# Goodshuffle Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Goodshuffle Pro the right Event Rental solution for you? Explore 157 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167364/Goodshuffle-Pro/reviews --- Goodshuffle Pro 4.8 (157) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 25th, 2026 # Reviews of Goodshuffle Pro Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews KB Kristen B Owner, Creative DirectorEvents Services, 2 - 10 employeesUsed the software for: More than 2 years. “The platform is intuitive, reliable, and perfectly suited to the pace and complexity of an event rental business, allowing our team to focus more on clients and creativity rather than admin.“ January 25, 2026 Dustin D OwnerMedia Production, 11 - 50 employeesUsed the software for: More than 2 years. “That capability disappearing significantly slowed our internal reporting and decision-making.“ February 19, 2026 Ken T Assistant General ManagerEvents Services, 2 - 10 employeesUsed the software for: More than 2 years. “Being web-based means we can access it from anywhere, which is incredibly helpful for a team that’s constantly moving between the office, warehouse, and job sites.“ March 24, 2026 Dustin D OwnerMedia Production, 11 - 50 employeesUsed the software for: More than 2 years. “More concerning was the removal of bulk data download functionality.“ February 19, 2026 Dustin D OwnerMedia Production, 11 - 50 employeesUsed the software for: More than 2 years. “Helpful for small to mid-size rental companies getting organized“ February 19, 2026 DW Dustin W Director of OperationsEntertainment, 11 - 50 employeesUsed the software for: 1-2 years. “It has its ups and downs but overall I feel like the freedoms of the systems options within the inventory builder are also handcuffing it as you get busier due to lack or organization.“ June 29, 2024 Dustin D OwnerMedia Production, 11 - 50 employeesUsed the software for: More than 2 years. “Helpful onboarding team during initial setup“ February 19, 2026 RB Rick B Rental sales and service associateRetail, 2 - 10 employeesUsed the software for: More than 2 years. “Sometimes it's difficult to organize projects by logistics start date.“ July 1, 2025 ## Showing most helpful reviews Showing 1-25 of 157 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ken T. Assistant General Manager Events Services Used the software for: 2+ years ### "A Genuine Upgrade for Our Rental Business - All Event Rental in Sarasota" March 24, 2026 5.0 We use Goodshuffle Pro every day at All Event Rental & Design, and it’s changed the way we operate in a very positive way. It’s helped us stay organized, track inventory more accurately, and present a more professional experience to our clients. For us, it’s been a complete net positive and something we’d recommend to other rental companies looking to modernize their operations... We were definitely in the stone age back in 2024. Pros Goodshuffle Pro has honestly made a big difference in how we run our business. Being web-based means we can access it from anywhere, which is incredibly helpful for a team that’s constantly moving between the office, warehouse, and job sites. The interface is modern and easy to use, and inventory tracking is far more accurate than anything we used before. One of the biggest standouts is their support team. Anytime we have a question, they respond quickly and actually help solve the problem. They also seem to genuinely listen to feedback and continue improving the platform based on real user needs. Cons There is definitely a learning curve when getting started, especially when setting up inventory and workflows. That said, once everything is in place, it becomes very easy to use. Their support team also makes the onboarding process much easier. Switched from [IntelliEvent Lightning](https://www.capterra.com/p/128114/IntelliEvent-Lightning/) Its archaic, clunky, boring visually, and made us feel like it was the 70's Review Source Stefanny A. COO Entertainment Used the software for: 2+ years ### "Truly a perfect fit" August 8, 2025 5.0 Your team is always amazing! Response times are quick, and every question is answered thoroughly and efficiently. It truly feels like your team is an extension of our own, playing a vital role in our structure. We absolutely love the product and the incredible support we receive. Thank you for being such a reliable and valued partner! Pros I love that Goodshuffle Pro feels like it’s grown alongside us. As we’ve requested additional features, the Goodshuffle team has actively listened and implemented many of them over time, making the software even more valuable to us. Cons Really there is just minor changes that I would like to see changed. More like visual changes to make custom bold fonts in line items. Switched from [IntelliEvent Lightning](https://www.capterra.com/p/128114/IntelliEvent-Lightning/) The sales team at the tradeshow was on point with delivery of knowledge and information. Review