--- title: "Bonusly Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Bonusly the right Employee Recognition solution for you? Explore 1611 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/167338/Bonusly/reviews/" page_type: "reviews" language: "en" --- Bonusly 4.8 (1611) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Bonusly Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews AS Arun S Project ManagerBiotechnology, 10,001+ employeesUsed the software for: 6-12 months. “Employees can quickly give recognition to coworkers and attach points that can later be redeemed for rewards.“ June 7, 2026 AS Arun S Project ManagerBiotechnology, 10,001+ employeesUsed the software for: 6-12 months. “If employees aren't engaged the recognition can start to feel repetitive or less meaningful.“ June 7, 2026 Pragya K HR OperationsLogistics and Supply Chain, 51 - 200 employeesUsed the software for: Less than 6 months. “It makes recognizing teammates fun and meaningful, boosts morale, and fits seamlessly into daily workflows through Slack integration.“ February 2, 2026 LM Laure M Director of ProductInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “While there are a few partner choice, there are still some big brands missing in a few big categories like grocery or travel.“ June 27, 2025 CB Cecily B Employee Experience ManagerRetail, 501 - 1,000 employeesUsed the software for: More than 2 years. “The product has enhanced feedback management and general employee performance management.“ March 29, 2026 NT Nick T Assistant ManagerReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “Not enough options for redemption in the grocery department.“ September 23, 2024 NT Nick T Assistant ManagerReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “It operates very easily and quickly in the checkout line to redeem the points and scan them at the register from my phone.“ September 23, 2024 MM Micaela M CEOVeterinary, 11 - 50 employeesUsed the software for: 6-12 months. “It was hard to keep engagement flowing with a high turnover industry as well.“ May 26, 2025 ## Showing most helpful reviews Showing 1-25 of 1611 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kalina B. Freelance Consumer Goods Used the software for: Less than 6 months ### "Bonusly Is A Must Try" October 7, 2024 5.0 I would have to say my overall experience using Bonusly has been nothing short of great. I really like using this app and how well it works for me. Pros Some things I like about Bonusly is ho2 easy-to-use it is. Its mobile app is also amazing and I never have issues when I am using it. Its truly amazing. Cons I haven't had really any problems with Bonusly except a few times it would run slow. But mostly it's been pretty great when I use it. Review Source YF Yasser F. VP of Engineering Information Technology and Services Used the software for: 1-2 years ### "A must have in any company" May 29, 2019 4.0 Bonusly accomplishes what I need which is real-time peer to peer recognition. Often times, only big heroic accomplishments are recognized and rewarded, when in fact it's all the little things everyone does every day to help their peers is what makes a company great. Bonusly was flexible enough to accommodate our small startup when we were only 12 people, whereas YouEarnedIt arrogantly stated that they don't take on companies smaller than a 100 employees. Well, we're going to be 100 strong soon, and we're going to be using Bonusly. Pros \- Easy to set up and use - Slack integration - Statistics and reports - GIFs - Does the job I need - Priced well - Lots of rewards - Custom rewards Cons \- Weak rewards dashboard - Manual fulfillment of custom rewards Reason for choosing Bonusly Customer support, accommodated our company size Review Source Response from Bonusly June 10, 2019 Hi Yasser! Thanks for taking the time to leave us feedback about Bonusly. It's great to read that you find using Bonusly easy to recognize your peers and their successes. We think recognizing your colleagues for their success helps motivate teams and it looks like you'd agree! We're always looking to expand upon our existing catalog so please feel free to reach out to us (success@bonus.ly) with any suggestions that come to mind. It's feedback like this that reminds us of our goals and vision so for this, we're extremely grateful. Thanks again for taking the time to share your experience with us. :) TC Theresa C. Implementation Consultant Information Technology and Services Used the software for: Less than 6 months ### "Great concept but lacks in deliverance options " March 9, 2022 3.0 It’s ok Pros I like the plethora of non profits users can donate points to, especially for Ukrainian efforts Cons There is no way to give shout outs, kudos or thanks without adding allowances. Meaning, you have to buy more than your monthly allotment to tell someone about a job well done. Seems counter productive and takes away the chance for others to give proper appreciation Switched from [Lattice](https://www.capterra.com/p/151676/Lattice/) We were acquired by a company using Bonus.ly Review Source MM Micaela M. CEO Veterinary Used the software for: 6-12 months ### "Great team boot!" May 26, 2025 5.0 As the leader of the company I loved this tool. It automated yet personalized recognition. Every time someone logged in for the first time it was neat to see their excitement and engagement. I love the concept of the app and that we could allow team members to send rewards to other team members. Pros Loved that my team could hand out recognition to other team members. The engagement from the team sending congratulations and supportive messages was amazing to see as a company leader. We also enjoyed that it integrated with our HR program and didn't require hours of set up and maintenance. Cons It is