# Hopper HQ Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Hopper HQ the right Social Media Marketing solution for you? Explore 139 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167365/Hopper-HQ/reviews --- Hopper HQ 4.7 (139) [View alternatives](https://www.capterra.com/p/167365/Hopper-HQ/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Hopper HQ Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews JS Jason S OwnerComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “The integration into our weekly and monthly processes ensures that all our clients' content is accurately and consistently posted, aligning perfectly with our strategic timelines.“ October 21, 2024 RH Rachel H Marketing ManagerFarming, 11 - 50 employeesUsed the software for: Less than 6 months. “The process for validating account connection can be a little clunky, but that’s probably a Facebook/Meta issue.“ September 15, 2023 JS Jason S OwnerComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “The implementation process was meticulously detailed, providing clear instructions that led to a flawless setup. Although we encountered a minor issue with a client’s Meta account, the exceptional assistance from \[sensitive content hidden\] enabled us to resolve the problem swiftly, avoiding significant downtime.“ October 21, 2024 sc shadab c ceoAccounting, Self-employedUsed the software for: I used a free trial. “This felt like a poor customer experience from start to finish.“ October 12, 2025 NL Nicolan L Blogger and Content CreatorEntertainment, Self-employedUsed the software for: Less than 6 months. “The calendar view and the social post generator are easy to master and work seamlessly.“ November 21, 2024 CT Charles T retiredGraphic Design, Self-employedUsed the software for: 1-2 years. “Unable to establish the grid with my personal accounts.“ June 25, 2021 NL Nicolan L Blogger and Content CreatorEntertainment, Self-employedUsed the software for: Less than 6 months. “The interface makes it look easy, and honestly, it is.“ November 21, 2024 OS OG S CEO & PresidentConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months. “The learning curve is a little steep for me“ November 17, 2020 ## Showing most helpful reviews Showing 1-25 of 139 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sharri V. MArketing Director Retail Used the software for: 2+ years ### "Hopper HQ" March 11, 2021 5.0 Pros In our busy lives we do not always get to post to company social media platforms, luckily with Hopper HQ ensuring there are regular posts is easy and can be scheduled months in advance to ensure there is always something happening. The ease of use is amazing and it Hopper HQ is the most cost effective. Posts are always on time and customer service when things go wrong is amazing Cons I wish there was a way to schedule "Story" posts Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Hopper HQ is more cost effective and at the time was the only platform that allowed scheduling to Instagram Review Source Response from Hopper HQ March 17, 2021 Hi Sharri, its amazing to hear your positive feedback, thanks so much for sharing. We hear you on Story scheduling and its certainly on the roadmap. We're looking forward to getting you access to a whole host of exciting updates happening in the next few weeks and months. Stay Social :-D Mike NL Nicolan L. Blogger and Content Creator Entertainment Used the software for: Less than 6 months ### "Hopper IQ is a winner!" November 21, 2024 5.0 I truly love this software and can see myself using it for years to come. Pros Hopper HQ is a fantastic social media scheduler that keeps things simple but comes with a load of options. The interface makes it look easy, and honestly, it is. The calendar view and the social post generator are easy to master and work seamlessly. Cons Nothing. It's perfect and I can't seem to find any weaknesses in the software. Everything just works. Switched from [Followr](https://www.capterra.com/p/10016075/Followr/) Followr is too clunky, and Hopper HQ had better reviews. Review Source sC shadab C. ceo Accounting Used the software for: I used a free trial ### "Charged after immediate cancel—copy-paste excuses, zero help" October 12, 2025 1.0 I never used the product. I was still charged and when I asked for help, support just repeated the “non-refundable” policy. No consideration of context, no partial credit, and no actual resolution. I canceled immediately after noticing the charge and have since disputed it with my bank. This felt like a poor customer experience from start to finish. Pros None. I never used the product before being charged; I didn’t complete setup or post anything, so I can’t honestly speak to any benefits, features, or value. There were no positives for me to evaluate based on my experience. Cons Being charged despite not using it, no grace or goodwill, and copy-paste “non-refundable” responses instead of real help. Review Source LL Lucie L. Marketing Director Consumer Goods Used the software for: 1-2 years ### "Bulk upload and grid view 👍" June 8, 2022 4.0 Great, I like it, mainly to batch content. Pros HopperHQ is great for scheduling and bulk uploading of images and bulk editing posts. Cons It doesn't show reels in Insta grid. Occasional faults, when service isn't provided there should be discounts or refunds. Reason for choosing Hopper HQ easy multi brand management and users for approval