Source Dustin D. Owner Media Production Used the software for: 2+ years ### "Regressing in Functionality While Increasing in Price" February 19, 2026 1.0 We are a multi-million-dollar event production company using Goodshuffle Pro at scale, and unfortunately our experience over the past year has been increasingly frustrating. The biggest issue is a pattern of redesigning features that were already working while core functionality remains underdeveloped. For example, moving the navigation to the left side of the screen reduced valuable screen real estate. We invested in ultra-wide monitors specifically to optimize our workflow in GS, and this change made our interface less efficient overnight. It solved no operational problem but created one. More concerning was the removal of bulk data download functionality. Our sales managers rely on exporting data to build pivot tables and analyze performance. That capability disappearing significantly slowed our internal reporting and decision-making. From our perspective, meaningful functional updates move slowly, while development energy appears to focus on cosmetic redesigns and revenue-generating integrations (like event insurance). That creates the impression that monetization is prioritized over power-user performance. If you are a smaller operator doing backyard weddings or basic rentals, GS may be sufficient. If you are a scaling production company that depends on data, reporting, and workflow efficiency, be prepared for limitations. We want Goodshuffle to succeed. We want to stay. But the platform needs to focus on advancing functionality rather than redesigning what already works. Pros Strong contract and e-signature workflow Clean, modern quoting experience for clients Cloud-based and accessible from anywhere Helpful onboarding team during initial setup Centralizes contracts, invoices, and payments in one place Reduces paper-based processes Helpful for small to mid-size rental companies getting organized Cons Regression in functionality Reduced screen efficiency after UI changes Slow rollout of meaningful feature improvements Increasing focus on monetized add-ons CRM capabilities are overstated; the system functions more as a basic contact database than a fully developed customer relationship management tool. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Goodshuffle Pro At the moment, yes, but I always explore alternative systems once a year and test things out. Review Source Response from Goodshuffle March 16, 2026 Hi Dustin, Thank you for taking the time to share such a thorough and honest review. Feedback like this - specific and detailed and coming from someone who's invested in the platform for their business. We hear you on wanting more client management functionality. We've significantly grown our team over the past year, and a top priority is building robust client management capabilities and enhancing several other core features. Also, the bulk export function was not removed, but there was a brief issue with it. Our team resolved the issue, but reach out if you are still having problems! We also want to make sure you know that the left navigation panel is collapsible. We know you're in touch with Colin, your Customer Success Manager, and we've reached out to schedule time with our developers to chat through what you need and how we can help you get there. We look forward to collaborating with you on these and other future improvements. Thanks for trusting us with your business! KB Kristen B. Owner, Creative Director Events Services Used the software for: 2+ years ### "GSP has been a game changer for Kadeema" January 25, 2026 5.0 Our overall experience with Goodshuffle Pro has been amazing. It has streamlined how we manage inventory, invoicing, and logistics for Kadeema Rentals, making our operations far more efficient and organized. The platform is intuitive, reliable, and perfectly suited to the pace and complexity of an event rental business, allowing our team to focus more on clients and creativity rather than admin. Pros The real-time website inventory feature is a game changer, giving our clients instant visibility into our entire catalog and availability. Cons Our experience with Goodshuffle Pro has been nothing but positive, and we genuinely have no cons or dislikes about the program. It has become an essential part of how we run Kadeema Rentals, from inventory management to invoicing and overall workflow. The platform is intuitive, reliable, and thoughtfully designed for event rental businesses, which makes day-to-day operations smoother and more efficient. Every feature feels purposeful and well-executed, and the system continues to support our growth without friction. Goodshuffle Pro has exceeded our expectations and consistently delivers exactly what we need, allowing our team to focus on creativity, client experience, and scaling the business with confidence. Switched from [Elyze](https://www.capterra.com/p/10014166/Elyze/) It