Atlassian

Stride


4.5 / 5
78 reviews

Who Uses This Software?

Stride is built for teams of all kinds that need to collaborate and share information to get work done.


Average Ratings

78 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $3.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Online

Vendor Details

  • Atlassian
  • www.stride.com/
  • Founded 2002
  • United States

About Stride

Stride is the complete communication solution that empowers teams to talk less and do more. It's everything you need to stay connected but keep moving. Stride is a new kind of messaging that: turns conversations into action with integrated collaboration tools, brings all the right people together instantly with built-in voice and video conferencing, and gives you the space to focus so you can get to done, faster.


Stride Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control

Stride Reviews Recently Reviewed!


Simple but poor chat

Sep 10, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: If you use Confluence and Jira, you will have a common Atlassian ecosystem. This is convenient in cases where all users communicate within the same company. Like in other chat applications, there are group chats and channels with group chats.

A large number of different bots, for example, for jira. If you insert a link to the task, we will see a preview. You can configure the display of statuses and pictures.

There are video calls. You do not need to install several programs for textual communication and video calls.

You can quickly understand how to work with the program. In our company, the testers took about half a day (plus one day to connect and train bots)

Cons: No hashtag (uncomfortable).

The phone does not receive 25 percent of the messages. But when they come, there's a chance not to get them on the desktop application! Sometimes you get a long message in the phone, you open the laptop, but they are not shown (notifications, messages). The problem can be fixed by restarting the application.

With video calls, it connects for a long time and often shows a "bad Internet connection" error, when other platforms do not show this at the same Internet speed. It's very annoying. From time to time, the video call ends for unknown reasons.The video freezes, and only on the other side of the call. Until you restart the application, it will hang. RAM consumption 400Mb, CPU - 70%. It's a lot.

Overall: The guys at Stride make updates for the product, try to fix the flaws.

Stride is a normal (medium) application. If you like the Atlassian ecosystem (even after the new interface updates of other products), then it is really convenient application. We are used to, but still switched to another solution

Great tool for teams to improve productivity & team collaboration

Jul 03, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: We started using HipChat around 3 years back , but were not able to use rooms effectively since too many notifications & alerts became a spoiler. Also hipchat had a bug in Mac OS where in notification alerts would freeze the Hipchat window for a few seconds.

We were eagerly waiting to try Stride beta and we migrated to Stride around 3 months back. Its really great using Stride for video calls , & using rooms with code snippets to be passed on ( I love the code snippet feature , which was a pain in Hipchat with truncation & empty spaces ). Our usage of Chat has dramatically increased productivity , and the small things like recent attachments etc is really pain reliving. The team loves the UX & upload & download improvements over hipchat.

Cons: Going forward I look for more integration with Jira so that you can update comments , effort etc via Stride using commands . Also Hipchat had many integrations , something which is lacking in Stride currently.

Overall: I think one of the greatest things about messaging platforms like Stride is that it relies not only on the feature of peer to peer communication but on the possibility to have integrations within it.

An excellent team app with the potential to match industry leaders

Jul 05, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: There are a lot of features that make this software unique, but I like the ease of use with messaging and setting up rooms. It is easy to navigate and in many ways easy to create different groups for your specific needs. Being able to set yourself as busy and muting notifications is another plus as well as allowing yourself to make a list and or ask for voter approval on specific messages is a nice touch. Being able to share the room link with anyone and making the rooms private is also a lovely touch to an already well thought through system.

Cons: Notifications and announcements can be hit or miss at times. Unless you set the room to either alert you about mentions individually or having the room let you know about all messages can be a very challenging aspect for communication when the group goes beyond 1-5 people. Not being able to mention the creator of the organization without maneuvering around with creating another user account can be a challenge at times, and I hope they fix that soon. If the creator is present in the room, he should be able to be tagged easily without having to fluff around too much.

Overall its pretty good and stable. Video chat and screen sharing can be improved.

Jul 03, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like the Plugins, App and overall use of the software. Meetings are great with Stride (can be improved!). Decisions and Actions in chat are really cool.

Cons: Video Chat view is not good. Would be cool to see all Attendees in a grid view. I really don't like or even hate that cmd+w closes a chat instead of the window. That is inconsistent with the macOS. Please introduce at least a setting to change that. Meetings with more than 3 people seems to be laggy. It is not my internet connection, probably the stride servers? Email notifications are generally good, but they are really annoying sometimes. For example I got like 200 Emails a day when I was on vacation. Of cause I could have disabled the setting, but I forgot it. When I was back in the office I had about 2500 unread mails and most of them were from Stride. It would be cool to have a setting for a daily report. Sending just one email at midnight.

Overall: Perfect for remote teams. Good communication.

