# Bonusly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Bonusly the right Employee Recognition solution for you? Explore 1607 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167338/Bonusly/reviews --- Bonusly 4.8 (1607) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Bonusly Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews Visible appreciation and gratitude 99% positive reviews out of 145 Most reviewers report appreciation features help highlight achievements, spread gratitude, and energize teams through public praise. Zafar A Corporate HSE Manager, 51 - 200 employees. "Appreciation in completion of tasks is always a great achievement and giving bonus on top of that gives a great boost for completion another task with a great enthusiasm" Mandatory and limited hashtags 50% negative reviews out of 68 Some reviewers feel hashtags are restrictive, confusing, and unnecessary, with limited customization and forced usage in posts. Joanne P Psychologist, 1 employee. "I felt like the hashtag and tagging and points delineations on the posting area were a little cumbersome." Peer-to-peer recognition system 100% positive reviews out of 97 Most reviewers describe peer recognition as immediate, visible, and motivating, strengthening relationships and company culture. Shivang D VP of Global Payor Relations, 51 - 200 employees. "Aside from the ability for managers to provide employee recognition, which is of course an essential and lovely feature, I also really enjoy the peer-to-peer recognition feature of Bonusly." Cost concerns and value issues 42% negative reviews out of 50 Some reviewers indicate pricing is high, per-user fees add up, and point value feels low for the cost. Team morale and engagement platform 100% positive reviews out of 80 Most reviewers indicate morale boost stems from frequent recognition, fostering positivity, motivation, and stronger team bonds. Sitav E Marketing and Sales Manager, 201 - 500 employees. "this program helps boost morale and bond employees, and is a great way to provide "thank you's" that actually matter and have real merit." ## Showing most helpful reviews Showing 1-25 of 1607 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kalina B. Freelance Consumer Goods Used the software for: Less than 6 months ### "Bonusly Is A Must Try" October 7, 2024 5.0 I would have to say my overall experience using has been nothing short of great. I really like using this app and how well it works for me. Pros Some things I like about is ho2 easy-to-use it is. Its mobile app is also amazing and I never have issues when I am using it. Its truly amazing. Cons I haven't had really any problems with except a few times it would run slow. But mostly it's been pretty great when I use it. Review Source MM Micaela M. CEO Veterinary Used the software for: 6-12 months ### "Great team boot!" May 26, 2025 5.0 As the leader of the company I loved this tool. It automated yet personalized recognition. Every time someone logged in for the first time it was neat to see their excitement and engagement. I love the concept of the app and that we could allow team members to send rewards to other team members. Pros Loved that my team could hand out recognition to other team members. The engagement from the team sending congratulations and supportive messages was amazing to see as a company leader. We also enjoyed that it integrated with our HR program and didn't require hours of set up and maintenance. Cons It is pricy for a small team. We have a team of 15-18 and the cost was high for a business of our size. Additionally, at first we saw a lot of engagement from the whole team then engagement dwindled down to a few team members after a few months. It was hard to keep engagement flowing with a high turnover industry as well. Review Source VR Verified Reviewer Field Systems Engineer Information Technology and Services Used the software for: 1-2 years ### "Bonusly helps drive engagement and collaboration" February 15, 2021 3.0 I really love , it is easy and fun to use. Highly recommend. Pros We had TV screens around the office that displayed our feeds. We also made this part of our culture. I would say that bonusly helps teams work together and makes it easy to recognize one another. Cons I think the recommendations of what kind of bonus to give could have been improved upon. I think it would also be interesting if you could take away $ from one another. Review Source Response from Bonusly February 18, 2021 Thanks for your review! We are happy to learn that our Bonusly digital signage helped to highlight the recognition being shared amongst the team with ease! We appreciate your feedback on how to enhance our bonus recommendations. Just to share, your Bonusly admins have the ability to add in custom awards to your teams account to offer additional awards for your team to claim! Please feel free to reach out to our support team at support@bonus.ly if you would like to share additional feedback or learn more about this! Thanks for your feedback, and thanks for being a Bonusly customer! EB Emily B. AR Hospital & Health Care Used the software for: 1-2 years ### "Great all-around: Everyone wins!" March 3, 2025 5.0 This program is user-friendly, resembles many of the most popular social media platforms making it easy for everyone in our team to use. It promotes inter-office cooperation and gives constant mini-bumps to our office's overall comraderie and general work happiness. Pros This program is easy to use, it's easy for our coworkers to use, and it saves time on deciding what and how to reward our team. Cons Many of the rewards locations are not available in our area. Review Source LM Laure M. Director of Product Information Technology and Services Used the software for: 2+ years ### "Easy recognition tool to use without moderation!" June 27, 2025 5.0 Pros Love the ease to rewards coworkers in a fun way but also with points that they can use as they wish. Such a neighborly