--- title: "Ideawake Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ideawake Software - reviews, pricing plans, popular comparisons to other Innovation Management products and more." source_url: "https://www.capterra.com/p/167267/Ideawake/" page_type: "product" language: "en" publication_date: "2026-11-01" --- # Ideawake Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 1, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ideawake ## What is Ideawake? Ideawake is an easy to use, AI enabled idea management platform that makes it easy to capture, evaluate, and take action on ideas from those who know the most about your organization. Ideawake provides a one-stop platform for facilitating innovation challenges, hackathons, kaizen events, continuous improvement programs and open innovation initiatives from initial sourcing of ideas to measuring ROI. Ideawake is trusted by 100 employee startups to leading Fortune 500 companies to enable a culture of innovation, drive financial results, and increase employee engagement at scale. Our platform is currently powering innovation programs in 39 countries in 17 different industries including manufacturing, technology, healthcare, financial services, retail, hospitality, and pharmaceuticals. Some of our notable customers include US Bank, Sirius XM, Jason’s Deli, HP, Mercury Marine, and Nerolac Paints. Book a demo today to experience Ideawake in action. ## What is Ideawake used for? [Idea Management](https://www.capterra.com/idea-management-software/)[Innovation Management](https://www.capterra.com/innovation-software/) Recognitions Shortlist Overall rating Based on 87 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% Starting price $650 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Idea Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Ideawake alternatives Highest Rated [4.9 (35)](https://www.capterra.com/p/10015098/Ideally/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (566)](https://www.capterra.com/p/144020/Aha/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (2)](https://www.capterra.com/p/10006760/SCOUT/#reviews) Starting price $10000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (35)](https://www.capterra.com/p/169061/ITONICS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/167267/Ideawake/alternatives/) ## FAQs about Ideawake Overview ### What problems does Ideawake solve? Ideawake solves scattered idea collection, paper-based submissions, and unclear ownership in innovation programs by centralizing proposals, supporting comments and voting, and tracking ideas through review, prioritization, and implementation. Innovation teams, department leaders, frontline employees, healthcare program managers, and marketing teams benefit from involving broader contributors in operational improvement and new-program decisions. Answer based on 70 reviews Overview ### Which roles and teams benefit most from Ideawake? Ideawake is most used by managers, innovation leaders, and project teams to collect ideas, evaluate proposals, and coordinate improvement initiatives. Healthcare professionals, including clinical educators, nurses, therapists, and pharmacists, use it to gather frontline feedback and support care-process changes. Operations and plant leaders apply it to identify process issues and track improvement work. Answer based on 87 reviews Overview ### What company size and industries is Ideawake built for? Ideawake is built primarily for enterprise organizations, which account for 71% of reviewers, with Hospital & Health Care as the top industry at 21%. It also serves small businesses (18%) and midsize businesses (11%), including Financial Services and Restaurants, for idea management focused on cost savings, revenue generation, and workplace improvements. Answer based on 87 reviews Features and Usability ### What are the key features of Ideawake? Ideawake includes ideation tools for posting and developing ideas, collaboration tools that let participants interact around submissions, and real-time updates that show idea progress. Idea ranking supports consensus on which ideas are most actionable, helping teams prioritize resources and guide innovation decisions. Answer based on 14 reviews Overview ### How does Ideawake support idea innovation? Ideawake gives organizations a practical hub for collecting, discussing, ranking, and advancing employee ideas. Innovation teams, marketing groups, and operational leaders use challenges and gamified participation to bring more voices into decision-making. Configuring different workflows can take planning, and some teams still pair the platform with live conversations for deeper idea development. Answer based on 20 reviews Integrations ### Which third-party tools and platforms does Ideawake integrate with? Ideawake connects natively to over 30 integrations across productivity, CRM, and development tools. Key integrations include Airtable, Asana, ClickUp, Gmail, Google Workspace, HubSpot CRM, Jira, Microsoft 365, Microsoft Outlook, Microsoft Teams, GitHub, Dynamics 365, Microsoft SharePoint, Microsoft Excel, and Azure AI Search. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Ideawake offer? Ideawake provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced walkthroughs. Answer based on 3 reviews Getting Started and Support ### What customer support options does Ideawake offer, and how do users rate the experience? Ideawake offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representative support, and chat. Users generally describe the support team as accessible, friendly, responsive, and helpful with setup, launches, customization, and technical issues. Some users report longer reply waits, while others want more testing before software changes are released. Answer based on 17 reviews Features and Usability ### What features does Ideawake offer for idea management? Ideawake provides core idea-management features for challenges, collaboration, rankings, dashboards, and project status tracking. Teams value its accessible submission and sorting tools, administrator controls, and SSO options. However, administrators may need training, while some users want deeper workflow customization, anonymous review controls, faster filtering, and clearer real-time