---
title: "Goodshuffle Pro Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Goodshuffle Pro Software - reviews, pricing plans, popular comparisons to other Equipment Rental products and more."
source_url: "https://www.capterra.com/p/167364/Goodshuffle-Pro/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Goodshuffle Pro Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Goodshuffle Pro

## What is Goodshuffle Pro?

Transform your event rental business with Goodshuffle Pro, the all-in-one software solution designed for event professionals. From A/V and tenting to party rentals and production services, our platform streamlines your entire operation. Manage inventory with lightning-fast mobile barcoding and real-time conflict detection, create photo-rich proposals, accept digital signatures and payments, manage deliveries, and track your business performance through intuitive dashboards. Whether you're a wedding planner, boutique event company or a large-scale production firm, our user-friendly platform adapts to your needs — and is backed by unlimited training and support.

## What is Goodshuffle Pro used for?

[Event Rental](https://www.capterra.com/event-rental-software/)[Rental](https://www.capterra.com/rental-software/)[Equipment Rental](https://www.capterra.com/equipment-rental-software/)

Overall rating

Based on 157 user reviews

Reviews sentiment

Positive

96%

Neutral

2%

Negative

2%

Starting price

$39

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Goodshuffle Pro alternatives

Highest Rated

[4.8 (1,195)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (22)](https://www.capterra.com/p/151311/QuickCount-Inventory-Tracker/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (43)](https://www.capterra.com/p/124784/Alert-EasyPro/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Rentman](https://www.capterra.com/p/144616/Rentman/)

[4.6 (243)](https://www.capterra.com/p/144616/Rentman/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144616/Rentman/)

[View all alternatives](https://www.capterra.com/p/167364/Goodshuffle-Pro/alternatives/)

## FAQs about Goodshuffle Pro

Overview

### What problems does Goodshuffle Pro solve?

Goodshuffle Pro solves inventory confusion, double bookings, and disconnected rental workflows by linking real-time availability with quotes, contracts, pull sheets, invoices, and online payments. Event rental, floral, décor, and production teams benefit from shared access across offices, warehouses, delivery routes, and job sites, reducing manual follow-ups and keeping client communications organized.

Answer based on 121 reviews

Overview

### Which roles and teams benefit most from Goodshuffle Pro?

Goodshuffle Pro is most used by business owners, founders, and executive leaders overseeing event-rental operations. Production and operations managers use it to schedule inventory, coordinate crews, and track orders, while event specialists and sales managers prepare quotes, manage client bookings, and keep event details aligned from planning through fulfillment.

Answer based on 157 reviews

Overview

### What company size and industries is Goodshuffle Pro built for?

Goodshuffle Pro serves event companies of all sizes, with small businesses comprising 99% of reviewers and Events Services accounting for 75%. It also supports production and design firms, boutique vintage décor shops, and businesses in Entertainment and Hospitality, each at 8%, for quoting, inventory management, and event rental operations.

Answer based on 157 reviews

Features and Usability

### What are the key features of Goodshuffle Pro?

Goodshuffle Pro includes inventory management for tracking equipment and item availability, plus reservations management and scheduling for delivery, pickup, and booking windows. It supports contract management with multiple contracts and payment policies, while billing and invoicing, electronic payments, and online booking handle customer transactions and reservations.

Answer based on 30 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Goodshuffle Pro starts at $39 per user/month for Lite, while Standard costs 139 per month at a flat rate. A free trial is available. Reviewers find the cost worthwhile for inventory-focused businesses, though some small teams cite high seat fees, upfront setup work, and limited financial-reporting or payment-policy flexibility.

Answer based on 32 reviews

Integrations

### Which third-party tools and platforms does Goodshuffle Pro integrate with?

Goodshuffle Pro integrates with five third-party tools: Google Calendar for event scheduling, Google Maps for location and delivery planning, Stripe for payment processing, and QuickBooks Online and QuickBooks Online Advanced for accounting. These integrations support calendar synchronization, map-based operations, client payments, and financial recordkeeping.

Answer based on 28 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Goodshuffle Pro?

Goodshuffle Pro is generally quick for new team members to learn, with reviewers citing a short learning curve after introductory training. It offers live online sessions, webinars, documentation, and video tutorials. Administrators may need more time to enter detailed inventory, configure custom packages, and learn logistics settings.

Answer based on 20 reviews

Getting Started and Support

### What customer support options does Goodshuffle Pro offer, and how do users rate the experience?

Goodshuffle Pro offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users commonly report fast, helpful answers, thorough follow-ups, training, and effective problem resolution. Chat and phone support receive positive feedback for hands-on guidance, though some reviewers cite frustrations with availability and assistance during urgent or weekend issues.

