--- title: "Bonusly Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Bonusly the right Employee Recognition solution for you? Explore 1610 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/167338/Bonusly/reviews/" page_type: "reviews" language: "en" --- Bonusly 4.8 (1610) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Bonusly Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews AS Arun S Project ManagerBiotechnology, 10,001+ employeesUsed the software for: 6-12 months. “Employees can quickly give recognition to coworkers and attach points that can later be redeemed for rewards.“ June 7, 2026 AS Arun S Project ManagerBiotechnology, 10,001+ employeesUsed the software for: 6-12 months. “If employees aren't engaged the recognition can start to feel repetitive or less meaningful.“ June 7, 2026 Pragya K HR OperationsLogistics and Supply Chain, 51 - 200 employeesUsed the software for: Less than 6 months. “It makes recognizing teammates fun and meaningful, boosts morale, and fits seamlessly into daily workflows through Slack integration.“ February 2, 2026 LM Laure M Director of ProductInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “While there are a few partner choice, there are still some big brands missing in a few big categories like grocery or travel.“ June 27, 2025 CB Cecily B Employee Experience ManagerRetail, 501 - 1,000 employeesUsed the software for: More than 2 years. “The product has enhanced feedback management and general employee performance management.“ March 29, 2026 NT Nick T Assistant ManagerReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “Not enough options for redemption in the grocery department.“ September 23, 2024 NT Nick T Assistant ManagerReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “It operates very easily and quickly in the checkout line to redeem the points and scan them at the register from my phone.“ September 23, 2024 MM Micaela M CEOVeterinary, 11 - 50 employeesUsed the software for: 6-12 months. “It was hard to keep engagement flowing with a high turnover industry as well.“ May 26, 2025 ## Showing most helpful reviews Showing 1-25 of 1610 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kalina B. Freelance Consumer Goods Used the software for: Less than 6 months ### "Bonusly Is A Must Try" October 7, 2024 5.0 I would have to say my overall experience using Bonusly has been nothing short of great. I really like using this app and how well it works for me. Pros Some things I like about Bonusly is ho2 easy-to-use it is. Its mobile app is also amazing and I never have issues when I am using it. Its truly amazing. Cons I haven't had really any problems with Bonusly except a few times it would run slow. But mostly it's been pretty great when I use it. Review Source YF Yasser F. VP of Engineering Information Technology and Services Used the software for: 1-2 years ### "A must have in any company" May 29, 2019 4.0 Bonusly accomplishes what I need which is real-time peer to peer recognition. Often times, only big heroic accomplishments are recognized and rewarded, when in fact it's all the little things everyone does every day to help their peers is what makes a company great. Bonusly was flexible enough to accommodate our small startup when we were only 12 people, whereas YouEarnedIt arrogantly stated that they don't take on companies smaller than a 100 employees. Well, we're going to be 100 strong soon, and we're going to be using Bonusly. Pros \- Easy to set up and use - Slack integration - Statistics and reports - GIFs - Does the job I need - Priced well - Lots of rewards - Custom rewards Cons \- Weak rewards dashboard - Manual fulfillment of custom rewards Reason for choosing Bonusly Customer support, accommodated our company size Review Source Response from Bonusly June 10, 2019 Hi Yasser! Thanks for taking the time to leave us feedback about Bonusly. It's great to read that you find using Bonusly easy to recognize your peers and their successes. We think recognizing your colleagues for their success helps motivate teams and it looks like you'd agree! We're always looking to expand upon our existing catalog so please feel free to reach out to us (success@bonus.ly) with any suggestions that come to mind. It's feedback like this that reminds us of our goals and vision so for this, we're extremely grateful. Thanks again for taking the time to share your experience with us. :) TC Theresa C. Implementation Consultant Information Technology and Services Used the software for: Less than 6 months ### "Great concept but lacks in deliverance options " March 9, 2022 3.0 It’s ok Pros I like the plethora of non profits users can donate points to, especially for Ukrainian efforts Cons There is no way to give shout outs, kudos or thanks without adding allowances. Meaning, you have to buy more than your monthly allotment to tell someone about a job well done. Seems counter productive and takes away the chance for others to give proper appreciation