Switched from [Preview](https://www.capterra.com/p/210408/Preview/) easy multi brand management and users for approval Review Source Response from Hopper HQ June 13, 2022 Hi Lucie, Thank you for leaving the positive review and feedback. All the best, Isabel KW Katie W. Owner Photography Used the software for: 6-12 months ### "Hopper HQ Review" May 19, 2020 5.0 It has solved our problem of posting every day when our schedule gets crazy. Pros If you need to be in front of your clients on multiple platforms, look no further. Hopper HQ will save you time and money. Schedule your posts and don't look back! The staff and help center are amazing with any questions you might have. We use it for IG, FB, Linkedin and Twitter. Cons They keep adding new features all the time. If you need something for a specific platform they will do their best to help you out. Alternatives considered [Buffer](https://www.capterra.com/p/143492/Buffer/)[Loomly](https://www.capterra.com/p/166498/Loomly/) Reason for choosing Hopper HQ It came down to ease of use for our small company. Review Source Response from Hopper HQ May 21, 2020 Hi Katie, Thanks for your review and great to hear the positive feedback :-D The team are always on hand if we can ever help or make Hopper HQ more valuable for you. Thanks, Mike Cara P. CEO Marketing and Advertising Used the software for: 6-12 months ### "Terrible Service" February 3, 2020 1.0 Disappointing and frustrating. Pros When it actually works it does what it's meant to do. Cons It's constantly disconnecting. There is no point in scheduling posts if you have to go check that your scheduling tool is working every day. After months of frustration, we asked them to shut down our account literally on the day the payment was being withdrawn. They both refused to refund that payment and to shut down our account when we asked. They said we had to pay for another month of not using their unreliable products per their policies. Switched from [Later Social](https://www.capterra.com/p/152254/Later/) We thought the UI was better in Hopper but we regret that decision to switch Review Source Response from Hopper HQ February 5, 2020 Hi Cara, I'm very sorry to hear you didn't have a great experience, its certainly not what we set out to do. I can see from our chat logs that you did have some connectivity issues however we were unable to debug these as the accounts were removed. With regards to payment you of course have the option to downgrade or cancel your subscription at anytime online. However I can see that you were in fact refunded the payment when you requested (and before this review). Please do get in touch with support if there is anything we can support you with further. EK Eric K. 3D Animator/cartoonist Arts and Crafts Used the software for: 6-12 months ### "Hopper HQ Does the Job" September 1, 2019 5.0 Making people aware of my art and other services. Pros I like the straight-forward UI and clean, uncomplicated layout. It's easy to use, too--most tasks are self-explanatory. It does the job for me--I don't really need much more than what it already does, and I'm hoping the ease-of-use will not change in future. Cons I wish it was possible to add a bit more automation to the app. For example, I publish one drawing per day to my three networks. Currently, I have to front-load the entire task--pick an image, add a caption, set a publication date--over and over and over. It would be easier if I could, say, pick a range of dates, set one upload per day and have it pull the images in alphabetical order from a specific directory. So on day one, it would pull image001.foo, then the next day image002.foo etc. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Hootsuite because too bloated and slow, with way way too many options and features. My needs for this kind of software are pretty simple, so I'm always going to go with the simpler option. Review Source EB Elliot B. Founder / Owner Design Used the software for: Less than 6 months ### "Finally" May 20, 2020 5.0 Easy, efficient, professional. As the owner of my company, social media is usually the part of my job that needs to come from me but i like doing the least as I need to put hours aside to organise. With Hopper, its a joy to use, plan and schedule. Pros We've been playing around with a number of different platforms to manage our social media and we've finally found one that does it all... even down to informing us on the popularity of our # choices. Its easy to use and the image editor is a god send. We have lots of glossy, magazine ready photos from our project but they sometime need a tweak here and there for the different social media channels so the editor is perfect. Cons I am still relatively new to the software so I am yet to find anything I really dislike. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) I thought it took too long to plan my posts etc... Review Source Response from Hopper HQ May 26, 2020 Hi Elliot, thanks for your feedback. We're thrilled to hear you've found a perfect fit with Hopper HQ. We've found seeing the hashtag popularity has been a huge boost for increasing engagement so pleased to hear its be valuable for you as well. JO Jaclyn O. Photographer Photography Used the software for: I used a free trial ### "Hopper Makes it Easy" November 17, 2019 5.0 Invaluable benefits in being able to count hashtags, post when I'm not online, plan out posts a week ahead of time, and view Analytics. A must-have business tool for Instagram. Pros Honestly, at first I was really disappointed. I signed up for the free trial and to see that you can only plan posts and they'll remind you to post them without ACTUALLY posting them was really disappointing. But when I sent a complaint about this, I got a super helpful response right away and they helped me set up Autoposting, which was actually so easy that I feel silly for not figuring it out myself. So yes, from Hopper HQ, you can upload photos to Instagram from your computer (already invaluable) and plan them to post during peak hours when you're unavailable. They also count your hashtags for you. If you're a budding business depending on Instagram, I definitely think this is an extremely important tool. Cons Honestly, once I got the hang of it, I had no complaints. Everything I could think of to want is there. Alternatives considered [Loomly](https://www.capterra.com/p/166498/Loomly/) Reason for choosing Hopper HQ Hopper HQ is the only platform that can actually post to my Instagram without my manually having to copy/paste. Review Source JS Jason S. Owner Computer Software Used the software for: Less than 6 months ### "What an amazing timesaver" October 21, 2024 5.0 An absolute pleasure to streamline our business. Pros This software has significantly transformed the way we manage our social media presence, both for our own accounts and for our clients. Its user-friendly interface makes it an absolute delight to use for scheduling and posting content regularly. We've seamlessly incorporated this tool into our arsenal, enabling us to manage multiple social media accounts with just the click of a button, a feature that has drastically improved our efficiency. The integration into our weekly and monthly processes ensures that all our clients' content is accurately and consistently posted, aligning perfectly with our strategic timelines. A standout aspect of this software is its incredibly responsive customer support team. The implementation process was meticulously detailed, providing clear instructions that led to a flawless setup. Although we encountered a minor issue with a client’s Meta account, the exceptional assistance from \[sensitive content hidden\] enabled us to resolve the problem swiftly, avoiding significant downtime. This level of support reinforces our confidence in the software. Without a doubt, this tool merits a full five-star rating for its ease of use, robust functionality, and outstanding customer service. Cons None that we have experienced with the software yet. Review Source Response from Hopper HQ October 30, 2024 Hi Jason, Thank you for this incredible review! 🌟 We're thrilled that Hopper HQ has become such a game-changer for your social media workflow—nothing makes us happier than hearing how it's helped streamline your business! 🙌 Managing multiple accounts with ease is exactly what we’re here for, and it’s great to know our customer support team has been there for you. Your kind words truly mean a lot to us. Cheers to even smoother scheduling ahead! 🚀 Best, Isabel JB Joshua B. Marketer Consumer Goods Used the software for: Less than 6 months ### "Best Posting App around" October 17, 2024 5.0 Love it. Highly recommend. Love the planner feature and the fact you can repost EASY Pros The Calender view and posting is much easier than others Cons It took longer to learn that others. Still good though Review Source Response from Hopper HQ October 30, 2024 Hi Joshua, Thank you for your lovely review. We aim to make social media scheduling easy. We appreciate you taking the time to share! Best, Isabel TJ Tom J. Retired Fine Art Used the software for: I used a free trial ### "From Gramblr to Hopper HQ." August 28, 2019 5.0 As a single, privat user, I think it help me to get accurate images of my artwork to Instagram, and that opens up to a bigger range of people, a better chance to spread my work, as look, and have contact with other artists around the world. Its a very good program. Pros When I started with Instagram 2 years ago I understod that the only way to publice posts was from a smartphone. I didnt have that. But I found Gramblr, free way to post on Instagram directly from my PC. So I went with that for some years and it worked but not very reliabel and somewhat shaky. Another problem was the distorsion of my images. I often do finepoint inkdrawings, scan it and prepare it via Photoshop and publiced with Gramblr. The problem was that Gramblr distorted the fine lines of the drawing and it didnt look as crisp, rather a bit distorted. But, I had no choise. Then Gramlr disapeared and I soon understand there was no free programs out there to do the same things. Finally I found Hopper HQ and with the personal and welcoming support of the rep and others I took a trial. It took a while to understand it, but I got it right pretty soon. The striking difference from Gramblr to Hopper HQ was that my drawings and other artwork was so crisp and accurate at Instagram, even fine lines. So I was very supriced and glad to se how good it worked. Its easy to pick images and post them. Its a great way to get your images to Instagram via your computer. Cons Its a bit expensive for a single user who post ca. 10-15 images a month. I dont think I can afford it. So at this point I dont know if I will continue use Hopper HQ when the trial is over. But I wish I could because it