Average Ratings

6 Reviews
  • 3.5 / 5
    Overall
  • 2.5 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Mobile - Android Native

Vendor Details

  • Tyler Technologies
  • www.tylertech.com
  • Founded 1966
  • United States

About Munis

A mobile app for code enforcement field inspectors that need to access and enter information on the go.


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Munis Features

  • Case Management
  • Code Maintenance
  • Document Management
  • Fee Maintenance
  • GIS
  • Inspection Management
  • Letter Generation
  • Photo Management
  • Planning & Zoning
  • Violation History
  • Weed Abatement Control
  • Appointment Management
  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Photos In Reports
  • Print on Site
  • Report Templates
  • Speech Recognition
  • Subcontractor Management

Munis Reviews Recently Reviewed!


this is the absolute worst in code enforcement

Jul 09, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Pros: I can find nothing to write about regarding what would be a pro concerning this software. It is not intuitive, there is very little logical flow and it is not adaptive. We were sold a bill of goods when we purchased this. In fact, nearly every decision maker involved in this purchase has left employment with us.

Cons: unless you are a small town with only a handful of codes this program is worthless. They will not update anything unless you want to pay through the nose. It is not user friendly!!!!!!!It is not intuitive, there is very little logical flow and it is not adaptive. We were sold a bill of goods when we purchased this. In fact, nearly every decision maker involved in this purchase has left employment with us.

Our city's financial system

Apr 24, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Ability to search through past records and archives. Once you know how to navigate the basics, you can access a lot of information easily. Ability to generate reports is useful.

Cons: Extremely nuanced with interfaces that are not at all intuitive. I have had to train many staff in this program and I continue to learn new information and ways of finding what I am looking for. Limiting data searches with *CAPITAL LETTER* is extremely annoying and does not seem to serve an specific purpose. Searching for information is tricky, as you have to be exactly correct for almost all search fields. For instance, searching "ABC Company", when they are in the system as "ABC Co." will not bring you to that file.

MUNIS has improved over the years from how it functioned in previous versions of this software.

Mar 08, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The different functionalities one is able to perform within one screen is amazing and also the backdrops allow to switch between screens.

Cons: Unless you have been trained to use MUNIS it definitely isn't self-taught for one being allowed to learn on their own. There is no direction or readily instructions to perform the functions allowed.

Overall: It runs great reports for Contract Closing!

High end user of munis for finance department

Jun 27, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: The Tyler technologies munis software is very robust and can do great work for municipalities as much of Connecticut towns use it for their accounting software

Cons: The system can be hard to learn but does get easier as you learn their processes. The hardest thing to learn is how to changes user rights and roles as their are so many nuiances to it

Great software but...

Apr 04, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Great software with lots of tabs and things to track budget and financial paperwork such as check stubs, checks written for bills and invoices

Cons: The software is by far not the most user friendly and everything is rights driven. Lots of popup windows!

MUNIS is a complex and capable product that handles our unique line of business needs quite well.

Apr 02, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Very customizable if you dig in deep
Has lots of modules and ties into other Tyler products
Offers web fronts as well as apps depending on the user needs

Cons: We've had upgrades that have not been able to be performed due to outstanding issues preventing the upgrades.