context that ties perfectly with our company mindset. Also love the donation section where you can give away your points to a non profit Cons While there are a few partner choice, there are still some big brands missing in a few big categories like grocery or travel. Review Source MT Michael T. IT Director Retail Used the software for: 1-2 years ### "Wonderful Way to Recognize Achievements " July 2, 2025 5.0 It has be fun to use the sytem to recognize others. I can piggy back onto other recognitions too. It is great. Pros It is a great way to show appreciation. The gifs we sharearw priceless. It also has people thinking about each other accomplishments. Cons Every month you lose any points that are left over. I'm not sure if it is a setup issue or not. I would like to roll over the extra. Review Source AD Alexander D. Human Resources Analyst Computer Software Used the software for: 2+ years ### "Bonusly is an amazing employee recognition tool! " November 19, 2024 5.0 Overall experience with the tool has been excellent. As a primary admin and promoter of the tool, everything from front end usage to back-end resolution has been really simple and great. Pros is a very strong employee recognition tool that encourages the use and engagement amongst this. The design really makes recognizing simple and receiving recognition rewarding and fulfilling. Cons The catalogue can be limited for companies outside of the United States. There are options for custom rewards but those still have to be manually processed. The automated redemptions are fairly limited. Review Source AE Antawn E. Client Operations Intern Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Maintain Employee Engagement with Bonusly" July 3, 2025 5.0 Pros was a really nice platform that was used in our workplace. Having employees have an easy way to quickly recognize other employees efforts monthly was great to build team synergy. Cons Some staff would not have time to allocate their points to anyone. It would've been nice to have a setting where any remaining points for the month were randomly allocated to different staff in a raffle like system. Review Source KL Kylee L. Marketing and Volunteer Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "It's a Bonus" February 25, 2025 5.0 Overall, is a great choice to bring staff together to notice the little things. Allowing staff to feel seen and validated Pros Very user friendly and allows all staff to connect seamlessly Cons Cannot think of anything! Its a great platform Review Source DA Dave A. Account Executive Information Technology and Services Used the software for: 1-2 years ### "Bonusly is great!" December 16, 2024 4.0 Great experience to get all your colleagues involved and highlight their hard work during that specific week or month! Pros I loved that you could give points to coworkers and also choose donations as rewards. Cons My company did not always keep the stock up to date so sometimes we would choose rewards and find out weeks later that they were not available Review Source SE Sitav E. Marketing and Sales Manager Apparel & Fashion Used the software for: 2+ years ### "The Best Way to Say "Great Job!"" October 31, 2024 5.0 Wonderful experience, this program helps boost morale and bond employees, and is a great way to provide "thank you's" that actually matter and have real merit. Pros LOVED my experience with , this is such a fun and easy way to spread company morale, to help employees feel valued, to spread goodwill, and to bond coworkers. I love being able to send kudos that people can actually cash in for prizes, it means so much more and gets employees more excited than just a blanket "thanks," that doesn't speak the way that actual prizes do. This gives actual merit to your thanks, and gets employees excited to hype each other up. Cons No complaints at all, although I was a primary user and not part of the team involved in setup, so I can't speak on that - is easy to use, grows company morale, and employee happiness, and gives employees actual money to spend on what they really want. The best way to say "good job!" Review Source SO Sofia O. Data research specialists Outsourcing/Offshoring Used the software for: 1-2 years ### "Cool way to reward" November 10, 2024 5.0 I like this form of rewarding my coworkers for their hard job Pros I like how easy is to use , very great app Cons I don’t like that I have a certain points to give Review Source JL Janne L. Finance and Commerce Leisure, Travel & Tourism Used the software for: 2+ years ### "Recognitions that I love" October 6, 2024 5.0 The easiest way to be able to give incentives and keep employees in high spirits knowing that they will receive recognition for their good effort. Pros It has a great impact on employees by giving recognition for good performance and thus encouraging continued improvement. Also, through birthday or anniversary activities, a more pleasant work environment is created that helps strengthen friendships and work ties. Cons There is nothing that I dislike, everything has been correct and I like being able to interact with , which makes my work more enjoyable. Review Source VR Verified Reviewer Psychologist Mental Health Care Used the software for: 1-2 years ### "A nice way to boost morale and connection" July 29, 2024 4.0 Pros I like how offered an employer sponsored way of encouraging camaraderie and recognition among coworkers in my former company of employment. It was fun to see all the gifs being sent in there! Cons I felt like the hashtag and tagging and points delineations on the posting area were a little cumbersome. Review Source DM Darrik M. Technology Consultant Computer Software Used the software for: 6-12 months ### "A new way to encourage and capture positive feedback" July 12, 2022 5.0 has been a game changer for the org in terms of giving and receiving feedback. We have become more feedback-oriented and have a lot more tangible data to work with. I have