Switched from [Lattice](https://www.capterra.com/p/151676/Lattice/) We were acquired by a company using Bonus.ly Review Source MM Micaela M. CEO Veterinary Used the software for: 6-12 months ### "Great team boot!" May 26, 2025 5.0 As the leader of the company I loved this tool. It automated yet personalized recognition. Every time someone logged in for the first time it was neat to see their excitement and engagement. I love the concept of the app and that we could allow team members to send rewards to other team members. Pros Loved that my team could hand out recognition to other team members. The engagement from the team sending congratulations and supportive messages was amazing to see as a company leader. We also enjoyed that it integrated with our HR program and didn't require hours of set up and maintenance. Cons It is pricy for a small team. We have a team of 15-18 and the cost was high for a business of our size. Additionally, at first we saw a lot of engagement from the whole team then engagement dwindled down to a few team members after a few months. It was hard to keep engagement flowing with a high turnover industry as well. Review Source EB Emily B. AR Hospital & Health Care Used the software for: 1-2 years ### "Great all-around: Everyone wins!" March 3, 2025 5.0 This program is user-friendly, resembles many of the most popular social media platforms making it easy for everyone in our team to use. It promotes inter-office cooperation and gives constant mini-bumps to our office's overall comraderie and general work happiness. Pros This program is easy to use, it's easy for our coworkers to use, and it saves time on deciding what and how to reward our team. Cons Many of the rewards locations are not available in our area. Review Source MT Michael T. IT Director Retail Used the software for: 1-2 years ### "Wonderful Way to Recognize Achievements " July 2, 2025 5.0 It has be fun to use the sytem to recognize others. I can piggy back onto other recognitions too. It is great. Pros It is a great way to show appreciation. The gifs we sharearw priceless. It also has people thinking about each other accomplishments. Cons Every month you lose any points that are left over. I'm not sure if it is a setup issue or not. I would like to roll over the extra. Review Source LM Laure M. Director of Product Information Technology and Services Used the software for: 2+ years ### "Easy recognition tool to use without moderation!" June 27, 2025 5.0 Pros Love the ease to rewards coworkers in a fun way but also with points that they can use as they wish. Such a neighborly context that ties perfectly with our company mindset. Also love the donation section where you can give away your points to a non profit Cons While there are a few partner choice, there are still some big brands missing in a few big categories like grocery or travel. Review Source AD Alexander D. Human Resources Analyst Computer Software Used the software for: 2+ years ### "Bonusly is an amazing employee recognition tool! " November 19, 2024 5.0 Overall experience with the tool has been excellent. As a primary admin and promoter of the tool, everything from front end usage to back-end resolution has been really simple and great. Pros Bonusly is a very strong employee recognition tool that encourages the use and engagement amongst this. The design really makes recognizing simple and receiving recognition rewarding and fulfilling. Cons The catalogue can be limited for companies outside of the United States. There are options for custom rewards but those still have to be manually processed. The automated redemptions are fairly limited. Review Source KL Kylee L. Marketing and Volunteer Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "It's a Bonus" February 25, 2025 5.0 Overall, Bonusly is a great choice to bring staff together to notice the little things. Allowing staff to feel seen and validated Pros Very user friendly and allows all staff to connect seamlessly Cons Cannot think of anything! Its a great platform Review Source SW Stephanie W. Kids Director Religious Institutions Used the software for: 6-12 months ### "Bonusly Review" March 7, 2025 5.0 Words of encouragement come naturally for me, but I've loved watching other co-works engage with each other in celebrating what they see in each other! Pros Bonusly has increased employment engagement with celebration and encouragement! I love the variety in gift card options for cash-out. Cons I wish you could choose your own bonusly amounts outside of the pre-selected amounts. Review Source VC Vince C. growth Financial Services Used the software for: 2+ years ### "Good way to materialize employee recognition" January 23, 2025 4.0 Pros good way to recognize employees and have more than empty words Cons required adoption across the company but was hard to do Review Source TN Tristan N. Data and Business Analyst Wholesale Used the software for: 2+ years ### "Bonsuly Review" November 25, 