--- title: "Capture Expense Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Capture Expense Software - reviews, pricing plans, popular comparisons to other Expense Report products and more." source_url: "https://www.capterra.com/p/167207/expenseOnce/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Capture Expense Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Capture Expense ## What is Capture Expense? Capture Expense is a cloud-based expense management platform that embeds conversational AI directly into the tools your teams already use, including WhatsApp, Microsoft Teams, and Slack, eliminating the need for traditional expense apps. It automates the full expense lifecycle: raising claims via receipt photo or text message, multi-level approval workflows, credit card reconciliation, mileage tracking, travel management, and real-time reporting through a Finance Copilot. Backed by PSSG and integrated with 50+ systems including Xero, Sage, QuickBooks, and leading payroll platforms, Capture Expense is designed to save businesses 44% on out-of-pocket spend, reduce admin by 60%, and cut manual processing time by 75%. HMRC recognised and Cyber Essentials Plus accredited, built for organisations of all sizes, from SME to Enterprise, Public Sector, Health, and Charity. Capterra Best Value and Best Ease of Use 2026. Software Advice Most Recommended and Best Customer Support 2026. ## What is Capture Expense used for? [Expense Report](https://www.capterra.com/expense-report-software/)[Spend Management](https://www.capterra.com/spend-management-software/)[Travel Management](https://www.capterra.com/travel-management-software/) Recognitions Best ease of use Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price £6 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Expense Report / 2026 - Spend Management / 2026 - Time and Expense / 2026 - Travel Management / 2026 Our "Best of" badge program showcases products with the highest ratings... - Spend Management / 2026 - Time and Expense / 2026 - Travel Management / 2026 Do you work for Capture Expense?[Manage this product listing](https://www.g2.com/products/capture-expense/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Capture Expense 4.9 (24) VS. [4.3 (2,269)](https://www.capterra.com/p/380/Concur-Expense/reviews/) Starting Price £6 Usage Based, Per Month Starting Price $7 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (24) Ease Of Use 4.1 (1,369) Value For Money 4.8 (24) Value For Money 4.1 (847) Customer Service 4.9 (24) Customer Service 4.1 (868) ## Capture Expense alternatives Highest Rated [4.6 (1,231)](https://www.capterra.com/p/142384/Zoho-Expense/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (3,341)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.3 (1,983)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Expensify](https://www.capterra.com/p/97594/Expensify/) [4.5 (1,402)](https://www.capterra.com/p/97594/Expensify/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/97594/Expensify/) [View all alternatives](https://www.capterra.com/p/167207/expenseOnce/alternatives/) ## FAQs about Capture Expense Overview ### Which roles and teams benefit most from Capture Expense? Capture Expense is most used by financial controllers, accountants, and finance operations teams managing receipt capture, expense approvals, coding, and reimbursement records. Payroll and HR teams use it to support employee claims and payroll-related expense administration, while business operations managers, executive assistants, and senior leaders monitor spending, maintain procedures, and oversee budgets. Answer based on 24 reviews Overview ### What company size and industries is Capture Expense built for? Capture Expense is designed for organisations managing employee expenses, especially small businesses (65%) in Security and Investigations (13%), while supporting SMEs through enterprises. Reviewer data also includes midsize businesses (35%), with Hospital & Health Care and Machinery each representing 9%; the vendor also targets health, public sector, and charities. Answer based on 24 reviews Features and Usability ### What are the key features of Capture Expense? Capture Expense includes expense tracking and reimbursement management, plus receipt management with optical character recognition, automated receipt matching, and duplicate detection. It also offers approval workflow and policy management, accounting integration, audit trail, spend analysis, multi-currency support, and mobile receipt upload for expense claims and travel management. Pricing ### How much does it cost and what fees or limitations are included? Capture Expense starts at £6 per user per month on the Business plan, which includes advanced approval, card reconciliation, mileage calculator, multi-currency, project tracking, receipt inbox, receipt scanning, and smart scanning. A free version and free trial are available, and one reviewer described it as reasonably priced. Answer based on 1 reviews Integrations ### Which third-party tools and platforms does Capture Expense integrate with? Capture Expense connects natively to Access Financials, AccountsIQ, Cezanne HR, Cintra, Cintra People, Microsoft Teams, NetSuite, QuickBooks Online, SAP Business One, and SAP S/4HANA Cloud, with additional support for platforms such as EXACT, Opera, OrderWise, and Pliant. The catalog lists about 30 integrations across finance, HR, and collaboration tools. