Who Uses This Software?

TeamUnify is perfect for administrators, board members, and coaches who are looking for an easier way to manage their swim team business, regardless of team size.


Average Ratings

31 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • SportsEngine
  • www.teamunify.com
  • Founded 2006
  • United States

About TeamUnify

TeamUnify, a team management software provider, has developed an innovative family of web and mobile software products that have revolutionized the business of managing competitive swim teams. With over 4,000 swim teams, our systems serve around 1 million active administrators, parents, and swimmers worldwide. Every subscription includes 7 days-a-week support and unlimited free upgrades to our ever-growing and developing team management software suite.


TeamUnify Features

  • Background Screening
  • Donation Management
  • Equipment Tracking
  • Facility Management
  • Game Results Tracking
  • Online Registration
  • Scheduling
  • Team Assignments
  • Volunteer Management
  • Attendance Tracking
  • Class Scheduling
  • Event Management
  • Member Management
  • Online Payments
  • Online Registration
  • Parent Portal
  • Skills Tracking
  • Staff Management
  • Team Management

TeamUnify Reviews Recently Reviewed!


It helps with the swimming management.

Apr 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I enjoy the ability to transfer and move items I need to have organized for my swim team information.

Cons: The program itself cost a little bit more than I was wanting to pay, but you gotta spend money to make money as they say.

TeamUnify has revolutionised our swimming club administration and enabled us to scale.

Dec 02, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great Platform, which we now use to cover almost all of the clubs administration. Really easy to use and manage large numbers of swimmers, families and volunteers. Billing is a dream, enabling us to manage over 15 different squads/roster groups and a combination of billing processes. Getting up and running was really straightforward, and the help provided by TU was great. Managing meet entries has become really simple, we are entering approx. 30-40 meets per year with up to 150 swimmers at any one meet. The website structure is perfect for a swim club and has enabled us to dramatically improve the web experience for our swimmers, but also visitors. The OnDeck App is widely used by our members and recent updates have added some great improvements to functionality. We are now exploring some of the features we got to yet, such as Mainset for our coaching team and hope to start using Touchpad for our own meets in the future. Tech Support is incredible, great helpful people and very quick helpful and timely responses. I never have to wait long to solve any problems I have.

Cons: It would be great to get the supported html version extended, so we can be more creative on the website. We would love to see better functionality to manage non swimming members, such as volunteers and officials - such as managing their certifications, with renewal dates etc.. But apart from that - we haven't found any real 'cons' with this solution.

Overall: Much reduce admin burden for a large growing club. The ability to scale membership from 150 - 600 swimmers, without the incremental administration. A re-vamped website. We have also been able to move our clubs processes to almost 100% paperless processes.

TeamUnify helped us get everything under control and support our coaches' and swimmers' ambitions

Dec 01, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is great to know that our Head Coach and her coaching team love the system and use it every day to manage their squads and training plans. Also, that our parents and swimmers can view and maintain their information, and enter meets on-line. The website has been such a useful communication tool, and very easy to manage.

As Treasurer, I know that it has helped turn around our club financially, and provides me with all the visibility I need to manage the club's finances. We love the registration process for new members.

It is great that admin roles can now be shared amongst our small team of volunteers.

The TeamUnify support team are very responsive, and the software is always being enhanced to further meet the needs of the UK market. Through TeamUnify we have shared learning experiences with other clubs, which has been great for us and for the future of our sport.

Cons: The software is very flexible, and there is now so much functionality that it can take a while to work out how best to proceed. Technical support is always available (and very good it is too), but we really needed to rethink many of our club's internal processes in order to get the best use out of the software. (NB This is NOT a disadvantage - it just needs an investment of time, particularly in the beginning and if anyone changes their roles. But in our experience the investment very soon pays dividends).

Some of our members have said they find it hard to work out what they owe - but we are getting better at explaining, and the problem should be overcome by the automatic payments facility we hope will be launched in the UK soon. This will enable us to collect payments even more efficiently (and save loads of work for members and administrators!).

Overall: See previous comments

Capterra-loader

Great product for billing and team management. Easy to use and large capabilities!

Nov 30, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Management and billing is easy. Event registrations and app is simple to use. Helps us collect money effectively and keep accurate records.

