Who Uses This Software?

Hopper HQ is designed for social media managers within either a brand PR, social media or marketing agency. The tool is perfect for those who need to increase account presence, quality and engagement


Average Ratings

45 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Hopper HQ
  • www.hopperhq.com/
  • Founded 2015
  • United Kingdom

About Hopper HQ

Hopper HQ is the complete Instagram marketing solution. Create, plan and schedule posts across multiple Instagram, Facebook and Twitter accounts. Automatically posting your scheduled content to Instagram with no frustrating 'reminders' or push notifications. Hopper HQs advance planning and editing features help social media managers increase the quality and consistency of their social media accounts whilst saving time.


Hopper HQ Features

  • Analytics
  • Automated Publishing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Targeting
  • Keyword Filtering
  • Multi-Account Management
  • Post Scheduling
  • Automated Publishing
  • Brand Tracking
  • Content Management
  • Customer Engagement
  • Multi-Account Management
  • Multi-User Collaboration
  • Post Scheduling
  • Reporting/Analytics
  • Social Media Monitoring

Hopper HQ Reviews Recently Reviewed!


A truly amazing tool that quickly became an essential part of our marketing workflow

Sep 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very quick to upload and schedule lots of content. We upload a month in advance and then add other posts and comments as needed. It takes us about 30 minutes to create and schedule a month of regular posts.

The newer features to view and plan your feed have been brilliant to help increase the overall look and feel of our Instagram accounts.

Cons: There are 3 of us the use the tool and all share one login. Together we manage 5 Instagram accounts via Hopper HQ.

It would be good to have the ability to login separately and maange different accounts. Only a minor point but would be a nice addition.

Overall: Saving a huge amount of time managing our Instagram accounts, Increasing the quality of our social media marketing.

Extremely useful!

Jan 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Extremely easy to use!

The ability to set it and forget it makes life much easier when building an Instagram, Facebook or Twitter account.

Customer support is easily accessible and they are all very friendly.

Hopper HQ even asks customers to recommend additional features that they would like to see in the future.

Strongly recommend Hopper HQ!

Cons: I've asked if Hopper HQ can add the ability to add location to the posts so that it's possible to tag a location.

They explained that they have received that request from others and are definitely aware that customers would love to have that feature.

Overall: Thoroughly happy with Hopper HQ and will not be using any other product or service from any competitor.

I use it daily with multiple client Instagram accounts, including my own personal account.

Jan 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Hopper HQ is very easy to use and a huge time-saver, allowing me to schedule weeks worth of posts in just minutes. The preview mode is great to assist with the aesthetics of your profile. Having access to your history of posts AND the ability to "re-schedule" a post is VERY helpful. It's invaluable to have the ability to type in your caption (with emoji's) AND at the same time post a first comment (usually for hashtags). However my favorite feature is the image editing that utilizes Adobe Creative Cloud tools and features, which makes for editing your images easy and professional. This software provides far more value than what you're paying for!

Cons: The things I like least about this software are a couple of needed features, that I think would complete this software:

1) I'm unable to post a multi-image slide show type post to Instagram. Currently only one image per post is supported.

2) I'm unable tag my Instagram post to also post to my Facebook business/fan page when it posts to Instagram.

Overall: Biggest benefit is time saving and the ability to schedule posts in advance. Also ease of use (instead of posting from your phone) and ability to scale out and manage multiple accounts.

Capterra loader

Always fast with their response and easy to work with!

Dec 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I find Hopper to have a functionality and ease of use that I've not had before. When we have had issues with the software, customer service has always been top notch!

Cons: I can't wait for other nuances to be added to this software that will emulate IG further by adding the ability to tag people within the photos posted or to be able to load photos as a slideshow. These are minor, just little things that we still do natively, but I know will make a difference when added.

Overall: Peace of mind.

The Best App for Scheduling and Managing Post

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that the software actually posts scheduled content instead of just sending you a push notification. GAME CHANGER!

I also like that I can schedule Facebook and Instagram posts simultaneously with ease.

SO HAPPY with the gallery post integration!

