--- title: "Goodshuffle Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Goodshuffle Pro the right Event Rental solution for you? Explore 157 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/167364/Goodshuffle-Pro/reviews/" page_type: "reviews" language: "en" --- Goodshuffle Pro 4.8 (157) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Goodshuffle Pro Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews AE Amy E Event Specialist and MarketingEvents Services, 11 - 50 employeesUsed the software for: More than 2 years. “We are able to log-in both in the office, on the delivery route, and in the field, and all see, in real time, the communication and information that has been shared both with the customer and amongst our team.“ April 20, 2026 Dustin D OwnerMedia Production, 11 - 50 employeesUsed the software for: More than 2 years. “That capability disappearing significantly slowed our internal reporting and decision-making.“ February 19, 2026 KB Kristen B Owner, Creative DirectorEvents Services, 2 - 10 employeesUsed the software for: More than 2 years. “The platform is intuitive, reliable, and perfectly suited to the pace and complexity of an event rental business, allowing our team to focus more on clients and creativity rather than admin.“ January 25, 2026 Dustin D OwnerMedia Production, 11 - 50 employeesUsed the software for: More than 2 years. “More concerning was the removal of bulk data download functionality.“ February 19, 2026 Ken T Assistant General ManagerEvents Services, 2 - 10 employeesUsed the software for: More than 2 years. “Being web-based means we can access it from anywhere, which is incredibly helpful for a team that’s constantly moving between the office, warehouse, and job sites.“ March 24, 2026 RB Rick B Rental sales and service associateRetail, 2 - 10 employeesUsed the software for: More than 2 years. “Sometimes it's difficult to organize projects by logistics start date.“ July 1, 2025 AE Amy E Event Specialist and MarketingEvents Services, 11 - 50 employeesUsed the software for: More than 2 years. “Some of these requests take longer to actualize than others, but on the whole, it feels like the team is listening and receiving the feedback to improve the product.“ April 20, 2026 DW Dustin W Director of OperationsEntertainment, 11 - 50 employeesUsed the software for: 1-2 years. “It has its ups and downs but overall I feel like the freedoms of the systems options within the inventory builder are also handcuffing it as you get busier due to lack or organization.“ June 29, 2024 ## Showing most helpful reviews Showing 1-25 of 157 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ken T. Assistant General Manager Events Services Used the software for: 2+ years ### "A Genuine Upgrade for Our Rental Business - All Event Rental in Sarasota" March 24, 2026 5.0 We use Goodshuffle Pro every day at All Event Rental & Design, and it’s changed the way we operate in a very positive way. It’s helped us stay organized, track inventory more accurately, and present a more professional experience to our clients. For us, it’s been a complete net positive and something we’d recommend to other rental companies looking to modernize their operations... We were definitely in the stone age back in 2024. Pros Goodshuffle Pro has honestly made a big difference in how we run our business. Being web-based means we can access it from anywhere, which is incredibly helpful for a team that’s constantly moving between the office, warehouse, and job sites. The interface is modern and easy to use, and inventory tracking is far more accurate than anything we used before. One of the biggest standouts is their support team. Anytime we have a question, they respond quickly and actually help solve the problem. They also seem to genuinely listen to feedback and continue improving the platform based on real user needs. Cons There is definitely a learning curve when getting started, especially when setting up inventory and workflows. That said, once everything is in place, it becomes very easy to use. Their support team also makes the onboarding process much easier. Switched from [IntelliEvent Lightning](https://www.capterra.com/p/128114/IntelliEvent-Lightning/) Its archaic, clunky, boring visually, and made us feel like it was the 70's Review Source Response from Goodshuffle May 14, 2026 Thank you so much for this! Going from "stone age" workflows to running your whole operation through Goodshuffle Pro is exactly the kind of transformation we build toward every day. Web access that keeps up with your team on the move, inventory you can actually trust, and support that shows up when you need it. That's what we're here for. Your note about the learning curve is appreciated too. We know setup takes patience and we never want you to feel like you're doing it alone. We'll make sure your kind words get to our support team. They deserve to hear this. 