Who Uses This Software?

Organizations looking to better solicit, evaluate, and implement targeted ideas on cost-savings, revenue generation, and workplace improvements from their employees, customers, and partners.


Average Ratings

8 Reviews
  • 5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Ideawake
  • ideawake.com
  • Founded 2014
  • United States

About Ideawake

We help innovation leaders transform ideas into financial impact. Our industry leading, simple to use idea management software makes it easier for organizations to collect, evaluate, prioritize and implement targeted ideas from their employees, customers, and partners. With fast onboarding, easy-to-use features, and specialized programs for employee-driven innovation, we guarantee high engagement and a serious return on your innovation efforts.


Ideawake Features

  • Activity Dashboard
  • Brainstorming
  • Collaboration
  • Creator Tracking
  • Idea Ranking
  • Project Tracking
  • Status Tracking

Ideawake Reviews Recently Reviewed!


Excellent customer service, very responsive team, intuitive product

May 31, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: The ideas that we gathered have been an excellent starting point for a variety of projects and initiatives. The Ideawake platform allowed us to put a finger on the pulse of our organization in a way that would have taken a significant amount of time and effort in the past. We had a solid participation rate with very little training required.

Cons: We had a few instances where the software functions did not work properly and this impacted our ability to engage with users on their ideas. The Ideawake team did their best to quickly resolve the issues and were very responsive. However, some testing in advance of rolling out changes would be helpful.

Overall: Increased engagement, idea generation, innovation.

Capterra-loader

Easy, inclusive and powerful.

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Quite simply: Ideawake combines all of the most desirable features the competitors miss in one way or another (and likely a much higher price).

What I like best is Ideawake is set to scale with your company - NOT built to be a one-size / one price / consulting required solution.

> Activity Dashboard
> Challenges -> Fixed or open duration
> Brainstorming
> Collaboration
> Creator Tracking
> Idea Ranking
> Project Tracking
> Status Tracking
> Easy Administration
> Can securely keep idea management internal, AND open up to external sources.

We use it to improve the environmental management and work safety system of workers and it works ver

Jun 29, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: The approach that allowed us to do with the workers of the different areas. The work environment improves substantially because they begin to understand that we work for common problems, that we are interested in improving the environment for all.

Cons: I liked the least is that there are many valuable individual ideas that can not be incorporated. In addition, it does not classify ideas or projects according to their viability. If we could incorporate a greater number of physical and engineering variables would give us the feasibility or discarding of ideas or projects at one time

Overall: We use it to improve the environmental management and work safety system of workers and it works very well, increasing the competitiv eness of employees because they strive to provide the best solutions. Another contribution of the software is that it allows us to identify problems and situations that we did not know, because the employees take advantage of the surveys to also comment on other situations that were unknown.

Great! Having the ability to have a way to offer ideas from your frontline folks goes a long ways.

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It allows you to see the creativity that many employees within your organization may have that could not get or be able to present a voice in the past. It also allows you the ability to work with key stakeholders on new solutions which goes a long ways in your continued success in your respected business.

It's a very easy and smart way for our caregivers to share their ideas and build team engagement.

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: I enjoy the interface and ease of use of the platform. It has enabled our staff to think about their problems differently and provide potential solutions.

Overall: Higher engagement, competitive advantage, more ideas, motivated staff.

Our staff has been actively using and promoting the solution. Everyone is motivated to work their ideas.

I think the software has great functionality, and the customer service was great!

Oct 12, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: I really liked the "challenge" idea, that it can be set for a specific period of time and changed. I also liked that you could comment and "like" peoples ideas and then move them through the workflow to get the idea put into action.

Cons: I thought the general concept of the software was easy to use, but it got very complex when thinking through the workflows. Our company is small, but depending on the idea, it could go through a different workflow each time. Plus, we communicate to each other verbally, and our culture has taught us to NOT hide behind our computers if we have an idea, so the software was contrary to that.

Capterra-loader

Great Application

Oct 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Good fit to gather input from target audience. Gamify feature set was attractive to keep respondents motivated.

Cons: Must have Admin driving the process, also target audience must be smartphone user or web user. Many of our hourly employees have not crossed the digital divide.

Really interesting tool!

Apr 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great for collecting information from target group, has a free demo which can tell you whether this product is for you or not.

Cons: No cons so far, great interface, user friendly, has a great potential if used properly and stable support.