# Goodshuffle Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Goodshuffle Pro the right Event Rental solution for you? Explore 157 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167364/Goodshuffle-Pro/reviews/ --- Goodshuffle Pro 4.8 (157) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Goodshuffle Pro Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews AE Amy E Event Specialist and MarketingEvents Services, 11 - 50 employeesUsed the software for: More than 2 years. “We are able to log-in both in the office, on the delivery route, and in the field, and all see, in real time, the communication and information that has been shared both with the customer and amongst our team.“ April 20, 2026 Dustin D OwnerMedia Production, 11 - 50 employeesUsed the software for: More than 2 years. “That capability disappearing significantly slowed our internal reporting and decision-making.“ February 19, 2026 KB Kristen B Owner, Creative DirectorEvents Services, 2 - 10 employeesUsed the software for: More than 2 years. “The platform is intuitive, reliable, and perfectly suited to the pace and complexity of an event rental business, allowing our team to focus more on clients and creativity rather than admin.“ January 25, 2026 Dustin D OwnerMedia Production, 11 - 50 employeesUsed the software for: More than 2 years. “More concerning was the removal of bulk data download functionality.“ February 19, 2026 Ken T Assistant General ManagerEvents Services, 2 - 10 employeesUsed the software for: More than 2 years. “Being web-based means we can access it from anywhere, which is incredibly helpful for a team that’s constantly moving between the office, warehouse, and job sites.“ March 24, 2026 Rodrigo B CEOEvents Services, 11 - 50 employeesUsed the software for: More than 2 years. “they don't have 24/7 customer service and they can change what they sell to you at anytime.“ August 16, 2024 AE Amy E Event Specialist and MarketingEvents Services, 11 - 50 employeesUsed the software for: More than 2 years. “Some of these requests take longer to actualize than others, but on the whole, it feels like the team is listening and receiving the feedback to improve the product.“ April 20, 2026 Rodrigo B CEOEvents Services, 11 - 50 employeesUsed the software for: More than 2 years. “Critical changes are announced via impersonal marketing emails, leaving you scrambling to adapt.“ August 16, 2024 ## Showing most helpful reviews Showing 1-25 of 157 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ken T. Assistant General Manager Events Services Used the software for: 2+ years ### "A Genuine Upgrade for Our Rental Business - All Event Rental in Sarasota" March 24, 2026 5.0 We use Goodshuffle Pro every day at All Event Rental & Design, and it’s changed the way we operate in a very positive way. It’s helped us stay organized, track inventory more accurately, and present a more professional experience to our clients. For us, it’s been a complete net positive and something we’d recommend to other rental companies looking to modernize their operations... We were definitely in the stone age back in 2024. Pros Goodshuffle Pro has honestly made a big difference in how we run our business. Being web-based means we can access it from anywhere, which is incredibly helpful for a team that’s constantly moving between the office, warehouse, and job sites. The interface is modern and easy to use, and inventory tracking is far more accurate than anything we used before. One of the biggest standouts is their support team. Anytime we have a question, they respond quickly and actually help solve the problem. They also seem to genuinely listen to feedback and continue improving the platform based on real user needs. Cons There is definitely a learning curve when getting started, especially when setting up inventory and workflows. That said, once everything is in place, it becomes very easy to use. Their support team also makes the onboarding process much easier. Switched from [IntelliEvent Lightning](https://www.capterra.com/p/128114/IntelliEvent-Lightning/) Its archaic, clunky, boring visually, and made us feel like it was the 70's Review Source Response from Goodshuffle May 14, 2026 Thank you so much for this! Going from "stone age" workflows to running your whole operation through Goodshuffle Pro is exactly the kind of transformation we build toward every day. Web access that keeps up with your team on the move, inventory you can actually trust, and support that shows up when you need it. That's what we're here for. Your note about the learning curve is appreciated too. We know setup takes patience and we never want you to feel like you're doing it alone. We'll make sure your kind words get to our support team. They deserve to hear this. 