🙌 Thank you for trusting us and for recommending GSP to other rental companies. That means everything to us! AE Amy E. Event Specialist and Marketing Events Services Used the software for: 2+ years ### "Capable rental software that has streamlined our systems; with a responsive customer service team" April 20, 2026 5.0 In general, the software is light-years ahead of the software and invoicing systems we have used previously, and I have found the Goodshuffle team to be very responsive and open to feedback. When we have a request for a capability, they respond with interest, curiosity on the request, and a willingness to discuss and hopefully address further. Some of these requests take longer to actualize than others, but on the whole, it feels like the team is listening and receiving the feedback to improve the product. Pros I very much appreciate the seamlessness of information-sharing that the Goodshuffle Pro software allows our team. We are able to log-in both in the office, on the delivery route, and in the field, and all see, in real time, the communication and information that has been shared both with the customer and amongst our team. In an industry that has many fast-moving events with just as many complex parts, this seamlessness in communication is invaluable. Cons I think there are aspects of Goodshuffle Pro that require further software development and/or further capability development by the platform. This includes aspects of the website integration (particularly product items that have various price points/various versions, or are a more complex product) and the customer-facing invoicing management/capabilities, particularly for repeat customers or vendors that require more nuanced invoicing or payment options. Switched from [IntelliEvent Lightning](https://www.capterra.com/p/128114/IntelliEvent-Lightning/) The previous software had many limitations and did not integrate payment, scheduling, customer or internal communications, and inventory management in a seamless way. Review Source Response from Goodshuffle May 14, 2026 Thank you so much for this thoughtful review! Real-time visibility across the office, delivery routes, and the field is exactly what we set out to build. In an industry with so many moving parts, we know seamless communication isn't a nice-to-have. It's everything. We also really appreciate your honest feedback on website integration and invoicing. You're not alone in wanting more flexibility there, and those are areas we're actively working to improve. Feedback like yours is exactly what shapes our roadmap. Thank you for trusting us and for being so generous with your time and input. We're glad it feels like a team effort, because it truly is. 🙌 Dustin D. Owner Media Production Used the software for: 2+ years ### "Regressing in Functionality While Increasing in Price" February 19, 2026 1.0 We are a multi-million-dollar event production company using Goodshuffle Pro at scale, and unfortunately our experience over the past year has been increasingly frustrating. The biggest issue is a pattern of redesigning features that were already working while core functionality remains underdeveloped. For example, moving the navigation to the left side of the screen reduced valuable screen real estate. We invested in ultra-wide monitors specifically to optimize our workflow in GS, and this change made our interface less efficient overnight. It solved no operational problem but created one. More concerning was the removal of bulk data download functionality. Our sales managers rely on exporting data to build pivot tables and analyze performance. That capability disappearing significantly slowed our internal reporting and decision-making. From our perspective, meaningful functional updates move slowly, while development energy appears to focus on cosmetic redesigns and revenue-generating integrations (like event insurance). That creates the impression that monetization is prioritized over power-user performance. If you are a smaller operator doing backyard weddings or basic rentals, GS may be sufficient. If you are a scaling production company that depends on data, reporting, and workflow efficiency, be prepared for limitations. We want Goodshuffle to succeed. We want to stay. But the platform needs to focus on advancing functionality rather than redesigning what already works. Pros Strong contract and e-signature workflow Clean, modern quoting experience for clients Cloud-based and accessible from anywhere Helpful onboarding team during initial setup Centralizes contracts, invoices, and payments in one place Reduces paper-based processes Helpful for small to mid-size rental companies getting organized Cons Regression in functionality Reduced screen efficiency after UI changes Slow rollout of meaningful feature improvements Increasing focus on monetized add-ons CRM capabilities are overstated; the system functions more as a basic contact database than a fully developed customer relationship management tool. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Goodshuffle Pro At the moment, yes, but I always explore alternative systems once a year and test things out. Review Source Response from Goodshuffle March 16, 2026 Hi Dustin, Thank you for taking the time to share such a thorough and honest review. Feedback like this - specific and detailed and coming from someone who's invested in the platform for their business. We hear you on wanting more client management functionality. We've significantly grown our team over the past year, and a top priority is building robust client management capabilities and enhancing several other core features. Also, the bulk export function was not removed, but there was a brief issue with it. Our team resolved the issue, but reach out if you are still having problems! We also want to make sure you know that the left navigation panel is collapsible. We know you're in touch with Colin, your Customer Success Manager, and we've reached out to schedule time with our developers to chat through what you need and how we can help you get there. We look forward to collaborating with you on these and other future improvements. Thanks for trusting us with your business! KB Kristen B. Owner, Creative Director Events Services Used the software for: 2+ years ### "GSP has been a game changer for Kadeema" January 25, 2026 5.0 Our overall experience with Goodshuffle Pro has been amazing. It has streamlined how we manage inventory, invoicing, and logistics for Kadeema Rentals, making our operations far more efficient and organized. The platform is intuitive, reliable, and perfectly suited to the pace and complexity of an event rental business, allowing our team to focus more on clients and creativity rather than admin. Pros The real-time website inventory feature is a game changer, giving our clients instant visibility into our entire catalog and availability. Cons Our experience with Goodshuffle Pro has been nothing but positive, and we genuinely have no cons or dislikes about the program. It has become an essential part of how we run Kadeema Rentals, from inventory management to invoicing and overall workflow. The platform is intuitive, reliable, and thoughtfully designed for event rental businesses, which makes day-to-day operations smoother and more efficient. Every feature feels purposeful and well-executed, and the system continues to support our growth without friction. Goodshuffle Pro has exceeded our expectations and consistently delivers exactly what we need, allowing our team to focus on creativity, client experience, and scaling the business with confidence. Switched from [Elyze](https://www.capterra.com/p/10014166/Elyze/) It didn't link live with my website which just wasnt going to cut it Review Source Stefanny A. COO Entertainment Used the software for: 2+ years ### "Truly a perfect fit" August 8, 2025 5.0 Your team is always amazing! Response times are quick, and every question is answered thoroughly and efficiently. It truly feels like your team is an extension of our own, playing a vital role in our structure. We absolutely love the product and the incredible support we receive. Thank you for being such a reliable and valued partner! Pros I love that Goodshuffle Pro feels like it’s grown alongside us. As we’ve requested additional features, the Goodshuffle team has actively listened and implemented many of them over time, making the software even more valuable to us. Cons Really there is just minor changes that I would like to see changed. More like visual changes to make custom bold fonts in line items. Switched from [IntelliEvent Lightning](https://www.capterra.com/p/128114/IntelliEvent-Lightning/) The sales team at the tradeshow was on point with delivery of knowledge and information. Review Source SR Sarah R. Owner Events Services Used the software for: 6-12 months ### "Why didn’t I make the move to good shuffle sooner?!" July 1, 2025 5.0 Overall Our move to Goodshuffle Pro has been such an easy, helpful, and stress free experience. Coming from several other rental software plugins that we tried that made doing business so stressful, Goodshuffle not only saved my sanity with their amazing customer support level but their website integration was completely easy to set up by myself. The website integration is user friendly and the program is as well allowing me to send out quotes in only minutes and I can do it from literally anywhere I have my phone! Pros The customer service is top-notch and by far way better than other companies. It’s also really easy to learn and they have so many published help articles and opportunities to take little online trainings. It’s amazing and a huge difference from other companies that we’ve been with. Also, the ease of use and the general flow of how the system is designed has been such a game changer for us. Cons I do wish there was more capability to be able to create our our own inventory categories and I really wish there was the ability to customize the wish list just a bit with questions that are relevant to our business personally and the way we run it. Switched from [Booqable](https://www.capterra.com/p/138689/Booqable/) I don’t even know where to start, but I would say customer support and system education for one. With the other software’s, the support was almost nonexistent whenever there was an issue so figuring out how to fix your website or fix the plug-in took days if not weeks. Also, the ease of a one stop shop, kind of software was a huge pool for us as well, and the ability for the software to transition to mobile so that we could run our business on our phones Review Source Ramon L. Event Specialist Events Services Used the software for: 1-2 years ### "GS rocks - From the people to the product" July 2, 2025 5.0 My experience has been amazing. The success managers rock and are super