didn't link live with my website which just wasnt going to cut it Review Source SR Sarah R. Owner Events Services Used the software for: 6-12 months ### "Why didn’t I make the move to good shuffle sooner?!" July 1, 2025 5.0 Overall Our move to Goodshuffle Pro has been such an easy, helpful, and stress free experience. Coming from several other rental software plugins that we tried that made doing business so stressful, Goodshuffle not only saved my sanity with their amazing customer support level but their website integration was completely easy to set up by myself. The website integration is user friendly and the program is as well allowing me to send out quotes in only minutes and I can do it from literally anywhere I have my phone! Pros The customer service is top-notch and by far way better than other companies. It’s also really easy to learn and they have so many published help articles and opportunities to take little online trainings. It’s amazing and a huge difference from other companies that we’ve been with. Also, the ease of use and the general flow of how the system is designed has been such a game changer for us. Cons I do wish there was more capability to be able to create our our own inventory categories and I really wish there was the ability to customize the wish list just a bit with questions that are relevant to our business personally and the way we run it. Switched from [Booqable](https://www.capterra.com/p/138689/Booqable/) I don’t even know where to start, but I would say customer support and system education for one. With the other software’s, the support was almost nonexistent whenever there was an issue so figuring out how to fix your website or fix the plug-in took days if not weeks. Also, the ease of a one stop shop, kind of software was a huge pool for us as well, and the ability for the software to transition to mobile so that we could run our business on our phones Review Source Ramon L. Event Specialist Events Services Used the software for: 1-2 years ### "GS rocks - From the people to the product" July 2, 2025 5.0 My experience has been amazing. The success managers rock and are super knowledgeable about the products. They are always open to feedback and keep us up to date on changes. Pros Goodshuffle's web integration is clutch. It really helps set us apart from older more legacy companies. Cons I think the improvements are on the slower end to get implemented, but GS management is very methodical about their implementation strategy. Alternatives considered [Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/)[Booqable](https://www.capterra.com/p/138689/Booqable/)[TapGoods Event Rental Software](https://www.capterra.com/p/181841/TapGoods-PRO/) Reason for choosing Goodshuffle Pro Frankly, it was the people and the way they showed up. Along with the modern interface and intuitive usage. Review Source Rodrigo B. CEO Events Services Used the software for: 2+ years ### "Customer care" August 16, 2024 1.0 The customer service at this company is utterly appalling. There is a complete lack of care when it comes to addressing issues; instead, you're met with dismissive attitudes and forced into their inefficient processes. They demand that you sign in just to view quotes, adding unnecessary complications to your operations, especially if you work in areas with poor service or rely on temporary staff. Their communication is equally frustrating. Critical changes are announced via impersonal marketing emails, leaving you scrambling to adapt. It’s clear their intention is to confine you within their restrictive environment, making it nearly impossible to operate independently—effectively holding you hostage. We should have the freedom to run our businesses offline and not be shackled by their rigid guidelines. They don’t even offer support on weekends, so if you encounter an issue on a Saturday, you’re out of luck. The only way to speak with someone is by scheduling a meeting, at which point they’ll deign to call you, making you feel incompetent for not deciphering their convoluted system. This company’s practices are not just frustrating—they’re unacceptable. It’s time for a change. Pros You dont own you operation you have to operate like they want you to operate, not customer oriented Cons they don't have 24/7 customer service and they can change what they sell to you at anytime. Alternatives considered [TapGoods Event Rental Software](https://www.capterra.com/p/181841/TapGoods-PRO/) Reason for choosing Goodshuffle Pro Good salesman colin does a good job selling it Review Source RB Rick B. Rental sales and service associate Retail Used the software for: 2+ years ### "Rick burkhart, good shuffle user at two different companies in the past year" July 1, 2025 5.0 I've used good shuffle at two different companies, a party rental company and a refrigeration rental company. Overall it's very easy to manage inventory and add products, add tags in batch, sort products and see the