# Virtual Vaults Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Virtual Vaults the right Virtual Data Room solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167320/Virtual-Vaults/reviews

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Virtual Vaults

4.8 (21)

[View alternatives](https://www.capterra.com/p/167320/Virtual-Vaults/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Virtual Vaults

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

PV

Peter V

Senior Manager Transaction Advisory ServicesAccounting, 201 - 500 employeesUsed the software for: More than 2 years.

“Virtual Vaults is a user friendly software, with a professional customer support providing an efficient helpline, without language barrier“

January 14, 2026

JP

Jan P

Corporate finance consultant juniorAccounting, 51 - 200 employeesUsed the software for: 1-2 years.

“pricewise it's not likely for small clients to choose a vault with automatic folder creating, by hand it is a tedious job.“

May 10, 2024

JE

Jim E

Manager Corporate FinanceFinancial Services, 2 - 10 employeesUsed the software for: 1-2 years.

“Next to that ease of use of the software is very high, and therefore our productivity and workflow is much more efficient.“

January 12, 2026

## Showing most helpful reviews

Showing 1-21 of 21 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Taeke K.  
CCO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Very easy to use, no learning curve and great support "

April 4, 2022

5.0

Pros

Easy onboarding, it all works very intuitively. The one question I had was answered in no time.

Cons

The 'hassle' of two factor authentication when starting up in the morning. But I guess that's more of a good thing.

Review Source

JP

Jan P.  
Corporate finance consultant junior  
Accounting  
Used the software for: 1-2 years

### "Review corporate finance consultant"

May 10, 2024

5.0

Great experience overall, aside folder creating (too much clicks), nothing that can be better.

Pros

I like that the customer service can help look for problems and solve them.

Cons

pricewise it's not likely for small clients to choose a vault with automatic folder creating, by hand it is a tedious job.

Switched from

[Admincontrol Data Room](https://www.capterra.com/p/181774/Virtual-Data-Room/)

Buyer set it up, we had no choice in the matter

Review Source

RV

Rob V.  
Partner  
Financial Services  
Used the software for: 2+ years

### "A smooth Due Diligence tool"

January 2, 2026

4.0

Really smooth, and something I've been promoting to my colleagues in our firm over teh past years. Now almost the standard!

Pros

User friendliness and easy to find information once you have entered this into the system. Also teh user helpdesk is quick in responding.

Cons

Getting the buy side overseas to really understand how easy it is. Also the costs tend to go up quite high when a project is having delays, as we hade to renew twice and that was significant.

Alternatives considered

[Ansarada](https://www.capterra.com/p/130904/Ansarada/)

Reason for choosing Virtual Vaults

was easiets to use we considered and taht is why

Review Source

JE

Jim E.  
Manager Corporate Finance  
Financial Services  
Used the software for: 1-2 years

### "Very good dataroom provider!"

January 12, 2026

5.0

Its a dataroom we mostly use in our deals. If there are questions, they always contact me within 30min to fix. Besides, its a very easy to use software.

Pros

The customer support is great. Next to that ease of use of the software is very high, and therefore our productivity and workflow is much more efficient.

Cons

There is nothing that I don't like about Virtual Vaults. Therefore we almost always use Virtual Vaults as our dataroom provider. One thing that would make Virtual Vaults even better is the possibility to use an automatic redaction function.

Review Source

PV

Peter V.  
Senior Manager Transaction Advisory Services  
Accounting  
Used the software for: 2+ years

### "Virtual Vaults : Efficient, user-friendly datroom"

January 14, 2026

5.0

We have an excellent experience with Virtual Vaults, both with the software as with customer support Very efficient workflow for the preparation of datarooms

Pros

Virtual Vaults is a user friendly software, with a professional customer support providing an efficient helpline, without language barrier

Cons

Virtual Vaults is my favourite dataroom software! Pricing might be more flexible, and earlier warnings of renewing of subscriptions may be helpful.

Review Source

IS

Ivan S.  
Operations Manager  
Building Materials  
Used the software for: 6-12 months

### "Dazzling Professional Approach + Service "

April 10, 2025

5.0

The professional platform and the staff who always where very courteous and dazzled me with the service they render.