pricy for a small team. We have a team of 15-18 and the cost was high for a business of our size. Additionally, at first we saw a lot of engagement from the whole team then engagement dwindled down to a few team members after a few months. It was hard to keep engagement flowing with a high turnover industry as well. Review Source aS amy S. Intake Specialist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Boosts Team Morale and watch what happens!" April 20, 2026 5.0 Overall, Bonusly is a brilliant way to spread positivity and show appreciation. It makes recognizing others feel personal and easy, even when you're not in the same place. Pros It's great to see co-workers recognize each other and their contribution to the team as a whole unit! Cons The customization options are a bit limited It would be nice to have more flexibility in rewards and reporting features. Review Source EB Emily B. AR Hospital & Health Care Used the software for: 1-2 years ### "Great all-around: Everyone wins!" March 3, 2025 5.0 This program is user-friendly, resembles many of the most popular social media platforms making it easy for everyone in our team to use. It promotes inter-office cooperation and gives constant mini-bumps to our office's overall comraderie and general work happiness. Pros This program is easy to use, it's easy for our coworkers to use, and it saves time on deciding what and how to reward our team. Cons Many of the rewards locations are not available in our area. Review Source MT Michael T. IT Director Retail Used the software for: 1-2 years ### "Wonderful Way to Recognize Achievements " July 2, 2025 5.0 It has be fun to use the sytem to recognize others. I can piggy back onto other recognitions too. It is great. Pros It is a great way to show appreciation. The gifs we sharearw priceless. It also has people thinking about each other accomplishments. Cons Every month you lose any points that are left over. I'm not sure if it is a setup issue or not. I would like to roll over the extra. Review Source LM Laure M. Director of Product Information Technology and Services Used the software for: 2+ years ### "Easy recognition tool to use without moderation!" June 27, 2025 5.0 Pros Love the ease to rewards coworkers in a fun way but also with points that they can use as they wish. Such a neighborly context that ties perfectly with our company mindset. Also love the donation section where you can give away your points to a non profit Cons While there are a few partner choice, there are still some big brands missing in a few big categories like grocery or travel. Review Source KL Kylee L. Marketing and Volunteer Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "It's a Bonus" February 25, 2025 5.0 Overall, Bonusly is a great choice to bring staff together to notice the little things. Allowing staff to feel seen and validated Pros Very user friendly and allows all staff to connect seamlessly Cons Cannot think of anything! Its a great platform Review Source SW Stephanie W. Kids Director Religious Institutions Used the software for: 6-12 months ### "Bonusly Review" March 7, 2025 5.0 Words of encouragement come naturally for me, but I've loved watching other co-works engage with each other in celebrating what they see in each other! Pros Bonusly has increased employment engagement with celebration and encouragement! I love the variety in gift card options for cash-out. Cons I wish you could choose your own bonusly amounts outside of the pre-selected amounts. Review Source VC Vince C. growth Financial Services Used the software for: 2+ years ### "Good way to materialize employee recognition" January 23, 2025 4.0 Pros good way to recognize employees and have more than empty words Cons required adoption across the company but was hard to do Review Source TN Tristan N. Data and Business Analyst Wholesale Used the software for: 2+ years ### "Bonsuly Review" November 25, 2024 5.0 My overall experience has been very pleasant. It has made me feel valued in my company and appreciated. Pros I love the concept of encouraging people to reward one another for their hard work. I love the ability to add GIFs to the shout out to the person as well. Cons I don't like that we get taxed for the rewards. Review Source SO Sofia O. Data research specialists Outsourcing/Offshoring Used the software for: 1-2 years ### "Cool way to reward" November 10, 2024 5.0 I like this form of rewarding my coworkers for their hard job Pros I like how easy is to use bonusly, very great app Cons I don’t like that I have a certain points to give Review Source IL Ivan L. Service Operational Manager Renewables & Environment Used the software for: 1-2 years ### "Recognize and Nurture Productive Behaviors for Business Growth." October 1, 2024 4.0 Great anonymous feedback from employees. Seamless integrations too. Pros Achieving a holistic employee wellness is my biggest pleasure using Bonusly. Looking forward to unlocking full potential with comprehensive features available. Cons The customer service was not up to my expectations. Review Source MV Marko V. QA engineer Computer Software Used the software for: 1-2 years ### "Awesome tool for peer recognition!" February 21, 2023 5.0 Bonusly is easy to use and has helped to improve employee engagement and morale. The social and collaborative features of Bonusly have been particularly well-received, with many users reporting that the public recognition feature has helped to build a more positive and supportive work environment.In terms of the software itself, Bonusly appears to be very user-friendly and customizable. The ability to create custom reward categories and integrate with other software tools is a major plus for organizations looking for a tailored solution. While there are some potential drawbacks to consider, such as