# Capture Expense Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Capture Expense Software - reviews, pricing plans, popular comparisons to other Expense Report products and more.

Source: https://www.capterra.com/p/167207/expenseOnce

---

# 

 Capture Expense Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Capture Expense

## What is Capture Expense?

Capture Expense is a cloud-based expense management platform that embeds conversational AI directly into the tools your teams already use, including WhatsApp, Microsoft Teams, and Slack, eliminating the need for traditional expense apps. It automates the full expense lifecycle: raising claims via receipt photo or text message, multi-level approval workflows, credit card reconciliation, mileage tracking, travel management, and real-time reporting through a Finance Copilot. Backed by PSSG and integrated with 50+ systems including Xero, Sage, QuickBooks, and leading payroll platforms, Capture Expense is designed to save businesses 44% on out-of-pocket spend, reduce admin by 60%, and cut manual processing time by 75%. HMRC recognised and Cyber Essentials Plus accredited, built for organisations of all sizes, from SME to Enterprise, Public Sector, Health, and Charity. Capterra Best Value and Best Ease of Use 2026. Software Advice Most Recommended and Best Customer Support 2026.

## What is Capture Expense used for?

[Expense Report](https://www.capterra.com/expense-report-software/)[Spend Management](https://www.capterra.com/spend-management-software/)[Time and Expense](https://www.capterra.com/time-and-expense-software/)

Recognitions

Best ease of use

Top alternative

Featured

Overall rating

Based on 23 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

£6

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

-   Expense Report / 2026
-   Spend Management / 2026
-   Time and Expense / 2026
-   Travel Management / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Spend Management / 2026
-   Time and Expense / 2026
-   Travel Management / 2026

Do you work for Capture Expense?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://cintra.co.uk/&name=Capture Expense)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Capture Expense

4.9 (23)

VS.

[4.3 (686)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting Price

£6

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (23)

Ease Of Use

4.2 (612)

Value For Money

4.8 (23)

Value For Money

4.0 (519)

Customer Service

4.9 (23)

Customer Service

4.0 (551)

## Capture Expense alternatives

Highest Rated

[4.9 (4,792)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (2,252)](https://www.capterra.com/p/380/Concur-Expense/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.4 (3,299)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.6 (1,204)](https://www.capterra.com/p/142384/Zoho-Expense/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/167207/expenseOnce/alternatives/)

## FAQs about Capture Expense

Overview

### Which roles and teams benefit most from Capture Expense?

Capture Expense is most used by finance and accounting teams, including controllers, accountants, payroll leads, and finance operations managers who need faster expense processing, approval tracking, and cleaner reimbursement records. Administrators, operations managers, executive assistants, and business leaders benefit from streamlined submission workflows, policy compliance, and better visibility into company spending.

Answer based on 23 reviews

Overview

### What company size and industries is Capture Expense built for?

Capture Expense is built for small businesses, which make up 68% of reviewers, and is most used in Security and Investigations at 14%. It also serves midsize businesses at 32%, with use across Hospital & Health Care and Machinery at 9% each, primarily for expense reports.

Answer based on 23 reviews

Features and Usability

### What are the key features of Capture Expense?

Capture Expense offers expense tracking, receipt management, reimbursement management, and invoice processing for finance workflows. It also includes OCR, automated receipt matching, duplicate detection, approval workflow controls, audit trail, multi-currency support, reporting and analytics, mobile receipt upload, API, and accounting integrations.

Pricing

### How much does it cost and what fees or limitations are included?

Capture Expense starts at £6 per user per month on the Business plan, with a free version and free trial available. That plan includes advanced approval, card reconciliation, mileage calculator, multi-currency, project tracking, receipt inbox, receipt scanning, and smart scanning. One reviewer described it as reasonably priced.

Answer based on 1 reviews

Integrations

### Which third-party tools and platforms does Capture Expense integrate with?

Capture Expense integrates with over 20 third-party tools and platforms, including accounting and ERP systems such as Access Financials, AccountsIQ, FinancialForce ERP, Microsoft Dynamics 365 Business Central tegossuite, NetSuite, QuickBooks Online, QuickBooks Online Advanced, SAP Business ByDesign, SAP Business One, SAP ERP, and Sage 200.

Answer based on 3 reviews

Getting Started and Support

### What training and onboarding options does Capture Expense offer?

Capture Expense provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos support self-paced review.

