# ClassSwap Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ClassSwap Software - reviews, pricing plans, popular comparisons to other Pilates Studio products and more.

Source: https://www.capterra.com/p/167268/ClassSwap/reviews

---

# 

 ClassSwap Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ClassSwap

## What is ClassSwap?

An affordable, fully customisable Pilates studios management system that provides class swap facilities, full client management, accounts management, optional Instructor Direct Invoicing, room bookings, automated emailing services including automatic alerts for vacancies and so much more. 'FullPack' - provides the complete management software suite at just 21.95UKP per month. And 'Essential' at just 12.95UKP per month will give you all you need to manage class attendances and swaps.

## What is ClassSwap used for?

[Pilates Studio](https://www.capterra.com/pilates-studio-software/)[Yoga Studio](https://www.capterra.com/yoga-studio-software/)

Top alternative

Featured

Overall rating

Based on 47 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$15

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ClassSwap?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.classswap.co.uk&name=ClassSwap)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ClassSwap

4.9 (47)

VS.

[4.3 (328)](https://www.capterra.com/p/197172/bsport/reviews/)

Starting Price

$15

Flat Rate, Per Month

Starting Price

$150

Per Feature, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (47)

Ease Of Use

4.1 (328)

Value For Money

5.0 (32)

Value For Money

4.0 (317)

Customer Service

5.0 (34)

Customer Service

4.6 (328)

## ClassSwap alternatives

[4.4 (96)](https://www.capterra.com/p/143341/Hapana/reviews/)

Starting price

$285.00

Per User, Per Month

[4.4 (607)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting price

$69.00

Per User, Per Month

Highest Rated

[4.8 (341)](https://www.capterra.com/p/150357/Teamup/reviews/)

Starting price

$119.00

Per User, Per Month

[4.4 (351)](https://www.capterra.com/p/136861/Glofox/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/167268/ClassSwap/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Attendance Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage attendance for classes, shifts, meetings, or events

Attendance Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track the attendance of specific individuals or groups

Capacity Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Monitor service demand and performance to plan for adequate resources that meet business needs

Client Portal

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Private online space that lets businesses securely share documents and provide information access to clients

Marketing Automation

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Automate workflows and trigger campaigns based on customer actions

Recurring/Subscription Billing

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Automated process of charging customers at regular intervals for repeated access or use of a product or service

ClassSwap 36 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Monitor service demand and performance to plan for adequate resources that meet business needs

Create and schedule group classes, recurring appointments, and private sessions, etc.

Schedule in-person or online classes

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Create and send email blasts/campaigns

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Designed for yoga and pilates studios

Automate workflows and trigger campaigns based on customer actions

Database of members to track personal information of individuals and families

Notifications via mobile devices

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Accept and process customer payments for products or services using hardware and software

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.9 (47)

4.9

Based on 47 reviews

## Pricing

Value for money

5.0 (32)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/167268/ClassSwap/pricing/)

Essential

$15.00

Flat Rate,Per Month

It includes:

-   Automatic Email Notifications Sent to Instructors and Clients
-   Classswap 'Follow-On' Facility
-   Clients Can Be Prevented From Swapping Into Classes That Are Above Their Ability
-   Clients Can Only Take up After They Have Posted and Swaps Have an Expiry Date
-   Clients Manage Their Own Swaps Thereby Releasing Your Time
-   Instant Email Alert Options for Clients Waiting for a Post

FullPack

$24.00

Flat Rate,Per Month

It includes:

-   Automated Invoicing
-   Automatic Email Notifications Sent to Instructors and Clients
-   Classswap 'Follow-On' Facility
-   Class Waiting Lists
-   Clients Can Be Prevented From Swapping Into Classes That Are Above Their Ability
-   Clients Can Only Take up After They Have Posted and Swaps Have an Expiry Date
-   Clients Manage Their Own Swaps Thereby Releasing Your Time
-   Full Administrator / Instructor / Client People Management System
-   Instant Email Alert Options for Clients Waiting for a Post
-   Priority Reservation System

Value for money

5.0 (32)

5.0

Based on 32 reviews

## Integrations

[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (34)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (34)

5.0

Based on 34 reviews

## User reviews

Overall rating

4.9

Based on 47 reviews

Filter by rating

5(41)

4(6)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CB

Catheryn B.

