Who Uses This Software?

Hopper HQ is designed for social media managers within either a brand PR, social media or marketing agency. The tool is perfect for those who need to increase account presence, quality and engagement


Average Ratings

21 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Hopper HQ
  • www.hopperhq.com/
  • Founded 2015
  • United Kingdom

About Hopper HQ

Hopper HQ is the complete Instagram marketing solution. Create, plan and schedule posts across multiple Instagram accounts. Automatically posting your scheduled content to Instagram with no frustrating 'reminders' or push notifications. Hopper HQs advance planning and editing features help social media managers increase the quality and consistency of their social media accounts whilst saving time.


Hopper HQ Features

  • Automated Publishing
  • Brand Tracking
  • Content Management
  • Customer Engagement
  • Multi-Account Management
  • Multi-User Collaboration
  • Post Scheduling
  • Reporting/Analytics
  • Social Media Monitoring
  • Analytics
  • Automated Publishing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Targeting
  • Keyword Filtering
  • Multi-Account Management
  • Posts Scheduling

Hopper HQ Reviews Recently Reviewed!


Just ok

Apr 30, 2018
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The only nice part about this software is the ability to post to instagram. That's pretty much all positive.

Cons: You can't automatically post- it sends a message when it's time to post and you post yourself. Photo cropping is all wrong. It is hard to verify accounts.

Not worth. It kept failing my scheduled posts.

Apr 27, 2018
1/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
1 / 5
Value for Money

Pros: The customer service is great but because my posts kept failing it winded up being a waste of time. I had to be talking to customer service every time.

Cons: Fails posts. Doesn't schedule videos. Doesn't accept photos that are "too tall" while when you post manually on Instagram it's not a problem.

Such an easy way to organize social media

Apr 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: This is really great since not all platforms allow scheduling and it keeps everything very organized

Cons: There are some features that aren't in this software that the platforms do so I need to still use the social media platforms also

It's very helpful for me, totally helps me manage the feed without it taking up too much of my day.

Apr 11, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use for the most part, does what I need it to do with a minimum amount of fuss or time spent.

Cons: I am not not wild about the time/date setting, which is a new change I know. But it is really much easier to just write in a time and switch the date if need be. Also, I'd like to be able drag and drop the photos into an order and just set an interval when doing multiple posts, like "every 75 minutes post the next photo" and forget about picking times all together. A notepad for storing hashtags and IG handles would also be helpful.

Overall: This this was already covered in the first round of questions....

Capterra-loader

workes fine for my account

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Editing photo's - being able to schedule a lot of posts at the same time - preview modus is top as well

Cons: Not able to post-multiply pictures in one post. That is all that I'm missing nor really.

Have been using this software for several months at this point

Mar 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: We have enjoyed having someone else managing our social media platforms. Big Time saver and overall the quality had been great!

Cons: The only complaint I have at this point is that we had hope to see our numbers increase more at this point.

I had trouble enabling the autopost feature, however it was promptly sorted out (over the weekend).

Feb 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer service is incredible! I love the easy interface and functionality. I can already see how Hopper HQ is going to change my life and my newly launched business.

Overall: Time - a currency that you'll never get back.

Hopper HQ review

Feb 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I use this for instagram posts. Since I don't have a smart phone it works for what I want to do. Ease of use and good customer service that uses your name when chatting. I like that.

I love this tool! It's so helpful and extremely easy to use. The team are great too!

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Posting to Instagram for me. Makes life so much easier and free up time to spend on other parts of my business

Cons: Had minor issues scheduling a couple of posts as my account took a while getting verified, however, the team was on to it pretty quickly!

I use it daily with multiple client Instagram accounts, including my own personal account.

Jan 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Hopper HQ is very easy to use and a huge time-saver, allowing me to schedule weeks worth of posts in just minutes. The preview mode is great to assist with the aesthetics of your profile. Having access to your history of posts AND the ability to "re-schedule" a post is VERY helpful. It's invaluable to have the ability to type in your caption (with emoji's) AND at the same time post a first comment (usually for hashtags). However my favorite feature is the image editing that utilizes Adobe Creative Cloud tools and features, which makes for editing your images easy and professional. This software provides far more value than what you're paying for!

Cons: The things I like least about this software are a couple of needed features, that I think would complete this software:
1) I'm unable to post a multi-image slide show type post to Instagram. Currently only one image per post is supported.
2) I'm unable tag my Instagram post to also post to my Facebook business/fan page when it posts to Instagram.

Overall: Biggest benefit is time saving and the ability to schedule posts in advance. Also ease of use (instead of posting from your phone) and ability to scale out and manage multiple accounts.

Prompt responses on chat, a bit slower and less efficient via email.