Cons: I don't like the editing part and the fact that I can't do a filter over videos like you can in Instagram.

Overall: This has changed my day-to-day posting, especially with Instagram. There has not been another app that is as easy to use as Hopper HQ and that actually posts for you once you've scheduled everything. This has made my lift so much easier as a creative and marketing director.

It's very helpful for me, totally helps me manage the feed without it taking up too much of my day.

Apr 11, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use for the most part, does what I need it to do with a minimum amount of fuss or time spent.

Cons: I am not not wild about the time/date setting, which is a new change I know. But it is really much easier to just write in a time and switch the date if need be. Also, I'd like to be able drag and drop the photos into an order and just set an interval when doing multiple posts, like "every 75 minutes post the next photo" and forget about picking times all together. A notepad for storing hashtags and IG handles would also be helpful.

Overall: This this was already covered in the first round of questions....

Fantastic tool for my Instagram posts!

Jul 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's a great marketing tool for planning and managing posts for Instagram. I use it for promoting posts, scheduling the time and date for multiple pictures. I love the friendly environment and the available tools for cropping, layout and customizing the future posts. Every blogger and photographer needs this tool for boosting their performance!

Cons: The video tools and formats supporting video need improvement because Instagram reduces occasionally the quality of the video posts for better downloading speeds and performance. If you need to upload and manage video posts, make sure that you export and edit your video in the right format and size, so it's faster and easier for this software and Instagram to upload it in the best possible quality! Overall the software works fine and I am happy with it!

Overall: To manage and schedule my posts on Instagram! Great experience!

Instagram Marketing Life-saver

Oct 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Hopper HQ lets you upload & schedule content for Instagram automatically from your desktop, and it does this in a way that is compliant with Instagram's terms. It's become an invaluable tool for my Instagram business and has given me so much more time to spend with my family. It's the only one out there that frees you from a mobile device!

Cons: A very minor one - the current analytics are really cool but I would love to track engagement on my posts from the Hopper HQ platform.

Hooper HG

Feb 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Very easy to use. we tried multiple social media posting platforms and Hooper HQ was the quickest and easiest to start using.

2. Ability to batch upload and schedule large amounts of posts very quickly. No other software we used was this efficient.

3. Supports Video content.

4. Supports Facebook, Twitter and Instagram.

Cons: Currently Hooper HQ doesn't support Linkdin so I am forced to use inferior software to post to this site.

Hopper HQ review

Feb 01, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's so easy to use. User friendly and easy to understand - something I haven't found in other 3rd party scheduling tools.

Cons: I don't use the FB feature much due to boosting ads in advance through business manager - I like to schedule ahead and schedule the post boosts - can't do this through Hopper (the ads) and Ads manager doesn't pick up on the posts

Overall: I love it! I would love to be able to add some more account - maybe up to 10?

Capterra loader

THE solution for Instagram-focused marketing.

Oct 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The focus on Instagram and the 'Teams' feature; priceless for our agency.

The platform devotes itself to 'Instagram first' and makes visualizing what your posts would look like both standalone as well as in your 'grid' accurate. The ability to place hashtags in the 'first comments' on the scheduling end is an easily overlooked but nice feature as well! Finally, as Hopper continues to add features it continues to stay 'Instagram First' in its focus.

Cons: Only the wait time for 'Teams'; we came on when we saw this was a 'future release' and could barely wait. It's now up and running and has been a fantastic beta-test w/our premium client group.

Overall: Fantastic timely support.

We are picky and particular when selecting 'apps' and 'tools' to include as part of our preferred stack; I'm sure we annoyed the Hopper folks a bit with all of our questions, but they didnt flinch. We kept getting timely polite responses, and solutions.

Hopper for the WIN!

Mar 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software makes social media less time consuming and more enjoyable. I recommend this to anyone who doesn't want to spend their days trying to post, but instead would like to spend their days working hard for their business.

Cons: There are a few features on Hopper I wish existed, but they are very quick about development and i've been pleased with their progress and growth.

Overall: Hopper truly helps me stay focused on what's important for my business which is my creativity. I no longer need to spend precious time posting to social media, Hopper does it for me!