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Capture Expense offer? Capture Expense provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced instruction. Getting Started and Support ### What customer support options does Capture Expense offer? Capture Expense provides email/help desk support, FAQ/forum resources, a knowledge base, phone support, 24/7 live rep support, and chat. No reviewer feedback about support quality is available, so no claims can be made about response times, helpfulness, or common frustrations from users. ## Features AI summary Based on 6,715 Expense Report reviews Capterra data shows that buyers of expense report software rank the following features as their top priorities: - **Payroll Management** (**67%** of reviewers rated this feature as critical) - **Expense Tracking** (**53%**) - **Expense Claims** (**49%**) Capture Expense supports all three of the features reviewers rate most highly: **Payroll Management**, **Expense Tracking**, and **Expense Claims**. Together, these capabilities help businesses manage employee reimbursements, keep spending visible across the organization, and process payroll-related expenses more accurately, allowing teams to maintain financial control and reduce manual work. Expense Tracking 4.6 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred Expense Claims 4.8 (10) 100.00% of 10 reviewers that rated this feature as important or highly important Attaching relevant receipts or supporting documents to submit expenses for reimbursement Receipt Management 4.7 (14) 92.86% of 14 reviewers that rated this feature as important or highly important Upload, track, and submit receipts in a central database Mobile Receipt Upload 4.4 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Scan and upload receipts to a central database using a mobile device Mobile Access 4.4 (14) 71.43% of 14 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Approval Process Control 4.5 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Manage the process of evaluating documents or requests submitted for approval Capture Expense 74 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Receipt Matching: Match digital receipt images or data with corresponding expense entries - Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed - Budget Control: Manage and monitor spending to align with the financial constraints or goals - Carbon Emissions Calculations: Calculate carbon emissions output and footprint - Categorization/Grouping: Organize and group data or items based on various criteria - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Corporate Card: Manage and track credit cards that are distributed to employees to use for authorized business expenses - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Collection: Process of gathering, measuring, and analyzing accurate data - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Duplicate Detection: Compare new data with existing records to detect duplicate entries - Electronic Payments: Electronically collect payments for goods or services - Emissions Monitoring: Monitor emissions and environmental data trends and measure the impact on climate and community health - Employee Self Service: Gateway through which employees can access the system - Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements - ERP integration: Integrate with existing ERP systems - Expense Claims: Attaching relevant receipts or supporting documents to submit expenses for reimbursement - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Greenhouse Gas Tracking: Track, calculate, and report on greenhouse gas (GHG) emissions - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Receipt Upload: Scan and upload receipts to a central database using a mobile device - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Online Booking: Book meetings and appointments through a website or digital platform - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Policy Management: Create, manage, and track policies and procedures within an organization - Prepaid Cards: Bank cards with approved funds pre-loaded that employees can use for corporate purchases - QuickBooks Integration: Integrates with QuickBooks - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - Spend Analysis: Review and uncover trends in spending activity - Spend Control: Set allowances and ensure employees don't spend more than the allotted amounts - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. Features 4.7 (24) 4.7 Based on 24 reviews ## Pricing Value for money 4.8 (24) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/167207/expenseOnce/pricing/) Business £6.00 Usage Based,Per Month It includes: - Mileage calculator - Receipt inbox - Receipt scanning - Advanced approval - Multi-currency - Smart scanning - Card reconciliation - Project tracking Enterprise Get a custom quote It includes: - Single sign-on - ERP integration - Dedicated account manager - Mileage calculator - Advanced reporting - Linked organisations - Open banking - Receipt inbox - Receipt scanning - Advanced approval - Multi-currency - Smart scanning - Card reconciliation - Project tracking Value for money 4.8 (24) 4.8 Based on 24 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Sage Intacct](https://www.capterra.com/p/76/Intacct/)[ Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (24) 4.9 Based on 24 reviews ## User reviews Overall rating 4.9 Based on 24 reviews Filter by rating Counts reflect reviews available in this feed. 5(22) 4(2) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer HR Manager Used the software for: Less than 1 year ### "Capture Expense Onboarding Expenses." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 25, 2026 Overall satisfied, cost wise its very pocket friendly. The onboarding team, especially \[sensitive content hidden\] was of a great support. She has been a problem solver and someone who believed in possibilities. i echo all her support. Currently even after onboarded we are very satisfied with how our queries are addressed on priority. Pros The level of customizations it offers, ChatBOT option, friendly and easy to understand system. The possibilities the portal has, especially for a multi company like us it is very impressive. Cons Nothing at this point. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Financial Controller Used the software for: Less than 1 year ### "Excellent Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2025 A very easy process from start to finish. Would highly recommend to the other businesses. Very friendly and helpful customer service. Pros \[sensitive content hidden\] were fantastic in the set up process ensuring everything went very smoothly from start to finish. Cons A great product and nothing that we have come across to date that we do not like. All users are very happy as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Accountant Used the software for: Less than 1 year ### "ASC Capture Expenses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2025 Brilliant, the best system I have used in terms of structure, user friendly, reports, all of it works really well. Pros How user friendly it is, very sharp and clear screens. We have received feedback from users, all of them positive which is unheard of. Cons Nothing yet! I think it is an excellent system. I would like to keep up to date with developments within the Capture business to see which other areas we may work in partnership to automate processes as ASC. