--- title: "Bonusly Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Bonusly the right Employee Recognition solution for you? Explore 1611 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/167338/Bonusly/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-11" --- Bonusly 4.8 (1611) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 11th, 2026 # Reviews of Bonusly Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews AS Arun S Project ManagerBiotechnology, 10,001+ employeesUsed the software for: 6-12 months. “Employees can quickly give recognition to coworkers and attach points that can later be redeemed for rewards.“ June 7, 2026 AS Arun S Project ManagerBiotechnology, 10,001+ employeesUsed the software for: 6-12 months. “If employees aren't engaged the recognition can start to feel repetitive or less meaningful.“ June 7, 2026 Pragya K HR OperationsLogistics and Supply Chain, 51 - 200 employeesUsed the software for: Less than 6 months. “It makes recognizing teammates fun and meaningful, boosts morale, and fits seamlessly into daily workflows through Slack integration.“ February 2, 2026 LM Laure M Director of ProductInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “While there are a few partner choice, there are still some big brands missing in a few big categories like grocery or travel.“ June 27, 2025 Chitrang S Software EngineerTelecommunications, 11 - 50 employeesUsed the software for: Less than 6 months. “It helps in payroll reporting, employee management, and provides a platform for team building.“ October 18, 2024 MM Micaela M CEOVeterinary, 11 - 50 employeesUsed the software for: 6-12 months. “It was hard to keep engagement flowing with a high turnover industry as well.“ May 26, 2025 AG Aarica G Learning SpecialistEducation Management, 11 - 50 employeesUsed the software for: More than 2 years. “Bonusly has made it simple to recognize and celebrate each other's accomplishments in real-time with more meaningful and tangible rewards and the GIFs are a fun touch!“ November 14, 2024 ED Emily D OwnerRecreational Facilities and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “After having my account deactivated (for suspicious activity, I was told?), I reached out to them - then, after waiting almost two weeks for a response, I finally messaged the email listed in their google reviews.“ April 9, 2024 ## Showing most helpful reviews Showing 1-25 of 1611 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use John G. CTO & Founder Information Technology and Services Used the software for: 2+ years ### "Peer Recognition...on Autopilot " October 28, 2018 5.0 Great! Pros Can't say enough good things about Bonus.ly. Their awesome integrations are top notch (Single Sign-On with Office 365/Azure AD, Syncs with our HR system Zenefits, Bots for MS Teams/Slack). Also, when we've had hiccups, the Support team has always been extremely responsive. We spend hundreds of dollars on SaaS apps per user. Adding $25 to allow employees to reward each others hard work and dedication with a coffee or beer (or Amazon gift card)...is no brainer. Supporting and securing modern cloud mesh applications is stressful work for our hard working engineers and support team members. Bonus.ly provides some additional ways to reward inter and intra team comradery. Lastly, the integration with our culture and values by requiring each bonus be hashtagged with one or more company values gives us great analytics to our top performers and alignment. It's tangible data that highlights the team members accomplishments through the year. helping at performance reviews. PS - Did I mention it pretty much runs itself (users auto created/deleted based on HR status + Single Sign-On for Office 365 or Google means no extra passwords to remember)? Cons That we didn't implement it sooner at our organization. Review Source Response from Bonusly November 2, 2018 Hi John! Thanks for taking the time to leave us feedback about Bonusly. It's great to read that you find using Bonusly easy to recognize your peers and to bring visibility to the company's core values. We think recognizing your colleagues for their success help motivate teams and it looks like you'd agree! As a member of the support team, we definitely take some pride in helping with any issues that may arise and we're grateful for you acknowledging out work! Thanks again for taking the time to share your experience with us. :) RC Roberta C. Human resource Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Helps Boost Workplace Culture " December 16, 2024 5.0 Pros Keeping your employee motivated through rewards and recognition helps in boasting the workplace culture and morale. Its an easy to use tool that supports a number of capabilities. Employees are able to engage and send a word of encouragement to one another. Cons I have found the tool to have minimal faults and downtime. Switched from [WorkTango](https://www.capterra.com/p/156177/WorkTango/) We were looking for a tool that supports peer to peer recognition. Review Source TC Theresa C. Implementation Consultant Information Technology and Services Used the software for: Less than 6 months ### "Great concept but lacks in deliverance options " March 9, 2022 3.0 It’s ok Pros I like the plethora of non profits users can