--- title: "Bonusly Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Bonusly the right Employee Recognition solution for you? Explore 1611 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/167338/Bonusly/reviews/" page_type: "reviews" language: "en" --- Bonusly 4.8 (1611) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 17th, 2026 # Reviews of Bonusly Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews AS Arun S Project ManagerBiotechnology, 10,001+ employeesUsed the software for: 6-12 months. “Employees can quickly give recognition to coworkers and attach points that can later be redeemed for rewards.“ June 7, 2026 AS Arun S Project ManagerBiotechnology, 10,001+ employeesUsed the software for: 6-12 months. “If employees aren't engaged the recognition can start to feel repetitive or less meaningful.“ June 7, 2026 Pragya K HR OperationsLogistics and Supply Chain, 51 - 200 employeesUsed the software for: Less than 6 months. “It makes recognizing teammates fun and meaningful, boosts morale, and fits seamlessly into daily workflows through Slack integration.“ February 2, 2026 LM Laure M Director of ProductInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “While there are a few partner choice, there are still some big brands missing in a few big categories like grocery or travel.“ June 27, 2025 CB Cecily B Employee Experience ManagerRetail, 501 - 1,000 employeesUsed the software for: More than 2 years. “The product has enhanced feedback management and general employee performance management.“ March 29, 2026 NT Nick T Assistant ManagerReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “Not enough options for redemption in the grocery department.“ September 23, 2024 NT Nick T Assistant ManagerReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “It operates very easily and quickly in the checkout line to redeem the points and scan them at the register from my phone.“ September 23, 2024 MM Micaela M CEOVeterinary, 11 - 50 employeesUsed the software for: 6-12 months. “It was hard to keep engagement flowing with a high turnover industry as well.“ May 26, 2025 ## Showing most helpful reviews Showing 1-25 of 1611 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chitrang S. Software Engineer Telecommunications Used the software for: Less than 6 months ### "A great tool for employee recognition" October 18, 2024 4.0 Bonusly has provided a way to give due recognition and incentive to the employees, which has over the time enhanced the satisfaction and efficiency of the employees. A must-use tool for any organization. Pros A great product which offers effective employee recognition, giving incentives, gift cards to the employees. It helps in payroll reporting, employee management, and provides a platform for team building. It has been provided with a easy-to-use interface for employees, HRM and the management. Cons I found the customer support a bit delayed. Also, the analytics can be further improved. Otherwise, it is a great software. Review Source YF Yasser F. VP of Engineering Information Technology and Services Used the software for: 1-2 years ### "A must have in any company" May 29, 2019 4.0 Bonusly accomplishes what I need which is real-time peer to peer recognition. Often times, only big heroic accomplishments are recognized and rewarded, when in fact it's all the little things everyone does every day to help their peers is what makes a company great. Bonusly was flexible enough to accommodate our small startup when we were only 12 people, whereas YouEarnedIt arrogantly stated that they don't take on companies smaller than a 100 employees. Well, we're going to be 100 strong soon, and we're going to be using Bonusly. Pros \- Easy to set up and use - Slack integration - Statistics and reports - GIFs - Does the job I need - Priced well - Lots of rewards - Custom rewards Cons \- Weak rewards dashboard - Manual fulfillment of custom rewards Reason for choosing Bonusly Customer support, accommodated our company size Review Source Response from Bonusly June 10, 2019 Hi Yasser! Thanks for taking the time to leave us feedback about Bonusly. It's great to read that you find using Bonusly easy to recognize your peers and their successes. We think recognizing your colleagues for their success helps motivate teams and it looks like you'd agree! We're always looking to expand upon our existing catalog so please feel free to reach out to us (success@bonus.ly) with any suggestions that come to mind. It's feedback like this that reminds us of our goals and vision so for this, we're extremely grateful. Thanks again for taking the time to share your experience with us. :) TC Theresa C. Implementation Consultant Information Technology and Services Used the software for: Less than 6 months ### "Great concept but lacks in deliverance options " March 9, 2022 3.0 It’s ok Pros I like the plethora of non profits users can donate points to, especially for Ukrainian efforts Cons There is no way to give shout outs, kudos or thanks without adding allowances. Meaning, you have to buy more than your monthly allotment to tell someone about a job well done. Seems counter productive and takes away the chance for others to give proper appreciation Switched from [Lattice](https://www.capterra.com/p/151676/Lattice/) We were acquired by a company using Bonus.ly Review Source MM Micaela M. CEO Veterinary Used the software for: 6-12 months ### "Great team boot!" May 26, 2025 5.0 As the leader of the company I loved this tool. It automated yet personalized recognition. Every time someone logged in for the first time it was neat to see their excitement and engagement. I love the concept of the app and that we could allow team members to send rewards to other team members. Pros