Cons: Email needs improvement and some coaches struggle with all the capabilities it has. (has a lot! Might be good to have a more simplified platform for coaches and users with a more complex platform for admins.

Overall: Account management and quality accounting done all in one place. Having entries online is crucial for our large team.

Total package to run our team!

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Our website is easy to navigate for our swimmers/parents, and it's easy for me to manage and update our site on a daily basis. I can communicate with anyone or everyone with a few clicks. TeamUnify helped us set up a unique design and always responds quickly to questions. They are constantly improving the functionality of the site and giving us more options. They listen to customer feedback and reach out to see how they can improve. Couldn't think of a better system to run our team.

Cons: The online website is not fully mobile-compatible. It is getting better but still has a ways to go. Their mobile app (OnDeck) does many of the same functions as the website but not all. Further improvements on the "mobile front" will make this product even better. I look forward to those updates.

TU is command central for our team. Definitely worth the investment!

Nov 29, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Internet based which enables easy use from multiple individuals, houses all our team information in one place, on-line tutorials are terrific, and overall the system is user-friendly.

Cons: Unable to integrate with QB on-line, unable to import and export with MM which makes it difficult especially when hosting and running meets (MM is still the standard in our LSC), writing tool for workouts is cumbersome.

Very easy to use with great customer service. My emails are usually responded to within the hour!

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It makes the harder parts of running a swim team (collecting money, team communication, and event sign ups) really easy. There is a great team behind it ready to resolve issues quickly! Even if the issue is only user error!

Cons: I wish it had more freedom to set things up specific ways. Be able to collect bills for some on the 15th while doing others on the 1st. This applies mostly to those that use the echeck. The financial reports are a bit confusing and the amount charge is never the amount that gets deposited. The treasurer has a hard time knowing the exact fee breakdown.

Overall: Makes it easy to run a swim team. Can control the group email and group text from one place. Swim meet sign up is a breeze. Charging accounts is so much less stressful.

This product offers complete service and is continually evolving.

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Integration of all facets of team administration. Workout program has been very valuable to our program.

Cons: Lesson admin has a rough learning curve for both admin and customers. Once you get experience it's easier. The financial transaction features as well as transferring swimmers from lessons to team is very simple.

Overall: Ease of daily operation of the team.

Our only issues was with reconciling our accounts. We also didn't like the looks of the website.

Nov 28, 2017
3/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: So easy to use, so much better than any other team management software. We used the software for 4 years but recently switched and we regret it.

Cons: The company didn't provide timely answers to questions to our accountant. We got the run around for months about the processor and how the money was being used.

Overall: The benefits surely outweighed the cons. We really liked the functionality of the product and how we could easily upload and sign up swimmers for meets.

Capterra-loader

Works perfectly for managing a swim team

Nov 02, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Handles the web site for the team and also allows families to sign up to volunteer and sign their kids in or out for the swim meets

Cons: Prior to the meet the entry of swimmers is not as easy as Team Manager. Team Unify does not seem to be set up for an admin/coach to enter all of the swimmers and events. It seems to be set up for families to log in and sign their individual swimmer up for events which is not how we do it.

Wonderful swim team management.

Nov 02, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Mass messaging capability via OnDeck. Nice volunteer management features. Good billing search capabilities.

Cons: Slightly clunky web page design features, but it works. Runs a little slow sometimes. Events posting process a little clumsy.

Overall: Simplifies team management.

Overall it is easy to use. We have been using it since 2007.

Oct 26, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Like that it is web based so we can do things from anywhere and are not office-bound. Billing is much more automated and we like that we are not responsible for credit card information.

Cons: When updated an individual account and we go back to the account/member admin it goes back to the beginning of the alphabet.
Billing only takes place on the first of month, would like flexibility to set our own date.
Some responses are pre-programmed and we would like the flexibility to do our own - like billing notice, job sign up not open.
Would like that the News function would like us post documents like the meet page function does.
Divorced families which want both to pay their half are not an option in your system.

This software has changed our sport and business dramatically. It enhances all admin duties.

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Dependable online platform
Electronic Billing
Easy basic website construction and editing
Member communication tools
Competition Results management
Financial management

Cons: It lacks a little flexibility in some of it's core functions-they are constantly updating but it seems to be focused on new functions not as much on enhancement.