2024 5.0 My overall experience has been very pleasant. It has made me feel valued in my company and appreciated. Pros I love the concept of encouraging people to reward one another for their hard work. I love the ability to add GIFs to the shout out to the person as well. Cons I don't like that we get taxed for the rewards. Review Source NT Nick T. Assistant Manager Real Estate Used the software for: 1-2 years ### "Thank You Bonusly!" September 23, 2024 5.0 Very easy to use and to redeem points! I use most of points for grocery items. It operates very easily and quickly in the checkout line to redeem the points and scan them at the register from my phone. Pros The ability to communicate with other co-workers at other sites through Bonusly. We love sending gifs to each other and make others in the company laugh! Cons Not enough options for redemption in the grocery department. Things like Aldi, Hyvee, Fareway would be great additions! Review Source JT Jack T. Senior Associate Attorney Law Practice Used the software for: 6-12 months ### "Excellent Product for Team Recognition!" October 16, 2024 5.0 Bonusly is an excellent way to build team unity and show appreciation for good work by all employees. It is a lot of fun to see how our team shares positive messages with each other about the work that we do. Pros It is a great way to support our employees and show appreciation for a job well done. Cons I only wish that we could give more Bonusly points throughout the month. Review Source MV Marko V. QA engineer Computer Software Used the software for: 1-2 years ### "Awesome tool for peer recognition!" February 21, 2023 5.0 Bonusly is easy to use and has helped to improve employee engagement and morale. The social and collaborative features of Bonusly have been particularly well-received, with many users reporting that the public recognition feature has helped to build a more positive and supportive work environment.In terms of the software itself, Bonusly appears to be very user-friendly and customizable. The ability to create custom reward categories and integrate with other software tools is a major plus for organizations looking for a tailored solution. While there are some potential drawbacks to consider, such as the cost and limited reporting features, these limitations are relatively minor compared to the overall benefits of the software.Overall, my impression of Bonusly is very positive, and I would definitely recommend it to organizations looking for an easy and effective way to improve employee recognition and engagement. Pros Simple and Easy to Use: Bonusly has a very user-friendly interface, which makes it easy to use for everyone. It doesn't require any technical skills or knowledge, which means that employees can start using it right away without any training.Customizable: One of the best things about Bonusly is that it is highly customizable. Organizations can create their own reward categories, set point values, and even integrate the software with other tools for seamless use. This means that Bonusly can be tailored to meet the specific needs of any organization.Social and Collaborative: Bonusly encourages teamwork and collaboration, making it an excellent way to build team morale and strengthen working relationships. The public recognition feature allows everyone in the organization to see who is doing great work and who deserves to be recognized.Positive Impact: Bonusly has a positive impact on employee engagement, morale, and recognition. The software encourages employees to recognize and appreciate each other's efforts, which leads to a more positive and supportive work environment.Real-time Analytics: Bonusly provides real-time analytics that help organizations track employee engagement and recognition. This data can be used to identify areas of improvement and to develop strategies for increasing employee engagement.Overall, I think Bonusly is an excellent software solution for organizations that want to improve employee engagement and recognition. Its ease of use, customizab Cons While I think Bonusly is a great software solution, there are a few areas that could be improved. Here are some potential cons to consider:Cost: The cost of Bonusly can be a drawback for some organizations, especially smaller ones with limited budgets. However, the pricing is competitive compared to similar software solutions on the market.Limited Reward Options: Bonusly offers a limited number of reward options, which may not be ideal for all organizations. While it's possible to customize the reward categories, the available options are still relatively limited.Reliance on User Adoption: Bonusly's effectiveness relies heavily on employee participation and adoption. If employees are not actively using the software to recognize their colleagues, the program may not have the desired impact.Limited Integration Options: While Bonusly integrates with some popular software tools, the options are relatively