Loved that my team could hand out recognition to other team members. The engagement from the team sending congratulations and supportive messages was amazing to see as a company leader. We also enjoyed that it integrated with our HR program and didn't require hours of set up and maintenance. Cons It is pricy for a small team. We have a team of 15-18 and the cost was high for a business of our size. Additionally, at first we saw a lot of engagement from the whole team then engagement dwindled down to a few team members after a few months. It was hard to keep engagement flowing with a high turnover industry as well. Review Source aS amy S. Intake Specialist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Boosts Team Morale and watch what happens!" April 20, 2026 5.0 Overall, Bonusly is a brilliant way to spread positivity and show appreciation. It makes recognizing others feel personal and easy, even when you're not in the same place. Pros It's great to see co-workers recognize each other and their contribution to the team as a whole unit! Cons The customization options are a bit limited It would be nice to have more flexibility in rewards and reporting features. Review Source MT Michael T. IT Director Retail Used the software for: 1-2 years ### "Wonderful Way to Recognize Achievements " July 2, 2025 5.0 It has be fun to use the sytem to recognize others. I can piggy back onto other recognitions too. It is great. Pros It is a great way to show appreciation. The gifs we sharearw priceless. It also has people thinking about each other accomplishments. Cons Every month you lose any points that are left over. I'm not sure if it is a setup issue or not. I would like to roll over the extra. Review Source EB Emily B. AR Hospital & Health Care Used the software for: 1-2 years ### "Great all-around: Everyone wins!" March 3, 2025 5.0 This program is user-friendly, resembles many of the most popular social media platforms making it easy for everyone in our team to use. It promotes inter-office cooperation and gives constant mini-bumps to our office's overall comraderie and general work happiness. Pros This program is easy to use, it's easy for our coworkers to use, and it saves time on deciding what and how to reward our team. Cons Many of the rewards locations are not available in our area. Review Source LM Laure M. Director of Product Information Technology and Services Used the software for: 2+ years ### "Easy recognition tool to use without moderation!" June 27, 2025 5.0 Pros Love the ease to rewards coworkers in a fun way but also with points that they can use as they wish. Such a neighborly context that ties perfectly with our company mindset. Also love the donation section where you can give away your points to a non profit Cons While there are a few partner choice, there are still some big brands missing in a few big categories like grocery or travel. Review Source KL Kylee L. Marketing and Volunteer Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "It's a Bonus" February 25, 2025 5.0 Overall, Bonusly is a great choice to bring staff together to notice the little things. Allowing staff to feel seen and validated Pros Very user friendly and allows all staff to connect seamlessly Cons Cannot think of anything! Its a great platform Review Source SW Stephanie W. Kids Director Religious Institutions Used the software for: 6-12 months ### "Bonusly Review" March 7, 2025 5.0 Words of encouragement come naturally for me, but I've loved watching other co-works engage with each other in celebrating what they see in each other! Pros Bonusly has increased employment engagement with celebration and encouragement! I love the variety in gift card options for cash-out. Cons I wish you could choose your own bonusly amounts outside of the pre-selected amounts. Review Source VC Vince C. growth Financial Services Used the software for: 2+ years ### "Good way to materialize employee recognition" January 23, 2025 4.0 Pros good way to recognize employees and have more than empty words Cons required adoption across the company but was hard to do Review Source TN Tristan N. Data and Business Analyst Wholesale Used the software for: 2+ years ### "Bonsuly Review" November 25, 2024 5.0 My overall experience has been very pleasant. It has made me feel valued in my company and appreciated. Pros I love the concept of encouraging people to reward one another for their hard work. I love the ability to add GIFs to the shout out to the person as well. Cons I don't like that we get taxed for the rewards. Review Source SO Sofia O. Data research specialists Outsourcing/Offshoring Used the software for: 1-2 years ### "Cool way to reward" November 10, 2024 5.0 I like this form of rewarding my coworkers for their hard job Pros I like how easy is to use bonusly, very great app Cons I don’t like that I have a certain points to give Review Source MV Marko V. QA engineer Computer Software Used the software for: 1-2 years ### "Awesome tool for peer recognition!" February 21, 2023 5.0 Bonusly is easy to use and has helped to improve employee engagement and morale. The social and collaborative features of Bonusly have been particularly well-received, with many users reporting that the public recognition feature has helped to build a more positive and supportive work environment.In terms of the software itself, Bonusly appears to be very user-friendly and customizable. The ability to create custom reward categories and integrate with other software tools is a major plus for organizations looking for a tailored solution. While there are some potential drawbacks to consider, such as the cost and limited reporting features, these limitations are relatively minor compared to the overall benefits of the