# Bonusly Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Bonusly the right Employee Recognition solution for you? Explore 1607 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167338/Bonusly/reviews

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Bonusly

4.8 (1607)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Bonusly

Ease of use

4.8

Customer Service

4.7

## Pros and Cons in Reviews

Pragya K

HR OperationsLogistics and Supply Chain, 51 - 200 employeesUsed the software for: Less than 6 months.

“It makes recognizing teammates fun and meaningful, boosts morale, and fits seamlessly into daily workflows through Slack integration.“

February 2, 2026

LM

Laure M

Director of ProductInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“While there are a few partner choice, there are still some big brands missing in a few big categories like grocery or travel.“

June 27, 2025

CB

Cecily B

Employee Experience ManagerRetail, 501 - 1,000 employeesUsed the software for: More than 2 years.

“The product has enhanced feedback management and general employee performance management.“

March 29, 2026

Joanne R

PsychologistMental Health Care, Self-employedUsed the software for: 1-2 years.

“I felt like the hashtag and tagging and points delineations on the posting area were a little cumbersome.“

July 29, 2024

NT

Nick T

Assistant ManagerReal Estate, 51 - 200 employeesUsed the software for: 1-2 years.

“It operates very easily and quickly in the checkout line to redeem the points and scan them at the register from my phone.“

September 23, 2024

MM

Micaela M

CEOVeterinary, 11 - 50 employeesUsed the software for: 6-12 months.

“It was hard to keep engagement flowing with a high turnover industry as well.“

May 26, 2025

Chitrang S

Software EngineerTelecommunications, 11 - 50 employeesUsed the software for: Less than 6 months.

“It helps in payroll reporting, employee management, and provides a platform for team building.“

October 18, 2024

NT

Nick T

Assistant ManagerReal Estate, 51 - 200 employeesUsed the software for: 1-2 years.

“Not enough options for redemption in the grocery department.“

September 23, 2024

## Showing most helpful reviews

Showing 1-25 of 1607 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jared M.  
NOC Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Zero Admin Overhead Employee Recogntion Platform"

September 19, 2019

5.0

Feed the tool money and watch your employees gift eachother points and build report and teamwork. This one is a no-brainer for companies looking to bring in a no-nonsense way of generating a bonus program.

Pros

Ease of Use: is the pinnacle of set it and forget it. Their environment is so self sustaining for the users inside it there is basically never any need for administrative input beyond adding new people in! Specifically redemption for employees - its completely handled between Bonusly and the end user claiming their points. With a wide selection of redemption options, everyone is happy!

Cons

could probably do to work on some additional features for those that want to do more advanced rewarding programs. Tie-in to other platforms and reporting/monitoring could use work.

Alternatives considered

[Crewhu](https://www.capterra.com/p/140426/CrewHu/)

Reason for choosing Bonusly

Again, the administrative overhead item is a big deal for us. We're a lean team and we just don't have the manager time day-to-day to support something like Crewhu. They've got a more complex and therefore flexible tool, no doubt! But the time and energy necessary to get it working even close to as smoothly as is not worth the marginal gains.

Review Source

Response from Bonusly

September 20, 2019

Hi Jared! Thanks for taking the time to leave us feedback about Bonusly. It's great to read that you like to use Bonusly to recognize your teammates! It's feedback like this that reminds us of our goals and vision so for this, we're extremely grateful. I'll be sure to pass your feedback along to our product team for their consideration. Thanks again for taking the time to share your experience with us.

MM

Micaela M.  
CEO  
Veterinary  
Used the software for: 6-12 months

### "Great team boot!"

May 26, 2025

5.0

As the leader of the company I loved this tool. It automated yet personalized recognition. Every time someone logged in for the first time it was neat to see their excitement and engagement. I love the concept of the app and that we could allow team members to send rewards to other team members.

Pros

Loved that my team could hand out recognition to other team members. The engagement from the team sending congratulations and supportive messages was amazing to see as a company leader. We also enjoyed that it integrated with our HR program and didn't require hours of set up and maintenance.

Cons

It is pricy for a small team. We have a team of 15-18 and the cost was high for a business of our size. Additionally, at first we saw a lot of engagement from the whole team then engagement dwindled down to a few team members after a few months. It was hard to keep engagement flowing with a high turnover industry as well.

Review Source

VR

Verified Reviewer  
Field Systems Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Bonusly helps drive engagement and collaboration"

February 15, 2021

3.0

I really love , it is easy and fun to use. Highly recommend.