limited. This may be a drawback for organizations that rely on other tools for HR or employee engagement.Limited Reporting Features: While Bonusly provides real-time analytics, the reporting features are relatively limited. Organizations may need to export the data to another tool to perform more in-depth analysis or track longer-term trends.Overall, while there are a few potential drawbacks to Bonusly, these limitations are relatively minor and are outweighed by the benefits of the software. Review Source VR Verified Reviewer Digital Account Manager Entertainment Used the software for: 1-2 years ### "Fantastic Platform to Recognize and Reward Co-Workers" July 29, 2020 5.0 This is such a cool little platform. We implemented it in our office and it provided an easy and fun way to get and give recognition to people for their hard work and accomplishments, or just fun things that happen around the office. It's a really great social building tool for your office. Pros The ease and simplicity of Bonusly is really key, since for us it's been used as a fun social building tool. Everyone was able to get set up easily, and the process of publicly giving points and sending messages among our team has been really easy and fun. I also really like the customization of it - we've been able to create our own custom rewards and even change the name of the "points" given to whatever we feel like on a given day. And we've never had any issues in terms of functionality - everything has always worked smoothly and everyone has always gotten the rewards they requested. Cons While I don't personally pay for the service, I can see how the "$3 per user per month" cost model is a little cumbersome. I understand why the price has to go up with more users, since that means more rewards have to be available, but I feel a simpler plan would be a specific price per every 10 or 20 users, rather than having every new member increase the price. Review Source Response from Bonusly August 6, 2020 Thanks for your review! It's great to read that Bonusly has been smooth and easy to use and that it enhanced the culture amongst your team! We value your feedback regarding our pricing model and do our best to stay competitive in today's market. If you have any additional feedback you would like to share, we would love to hear from you! You can connect with us at support@bonus.ly Thanks for your feedback, and thanks for being a Bonusly customer! Avash K. WordPress and Pagespeed Optimization Specialist Information Technology and Services Used the software for: 6-12 months ### "Awesome Software to Motivate Team" November 19, 2020 4.0 As a parttime freelancer who works with other freelancers to make things happen - Bonusly has been a great tool to enhance peer-recognition and to motivate my team. I can look at analytics to get a sense of how my team is working. It is easy to use and integrates well with Slack which we are already using. Using Bonusly is has been fun and useful. I highly recommend Bonusly to other businesses out there. Pros The thing I like most about Bonusly is how easy it is to use it. It has intuitive User Interface due to which even first time users can use it fairly easily. Sending messages among team, giving points has been really fun and great social building mechanism. It awesome how Bonusly helps to create awesome office environment with proper peer-recognition in a fun way. I also like that it integrates well with Slack. Personally, I hate when software break and don't perform as supposed to but that hasn't been the case with Bonusly - Bonusly functions seamlessly. Cons I have been using Bonusly for a little more than 6 months and I don't know any cons of it. Bonusly has been helping to increase productivity by motivating team members and functions seamlessly. I just can't think of anything that doesn't work well in Bonusly. One problem I face is that I forget to give bonuses sometimes - but that's not an issue with Bonusly. Review Source Response from Bonusly December 7, 2020 Thanks for your review! It's great to read that Bonusly has been a fun and easy way for your team to recognize one another! We are also happy to learn that our Slack integration has provided a seamless way to give recognition in your day to day! Thanks for your feedback, and thanks for being a Bonusly customer! VR Verified Reviewer Owner Internet Used the software for: 2+ years ### "Show Your Appreciation to Colleagues" December 24, 2020 5.0 Overall I have an amazing experience using Bonusly. I would recommend organizations adopt it as a great solution for employees to engage with one another. I've worked at companies that try to build their own employee-to-employee recognition platforms and they never seemed to be used. Bonusly makes it simple to let employees connect with each other by showing appreciation. Pros Bonusly provides a great way to show appreciation to colleagues. It's a simply way to say you are grateful for the help they