Capterra loader

Excellent!

Dec 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Running multiple influencer campaigns through my agency Home - Vizified is tricky but now HopperHq has come to our rescue. The tool has successfully helped grow and scale your influencer accounts through easy and effective planning, scheduling and creative tools.

Our team loves HopperHq and the multiple tools that make Instagram marketing a breeze.

Cons: Sometimes Hopper can be a bit slow to load and an integrated analytics software would be useful to find out the best times to post e.t.c

Overall: BENEFITS:

- Multiple accounts

- Hopper works on both desktop and mobile

- Forget `reminders to post. Hopper HQ posts to Instagram for you.

- All your scheduled posts in one place. Drag and drop to reorder.

- Easily view and plan your posts by week or month (essential for campaigns and specific events!)

- Emoji tool!!!!

- `Phone preview to see how it looks on your phone

- Bulk upload and syncs with Dropbox, GoogleDrive e.t.c

Hopper saves me so much time!!

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I can set up a month or more worth of posts for Facebook and Instagram. It saves me so much time and then I don't need to think about it for another month!

Cons: I wish I could upload multiple photos per post. But I'm sure that's coming. They are always adding new features and improving on the current ones.

Overall: It has been amazing. The team is so helpful. As a small business owner/operator I have a lot on my plate. Marketing is not my favorite part but so necessary, Hopper HQ takes some pressure off and helps me stay organized with my social media.

Capterra loader

Almost Perfect

Feb 14, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That you can schedule IG posts in advance.

Cons: The cropping process to get your picture to fit within IG restrictions is erratic. Sometimes it works, sometimes it doesn't.

Overall: It saves me time.

Vendor Response

by Hopper HQ on February 15, 2019

Thanks for your review Eric!

We recently fixed the bug with the cropping tool - please get in touch with support if you still have any issues :).

Best wishes,

The Hopper HQ team

Great for finding hashtags and planning posts in advance

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that when I type a hashtag, I can see how many times it has been used, and can see similar tags too. I also love the posting calendar.

Cons: I don't have anything I don't like about it.

Time saver!!

Feb 06, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My favourite aspect of the software is being able to see my grid and plan in advance all my post for the upcoming week. Also being able to see the views each post has generated just by scrolling over the images in the grid planner.

Cons: Modifying the pictures, I usually do it before hand as it's not very clear how my post will look when I send it out.

Overall: As a restaurant owner I often don't have time to manage post on a daily basis, hopper allows me to manage a weeks worth of posting in a very short time. I am so much more efficient since finding Hopper.

Save time

Feb 14, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and time saving being able to plan out social media posts in advance using one platform

Cons: Can't post a location. Can't do multiple images for one post like you can if you post sorect thru Instagram. Wish the editing features were more like Instagram.

Overall: As a time saver, being able to schedule posts in advance for multiple platforms is fantastic. There are a few options I wish it had but generally speaking I'm pretty happy with it and have recommended it to many already.

Vendor Response

by Hopper HQ on February 15, 2019

Hi Lindsey,

Thanks for the review! You are able to share multiple images in a single post - check out our help page here: https://help.hopperhq.com/features/can-i-schedule-carousel-posts-on-hopper-hq

We are also releasing an update soon in which you will be able to tag locations :).

If you have any more questions, just contact support and we'll be very happy to help.

Best wishes,

Hopper HQ

Capterra loader

Underused

Mar 06, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I honestly don't know why more people don't use Hopper HQ. Their Instagram marketing tools are by far the best. You can schedule gallery posts and video posts without needing to use any type of reminders. That is the #1 benefit of Hopper HQ.

Cons: I just wish you could connect a LinkedIn business page to Hopper HQ. That is the most disappointing aspect of the software.

Overall: Highly recommended!

Capterra loader

Put a productive grip on frequent posting

Oct 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I absolutely love having the ability to plan out a desired photo /video, picking a specific post time, and watch Hopper HQ do the rest of the work!

Cons: Some small kinks need to be work out with video publishing, but the team is attentive and constantly growing. As a customer I can appreciate that!