At times it feel like they have developed and added features too fast.

Overall: Member administration and communication was improve several fold and time an energy require for those tasks was reduce an equal amount

This software has been fantastic - cuts way down on the man hours needed to run a program

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Two of the best things about this product is their customer service and development teams - they are always there to help and to take suggestions and put them into action within the software.

I used TU daily.

Oct 23, 2017
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Gives a lot of information to the membership. The program makes it easy to sign up for meets and send in the entries.

Cons: A lot of parents find it difficult to use. As an administrator I had to read HOW TO directions a lot, it was time consuming.

Great produce for managing swim teams. Very easy to use!

Oct 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have been using Team Unify to help manage our summer swim team for several years now. This is a great product that is very easy to use and meets all our needs as a summer swim team. You can easily manage registration and collect payments, manage meet events, and sign up volunteers. The site is very intuitive and the tutorials are very well done. I use the software daily during summer swim season from May-July.

Cons: Setting up and monitoring required volunteer shifts can be a little bit difficult to learn at first.

Overall: Makes it very easy to complete swimmer registration, sign up for meet events and volunteer shifts. Is easy to post updates and information for our team.

As a team administrator, I love this product for ease of billing, meet entries, team admin, etc.

Oct 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Billing, meet entry, reports, Customer support is GREAT! Love our custom website! Ease if Swim-a-Thon donations. We just purchased SwimOffice Pro and are excited to see how well it will integrate into the functionality of our team.

Cons: Server sometimes slows way down, and it's frustrating in the middle of work day waiting for this to be fixed.

Very Helpful for team management

Oct 20, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support

Pros: Once you understand how it all works, it is very awesome. I would recommend to another team to use.

Cons: If you are not that computer saavy, it can be difficult to teach and navigate. I find teaching our volunteers that are required to send emails etc. find it hard to figure out how to.

Great program. Lots of options. There is a lot of information available.

Oct 19, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Billing feature attached to accounts has made a tremendous impact for ease of use with our members and made record keeping much simplier.
Email feature from site .
Meet entry system with full staff coach access.

Cons: System tends to be a little fragmented in certain areas, calendars as an example. They can be a little dated and difficult to manage.
Sometimes for some of our members, the shear volume of information is too much and need just basics.

Great customer support overcomes any obstacles

Oct 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I am reminded of old Volkswagon commmercials...it just works. Original setup was very low effort on our part, continues to fit our needs, has features we have not even tapped yet. Ability of team members, families to maintain their own account has been a plus, much easier than having to make updates myself. Easy to put together group emails to any select group and for any purpose. Excels at communication, one of the big complaints about both large and small organizations, makes accounts and payments easy and clear, easy for members to track and verify bills, and to make corrections. Appreciate ease of meet entries, increased communication with swimmers about what they want to swim.

Cons: Meet entries for relays can be a little cumbersome, but once we got used to it, is now easier. Would like to be able to access Touchpad for another organization that does not use the base programs.

Overall: Communication. I have often recommended it already, continue to do so with another group that is considering using it. There is a distinct advantage in entering meets and getting results for other teams also using TU.

Very easy to use

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is perfect for any one. I was out of town and had my sister login and send an email and it was easy to explain to her how to send it with no problems.

Cons: The lesson set up is confusing and takes to long to set up lessons. It also does nOt notify you when someone has signed up like the team registration does. I am constantly having to check it.

Overall: I have been using the software since 2006 and it has come along way and makes my life easier.

We are using all aspects of Team Unify . . . the website, Mainset and the new Team Feed.

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, great customer support (and I mean GREAT), cutting edge additions (Team Feed is great).

Cons: I would love to see better 'Performance/Time Reports'. Print outs of best times, time difference to time standards, meet improvement.

Overall: Ease of keeping track of things . . . financials, times, sign up, etc.

Team Unify has been a lifesaver. It has been a time saver for me and is easy to use.

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Website is easy to use and change. It allows us to communicate easier with our swim families.
Meet entries run smoother. Our billing is also much easier and no more delinquent payments.

Cons: I only wish my organization would allow us to purchase the additional features that are available. Would love to be able to utilize the workout portion of the software.

Now that I know how to use the system I like it. There is a learning curve to figuring it all out.