Pros

We had TV screens around the office that displayed our feeds. We also made this part of our culture. I would say that bonusly helps teams work together and makes it easy to recognize one another.

Cons

I think the recommendations of what kind of bonus to give could have been improved upon. I think it would also be interesting if you could take away $ from one another.

Review Source

Response from Bonusly

February 18, 2021

Thanks for your review! We are happy to learn that our Bonusly digital signage helped to highlight the recognition being shared amongst the team with ease! We appreciate your feedback on how to enhance our bonus recommendations. Just to share, your Bonusly admins have the ability to add in custom awards to your teams account to offer additional awards for your team to claim! Please feel free to reach out to our support team at support@bonus.ly if you would like to share additional feedback or learn more about this! Thanks for your feedback, and thanks for being a Bonusly customer!

EB

Emily B.  
AR  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great all-around: Everyone wins!"

March 3, 2025

5.0

This program is user-friendly, resembles many of the most popular social media platforms making it easy for everyone in our team to use. It promotes inter-office cooperation and gives constant mini-bumps to our office's overall comraderie and general work happiness.

Pros

This program is easy to use, it's easy for our coworkers to use, and it saves time on deciding what and how to reward our team.

Cons

Many of the rewards locations are not available in our area.

Review Source

LM

Laure M.  
Director of Product  
Information Technology and Services  
Used the software for: 2+ years

### "Easy recognition tool to use without moderation!"

June 27, 2025

5.0

Pros

Love the ease to rewards coworkers in a fun way but also with points that they can use as they wish. Such a neighborly context that ties perfectly with our company mindset. Also love the donation section where you can give away your points to a non profit

Cons

While there are a few partner choice, there are still some big brands missing in a few big categories like grocery or travel.

Review Source

MT

Michael T.  
IT Director  
Retail  
Used the software for: 1-2 years

### "Wonderful Way to Recognize Achievements "

July 2, 2025

5.0

It has be fun to use the sytem to recognize others. I can piggy back onto other recognitions too. It is great.

Pros

It is a great way to show appreciation. The gifs we sharearw priceless. It also has people thinking about each other accomplishments.

Cons

Every month you lose any points that are left over. I'm not sure if it is a setup issue or not. I would like to roll over the extra.

Review Source

AD

Alexander D.  
Human Resources Analyst  
Computer Software  
Used the software for: 2+ years

### "Bonusly is an amazing employee recognition tool! "

November 19, 2024

5.0

Overall experience with the tool has been excellent. As a primary admin and promoter of the tool, everything from front end usage to back-end resolution has been really simple and great.

Pros

is a very strong employee recognition tool that encourages the use and engagement amongst this. The design really makes recognizing simple and receiving recognition rewarding and fulfilling.

Cons

The catalogue can be limited for companies outside of the United States. There are options for custom rewards but those still have to be manually processed. The automated redemptions are fairly limited.

Review Source

AE

Antawn E.  
Client Operations Intern  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Maintain Employee Engagement with Bonusly"

July 3, 2025

5.0

Pros

was a really nice platform that was used in our workplace. Having employees have an easy way to quickly recognize other employees efforts monthly was great to build team synergy.

Cons

Some staff would not have time to allocate their points to anyone. It would've been nice to have a setting where any remaining points for the month were randomly allocated to different staff in a raffle like system.

Review Source

KL

Kylee L.  
Marketing and Volunteer Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "It's a Bonus"

February 25, 2025

5.0

Overall, is a great choice to bring staff together to notice the little things. Allowing staff to feel seen and validated

Pros

Very user friendly and allows all staff to connect seamlessly

Cons

Cannot think of anything! Its a great platform

Review Source

DA

Dave A.  
Account Executive  
Information Technology and Services  
Used the software for: 1-2 years

### "Bonusly is great!"

December 16, 2024

4.0

Great experience to get all your colleagues involved and highlight their hard work during that specific week or month!

Pros

I loved that you could give points to coworkers and also choose donations as rewards.

Cons

My company did not always keep the stock up to date so sometimes we would choose rewards and find out weeks later that they were not available

Review Source

VC

Vince C.  
growth  
Financial Services  
Used the software for: 2+ years

### "Good way to materialize employee recognition"

January 23, 2025

4.0

Pros

good way to recognize employees and have more than empty words

Cons

required adoption across the company but was hard to do

Review Source

NT

Nick T.  
Assistant Manager  
Real Estate  
Used the software for: 1-2 years

### "Thank You Bonusly!"

September 23, 2024

5.0

Very easy to use and to redeem points! I use most of points for grocery items. It operates very easily and quickly in the checkout line to redeem the points and scan them at the register from my phone.