members of groups very easily Pros The customer interface is very clean, smooth and easy for the customer to sign the contract and make their payment. Cons Sometimes it's difficult to organize projects by logistics start date. Sometimes it's difficult to find a project with a client name or location. Review Source RR Ryan R. Owner Events Services Used the software for: 2+ years ### "Get goodshuffle- you wont regret it." August 8, 2025 5.0 It has helped me scale tremendously. Less headaches with scheduling, and accounting. I can now focus on training my team and dealing with important client to client issues. Pros The QuickBooks integration is incredible. If you have QuickBooks Online, it should be required that you use it. It has streamlined so much for our team. Customer service is top notch. Best money you will spend for running a rental business. Cons Nothing. The software is easy to navigate and if yoh have questions reach out and they will do what is necessary to find your solution. Review Source PH Paige H. Salesperson Consumer Services Used the software for: 2+ years ### "Goodshuffle for the Win!" July 15, 2024 4.0 overall, very positive experience with good shuffle, especially the support staff but there are still several improvements to be made Pros Several helpful tools are available, all in one place and organized for easy access. Allows us to track payments, inventory, staff members, etc.. Customer service is always s kind as well! Always are able to solve any issues my team has Cons Decently expensive, but worth it. There also needs to be an autosave feature when sending messages in the chat. I have lost too many messages by either accidentally clicking the screen or if the client emails me while I am drafting a response, the whole thing is deleted. Can be very frustrating Review Source MT Melissa T. Owner Events Services Used the software for: 1-2 years ### "The Catalyst to my Business Growth" November 12, 2019 5.0 Goodshuffle has been the catalyst to our growth. Because of this system we have had a 30% growth each year. It allows us to be effective, efficient, and organized. I could not do this business without it. Pros We needed something to help organize the growing inventory in our growing business. We were spending hours trying to look through printed invoices and would miss items that were already rented. We love that all our inventory is stored in one place and we can immediately see any conflicts. Cons I wish there was an app to use. I have the hardest time creating invoices from my cell phone. I don't always have my computer with me and would like to have access at all times to have more productivity. Alternatives considered [Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/) Reason for choosing Goodshuffle Pro Cost and our sales rep took the time to answer all of our questions. Review Source Response from Goodshuffle November 13, 2019 Thank you for this great review, Melissa! CONGRATS on your 30% growth! We are beyond proud to help empower brilliant event professionals such as yourself do more business by eliminating all the double checking, printing, etc. you described. As you noted, that stuff really cuts into profit potential! We'll reach out directly today regarding the mobile issue you're having. While we do plan to build a native app, we still want to make sure the system is 100% friendly from the browser on your phone. Thanks again and congrats again on your success! We're so proud to have you in the Goodshuffle Pro Family. JW Jennifer W. Owner Events Services Used the software for: 2+ years ### "Poor business practice" December 23, 2020 1.0 This company refused to work with me in canceling my year subscription I paid in advance after we went out of business. I am having to pay for services until October of 2021 that I do not need ) this is closecto 12 months. All because I missed the automatic renewal date and they won't refund for future use of services. This has been a tremendous financial blow and I find it very disheartening they are doing this to small businesses who are hurting so badly. Pros The software was helpful with time saving features and keeping track of my bookings. Cons I am very disappointed with their customer service and how they have taken my business's money for future services I do not need. Switched from [TapGoods Event Rental Software](https://www.capterra.com/p/181841/TapGoods-PRO/) I regret switching from Tapgoods who does not take money for services that are cancelled and no longer wanted. Review Source Response from Goodshuffle January 20, 2021 Hi Jennifer, We're so sorry to hear that you were disappointed with our customer service, as that's something we deeply pride ourselves on here at Goodshuffle Pro. We're also proud to not lock clients into long term contracts with our services. Instead we offer 2 options: monthly payments or annual payments. Monthly payments is the more flexible option, but annual payments offer an added 10% savings