Who Uses This Software?

Our service can be used for any landlord or property manager to assist in managing rental properties. Our service can be used to both screen new applicants and manage current tenants.


Average Ratings

5 Reviews
  • 3 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 2.5 / 5
    Customer Service

Product Details

  • Starting Price
    $3.00/month
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • eRentPayment
  • www.erentpayment.com/
  • Founded 2004
  • United States

About eRentPayment

eRentPayment allows you to collect rent online through one-time or recurring payments so you no longer have to deal with receiving paper checks. You can customize your own online application and run background checks on potential applicants at no cost to you. We also offer expense tracking, maintenance requests, automated payment reminders, automatic late fees, payment requests (invoices), and credit reporting to distinguish your property to potential tenants.


eRentPayment Features

  • Credit Check
  • Expense Management
  • Online Payments
  • Owner Portal
  • Tax Management
  • Tenant Management
  • Tenant Portal
  • Vacancy Tracking
  • Website Management

eRentPayment Reviews Recently Reviewed!

This company has been great to work with. However the company they work with has been hacked.

Oct 22, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: E Rent Payment has been great to work with. The staff has always been very polite whenever I've needed to call with questions concerning the system. The system works real well and is very hands-free. Which is the reason I got into real estate landlording. However they have a big issue right now. Somehow their system has been hacked and they are holding two of my rent payments. It is now October 22nd 2017 and rent was paid to them on October 6th 2017. If they do not pay me my rent that they have already collected along with the late fees I will no longer be doing business with them.

Cons: It takes about 3 to 5 business days once the transaction has been made. If you are collecting rent on the 1st you will most likely not see it until the 3rd or the 5th that same month. My biggest concern right now is that their system was hacked and they were holding two of my rent payments. If they are able to deposit my money into my account quickly I will change my review stars

Overall: I will not be recommending this product to anyone unless they get my rent money to me quickly. I have recommended this product to five other people and they are currently using it. I will make sure they are not using it if I don't get paid

162a4c9f2be52877193a2a958bc037d8

This business quit depositing rent into landlords' accounts, leaving people unpaid.

Oct 19, 2017
1/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: The communication has been horrible. It collected rents from tenants but didn't distribute to landlords (Oct 2017). Many are left hanging for much much more.

Overall: It worked well until the owner left with everyone's money.

Great until Oct 2017 when I didn't my rent from them. Class action suit

Oct 19, 2017
3/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Ability to block partial payments and charge late fees and prevent from being submitted without the late fee.

Cons: As of Oct 13 they have held nearly millions in rents due to Landlords. They have scarcely communicated and their story keeps changing. Look on their Facebook page for updates if they haven't taken it down yet. Look for the closed ERentPayment discussion group to find out more details and what you can do to get your money back.

Ideal system for managing rental payments- hands free. Never "lost in the mail".

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: complete record of tenant deposits, (date/time/amount/purpose/late fees/ other charges). Both landlord and tenant have immediate access and that removes all confusion with regard to payments made, received, or due. Plus, it's very inexpensive!

Cons: I suppose getting access to the money in one day, vs 3 days would be nice...

Overall: Keeps accurate records and deposits rents directly to the rental account without me having to be involved.

eRentPayment is one of the best things I ever did for my business. Tenants love it and so do I .

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is an easy to use system. Tenants like it because it automatically withdraws their rent every month and so do I. No door to door collecting rent or having to wait for payment in the mail.

Cons: The only deficit and it really isn't the softwares fault, is that sometimes on a holiday it will take five to six days to see the rent in my account.

Overall: Automatic rent is withdrawn and put in my account.