Pilates Teacher

Health, Wellness and Fitness

### "Fantastic Site for Pilates studio owners and teachers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 10, 2022

Absolutely excellent and prompt customer support; Class swap was a lifeline during the pandemic and national lockdowns when they supported our business through continual change, and their services were a very large part of helping us keep our classes going. Going back to when we first started using the service, it provided a modern, convenient and easy way for us to facilitate

Pros

The ability to customise items to your business, such as how much notice clients have to cancel or take up a swap, how long before the swaps expire is a huge plus as instructors in the Pilates and fitness world vary greatly in how they work and organise bookings. You can also decide class compatibilities to avoid students taking up places in unsuitable classes, which avoids an important pitfall. Another huge plus is the independence given to students in swapping their own classes, and taking up available spaces. Class Swap allows unfilled places to only go online the week before, giving the instructor a chance to fill the place. If a place is cancelled by another student, students may opt to receive swap alerts, which conveniently notify them that a place is available in a particular class they are interested in.

Cons

The product is continually improved and developed so I felt the features were continually up to date.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 14, 2022

Thank you Catherine for this in-depth review and for your positive comments. It has been a pleasure working with you and thank you for your helpful suggestions when the country went into lock-down. We endeavour to listen to our clients' needs and respond quickly.

JP

Jaime P.

Pilates Teacher

Health, Wellness and Fitness

### "Wish I had started using this sooner!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 2, 2022

I have been so impressed with the customer service and support in setting up the system, it is really refreshing to receive such good service, as this is sadly lacking so often these days. From affordability, ease of set up, ease of use, client satisfaction, reducing admin time, great customer service and support - class swap is covering it all.

Pros

With some support I found it quite stress free to set up and was impressed how customisable it is, from being able to use your logo, blending in with company colours, to being able to control class level swaps. I think it's great that there are 2 different packages to fit into whether you are a lone teacher or a studio with multiple teachers and more complex needs. I'm using the 'essential package' as I work alone and this is perfect and an affordable option for me. Even the clients that were concerned about not understanding how to use the system, have been able to use it successfully and with ease without my support. I have received some very positive feedback on how easy they are finding it to use, and that it is convenient for them to make their own swaps rather than having to contact me. It has already saved me so much admin time, so I can spend more time on lesson planning and enjoy more free time in the afternoons and evenings.

Cons

There is really very little to list here. The only thing I have found so far is that I still need to use a paper register as well. I work from village halls in a rural area so I cannot access the internet to use the register on the software until I get home (not Class Swap's fault). If I could access the register on the software whilst at the halls I'm still not sure if I could do without the paper register as I log my lesson plan numbers on it under each date for each class, so that I can refer back to the lesson plans for specific dates should I need to. This is a very minor thing though!

Reasons for choosing ClassSwap

ClassSwap was recommended through other teachers and was an affordable option for me.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 7, 2022

Thank you for this great review. The class register is a feature that is available in our FullPack version of the software.

AU

Anonymous User

Private individual

Education Management

### "Comprehensive and great value for money"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 17, 2020

Customer service is outstanding

Pros

Easy to use, comprehensive options, saves massive amounts of time

Cons

there are no cons I can think of, everything works just great

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LF

Lucy F.

Writer

Online Media

### "The Swap"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 16, 2019

Does what it says on the tin.

Pros

It makes a dull but necessary task simple and painless.

Cons

Nothing at all. But your survey is refusing to accept this.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Dawn M.

Registered Aesthetic Nurse and Reiki Practitioner

Alternative Medicine

### "Very happy Class Swap User"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 2, 2019

Pros

Ease of use. Time efficient, can be used throughout the 24 hour period. Results instant. Very effective communication tool.

Cons

Initially on logging into App the text was very small, this appears to have been rectified in the last couple of weeks.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 3, 2019

Thank you Dawn for taking the trouble to review.

JA

Judith A.