knowledgeable about the products. They are always open to feedback and keep us up to date on changes. Pros Goodshuffle's web integration is clutch. It really helps set us apart from older more legacy companies. Cons I think the improvements are on the slower end to get implemented, but GS management is very methodical about their implementation strategy. Alternatives considered [Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/)[Booqable](https://www.capterra.com/p/138689/Booqable/)[TapGoods Event Rental Software](https://www.capterra.com/p/181841/TapGoods-PRO/) Reason for choosing Goodshuffle Pro Frankly, it was the people and the way they showed up. Along with the modern interface and intuitive usage. Review Source Rodrigo B. CEO Events Services Used the software for: 2+ years ### "Customer care" August 16, 2024 1.0 The customer service at this company is utterly appalling. There is a complete lack of care when it comes to addressing issues; instead, you're met with dismissive attitudes and forced into their inefficient processes. They demand that you sign in just to view quotes, adding unnecessary complications to your operations, especially if you work in areas with poor service or rely on temporary staff. Their communication is equally frustrating. Critical changes are announced via impersonal marketing emails, leaving you scrambling to adapt. It’s clear their intention is to confine you within their restrictive environment, making it nearly impossible to operate independently—effectively holding you hostage. We should have the freedom to run our businesses offline and not be shackled by their rigid guidelines. They don’t even offer support on weekends, so if you encounter an issue on a Saturday, you’re out of luck. The only way to speak with someone is by scheduling a meeting, at which point they’ll deign to call you, making you feel incompetent for not deciphering their convoluted system. This company’s practices are not just frustrating—they’re unacceptable. It’s time for a change. Pros You dont own you operation you have to operate like they want you to operate, not customer oriented Cons they don't have 24/7 customer service and they can change what they sell to you at anytime. Alternatives considered [TapGoods Event Rental Software](https://www.capterra.com/p/181841/TapGoods-PRO/) Reason for choosing Goodshuffle Pro Good salesman colin does a good job selling it Review Source JH Jake H. Production Director Entertainment Used the software for: 2+ years ### "Great Product with a lot of potential " April 3, 2023 4.0 Overall, I've add a great experience with Goodshuffle Pro! They are super fast to respond and are always helpful with any questions that I have. Pros I LOVE that GS pro is integrated with Google (especially google maps). We do 30-40 events on a busy Saturday. So having strong logistics is very important. Having a quick Google map overview helps a lot. Also, the ease of adding (and editing) inventory items is huge to me! Cons \- Staffing. I haven't found a strong staffing solution with GS pro.-Cross rental items. You can add cross rental items to GS pro, but there isn't a great financial spot to add in what our companies cost would be for said cross rental item. - Quick Books. It seems that you HAVE to use quickbooks to achieve the full effects of GS pro. We don't use quick books, so that makes it a little more difficult Alternatives considered [IntelliEvent Lightning](https://www.capterra.com/p/128114/IntelliEvent-Lightning/)[Flex](https://www.capterra.com/p/135722/Flex/)[Current](https://www.capterra.com/p/214203/Current/) Reason for choosing Goodshuffle Pro EASY TO USE. GS Pro was by far the most "user friendly" product that I tested. Switched from [DJEP](https://www.capterra.com/p/128125/DJEP/) Our inventory was becoming way to robust for DJEP. We still use DJEP for staffing purposes. I really do wish we could get "everything" under one roof. Review Source Response from Goodshuffle April 4, 2023 Thanks so much for this awesome review, Jake! We love empowering you and your team to successfully execute a large number of events within one platform. We're pleased you're finding it so user-friendly! Our team appreciates this feedback as well — keep it coming. Thanks for being part of the Goodshuffle Pro family! Jonathan P. Event Operations Manager Hospitality Used the software for: Less than 6 months ### "Software upgrade " March 25, 2021 5.0 So far I have been very pleased with the customer service and the ease of setup with Goodshuffle. We are using this opportunity to revamp and provide a cleaner quoting/invoicing system over the mundane look of our previous software. We have also been surprised at how user-friendly this software has been from a mobile perspective. We are still working on the Squarespace integration and are looking forward to how that will better serve our clients. Pros Great customer service! Overall look and functionality is refreshing, easy to navigate and setup if you have any familiarity with rental software. Cons I feel as though an app would be beneficial, especially one for users in the field. The time it takes to input inventory seems lengthy but worth it with the availability breakdown in packages such as tents. Would like