provided. Being able to choose the amount of points sent to a team member and feedback for why they deserve the points is amazing. Then, other team members can always add-on points as well. We've had colleagues collaborate together to build larger pools of points, then donate them to charity. It's an easy way to contribute into a large impact even when you only have a small amount of points. Cons The only improvement I would have would be for the emails that inform of points being sent should include a running total in the footer. It seems as though some emails contain the information and others do not. I would prefer to have this on every email. Review Source Response from Bonusly December 29, 2020 Thanks for your review! It's great to read that Bonusly has provided a great way to show your appreciation to your team and has encouraged collaborating for charity! When it comes to our email notifications, we would love to hear your thoughts on how to improve! Please send your feedback to support@bonus.ly so that we can learn more! Thanks for your feedback, and thanks for being a Bonusly customer! Gabriella D. Marketing Specialist Computer Software Used the software for: 1-2 years ### "Bonusly makes every team and workplace better" September 23, 2019 5.0 Overall, my experience has been great with Bonusly. I had one small technical issue which was resolved by a super friendly rep within a day, other than that the platform is extremely user friendly, fun to use, and is genuinely appreciated by all employees. It's a great addition to have it at the company! Pros Bonusly is a great software to show members of your organization how much you value the help or feedback they have provided you, while also being able to showcase cross functional goals to others in the organization. I am able to give recognition to coworkers that don't work in my office, which is really nice when you don't have the ability to thank them face to face. Seeing the Bonusly exchanges also gives me an idea of what is going on in other departments for example: if an Account Executive closes a new deal and gets bonusly, i know (being in Marketing) that we may have another new logo for our website. Bonusly is the perfect balance of not bribing people to do stuff but incentivizing them, plus it's fun to give! Cons There are limited options for redeeming points in Canada, we are restricted to about 15 companies, which is far fewer than the U.S. Review Source Response from Bonusly September 26, 2019 Hi Gabriella! Thanks for taking the time to leave us feedback about Bonusly. It's great to read that you like to use Bonusly to recognize your teammates! It's feedback like this that reminds us of our goals and vision so for this, we're extremely grateful. We're always looking to expand upon our rewards catalog so please feel free to reach out to us (success@bonus.ly) with any suggestions that come to mind! Thanks again for taking the time to share your experience with us. PSM Prabhjit Singh M. Website Developer Marketing and Advertising Used the software for: 6-12 months ### "Undoubtedly the best platform to Appreciate and Support Your Employees " May 24, 2023 5.0 My overall experience with Bonusly has been Fantastic! From giving my friends bonus, to receiving them and buying my favorite vouchers bonusly has taken employee recognition to the next level. It's a different feeling when you get appreciated between your whole company and see yourself topping the leaderboards. Would recommend to anyone interested in trying out the platform. You won't be disappointed. Pros Everyone knows how hard it is to sit all day and work at an office. In days like this, when you get a compliment or feedback from your co-workers or bosses your day gets 10x better. That's where Bonusly comes into play. Bonusly is a platform where you can appreciate and compliment your employees for all the work they do. When you have successfully signed up with the platform, you'll get access to a news feed like space where you can see everyone from your company giving out bonuses to each other that can be further redeemed for gift vouchers and a lot of stuff. The user interface is very simple and people with no technical knowledge can also get started very easily. You also get a Analytics Dashboard, along with multiple award options that make it fun to use the platform. In my experience, I am absolutely in love with this platform and I never had an issue while redeeming vouchers or giving out awards. Would definitely recommend to anyone who is looking for a good platform to support their employees! Cons There's nothing that I hate about Bonusly but an area where they could work is Customer Support. No one likes to wait for hours to get a reply right? It'll be better if they start offering 24 x 7 live chat option that allows people to get quick resolution for their queries. Review Source Jeanine A. Owner Food & Beverages Used the software for: 2+ years ### "Bonusly rewards!" May 