Answer based on 83 reviews

Payment processing

### How well does Goodshuffle Pro handle online payments?

Goodshuffle Pro makes online contract signing, deposits, and payment collection convenient for rental businesses and their clients. Teams value client portals, automatic payment options, reminders, and payment tracking in the same workflow. Some users want more flexible payment schedules, editable reminder messages, and clearer payout details, while postal-code verification can frustrate customers.

Answer based on 42 reviews

## Features

AI summary

Based on 421 Equipment Rental reviews

Capterra data shows that buyers of event rental software rank the following features as their top priorities:

-   **Quotes/Estimates** (**63%** of reviewers rated this feature as critical)
-   **Inventory Management** (**64%**)
-   **Rental Management** (**68%**)

Goodshuffle Pro supports all three of the features reviewers rate most important: **Quotes/Estimates**, **Inventory Management**, and **Rental Management**. Together, these capabilities help businesses create accurate proposals, keep track of available rental items, and manage bookings from start to finish, allowing teams to run event operations more efficiently and with fewer manual errors.

Quotes/Estimates

4.5 (26)

80.77% of 26 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Inventory Management

4.7 (52)

75.00% of 52 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Rental Management

4.5 (30)

66.67% of 30 reviewers that rated this feature as important or highly important

Streamline, automate and manage the rental of properties, facilities, assets, or equipment

Order Management

4.6 (17)

70.59% of 17 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Electronic Payments

4.8 (25)

64.00% of 25 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Billing & Invoicing

4.7 (27)

74.07% of 27 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Goodshuffle Pro 51 features

### All Features
- Access Control: Regulate who can view information within the system
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounts Receivable: Track outstanding invoices and the money owed from clients
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Client Management: Manage contact details and communication with clients
- Contract/License Management: Track, store, and access client contracts or licenses
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Delivery Management: Manage order deliveries until they are received by the customers
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Electronic Payments: Electronically collect payments for goods or services
- Email Templates: Pre-made examples and templates for emails
- Equipment Tracking: Track the location of specific equipment at all times
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc.
- Late Fee Calculation: Allows the calculation of fees for late rent payments
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Multi-Location: Manage and support multiple locations
- Online Booking: Book meetings and appointments through a website or digital platform
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Quotes/Estimates: Generate quotes or estimates for customers
- Rate Management: Track/optimize rates in relation to usage
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Rental Management: Streamline, automate and manage the rental of properties, facilities, assets, or equipment
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Shopping Cart: Checkout of online store
- Short/Long Term Rental: Length of rental
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Utilization Reporting: Track the frequency of asset usage
- Website Integration: Seamlessly integrates with 3rd party websites

---

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Features

4.7 (157)

4.7

Based on 157 reviews

## Pricing

Value for money

4.8 (149)

Free Trial

[View pricing plan details](https://www.capterra.com/p/167364/Goodshuffle-Pro/pricing/)

Lite

$39.00

Per User,Per Month

It includes:

-   Accounts Receivable
-   Activity Logs
-   Automated Payments
-   Billing
-   Communications Management
-   Contract Management
-   CRM
-   Custom Branding
-   Custom Quotes
-   Discounts
-   Due Dates
-   E-Signature
-   Event Rental Management
-   Event Schedule
-   Inventory Management
-   Online Photos
-   Reminders
-   Reporting & Analytics
-   Sales Pipeline
-   Sales Tracking
-   Task Management
-   Team Chat
-   Team Management
-   Third-Party Integrations
-   Visual Dashboards

Standard

$139.00

Flat Rate,Per Month

It includes:

-   Accounts Receivable
-   Activity Logs
-   Automated Payments
-   Billing
-   Communications Management
-   Contract Management
-   CRM
-   Custom Branding
-   Custom Quotes
-   Discounts
-   Due Dates
-   E-Signature
-   Event Rental Management
-   Event Schedule
-   Inventory Management
-   Online Photos
-   Reminders
-   Reporting & Analytics
-   Sales Pipeline
-   Sales Tracking
-   Task Management
-   Team Chat
-   Team Management
-   Third-Party Integrations
-   Visual Dashboards

Value for money

4.8 (149)

4.8

Based on 149 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (157)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (157)

4.9

Based on 157 reviews

## User reviews

Overall rating

4.8

Based on 157 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(145)

4(6)

3(3)

2(0)

1(3)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Event Specialist and Marketing

Used the software for: 3-5 years

### "Capable rental software that has streamlined our systems; with a responsive customer service team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 23, 2026

In general, the software is light-years ahead of the software and invoicing systems we have used previously, and I have found the Goodshuffle team to be very responsive and open to feedback. When we have a request for a capability, they respond with interest, curiosity on the request, and a willingness to discuss and hopefully address further. Some of these requests take longer to actualize than others, but on the whole, it feels like the team is listening and receiving the feedback to improve the product.