Getting Started and Support

### What customer support options does Capture Expense offer?

Capture Expense provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support is available in the catalog data, so there is no basis to assess response times, helpfulness, or common support frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Expense Tracking

4.6 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Monitor and record expenses such as purchases or charges incurred

Mobile Access

4.4 (13)

69.23% of 13 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Receipt Management

4.7 (13)

92.31% of 13 reviewers that rated this feature as important or highly important

Upload, track, and submit receipts in a central database

Approval Process Control

4.5 (11)

72.73% of 11 reviewers that rated this feature as important or highly important

Manage the process of evaluating documents or requests submitted for approval

Expense Claims

4.8 (10)

100.00% of 10 reviewers that rated this feature as important or highly important

Attaching relevant receipts or supporting documents to submit expenses for reimbursement

Mobile Receipt Upload

4.4 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Scan and upload receipts to a central database using a mobile device

Capture Expense 73 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Match digital receipt images or data with corresponding expense entries

Track billable hours and/or non-billable expenses for work performed

Manage and monitor spending to align with the financial constraints or goals

Calculate carbon emissions output and footprint

Organize and group data or items based on various criteria

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Manage and track credit cards that are distributed to employees to use for authorized business expenses

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Process of gathering, measuring, and analyzing accurate data

Import and export data to and from software applications

Store and organize documents in a centralized system

Compare new data with existing records to detect duplicate entries

Electronically collect payments for goods or services

Monitor emissions and environmental data trends and measure the impact on climate and community health

Gateway through which employees can access the system

Guidelines for conforming to environmental laws, regulations and requirements

Integrate with existing ERP systems

Attaching relevant receipts or supporting documents to submit expenses for reimbursement

Monitor and record expenses such as purchases or charges incurred

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Plan, manage, and track the financial activities of an individual or organization

Use AI to generate content in the form of text, images, videos, etc.

Track, calculate, and report on greenhouse gas (GHG) emissions

Creation, processing, verification, and execution of invoices till the payment is made

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Log miles driven for tax deduction or reimbursement purposes

Access software remotely via mobile devices

Access the system via a mobile application

Scan and upload receipts to a central database using a mobile device

Manage and handle various international currencies

Manage and support multiple languages

Process and analyze human language in text or audio form

Book meetings and appointments through a website or digital platform

Ability to recognize printed or written text within digital images or scanned documents

Create, manage, and track policies and procedures within an organization

Bank cards with approved funds pre-loaded that employees can use for corporate purchases

Integrates with QuickBooks

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Securely stores data to prevent data loss or breaches

Allow users to access multiple services after entering their login credentials once

Review and uncover trends in spending activity

Set allowances and ensure employees don't spend more than the allotted amounts

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Get Advice

We can help you find the software with the features you need.

Features

4.7 (23)

4.7

Based on 23 reviews

## Pricing

Value for money

4.8 (23)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/167207/expenseOnce/pricing/)

Business

£6.00

Usage Based,Per Month

It includes:

-   Mileage calculator
-   Receipt inbox
-   Receipt scanning
-   Advanced approval
-   Multi-currency
-   Smart scanning
-   Card reconciliation
-   Project tracking

Value for money

4.8 (23)

4.8

Based on 23 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Sage Intacct](https://www.capterra.com/p/76/Intacct/)[

Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (23)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (23)

4.9

Based on 23 reviews

## User reviews

Overall rating

4.9

Based on 23 reviews

Filter by rating

5(21)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LH

Liz H.

Administrator

Sports

### "Excellent onboarding experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 21, 2025

We had absolute the pleasure of working with \[sensitive content hidden\] for our onboarding. She was extremely helpful, patient and explained how things worked. She was extremely efficient in answering all our queries by email and over the many team calls. She explains everything and understood all our questions and concerns. We could tell she was an expert! She was so encouraging also and gave us valuable advice from the very start.

Pros

Ease of use and how it makes claiming expenses and approving expenses so much easier for employees and Finance team.

Cons

We have not come across anything yet that we do no like about capture Expense. We have only used it for one month.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PK

Pavan K.

Business Administration Manager

Non-Profit Organization Management

### "Amazing Onboarding Experience with \[sensitive content hidden\]"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 20, 2025

\[sensitive content hidden\] was so patient with explaining the use, setting up and fixing issues so promptly. Ease of use once you know what to do from admin user perspective. \[sensitive content hidden\] made the whole experience seamless and easy, super helpful!