17, 2022 5.0 I get the chance to hear from my employees how the business can be improved in all aspects. Pros ●Rewards you for your time. ●Accepts real answers and you have to be completely honeet about it. ●individual attention. ●Easy to use. Cons ●Sometimes you do not qualify ●sometimes you are in the middle of a survey and u get kicked out. Review Source Luisa S. Executive Assistant To Chief Executive Officer Used the software for: 1-2 years ### "This is a great tool to reward employees and promote motivation in big teams." May 8, 2018 5.0 Pros \- You can choose how to spend your points throughout the month, who to give them to and the amount. - The US catalog of rewards is great, there are plenty of things for you to spend your points on, Gift cards from a multitude of places, cash out on Paypal or even donate to your charity of choice. - It has very nice integrations with software that we use at the company and the UI is very intuitive. - It's really great for company games and competitions. I recommend using Bonusly 100% as a way to reward employees for hard work and rocking it! Cons \- The international catalogs don't offer many choices. There aren't any other cons that I have experienced, I like this product in general very much. Review Source Response from Bonusly May 17, 2018 Thank you for your feedback, Luisa! We're so happy to hear that Bonusly is helping promote motivation and fun rewards for your team! We are constantly working on adding more international options to our catalog, and hope to have more options available near you soon! If there's ever anything we can do to improve your Bonusly experience, please let us know at success@bonus.ly! Thank you for being a Bonusly customer! rJ rebecca J. Associate Principal Telecommunications Used the software for: 2+ years ### "Good program, user friendly" February 16, 2022 5.0 Pros Easy and fun to use. It allows instantaneous recognition to our peers Cons I have used Bonusly for only a few months. So far, my experience has been all positive. Review Source KB Kat B. Director Non-Profit Organization Management Used the software for: 1-2 years ### "Best employee engagement tool!" February 3, 2020 5.0 What we thought would be a wonderful employee recognition and engagement tool (and it IS!) has turned out to be a really wonderful communication tool. I have recommended Bonusly to many of my professional colleagues. Pros I love the inter-departmental engagement Bonusly has fostered. In a recent communication survey, Bonusly was one of the "tools for success" listed by many of our team members. Checking the Bonusly feed is one of the first things I do each day. The staff love the gif options, and the leadership loves the ability to change the hashtags, and use the analytics. We have enjoyed the opportunity to offer custom rewards (i.e. paid time off, logo wear, etc) as redemption options. Cons Personally, I don't love the "big wig of ..." and other trophies. Sometimes there are just huge bonuses, and then that person is the biggest bonus earner in a category. No one cares. It doesn't fuel engagement, or spark any different behavior. I wish there was a way to opt out of that part. Review Source Response from Bonusly February 10, 2020 Hi Kat! Thanks for taking the time to leave us feedback about Bonusly. It's great to read that you like to use Bonusly to recognize your teammates! It's feedback like this that reminds us of our goals and vision so for this, we're extremely grateful. We find that users really resonate with being able to quantify their Bonusly activity in the form of achievements and/or leaderboards. We see that this helps foster friendly competition and improved adoption, overall! Thanks again for taking the time to share your experience with us. VR Verified Reviewer Content Marketing Manager Marketing and Advertising Used the software for: 2+ years ### "Great way to recognize team members" October 3, 2018 5.0 Overall Bonusly is great. It's easy to use and a fun morale-booster for the team! They add new retailers all the time, as well as charities you can donate to, and it also lets managers add custom bonuses. Pros I love how easy it is to recognize and thank my team members using Bonusly. We use it to acknowledge when other team members do something good that fits our core values. It's been a great way to celebrate our successes, and it definitely has improved morale across my team. I also appreciate how frequently Bonusly adds new gift card options! Cons No cons to Bonusly - this software is great! Review Source Response from Bonusly October 5, 2018 Hi there! Thanks for taking the time to leave us feedback about Bonusly. It's great to read that you find using Bonusly fun and easy to recognize your peers. We think recognizing your colleagues for their success brings teams closer and it looks like you'd agree! Thanks again for taking the time to share your experience with us. :) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.