Pros

Professional Onboarding Experience until the closure of the deal

Cons

Nothing to say except good things. And stay customer centric.

Review Source

VB

Vincent B.  
CEO  
Industrial Automation  
Used the software for: Less than 6 months

### "Excellent product, makes DD very fast and efficient."

February 3, 2025

5.0

Very good, I would surely recommend this to anyone setting up a transaction.

Pros

Very fast and easy to setup, efficient to work with, excellent support form the customer support team.

Cons

Nothing I can think of. I only called the support team for very specific questions (only twice I think).

Review Source

JG

Jaap G.  
shareholders representative  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "consultant"

January 2, 2025

5.0

Used it several times for MNA and refinance. It fulfills all our requirements.

Pros

Very flexible, logical and great support.

Cons

Sometimes a bit slow in data processing (up/download).

Review Source

MV

Maurits V.  
Real Estate Professional  
Real Estate  
Used the software for: 2+ years

### "Great and easy to use virtual data room software"

March 31, 2022

5.0

I have never experienced any trouble using Virtual Vaults, since the beginning and in many roles and transactions it helped deals and coordination of deal flow (i.e. legal/fiscal/technical due diligence collaboration) go smoother.

Pros

Super easy to start up and use, fool proof with great features such as the Q&A tool. 24/7 customer support is also a great plus.

Cons

Not applicable, my experience with Virtual Vaults has merely been positive.

Switched from

[Imprima Virtual Data Room](https://www.capterra.com/p/131455/ImprimaVDR/)

Ease of use, consumer friendly.

Review Source

JA

Jan A.  
Partner  
Financial Services  
Used the software for: 2+ years

### "Top notch product and excellent service"

April 5, 2022

5.0

We have a great experience with Virtual Vaults, everything runs smoothly. Also, very friendly and service-oriented staff.

Pros

The product is very easy to use and especially the mass download is for our activities very useful.

Cons

For our valuation and financial investigation services it is a perfect tool. No Cons.

Review Source

NL

Nathan L.  
Eigenaar  
Financial Services  
Used the software for: 1-2 years

### "De dataroom!"

December 17, 2025

5.0

Het werkt goed en is (voor zover ik het kan beoordelen) goed beveiligd. De klantservice reageert echt heel snel bij vragen en kan je ook goed en professioneel bij staan met raad en daad.

Pros

Het werkt naar behoren! De lijsten van de koper worden goed verwerkt, het werkt daarna makkelijk om de juiste gegevens te uploaden.

Cons

Niet iets specifieks. Uiteraard is het product niet gratis, de kosten zijn evenwel wel stevig. Zeker als je een dataroom een tijd niet gebruikt.

Review Source

JR

John R.  
Directeur  
Financial Services  
Used the software for: 1-2 years

### "Op naar het volgende project met Virtual Vaults"

February 20, 2026

5.0

Ik ben vooral tevreden over het samenstellen en gebruiksgemak van de dataroom en workspace waar je zelf alles kunt inrichten. Vooral de snelle en correcte ondersteuning bij vragen vind ik een grote plus.

Pros

Het gebruiksgemak voor de opbouw en inrichting van de workspace en dataroom met goede ondersteuning.

Cons

Eigenlijk geen. Het is meer tijd dan het reguliere doorsturen via beveiligde wegen zoals WeTransfer, maar geeft wel een duidelijkere inhoud.

Alternatives considered

[Ideals Virtual Data Room](https://www.capterra.com/p/130909/iDeals-Virtual-Data-Room/)

Reason for choosing Virtual Vaults

Omdat ook vanuit koperskant dit gevraagd werd

Review Source

BV

Bram V.  
Business analist  
Financial Services  
Used the software for: 2+ years

### "Heel eenvoudig in gebruik, de support afdeling denkt altijd met je mee."

October 19, 2022

5.0

Binnen onze organisatie maken we gebruik van Virtual Vaults voor due diligence trajecten.Het is een veilig en eenvoudig systeem waar ook de ondernemers zelf, die er meestal nog nooit mee hebben gewerkt, snel mee uit de voeten kunnen. De helpdesk staat altijd voor je klaar.