My experience with Stride has been very profitable, especially in the field of work.

Jun 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Stride is impressive, I have been using this platform for a long time and so far it has seemed excellent, from its aesthetics within the application, to the various functionalities it offers, functionalities such as the creation of private groups, the ease of loading documents within of this, it seems to me one of the best platforms that I have used. In the workplace, it has helped me a lot, connects me with my work team, and allows us to carry out work integrating everyone. For me, the best thing of all is its ability of the Stride support to respond to its customers.

Cons: So far, I have not had any problems with Stride, the only doubt I had, the Stride support knew how to resolve with clarity, precision and as soon as possible.

Overall:

My benefits with this platform have been too many, firstly my work performance helps in my work group, helps the communication between members of my work team, helps me to relate with people of the company, which is quite beneficial in my case. The portability that Stride offers is unique, with portability I refer to the ease you have, to be able to use it both on the computer, and on the cell phone, both maintaining the characteristics that make Stride unique. It is also important to note that the reports of updates that Stride sends are quite useful, since one can take advantage of these new updates, tools, features that add with each update.

Great app, we use it for our research lab to improve communication external to email.

Jul 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Robust file uploading and updating time. I am able to share documents with my colleagues easily and create rooms with certain members to ensure project bubbles exist and function smoothly. Please maintain this quality of Stride - I believe this is a quintessential reason why your app stands apart from others.

Cons: I like GroupMe in terms of "liking" a message to acknowledge who has read the message. I think Stride should introduce some feature like this. Additionally, I use Stride on both my phone and personal computer. I have issues receiving notifications on my phone (I'm away from my desk) when I have Stride open on my phone.

Overall: Seamless communication with my colleagues. This allows us to work more efficiently on our projects.

I'm using this software for about three years to organize collaborative work inside IT company.

Jul 03, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
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Pros: I like different rooms with specific rights for all participants. I like that there is also mobile version and it shares the same workspace.

Cons: Performance of laptop version is not high. When software was turned off sometimes I don't get notifications that some new messages were recieved during the offline period.

Overall: We organized collaborative work of remote workers using this software (HipChat and Stride).

My company uses Stride extensively and it is a great benefit to our Tech Support Q

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like the fact I can contact anyone and they get an e-mail as well. This has been a great help in our daily business and giving us the ability to stay in contact with other techs.

Cons: I really can't think of anything as of this moment. So far it meets all of my requirements and I am sure a lot of others I work with.

Overall: This software gives each tech the ability to reach out to others while dealing with customers. It also gives the ability to post documents and pictures when there technical anomalies that answers are needed for.

An experience which has me seeking to ditch GoToMeeting

Jun 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: - It is easy to use in general case

- Love the ability to record decisions

- Love the integration with other Atlassian products

- Having giphy included means I have no desire to use Slack

Cons: - I want the ability to record meetings

- I want easy integration with Outlook, for organising meetings

- It is a bit clicky to bring up the other phone numbers when using for meetings. I'd like to be able to set a / or multiple normally used numbers; i.e. Australia and UK instead of the USA number

Overall: A better team collaboration experience across the globe, including, video conferencing, decision making, removing reliance on email, and ensuring all are included in conversations.

Marvellous and innovative tool. Love the clean interface and regular creative updates

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: SUCH an uncluttered, clean interface

Love the creativity of the creators on the app in coming up with unique new features

Very powerful with the Decisions & Actions features

Really helping us get things done in our organisation

And it is still so new!

Cons: The mobile lacks behind the desktop version. I wish that the two were on an equal footing when it comes to features - like Decisions & Actions not showing up in Highlights sidebar, polls not working on mobile. Would like to be able to delete a room or two (not just archive them), and also to add our organisational logo/avatars

instant messaging

Mar 21, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Clean interface. Its a powerful chat tool that can send large files. Love the new gif feature too, makes work more fun

Cons: Crashes regularly. The search tool doesnt always work and will take you to a web browser instead of in app

Overall: easy, fast, a lot of integrations

Moving from HipChat to Stride has increased collaboration even more, and made ChatOps easier

Jul 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: ease of tagging decision points, video calls/meeting, adding chatbots. The UI is much more intuitive than HipChat's, and adds features/functionality that Slack had, but HipChat was missing.

Cons: no dark mode like in HipChat. Slow migration process for moving from HipChat to Stride. We've been using them in parallel in the meantime, which is less than ideal. No plans for an on-prem version ala HipChat Server/Data Center.

Overall: Much easier collaboration around standups, impromptu meetings, video & audio chat, easier to create chatbots and add multiple teams, just better overall.