customizable alerts and email templates. Reason for choosing Goodshuffle Pro Customer service was great from day one and after testing the system out and speaking with Mallory through the training demo we decided to give it a try. It seems to fit our needs and look forward to what other options will be available in the future. Switched from [EZRentOut](https://www.capterra.com/p/134914/EZRentOut/) Mobile friendly, cleaner, more detailed quotes. Hopes the website integration will be more user-friendly as well... Review Source Response from Goodshuffle April 13, 2021 Thanks for the amazing review Jonathan! We are thrilled to hear how easy you've found the transition, especially since we know that's always a primary concern in changing to new software. It's also great to hear you are seeing our mobile experience is also seamless- we want you to use the program on-the-go! Thanks for being a part of the Goodshuffle Pro family. We can't wait to see your website integration once that's live, too. DD Debbie D. Owner Events Services Used the software for: 6-12 months ### "Great Platform" April 12, 2022 5.0 Overall Goodshuffle has been an improvement over our last system - the ease of use and intuitive functionality and interface has been great. I think they can build upon the platform by continuing to roll out new features and I see that happening a lot which is great. The customer support and help has been quick and awesome. We are overall very pleased with Goodshuffle Pro. Pros What we like most about the software is the ease of use for our customers - the digital signatures and payment portal. Overall it's user friendly for both sales staff and customers. The customer support is amazing! Cons I wish there were several more email templates - there really is only one template that comes up for sending orders and quotes and could be about 15 different options and notifications that get sent to the client for various milestones, etc. Switched from [TapGoods Event Rental Software](https://www.capterra.com/p/181841/TapGoods-PRO/) I would say both support and that Good Shuffle Pro is easy to use and continues to make upgrades to their platform. Review Source Response from Goodshuffle August 23, 2022 Thanks, Debbie! We're thrilled to hear you love the beautiful client experience our system empowers you to create! We love that you've taken advantage of our unlimited support, too. Our team is always happy to help! We're thrilled to help you and your team continue to streamline and grow. Thanks for being a part of the Goodshuffle Pro family and for the fantastic review! MT Melissa T. Owner Events Services Used the software for: 1-2 years ### "The Catalyst to my Business Growth" November 12, 2019 5.0 Goodshuffle has been the catalyst to our growth. Because of this system we have had a 30% growth each year. It allows us to be effective, efficient, and organized. I could not do this business without it. Pros We needed something to help organize the growing inventory in our growing business. We were spending hours trying to look through printed invoices and would miss items that were already rented. We love that all our inventory is stored in one place and we can immediately see any conflicts. Cons I wish there was an app to use. I have the hardest time creating invoices from my cell phone. I don't always have my computer with me and would like to have access at all times to have more productivity. Alternatives considered [Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/) Reason for choosing Goodshuffle Pro Cost and our sales rep took the time to answer all of our questions. Review Source Response from Goodshuffle November 13, 2019 Thank you for this great review, Melissa! CONGRATS on your 30% growth! We are beyond proud to help empower brilliant event professionals such as yourself do more business by eliminating all the double checking, printing, etc. you described. As you noted, that stuff really cuts into profit potential! We'll reach out directly today regarding the mobile issue you're having. While we do plan to build a native app, we still want to make sure the system is 100% friendly from the browser on your phone. Thanks again and congrats again on your success! We're so proud to have you in the Goodshuffle Pro Family. JW Jennifer W. Owner Events Services Used the software for: 2+ years ### "Poor business practice" December 23, 2020 1.0 This company refused to work with me in canceling my year subscription I paid in advance after we went out of business. I am having to pay for services until October of 2021 that I do not need ) this is closecto 12 months. All because I missed the automatic renewal date and they won't refund for future use of services. This has been a tremendous financial blow and I find it very disheartening they are doing this to small businesses who are hurting so badly. Pros The software was helpful with time saving features and keeping track of my bookings. Cons I am very disappointed with their customer service and how they have taken my business's money for future services I do not need. Switched from [TapGoods Event Rental Software](https://www.capterra.com/p/181841/TapGoods-PRO/) I regret switching from Tapgoods who does not take money for services that are