🙌 Thank you for trusting us and for recommending GSP to other rental companies. That means everything to us! AE Amy E. Event Specialist and Marketing Events Services Used the software for: 2+ years ### "Capable rental software that has streamlined our systems; with a responsive customer service team" April 20, 2026 5.0 In general, the software is light-years ahead of the software and invoicing systems we have used previously, and I have found the Goodshuffle team to be very responsive and open to feedback. When we have a request for a capability, they respond with interest, curiosity on the request, and a willingness to discuss and hopefully address further. Some of these requests take longer to actualize than others, but on the whole, it feels like the team is listening and receiving the feedback to improve the product. Pros I very much appreciate the seamlessness of information-sharing that the Goodshuffle Pro software allows our team. We are able to log-in both in the office, on the delivery route, and in the field, and all see, in real time, the communication and information that has been shared both with the customer and amongst our team. In an industry that has many fast-moving events with just as many complex parts, this seamlessness in communication is invaluable. Cons I think there are aspects of Goodshuffle Pro that require further software development and/or further capability development by the platform. This includes aspects of the website integration (particularly product items that have various price points/various versions, or are a more complex product) and the customer-facing invoicing management/capabilities, particularly for repeat customers or vendors that require more nuanced invoicing or payment options. Switched from [IntelliEvent Lightning](https://www.capterra.com/p/128114/IntelliEvent-Lightning/) The previous software had many limitations and did not integrate payment, scheduling, customer or internal communications, and inventory management in a seamless way. Review Source Response from Goodshuffle May 14, 2026 Thank you so much for this thoughtful review! Real-time visibility across the office, delivery routes, and the field is exactly what we set out to build. In an industry with so many moving parts, we know seamless communication isn't a nice-to-have. It's everything. We also really appreciate your honest feedback on website integration and invoicing. You're not alone in wanting more flexibility there, and those are areas we're actively working to improve. Feedback like yours is exactly what shapes our roadmap. Thank you for trusting us and for being so generous with your time and input. We're glad it feels like a team effort, because it truly is. 🙌 Dustin D. Owner Media Production Used the software for: 2+ years ### "Regressing in Functionality While Increasing in Price" February 19, 2026 1.0 We are a multi-million-dollar event production company using Goodshuffle Pro at scale, and unfortunately our experience over the past year has been increasingly frustrating. The biggest issue is a pattern of redesigning features that were already working while core functionality remains underdeveloped. For example, moving the navigation to the left side of the screen reduced valuable screen real estate. We invested in ultra-wide monitors specifically to optimize our workflow in GS, and this change made our interface less efficient overnight. It solved no operational problem but created one. More concerning was the removal of bulk data download functionality. Our sales managers rely on exporting data to build pivot tables and analyze performance. That capability disappearing significantly slowed our internal reporting and decision-making. From our perspective, meaningful functional updates move slowly, while development energy appears to focus on cosmetic redesigns and revenue-generating integrations (like event insurance). That creates the impression that monetization is prioritized over power-user performance. If you are a smaller operator doing backyard weddings or basic rentals, GS may be sufficient. If you are a scaling production company that depends on data, reporting, and workflow efficiency, be prepared for limitations. We want Goodshuffle to succeed. We want to stay. But the platform needs to focus on advancing functionality rather than redesigning what already works. Pros Strong contract and e-signature workflow Clean, modern quoting experience for clients Cloud-based and accessible from anywhere Helpful onboarding team during initial setup Centralizes contracts, invoices, and payments in one place Reduces paper-based processes Helpful for small to mid-size rental companies getting organized Cons Regression in functionality Reduced screen efficiency after UI changes Slow rollout of meaningful feature improvements Increasing focus on monetized add-ons CRM capabilities are overstated; the system functions more as a basic contact database than a fully developed customer relationship management tool. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Goodshuffle Pro At the moment, yes, but I always explore alternative systems once a year and test things out. Review Source Response from Goodshuffle March 16, 2026 Hi Dustin, Thank you for taking the time to share such a thorough and honest review. Feedback like this - specific and detailed and coming from someone who's invested in the platform for their business. We hear you on wanting more client management functionality. We've significantly grown our team over the past year, and a top priority is building robust client management capabilities and enhancing several other core features. Also, the bulk export function was not removed, but there was a brief issue with it. Our team resolved the issue, but reach out if you are still having problems! We also want to make sure you know that the left navigation panel is collapsible. We know you're in touch with Colin, your Customer Success Manager, and we've reached out to schedule time with our developers to chat through what you need and how we can help you get there. We look forward to collaborating with you on these and other future improvements. Thanks for trusting us with your business! KB Kristen B. Owner, Creative Director Events Services Used the software for: 2+ years ### "GSP has been a game changer for Kadeema" January 25, 2026 5.0 Our overall experience with Goodshuffle Pro has been amazing. It has streamlined how we manage inventory, invoicing, and logistics for Kadeema Rentals, making our operations far more efficient and organized. The platform is intuitive, reliable, and perfectly suited to the pace and complexity of an event rental business, allowing our team to focus more on clients and creativity rather than admin. Pros The real-time website inventory feature is a game changer, giving our clients instant visibility into our entire catalog and availability. Cons Our experience with Goodshuffle Pro has been nothing but positive, and we genuinely have no cons or dislikes about the program. It has become an essential part of how we run Kadeema Rentals, from inventory management to invoicing and overall workflow. The platform is intuitive, reliable, and thoughtfully designed for event rental businesses, which makes day-to-day operations smoother and more efficient. Every feature feels purposeful and well-executed, and the system continues to support our growth without friction. Goodshuffle Pro has exceeded our expectations and consistently delivers exactly what we need, allowing our team to focus on creativity, client experience, and scaling the business with confidence. Switched from [Elyze](https://www.capterra.com/p/10014166/Elyze/) It didn't link live with my website which just wasnt going to cut it Review Source Stefanny A. COO Entertainment Used the software for: 2+ years ### "Truly a perfect fit" August 8, 2025 5.0 Your team is always amazing! Response times are quick, and every question is answered thoroughly and efficiently. It truly feels like your team is an extension of our own, playing a vital role in our structure. We absolutely love the product and the incredible support we receive. Thank you for being such a reliable and valued partner! Pros I love that Goodshuffle Pro feels like it’s grown alongside us. As we’ve requested additional features, the Goodshuffle team has actively listened and implemented many of them over time, making the software even more valuable to us. Cons Really there is just minor changes that I would like to see changed. More like visual changes to make custom bold fonts in line items. Switched from [IntelliEvent Lightning](https://www.capterra.com/p/128114/IntelliEvent-Lightning/) The sales team at the tradeshow was on point with delivery of knowledge and information. Review Source SR Sarah R. Owner Events Services Used the software for: 6-12 months ### "Why didn’t I make the move to good shuffle sooner?!" July 1, 2025 5.0 Overall Our move to Goodshuffle Pro has been such an easy, helpful, and stress free experience. Coming from several other rental software plugins that we tried that made doing business so stressful, Goodshuffle not only saved my sanity with their amazing customer support level but their website integration was completely easy to set up by myself. The website integration is user friendly and the program is as well allowing me to send out quotes in only minutes and I can do it from literally anywhere I have my phone! Pros The customer service is top-notch and by far way better than other companies. It’s also really easy to learn and they have so many published help articles and opportunities to take little online trainings. It’s amazing and a huge difference from other companies that we’ve been with. Also, the ease of use and the general flow of how the system is designed has been such a game changer for us. Cons I do wish there was more capability to be able to create our our own inventory categories and I really wish there was the ability to customize the wish list just a bit with questions that are relevant to our business personally and the way we run it. Switched from [Booqable](https://www.capterra.com/p/138689/Booqable/) I don’t even know where to start, but I would say customer support and system education for one. With the other software’s, the support was almost nonexistent whenever there was an issue so figuring out how to fix your website or fix the plug-in took days if not weeks. Also, the ease of a one stop shop, kind of software was a huge pool for us as well, and the ability for the software to transition to mobile so that we could run our business on our phones Review Source Ramon L. Event Specialist Events Services Used the software for: 1-2 years ### "GS rocks - From the people to the product" July 2, 2025 5.0 My experience has been amazing. The success managers