Pros

The ability to communicate with other co-workers at other sites through . We love sending gifs to each other and make others in the company laugh!

Cons

Not enough options for redemption in the grocery department. Things like Aldi, Hyvee, Fareway would be great additions!

Review Source

JL

Janne L.  
Finance and Commerce  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Recognitions that I love"

October 6, 2024

5.0

The easiest way to be able to give incentives and keep employees in high spirits knowing that they will receive recognition for their good effort.

Pros

It has a great impact on employees by giving recognition for good performance and thus encouraging continued improvement. Also, through birthday or anniversary activities, a more pleasant work environment is created that helps strengthen friendships and work ties.

Cons

There is nothing that I dislike, everything has been correct and I like being able to interact with , which makes my work more enjoyable.

Review Source

VR

Verified Reviewer  
Psychologist  
Mental Health Care  
Used the software for: 1-2 years

### "A nice way to boost morale and connection"

July 29, 2024

4.0

Pros

I like how offered an employer sponsored way of encouraging camaraderie and recognition among coworkers in my former company of employment. It was fun to see all the gifs being sent in there!

Cons

I felt like the hashtag and tagging and points delineations on the posting area were a little cumbersome.

Review Source

VR

Verified Reviewer  
Support Engineer  
Computer Software  
Used the software for: 1-2 years

### "Great way to make your colleagues feel appreciated "

January 13, 2023

5.0

I've only had good experiences with . It does what it says on the tin, so to say.

Pros

Our company uses and I think it's a great software. I have used similar solutions at other companies and none of them has worked as well and is as inituitive as Bonusly. It definitely boosts morality in the company when you are given points by your colleagues that you can exchange for gift card.

Cons

None that I can think of. It's a simple piece of software, and for good reasons. It really doesn't need to be more advanced than it is.

Review Source

KM

Kyle M.  
Art Director  
Computer Software  
Used the software for: 1-2 years

### "The Easiest Way to Give Recognition — Especially in a Remote Work Culture"

March 23, 2022

5.0

Overall, has helped the entire company to feel more connected in a distributed remote work culture. It gives everyone in the company a reason to give others recognition that might otherwise never be communicated.

Pros

I love how organic this product works. It is easy to learn, and even easier to use. Our entire company adopted it very quickly and uses it on a daily basis to give quick "thank yous" and shout outs to colleagues across all departments. It is fun and encouraging to see so many people spreading love to all of their peers and teammates. Plus, the Slack integration is a game changer -- making it as easy as one click to add points to any given team member's recognition. It incorporates our company values as options into the recognition given, and allows for fun animated gifs to be added as well, making posts entertaining to read. I also love the ability to track how much recognition my direct reports are giving and receiving from others in the company. As a manager, it is a good way to get a quick pulse on teamwork and morale, two things that are difficult to have visibility into in our remote work culture.

Cons

It's hard to think of anything that I don't like. I do wish that it was more obvious when someone on my team was not receiving any recognition, or a low amount of recognition compared to others. An email alert to me would be ideal. With this information, I could look into why this is occurring, and look into ways to boost morale or encourage that individual if needed.

Review Source

VR

Verified Reviewer  
Digital Account Manager  
Entertainment  
Used the software for: 1-2 years

### "Fantastic Platform to Recognize and Reward Co-Workers"

July 29, 2020

5.0

This is such a cool little platform. We implemented it in our office and it provided an easy and fun way to get and give recognition to people for their hard work and accomplishments, or just fun things that happen around the office. It's a really great social building tool for your office.

Pros

The ease and simplicity of is really key, since for us it's been used as a fun social building tool. Everyone was able to get set up easily, and the process of publicly giving points and sending messages among our team has been really easy and fun. I also really like the customization of it - we've been able to create our own custom rewards and even change the name of the "points" given to whatever we feel like on a given day. And we've never had any issues in terms of functionality - everything has always worked smoothly and everyone has always gotten the rewards they requested.

Cons

While I don't personally pay for the service, I can see how the "$3 per user per month" cost model is a little cumbersome. I understand why the price has to go up with more users, since that means more rewards have to be available, but I feel a simpler plan would be a specific price per every 10 or 20 users, rather than having every new member increase the price.