the cost and limited reporting features, these limitations are relatively minor compared to the overall benefits of the software.Overall, my impression of Bonusly is very positive, and I would definitely recommend it to organizations looking for an easy and effective way to improve employee recognition and engagement. Pros Simple and Easy to Use: Bonusly has a very user-friendly interface, which makes it easy to use for everyone. It doesn't require any technical skills or knowledge, which means that employees can start using it right away without any training.Customizable: One of the best things about Bonusly is that it is highly customizable. Organizations can create their own reward categories, set point values, and even integrate the software with other tools for seamless use. This means that Bonusly can be tailored to meet the specific needs of any organization.Social and Collaborative: Bonusly encourages teamwork and collaboration, making it an excellent way to build team morale and strengthen working relationships. The public recognition feature allows everyone in the organization to see who is doing great work and who deserves to be recognized.Positive Impact: Bonusly has a positive impact on employee engagement, morale, and recognition. The software encourages employees to recognize and appreciate each other's efforts, which leads to a more positive and supportive work environment.Real-time Analytics: Bonusly provides real-time analytics that help organizations track employee engagement and recognition. This data can be used to identify areas of improvement and to develop strategies for increasing employee engagement.Overall, I think Bonusly is an excellent software solution for organizations that want to improve employee engagement and recognition. Its ease of use, customizab Cons While I think Bonusly is a great software solution, there are a few areas that could be improved. Here are some potential cons to consider:Cost: The cost of Bonusly can be a drawback for some organizations, especially smaller ones with limited budgets. However, the pricing is competitive compared to similar software solutions on the market.Limited Reward Options: Bonusly offers a limited number of reward options, which may not be ideal for all organizations. While it's possible to customize the reward categories, the available options are still relatively limited.Reliance on User Adoption: Bonusly's effectiveness relies heavily on employee participation and adoption. If employees are not actively using the software to recognize their colleagues, the program may not have the desired impact.Limited Integration Options: While Bonusly integrates with some popular software tools, the options are relatively limited. This may be a drawback for organizations that rely on other tools for HR or employee engagement.Limited Reporting Features: While Bonusly provides real-time analytics, the reporting features are relatively limited. Organizations may need to export the data to another tool to perform more in-depth analysis or track longer-term trends.Overall, while there are a few potential drawbacks to Bonusly, these limitations are relatively minor and are outweighed by the benefits of the software. Review Source VR Verified Reviewer Digital Account Manager Entertainment Used the software for: 1-2 years ### "Fantastic Platform to Recognize and Reward Co-Workers" July 29, 2020 5.0 This is such a cool little platform. We implemented it in our office and it provided an easy and fun way to get and give recognition to people for their hard work and accomplishments, or just fun things that happen around the office. It's a really great social building tool for your office. Pros The ease and simplicity of Bonusly is really key, since for us it's been used as a fun social building tool. Everyone was able to get set up easily, and the process of publicly giving points and sending messages among our team has been really easy and fun. I also really like the customization of it - we've been able to create our own custom rewards and even change the name of the "points" given to whatever we feel like on a given day. And we've never had any issues in terms of functionality - everything has always worked smoothly and everyone has always gotten the rewards they requested. Cons While I don't personally pay for the service, I can see how the "$3 per user per month" cost model is a little cumbersome. I understand why the price has to go up with more users, since that means more rewards have to be available, but I feel a simpler plan would be a specific price per every 10 or 20 users, rather than having every new member increase the price. Review Source Response from Bonusly August 6, 2020 Thanks for your review! It's great to read that Bonusly has been smooth and easy to use and that it enhanced the culture amongst your team! We value your feedback regarding our pricing model and do our best to stay competitive in today's market. If you have any additional feedback you would like to share, we would love to hear from you! You can connect with us at support@bonus.ly Thanks for your feedback, and thanks for being a Bonusly customer! VR Verified Reviewer Full Stack Engineer Retail Used the software for: 1-2 years ### "The best platform to give recognition to your coworkers" September 3, 2019 5.0 My overall experience with Bonusly is just awesome. I use it to give credit to others when a good act happen or someone (or a team) accomplishes something that gives value to the company. Or even if a peer just helped me with a task and I want to thank that. The best about it is that I am happier when I give points more than when I receive them. Pros I think that the idea is just incredible. You get a monthly amount of points that you can give to coworkers as a gift in