for upfront payments that buy a year of access outright. For both options we do not offer refunds for unused days or months. SS Sherronda S. Owner Events Services Used the software for: 6-12 months ### "Awesome Software!" September 13, 2019 5.0 The customer service is excellent. We can now have more than one person do quotes. All of our inventory with pictures is in one place. No more searching folders for pictures to put on quotes. No more separate quotes for rentals and flowers. Pros I can't say enough about this software. We are a floral and event rental company. We are able to keep up with all our rentals. No more missed inventory, or over booked items. Anyone in our office can easily and effectively put a quote together and send it off. Quicker proposal means faster bookings!! It has been such a time saver. We can even put our florals on the same proposal which was a game changer. The customer service is really amazing! I decided to try it out late at night and while working I got messages for help and guidance. I really appreciate their quick responses and help! Cons No Cons with this software. I am very satisfied. Reason for choosing Goodshuffle Pro Price, ease of use and for all the functions. Switched from [Details Flowers](https://www.capterra.com/p/175475/Details-Flowers-Software/) Ease of use, maps to locations, inventory check in and out with pull sheets. Now my proposals can have flowers and inventory on one contract. Review Source Response from Goodshuffle September 17, 2019 Thanks so much for this great review! We're thrilled you're so happy, and that you're seeing those faster bookings. We love being able to merge multiple parts of a business, too, such as your floral department and your event rentals. Streamlining is the name of the game! Thanks for being a part of the Goodshuffle Pro family. CM Christy M. Sales Manager Events Services Used the software for: 1-2 years ### "GoodShuffle Rocks" April 15, 2021 5.0 We love it. Mainly because it tracks our inventory and makes that process so much easier. The quotes are easy to make and it has great interface with the client. All around, works great for our business. Pros It's easy to use. If and when I see anything that I would like to change, they are great at taking suggestions and implementing them. It's a constantly evolving software which is great! Cons Some of the features are a little too involved for our small business. When we get bigger we might need them. Alternatives considered [Event Rental Systems](https://www.capterra.com/p/181193/Event-Rental-Systems/) Reason for choosing Goodshuffle Pro Ease of use and client interface. Switched from [TapGoods Event Rental Software](https://www.capterra.com/p/181841/TapGoods-PRO/) There were some features of the other that just didn't do what we needed them to do. Review Source Response from Goodshuffle April 17, 2021 Thanks for the 10/10 review, Christy! We are so happy that your team is benefiting from our easy of use and constantly growing feature set. You're right that there may even be more features you don't need yet, but we're sure you'll be thrilled to have those as you continue to grow with the program! We're so honored to be a part of that growth. Thanks again for the rave review and for being part of the Goodshuffle Pro family. EL Emilie L. Event management Events Services Used the software for: 2+ years ### "Great Platform for organisation and budgets" July 9, 2024 5.0 We are very happy with our current experience. Pros We love the organisation and the pictures of the inventory. Our clients really like how simple it is. Seeing the incomes of different products is great The customer service is great Cons For credit card payments, the exact postal code needed has given a lot of negative feedback from our clients. We understand that it is for security but we still get a lot of complaints. On client’s quote, we would love to be able to change the amount of items directly the items without needing to click Edit on every Items. We have a lot of clients that change their numbers and its very long to edit every single items instead of just an arrow up and down or a double to change the number. When we are on the page of the day with all of the orders, we can see when a contract starts and ends. I would be great to see the actual times as well for faster organisation. For Example, instead of Start: 8am and End: 4:00 pm It could be Start: 8:00am to 10:00 am and End 3:00 pm to 4:00 pm for the delivery. Review Source BW Betsy W. Event Manager Events Services Used the software for: 1-2 years ### "Good Shuffle 1" July 9, 2024 5.0 I like good shuffle pro. It’s the first event program that I have ever used. Pros The way we can control our inventory because it’s keeps record of what we have left. Cons The way we add our photos is crazy. It seems like a lot of steps. Review Source KC Kelly C. Co-owner Retail Used the software for: 6-12 months ### "Nothing to see here but excuses." April 6, 2023 3.0 