rock and are super knowledgeable about the products. They are always open to feedback and keep us up to date on changes. Pros Goodshuffle's web integration is clutch. It really helps set us apart from older more legacy companies. Cons I think the improvements are on the slower end to get implemented, but GS management is very methodical about their implementation strategy. Alternatives considered [Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/)[Booqable](https://www.capterra.com/p/138689/Booqable/)[TapGoods Event Rental Software](https://www.capterra.com/p/181841/TapGoods-PRO/) Reason for choosing Goodshuffle Pro Frankly, it was the people and the way they showed up. Along with the modern interface and intuitive usage. Review Source Rodrigo B. CEO Events Services Used the software for: 2+ years ### "Customer care" August 16, 2024 1.0 The customer service at this company is utterly appalling. There is a complete lack of care when it comes to addressing issues; instead, you're met with dismissive attitudes and forced into their inefficient processes. They demand that you sign in just to view quotes, adding unnecessary complications to your operations, especially if you work in areas with poor service or rely on temporary staff. Their communication is equally frustrating. Critical changes are announced via impersonal marketing emails, leaving you scrambling to adapt. It’s clear their intention is to confine you within their restrictive environment, making it nearly impossible to operate independently—effectively holding you hostage. We should have the freedom to run our businesses offline and not be shackled by their rigid guidelines. They don’t even offer support on weekends, so if you encounter an issue on a Saturday, you’re out of luck. The only way to speak with someone is by scheduling a meeting, at which point they’ll deign to call you, making you feel incompetent for not deciphering their convoluted system. This company’s practices are not just frustrating—they’re unacceptable. It’s time for a change. Pros You dont own you operation you have to operate like they want you to operate, not customer oriented Cons they don't have 24/7 customer service and they can change what they sell to you at anytime. Alternatives considered [TapGoods Event Rental Software](https://www.capterra.com/p/181841/TapGoods-PRO/) Reason for choosing Goodshuffle Pro Good salesman colin does a good job selling it Review Source Jonathan P. Event Operations Manager Hospitality Used the software for: Less than 6 months ### "Software upgrade " March 25, 2021 5.0 So far I have been very pleased with the customer service and the ease of setup with Goodshuffle. We are using this opportunity to revamp and provide a cleaner quoting/invoicing system over the mundane look of our previous software. We have also been surprised at how user-friendly this software has been from a mobile perspective. We are still working on the Squarespace integration and are looking forward to how that will better serve our clients. Pros Great customer service! Overall look and functionality is refreshing, easy to navigate and setup if you have any familiarity with rental software. Cons I feel as though an app would be beneficial, especially one for users in the field. The time it takes to input inventory seems lengthy but worth it with the availability breakdown in packages such as tents. Would like customizable alerts and email templates. Reason for choosing Goodshuffle Pro Customer service was great from day one and after testing the system out and speaking with Mallory through the training demo we decided to give it a try. It seems to fit our needs and look forward to what other options will be available in the future. Switched from [EZRentOut](https://www.capterra.com/p/134914/EZRentOut/) Mobile friendly, cleaner, more detailed quotes. Hopes the website integration will be more user-friendly as well... Review Source Response from Goodshuffle April 13, 2021 Thanks for the amazing review Jonathan! We are thrilled to hear how easy you've found the transition, especially since we know that's always a primary concern in changing to new software. It's also great to hear you are seeing our mobile experience is also seamless- we want you to use the program on-the-go! Thanks for being a part of the Goodshuffle Pro family. We can't wait to see your website integration once that's live, too. RB Rick B. Rental sales and service associate Retail Used the software for: 2+ years ### "Rick burkhart, good shuffle user at two different companies in the past year" July 1, 2025 5.0 I've used good shuffle at two different companies, a party rental company and a refrigeration rental company. Overall it's very easy to manage inventory and add products, add tags in batch, sort products and see the members of groups very easily Pros The customer interface is very clean, smooth and easy for the customer to sign the contract and make their payment. Cons Sometimes it's difficult to organize projects by logistics start date. Sometimes it's difficult to find a project with a client name or location. Review Source HMW Hollie M W. Too many hats worn Events Services Used the software for: 1-2 years ### "clear, easy to use for all our needs" July 9, 2024 5.0 Very positive. Ease of use. Wonderful customer service support. Pros Your customer service is above and beyond great. We receive quick replies and follow-ups. Ease of use is critical, especially when time is of the essence. Cons We have still not managed to utilize ALL the advantages Goodshuffle Pro has to offer, because we have been SO busy and I believe Good shuffle has aided in our growth as well. Reason for choosing Goodshuffle Pro We did not look at anoter product, we had been considering for a verry long time. Then the new owner took over and another vendor intown had made the switch and we saw even more great things happening as a result. Switched from [Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/) Was exceptionally expensive, no customer support, very little or not very customer service oriented Review Source MD Mackenzie D. CEO and Lead Designer Events Services Used the software for: 1-2 years ### "The best event rental software!" July 9, 2024 5.0 Pros Keeps me so organized. Being able to keep trakc of all our clients, communicatuons, logistics, sales leads, inventory and more all in one place. The wishlist intergration with our website has significantly imcreased our sales! Cons Nothing off the top of my head. Even if we find glitches, need help or have an improvement they fix it for us. Their customer service is exceptional! Alternatives considered [TapGoods Event Rental Software](https://www.capterra.com/p/181841/TapGoods-PRO/) Reason for choosing Goodshuffle Pro Saw the exceptional customer aervice good shuffle has right off the bat. Tapgoods didnt like their demo as much Review Source MB Miriam B. CEO Entertainment Used the software for: 2+ years ### "Happy Customer" April 8, 2022 5.0 The experience with Goodshuffle has been great. customer service is always available to help and support our needs. Pros Easy to navigate and make changes or adjustments. User friendly software and works well with small business settings. Cons Report pulling was a bit of a hassle at the beginning. The way accounting transferred to QuickBooks created a lot of categories. Alternatives considered [Alert](https://www.capterra.com/p/124784/Alert-EasyPro/) Reason for choosing Goodshuffle Pro Seemed a reasonable software for the company needs. Easy to navigate and set up. Review Source Response from Goodshuffle April 17, 2022 Thanks for this awesome review, Miriam! We are thrilled to have you in the Goodshuffle Pro family, and look forward to further empowering your growth! SS Sherronda S. Owner Events Services Used the software for: 6-12 months ### "Awesome Software!" September 13, 2019 5.0 The customer service is excellent. We can now have more than one person do quotes. All of our inventory with pictures is in one place. No more searching folders for pictures to put on quotes. No more separate quotes for rentals and flowers. Pros I can't say enough about this software. We are a floral and event rental company. We are able to keep up with all our rentals. No more missed inventory, or over booked items. Anyone in our office can easily and effectively put a quote together and send it off. Quicker proposal means faster bookings!! It has been such a time saver. We can even put our florals on the same proposal which was a game changer. The customer service is really amazing! I decided to try it out late at night and while working I got messages for help and guidance. I really appreciate their quick responses and help! Cons No Cons with this software. I am very satisfied. Reason for choosing Goodshuffle Pro Price, ease of use and for all the functions. Switched from [Details Flowers](https://www.capterra.com/p/175475/Details-Flowers-Software/) Ease of use, maps to locations, inventory check in and out with pull sheets. Now my proposals can have flowers and inventory on one contract. Review Source Response from Goodshuffle September 17, 2019 Thanks so much for this great review! We're thrilled you're so happy, and that you're seeing those faster bookings. We love being able to merge multiple parts of a business, too, such as your floral department and your event rentals. Streamlining is the name of the game! Thanks for being a part of the Goodshuffle Pro family. RR Ryan R. Owner Events Services Used the software for: 2+ years ### "Get goodshuffle- you wont regret it." August 8, 2025 5.0 It has helped me scale tremendously. Less headaches with scheduling, and accounting. I can now focus on training my team and dealing with important client to client issues. Pros The QuickBooks integration is incredible. If you have QuickBooks Online, it should be required that you use it. It has streamlined so much for our team. Customer service is top notch. Best money you will spend for running a rental business. Cons Nothing. The software is easy to navigate and if yoh have questions reach out and they will do what is necessary to find your solution. Review Source BP Bud P. Sales Manager Hospitality Used the software for: 6-12 months ### "I highly recommend Goodshuffle" September 3, 2021 5.0 I love being able to see what products are rented most and see my month to month rentals per