cancelled and no longer wanted. Review Source Response from Goodshuffle January 20, 2021 Hi Jennifer, We're so sorry to hear that you were disappointed with our customer service, as that's something we deeply pride ourselves on here at Goodshuffle Pro. We're also proud to not lock clients into long term contracts with our services. Instead we offer 2 options: monthly payments or annual payments. Monthly payments is the more flexible option, but annual payments offer an added 10% savings for upfront payments that buy a year of access outright. For both options we do not offer refunds for unused days or months. CM Christy M. Sales Manager Events Services Used the software for: 1-2 years ### "GoodShuffle Rocks" April 15, 2021 5.0 We love it. Mainly because it tracks our inventory and makes that process so much easier. The quotes are easy to make and it has great interface with the client. All around, works great for our business. Pros It's easy to use. If and when I see anything that I would like to change, they are great at taking suggestions and implementing them. It's a constantly evolving software which is great! Cons Some of the features are a little too involved for our small business. When we get bigger we might need them. Alternatives considered [Event Rental Systems](https://www.capterra.com/p/181193/Event-Rental-Systems/) Reason for choosing Goodshuffle Pro Ease of use and client interface. Switched from [TapGoods Event Rental Software](https://www.capterra.com/p/181841/TapGoods-PRO/) There were some features of the other that just didn't do what we needed them to do. Review Source Response from Goodshuffle April 17, 2021 Thanks for the 10/10 review, Christy! We are so happy that your team is benefiting from our easy of use and constantly growing feature set. You're right that there may even be more features you don't need yet, but we're sure you'll be thrilled to have those as you continue to grow with the program! We're so honored to be a part of that growth. Thanks again for the rave review and for being part of the Goodshuffle Pro family. RB Rick B. Rental sales and service associate Retail Used the software for: 2+ years ### "Rick burkhart, good shuffle user at two different companies in the past year" July 1, 2025 5.0 I've used good shuffle at two different companies, a party rental company and a refrigeration rental company. Overall it's very easy to manage inventory and add products, add tags in batch, sort products and see the members of groups very easily Pros The customer interface is very clean, smooth and easy for the customer to sign the contract and make their payment. Cons Sometimes it's difficult to organize projects by logistics start date. Sometimes it's difficult to find a project with a client name or location. Review Source BP Bud P. Sales Manager Hospitality Used the software for: 6-12 months ### "I highly recommend Goodshuffle" September 3, 2021 5.0 I love being able to see what products are rented most and see my month to month rentals per individual sales people. I also like the automatic reminders sent to clients on my behalf if they have any balances without me having to tell the system. Pros Goodshuffle is pretty easy to use once all the information is entered into the system. I love to be able to duplicate projects which have multiple dates of events which shortens the entry time. Being able to delete or archive multiple events at one time. The ability to have clients sign and pay on line and them having the option to opt in a payment plan to make deposit and then have their final payment taken out on a particular day. Cons I do not have anything I dislike about this system at this time. Review Source Response from Goodshuffle September 17, 2021 Thanks for the stellar review, Bud! We're glad you're enjoying the ability for clients to sign and pay online, our automated billing reminders, and the overall ease of use. Plus, as you mentioned, those inventory reports are mighty useful! We really appreciate you taking the time to write a review. We're so happy to have you in the Goodshuffle Pro family. TB Tommie B. Event Specialist Events Services Used the software for: 1-2 years ### "Goodshuffle Pro is awesome!" May 7, 2020 5.0 I've been working directly with \[SENSITIVE CONTENT HIDDEN\] at GoodShuffle Pro for a couple weeks during the COVID-19 crisis and we are working to build our Wishlist on the our website. He has been incredibly helpful and available for questions/comments/suggestions. All the customer service at Goodshuffle is really great, they are responsive and always willing to hear suggestions. This could based system has also allowed us to work remotely during the COVID-19 crisis which is an amazing benefit. Allowing people to work remotely and access the system whether it be from home or on the site of the event, that is a great feature. Pros I think one of the things that makes Goodshuffle Pro great is how user-friendly it is. Change is difficult, but it is imperative in order to provide the best service to our clients. Shifting from a hard-drive system to this cloud-based system has allowed us to improve our standards, readjust our inventory that needed to be updated, and organize our products in a better way. Switching programs seemed