--- title: "eRentPayment Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about eRentPayment Software - reviews, pricing plans, popular comparisons to other Property Management products and more." source_url: "https://www.capterra.com/p/167346/eRentPayment/" page_type: "product" language: "en" --- # eRentPayment Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) eRentPayment ## What is eRentPayment? eRentPayment allows you to collect rent online through one-time or recurring payments so you no longer have to deal with receiving paper checks. You can customize your own online application and run background checks on potential applicants at no cost to you. We also offer expense tracking, maintenance requests, automated payment reminders, automatic late fees, payment requests (invoices), and credit reporting to distinguish your property to potential tenants. ## What is eRentPayment used for? [Property Management](https://www.capterra.com/rental-property-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eRentPayment?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.erentpayment.com/&name=eRentPayment) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eRentPayment 3.0 (11) VS. [4.6 (646)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Starting Price $10 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (11) Ease Of Use 4.4 (646) Value For Money 3.0 (11) Value For Money 4.6 (541) Customer Service 2.4 (10) Customer Service 4.7 (623) ## eRentPayment alternatives [4.8 (713)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.9 (531)](https://www.capterra.com/p/166893/Innago/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/167346/eRentPayment/alternatives/) ## FAQs about eRentPayment Overview ### Which roles and teams benefit most from eRentPayment? eRentPayment is most used by landlords, rental property owners, and property managers who need to collect rent reliably, track tenant payments, and reduce manual follow-up. Real estate brokers, investors, and agency leaders use it to streamline rental operations, improve cash flow visibility, and simplify payment handling across multiple properties. Answer based on 11 reviews Overview ### What company size and specific industries is eRentPayment built for? eRentPayment is designed for landlords and property managers of any size who manage rental properties. It suits the real estate and property management sector, especially teams that need to screen new applicants and handle day-to-day tenant management for residential or other rental units. Features and Usability ### What are the key features of eRentPayment? eRentPayment offers rent collection and rent tracking, along with online payments, electronic payments, and payment processing. It also includes lease management, billing and invoicing, and utility billing, plus tenant portal and owner portal access. Additional features cover maintenance management, document management, reporting and statistics, and activity tracking. Getting Started and Support ### What training and onboarding options does eRentPayment offer? eRentPayment provides webinars as a training option for teams getting started. Webinars can support guided learning through scheduled online sessions and give users a chance to review product features and common setup steps in a live format. Getting Started and Support ### What customer support options does eRentPayment offer? eRentPayment provides chat support. No reviewer feedback about support quality is available, so user experience details such as response times or helpfulness cannot be confirmed from the catalog data. ## Features AI summary Based on 4,664 Property Management reviews Capterra reviewers highlight these as the top priorities when evaluating property management software: - **Rent Tracking** (**65%** of reviewers rated this feature as critical) - **Reservations Management** (**63%**) - **Online Payments** (**57%**) eRentPayment supports **Rent Tracking** and **Online Payments**, giving property managers a clear way to monitor rent activity and collect payments digitally. However, it does not include **Reservations Management**. Instead, it offers **Transaction History** (**47%**) and **Tenant Portal** (**49%**), which still cover important day-to-day needs by helping teams review past payment activity and give tenants a self-service space for account access. Together, these features help businesses stay organized, improve payment visibility, and provide teams with easier tenant communication and recordkeeping. Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Background Screening Researching and validating a person's criminal, educational, job or financial records Billing & Invoicing Create, manage, and send invoices or bills to customers Credit Check Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics eRentPayment 32 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Credit Check: Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Residential: Specialized for organizations who focus on residential projects - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Mobile App: Access the system via a mobile application - Online Payments: Accept and process online payment transactions - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Payment Processing: Accept, record, and reconcile financial transactions - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rent Collection: Collect payments from tenants via online or offline mode, create recurring schedules and send reminders - Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants - Rental Applications: Customize rental application forms to share. Accept or reject applications with applicant dashboards. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff - Tenant Screening: Evaluate the criminal, financial, and employment history of tenants - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Utility Billing: Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more --- Get Advice We can help you find the software with the features you need. Features 3.7 (11) 3.7 Based on 11 reviews ## Pricing Value for money 3.0 (11) Basic $10.00 Other,Per Month Value for money 3.0 (11) 3.0 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.4 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.4 (10) 2.4 Based on 10 reviews ## User reviews Overall rating 3.0 Based on 11 reviews Filter by rating 5(5) 4(0) 3(1) 2(0) 1(5) Mentioned topic Sorted by most recent KM Kelly M. Landlord Real Estate ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 March 21, 2021 Overall good. They had a problem with one of their vendors causing no payments. Though it was a big problem, they did make good on things, so I did not lose anything. Pros Have used for several years. It is very afordable and pretty easy to setup. Keeps track of payments and does apply late fees in a few different ways. Cons Would like there to be notifications if tenenat is past due. I'd like some more modern features, like a phone app for me and my tenents. I wish there was some way to ensure payments submitted actually were guarauteed. I have had tenants submit payments, but then by the time the ACH payment is debited from their account, they had other payments come in causing my payment to be rejected. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 24, 2021 Thank you very much Kelly! Lee S. Managing Partner Real Estate ### "Easy to Use Rent Payment Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2020 It's worked well for me. Most tenants are savvy enough to understand how to send a payment. Autodraft is a nice option as well. Pros Easy to use portal for tenants to pay their rent. Payment processing is very reasonable. If you have a single property, the basic plan allows you to select who pays the processing fee. As a property manage you pay it, but it's priced right. Cons Really not a lot of cons here. It's a nice portal tool for landlords and small property managers. If you want something that integrates into your PMS, look elsewhere. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 20, 2020 Thank you very much, we appreciate your review! TW TEYANNA W. Landlord Real Estate ### "DO NOT USE" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 4, 2019 Did not receive a rent payment made by tenant in October 2017, and have not heard from the company since. Pros It was easy to set up and use until October, 2017 Cons There is no guarantee that you will actually receive a rent payment that your tenant makes through this system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Kathy B. Owner Real Estate ### "Great for 1-2 Property Landlords" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 30, 2018 I've been using eRentPayment for 3 years without any problems. Super easy for tenants to get set up, and I have the option of paying for its use or letting tenants pay for it. I pay because I want them to use it and I give a discount on rent for automatic payments. Tenants like that they get to boost their credit ratings in the process. Pros It's extremely to set up and use. Tenants also like that I'm able to let their rent payments get reported to the credit bureau. This helps me appeal to better tenants. Cons It doesn't allow tenants to make repair requests online. Also, I don't mind it, but there is a delay of several days between the date payment is due from the tenant and the day it hits my bank account. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 20, 2018 Hello Kathy, We do allow maintenance requests to be submitted using the Requests section. Please let us know if you have any questions. JH JOHN H. OWNER OF RENTAL HOMES Real Estate ### "STAY AWAY FROM THEM....RENT TAKEN IN OCTOBER 2017 AND CUSTOMER SERVICE WON'T RESPOND!!!" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 30, 2018 Pros Ease of use for students paying rent. Not so many "pros" since they took my money and never responded. Cons Takes WAY TOO LONG to receive deposits into our bank account. Customer service is doesn't exist....after rent money lost (taken by bankrupt processor) erentpayment customer service never responded to emails. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GH George H. Risk Management Analyst ### "eRentPayment used a 3rd party payment processing vendor that went bankrupt." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 13, 2018 Pros Simple app...It worked fine for the 1.5 years that we used it. Unfortunately, they did not properly assess the risks involved with using a vendor to handle the rent payments. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mark P. Real Estate Salesperson ### "Service was okay while using them. Lost money because of their bad business decisions." 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 26, 2018 Pros During use they had a simple system that collected payments and processed for a reasonable fee. Easy to set up accounts Cons Lost thousands of dollars from their mistake. Failure to communicate in a timely manner losing millions of customers dollars. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Curt M. Rental Owner / Manager ### "This business quit depositing rent into landlords' accounts, leaving people unpaid." 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 19, 2017 It worked well until the owner left with everyone's money. Cons The communication has been horrible. It collected rents from tenants but didn't distribute to landlords (Oct 2017). Many are left hanging for much much more. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Real Estate Investor Real Estate ### "Great until Oct 2017 when I didn't my rent from them. Class action suit " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 19, 2017 Pros Ability to block partial payments and charge late fees and prevent from being submitted without the late fee. Cons As of Oct 13 they have held nearly millions in rents due to Landlords. They have scarcely communicated and their story keeps changing. Look on their Facebook page for updates if they haven't taken it down yet. Look for the closed ERentPayment discussion group to find out more details and what you can do to get your money back. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Portland area Real Estate Broker Real Estate ### "Ideal system for managing rental payments- hands free. Never "lost in the mail"." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2017 Keeps accurate records and deposits rents directly to the rental account without me having to be involved. Pros complete record of tenant deposits, (date/time/amount/purpose/late fees/ other charges). Both landlord and tenant have immediate access and that removes all confusion with regard to payments made, received, or due. Plus, it's very inexpensive! Cons I suppose getting access to the money in one day, vs 3 days would be nice... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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