individual sales people. I also like the automatic reminders sent to clients on my behalf if they have any balances without me having to tell the system. Pros Goodshuffle is pretty easy to use once all the information is entered into the system. I love to be able to duplicate projects which have multiple dates of events which shortens the entry time. Being able to delete or archive multiple events at one time. The ability to have clients sign and pay on line and them having the option to opt in a payment plan to make deposit and then have their final payment taken out on a particular day. Cons I do not have anything I dislike about this system at this time. Review Source Response from Goodshuffle September 17, 2021 Thanks for the stellar review, Bud! We're glad you're enjoying the ability for clients to sign and pay online, our automated billing reminders, and the overall ease of use. Plus, as you mentioned, those inventory reports are mighty useful! We really appreciate you taking the time to write a review. We're so happy to have you in the Goodshuffle Pro family. TB Tommie B. Event Specialist Events Services Used the software for: 1-2 years ### "Goodshuffle Pro is awesome!" May 7, 2020 5.0 I've been working directly with \[SENSITIVE CONTENT HIDDEN\] at GoodShuffle Pro for a couple weeks during the COVID-19 crisis and we are working to build our Wishlist on the our website. He has been incredibly helpful and available for questions/comments/suggestions. All the customer service at Goodshuffle is really great, they are responsive and always willing to hear suggestions. This could based system has also allowed us to work remotely during the COVID-19 crisis which is an amazing benefit. Allowing people to work remotely and access the system whether it be from home or on the site of the event, that is a great feature. Pros I think one of the things that makes Goodshuffle Pro great is how user-friendly it is. Change is difficult, but it is imperative in order to provide the best service to our clients. Shifting from a hard-drive system to this cloud-based system has allowed us to improve our standards, readjust our inventory that needed to be updated, and organize our products in a better way. Switching programs seemed like a daunting task, but with the help of Goodshuffle Pro's user-friendly features and the amazing customer service, it was a breeze. Cons I think there are a lot of features that can be used and it may be a bit overwhelming at first just because there are SO many awesome things you should implement. But if you take it day by day and week by week, you can start with the basics and take full advantage of the program as you become comfortable. Review Source Response from Goodshuffle May 8, 2020 WOW! Thanks for this AWESOME review, Tommie! We love that you addressed a very common concern: making a big change! Like you said, our free customer service combined with our very intuitive platform makes the change so much easier than people may anticipate. Plus, we are all about your "take it day by day" suggestion. You can get the basics down quickly, then just build and grow from there. We're here to support you always- particularly in the current crisis. We're so happy to have you in the Goodshuffle family! CR Cathy R. Owner Events Services Used the software for: 1-2 years ### "The Best Decision Ever Made" March 5, 2021 5.0 We searched for a software company for a couple years and ended up choosing Good Shuffle. Seriously, was the best decision ever! I do not have knowledge of other software and how they work. Once you have something that works so well you stop looking. Pros What do I like most about Good Shuffle - Everything. This software was exactly what we were looking for. I can not fathom ever going back to the way things were. Good Shuffle Pro has saved double booking, recounting, gives us more time to be creative and to meet with potential clients. The website integration saved us during the pandemic. We were forced to get our inventory out there on our website and Good Shuffle helped that process with a one time entry. Yeah!! Saving time is what it is all about. Cons There are small things that I would like to see implemented here and there but I am sure with time those will happen. The only other con is that I can not speak/talk my quotes into the computer or snap my fingers and the quote would be done. Reason for choosing Goodshuffle Pro I felt Good Shuffle was the best fit. I did a lot of research. I looked at other options as well but can not remember what they were. Review Source Response from Goodshuffle March 12, 2021 WOW! Cathy this is such a thoughtful, lovely review. Thank you for taking the time to share this wonderful feedback. Our team got a nice chuckle out of "snap my fingers and the quote would be done"- we're pretty close, right? We are just so thrilled to hear you are getting more time to actually meet with clients. That's what so many event pros want to do! Like you said, no need to waste time on counting inventory, website maintenance, or other manual tasks. We want to make sure you're doing what you love. Thanks for letting us empower you to do what you love and to continue to grow your