# Ideawake Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Ideawake Software - reviews, pricing plans, popular comparisons to other Innovation Management products and more.

Source: https://www.capterra.com/p/167267/Ideawake

---

# 

 Ideawake Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Ideawake

## What is Ideawake?

Shockingly simple innovation management platform with a Return on Investment Guarantee. Schedule your demo today and claim your free Innovation Readiness Assessment free ($2,500 value). Capture, evaluate, and take action on ideas from employees, customers, or partners.

## What is Ideawake used for?

[Idea Management](https://www.capterra.com/idea-management-software/)[Innovation Management](https://www.capterra.com/innovation-software/)

Recognitions

Shortlist

Overall rating

Based on 87 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Starting price

$650

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Idea Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Ideawake alternatives

Highest Rated

[4.9 (29)](https://www.capterra.com/p/10015098/Ideally/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (35)](https://www.capterra.com/p/169061/ITONICS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (561)](https://www.capterra.com/p/144020/Aha/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Accubate](https://www.capterra.com/p/266309/Accubate/)

[4.8 (25)](https://www.capterra.com/p/266309/Accubate/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/266309/Accubate/)

[View all alternatives](https://www.capterra.com/p/167267/Ideawake/alternatives/)

## FAQs about Ideawake

Overview

### What problems does Ideawake solve?

Ideawake solves scattered idea collection, lost attachments, unclear ownership, and slow review workflows by centralizing submissions, files, comments, voting, ranking, and status tracking in one place. Innovation teams, program managers, HR leaders, healthcare educators, and cross-functional departments use it to crowdsource ideas, prioritize improvements, and move initiatives from suggestion to implementation.

Answer based on 74 reviews

Overview

### Which roles and teams benefit most from Ideawake?

Ideawake is most used by managers, innovation leaders, and frontline operational teams who need to capture, evaluate, and act on ideas at scale. Healthcare educators and clinical staff use it to improve processes, while analysts, compliance teams, and executives rely on it to organize feedback, prioritize initiatives, and track implementation outcomes.

Answer based on 87 reviews

Overview

### What company size and industries is Ideawake built for?

Ideawake is built primarily for enterprises, which make up 71% of reviewers, with the strongest fit in Hospital & Health Care at 21%. It also serves small businesses at 18% and midsize companies at 11%, with additional use in Financial Services and Marketing and Advertising for idea management.

Answer based on 87 reviews

Features and Usability

### What are the key features of Ideawake?

Ideawake includes core idea management features such as idea collection, idea ranking, polls/voting, and configurable workflow to move ideas from submission to approval and implementation. Differentiators include crowdsourcing, gamification, challenges, commenting, and mobile access, with dashboards and status tracking supporting visibility, collaboration, and employee engagement.

Answer based on 62 reviews

Overview

### How does Ideawake help with idea generation and innovation?

Ideawake gives teams a clear place to collect, discuss, and rank ideas so innovation moves forward faster. Many business, marketing, and operations teams value the easy online brainstorming, collaboration, and employee participation, though some smaller or conversation-driven workplaces find digital idea sharing less natural than face-to-face discussion.

Answer based on 20 reviews

Integrations

### Which third-party tools and platforms does Ideawake integrate with?

Ideawake integrates with over 30 third-party tools and platforms across collaboration, CRM, and development. Key integrations include Airtable, Asana, ClickUp, GitHub, Gmail, Google Workspace, HubSpot CRM, Jira, Microsoft 365, Microsoft Teams, Outlook, SharePoint, Dynamics 365, Azure AI services, and Microsoft Azure.

Answer based on 4 reviews

Getting Started and Support

### What training and onboarding options does Ideawake offer?

Ideawake provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference, and videos provide self-paced instruction.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does Ideawake offer, and how do users rate the experience?

Ideawake offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as accessible, responsive, friendly, and hands-on during setup and launches. Some mention occasional delays in replies or issues after changes, but most say problems are resolved quickly.

Answer based on 17 reviews

Features and Usability

### What features does Ideawake offer for idea management?

Ideawake offers idea submission, ranking, collaboration, tracking, dashboards, and security features that support internal and external idea programs. Many teams like the broad feature set and ongoing updates, but some admins want more customization, clearer workflows, faster filtering, better real-time updates, and easier navigation for first-time users.

Answer based on 18 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Ideation

4.7 (48)

75.00% of 48 reviewers that rated this feature as important or highly important

The creation, development, and sharing of potentially innovative new ideas

Collaboration Tools

4.5 (43)

69.77% of 43 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Idea Ranking

4.6 (32)

65.63% of 32 reviewers that rated this feature as important or highly important

Facilitates users voting on ideas that are presented so the most favorable ones can be highlighted and further pursued

Real-Time Updates

4.6 (30)

53.33% of 30 reviewers that rated this feature as important or highly important

Receive system updates as soon as any changes are made

Data Security

4.6 (25)

64.00% of 25 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

Workflow Management

4.5 (24)

54.17% of 24 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Ideawake 65 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Route documents and other data through one or more stakeholders for review and approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Group collaboration to solve ideas in a productive and concentrated manner.

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Configure existing workflows to meet your organization's needs

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Collects information, opinions, or ideas from a group of people

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Graphical representation of data

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Tracks metrics that provide insight into how a user interacts with any interface or product

Create, share, and manage the distribution of job descriptions/duties

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Games or game-like elements to track progress and reward accomplishments

Use AI to generate content in the form of text, images, videos, etc.