anecdotally seen employee engagement increase as they get recognized from their peers. Pros I love that we can formalize the feedback process, whereas before it was not incentivized and didn't hold much tangible weight. Giving/receiving points now has meaning and can be converted into real rewards. It's particularly encouraged a lot of peer-to-peer recognition whereas before we used , this was spotty at best. Performance reviews benefit greatly from this tool as well. I can go in and grab all feedback I've received and put it into my packet. I can do the same for those that I manage. Cons We have to use hashtags in our posts and the options are pretty limited. Not a big issue, but having to use a hashtag diminishes the point and power of those specific hashtags. Review Source Mehul S. Salesforce Developer Information Technology and Services Used the software for: 1-2 years ### "Best Recognition Software" August 16, 2022 5.0 Simply amazing! Pros Very good denomination & ratio to redeem on Amazon, Flipkart, MMT & Nike. Simple interface to give, manage & redeem points. Lets users add GIFs to the recognition post. Cons Very less categories to redeem the points. Review Source Emily J. Account Director Marketing and Advertising Used the software for: 1-2 years ### "A Great Program for Rewards and Peer Recognition" January 19, 2021 4.0 It helps in appearing bonuses to public feed so that everyone will be able to view important activities and work. It helps in making recognition engaging and easy which will help every member of a team to make their activities and work are valuable. It helps in bringing every employee together by incorporating recognition with workflows that are already existed. It helps to engage everyone across departments, locations and teams with social recognition. It helps people in showing the impact of their activities and work. Pros It is an employee recognition program which helps teams to stay connected. It helps employees in recognizing each other easily no matter how they are working. It helps in promoting your missions and making recognition more impressive and impactful by linking it with the core values of your company. It helps in providing visibility to the contribution of everyone. Employees will be able to get a monthly allowance through it for recognition of their contribution. Cons It should provide more features so that we will be able to work with advanced programs of rewards. It should provide integration with other platforms for making monitoring and reporting function better. The dashboard of its rewards should be improvised. Review Source Response from Bonusly January 26, 2021 Thanks for your review! We are happy to learn that Bonusly has provided an easy way to share appreciation amongst the team, regardless of location or department! Thanks for your feedback, and thanks for being a Bonusly customer! ML Molly L. Hospital Administrator Veterinary Used the software for: 2+ years ### "Critical to the engagement of our team!" June 15, 2023 5.0 It has been great working with this team. They are a positive group and were very organized during implementation. Pros Love the ease of implementation and how quickly our employees embraced it, instantly increasing team morale! Cons They took away the chat feature for online help and assistance. Review Source Sean O. CEO Marketing and Advertising Used the software for: 2+ years ### "Bonusly does help with peer recognition" September 12, 2019 5.0 When we've had questions for support, they have been quick to respond. Great to work with them. I believe they truly appreciate feedback and continue to develop the product around that feedback. Pros Easy enough to setup. The basics are definitely there. Bells and whistles are added over time. The reporting is great. It's interesting and helpful for management to see those who are being recognized by their peers and for what reasons. Cons As leadership within the company, we still need to drive proper usage of the platform. We see month end emails from issued and then all of sudden everyone is getting recognition for the simplest of things. That's not really the intent of the product, and we wish we could turn off that month end reminder. It's more harm than good. Obviously, it's in the best interest of bonusly to continue to show high engagement. But we want only authentic recognition. Overall, good program. Review Source Response from Bonusly September 20, 2019 Hi Sean! Thanks for taking the time to leave us feedback about Bonusly. It's great to read that you like to use Bonusly to recognize your teammates! It's feedback like this that reminds us of our goals and vision so for this, we're extremely grateful. Often, we find that disabling the end of the month reminder emails actually hurts participation rate. We certainly want to make sure that you and your team have the best use of Bonusly but we're always happy to help in any way we can. If you'd like, please feel free to reach out to support@bonus.ly so we can explore possible workarounds. Thanks again for taking the time to share your experience with us. Ryan C. Chief Operating Officer Used the software for: 6-12 months ### "We've had a great experience using Bonusly to reward one another and reinforce our core values." May 11, 2018 5.0 Pros The system is extremely easy to use. It requires basically zero training. Our employees love the opportunity to recognize and reward each other. We started using the system as part of the launch of our core values, intending to only use it 2-3 months. It's been a positive enough experience, though, we can't stop now! The system forces users to tie the micro bonus to one or more predefined hashtags. We have hashtags for each of our core values. This gives us a daily reinforcement of how we apply our core values to real life situations and recognizes/rewards employees for doing so. Cons There are only 3 downsides. 