progress updates. Answer based on 18 reviews ## Features AI summary Based on 269 Innovation Management reviews Capterra data shows that buyers of Innovation Management software rank the following features as their top priorities: - **Ideation** (**50%** of reviewers rated this feature as critical) - **Collaboration Tools** (**42%**) - **Strategic Planning** (**47%**) Ideawake supports all three of the features reviewers value most: **Ideation**, **Collaboration Tools**, and **Strategic Planning**. Together, these capabilities help businesses capture and develop new ideas, improve teamwork across stakeholders, and connect innovation efforts to larger business goals, allowing teams to move from idea generation to execution with more clarity and coordination. Ideation 4.7 (48) 75.00% of 48 reviewers that rated this feature as important or highly important The creation, development, and sharing of potentially innovative new ideas Collaboration Tools 4.5 (43) 69.77% of 43 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Reporting & Statistics 4.5 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Feedback Management 3.7 (7) 14.29% of 7 reviewers that rated this feature as important or highly important Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Prioritization 4.5 (22) 54.55% of 22 reviewers that rated this feature as important or highly important Arrange tasks based on the level of priority or urgency Idea Ranking 4.6 (32) 65.63% of 32 reviewers that rated this feature as important or highly important Facilitates users voting on ideas that are presented so the most favorable ones can be highlighted and further pursued Ideawake 68 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting: Allows users to comment on data sets to help future users better interact and interpret the data - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Configurable Workflow: Configure existing workflows to meet your organization's needs - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Crowdsourcing: Collects information, opinions, or ideas from a group of people - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Evaluation Management: Create, share, and manage the distribution of job descriptions/duties - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Gamification: Games or game-like elements to track progress and reward accomplishments - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Idea Collection: Process of gathering idea submissions from users, employees, or customers using internal, external, or crowdsourcing channels - Idea Development: Process of exploring and evaluating new ideas as well as composing solutions and tracking progress in order to bring them to market - Idea Ranking: Facilitates users voting on ideas that are presented so the most favorable ones can be highlighted and further pursued - Ideation: The creation, development, and sharing of potentially innovative new ideas - Innovation Management: Process of developing, planning, managing, and executing new ideas or innovations - Mobile Access: Access software remotely via mobile devices - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Prioritization: Arrange tasks based on the level of priority or urgency - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Project Tracking: Monitor the progress of projects from start to finish - Projections: Estimate or forecast of a future scenario based on the study of present trends - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.6 (87) 4.6 Based on 87 reviews ## Pricing Value for money 4.5 (53) Free Trial Starter $650.00 Other,Per Month Business $1,875 Enterprise Contact Us Value for money 4.5 (53) 4.5 Based on 53 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) ## Support, customer service and training options Customer Service 4.8 (59) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (59) 4.8 Based on 59 reviews ## User reviews Overall rating 4.7 Based on 87 reviews Filter by rating Counts reflect reviews available in this feed. 5(67) 4(16) 3(4) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Carson W. Innovation Specialist Used the software for: Less than 1 year ### "Easy way to crowdsource and evaluate ideas from busy people" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2020 When I was evaluating the options, one thing that stood out with Ideawake was the people. It's a big enough company to deliver top-notch software and customer service but small enough to know team members by name. Because Ideawake is nimble, our rep was able to customize the software to fit one especially complex idea challenge. They listen, respond quickly and value their customers. Pros It's easy for idea challenge participants to access the site through single sign-on, contribute ideas and interact with others by leaving comments or upvoting other people's ideas. One "complaint" we got from an early challenge was that it was so easy, people thought there had to be something wrong. Another huge benefit is its accessibility outside the network. Health care workers don't have extra time to use networked computers, so Ideawake makes it easy to engage with them on the smartphones, tablets or any computer. Cons The current version is a bit tricky to set up challenges, but the Ideawake team is very accessible and hugely helpful, so we lean on them for back-end help. Once an idea challenge launches, we can typically troubleshoot most issues. I have seen a demo of the next platform, which will make it easier for administrators, so this shouldn't be as much of an issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Clinical Laboratory Technical Specialist Used the software for: Less than 1 year ### "Using Ideawake for our Process Improvement Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 28, 2022 Ideawake has proved very worthy in my company's use case(s), we have found this platform as a large upgrade to our previous systems, most of which relied on multiple Microsoft products. As this software continues to grow and expand to allow for further functionality, integrating the platform into more of our departments seems inevitable. Pros ◉ This software can be customized to fit each community's specific needs ◉ The software is very intuitive and easy