Review Source

Response from Bonusly

August 6, 2020

Thanks for your review! It's great to read that Bonusly has been smooth and easy to use and that it enhanced the culture amongst your team! We value your feedback regarding our pricing model and do our best to stay competitive in today's market. If you have any additional feedback you would like to share, we would love to hear from you! You can connect with us at support@bonus.ly Thanks for your feedback, and thanks for being a Bonusly customer!

VR

Verified Reviewer  
Full Stack Engineer  
Retail  
Used the software for: 1-2 years

### "The best platform to give recognition to your coworkers"

September 3, 2019

5.0

My overall experience with is just awesome. I use it to give credit to others when a good act happen or someone (or a team) accomplishes something that gives value to the company. Or even if a peer just helped me with a task and I want to thank that. The best about it is that I am happier when I give points more than when I receive them.

Pros

I think that the idea is just incredible. You get a monthly amount of points that you can give to coworkers as a gift in recognition for good acts or a great work. Then, if you get points from your peers, you can redeem them and get a reward (gift cards, paypal credit, or just donate it to a non profit organization, and more). It is no that much, but it is really splendid when your teammates recognize your contributions to the business. It is better when you integrate it with Slack and with every point you give you can send a funny gif.

Cons

For now I could not be able to find anything to dislike about this platform. Maybe if you have integrated with Slack, notifications can be very annoying if you have notifications on for that channel.

Review Source

Response from Bonusly

September 3, 2019

Hi there! Thanks for taking the time to leave us feedback about Bonusly. It's great to read that you like to use Bonusly to recognize your teammates across our different platforms! Ah, I'll be happy to pass this feedback along to our product team. It's feedback like this that reminds us of our goals and vision so for this, we're extremely grateful. Thanks again for taking the time to share your experience with us.

David V.  
Content Director  
  
Used the software for: 2+ years

### "Outstanding Peer-to-Peer Bonus System!"

May 8, 2018

5.0

This software is an incredible tool for praise and peer-to-peer bonuses. We see it consistently improve people's satisfaction with work. You can redeem your bonuses from a wide variety of vendors, from Amazon gift cards to giving donations to the Red Cross. I cannot recommend this software enough!

Pros

It's easy to use. Minimal set up and basically no maintenance at all. It also integrates well with the other tools we use, like Office 365 and Slack, so people can see a live feed of bonuses that are given around the company. There are some basic analytics and fun analytics (like a word map created out of the terms used in bonuses during the past 30 days). And they are introducing new features regularly. Recently, they developed an alert system to help prevent fraudulent bonus distribution (which may be a concern for large organizations).

Cons

I can't really put anything in this column. The only thing that could be improved on would probably be adding more granularity to their analytics and perhaps longer timelines for their analytics. But even those things have improved in the last few years that we have been using the software. They are always improving.

Review Source

Response from Bonusly

May 17, 2018

Thank you for your feedback, David! We're so happy to hear that Bonusly so well loved -- Thank you for the high praise! We are constantly working on improving our analytics; did you know that you are now able to create custom ranges for some of the analytics available? If there's ever anything we can do to improve your Bonusly experience, or if you'd like to share a bit more about what granularity you'd like to see in analytics, please let us know at success@bonus.ly! Thank you for being a Bonusly customer!

AL

Aleah L.  
Customer Service Rep  
Market Research  
Used the software for: 1-2 years

### "Bonus.ly - Employee Morale Resolved."

July 13, 2019

5.0

Positive experience, motivating and team-building product. Feels like getting a pay raise when the points come in.

Pros

This is such a motivating tool for employees to connect and keep morale in the work environment high. I personally feel that Bonus.ly helped me not only want to be more productive during my workday, but also helped me to feel more connected with my coworkers. Bonus.ly was one product in our workspace that helped us to feel more connected as a team. Love that the balance resets every month, and that custom rewards can be added to their system (For example, we had a work fundraiser that could be paid into with bonus.ly points.)

Cons

Minor software issues, such as: Tags did not always work. Sometimes I needed a refresh of my page before I was able to find the tag name of a coworker. On the rare occasion, while redeeming a reward, the page would freeze, yet my points would still be deducted, and the prize was no where to be found. Thankfully customer support was quick to help, so this was not a huge issue, but enough that it should be noted.