Negative 1. EXTREMELY FRUSTRATING. From the begging for help to get a term added to inventory, to always having to talk in a chat box, from the robot in the box always trying to send you help - that doesn't fit the problem, to them always pushing you to set up more training as if it was my fault that a subcategory on a rental item that has been around for years isn't listed, and back to a workaround to get an item in inventory with a work around by mis labeling it Pros A pretty QUICK quote to the customer while they wait or by the end of the day. This concept is what sold us on Goodshuffle. To bad it is just a concept - they fail miserably at customer service, and EVERYTHING about inventory. Cons They have failed me at almost every turn. I can send a pretty quote as long as it is items that were in the rental world for the past decade. They do not stay on trend by making sure you have the correct terms to add new inventory and items. A week of chatting with the people in the on screen box, you will realize that they fail you in customer service again, and again and again. I will be honest that I haven't tried using alot of other features because if you can't get my inventory right, what is the point? Review Source Response from Goodshuffle April 12, 2023 Hi Kelly, We're so sorry to hear that you're so frustrated and unhappy with the experience so far. We're deeply proud of our customer success, so our top priority is ensuring you get that 5 star experience. I can see we've tried to schedule trainings to assist, but I'm alerting the team right now to follow up again and get you the support you need. We are committed to helping support your business needs and ultimately empowering your growth. MS Mike S. Owner Entertainment Used the software for: 1-2 years ### "Entertainment Rental Software" November 14, 2019 5.0 I would say very good to excellent. The customer service is fast and top notch. They have made some nice improvements and are always glad to get feedback from users. It's well worth the pricing. Pros 1\. It's very easy to use and enormously helpful in containing the client to one email platform. 2. The ability to communicate with team members within that particular client's environment is great. 3. Credit card payments are easy and fast and the payment notifications are fantastic. Cons 1\. Don't like having to enter the date and time in on multiple places on any one event especially if the client wants a time change you have to remember to to into the event and each line item on the contract to make the change. 2. We do tons of repeat business so it's a nice feature to go into archived projects and duplicate them for the next event. However, the duplicate is not a duplicate. Any items that were overridden on the original revert to default on the duplicate so again you have to remember to go in and do the overrides again. If you are duplicating a project it should be exactly the same as the original. 3. This is not really that useful to us as quoting software. You have to enter way too much info. and it takes too much time to send out a quote. We primarily use it as booking/contracting software. Reason for choosing Goodshuffle Pro Had the integrated payment system with Stripe already built in and ease of communication within the team environment. Review Source Response from Goodshuffle November 15, 2019 Hey Mike! Thanks so much for the 5 star review! We're so happy that your payments are fast and easy and that you enjoy our customer service. Regarding your comments on quoting, we're going to reach out directly because lightning fast quoting is one of our most popular features. Perhaps we can dig into that duplicating issue you saw to better your speed of quoting. Thanks again for the 10/10, and for being a part of the Goodshuffle Pro family! RM Roma M. Owner | Operator Events Services Used the software for: 1-2 years ### "Best modern web-based rental software that will make your company more efficient!" November 14, 2019 5.0 This is the first and only rental software program that I have used, so I don't have any other rental programs to compare this application to. However, I have seen other rental companies use a non-windows based program that seemed very dated. With that said, I have used plenty of CRM softwares in the past and currently use a number of design applications daily. I have to say, this application is on-point! The design, use, and interface is extremely user friendly. I appreciate that it is web-based and integrated with Google Calendar and mobile-friendly. This is a very thoughtful application for the rental company using it and their customers. The GS Team and their customer service is incomparable - always so happy and passionate to help! Would happily recommend! Pros \-Automated online quoting/reserving/receipt system that enables customers to view, sign and pay for their rental orders online -Appearance of documents: quotes/invoices/pullsheets -User-friendly and organized interface