business. We're delighted to have you in the Goodshuffle Pro family! DS Dalissa S. CEO Events Services Used the software for: 6-12 months ### "Best Software " May 1, 2020 5.0 To make short they help you instantly in any issues, go over and over to make sure you understand how to deal with the software. Free training other time, free instructional videos, They make you feel like family, with attend to a one on one training and to miss the staff you feel like you know them for years. Is you starting a business I will recommend you to try this system don't make the same mistake I make wasted my time with other complicate and expensive software. Pros Invoice, I can customize my invoice information and color look very professioal. Free training other time, free instructional videos. Instantly customer support. Ask for \[SENSITIVE CONTENT HIDDEN\], Oh you will thing is a robot, because he have all ride answers, but not he is real, Hello I mean is (HUMAN) Cons I will say, Inventory don't get me wrong the inventory part is perfect the only thing I will love and I now will happen soon is to add more information about where you buy your items, Item information and how much you paid for the item that way maybe we can project how much money we have in inventory and a complete list of the items with the buy price for inventory report. But I know that will happen any time because they make implementation in the software and they listen to customer needs. Switched from [Caterease](https://www.capterra.com/p/2280/Caterease/) Eventstable publicity Review Source Response from Goodshuffle May 4, 2020 Thanks for the five star review! We're thrilled to hear you are loving the system and loving working with our team. We really do think of our users like family, so we're delighted to hear you feel the same way! Customer service and support is one of our top priorities and, like you mentioned, we're alway listening to our client feedback. We're proud to empower your growth, Dalissa! MK Mike K. Owner Events Services Used the software for: 1-2 years ### "Great Product and Customer Service" April 7, 2021 5.0 Overall, we have been very pleased with our decision to migrate over. I like how the the payment system works. Pros GoodShuffle Pro really helps to streamline multiple business functions. The tutorials and access to customer service has been amazing. Cons There is nothing major, it would be nice if we wanted to discount a product, we had the option to lower the price no not apply a percentage discount and still have the system recognize it as a discount. I also would like it if there was a feature to check a box to tell the system not to charge additional deposit if a client adds a product after booking. I don't like to charge them an additional 30% deposit for the addition of a $10 table. Right now, when this happens, I have to update the deposit terms to a flat fee matching their original deposit. Reason for choosing Goodshuffle Pro The sales rep at the ARA show was great and very informative. The trial period allowed us to really get a feel for the system. Review Source Response from Goodshuffle April 13, 2021 Thanks for the excellent 10/10 review, Mike! We're so proud to be streamlining the business and helping you continue to grow. We'll reach out directly about the feature requests you mentioned- at least one sounds like something we already have. As you mentioned, we're far more robust than any contract and invoicing system, since we were designed specifically with event rentals and other similar event companies in mind. We're so glad you're benefiting from our feature set and customer service and we're just thrilled to have you in the Goodshuffle Pro family! BT Bernando T. CEO & Marketing Director Events Services Used the software for: 6-12 months ### "Ease of Using The Software " April 28, 2023 5.0 Overall I rate Goodshuffle Pro one of the best event management software available. Pros Having all the information the client needs to know to make an informed decision on a single screen (Proposal, Contract and Payment link). Cons Sometimes creating a new contract and payment policy can be cumbersome because the features are somewhat hidden. Alternatives considered [Perfect Venue](https://www.capterra.com/p/266878/Perfect-Venue/)[Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Reason for choosing Goodshuffle Pro The ease of use and better price plans. Review Source Response from Goodshuffle May 10, 2023 Bernardo, thank you so much for this awesome review! We're so happy you're loving the ease of use and the ability to make it easy for your clients to pay you. We'd love to answer any questions you have about contract creation — reach out to our team in chat and we'll get you booked on a session in no time. Thanks again for this fantastic feedback! mE maria E. owner Events Services Used the software for: 1-2 years ### "Awesome program!!!!" July 12, 2022 5.0 I am happy with Goodshuffle Pro and I feel confident when using the good shuffle. Pros This software is wonderful all around. From the inventory to the billing. I find this to be a user friendly software. Cons The one thing I would like is to be able to have two emails for the customer. One