works so good. Review Source DP David P. proprietor Hospitality Used the software for: 1-2 years ### "Save hours of time" June 3, 2021 5.0 Pros Posting to social media used to take me hours. With HopperHQ it is now a 10 minute job each morning. Support is excellent Cons It would be improved if it was easier to post to different geographical locations according to time zones as our clients come from all over the world Review Source Response from Hopper HQ June 14, 2021 Thank you so much for your review and recommendation, David! We've loved supporting you over the last couple of years so your feedback means a lot - we're super proud of our support team! To cut down your social media management from hours to a 10-minute daily task is such a dream, so thank you for sharing this. Our main goal has always been to help you win back time to focus on all of the other important tasks that make your business run. This is such an interesting suggestion and a problem we face internally as well. I'll definitely chat to the product team about this one and be sure to let you know if there is any update from them. You know where you are if you need anything along the way and can't wait to continue helping you win back hours of time! Elle LF Lisa F. author Publishing Used the software for: 1-2 years ### "Reliable, straightforward interface, exceptional customer service" May 12, 2020 5.0 I have an account I manage with daily instagram and twitter posts. It's not a heavy workload but it is every day. Being able to schedule the posts at my convenience is incredibly helpful. Pros Hopper is one of the only schedulers for instagram that you can use for non-commercial accounts (when I signed up, it was the only one I could find, and it may still be). It's reliable and easy to use, it has a twitter side, and has really exceptional customer service. They are nice people to interact with, and that counts a lot for me. Cons The filter options for photos aren't quite as intuitive as native Instagram, and the Twitter side of the equation could use some tweaking. Reason for choosing Hopper HQ At the time it was the only product I could find that supported non-commercial instagram accounts. Reviews were also very positive. Review Source Response from Hopper HQ May 15, 2020 Hi Lisa, Thanks for your feedback and review. It's great to hear that Hopper HQ is making your life little easier. We're continually developing our Twitter support so watch this space. We've also launched Linkedin publishing this week if that helps save even more time! Mike AJ Allen J. President Media Production Used the software for: Less than 6 months ### "Great SM scheduling app" January 7, 2022 5.0 It was overall a nice service to schedule pictures posts and reels though frustrating with how it handled video scheduling. Pros Easy to use and you can schedule a lot of post ahead of time. Cons Video scheduling with Instagram is not good. Didn't post in many occasions and when it did it wasn't on time. I end up uploading videos manually to Instagram instead. Definitely a con with this service and something that could be improved in the future? Alternatives considered [Buffer](https://www.capterra.com/p/143492/Buffer/)[Later Social](https://www.capterra.com/p/152254/Later/) Reason for choosing Hopper HQ Features and cost Review Source Response from Hopper HQ March 8, 2022 Hi Allen, Thank you for taking the time to post your review. Could you please email support@hopperhq.com to open an investigation in regards to your Instagram video scheduling? You'll be happy to know that Reels are being developed and we hope to have this out shortly. I appreciate your time in advance. Best, Isabel LJ Lucy J. Marketing Manager Internet Used the software for: 2+ years ### "A truly amazing tool that quickly became an essential part of our marketing workflow" September 28, 2017 5.0 Saving a huge amount of time managing our Instagram accounts, Increasing the quality of our social media marketing. Pros It's very quick to upload and schedule lots of content. We upload a month in advance and then add other posts and comments as needed. It takes us about 30 minutes to create and schedule a month of regular posts. The newer features to view and plan your feed have been brilliant to help increase the overall look and feel of our Instagram accounts. Cons There are 3 of us the use the tool and all share one login. Together we manage 5 Instagram accounts via Hopper HQ. It would be good to have the ability to login separately and maange different accounts. Only a minor point but would be a nice addition. Review Source TC Tyler C. Owner Marketing and Advertising Used the software for: 6-12 months ### "All Pros, no Cons" November 4, 2019 5.0 My team and I are able to schedule any post cross platform with Hopper, and have them scheduled well in advance, or complete on the fly posts with ease. The value and performance of Hopper HQ is unmatched :) Pros It has all the features I need. Gallery Posts for Instagram, Video content, cross platform posting and scheduling, nothing lacking with Hopper HQ! Cons At first, there were several features I was in need of (gallery image posts on Instagram, Video posts). The Hopper HQ team was in the development stages of this when I signed on, and within a couple weeks, it was fully functional. I now cannot think of one thing that is a "con" when it comes to Hopper HQ. Review Source SD Sean D. YouTuber