Who Uses This Software?

Financial Services, Brokerages, Insurance Services, HR Services, Health Services, Multi-Regional or Multi-National organisations


Average Ratings

3 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Pancentric Digital
  • www.pancentric.com/what-we-do/email-and-communications/
  • Founded 2003
  • United Kingdom

About Hub

The Hub is a collaborative intranet portal used by big brands like Nikon, Ralph Lauren and Legal & General, helping them boost engagement, share news and resources, and communicate more effectively within one secure digital workplace. Connect employees & offices effortlessly, manage workloads & tasks more efficiently and gather valuable feedback using polls & surveys. Every Hub has completely customisable features & branding. We listen to your needs & tailor functionality to suit your business.


Hub Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Activity / News Feed
  • Calendar Management
  • Chat / Messaging
  • Content Management
  • Document Management
  • Employee Directory
  • File Sharing
  • Knowledge Management
  • Surveys & Feedback
  • Task Management
  • Activity / News Feed
  • Blogs
  • Calendar Management
  • Content Management
  • Discussions / Forums
  • Employee Directory
  • Knowledge Management
  • Policy Management
  • Search
  • Wiki
  • Chat
  • Content Management
  • Discussion Boards
  • Document Management
  • File Sharing
  • Search

Hub Reviews Recently Reviewed!


A great tool for communicating what's going with all staff and keeping everyone up to date.

Nov 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ability to set up groups and appoint tasks to group members, the ability to send out group emails to all staff.

Cons: Can be hard to use and find your way around if you haven't had necessary training. Main carousel image sizes are slightly different to sizes used for page headers, this means if we want to add something new to the carousel we would have to create two different images to accommodate the different size constraints.

Vendor Response

by Pancentric Digital on November 15, 2017

Thanks for your feedback Robyn!
Great to hear you are finding the Task Manager tool useful for your project and workload management.
Thank you for your comments on the carousel image sizes - we've logged this and our developers will be working on this shortly to make both work with the same size image to make things easier for you. :)

Been using Pancentrics hub for many years now and every year we find more and more uses for it.

Nov 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its become an essential tool for our staff engagement and is so customisable that you feel like its part of your companies infrastructure. The team at Pancentric are top class and always happy to assist, discuss new features and implement change.

Cons: We find that some of the administration options can be a bit clunky but the team are always happy to advise, help and in many cases make the change for us.

The team at Pancentric is great. They are extremely responsive and helpful.

Jul 19, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: I like the software is nimble -- it is easy to change things quickly. There are several useful features as well.

Cons: I don't like how difficult it is to use the back end of the Hub. I think the process of creating new content is hard because the software is not as user friendly as it should be. It is not intuitive.

Vendor Response

by Pancentric Digital on July 20, 2018

Hi Teresa, thank you for your review. All customer feedback is extremely valuable, and we appreciate your honesty. Our development team are currently in the process of improving our UX and backend functionality to improve intuitiveness and ease of use, so when this new development is rolled out soon you should see an improvement that will make the backend quicker and easier to use.