recognition for good acts or a great work. Then, if you get points from your peers, you can redeem them and get a reward (gift cards, paypal credit, or just donate it to a non profit organization, and more). It is no that much, but it is really splendid when your teammates recognize your contributions to the business. It is better when you integrate it with Slack and with every point you give you can send a funny gif. Cons For now I could not be able to find anything to dislike about this platform. Maybe if you have integrated with Slack, notifications can be very annoying if you have notifications on for that channel. Review Source Response from Bonusly September 3, 2019 Hi there! Thanks for taking the time to leave us feedback about Bonusly. It's great to read that you like to use Bonusly to recognize your teammates across our different platforms! Ah, I'll be happy to pass this feedback along to our product team. It's feedback like this that reminds us of our goals and vision so for this, we're extremely grateful. Thanks again for taking the time to share your experience with us. David V. Content Director Used the software for: 2+ years ### "Outstanding Peer-to-Peer Bonus System!" May 8, 2018 5.0 This software is an incredible tool for praise and peer-to-peer bonuses. We see it consistently improve people's satisfaction with work. You can redeem your bonuses from a wide variety of vendors, from Amazon gift cards to giving donations to the Red Cross. I cannot recommend this software enough! Pros It's easy to use. Minimal set up and basically no maintenance at all. It also integrates well with the other tools we use, like Office 365 and Slack, so people can see a live feed of bonuses that are given around the company. There are some basic analytics and fun analytics (like a word map created out of the terms used in bonuses during the past 30 days). And they are introducing new features regularly. Recently, they developed an alert system to help prevent fraudulent bonus distribution (which may be a concern for large organizations). Cons I can't really put anything in this column. The only thing that could be improved on would probably be adding more granularity to their analytics and perhaps longer timelines for their analytics. But even those things have improved in the last few years that we have been using the software. They are always improving. Review Source Response from Bonusly May 17, 2018 Thank you for your feedback, David! We're so happy to hear that Bonusly so well loved -- Thank you for the high praise! We are constantly working on improving our analytics; did you know that you are now able to create custom ranges for some of the analytics available? If there's ever anything we can do to improve your Bonusly experience, or if you'd like to share a bit more about what granularity you'd like to see in analytics, please let us know at success@bonus.ly! Thank you for being a Bonusly customer! Sean O. CEO Marketing and Advertising Used the software for: 2+ years ### "Bonusly does help with peer recognition" September 12, 2019 5.0 When we've had questions for support, they have been quick to respond. Great to work with them. I believe they truly appreciate feedback and continue to develop the product around that feedback. Pros Easy enough to setup. The basics are definitely there. Bells and whistles are added over time. The reporting is great. It's interesting and helpful for management to see those who are being recognized by their peers and for what reasons. Cons As leadership within the company, we still need to drive proper usage of the platform. We see month end emails from bonusly issued and then all of sudden everyone is getting recognition for the simplest of things. That's not really the intent of the product, and we wish we could turn off that month end reminder. It's more harm than good. Obviously, it's in the best interest of bonusly to continue to show high engagement. But we want only authentic recognition. Overall, good program. Review Source Response from Bonusly September 20, 2019 Hi Sean! Thanks for taking the time to leave us feedback about Bonusly. It's great to read that you like to use Bonusly to recognize your teammates! It's feedback like this that reminds us of our goals and vision so for this, we're extremely grateful. Often, we find that disabling the end of the month reminder emails actually hurts participation rate. We certainly want to make sure that you and your team have the best use of Bonusly but we're always happy to help in any way we can. If you'd like, please feel free to reach out to support@bonus.ly so we can explore possible workarounds. Thanks again for taking the time to share your experience with us. Ryan C. Chief Operating Officer Used the software for: 6-12 months ### "We've had a great experience using Bonusly to reward one another and reinforce our core values." May 11, 2018 5.0 Pros The Bonusly system is extremely easy to use. It requires basically zero training. Our employees love the opportunity to recognize and reward each other. We started using the system as part of the launch of our core values, intending to only use it 2-3 months. It's been a positive enough experience, though, we can't stop now! The system forces users to tie the micro bonus to one or more predefined hashtags. We have hashtags for each of our core values. This gives us a daily reinforcement of how we apply our core values to real life situations and recognizes/rewards employees for doing so. Cons There are only 3 downsides. 1.) You are introducing a new cost into the business, so you need to make sure it's worth it. For us, it has been. 2.) Some of our users report the mobile app doesn't work well, so they will only use the actual website. 