Overall: Huge time saver and no need to compile images and copy two times, Hopper HQ post on your behalf!

Picked up the basics in ten minutes, very easy to use and best of all it saves a huge amount of time

Nov 03, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Very easy user interface, the preview mode is visually great to work out your overall aesthetics not only for yourself but also for the clients you may be working for. Saves a lot of precious time which in the end is very important.

Cons: One feature that would be great to have is automatic recognition of other instagram users your frequently tag: @johndoe

Made my life a lot easier

Feb 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its simplicity of use it took me no time at all to get my head round it and support.

Cons: the UI is a bit outdated, and confusing.

Overall: I would recommend Hopper HQ to anyone that wants to make life easier on social networks. it saves me hours of time a month.

its quite simple work out how long you send organizing and posting on the social networks then divide it by the monthly fee.... it works out peanuts!

Capterra loader

workes fine for my account

Mar 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Editing photo's - being able to schedule a lot of posts at the same time - preview modus is top as well

Cons: Not able to post-multiply pictures in one post. That is all that I'm missing nor really.

Game Changer

Jan 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the easy to use, functionality of this product. Saves me so much time, and allows me to keep on top of posting across my multiple businesses.

Cons: The only function I would love added would be also to be able to tag people from this platform, rather than just write them in the comments.

Fantastic

Dec 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Hopper is a very fast, reliable software that i love to use. Despite i have not used Hopper very long, i am very confident in using hopper and have no problem understanding how to use it.

Overall: Hopper saves me so much time and effort! I can easily schedule my posts and not have to worry about uploading them!

Makes my life easy!

Feb 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I manage multiple social media accounts across several platforms. Before Hopper it was a huge hassle to log into each one to post one a daily basis. Now I schedule posts in batches and voila! It's done for the week! No more nagging daily to-do lists when it comes to social media. I love it! The ability to see the posts in an Instagram grid preview is so helpful too!

Cons: My one suggestion would be to create a functionality that allow updates to the link in Instagram bios through Hopper. One less thing to do from the platform itself, making Hopper a true one stop shop.

Have been using this software for several months at this point

Mar 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: We have enjoyed having someone else managing our social media platforms. Big Time saver and overall the quality had been great!

Cons: The only complaint I have at this point is that we had hope to see our numbers increase more at this point.

Prompt responses on chat, a bit slower and less efficient via email.

Jan 09, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Easy and fast to use, rarely fails. Points for letting you upload gifs and videos as well. Nice layout too.

Cons: A bit of a nag to set up on the accounts that are often used manually as it tends to log and lock out of the accounts.

Capterra loader

Excellent product and service

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, how quick support got back to my questions.

Cons: Some features missing but they have a new update rolling out this week.

Overall: It helps me to schedule lots of posts and put them out at the best possible times so my followers can see them.

I had trouble enabling the autopost feature, however it was promptly sorted out (over the weekend).

Feb 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer service is incredible! I love the easy interface and functionality. I can already see how Hopper HQ is going to change my life and my newly launched business.

Overall: Time - a currency that you'll never get back.

Capterra loader

Does exactly what I need to do for my Instagram feed

Nov 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Attractive and easy to use interface, reliable and packed with useful features to help me manage my feed. It does what I need it to and no more. Can't recommend it enough, it's saving me a lot of time.

Solved an age old problem for me... Instagram scheduling!

Dec 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The simple fact that I can very easily schedule Instagram posts, bulk upload images and descriptions and monitor the results.

Overall: Saved a bunch of time and effort, by scheduling Instagram posts 2 months in to the future!

Hopper HQ review

Feb 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I use this for instagram posts. Since I don't have a smart phone it works for what I want to do. Ease of use and good customer service that uses your name when chatting. I like that.

Has been a very simple and intuitive experience that has made my business more efficient.

Oct 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That it actually posts on Instagram for me, no notifications or alerts, allowing me to post at the recommended times without having pull out my phone throughout the day.