like a daunting task, but with the help of Goodshuffle Pro's user-friendly features and the amazing customer service, it was a breeze. Cons I think there are a lot of features that can be used and it may be a bit overwhelming at first just because there are SO many awesome things you should implement. But if you take it day by day and week by week, you can start with the basics and take full advantage of the program as you become comfortable. Review Source Response from Goodshuffle May 8, 2020 WOW! Thanks for this AWESOME review, Tommie! We love that you addressed a very common concern: making a big change! Like you said, our free customer service combined with our very intuitive platform makes the change so much easier than people may anticipate. Plus, we are all about your "take it day by day" suggestion. You can get the basics down quickly, then just build and grow from there. We're here to support you always- particularly in the current crisis. We're so happy to have you in the Goodshuffle family! PH Patrick H. Production Coordinator/ Co-Founder Events Services Used the software for: 2+ years ### "Great Product, 9/10 recommend for small business owners!" March 22, 2023 5.0 Its been fantastic, we've really enjoyed working with this ERP solution, and it continues to have additional features and functionality that really WORK and are OF GREAT USE in our rental business. Pros Easy to use, manages customer engagement, expedites payment , super helpful and functional app Cons Contract management is a bit clunky. Reports need a lot more work. Review Source Response from Goodshuffle March 22, 2023 Thanks for the fantastic review, Patrick! We are so proud to empower your business. We'd love for you to chat us about how we can make your contract management and reporting even easier; these are areas we feel especially passionate about and want to support you in every way possible. Thanks for allowing us to partner in your company's success. WG William G. Managing Partner Events Services Used the software for: 6-12 months ### "Goodshuffle for the Party Tent Rental Industry" October 16, 2019 4.0 We have had a pretty good experience so far. The support team is super responsive and tries hard to get the answers and takes our feedback as well. I have some experience in this software arena and even developed our own in house product that is similar but never reached the polished levels of Goodshuffle. The product has great potential and we hope it continues to improve and become the best tool available in the space! Pros I like most the way it uses Google to shortcut information entry and eliminate errors from emp l oyees entering this data. Cons Some aspects of the Dashboard and how sorting is controlled. This could be improved for the larger companies like mine running multiple logistic crew per weekend or day. Reason for choosing Goodshuffle Pro Goodshuffle had an all online web approach and a fee structure based on subscription. Way better value than other products. We did have to take a more active role in setting up the tool but we were fine with that. It gave us more opportunity to learn the tool and get used to using it while running the business at the same time. Review Source Response from Goodshuffle November 13, 2019 Thanks so much for this awesome review! It's great to hear you love it even more than a custom solution you tried (especially with how expensive those can be!) We'll follow up directly to hear how we can help re: dashboards, but we're thrilled you've also been taking advantage of our top rated customer service. We are here to help! Thanks again, William. ES Eyal S. Ceo Events Services Used the software for: 2+ years ### "Best event management program " April 12, 2022 5.0 Wonderful. I wouldn’t switch to any other program. Pros From start to finish, it alleviates a a lot of the workflow for us. Very easy to use. Cons Goodshuffle partners with strike to collect payments. When a pay out is made to your bank, it only shows you the invoice #. Wish It would show you the client / project name associated with the payout notification. Review Source Response from Goodshuffle August 23, 2022 Thanks for this awesome review, Eyal! We are thrilled to have you in the Goodshuffle Pro family, and look forward to further empowering your growth! As always, please submit any inquiries/questions to our Customer Support team in the chat support bubble. We're always happy to help! BS Brandon S. President Events Services Used the software for: 2+ years ### "Goodshuffle Pro makes our event rental business run smooth!!!" April 15, 2022 5.0 Pros Goodshuffle Pro is so well designed! The flow for us and our clients is extremely easy and makes so much sense. The software allows us to easily keep track of our inventory and client information. On top of that it looks great and modern. Cons Many features like delivery routing, and sellable item tracking are missing. We are confined these will be adding in the near future though. Review Source Response from Goodshuffle August 23, 2022 Brandon, we so appreciate this review! We particularly love that you mentioned how much both you and your clients love the program the client experience is SO important. We're beyond proud to be partnering with you to