software.Overall, my impression of Bonusly is very positive, and I would definitely recommend it to organizations looking for an easy and effective way to improve employee recognition and engagement. Pros Simple and Easy to Use: Bonusly has a very user-friendly interface, which makes it easy to use for everyone. It doesn't require any technical skills or knowledge, which means that employees can start using it right away without any training.Customizable: One of the best things about Bonusly is that it is highly customizable. Organizations can create their own reward categories, set point values, and even integrate the software with other tools for seamless use. This means that Bonusly can be tailored to meet the specific needs of any organization.Social and Collaborative: Bonusly encourages teamwork and collaboration, making it an excellent way to build team morale and strengthen working relationships. The public recognition feature allows everyone in the organization to see who is doing great work and who deserves to be recognized.Positive Impact: Bonusly has a positive impact on employee engagement, morale, and recognition. The software encourages employees to recognize and appreciate each other's efforts, which leads to a more positive and supportive work environment.Real-time Analytics: Bonusly provides real-time analytics that help organizations track employee engagement and recognition. This data can be used to identify areas of improvement and to develop strategies for increasing employee engagement.Overall, I think Bonusly is an excellent software solution for organizations that want to improve employee engagement and recognition. Its ease of use, customizab Cons While I think Bonusly is a great software solution, there are a few areas that could be improved. Here are some potential cons to consider:Cost: The cost of Bonusly can be a drawback for some organizations, especially smaller ones with limited budgets. However, the pricing is competitive compared to similar software solutions on the market.Limited Reward Options: Bonusly offers a limited number of reward options, which may not be ideal for all organizations. While it's possible to customize the reward categories, the available options are still relatively limited.Reliance on User Adoption: Bonusly's effectiveness relies heavily on employee participation and adoption. If employees are not actively using the software to recognize their colleagues, the program may not have the desired impact.Limited Integration Options: While Bonusly integrates with some popular software tools, the options are relatively limited. This may be a drawback for organizations that rely on other tools for HR or employee engagement.Limited Reporting Features: While Bonusly provides real-time analytics, the reporting features are relatively limited. Organizations may need to export the data to another tool to perform more in-depth analysis or track longer-term trends.Overall, while there are a few potential drawbacks to Bonusly, these limitations are relatively minor and are outweighed by the benefits of the software. Review Source JT Jack T. Senior Associate Attorney Law Practice Used the software for: 6-12 months ### "Excellent Product for Team Recognition!" October 16, 2024 5.0 Bonusly is an excellent way to build team unity and show appreciation for good work by all employees. It is a lot of fun to see how our team shares positive messages with each other about the work that we do. Pros It is a great way to support our employees and show appreciation for a job well done. Cons I only wish that we could give more Bonusly points throughout the month. Review Source Emily J. Account Director Marketing and Advertising Used the software for: 1-2 years ### "A Great Program for Rewards and Peer Recognition" January 19, 2021 4.0 It helps in appearing bonuses to public feed so that everyone will be able to view important activities and work. It helps in making recognition engaging and easy which will help every member of a team to make their activities and work are valuable. It helps in bringing every employee together by incorporating recognition with workflows that are already existed. It helps to engage everyone across departments, locations and teams with social recognition. It helps people in showing the impact of their activities and work. Pros It is an employee recognition program which helps teams to stay connected. It helps employees in recognizing each other easily no matter how they are working. It helps in promoting your missions and making recognition more impressive and impactful by linking it with the core values of your company. It helps in providing visibility to the contribution of everyone. Employees will be able to get a monthly allowance through it for recognition of their contribution. Cons It should provide more features so that we will be able to work with advanced programs of rewards. It should provide integration with other platforms for making monitoring and reporting function better. The dashboard of its rewards should be improvised. Review Source Response from Bonusly January 26, 2021 Thanks for your review! We are happy to learn that Bonusly has provided an easy way to share appreciation amongst the team, regardless of location or department! Thanks for your feedback, and thanks for being a Bonusly customer! Avash K. WordPress and Pagespeed Optimization Specialist Information Technology and Services Used the software for: 6-12 months ### "Awesome Software to Motivate Team" November 19, 2020 4.0 As a parttime freelancer who works with other freelancers to make things happen - Bonusly has been a great tool to enhance peer-recognition and to motivate my team. I can look at analytics to get a sense of