Jan 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy and fast to use, rarely fails. Points for letting you upload gifs and videos as well. Nice layout too.

Cons: A bit of a nag to set up on the accounts that are often used manually as it tends to log and lock out of the accounts.

Capterra-loader

Always fast with their response and easy to work with!

Dec 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I find Hopper to have a functionality and ease of use that I've not had before. When we have had issues with the software, customer service has always been top notch!

Cons: I can't wait for other nuances to be added to this software that will emulate IG further by adding the ability to tag people within the photos posted or to be able to load photos as a slideshow. These are minor, just little things that we still do natively, but I know will make a difference when added.

Overall: Peace of mind.

Solved an age old problem for me... Instagram scheduling!

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The simple fact that I can very easily schedule Instagram posts, bulk upload images and descriptions and monitor the results.

Overall: Saved a bunch of time and effort, by scheduling Instagram posts 2 months in to the future!

Capterra-loader

Excellent! ¿¿¿¿¿

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Running multiple influencer campaigns through my agency Home - Vizified is tricky but now HopperHq has come to our rescue. The tool has successfully helped grow and scale your influencer accounts through easy and effective planning, scheduling and creative tools.

Our team loves HopperHq and the multiple tools that make Instagram marketing a breeze.

Cons: Sometimes Hopper can be a bit slow to load and an integrated analytics software would be useful to find out the best times to post e.t.c

Overall: BENEFITS:

- Multiple accounts
- Hopper works on both desktop and mobile
- Forget `reminders to post¿. Hopper HQ posts to Instagram for you.
- All your scheduled posts in one place. Drag and drop to reorder.
- Easily view and plan your posts by week or month (essential for campaigns and specific events!)
- Emoji tool!!!!
- `Phone preview¿ to see how it looks on your phone
- Bulk upload and syncs with Dropbox, GoogleDrive e.t.c

Fantastic

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Hopper is a very fast, reliable software that i love to use. Despite i have not used Hopper very long, i am very confident in using hopper and have no problem understanding how to use it.

Overall: Hopper saves me so much time and effort! I can easily schedule my posts and not have to worry about uploading them!

Capterra-loader

Does exactly what I need to do for my Instagram feed

Nov 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Attractive and easy to use interface, reliable and packed with useful features to help me manage my feed. It does what I need it to and no more. Can't recommend it enough, it's saving me a lot of time.

Picked up the basics in ten minutes, very easy to use and best of all it saves a huge amount of time

Nov 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy user interface, the preview mode is visually great to work out your overall aesthetics not only for yourself but also for the clients you may be working for. Saves a lot of precious time which in the end is very important.

Cons: One feature that would be great to have is automatic recognition of other instagram users your frequently tag: @johndoe

Capterra-loader

Put a productive grip on frequent posting

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I absolutely love having the ability to plan out a desired photo /video, picking a specific post time, and watch Hopper HQ do the rest of the work!

Cons: Some small kinks need to be work out with video publishing, but the team is attentive and constantly growing. As a customer I can appreciate that!

Overall: Huge time saver and no need to compile images and copy two times, Hopper HQ post on your behalf!

Has been a very simple and intuitive experience that has made my business more efficient.

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That it actually posts on Instagram for me, no notifications or alerts, allowing me to post at the recommended times without having pull out my phone throughout the day.

Cons: It has a somewhat pricey monthly fee and doesn't integrate some of the Instagram app features like swipeable for panaroma photos and such, so I still upload those manually. But if your just trying to post a picture or a video, works well.

Overall: It has allowed me to streamline my process for scheduling social media posts for multiple businesses, saving me time and alleviating the stress and annoyance of daily posting.

Instagram Marketing Life-saver

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Hopper HQ lets you upload & schedule content for Instagram automatically from your desktop, and it does this in a way that is compliant with Instagram's terms. It's become an invaluable tool for my Instagram business and has given me so much more time to spend with my family. It's the only one out there that frees you from a mobile device!

Cons: A very minor one - the current analytics are really cool but I would love to track engagement on my posts from the Hopper HQ platform.

A truly amazing tool that quickly became an essential part of our marketing workflow

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very quick to upload and schedule lots of content. We upload a month in advance and then add other posts and comments as needed. It takes us about 30 minutes to create and schedule a month of regular posts.

The newer features to view and plan your feed have been brilliant to help increase the overall look and feel of our Instagram accounts.

Cons: There are 3 of us the use the tool and all share one login. Together we manage 5 Instagram accounts via Hopper HQ.
It would be good to have the ability to login separately and maange different accounts. Only a minor point but would be a nice addition.

Overall: Saving a huge amount of time managing our Instagram accounts, Increasing the quality of our social media marketing.