Pros

\- Functioneel- Gebruiksvriendelijk- Veilige opslag van gegevens- Goede monitoring van het gehele due diligence proces

Cons

Op dit moment geen verbeterpunten. De inrichting van de vault vooraf dient secuur te gebeuren. De helpdesk kijkt op de achtergrond altijd mee voordat de vault live gaat, en bij twijfel wordt er contact met je opgenomen.

Review Source

CV

Chris V.  
Business Development Director  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Excellent price/value balance"

March 27, 2024

4.0

Excellent experience, with solid support on an as needed basis

Pros

Easy to use platform from set up to daily usage

Cons

I believe the overall search function (at a document level) could be improved.

Review Source

JW

Jeroen W.  
Chief Financial Officer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Excellente support afdeling! Deze afdeling weet iedere keer verwachtingen te overtreffen!"

May 3, 2023

5.0

Top! Weten iedere keer verwachtingen te overtreffen!

Pros

Het kunnen delen van informatie met de juiste mensen, met de juiste permissies, binnen een beveiligde dataroom

Cons

Geen...Delen van informatie is makkelijk. Ook het beheer van de vault is erg gebruiksvriendelijk.

Review Source

SG

Steve G.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Top Service"

February 10, 2023

5.0

Zeer kundig team professionals en overzichtelijke intuitieve software. Bij vragen reageert men zeer snel en is het ook meteen opgelost. Al met al een top ervaring en aanrader.

Pros

Snelheid van reageren, Deskundigheid, Top service die je niet meer vaak tegenkomt!

Cons

Geen minpunten te bedenken, nog sneller reageren gaat bijna niet ;-)

Review Source

SK

Stef K.  
Adviseur  
Financial Services  
Used the software for: 2+ years

### "Virtual Vaults Review"

April 5, 2022

5.0

Pros

Easy to use and support of VV makes it easier

Cons

In comparison to other suppliers it is more expensive.

Review Source

KH

Kelvin H.  
Accountant-Medewerker  
Financial Services  
Used the software for: Less than 6 months

### "Gebruiksvriendelijke applicatie met een perfecte ondersteuning"

July 18, 2022

5.0

Geweldig pakket bij het uitvoeren van een due diligence opdracht.

Pros

Gebruiksvriendelijk, ondersteuning vanuit de applicatie en vanuit de medewerkers van het bedrijf.

Cons

Het pakket is dagelijks bezig met verbeteringen naar aanleiding van feedback die zij graag ontvangen en waar ze ook direct iets mee willen doen.

Review Source

BD

Benno D.  
Enterprise Account Executive  
Computer Software  
Used the software for: Less than 6 months

### "Gebruiksvriendelijke kluis"

July 1, 2022

4.0

Als heel professioneel, goed training en zeer goede ondersteuning (= visitekaartje)

Pros

Doet precies wat je van een kluis verwacht Het is voor gebruikers makkelijk in gebruik De ondersteuning van de organisatie is uitmuntend

Cons

Zonder hulp soms wat minder intuïtief maar is dan ook een specifieke toepassing

Reason for choosing Virtual Vaults

n.a.

Review Source

PS

Pieter S.  
Partner  
Investment Management  
Used the software for: 2+ years

### "Best price/quality virtual dataroom"

April 5, 2022

4.0

Positive experience!

Pros

Ease of use and good price/quality ratio

Cons

Search engine can be improved (eg additional filters)

Review Source

MB

Maurice B.  
General Partner  
Venture Capital & Private Equity  
Used the software for: Less than 6 months

### "Perfect tooling for VC's "

April 5, 2022

5.0

Good experience and many of our LP's already know the product.

Pros

Ease of use, security and support from the company.

Cons

Nothing up to now

Reason for choosing Virtual Vaults

Security, European product, ease of use

Review Source

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## Related categories

[Virtual Data Room](https://www.capterra.com/virtual-data-room-software/)