Finnet

kpi.com Accounting Software

4.5 / 5 17 reviews

Who Uses This Software?

Small and Medium Businesses


Average Ratings

17 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.99/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Finnet
  • www.kpi.com
  • Founded 2004
  • United Kingdom

About kpi.com Accounting Software

kpi.com online Accounting app is designed for small and medium businesses to keep their books and finances in order along with managing HR, Projects, CRM and powerful Reporting Engine. Customer Portal, Hourly Billing, Invoice History, Multi-Currency, Online invoicing, Recurring Billing, Time & Expense Tracking, Tax Calculator, Service Ticket Billing, Project Billing, P&L, Budget Sheet and much much more...


kpi.com Accounting Software Features

  • Contingency Billing
  • Customer Portal
  • Customizable Invoices
  • Hourly Billing
  • Invoice History
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Project Billing
  • Recurring/Subscription Billing
  • Service Ticket Billing

kpi.com Accounting Software Reviews

Excellent service

Nov 12, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: KPI is a well rounded tool with lot's of functionality as an overall ERP for small business.

Pros: Superb customer service and response time All around good ERP well integrated and customizable

Cons: Minor con, would be nice to have additional integration within gmail widget and its control of records in KPI

Recommendations to other buyers: very much recommend to try this service. Fair pricing, and excellent service of day to day support group

Williard from Profile Middle East WLL - Abu Dhabi

Nov 02, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Over all it is a value for money for a company-wide ERP system.

Pros: - Online support is always available. - Features - Affordability

Cons: - If online support cannot resolve the issue, they ask you to email your concern. Which is a redundant process - they should just open a ticket and try to update us with the issue. - Report generation can be a little bit tricky and inconsistent, but can be resolved. - Turn around time to resolve an issue involves a very long wait. - initial responses to an open issue - might take time as well. - Most of the improvement can only be taken effect after their "live update". This live update happens once a month. Generally, you have to wait one month before you can see a result on an open issue.

Recommendations to other buyers: Cost over benefit - i will recommend KPI to other users. Keep track of the open issues that you may have - because you will loose sight of many things when you are starting to develop a system that is tailor fitted to your organization.

Good functionality for mid-sized consultancy company

Nov 02, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We use KPI for 3 of our companies. Mainly for time-mgt, invoicing and expenses mgt.

Pros: Ease of use Fair price

Cons: The fact that the invoice template can be altered but only thru help of the support group

Happy Customer!

Oct 28, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Over all i am happy with the software and feel that it is adding to the growth of our business. We do not use the software for any sales process, invoicing or accounts so can not comment on that.

Pros: We use KPI.com for the use of HR including integrated finger print time attendance, payroll, holidays, recruitment tracking, appraisals and much more. A very good function within KPI is recording minutes of meeting which allow each employee to enter and allocate tasks from a minutes of meeting and track the progress of each given task. We also track the quantities of flooring installed by our installation team through an import of information from our ERP system. Within this we can again allocate jobs with quantities to teams and individuals and report on a daily, weekly and monthly basis as to what they have done.

Cons: There have been times where the information added by an employee has been lost due to the web browser not saving the information. This has happened many times for the minutes of meeting. This has resulted in loss of time to type the information again and a delay in the minutes being sent out to the staff.

Recommendations to other buyers: For an HR solution it works very well for us. With a monthly or yearly fee it is very well priced and always being upgraded and improved. There is also a huge benefit in having a smaller yearly fee as there is possibilities to suggest any of your own ideas that would help your business and can be customised by the KPI development team. This would not be the case for an off the shelf HR software.

Good price for a complete ERP solution

Oct 26, 2016
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: We are using KPI because it offers all the features of a complete ERP at a reasonable price. Unfortunately, the low price seems to come with a lower reliability and ease of use (especially for reports generation). It would be great if the system would be more customized for professional services, where employees work on a lot of small projects.

Pros: Low price, features, technical service

Cons: Reliability, long loading time when using it, reports generation

Great all in one solution

Oct 26, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have been using KPI for Project management and HR reasons for over a year and couldn't be happier with my choice. Support is always there to help you and their onboarding process is on another level. The data entry team at KPI.Com also helped extract data from Tally and enter into KPI seamlessly.

Pros: Performance, speed, onboarding, data integration, data entry, all-in-oneness

All in one

Oct 15, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: There are many features in this software, users enjoy with many features in one solution. Affordable prices, maturing

Good ERP Solution for small and midsize companies

Oct 22, 2015
5/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: There a lot of features that may not be visible at first. Many features are useful and everything is integrated. I have used its calendar, customer service and marketing apps. Invoicing is just great. They can customize your templates according to your wishes.

Pros: affordable, support is great

Cons: It would be better to make it more user friendly. There are a lot of features that confuse customers.

Great App for Our Every Day Needs

Oct 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We are a tech company working on a field of Information Technology/Auditing. We use kpi.com for sales, project management and accounting. The software is really easy to use and flexible.

Pros: Good reporting capabilities, lots of features, ease of use

Cons: Pricing could be optimized better, as we don't use all features provided

Benefits of workforcetrack

May 03, 2011
5/5
Overall

Comments: The whole ERP package of workforcetrack brought developments and provided us with competitive advantages over our competitors. The package includes different business tools that integrated every department of our company and automated our business operations. After the implementation we had high increases in net profit figures.

Pros: Project management, CRM, HRM tools assisted our managers in increasing our sales indices.

Cons: HRM tool lacks staff management functions.

One stop shop for businesses

Mar 04, 2011
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: CHEAPEST IN THE MARKET :) Very feature rich, all in one (accounting, PM, CRM, reporting, etc.) they have a dedicated support. easily reachable. affordable customization costs (because they outsource :))

Cons: new in the market, not mature yet. https is available on request (for free) not by default.

Overall: i highly recommend it for small and mid size businesses as well as new startups.

Sep 28, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Sep 27, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Sep 27, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Mar 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money