donate points to, especially for Ukrainian efforts Cons There is no way to give shout outs, kudos or thanks without adding allowances. Meaning, you have to buy more than your monthly allotment to tell someone about a job well done. Seems counter productive and takes away the chance for others to give proper appreciation Switched from [Lattice](https://www.capterra.com/p/151676/Lattice/) We were acquired by a company using Bonus.ly Review Source VR Verified Reviewer Senior Software Engineer Financial Services Used the software for: 2+ years ### "Employee Happiness Meter redefined" September 7, 2022 5.0 Employee recognition. We use bonusly with over 90% usage across the year. Have been using it employee recognition and also award employees across the year for fun friday activities, monthly quarterly and yearly awards. Birthday, Annual company recognition and gifting and so much, Pros Easy integration with existing tools, we used slack to integrate. Easy setup and get started in no time. Simple and clean onboarding process. Amazing and very extensivereward catalogs, across the world,including charity and donations. Amazing dashboarding and analytics. Cons it will be better to have more customization like rebranding it based on company design. Custom domain. Alternatives considered [Kudos](https://www.capterra.com/p/140423/Kudos/) Reason for choosing Bonusly Easy to use. Integrations. Decent user fees. No hassle in payment configuration. Review Source YF Yasser F. VP of Engineering Information Technology and Services Used the software for: 1-2 years ### "A must have in any company" May 29, 2019 4.0 Bonusly accomplishes what I need which is real-time peer to peer recognition. Often times, only big heroic accomplishments are recognized and rewarded, when in fact it's all the little things everyone does every day to help their peers is what makes a company great. Bonusly was flexible enough to accommodate our small startup when we were only 12 people, whereas YouEarnedIt arrogantly stated that they don't take on companies smaller than a 100 employees. Well, we're going to be 100 strong soon, and we're going to be using Bonusly. Pros \- Easy to set up and use - Slack integration - Statistics and reports - GIFs - Does the job I need - Priced well - Lots of rewards - Custom rewards Cons \- Weak rewards dashboard - Manual fulfillment of custom rewards Reason for choosing Bonusly Customer support, accommodated our company size Review Source Response from Bonusly June 10, 2019 Hi Yasser! Thanks for taking the time to leave us feedback about Bonusly. It's great to read that you find using Bonusly easy to recognize your peers and their successes. We think recognizing your colleagues for their success helps motivate teams and it looks like you'd agree! We're always looking to expand upon our existing catalog so please feel free to reach out to us (success@bonus.ly) with any suggestions that come to mind. It's feedback like this that reminds us of our goals and vision so for this, we're extremely grateful. Thanks again for taking the time to share your experience with us. :) MM Micaela M. CEO Veterinary Used the software for: 6-12 months ### "Great team boot!" May 26, 2025 5.0 As the leader of the company I loved this tool. It automated yet personalized recognition. Every time someone logged in for the first time it was neat to see their excitement and engagement. I love the concept of the app and that we could allow team members to send rewards to other team members. Pros Loved that my team could hand out recognition to other team members. The engagement from the team sending congratulations and supportive messages was amazing to see as a company leader. We also enjoyed that it integrated with our HR program and didn't require hours of set up and maintenance. Cons It is pricy for a small team. We have a team of 15-18 and the cost was high for a business of our size. Additionally, at first we saw a lot of engagement from the whole team then engagement dwindled down to a few team members after a few months. It was hard to keep engagement flowing with a high turnover industry as well. Review Source aS amy S. Intake Specialist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Boosts Team Morale and watch what happens!" April 20, 2026 5.0 Overall, Bonusly is a brilliant way to spread positivity and show appreciation. It makes recognizing others feel personal and easy, even when you're not in the same place. Pros It's great to see co-workers recognize each other and their contribution to the team as a whole unit! Cons The customization options are a bit limited It would be nice to have more flexibility in rewards and reporting features. Review Source MT Michael T. IT Director Retail Used the software for: 1-2 years ### "Wonderful Way to Recognize Achievements " July 2, 2025 5.0 It has be fun to use the sytem to recognize others. I can piggy back onto other recognitions too. It is great. Pros It is a great way to show appreciation. The gifs we sharearw priceless. It also has people thinking about each other accomplishments. Cons Every month you lose any points that are left over. I'm not sure if it is a setup issue or not. I would like to roll over the extra. Review Source LM Laure M. Director of Product Information Technology