how my team is working. It is easy to use and integrates well with Slack which we are already using. Using Bonusly is has been fun and useful. I highly recommend Bonusly to other businesses out there. Pros The thing I like most about Bonusly is how easy it is to use it. It has intuitive User Interface due to which even first time users can use it fairly easily. Sending messages among team, giving points has been really fun and great social building mechanism. It awesome how Bonusly helps to create awesome office environment with proper peer-recognition in a fun way. I also like that it integrates well with Slack. Personally, I hate when software break and don't perform as supposed to but that hasn't been the case with Bonusly - Bonusly functions seamlessly. Cons I have been using Bonusly for a little more than 6 months and I don't know any cons of it. Bonusly has been helping to increase productivity by motivating team members and functions seamlessly. I just can't think of anything that doesn't work well in Bonusly. One problem I face is that I forget to give bonuses sometimes - but that's not an issue with Bonusly. Review Source Response from Bonusly December 7, 2020 Thanks for your review! It's great to read that Bonusly has been a fun and easy way for your team to recognize one another! We are also happy to learn that our Slack integration has provided a seamless way to give recognition in your day to day! Thanks for your feedback, and thanks for being a Bonusly customer! VR Verified Reviewer Owner Internet Used the software for: 2+ years ### "Show Your Appreciation to Colleagues" December 24, 2020 5.0 Overall I have an amazing experience using Bonusly. I would recommend organizations adopt it as a great solution for employees to engage with one another. I've worked at companies that try to build their own employee-to-employee recognition platforms and they never seemed to be used. Bonusly makes it simple to let employees connect with each other by showing appreciation. Pros Bonusly provides a great way to show appreciation to colleagues. It's a simply way to say you are grateful for the help they provided. Being able to choose the amount of points sent to a team member and feedback for why they deserve the points is amazing. Then, other team members can always add-on points as well. We've had colleagues collaborate together to build larger pools of points, then donate them to charity. It's an easy way to contribute into a large impact even when you only have a small amount of points. Cons The only improvement I would have would be for the emails that inform of points being sent should include a running total in the footer. It seems as though some emails contain the information and others do not. I would prefer to have this on every email. Review Source Response from Bonusly December 29, 2020 Thanks for your review! It's great to read that Bonusly has provided a great way to show your appreciation to your team and has encouraged collaborating for charity! When it comes to our email notifications, we would love to hear your thoughts on how to improve! Please send your feedback to support@bonus.ly so that we can learn more! Thanks for your feedback, and thanks for being a Bonusly customer! AL Aleah L. Customer Service Rep Market Research Used the software for: 1-2 years ### "Bonus.ly - Employee Morale Resolved." July 13, 2019 5.0 Positive experience, motivating and team-building product. Feels like getting a pay raise when the points come in. Pros This is such a motivating tool for employees to connect and keep morale in the work environment high. I personally feel that Bonus.ly helped me not only want to be more productive during my workday, but also helped me to feel more connected with my coworkers. Bonus.ly was one product in our workspace that helped us to feel more connected as a team. Love that the balance resets every month, and that custom rewards can be added to their system (For example, we had a work fundraiser that could be paid into with bonus.ly points.) Cons Minor software issues, such as: Tags did not always work. Sometimes I needed a refresh of my page before I was able to find the tag name of a coworker. On the rare occasion, while redeeming a reward, the page would freeze, yet my points would still be deducted, and the prize was no where to be found. Thankfully customer support was quick to help, so this was not a huge issue, but enough that it should be noted. Review Source Response from Bonusly July 15, 2019 Hi Aleah! Thanks for taking the time to leave us feedback about Bonusly. It's great to read that you like using Bonusly to recognize your peers and their successes. We think recognizing your colleagues for their success helps motivate teams and it looks like you'd agree! Sorry to hear about your issues with tagging coworkers and redeeming for rewards. If you have a moment would you be willing to reach out to support@bonus.ly, so that we can fix any recurring issues! It's feedback like this that reminds us of our goals and vision so for this, we're extremely grateful. Thanks again for taking the time to share your experience with us. :) CS Chris S. consultant Computer Networking Used the software for: 2+ years ### "review" August 23, 2023 5.0 Pros very easy to use and manage points. rewards program is great incentive Cons not much to argue with, very easy to use with minimal clicks Review Source SB Santosh B. Salesforce Developer Computer Software Used the software for: 2+ years ### "Excellent Peer Rewarding Tool" July 1, 2021 5.0 \- The overall experience with Bonusly is excellent and very much satisficed with the tool and its usage. The concept of the tool is very unique and grateful to show appreciation on peers through points