with features being added or improved daily -Inventory management -Integrated with Google Calendar -Chat support -Overall, this application is very intuitive, organized, efficient, and assists in time management. I also appreciate the chat support that is always readily and happily available. Customer service is incredible. Cons \-Implement a card reader swipe -Sometimes would prefer to call in to customer support (vs. typing out a message; however, they are very quick to respond back!) -Secondary monthly seat to be lower in price Review Source Response from Goodshuffle November 15, 2019 Thanks for the stellar review, Roma! We're so glad to hear you're enjoying our super modern approach to rental software. You're right- the design is more than just beautiful, it's what makes it so incredibly easy-to-use (and learn!) We're in talks with our CC provider to see about a card swipe reader. We'll let you know when they make that available. Thanks again for the shout outs on our features, design, and customer service. We're so proud to serve you and your business! CR Cathy R. Owner Events Services Used the software for: 1-2 years ### "The Best Decision Ever Made" March 5, 2021 5.0 We searched for a software company for a couple years and ended up choosing Good Shuffle. Seriously, was the best decision ever! I do not have knowledge of other software and how they work. Once you have something that works so well you stop looking. Pros What do I like most about Good Shuffle - Everything. This software was exactly what we were looking for. I can not fathom ever going back to the way things were. Good Shuffle Pro has saved double booking, recounting, gives us more time to be creative and to meet with potential clients. The website integration saved us during the pandemic. We were forced to get our inventory out there on our website and Good Shuffle helped that process with a one time entry. Yeah!! Saving time is what it is all about. Cons There are small things that I would like to see implemented here and there but I am sure with time those will happen. The only other con is that I can not speak/talk my quotes into the computer or snap my fingers and the quote would be done. Reason for choosing Goodshuffle Pro I felt Good Shuffle was the best fit. I did a lot of research. I looked at other options as well but can not remember what they were. Review Source Response from Goodshuffle March 12, 2021 WOW! Cathy this is such a thoughtful, lovely review. Thank you for taking the time to share this wonderful feedback. Our team got a nice chuckle out of "snap my fingers and the quote would be done"- we're pretty close, right? We are just so thrilled to hear you are getting more time to actually meet with clients. That's what so many event pros want to do! Like you said, no need to waste time on counting inventory, website maintenance, or other manual tasks. We want to make sure you're doing what you love. Thanks for letting us empower you to do what you love and to continue to grow your business. We're delighted to have you in the Goodshuffle Pro family! WG William G. Managing Partner Events Services Used the software for: 6-12 months ### "Goodshuffle for the Party Tent Rental Industry" October 16, 2019 4.0 We have had a pretty good experience so far. The support team is super responsive and tries hard to get the answers and takes our feedback as well. I have some experience in this software arena and even developed our own in house product that is similar but never reached the polished levels of Goodshuffle. The product has great potential and we hope it continues to improve and become the best tool available in the space! Pros I like most the way it uses Google to shortcut information entry and eliminate errors from emp l oyees entering this data. Cons Some aspects of the Dashboard and how sorting is controlled. This could be improved for the larger companies like mine running multiple logistic crew per weekend or day. Reason for choosing Goodshuffle Pro Goodshuffle had an all online web approach and a fee structure based on subscription. Way better value than other products. We did have to take a more active role in setting up the tool but we were fine with that. It gave us more opportunity to learn the tool and get used to using it while running the business at the same time. Review Source Response from Goodshuffle November 13, 2019 Thanks so much for this awesome review! It's great to hear you love it even more than a custom solution you tried (especially with how expensive those can be!) We'll follow up directly to hear how we can help re: dashboards, but we're thrilled you've also been taking advantage of our top rated customer service. We are here to help! Thanks again, William. ES Eyal S. Ceo Events Services Used the software for: 2+ years ### "Best event management program " April 12, 2022 5.0 Wonderful. I wouldn’t switch to any other program. Pros From start to finish, it alleviates a a lot of the workflow for