and Services Used the software for: 2+ years ### "Easy recognition tool to use without moderation!" June 27, 2025 5.0 Pros Love the ease to rewards coworkers in a fun way but also with points that they can use as they wish. Such a neighborly context that ties perfectly with our company mindset. Also love the donation section where you can give away your points to a non profit Cons While there are a few partner choice, there are still some big brands missing in a few big categories like grocery or travel. Review Source EB Emily B. AR Hospital & Health Care Used the software for: 1-2 years ### "Great all-around: Everyone wins!" March 3, 2025 5.0 This program is user-friendly, resembles many of the most popular social media platforms making it easy for everyone in our team to use. It promotes inter-office cooperation and gives constant mini-bumps to our office's overall comraderie and general work happiness. Pros This program is easy to use, it's easy for our coworkers to use, and it saves time on deciding what and how to reward our team. Cons Many of the rewards locations are not available in our area. Review Source SW Stephanie W. Kids Director Religious Institutions Used the software for: 6-12 months ### "Bonusly Review" March 7, 2025 5.0 Words of encouragement come naturally for me, but I've loved watching other co-works engage with each other in celebrating what they see in each other! Pros Bonusly has increased employment engagement with celebration and encouragement! I love the variety in gift card options for cash-out. Cons I wish you could choose your own bonusly amounts outside of the pre-selected amounts. Review Source DA Dave A. Account Executive Information Technology and Services Used the software for: 1-2 years ### "Bonusly is great!" December 16, 2024 4.0 Great experience to get all your colleagues involved and highlight their hard work during that specific week or month! Pros I loved that you could give points to coworkers and also choose donations as rewards. Cons My company did not always keep the stock up to date so sometimes we would choose rewards and find out weeks later that they were not available Review Source VR Verified Reviewer Support Engineer Computer Software Used the software for: 1-2 years ### "Great way to make your colleagues feel appreciated " January 13, 2023 5.0 I've only had good experiences with Bonusly. It does what it says on the tin, so to say. Pros Our company uses Bonusly and I think it's a great software. I have used similar solutions at other companies and none of them has worked as well and is as inituitive as Bonusly. It definitely boosts morality in the company when you are given points by your colleagues that you can exchange for gift card. Cons None that I can think of. It's a simple piece of software, and for good reasons. It really doesn't need to be more advanced than it is. Review Source DM Darrik M. Technology Consultant Computer Software Used the software for: 6-12 months ### "A new way to encourage and capture positive feedback" July 12, 2022 5.0 Bonusly has been a game changer for the org in terms of giving and receiving feedback. We have become more feedback-oriented and have a lot more tangible data to work with. I have anecdotally seen employee engagement increase as they get recognized from their peers. Pros I love that we can formalize the feedback process, whereas before it was not incentivized and didn't hold much tangible weight. Giving/receiving points now has meaning and can be converted into real rewards. It's particularly encouraged a lot of peer-to-peer recognition whereas before we used Bonusly, this was spotty at best. Performance reviews benefit greatly from this tool as well. I can go in and grab all feedback I've received and put it into my packet. I can do the same for those that I manage. Cons We have to use hashtags in our posts and the options are pretty limited. Not a big issue, but having to use a hashtag diminishes the point and power of those specific hashtags. Review Source KM Kyle M. Art Director Computer Software Used the software for: 1-2 years ### "The Easiest Way to Give Recognition — Especially in a Remote Work Culture" March 23, 2022 5.0 Overall, Bonusly has helped the entire company to feel more connected in a distributed remote work culture. It gives everyone in the company a reason to give others recognition that might otherwise never be communicated. Pros I love how organic this product works. It is easy to learn, and even easier to use. Our entire company adopted it very quickly and uses it on a daily basis to give quick "thank yous" and shout outs to colleagues across all departments. It is fun and encouraging to see so many people spreading bonusly love to all of their peers and teammates. Plus, the Slack integration is a game changer -- making it as easy as one click to add points to any given team member's recognition. It incorporates our company values as options into the recognition given, and allows for fun animated gifs to be added as well, making posts entertaining to read. I also love the ability to track how much recognition my direct reports are giving and receiving from others in the company. As a manager, it is a good way to get a quick pulse on teamwork and morale, two things that are