  
Hospital & Health Care  
Used the software for: 2+ years

### "Great software "

September 21, 2022

4.0

Pros

Once I learned to navigate system it is very efficient

Cons

Navigation was difficult if not familiar with software

Review Source

DL

David L.  
Maintenance Tech  
Hospital & Health Care  
Used the software for: 1-2 years

### "CMS is vital in performing our Maintenance and PM's."

August 13, 2021

4.0

Unfortunately I have not be successful in convincing the upper management that a lot more could be done with this software program. It works well for what I can use it for.

Pros

I am still learning on how to work with the software. I know that I am not utilizing it to it's full potential.

Cons

Some features are not as intuitive as I would like but I am learning more as I work with the program.

Reason for choosing FSI CMMS

This program was in place when I started working for the Hospital.

Review Source

AG

Andrew G.  
Senior Director Facilities  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "CMS review"

September 21, 2022

5.0

Great company, great service

Pros

We appreciate work order history and the ability to schedule our work

Cons

The least liked component is the need to customize reports

Review Source

AH

Abbie H.  
Central Services Manager  
Facilities Services  
Used the software for: 2+ years

### "New(ish) User’s Experience "

September 21, 2022

4.0

Pros

I really appreciate the software’s ability to be customizable and flexible to meet the needs of my organization.

Cons

I wish there was a place to view ‘commonly asked questions’ or a place to see help with things that I experience as an administration of my organization’s setup.

Review Source

RS

Robert S.  
ESEP  
Hospital & Health Care  
Used the software for: 1-2 years

### "Hospital Environment of Care Rounds (EOC)"

April 19, 2022

3.0

None that I am aware of.

Pros

I like being able to add a picture to the finding and being able to generate some work orders right from the round.

Cons

I don't like the lack of control over an individual site. Not being able to add or remove people from department contact lists and not being able to to pick the correct person to send a finding to. As an example, a department director is not going to clean a ceiling vent or sprinkler head . The last program we used referenced the Joint Commission chapter and element of performance for each finding.

Review Source

JP

John P.  
Project Software Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "CMS - Top Tier in the industry"

May 10, 2021

5.0

5 Stars. We now have the data to drive real change within the organization. "No Work Gets Done Without a Workorder". A lot less paper now too.

Pros

I love the ease of use and the gear towards healthcare.

Cons

Just the initial understanding of how to be an admin in the beginning was challenging.

Review Source

Response from FSI

September 14, 2021

We're so happy to hear about your positive experience John. Please feel free to reach out to us if there's ever anything we can do to help. Thank you for your review.

SB

Steve B.  
Regional Director Plant Operation & Maintenance  
Hospital & Health Care  
Used the software for: 1-2 years

### "FSI for healthcare"

November 3, 2021

4.0

Pros

Ease of use by maintenance staff, ease of navigation. Excellent support service.

Cons

At times challenging to obtain reports that we need, however this may be part of learning curve.

Reason for choosing FSI CMMS

Features, ease of use, cost

Review Source

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