Pros

Ease of use for end user online and app. Xero integration. Carbon data. Great automated finance tool

Cons

Tedious to add Analysis Segments to Tags. Having to set up different organisation for multiple currencies, default currency being GBP.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

YB

Yaima B.

Accountant

Higher Education

### "ASC Capture Expenses"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 12, 2025

Brilliant, the best system I have used in terms of structure, user friendly, reports, all of it works really well.

Pros

How user friendly it is, very sharp and clear screens. We have received feedback from users, all of them positive which is unheard of.

Cons

Nothing yet! I think it is an excellent system. I would like to keep up to date with developments within the Capture business to see which other areas we may work in partnership to automate processes as ASC.

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reasons for choosing Capture Expense

User friendly, presentation and communication with provider

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LW

Lyndsey W.

Purchase Ledger Controller

Security and Investigations

### "Detertech and Capture Expense "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2025

\[sensitive content hidden\] was a great help while setting everything up, she was always responsive when emailed and nothing was too much trouble

Pros

Easy to use for all abilities across the company Makes life easier in the account department

Cons

Set up was hard due to our coding and categories but \[sensitive content hidden\] was there to help and advise how to put things into place

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ES

Eleanor S.

Financial Controller

Financial Services

### "Excellent Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 8, 2025

A very easy process from start to finish. Would highly recommend to the other businesses. Very friendly and helpful customer service.

Pros

\[sensitive content hidden\] were fantastic in the set up process ensuring everything went very smoothly from start to finish.

Cons

A great product and nothing that we have come across to date that we do not like. All users are very happy as well.

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Did not integrate with our new accounting system.

Alternatives considered

[iplicit](https://www.capterra.com/p/233828/iplicit/)

Reasons for choosing Capture Expense

Much more user friendly and automated. Ease of sending in receipts

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 9, 2025

Hi Eleanor Thank you for the fantastic review. We're really pleased to hear the setup went smoothly and that the team made a strong impression. We’re here if you need anything and really appreciate you recommending us to others. Best, James

LM

Lauren M.

HR and Finance Assistant

Renewables & Environment

### "Easy and Supportive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 27, 2025

Faultless and easy, thank you for al your support. \[sensitive content hidden\] were just incredible support to us here at Source.

Pros

Capture is easy and simple, not confusing at all - just what you need when your busy submitting lots of expenses, the system does all the hard work for you! From a HR perspective it really empowers our employees to easily manage busy workloads, and being able to submit expenses on the go!

Cons

I would advise they get some more interactive demos they can issue out, like recordings of how to use the system, their demos were immense - but to have something recorded for employees to look back on would be useful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KE

Katie E.

Finance Executive

Media Production

### "Happy Customer!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 26, 2025

From the initial set up to going live, it has been such a straighforward process and having constant support from \[sensitive content hidden\] has made it a great experience.

Pros

The team have been extremely helpful, in particular \[sensitive content hidden\] who has been so thorough and efficient.

Cons

We have not come across anything we dont like to date.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KT

Katerina T.

Group Financial Controller

Gambling & Casinos

### "Very satisfied with the set up process and the functionality of Capture"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 24, 2025

Pros

Flexibility of the set up and that it is user friendly.

Cons

None found so far. However, I have not used Capture for long enough to provide a more descriptive answer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JZ

Jean Z.

CEO

Machinery

### "Best expense management tool there is!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 22, 2024

We highly recommend Capture Expense for any company still currently managing expenses manually. Whether start-ups or corporates, you will only discover what you are missing out on once you try it. Our overall experience was top notch, from discovering the solution to onboarding the team and integrating with our ERP.

Pros

Super easy to use interface, includes all 8 currencies we use for our international business, intuitive new AI feature such as the WhatsApp integration, simple onboarding for our entire team almost on our own, saved us tons of efforts and time when looking back at manual expense management.

Cons

The fast that we did not discover it sooner.

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Reasons for choosing Capture Expense

Easy to use, includes all features, integrates with our ERP.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JA

Justin A.

BDM

Automotive

### "Great App and Web Facility"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 5, 2024

Excellent and Suzi was a brilliant trainer and helped us implement into our expenses strategy.

Pros

Easy to use and to upload and manage receipts.

Cons

Nothing. I really think this is a winner all round.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/167207/expenseOnce/reviews/)

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