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Finance Administrator Team Leader Used the software for: 1-3 years ### "Great system overall" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 20, 2023 We have generally felt for staff expenses and as a result how us needing to strongly check claims that Capture Expense has delivered a great system with the fundamentals being at hand which is also bespoke to us, so the system/development is more flexible that your average provider - \[sensitive content hidden\] himself was great at developing the product and showing how to use it - we are looking at implementing a bespoke credit card feature and hope we have a similar experience with that too when we get some time to sink into it. Pros Mileage tracker bespoke set up, ability to have many members in the group, ease of use for claimant and administrator, ability to follow on with the set up by adding new academies admin's end as well as adding categories etc, approvals are easy, expense uploads into a separate finance system are easy, reasonably priced, leaders/heads can see a console view of their staff and what has previously been claimed, updates pending/able to be implemented, we use 2 different finance softwares and both marry up with with CE - generally a well-rounded system Cons There has been the odd bug in the system which needed reporting such as mileage not calculating properly or a different vehicle defaulting, audit trail isn't the best. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: Less than 1 year ### "Best expense management tool there is!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2024 We highly recommend Capture Expense for any company still currently managing expenses manually. Whether start-ups or corporates, you will only discover what you are missing out on once you try it. Our overall experience was top notch, from discovering the solution to onboarding the team and integrating with our ERP. Pros Super easy to use interface, includes all 8 currencies we use for our international business, intuitive new AI feature such as the WhatsApp integration, simple onboarding for our entire team almost on our own, saved us tons of efforts and time when looking back at manual expense management. Cons The fast that we did not discover it sooner. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Commercial Finance Manager Used the software for: Less than 1 year ### "Expense Management for a fast growing company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2023 We had a very positive implementation experience and continue to do so with post implementation requests. Capture Expense also helped us through a tough card provider integration and supported us along the way. Pros The software is very adaptable and the mileage claims/tracker functionality works very well with our growing fleet. It was also very easy to implement with great support from the Capture Expense team. So far, the scalability of the product seems to be very good as we continue to grow. Cons Although expense data is available, it would complete the product if there were reports available to be able to allow further control of expenses. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Payroll Used the software for: Less than 1 year ### "Capture Expense " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2024 Great! from demo to getting the software up and running, Capture will do exactly what we need it to do and more! Pros Very intuitive system, which will help massively in making sure that our expense policy is adhered to. When configuring the system, the development and sales team have been there every step of the way and even developed some bespoke features for us. Cons No complaints to speak of, really happy at the moment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Administrator Used the software for: Less than 1 year ### "Excellent onboarding experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2025 We had absolute the pleasure of working with \[sensitive content hidden\] for our onboarding. She was extremely helpful, patient and explained how things worked. She was extremely efficient in answering all our queries by email and over the many team calls. She explains everything and understood all our questions and concerns. We could tell she was an expert! She was so encouraging also and gave us valuable advice from the very start. Pros Ease of use and how it makes claiming expenses and approving expenses so much easier for employees and Finance team. Cons We have not come across anything yet that we do no like about capture Expense. We have only used it for one month. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PK Pavan K. Business Administration Manager Used the software for: Less than 1 year ### "Amazing Onboarding Experience with \[sensitive content hidden\]" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2025 \[sensitive content hidden\] was so patient with explaining the use, setting up and fixing issues so promptly. Ease of use once you know what to do from admin user perspective. \[sensitive content hidden\] made the whole experience seamless and easy, super helpful! Pros Ease of use for end user online and app. Xero integration. Carbon data. Great automated finance tool Cons Tedious to add Analysis Segments to Tags. Having to set up different organisation for multiple currencies, default currency being GBP. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Purchase Ledger Controller Used the software for: Less than 1 year ### "Detertech and Capture Expense " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2025 \[sensitive content hidden\] was a great help while setting everything up, she was always responsive when emailed and nothing was too much trouble Pros Easy to use for all abilities across the company Makes life easier in the account department Cons Set up was hard due to our coding and categories but \[sensitive content hidden\] was there to help and advise how to put things into place Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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