Retired Library Manager

Libraries

### "Great facility"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 19, 2019

Pros

First that it exists which means I get the most out of my Pilates classes and don't have to look too far ahead to know if I can attend all my usual timetable Second it I easy to use Third it allows you only to sign up for classes at your level

Cons

Nothing until I tried moving to the next page and it won't let me!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 20, 2019

Thanks for taking the trouble to review. Please contact me about the issue regarding navigation to a different page. If there is a problem we shall fix it right away.

MA

Michelle A.

Preschool Deputy

Education Management

### "Easy to use service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 6, 2019

So far excellent as very easy to use and completely accurate.

Pros

So easy to use! Does exactly what it says. So much easier than the previous company my Pilates company used.

Cons

A minor point my original log in had a capital i in it but it looked like a small l. Took quite a few attempts before I realised.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 26, 2019

Thankyou Michelle for taking the trouble to review us. We have amended the login so users are now invited to enter their own details so this should eliminate any confusion.

LP

Luci P.

Director

Accounting

### "Great, easy to use software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 5, 2019

Pros

It is so easy to juggle around classes without having to sit on the phone for hours. It's really easy to see which classes are available and also to be able to swap classes last minute too. The credits store so you don't have to remember how many credits you have. Really impressed with ClassSwap.

Cons

So far I haven't come across a con yet, which is always a good thing!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PM

Paula M.

University Lecturer

Architecture & Planning

### "Excellent software which has greatly improved my personal time management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2019

ClassSwap has allowed me to better manage my personal time, meaning that personal and work conflicts with my exercise classes can now be managed and I can approach each week calmly! It has provided a really positive change for me.

Pros

The ability to de-register from classes I cannot attend and sign up to classes where there are spaces available. It has meant that I can manage the multiple demands on my time effectively and no longer have to worry about losing money from missing a class, not realising there are places available in other suitable classes.

Cons

Nothing, I like this software. I have nothing further to identify.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SD

Shula D.

Department Co-ordinator

Education Management

### "ClassSwap Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2019

The perfect solution to the admin side of attending a class. It is so convenient to be able to change your session booking. As a busy mum whose children's plans change hour by hour it is a huge bonus to have the flexibility I need when trying to fit in my own activity too!

Pros

I find ClassSwap very easy to use when I need to make an adjustment to my plans for attending my pilates class. It is easy to understand and very quick to use.

Cons

Nothing that I can think of. It is all pretty simple and does exactly what yoiu need it to do.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

Diane C.

Sales

Furniture

### "Class Swap - Great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 3, 2019

Excellent

Pros

I use ClassSwap for my Pilates classes. If I can’t get to a class then I post it as a swap and then I’m able to choose an alternative class from a list of other people’s “can’t makes”, thereby not wasting my money. It’s as simple as that!

Cons

Can’t complain about anything. It all works very well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CA

Caroline A.

Owner

Arts and Crafts

### "Very useful"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 2, 2019

Pros

The fact that if I cancel a class I don't lose the opportunity of taking it up on another occasion and therefore don't lose money

Cons

No cons - as far as I can see it works fine

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Pilates client training to be pilates instructor

Health, Wellness and Fitness

### "Excellent product from a pilates client perspective"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 2, 2019

Its a really well thought out app, and helps me manage my availability to take classes.

Pros

If I cant make a class I can see which alternative classes have space for me to swap into, so I dont waste any money and can still get a session. It also emails me when space on a selected class becomes available.

Cons

I would like not to have to login everytime I use it, but this is a minor issue.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jo M.

Pilates

Leisure, Travel & Tourism

### "Get maximum benefit from termly charges "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 1, 2019

As a user this has allowed me to get the most out of each term's pilates charge. Inevitably I have to miss some due to work commitments but I can usually book myself on to an alternative class with a different teacher using ClassSwap

Pros

Layout on page is clear therefore it is easy to use. Keeps a reminder of how many swaps you have available.

Cons

Nothing to improve as it is so clear and easy to use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SN

Sally N.

md

Food Production

### "ClassSwap"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 1, 2019

Pros

Such an easy site to use, everything very accessible and clear.

Cons

No cons to using this site. All headings are very clear and take you through to relevant information.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MW

Mary W.