Pros

I very much appreciate the seamlessness of information-sharing that the Goodshuffle Pro software allows our team. We are able to log-in both in the office, on the delivery route, and in the field, and all see, in real time, the communication and information that has been shared both with the customer and amongst our team. In an industry that has many fast-moving events with just as many complex parts, this seamlessness in communication is invaluable.

Cons

I think there are aspects of Goodshuffle Pro that require further software development and/or further capability development by the platform. This includes aspects of the website integration (particularly product items that have various price points/various versions, or are a more complex product) and the customer-facing invoicing management/capabilities, particularly for repeat customers or vendors that require more nuanced invoicing or payment options.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Assistant General Manager

Used the software for: 3-5 years

### "A Genuine Upgrade for Our Rental Business - All Event Rental in Sarasota"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 26, 2026

We use Goodshuffle Pro every day at All Event Rental & Design, and it’s changed the way we operate in a very positive way. It’s helped us stay organized, track inventory more accurately, and present a more professional experience to our clients. For us, it’s been a complete net positive and something we’d recommend to other rental companies looking to modernize their operations... We were definitely in the stone age back in 2024.

Pros

Goodshuffle Pro has honestly made a big difference in how we run our business. Being web-based means we can access it from anywhere, which is incredibly helpful for a team that’s constantly moving between the office, warehouse, and job sites. The interface is modern and easy to use, and inventory tracking is far more accurate than anything we used before. One of the biggest standouts is their support team. Anytime we have a question, they respond quickly and actually help solve the problem. They also seem to genuinely listen to feedback and continue improving the platform based on real user needs.

Cons

There is definitely a learning curve when getting started, especially when setting up inventory and workflows. That said, once everything is in place, it becomes very easy to use. Their support team also makes the onboarding process much easier.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: 3-5 years

### "Regressing in Functionality While Increasing in Price"

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

1.0

1.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

March 13, 2026

We are a multi-million-dollar event production company using Goodshuffle Pro at scale, and unfortunately our experience over the past year has been increasingly frustrating. The biggest issue is a pattern of redesigning features that were already working while core functionality remains underdeveloped. For example, moving the navigation to the left side of the screen reduced valuable screen real estate. We invested in ultra-wide monitors specifically to optimize our workflow in GS, and this change made our interface less efficient overnight. It solved no operational problem but created one. More concerning was the removal of bulk data download functionality. Our sales managers rely on exporting data to build pivot tables and analyze performance. That capability disappearing significantly slowed our internal reporting and decision-making. From our perspective, meaningful functional updates move slowly, while development energy appears to focus on cosmetic redesigns and revenue-generating integrations (like event insurance). That creates the impression that monetization is prioritized over power-user performance. If you are a smaller operator doing backyard weddings or basic rentals, GS may be sufficient. If you are a scaling production company that depends on data, reporting, and workflow efficiency, be prepared for limitations. We want Goodshuffle to succeed. We want to stay. But the platform needs to focus on advancing functionality rather than redesigning what already works.

Pros

Strong contract and e-signature workflow Clean, modern quoting experience for clients Cloud-based and accessible from anywhere Helpful onboarding team during initial setup Centralizes contracts, invoices, and payments in one place Reduces paper-based processes Helpful for small to mid-size rental companies getting organized

Cons

Regression in functionality Reduced screen efficiency after UI changes Slow rollout of meaningful feature improvements Increasing focus on monetized add-ons CRM capabilities are overstated; the system functions more as a basic contact database than a fully developed customer relationship management tool.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner, Creative Director

Used the software for: 3-5 years

### "GSP has been a game changer for Kadeema"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 2, 2026

Our overall experience with Goodshuffle Pro has been amazing. It has streamlined how we manage inventory, invoicing, and logistics for Kadeema Rentals, making our operations far more efficient and organized. The platform is intuitive, reliable, and perfectly suited to the pace and complexity of an event rental business, allowing our team to focus more on clients and creativity rather than admin.

Pros

The real-time website inventory feature is a game changer, giving our clients instant visibility into our entire catalog and availability.

Cons

Our experience with Goodshuffle Pro has been nothing but positive, and we genuinely have no cons or dislikes about the program. It has become an essential part of how we run Kadeema Rentals, from inventory management to invoicing and overall workflow. The platform is intuitive, reliable, and thoughtfully designed for event rental businesses, which makes day-to-day operations smoother and more efficient. Every feature feels purposeful and well-executed, and the system continues to support our growth without friction. Goodshuffle Pro has exceeded our expectations and consistently delivers exactly what we need, allowing our team to focus on creativity, client experience, and scaling the business with confidence.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Stefanny A.