Health, Wellness and Fitness Used the software for: 1-2 years ### "Extremely useful!" January 23, 2019 5.0 Thoroughly happy with Hopper HQ and will not be using any other product or service from any competitor. Pros Extremely easy to use! The ability to set it and forget it makes life much easier when building an Instagram, Facebook or Twitter account. Customer support is easily accessible and they are all very friendly. Hopper HQ even asks customers to recommend additional features that they would like to see in the future. Strongly recommend Hopper HQ! Cons I've asked if Hopper HQ can add the ability to add location to the posts so that it's possible to tag a location. They explained that they have received that request from others and are definitely aware that customers would love to have that feature. Review Source VR Verified Reviewer I.T Accounting Used the software for: 1-2 years ### "Hooper HG" February 14, 2019 5.0 Pros 1\. Very easy to use. we tried multiple social media posting platforms and Hooper HQ was the quickest and easiest to start using. 2. Ability to batch upload and schedule large amounts of posts very quickly. No other software we used was this efficient. 3. Supports Video content. 4. Supports Facebook, Twitter and Instagram. Cons Currently Hooper HQ doesn't support Linkdin so I am forced to use inferior software to post to this site. Review Source GR Graeme R. Director of News Photography Photography Used the software for: 1-2 years ### "It's very helpful for me, totally helps me manage the feed without it taking up too much of my day." April 11, 2018 4.0 This this was already covered in the first round of questions.... Pros Easy to use for the most part, does what I need it to do with a minimum amount of fuss or time spent. Cons I am not not wild about the time/date setting, which is a new change I know. But it is really much easier to just write in a time and switch the date if need be. Also, I'd like to be able drag and drop the photos into an order and just set an interval when doing multiple posts, like "every 75 minutes post the next photo" and forget about picking times all together. A notepad for storing hashtags and IG handles would also be helpful. Review Source KS Kellie S. Creator/Owner Retail Used the software for: 6-12 months ### "Hopper for the WIN!" March 16, 2019 5.0 Hopper truly helps me stay focused on what's important for my business which is my creativity. I no longer need to spend precious time posting to social media, Hopper does it for me! Pros This software makes social media less time consuming and more enjoyable. I recommend this to anyone who doesn't want to spend their days trying to post, but instead would like to spend their days working hard for their business. Cons There are a few features on Hopper I wish existed, but they are very quick about development and i've been pleased with their progress and growth. Review Source KJ Kathleen J. Principal Designer Design Used the software for: 2+ years ### "Convenient " September 19, 2019 5.0 Pros Easy to use and learn, it's is very convenient to use for my business Cons Sometimes my posts won't upload because of the certain time I scheduled it Review Source CW Corinne W. Founder Design Used the software for: 6-12 months ### "Easy to use and saves time….." March 28, 2022 5.0 Pros Hopper allows me to schedule posts and organize my posts in an aesthetically pleasing way when I have time to focus on this aspect of my advertising and marketing requirements. It is simple to use and works with my busy schedule.👍 Cons I cannot tag products in posts ahead of time. So if this is needed, I need to edit the post after it is published to add product tags. Review Source Response from Hopper HQ March 30, 2022 Hi Corinne, Thanks for taking the time to leave a lovely review. Once Product Tagging is available through official Instagram methods we'll be quick to develop this. Thanks and all the best, Isabel EH Erics H. Photographer Photography Used the software for: 1-2 years ### "LOVE this product - now if I just had someone to write my posts for me LOL " June 27, 2019 5.0 Pros I like that it posts both Facebook and Instagram Cons Wish I could post other social sites like LinkedIn Review Source BC Barbara C. Songwriting teacher Music Used the software for: 6-12 months ### "Makes my life so much easier" December 10, 2019 5.0 Best program I've found for my needs. Pros I love that I can upload content I create on my computer directly from my computer. I also love that I can schedule posts in advance. It's easy to see what I have scheduled. Cons If there's a way to tag someone I haven't found it. Sometimes it takes me a lot of trial and error to figure out the steps to take to get the result I need, for example, that there is a size limit of height and width of pictures. Review Source Response from Hopper HQ December 11, 2019 Hi Barbara, It's great to hear that Hopper HQ makes your like so much easier :-D We'd love to keep on making it ever easier so if there is anything else we can do more like clarifying steps to certain results then please do let us know. Similar Products Featured ## Related categories [Social Media Management](https://www.capterra.com/social-media-management-software/)[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[Social Media Analytics Tools](https://www.capterra.com/social-media-analytics-tools-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.