Process of gathering idea submissions from users, employees, or customers using internal, external, or crowdsourcing channels

Process of exploring and evaluating new ideas as well as composing solutions and tracking progress in order to bring them to market

Facilitates users voting on ideas that are presented so the most favorable ones can be highlighted and further pursued

The creation, development, and sharing of potentially innovative new ideas

Process of developing, planning, managing, and executing new ideas or innovations

Access software remotely via mobile devices

Enable custom polls/voting to facilitate decision-making or increase engagement

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Arrange tasks based on the level of priority or urgency

Reporting on how each user, task or process has advanced since its initiation

Organize and schedule projects

Monitor the progress of projects from start to finish

Estimate or forecast of a future scenario based on the study of present trends

Ratings/Reviews

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Track the status and progress of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Review data from past periods to reveal recurring tendencies and predict future performance

Interact with data visualization elements, such as charts and graphs, to drill down into data

Create, design and manage workflows for repetitive tasks

Features

4.6 (87)

4.6

Based on 87 reviews

## Pricing

Value for money

4.5 (53)

Free Trial

Starter

$650.00

Per User,Per Month

Business

$1,875

Value for money

4.5 (53)

4.5

Based on 53 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)

## Support, customer service and training options

Customer Service

4.8 (59)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (59)

4.8

Based on 59 reviews

## User reviews

Overall rating

4.7

Based on 87 reviews

Filter by rating

5(67)

4(16)

3(4)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SP

Shantanu P.

Manager

Electrical/Electronic Manufacturing

### "This is not a structured solution"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

January 19, 2024

Not happy. Many changes are required to make it suitable to implement.

Pros

Only first step is good to capture the idea. Reports are good.

Cons

After idea capturing, it looses the track. Work flow and the dashboard sequence do not match. Every process step i.e. evaluation, approval, implementation etc, need to have separate screen to understand. Date and time stamp with completion process is required for each sequence and it is missing. At the same time real time updating is not visible, every time i need to refresh it to see the effect. Idea system should be integrated with the KAIZEN, IPR and Big project systems. It shall be integrated with the TPM pillar concept to have good integration.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Manager

Information Services

### "Your Go-to-Platform for Ideas & Innovation"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

January 11, 2024

Pretty good, we have been using it as an ideation platform and it get the job done

Pros

Ease of use is one of the best features along side the friendly interface. I haven't seen a better interface.

Cons

Sometime it just goes back to the homepage

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KA

Kim A.

RN Clinical Educator

Hospital & Health Care

### "Project Management Made Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 10, 2024

Pros

I love this platform for managing projects within my program. I run a Nurse Residency Program 200+ nurses each year and have them work on quality improvement or EBP projects to positively impact patient and nursing outcomes. The platform allows multiple people to post and interact on the project while maintaining consistency and project standardization. The customizable stages guide the nurses through each stage of the project seamlessly. It visibility also allows organizational leaders to view the projects and interact through providing comments, suggestions, or simply encouragement. This virtual option is user friendly, environment friendly, and allows for a sustainable option for promoting innovation for nursing.

Cons

I do not have anything I do not like about the platform. It is a useful program and the customer service is so amazing that I have no complaints.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SP

Sharan P.

Chief Manager Technical E-Coat

Automotive

### "Feedback on Ideawake"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 26, 2023

Overall my experience is very good and would suggest others to explore this platform to generate new ideas.

Pros

Very good concept and each and each individual of the organisation can see the idea and gets motivated by others.

Cons

Seeing the number of ideas given by each individual from all the department is very encouraging.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HL

hamza l.

Manager

Restaurants

### "Innovation that excites"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 22, 2023

Pros

I like how easy it is to post and collaborate ideas.

Cons

Sometimes I can't open multiple tabs for different sections

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RO

Ruth O.

Training Coordinator

Logistics and Supply Chain

### "comication"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 28, 2023

I like a lot the way i can see other people form other plants

Pros

comunication whit other team form other state

Cons

N/A i think everything is perfect and nice

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GG

Gitanjali G.

Corporate and Strategy

Chemicals

### "Great Place for Innovation"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

November 23, 2023

Pros

It is user friendly. Navigating through Ideas, voting, commenting and sharing are some good Features. Also, the interface is good.

Cons

I think there should be a feature where innovator club members who are also the moderator should not get the visibility of name of the idea owners, as it can lead to biasness. Also, I guess the people who are buying this platform should have fleaxinility to change the wire frame according to their quality of employees.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CP

Christina P.

Managing Partner

Restaurants

### "User "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

November 12, 2023

Pros

Easy for new users to use to get to the site.

Cons

No much it seems pretty simple for users. Only tried it once.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BS

Bri S.

IT Program Administrator

Financial Services

### "Excellent for Hackathons and Ideas in between those cycles"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 10, 2023

Pros

I really like how ideas are managed through implementation in the tool. It is easy to vote and find out how far the ideas has gone in the process. The ability to comment and like in the early phases is awesome as well to understand impact.

Cons

I think our instance may just be segmented/configured in such a way where it is easier to find an idea if I remember the event it was discovered. I guess the point is I'm not sure if I've ever seen any documentation about how to search for an idea I've voted for every single time.

Switched from

[Confluence](https://www.capterra.com/p/136446/Confluence/)

I'm pretty sure it was hard to capture ideas from every segment of the company, not everyone has access to the Confluence tool.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BW

brandon w.

manager

Food & Beverages

### "Ideawake review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 30, 2023

Pros

Ease of use. Having all ideas together is useful

Cons

Platform layout could be more user friendly

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/167267/Ideawake/reviews/)

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Popular comparisons

[Accubate vs Ideawake](https://www.capterra.com/compare/167267-266309/Ideawake-vs-Accubate)