to understand ◉ The development team is quick and effective when asks arrive from end users ◉ Staff is incredibly friendly and helpful in reaching desires of customers ◉ Integrating to this system from an older system is aided by helpful tools to move existing data to this platform Cons ◉ Some features are still in development ◉ Some users may find the software difficult to navigate once receiving Admin access Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Manager Used the software for: Less than 1 year ### "This is not a structured solution" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 January 22, 2024 Not happy. Many changes are required to make it suitable to implement. Pros Only first step is good to capture the idea. Reports are good. Cons After idea capturing, it looses the track. Work flow and the dashboard sequence do not match. Every process step i.e. evaluation, approval, implementation etc, need to have separate screen to understand. Date and time stamp with completion process is required for each sequence and it is missing. At the same time real time updating is not visible, every time i need to refresh it to see the effect. Idea system should be integrated with the KAIZEN, IPR and Big project systems. It shall be integrated with the TPM pillar concept to have good integration. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Bri S. IT Program Administrator Used the software for: 1-3 years ### "Excellent for Hackathons and Ideas in between those cycles" 5.0 November 17, 2023 Pros I really like how ideas are managed through implementation in the tool. It is easy to vote and find out how far the ideas has gone in the process. The ability to comment and like in the early phases is awesome as well to understand impact. Cons I think our instance may just be segmented/configured in such a way where it is easier to find an idea if I remember the event it was discovered. I guess the point is I'm not sure if I've ever seen any documentation about how to search for an idea I've voted for every single time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ron Elius S. Freelance B2B Copywriter for the Food & Beverage Companies Used the software for: 1-3 years ### "Map-out your innovative ideas and make it happen" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 23, 2019 Great! Pros Crowdsourcing within your organization has never been so problematic before thanks to Ideawake, its gamification helps a lot and it boosts contributors’ motivation to validate their ideas. Innovation is an important part of any organization especially in the B2B Marketing and Advertising Industry where constant ideas need to be materialized so that innovation is in constant motion. Cons Maybe because of its great features, some contributors will think out-of-this-world ideas not out-of-this-box ideas hindering efficient gamification but we can handle it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer QA Music Analyst Used the software for: 1-3 years ### "mostly cooky ideas" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 August 29, 2023 I did submit a real idea that could be implimented, interested to see what happens Pros a way to get ideas in front of people who could actually make it happen Cons Many of the ideas that I see submitted make no sense / are already part of the product / are unfeasable / are not good ideas Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CMO Innovation Used the software for: Less than 1 year ### "Great tool for innovation engagement at scale" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2022 Very positive experience Great Support! Pros Ease of use and intuitive design Features are well tooled Cons I'd like to know more about the users experience (what they are reading etc) even when they don't explicitly post. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Open Innovation Coordinator Used the software for: Less than 1 year ### "Top-notch ideation platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2021 Pros Price, ease of use, customer support and guidance for the launch of the platform. The platform works just as well for internal ideation and for external open innovation programs. Cons Lacking some customization capabilities Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Sound Engineer Used the software for: 1-3 years ### "Ideawake Gathers Your Ideas Together in One System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 29, 2018 Pros Whenever we have meetings with the creative and technical departments, we are always brainstorming about ideas. I call it the meeting with the greatest minds because I’m always learning something new. It keeps me motivated to work better. Ideawake is an amazing application that allows you to put this ideas into good use. We compile them together and see which ones we can apply to our work. We also use it for the outside consumers because they are the ones who can provide helpful advice. Their added features are project management, tracking and status developments. Such a useful software for everyone. Cons Haven’t encountered any problems so far, but I heard from my co-workers that they were not too happy with the customer service department because they had to wait for a long time to receive their reply for a certain issue. Other than that, a perfect 10. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director, Corporate Innovation Used the software for: Less than 1 year ### "Easy, inclusive and powerful." 5.0 October 12, 2017 Pros Quite simply: Ideawake combines all of the most desirable features the competitors miss in one way or another (and likely a much higher price). What I like best is Ideawake is set to scale with your company - NOT built to be a one-size / one price / consulting required solution. > Activity Dashboard > Challenges -> Fixed or open duration > Brainstorming > Collaboration > Creator Tracking > Idea Ranking > Project Tracking > Status Tracking > Easy Administration > Can securely keep idea management internal, AND open up to external sources. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/167267/Ideawake/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Miro vs Ideawake](https://www.capterra.com/compare/128955-167267/Miro-vs-Ideawake)