Cons: It has a somewhat pricey monthly fee and doesn't integrate some of the Instagram app features like swipeable for panaroma photos and such, so I still upload those manually. But if your just trying to post a picture or a video, works well.

Overall: It has allowed me to streamline my process for scheduling social media posts for multiple businesses, saving me time and alleviating the stress and annoyance of daily posting.

This has made my business so much easier to run

Mar 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The pros of this software are many. I love the Calan Der feature. The Instagram layout feature. I love that you can chose specific times and dates. The quality of the UI is really incredible.

Cons: The only con that I sometimes come across is when I have alot of Hopper posts the UI starts to become pretty laggy and slow. Something I'm sure will change in the future.

Overall: My over all experience with Hopper has been extraordinary and a total game changer. Anyone relying on manually posting each and everyday is spending too much money aka TIME on their business.

Advanced social scheuler

Mar 15, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: - The grid planner lets you plan your feed aesthetic

- Ability to post hashtags in first comment for Instagram

- Can add multiple images

- Really easy, intuitive software

- Manage multiple accounts from one log in

- Can schedule videos

Cons: - Can't add shoplinks on Instagram posts

Overall: We've trialled many social scheduling platform and this is our go to for Instagram. Highly recommended.

This product changed how I do business!

Apr 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Scheduling features are a breeze and I love the calendar view. The assistance with haashtags is crucial.

Cons: I would like the ability to schedule IG stories ahead of time.

Overall: Before Hopper, with my busy schedule I was only posting once or twice a week. Now I am able to post everyday and increase my IG presence which has increased my visibility and translated into customers.

Hopper customer service is AWFUL - would recommend NOT USING

Jul 18, 2018
1/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: It allows you to post to Instagram without logging in. It allows you to pre-post instagram photos but not videos or stories.

Cons: Customer service is awful - they overcharge and they do NOT let you cancel. I never use hopper and they tried to charge me for an annual subscription the very day that I didn't cancel, and they wouldn't refund me - The customer service is NOT good- I would not recommend using this service, use one of their competitors that have better service.

Helpful for a busy recruiter

Nov 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I use Instagram to recruit pretty heavily, so this product saves me a bunch of time because of the scheduled posts. I can set everything up at the beginning of the week and not worry about it again.

Cons: I keep having troubles with the video quality being diminished.

Novice Hopper User

Feb 26, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is so easy to interface your computer to Hopper HQ. You can go straight from your editing software to posting your work in Instagram in just a few clicks.

Cons: I am still learning, but posting/uploading items to Instagram has been somewhat confusing. I am sure I will figure it out, but getting images to post together in a series in the correct order has been challenging. I am not sure why some items post instantly and some just give you a spinning circle as if it has locked up. Again, I am brand new at this, so I am sure things will get better.

Overall: I am very satisfied to have this application and would make the choice all over again.

Just ok

Apr 30, 2018
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The only nice part about this software is the ability to post to instagram. That's pretty much all positive.

Cons: You can't automatically post- it sends a message when it's time to post and you post yourself. Photo cropping is all wrong. It is hard to verify accounts.

I love this tool! It's so helpful and extremely easy to use. The team are great too!

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Posting to Instagram for me. Makes life so much easier and free up time to spend on other parts of my business

Cons: Had minor issues scheduling a couple of posts as my account took a while getting verified, however, the team was on to it pretty quickly!

Such an easy way to organize social media

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

Pros: This is really great since not all platforms allow scheduling and it keeps everything very organized

Cons: There are some features that aren't in this software that the platforms do so I need to still use the social media platforms also

Excellent service!

Apr 11, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Hopper is a fantastic tool to automate social media.

Cons: I would like the grid planner to be a bit easier to use. It would also be helpful to know when is the best time to post based on my audience.

Overall: Fantastic

Not worth. It kept failing my scheduled posts.

Apr 27, 2018
1/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

1 / 5
Value for Money

Pros: The customer service is great but because my posts kept failing it winded up being a waste of time. I had to be talking to customer service every time.

Cons: Fails posts. Doesn't schedule videos. Doesn't accept photos that are "too tall" while when you post manually on Instagram it's not a problem.