us. Very easy to use. Cons Goodshuffle partners with strike to collect payments. When a pay out is made to your bank, it only shows you the invoice #. Wish It would show you the client / project name associated with the payout notification. Review Source Response from Goodshuffle August 23, 2022 Thanks for this awesome review, Eyal! We are thrilled to have you in the Goodshuffle Pro family, and look forward to further empowering your growth! As always, please submit any inquiries/questions to our Customer Support team in the chat support bubble. We're always happy to help! GC Glenn C. General Manager Hospitality Used the software for: 2+ years ### "Good people good software!!" February 14, 2021 5.0 Good shuffle is streamlining inventory in so many ways, loading trucks , avoiding mistakes which costs money Pros After meeting the staff last year at the ARA , my first impression was I was impressed because I already was a customer , however the difference with this company as important as growth is , they ensure existing customers are content and happy! In my 25 years of purchasing sales software it’s easy to be the most important person before you buy, however with good shuffle I can honestly say your just as important as a customer!! Cons At the current time - I don’t have a negative thing to say, once I need the software to help me outside of its capabilities- I call and they either customize the software or they show me an alternative Review Source Response from Goodshuffle February 18, 2021 WOW! This review makes our whole team burst with pride. We LOVE our customers and are so thrilled to hear that you are seeing that come through. As you mentioned, mistakes cost money! Our software coupled with our customer success are designed to make sure your team avoids costly mistakes, closes new business, and continues to grow the business efficiently. We're so proud to be your partners in that journey. We're also honored to stand out in your 25 years of shopping software! Thanks for sharing such a wonderful review and for being a part of the Goodshuffle Pro family. HM Heidi M. Founder Hospitality Used the software for: 1-2 years ### "We made the wrong choice first..." May 11, 2022 5.0 We have been searching a long time for a CRM that would meet all of our needs. It has been painful trying other CRMs that would ultimately fail. We have been with Goodshuffle for over a year, and it has been an absolutely wonderful experience. No regrets! Pros We did several demos when selecting a new CRM. And because of cost, we chose a different product first. It was a nightmare! Within 4 months, we were approaching Goodshuffle and are so thankful we came to them. Their implementation support is the best! They have an onboarding process to make sure you don't miss any important features. And, their ongoing support is F\*\*\*\*\*\* AMAZING. They are rockstars. Cons Maybe a wish for the future would be automated booking, rather than having to confirm with clients. Review Source Response from Goodshuffle August 23, 2022 Thanks for the amazing review, Heidi! We know how frustrating it can be to spend time, energy, & money on an endeavor, just for it to not work out as you envisioned! We're excited to hear that your switch to Goodshuffle Pro has been easy, painless, and profitable. We're beyond proud to be partnering with you to empower your growth! CF Cid F. Sales Director Events Services Used the software for: 1-2 years ### "Do yourself a favor and get this software! " November 5, 2019 5.0 My overall experience with Goodshuffle has been amazing. They are very responsive and do listen to feedback to make their product better. I love working with them! Pros I love just about everything about this software, it has been the perfect match for our needs. Goodshuffle is the first program I have used that does it all with one program and does what it says. My favorites are: Customers are able to electronically sign the rental agreement and make the payment all through the email which has cut down our wait time on getting those done. Inventory conflicts - shows you where you have availability conflicts in your calendar. Google calendar synchronization is amazing, it has saved me so much time. The ease of being able to add additional inventory is very simple. Cons There is no mass delete available as of yet. I usually email 3 or 4 quotes per lead so it would be nice to be able to select multiple quotes for deletion instead of one by one which is very time-consuming. Reason for choosing Goodshuffle Pro This met everyone one of our needs versus any of the competitors I tried! Review Source Response from Goodshuffle November 6, 2019 Thanks so much for the review, Cid! We hear you on the mass delete, and we'll reach out to you directly regarding that feature request. Thanks again for your business and the great review! We're so proud to hear that we're saving you so much time. Talk to a Capterra advisor for free and get results within 15 minutes.