which can be redeemed later for purchasing any products. Pros \- Bonusly is a software which we can reward bonusly points to peers in the organization as a vote of thank you and recognizing the work - The User interface is very excellent and very ease to use without any difficulties Cons \- The pricing can be more affordable that way any company size can purchase and recognize peers and show vote of thank you towards their work. - More features can be added to the product like searching any user in the organization and show their reward history easily without searching through scrolling Review Source Response from Bonusly July 8, 2021 Thanks for your review and welcome! It's great to hear that Bonusly has been easy to use and a great way to share your appreciation with the team! When it comes to reviewing a team members recognition activity, you can review any users activity by going to their profile page! Thanks for your feedback, and thanks for being a Bonusly customer! VR Verified Reviewer Student Computer Software Used the software for: 6-12 months ### "A Great Software for Employee Appreciation" September 13, 2019 5.0 Overall, my experience has been great! People feel more appreciated and are happier. It also feels good to receive appreciation for something that you thought no one noticed! Pros When a friend told me about Bonusly, I was sceptical about whether it'd be worth its price. Spoiler alert: IT IS! Bonusly is such a great tool to recognize the daily and trivial contributions made by peers and employees, and it is these contributions that lead to the smooth functioning of an organisation, and the ones that deserve the maximum recognition and appreciation. I especially love the custom reward feature, because that allows us to give a more personal touch to the whole system. Also, slack integration is a godsend! The morale and teamwork have definitely improved in my organisation, and I have Bonusly to thank for that. Cons I have not run into any issues so far, and neither have my peers. If I had to nitpick, I'd probably love a more subtle shade of green than the one they use in there UI. Review Source Response from Bonusly September 30, 2019 Hi there! Thanks for taking the time to leave us feedback about Bonusly. It's great to read that you like to use Bonusly to recognize your teammates! It's feedback like this that reminds us of our goals and vision so for this, we're extremely grateful. Thanks again for taking the time to share your experience with us. Andrew K. COO Computer Software Used the software for: Less than 6 months ### "Fun and Easy to Use" March 24, 2020 4.0 My company has been looking to set up a recognition and reward program for quite some time, and Bonusly offered us a great solution. After only two month using the platform, we experienced a great deal of interaction amongst our team and the overall response has been very positive. The integration with Slack, our primary communication tool, has done a great deal to self-promote the program, with little additional encouragement needed from peers and management. I would recommend this programs to anyone looking for a rewards-based recognition program for their business, especially for companies who frequently interact online. Pros Bonusly offers a very user friendly interface for peer to peer recognition. The web application makes it very easy to award Bonusly points, view engagement analytics, and redeem rewards. The integration with Slack makes awarding and celebrating rewards even easier, and additional features such as gifs and emojis add an element of fun to each interaction. Cons While the application still works for international teams, the rewards are more limited. The U.S. has a variety of gift card and donation options, but these do not carry over to most of our international employees. The application can also get a bit expensive over the course of the year at $3 per user per month, plus any costs associated with reward redemption. For larger teams, be prepared to make a substantial overall investment into the platform. Reason for choosing Bonusly Cost and simplicity Review Source VR Verified Reviewer Associate Director- Talent Acquisition Marketing and Advertising Used the software for: 1-2 years ### "An extra mile with Bonusly " December 13, 2022 4.0 So far, it’s a good one Pros 1\. Offer a vast range of options/vouchers 2. Easy to use, can learn in an hour 3. Real-time tracking Cons Can’t provide attachments while putting a comment/ shoutouts Review Source VR Verified Reviewer Director of Project Management for Cloud Services Team Computer Software Used the software for: 2+ years ### "People like it. " May 8, 2018 4.0 People like it. Pros It seems to work. People enjoy giving and receiving little micro-bonuses and even seeing other people get them. So that promotes some transparency on what everybody is doing and a general feeling of togetherness. Cons It does sideline a certain population who just don't enjoy being in the spotlight. These folks enjoy private exchanges. If there was a way to fine tune announcements for introverts that would address this problem. Not everybody wants to share everything. Review Source Response from Bonusly May 17, 2018 Thank you for your feedback! We're so happy to hear that Bonusly is able to promote transparency and a feeling of togetherness through recognition and appreciation! If there's ever anything we can do to improve your Bonusly experience, or if you have any further insights about how we could make the experience more comfortable for some users, please let us know at success@bonus.ly! Thank you for being a Bonusly customer! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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