for the customer and one for the planner Reason for choosing Goodshuffle Pro Goodshuffle was recommended by another vendor. Review Source Response from Goodshuffle August 23, 2022 Thanks for this awesome review, Maria! We are so thrilled that you're loving the ease of use of the program, and are especially pleased to hear that it makes you feel confident. That's what we're all about! Thanks for being a part of the Goodshuffle Pro family and for taking the time to write us this review. KW Keith W. Owner Hospitality Used the software for: 2+ years ### "GoodShuffle is Great" July 8, 2022 5.0 Goodshuffle Pro has been an excellent addition to our process within the company. Pros Goodshuffle Pro is great to organize inventory and invoicing for our clients as well as providing financial snapshots when needed. Cons Integration into our system was fairly easy to accomplish. Reason for choosing Goodshuffle Pro We formed a committee within our company to explore various options and everyone felt that GoodShuffle Pro was the best choice. Review Source Response from Goodshuffle August 23, 2022 Thanks for this awesome review, Keith! Glad to hear that you're loving our reporting features in addition to all the inventory management benefits! We find that's a common favorite among users. We are thrilled to have you in the Goodshuffle Pro family, and look forward to further empowering your growth! JL Jeremy L. Owner Events Services Used the software for: 1-2 years ### "Goodshuffle Pro for the Win" April 13, 2020 5.0 I was previously using RW Elephant to generate proposals, but I was on the hunt for a better product that offered more. I was looking for something that had a strong proposal presentation, inventory tracking, and easy to use software at an affordable price. I tried out a few different softwares before finding Goodshuffle Pro. I've been very impressed by their product, but I'm even more hooked on their incredible customer service. Their company culture is consistent across the board and it's apparent that they genuinely care about their customer's success. Whenever I reach out to their team with a question or issue, they respond extremely fast and always make it right. I'm so grateful that I found Goodshuffle pro and I would highly recommend them!  Pros I like most that the software meets my needs of being easy to use, affordable, tracks inventory, and has a clean interface. Cons I do wish that they had a mobile app for my team to use in the field. I may be mistaken, believe they have plans for this in the future. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[TapGoods Event Rental Software](https://www.capterra.com/p/181841/TapGoods-PRO/) Review Source Response from Goodshuffle April 20, 2020 Thanks for this stellar review, Jeremy! We are so thrilled you found your way to Goodshuffle Pro and have been happy not only with the software, but also our team. It's so important to us to be true partners with our users, so thank you for taking part in that culture. We love empowering your growth! KK Karis K. Client Relations Manager Events Services Used the software for: Less than 6 months ### "Goodshuffle Pro thought of everything!" April 13, 2019 5.0 Awesome experience. I'm able to create and send quotes in a matter of minutes, edit them in seconds and request a new signature with any changes, so that everything stays up to date and the client remains accountable for what they order. Quotes are simple, easy to understand and look nice. The system also automatically calculates delivery so I don't have to -- a huge time saver. Pros This software is extremely user friendly on both the business and client end. After a quick training 101 with Goodshuffle Sipport staff I was able to easily start sending quotes and collecting money. Clients can sign and pay in a matter of seconds -- I immediately had users tell me how easy the payment process was for them. The software is also very customizable to meet the needs of your business. Additionally, something my previous event invoice software was lacking, was the ability for clients to enter their payment information to authorize future automatic payments. As a client, providing payment should be as easy as possible, and Goodshuffle pro makes it foolproof. Cons It's honestly hard to find anything I don't like. I will say, the system does not require clients to pay after they've signed (it does say on the invoice in bright red lettering payment due immediately) and I have had instances of people signing and then not paying. Additionally, I don't believe you can set an expiration on a contract, which could lead to double bookings if you're not on top of it. But the pros far outweigh these minor issues. Review Source Response from Goodshuffle April 16, 2019 Thanks for this great review, Karis! We are so happy to hear that you experienced just how EASY it is to get up and running with a quick free training from the team. We're also glad to hear that the signing and paying process for your clients is greatly improved, as we think that's a key component all companies should prioritize. Thanks for being part of the Goodshuffle Pro family! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.