COO

Used the software for: 3-5 years

### "Truly a perfect fit"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 11, 2025

Your team is always amazing! Response times are quick, and every question is answered thoroughly and efficiently. It truly feels like your team is an extension of our own, playing a vital role in our structure. We absolutely love the product and the incredible support we receive. Thank you for being such a reliable and valued partner!

Pros

I love that Goodshuffle Pro feels like it’s grown alongside us. As we’ve requested additional features, the Goodshuffle team has actively listened and implemented many of them over time, making the software even more valuable to us.

Cons

Really there is just minor changes that I would like to see changed. More like visual changes to make custom bold fonts in line items.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: Less than 1 year

### "Why didn’t I make the move to good shuffle sooner?!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 2, 2025

Overall Our move to Goodshuffle Pro has been such an easy, helpful, and stress free experience. Coming from several other rental software plugins that we tried that made doing business so stressful, Goodshuffle not only saved my sanity with their amazing customer support level but their website integration was completely easy to set up by myself. The website integration is user friendly and the program is as well allowing me to send out quotes in only minutes and I can do it from literally anywhere I have my phone!

Pros

The customer service is top-notch and by far way better than other companies. It’s also really easy to learn and they have so many published help articles and opportunities to take little online trainings. It’s amazing and a huge difference from other companies that we’ve been with. Also, the ease of use and the general flow of how the system is designed has been such a game changer for us.

Cons

I do wish there was more capability to be able to create our our own inventory categories and I really wish there was the ability to customize the wish list just a bit with questions that are relevant to our business personally and the way we run it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Event Specialist

Used the software for: 1-3 years

### "GS rocks - From the people to the product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 2, 2025

My experience has been amazing. The success managers rock and are super knowledgeable about the products. They are always open to feedback and keep us up to date on changes.

Pros

Goodshuffle's web integration is clutch. It really helps set us apart from older more legacy companies.

Cons

I think the improvements are on the slower end to get implemented, but GS management is very methodical about their implementation strategy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CEO

Used the software for: 3-5 years

### "Customer care"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

August 22, 2024

The customer service at this company is utterly appalling. There is a complete lack of care when it comes to addressing issues; instead, you're met with dismissive attitudes and forced into their inefficient processes. They demand that you sign in just to view quotes, adding unnecessary complications to your operations, especially if you work in areas with poor service or rely on temporary staff. Their communication is equally frustrating. Critical changes are announced via impersonal marketing emails, leaving you scrambling to adapt. It’s clear their intention is to confine you within their restrictive environment, making it nearly impossible to operate independently—effectively holding you hostage. We should have the freedom to run our businesses offline and not be shackled by their rigid guidelines. They don’t even offer support on weekends, so if you encounter an issue on a Saturday, you’re out of luck. The only way to speak with someone is by scheduling a meeting, at which point they’ll deign to call you, making you feel incompetent for not deciphering their convoluted system. This company’s practices are not just frustrating—they’re unacceptable. It’s time for a change.

Pros

You dont own you operation you have to operate like they want you to operate, not customer oriented

Cons

they don't have 24/7 customer service and they can change what they sell to you at anytime.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Production Director

Used the software for: 3-5 years

### "Great Product with a lot of potential "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 4, 2023

Overall, I've add a great experience with Goodshuffle Pro! They are super fast to respond and are always helpful with any questions that I have.

Pros

I LOVE that GS pro is integrated with Google (especially google maps). We do 30-40 events on a busy Saturday. So having strong logistics is very important. Having a quick Google map overview helps a lot. Also, the ease of adding (and editing) inventory items is huge to me!

Cons

\- Staffing. I haven't found a strong staffing solution with GS pro.-Cross rental items. You can add cross rental items to GS pro, but there isn't a great financial spot to add in what our companies cost would be for said cross rental item. - Quick Books. It seems that you HAVE to use quickbooks to achieve the full effects of GS pro. We don't use quick books, so that makes it a little more difficult

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jonathan P.

Event Operations Manager

Used the software for: Less than 1 year

### "Software upgrade "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 26, 2021

So far I have been very pleased with the customer service and the ease of setup with Goodshuffle. We are using this opportunity to revamp and provide a cleaner quoting/invoicing system over the mundane look of our previous software. We have also been surprised at how user-friendly this software has been from a mobile perspective. We are still working on the Squarespace integration and are looking forward to how that will better serve our clients.

Pros

Great customer service! Overall look and functionality is refreshing, easy to navigate and setup if you have any familiarity with rental software.

Cons

I feel as though an app would be beneficial, especially one for users in the field. The time it takes to input inventory seems lengthy but worth it with the availability breakdown in packages such as tents. Would like customizable alerts and email templates.

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[View all Reviews](https://www.capterra.com/p/167364/Goodshuffle-Pro/reviews/)

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