# Kloudtalk Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Kloudtalk Software - reviews, pricing plans, popular comparisons to other Call Center products and more. Source: https://www.capterra.com/p/167275/Kloudtalk --- # Kloudtalk Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 12, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Kloudtalk ## What is Kloudtalk? KloudTalk is a Cloud-based Business Phone System that offers advanced features like multilevel IVR, intelligent call routing, text to speech conversion, click to call buttons, call recording, virtual phone numbers, voicemail, call reporting, working time management, etc. It offers easy onboarding, user-friendly interface, cost-effective payment plans and complete data security. KloudTalk App is available for download on Google Plays and App store. ## What is Kloudtalk used for? [Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)[Contact Center](https://www.capterra.com/contact-center-software/)[Cloud PBX](https://www.capterra.com/cloud-pbx-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kloudtalk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.kloudtalk.com&name=Kloudtalk) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kloudtalk 4.0 (1) VS. [4.8 (325)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting Price $20 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.8 (324) Value For Money 4.0 (1) Value For Money 4.7 (251) Customer Service 5.0 (1) Customer Service 4.8 (316) ## Kloudtalk alternatives [4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (881)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about Kloudtalk Overview ### What company size and specific industries is Kloudtalk built for? Kloudtalk is designed for businesses of all sizes that need to connect with customers through websites and mobile apps. It fits sales, support, and service teams across industries that rely on live calls, screen sharing, and conference calls to handle customer communication. Features and Usability ### What are the key features of Kloudtalk? Kloudtalk offers call center management features such as call routing, automatic call distribution, queue management, and callback scheduling. It also includes IVR, PBX, call logging, call recording, call monitoring, real-time analytics, reporting and statistics, dashboard views, mobile access, real-time chat, and voicemail. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What customer support options does Kloudtalk offer? Kloudtalk provides FAQ/forum access, a knowledge base, and chat support. Users can use self-service articles and forum guidance for common questions, with chat available for more direct help. No reviewer feedback on support experience is available to describe response speed, helpfulness, or common frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Center Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Monitoring 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Routing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Mobile Access 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Real-Time Reporting 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Active reporting of data and metrics Kloudtalk 21 features Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Schedules callback times Assembly of graphs and charts for visualizing and tracking statistics/metrics For Cloud-based phone system that sends and receives calls via the internet. Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Access software remotely via mobile devices Record the audio of phone conversations for quality assurance purposes Telephone system that allows users to connect internally as well as place and receive external phone calls Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Active monitoring of systems, applications, or networks Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Turns text into natural sounding speech Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Free Trial Free Version Basic $20.00 Per User,Per Month Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AK Abhishek K. SE Health, Wellness and Fitness ### "Best Cloud Based Phone System for Small Business" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 19, 2023 Pros lots of featurescall recording, call routing, voivemai, ivr, after hour call etc Cons I did bot found any difficuly with kloutalk Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.