difficult to have visibility into in our remote work culture. Cons It's hard to think of anything that I don't like. I do wish that it was more obvious when someone on my team was not receiving any recognition, or a low amount of recognition compared to others. An email alert to me would be ideal. With this information, I could look into why this is occurring, and look into ways to boost morale or encourage that individual if needed. Review Source ML Molly L. Hospital Administrator Veterinary Used the software for: 2+ years ### "Critical to the engagement of our team!" June 15, 2023 5.0 It has been great working with this team. They are a positive group and were very organized during implementation. Pros Love the ease of implementation and how quickly our employees embraced it, instantly increasing team morale! Cons They took away the chat feature for online help and assistance. Review Source Sean O. CEO Marketing and Advertising Used the software for: 2+ years ### "Bonusly does help with peer recognition" September 12, 2019 5.0 When we've had questions for support, they have been quick to respond. Great to work with them. I believe they truly appreciate feedback and continue to develop the product around that feedback. Pros Easy enough to setup. The basics are definitely there. Bells and whistles are added over time. The reporting is great. It's interesting and helpful for management to see those who are being recognized by their peers and for what reasons. Cons As leadership within the company, we still need to drive proper usage of the platform. We see month end emails from bonusly issued and then all of sudden everyone is getting recognition for the simplest of things. That's not really the intent of the product, and we wish we could turn off that month end reminder. It's more harm than good. Obviously, it's in the best interest of bonusly to continue to show high engagement. But we want only authentic recognition. Overall, good program. Review Source Response from Bonusly September 20, 2019 Hi Sean! Thanks for taking the time to leave us feedback about Bonusly. It's great to read that you like to use Bonusly to recognize your teammates! It's feedback like this that reminds us of our goals and vision so for this, we're extremely grateful. Often, we find that disabling the end of the month reminder emails actually hurts participation rate. We certainly want to make sure that you and your team have the best use of Bonusly but we're always happy to help in any way we can. If you'd like, please feel free to reach out to support@bonus.ly so we can explore possible workarounds. Thanks again for taking the time to share your experience with us. Ryan C. Chief Operating Officer Used the software for: 6-12 months ### "We've had a great experience using Bonusly to reward one another and reinforce our core values." May 11, 2018 5.0 Pros The Bonusly system is extremely easy to use. It requires basically zero training. Our employees love the opportunity to recognize and reward each other. We started using the system as part of the launch of our core values, intending to only use it 2-3 months. It's been a positive enough experience, though, we can't stop now! The system forces users to tie the micro bonus to one or more predefined hashtags. We have hashtags for each of our core values. This gives us a daily reinforcement of how we apply our core values to real life situations and recognizes/rewards employees for doing so. Cons There are only 3 downsides. 1.) You are introducing a new cost into the business, so you need to make sure it's worth it. For us, it has been. 2.) Some of our users report the mobile app doesn't work well, so they will only use the actual website. 3.) The analytics package is amazing, however you can't really share the analytics (like the word map) easily outside of the admin module. Honestly, these seem kind of nit-picky. The positives significantly outweigh the negatives. We were worried that employees might game the system and just give bogus bonuses to one another. We haven't had any problems with that. They give meaningful and motivating bonuses. Review Source KN Kaylin N. HR Business Partner Retail Used the software for: 2+ years ### "Highly recommend Bonusly! " December 21, 2022 5.0 I've been using Bonusly for over 3 years as an admin and as an employee and can't say enough good things about it. Employees love how easy and fun it is to use and it has definitely become a part of our culture at our company. Pros Ease of use, ability to add GIFs and emojis, ability to add our own company values. Customer service and account reps have been great to work with as well. Cons Product feedback we have provided, but being able to make another employee a "proxy" to give Bonusly on their behalf, i.e. an executive assistant being a "proxy" for an executive to go in and give out their Bonusly balance each month. And ability to make different user types based on location or employee type. Bonusly currently has the 3 user types (Benefactor, etc) but we could benefit from more options for our contractors in other countries. Review Source AR Abin R. Admin Financial Services Used the software for: 2+ years ### "Amazing platform for boosting recognition " July 22, 2022 5.0 Experience with using bonusly was