1.) You are introducing a new cost into the business, so you need to make sure it's worth it. For us, it has been. 2.) Some of our users report the mobile app doesn't work well, so they will only use the actual website. 3.) The analytics package is amazing, however you can't really share the analytics (like the word map) easily outside of the admin module. Honestly, these seem kind of nit-picky. The positives significantly outweigh the negatives. We were worried that employees might game the system and just give bogus bonuses to one another. We haven't had any problems with that. They give meaningful and motivating bonuses. Review Source KN Kaylin N. HR Business Partner Retail Used the software for: 2+ years ### "Highly recommend Bonusly! " December 21, 2022 5.0 I've been using for over 3 years as an admin and as an employee and can't say enough good things about it. Employees love how easy and fun it is to use and it has definitely become a part of our culture at our company. Pros Ease of use, ability to add GIFs and emojis, ability to add our own company values. Customer service and account reps have been great to work with as well. Cons Product feedback we have provided, but being able to make another employee a "proxy" to give on their behalf, i.e. an executive assistant being a "proxy" for an executive to go in and give out their Bonusly balance each month. And ability to make different user types based on location or employee type. Bonusly currently has the 3 user types (Benefactor, etc) but we could benefit from more options for our contractors in other countries. Review Source AR Abin R. Admin Financial Services Used the software for: 2+ years ### "Amazing platform for boosting recognition " July 22, 2022 5.0 Experience with using was great as we had ton of way to let my coworkers know on how their support and team work has been helping throughout and appreciating them via bonusly was fun and amazing. The options to redeem various goodies in gift card is the overall added benefit. Pros The ease of setting up is simple and further sharing the allocated funds to other colleagues as token of recognition is very simple and there are various ways to fancy things in the note to make it more appealing to everyone in the Cons Based on my usage everything was amazing on Review Source FF Flóra F. HR Manager Information Technology and Services Used the software for: 1-2 years ### "A great tool for recognition" August 23, 2022 5.0 A great tool for recognition, I would recommend it for other HR professionals as well. Maybe better for smaller organizations. Pros Bonus.ly is a great alternative to boosten your employee experience and feedback culture. Our employees like to use it a lot. It is not an oldschool HR software and it makes recognition fun. Cons There is nothing we don't like about it, there could be more option in the analytics part (but this is only for admin reasons). Review Source NP Naveen P. Digital Marketing Associate Marketing and Advertising Used the software for: 6-12 months ### "The best tool to appreciate your colleagues" June 10, 2023 5.0 It's a great tool to appreciate your colleagues for their performance and help you in your day-to-day activity. You can reward them with custom hashtags and even claim different gift cards from the reward points that you have.It simply took the employee's appreciation and reward program to the next level. Pros \- Great reward catalog- Variety of tags to choose from while rewarding colleagues- Easy-to-use UI- Great way to share appreciation- Reward redemption is easy- Customs hashtags options Cons \- It's a bit costly as you have to pay per-user price. Apart from that there is nothing that i don't like about it as it is a great application to reward your colleagues for their help and performance. Review Source LF Lance F. Head of Information Security Banking Used the software for: Less than 6 months ### "Bonusly has been a great addition for peer recognition" October 6, 2020 5.0 As the system admin and user of , I have been very impressed with the solution. It was easy to stand up and integrate with our SSO provider and has met our objective from day 1 for interactive associate recognition. There are strong analytics available which provide great insight into who and how our users are utilizing Bonusly. I am hopeful that we will continue to see the strong user interaction Pros has filled a gap that existed in our company around peer recognition. We needed a way for associates to recognize one another, and a way to share that recognition with other associates. Bonusly has enabled us to reach our goal with relative ease, and continues to be a fun (gamified) solution for internal associate recognition, with a tangible reward structure. The solution integrates seamlessly with Slack which was critical for us. It also allows us to utilize our digital signage at our offices around the globe (hopefully can use this feature more when all associates return to the office post COVID). Cons The internal response out of the gate (Day 1 implementation) was fantastic. Associate interaction remained strong throughout the month. My concern is the continued use of the solution as time goes on. Our company took a smart approach of granting each associate bonus points to give out on the first of the month. This acts as a subtle reminder to engage with the applications and provide recognition. I am not seeing any true cons at the moment. Review Source Response from Bonusly October 22, 2020 Thanks for your review! It's great to read that Bonusly has enabled your team to recognize one another in an impactful and fun way! We are also happy to learn that our Slack integration has made recognition even easier for your team to take part in! If you ever have any concerns over user engagement, feel free to reach out to your Customer Success Manager at any time for assistance with engagement ideas! Thanks for your feedback, and thanks for being a Bonusly customer! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.