3.) The analytics package is amazing, however you can't really share the analytics (like the word map) easily outside of the admin module. Honestly, these seem kind of nit-picky. The positives significantly outweigh the negatives. We were worried that employees might game the system and just give bogus bonuses to one another. We haven't had any problems with that. They give meaningful and motivating bonuses. Review Source KN Kaylin N. HR Business Partner Retail Used the software for: 2+ years ### "Highly recommend Bonusly! " December 21, 2022 5.0 I've been using Bonusly for over 3 years as an admin and as an employee and can't say enough good things about it. Employees love how easy and fun it is to use and it has definitely become a part of our culture at our company. Pros Ease of use, ability to add GIFs and emojis, ability to add our own company values. Customer service and account reps have been great to work with as well. Cons Product feedback we have provided, but being able to make another employee a "proxy" to give Bonusly on their behalf, i.e. an executive assistant being a "proxy" for an executive to go in and give out their Bonusly balance each month. And ability to make different user types based on location or employee type. Bonusly currently has the 3 user types (Benefactor, etc) but we could benefit from more options for our contractors in other countries. Review Source AR Abin R. Admin Financial Services Used the software for: 2+ years ### "Amazing platform for boosting recognition " July 22, 2022 5.0 Experience with using bonusly was great as we had ton of way to let my coworkers know on how their support and team work has been helping throughout and appreciating them via bonusly was fun and amazing. The options to redeem various goodies in gift card is the overall added benefit. Pros The ease of setting up is simple and further sharing the allocated funds to other colleagues as token of recognition is very simple and there are various ways to fancy things in the note to make it more appealing to everyone in the bonusly Cons Based on my usage everything was amazing on bonusly Review Source FF Flóra F. HR Manager Information Technology and Services Used the software for: 1-2 years ### "A great tool for recognition" August 23, 2022 5.0 A great tool for recognition, I would recommend it for other HR professionals as well. Maybe better for smaller organizations. Pros Bonus.ly is a great alternative to boosten your employee experience and feedback culture. Our employees like to use it a lot. It is not an oldschool HR software and it makes recognition fun. Cons There is nothing we don't like about it, there could be more option in the analytics part (but this is only for admin reasons). Review Source NP Naveen P. Digital Marketing Associate Marketing and Advertising Used the software for: 6-12 months ### "The best tool to appreciate your colleagues" June 10, 2023 5.0 It's a great tool to appreciate your colleagues for their performance and help you in your day-to-day activity. You can reward them with custom hashtags and even claim different gift cards from the reward points that you have.It simply took the employee's appreciation and reward program to the next level. Pros \- Great reward catalog- Variety of tags to choose from while rewarding colleagues- Easy-to-use UI- Great way to share appreciation- Reward redemption is easy- Customs hashtags options Cons \- It's a bit costly as you have to pay per-user price. Apart from that there is nothing that i don't like about it as it is a great application to reward your colleagues for their help and performance. Review Source LF Lance F. Head of Information Security Banking Used the software for: Less than 6 months ### "Bonusly has been a great addition for peer recognition" October 6, 2020 5.0 As the system admin and user of Bonusly, I have been very impressed with the solution. It was easy to stand up and integrate with our SSO provider and has met our objective from day 1 for interactive associate recognition. There are strong analytics available which provide great insight into who and how our users are utilizing Bonusly. I am hopeful that we will continue to see the strong user interaction Pros Bonusly has filled a gap that existed in our company around peer recognition. We needed a way for associates to recognize one another, and a way to share that recognition with other associates. Bonusly has enabled us to reach our goal with relative ease, and continues to be a fun (gamified) solution for internal associate recognition, with a tangible reward structure. The solution integrates seamlessly with Slack which was critical for us. It also allows us to utilize our digital signage at our offices around the globe (hopefully can use this feature more when all associates return to the office post COVID). Cons The internal response out of the gate (Day 1 implementation) was fantastic. Associate interaction remained strong throughout the month. My concern is the continued use of the solution as time goes on. Our company took a smart approach of granting each associate bonus points to give out on the first of the month. This acts as a subtle reminder to engage with the applications and provide recognition. I am not seeing any true cons at the moment. Review Source Response from Bonusly October 22, 2020 Thanks for your review! It's great to read that Bonusly has enabled your team to recognize one another in an impactful and fun way! We are also happy to learn that our Slack integration has made recognition even easier for your team to take part in! If you ever have any concerns over user engagement, feel free to reach out to your Customer Success Manager at any time for assistance with engagement ideas! Thanks for your feedback, and thanks for being a Bonusly customer! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.