Consultant

Management Consulting

### "ClassSwap - easy to use, straightforward"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 1, 2019

Very easy to manage class attendance

Pros

Extremely straightforward to use, single click to post/take up a class

Cons

Nothing - it does everything I need of it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Steve M.

Director

Public Relations and Communications

### "Good System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 1, 2019

Good

Pros

Easy to use. Nothing complicated. Gets the job done

Cons

Takes a few minutes to work it out but nothing major.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 26, 2019

Thank you Steve for taking the trouble to review. We have since added to the on-line help to make the processes clearer.

HH

Hilary H.

Pilates student

Health, Wellness and Fitness

### "Brilliant Idea"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 1, 2019

I can swap my exercise class easily - how did we manage without it!

Pros

It is really easy to use and saves me money on paying for missed classes

Cons

I only wish we could have had it sooner!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NH

Nancy H.

Photographer

Hospital & Health Care

### "Pilates class attendee"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 28, 2019

Very useful.

Pros

Really useful to be able to miss a class, but pick up another and not lose money. Having children and not always having a baby sitter for them means I use it quite a lot!

Cons

Nothing really. An auto text of class swap reminder might be good, but more costly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 26, 2019

Hi Nancy. Thank you for taking the trouble ot write a review. We have now added a calendar attachent to notifications so we hope you will find this useful.

DP

Debbie P.

Marketing Manager

Marketing and Advertising

### "ClassSwap is a lifesaver!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 28, 2019

Great product, easy to use and saves me losing out when I can’t make a class. I wish all fitness clubs used it! It’s one of the many reasons I wouldn’t go to any other Pilates classes.

Pros

Very easy to use, changes made instantly and no errors. A complete lifesaver for my Pilates classes which are paid in advance but sometimes I need to rearrange.

Cons

The software looks a bit dated, think the front end could be improved. Not responsive for mobile?

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 26, 2019

Hi Debbie The design is mobile compatible but we agreed that it appears dated. We have now introduced a fully updated 'calendar' app that is much easier to use on mobile devices. Thanks for the feedback

MB

Mark B.

Not applicable

Professional Training & Coaching

### "Highly functional"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 28, 2019

Brilliant initiative and ensures I don’t miss too many classes by allowing me to rebook at a suitable time.

Pros

It has much improved my ability to juggle a busy work life and ensure I can always swap my Pilates class to a suitable time. A brilliant and simple application!

Cons

I sometimes find the 24 hour restriction on swaps catches me out but this may not be the application.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 26, 2019

Hi Mark. Thank you for taking the trouble to write a review. The closing period is dictated by your studio in the options they set up so please contact them - I am sure they will be able to help.

CD

Careena D.

N/A

Sports

### "Easy to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 28, 2019

does what it needs to do

Pros

does what it say's on the tin , and is easy to use

Cons

having to put my email and password in every time !

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 26, 2019

Hi Careena Thanks for the review. Most browsers allow you to save your log-in details. Try reading the help page for your browser.

DP

Don P.

Pilates student

Hospitality

### "A really useful way to make full use of classes I have paid for"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 28, 2019

Once we were set up by our class instructor, it was easy to make swaps for classes we couldn't make. This was the first time I've ever come across such software, and ClassSwap is really easy to use.

Pros

It's easy to post a class I need to swap and easy to take up another class whenever I want to. It allows me to match my classes with my busy diary.

Cons

I struggle to think of anything negative to say. It's really useful and simple to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DH

Derek H.

Owner

Music

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 28, 2019

It has enabled me to easily control my bookings

Pros

It is easy to use and is kept up to date with additional items added as available.

Cons

No problems, it's fine. I just have to remember another password

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Susan B.

Librarian

Libraries

### "Pilates class swap"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 28, 2019

I have used ClassSwap for over a year when I know I will miss a class. Once I've posted I can see what available classes I can do instead. It has made me keep up instead of just missing classes.

Pros

It is so easy to use and so I make sure I post classes I can't make every time.

Cons

There is nothing to dislike about this software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Popular comparisons

[bsport vs ClassSwap](https://www.capterra.com/compare/167268-197172/ClassSwap-vs-bsport) 

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