great as we had ton of way to let my coworkers know on how their support and team work has been helping throughout and appreciating them via bonusly was fun and amazing. The options to redeem various goodies in gift card is the overall added benefit. Pros The ease of setting up is simple and further sharing the allocated funds to other colleagues as token of recognition is very simple and there are various ways to fancy things in the note to make it more appealing to everyone in the bonusly Cons Based on my usage everything was amazing on bonusly Review Source FF Flóra F. HR Manager Information Technology and Services Used the software for: 1-2 years ### "A great tool for recognition" August 23, 2022 5.0 A great tool for recognition, I would recommend it for other HR professionals as well. Maybe better for smaller organizations. Pros Bonus.ly is a great alternative to boosten your employee experience and feedback culture. Our employees like to use it a lot. It is not an oldschool HR software and it makes recognition fun. Cons There is nothing we don't like about it, there could be more option in the analytics part (but this is only for admin reasons). Review Source NP Naveen P. Digital Marketing Associate Marketing and Advertising Used the software for: 6-12 months ### "The best tool to appreciate your colleagues" June 10, 2023 5.0 It's a great tool to appreciate your colleagues for their performance and help you in your day-to-day activity. You can reward them with custom hashtags and even claim different gift cards from the reward points that you have.It simply took the employee's appreciation and reward program to the next level. Pros \- Great reward catalog- Variety of tags to choose from while rewarding colleagues- Easy-to-use UI- Great way to share appreciation- Reward redemption is easy- Customs hashtags options Cons \- It's a bit costly as you have to pay per-user price. Apart from that there is nothing that i don't like about it as it is a great application to reward your colleagues for their help and performance. Review Source LF Lance F. Head of Information Security Banking Used the software for: Less than 6 months ### "Bonusly has been a great addition for peer recognition" October 6, 2020 5.0 As the system admin and user of Bonusly, I have been very impressed with the solution. It was easy to stand up and integrate with our SSO provider and has met our objective from day 1 for interactive associate recognition. There are strong analytics available which provide great insight into who and how our users are utilizing Bonusly. I am hopeful that we will continue to see the strong user interaction Pros Bonusly has filled a gap that existed in our company around peer recognition. We needed a way for associates to recognize one another, and a way to share that recognition with other associates. Bonusly has enabled us to reach our goal with relative ease, and continues to be a fun (gamified) solution for internal associate recognition, with a tangible reward structure. The solution integrates seamlessly with Slack which was critical for us. It also allows us to utilize our digital signage at our offices around the globe (hopefully can use this feature more when all associates return to the office post COVID). Cons The internal response out of the gate (Day 1 implementation) was fantastic. Associate interaction remained strong throughout the month. My concern is the continued use of the solution as time goes on. Our company took a smart approach of granting each associate bonus points to give out on the first of the month. This acts as a subtle reminder to engage with the applications and provide recognition. I am not seeing any true cons at the moment. Review Source Response from Bonusly October 22, 2020 Thanks for your review! It's great to read that Bonusly has enabled your team to recognize one another in an impactful and fun way! We are also happy to learn that our Slack integration has made recognition even easier for your team to take part in! If you ever have any concerns over user engagement, feel free to reach out to your Customer Success Manager at any time for assistance with engagement ideas! Thanks for your feedback, and thanks for being a Bonusly customer! JS Jourdan S. Regional Sales Manager Legal Services Used the software for: 1-2 years ### "Bonusly has been a great addition to our work culture!" August 23, 2022 5.0 I have had a great experience with Bonusly. I love it as a manager to recognize peer and employee efforts but I also love receiving points myself! It encourages team work and positivity within the company! Pros The ease of use, ability to easily purch.ase the rewards. The software has boosted the team work at the company and people feel more recognized for their efforts Cons Nothing, I think the product is fantastic and I dont have anything negative to report. Review Source VR Verified Reviewer Search Lead Marketing and Advertising Used the software for: 1-2 years ### "A Fun and Effective Way to Recognize and Reward Employees" October 12, 2023 5.0 Pros Helps to create a more positive and productive work environmentBoosts employee morale and engagement Cons Nothing that I can think of. It is a fun platform actually Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.