empower your growth. GC Glenn C. General Manager Hospitality Used the software for: 2+ years ### "Good people good software!!" February 14, 2021 5.0 Good shuffle is streamlining inventory in so many ways, loading trucks , avoiding mistakes which costs money Pros After meeting the staff last year at the ARA , my first impression was I was impressed because I already was a customer , however the difference with this company as important as growth is , they ensure existing customers are content and happy! In my 25 years of purchasing sales software it’s easy to be the most important person before you buy, however with good shuffle I can honestly say your just as important as a customer!! Cons At the current time - I don’t have a negative thing to say, once I need the software to help me outside of its capabilities- I call and they either customize the software or they show me an alternative Review Source Response from Goodshuffle February 18, 2021 WOW! This review makes our whole team burst with pride. We LOVE our customers and are so thrilled to hear that you are seeing that come through. As you mentioned, mistakes cost money! Our software coupled with our customer success are designed to make sure your team avoids costly mistakes, closes new business, and continues to grow the business efficiently. We're so proud to be your partners in that journey. We're also honored to stand out in your 25 years of shopping software! Thanks for sharing such a wonderful review and for being a part of the Goodshuffle Pro family. HM Heidi M. Founder Hospitality Used the software for: 1-2 years ### "We made the wrong choice first..." May 11, 2022 5.0 We have been searching a long time for a CRM that would meet all of our needs. It has been painful trying other CRMs that would ultimately fail. We have been with Goodshuffle for over a year, and it has been an absolutely wonderful experience. No regrets! Pros We did several demos when selecting a new CRM. And because of cost, we chose a different product first. It was a nightmare! Within 4 months, we were approaching Goodshuffle and are so thankful we came to them. Their implementation support is the best! They have an onboarding process to make sure you don't miss any important features. And, their ongoing support is F\*\*\*\*\*\* AMAZING. They are rockstars. Cons Maybe a wish for the future would be automated booking, rather than having to confirm with clients. Review Source Response from Goodshuffle August 23, 2022 Thanks for the amazing review, Heidi! We know how frustrating it can be to spend time, energy, & money on an endeavor, just for it to not work out as you envisioned! We're excited to hear that your switch to Goodshuffle Pro has been easy, painless, and profitable. We're beyond proud to be partnering with you to empower your growth! CF Cid F. Sales Director Events Services Used the software for: 1-2 years ### "Do yourself a favor and get this software! " November 5, 2019 5.0 My overall experience with Goodshuffle has been amazing. They are very responsive and do listen to feedback to make their product better. I love working with them! Pros I love just about everything about this software, it has been the perfect match for our needs. Goodshuffle is the first program I have used that does it all with one program and does what it says. My favorites are: Customers are able to electronically sign the rental agreement and make the payment all through the email which has cut down our wait time on getting those done. Inventory conflicts - shows you where you have availability conflicts in your calendar. Google calendar synchronization is amazing, it has saved me so much time. The ease of being able to add additional inventory is very simple. Cons There is no mass delete available as of yet. I usually email 3 or 4 quotes per lead so it would be nice to be able to select multiple quotes for deletion instead of one by one which is very time-consuming. Reason for choosing Goodshuffle Pro This met everyone one of our needs versus any of the competitors I tried! Review Source Response from Goodshuffle November 6, 2019 Thanks so much for the review, Cid! We hear you on the mass delete, and we'll reach out to you directly regarding that feature request. Thanks again for your business and the great review! We're so proud to hear that we're saving you so much time. CG Charlena G. Owner and Founder Events Services Used the software for: 2+ years ### "The best software for wedding rental businesses!" March 22, 2023 5.0 \- Pros We love that the team is always willing to jump in quickly and answer questions. In addition to ongoing software features/updates. Cons We love GoodShuffle Pro and we do not have any complaints. Alternatives considered [RentMy](https://www.capterra.com/p/182064/RentMy/)[RentMaster](https://www.capterra.com/p/55469/RentMaster/)[Bookable](https://www.capterra.com/p/268135/Bookable/)[TapGoods Event Rental Software](https://www.capterra.com/p/181841/TapGoods-PRO/) Reason for choosing Goodshuffle Pro \- Review Source Response from Goodshuffle March 23, 2023 Thanks for this incredible review, Charlena! We are so proud to offer both software AND service. We love empowering your growth! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.