Oct 18, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that I can have everything in one spot- memberships, rosters, billing, etc and that new features are being updated (ex. meet fees!).

Cons: I dislike the setup for service hour resets. I would like to be able to reset cancelled/suspended accounts as well. I feel like it is not super user friendly to my parents in that they often have to search or ask me where to find certain information (like service hour information!). I would also love if they added an automated email option i.e. send this reminder out every Monday, billing information on the 23rd of each month, etc and if the system could run billing reports reconciled with roster groups, coaches, etc. (maybe create my own billing reports the way I want them run?!) Though I am not tech savy, so not sure how realistic all this would be!

Team Unify was always easy to use and customer service was amazing!

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and looked professional for very little cost. Very easy to make instant changes and updates. Able to communicate with multiple or specific groups with ease.

Cons: Would have liked more freedom to change the look of the home page, found the basic package was great to begin with but would have like to be able to make changes so it didn't look the same as every other page.

We've been early fans of the platform and like to overall ability to manage ALL aspects of our club.

Oct 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: We have developed and utilised many of the additional features of the platform over our time and find the fully integrated nature of the platform the best feature. Multiple Administrators and Club officials can work on club needs, seamlessly on one platform. TU have taken on board many of the development suggestions by users and are truly focused on how to develop the platform for the customer.

Cons: The platform is not fully functional for our region (Europe), hence we cannot fully utilise all features and benefits. The platform can occasionally be slow with some bugs, but they are resolved quickly. To be a truly 'engaging' experience, Access for members (AKA Swimmers) would be something we think is important to develop 'TEAM' Feed as a social platform for club members, not just account holders.

Capterra-loader

This is the gold standard for swim team management software.

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Accurate, current, and reliable. TU does a great job keeping things up to date, relevant and working. Thanks

Overall: All is great. If there are problems or known features, TU does a good job with updates, and/or fixes

TeamUnify is THE BEST software for swim teams! This is the ONLY product that does it all!

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the mobile app that allows you to do everything in 1 place. This makes Dry side operations for the program way easier. Families can use the app to check event/meet declarations, billing, best times, and now the NEW TeamFeed. This makes families/parents feel like they are part of program even more.

As a coach this app makes writing workouts super easy. This allows me to keep a quick thumb on all the info that we need a snap. When athletes/parents have questions about training it is easy to pull up and explain or show what we have done. It truly allows we to keep on top of the program better.

Cons: The load times on some of the data could be improved. Working with live data is great, however I do feel that some data could be cached to allow for better load times.

Overall: It has allowed my program to become better at what we do!

My experience with TeamUnify has been amazing. They really work to make the customers happy!

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Our swim families enjoy all the features the software offers...especially how easy it is to communication and send information. The technical support is huge plus as they are always ready to help. I can go on and on how easy the software is to use...very user friendly!

Overall: The benefits of this software is that is saves time, its easy to use and very easy to teach people how to use it!

Capterra-loader

TeamUnify customer for 8 years, business owner and head swim coach.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It made our team billing easy and painless. Website design is easy to use and change. It is the best all around swim team management system available with all the must and bolts included. Even a novice user can navigate through it. TU also keeps it up to date and fresh.

Overall: It streamlined our billing and fee collection process 100%. Saves time for me to concentrate on other aspects of team management. I also feel we have a very good presence on the web with our fully functional website.

I have been extremely satisfied with my TeamUnify experience.

Oct 12, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software provides a full platform for managing my team. Registration & finances, website & communication, planning & execution. I can easily access the information from my laptop or mobile device with full functionality, which allows me to share information and access easily with my staff. I really like the features of unlimited video, easy social media sharing & website design as well as the ease of use to set up planning for practices, including the ability to easily share with my staff.
Perhaps what I like most about using the software is the response from their customer service and their genuine want to hear what we as users would like to see added/changed for the software.

Cons: There are bugs and occasional issues with the server slowing down, but these are generally resolved within a short time. I do wish they had a stand alone version that would allow editing/writing of workouts and member information that did not require internet access. Would be nice to work on the software while unable to access wifi (on a plane, passenger in a car, pool without internet access, etc)

Overall: Full team management under one simple to use umbrella. Data/information easily accessible via computer or mobile device.