Review Source

Response from Bonusly

July 15, 2019

Hi Aleah! Thanks for taking the time to leave us feedback about Bonusly. It's great to read that you like using Bonusly to recognize your peers and their successes. We think recognizing your colleagues for their success helps motivate teams and it looks like you'd agree! Sorry to hear about your issues with tagging coworkers and redeeming for rewards. If you have a moment would you be willing to reach out to support@bonus.ly, so that we can fix any recurring issues! It's feedback like this that reminds us of our goals and vision so for this, we're extremely grateful. Thanks again for taking the time to share your experience with us. :)

CS

Chris S.  
consultant  
Computer Networking  
Used the software for: 2+ years

### "review"

August 23, 2023

5.0

Pros

very easy to use and manage points. rewards program is great incentive

Cons

not much to argue with, very easy to use with minimal clicks

Review Source

SB

Santosh B.  
Salesforce Developer  
Computer Software  
Used the software for: 2+ years

### "Excellent Peer Rewarding Tool"

July 1, 2021

5.0

\- The overall experience with is excellent and very much satisficed with the tool and its usage. The concept of the tool is very unique and grateful to show appreciation on peers through points which can be redeemed later for purchasing any products.

Pros

\- is a software which we can reward bonusly points to peers in the organization as a vote of thank you and recognizing the work - The User interface is very excellent and very ease to use without any difficulties

Cons

\- The pricing can be more affordable that way any company size can purchase and recognize peers and show vote of thank you towards their work. - More features can be added to the product like searching any user in the organization and show their reward history easily without searching through scrolling

Review Source

Response from Bonusly

July 8, 2021

Thanks for your review and welcome! It's great to hear that Bonusly has been easy to use and a great way to share your appreciation with the team! When it comes to reviewing a team members recognition activity, you can review any users activity by going to their profile page! Thanks for your feedback, and thanks for being a Bonusly customer!

VR

Verified Reviewer  
Student  
Computer Software  
Used the software for: 6-12 months

### "A Great Software for Employee Appreciation"

September 13, 2019

5.0

Overall, my experience has been great! People feel more appreciated and are happier. It also feels good to receive appreciation for something that you thought no one noticed!

Pros

When a friend told me about , I was sceptical about whether it'd be worth its price. Spoiler alert: IT IS! Bonusly is such a great tool to recognize the daily and trivial contributions made by peers and employees, and it is these contributions that lead to the smooth functioning of an organisation, and the ones that deserve the maximum recognition and appreciation. I especially love the custom reward feature, because that allows us to give a more personal touch to the whole system. Also, slack integration is a godsend! The morale and teamwork have definitely improved in my organisation, and I have Bonusly to thank for that.

Cons

I have not run into any issues so far, and neither have my peers. If I had to nitpick, I'd probably love a more subtle shade of green than the one they use in there UI.

Review Source

Response from Bonusly

September 30, 2019

Hi there! Thanks for taking the time to leave us feedback about Bonusly. It's great to read that you like to use Bonusly to recognize your teammates! It's feedback like this that reminds us of our goals and vision so for this, we're extremely grateful. Thanks again for taking the time to share your experience with us.

Andrew K.  
COO  
Computer Software  
Used the software for: Less than 6 months

### "Fun and Easy to Use"

March 24, 2020

4.0

My company has been looking to set up a recognition and reward program for quite some time, and offered us a great solution. After only two month using the platform, we experienced a great deal of interaction amongst our team and the overall response has been very positive. The integration with Slack, our primary communication tool, has done a great deal to self-promote the program, with little additional encouragement needed from peers and management. I would recommend this programs to anyone looking for a rewards-based recognition program for their business, especially for companies who frequently interact online.

Pros

offers a very user friendly interface for peer to peer recognition. The web application makes it very easy to award Bonusly points, view engagement analytics, and redeem rewards. The integration with Slack makes awarding and celebrating rewards even easier, and additional features such as gifs and emojis add an element of fun to each interaction.

Cons

While the application still works for international teams, the rewards are more limited. The U.S. has a variety of gift card and donation options, but these do not carry over to most of our international employees. The application can also get a bit expensive over the course of the year at $3 per user per month, plus any costs associated with reward redemption. For larger teams, be prepared to make a substantial overall investment into the platform.

Reason for choosing Bonusly

Cost and simplicity

Review Source

VR

Verified Reviewer  
Associate Director- Talent Acquisition  
Marketing and Advertising  
Used the software for: 1-2 years

### "An extra mile with Bonusly "

December 13, 2022

4.0

So far, it’s a good one

Pros

1\. Offer a vast range of options/vouchers 2. Easy to use, can learn in an hour 3. Real-time tracking

Cons

Can’t provide attachments while putting a comment/ shoutouts

Review Source

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