Excellent product. One problem we have had and it is impossible to speak with anyone about it

Feb 21, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use. Helps our office tremendously. Price is perfect (free). We couldnt function as an office nearly as well without it. Would recommend it for the most part (see cons)

Cons: We were recently transferred from Hip Chat to Stride. Hip Chat allowed their notifications to stay on the screen until acknowledged. Stride does not do that. As a result we have missed many messages within the office, which is affecting the quality and efficiency of our product. It is impossible to talk to anyone at Stride about this after many attempts.

It is being tested in the company, since we use many Atlassian products.

Apr 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is excellent to be based on the cloud and has a mobile application, this allows any employee to connect from anywhere with internet access. It is easy to use advanced user management. It can be integrated with multiple applications, it is excellent that in the free version you can make group videoconferences. Significantly supports a more collaborative work environment, the graphic interface is simple and pleasing to the eye.

Cons: Despite having a lower cost than other similar applications, it would be ideal to have a plan similar to that of Jira, to be manageable for small and medium enterprises. It does not have a desktop application. It would be ideal if you had synchronized the reading status of the messages.

Overall: It significantly supports a more collaborative work environment, is easy to implement because it is easy to use and has a graphical interface that is pleasing to the eye.

Capterra loader

Simply put, Stride rocks!

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: The seamless integration with other Atlassian products is amazing. My team and I use Bitbucket and Trello a lot and with the integration everyone can see the updates as tasks are complete as well as when code is pushed to our repositories. Additionally, having built-in video chat is amazing.

Cons: Somewhat limited selection of apps that can be integrated (I believe this will be solved with time) and the inability to change the theme / color scheme (not very important)

Its way better than what we used to use. We were using Salesforce chatter before

Jul 16, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the Stand-up time Standbot, creating rooms feature, in meeting you have the option to share screen.

Cons: Lacks customization options and other settings.Overall response time to simple actions is rather slow. E.g. Hitting the search button and the time it takes to pop up. Clicking on a room and time it takes to load.

Apps/integrations are room/conversation-wide, not application wide, which is weird.

Overall: We can send standup status. Chatting with Team members. Creating diff groups

Good, works well to help teams communicate.

Jun 28, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very easy to use, and that is good. I think it is a bit easier than hip chat, that had some of the functionalities a bit tricky to use. Plus has videconference.

Cons: I would like to see a list of urls on every chat. I think Hip Chat had it, and many other like Stride have this list.

Overall: Quick communication.

Easy to use, great functionality

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Stride has a lot of different functions that make communicating in a business setting easier. You can add "actions" or "decisions" to team member's messages to make tasks more efficient. A plus is that it works with gify!

Cons: It would be useful if there was an indication when someone else is currently typing, or when a message has been seen.

Overall: Stride has made things easier at work - I'd definitely recommend it for other teamwork or business settings!

Capterra loader

Stride helps our team a lot. Many solutions integrated in one single place.

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Awesome video-audio chat quality.

Easy to create checkpoints in the history of the conversation for future reviews.

File management inside the conversation.

Easy tracking of commits.

Multi platform.

Cons: Is based in Electron that by it self is no a bad thing but, will be awesome a native solution.

The capacity to minimize to the tray area in linux will be great.

Overall: Right now is our best tool for team management and decisions meetings. Very useful.

Super and cool team communication software, helps in making the team communication so efficient.

May 27, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
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Pros: - Simple and superb UI.

- Decision-making feature is great and helps to convert the chats into tasks

Cons: - As Stride is a bit new, it has fewer integrations compared to Slack

- You need to have an Atlassian account to use the stride, which is a bit confusing at the start.

Bumpy ride that led us to swap to another platform

Jun 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The rebuild from HipChat seemed very clean and overall very efficient. The bot and integration list seemed to be growing fast and the ones we used worked well.

Cons: Migration from HipChat was very bumpy due to inconsistent messaging from Atlassian staff. We ended up having out Stride account siloed off from the rest of our Atlassian products and were asked to abandon historical data in order to consolidate everything. The lack of a fix for that ultimately led us to have to look to another solution. During the migration there was data loss from HipChat as well. While using the product, notifications seemed inconsistent (at least on Android) and passive so they were easy to miss.

Overall: Collaborative communication across a dispersed employee base, as well as data that kept everyone "in the know."

Sad to see it bought out

Oct 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: By far the easiest communication tool, with private and public rooms for my staff to interact.

Cons: It was purchased by Slack, which I've used, and do not like. They are discontinuing stride.

Overall: It has been simply perfect. The ease of use trumps slack.

Stride is new revamped Hipchat (Its older version) with great UI and lot of new features

May 25, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Awesome piece of software helps my team is staying on top of all the things

- Making the chat conversation as a decision is one of the great feature

- UI revamp from Hipchat is great

Cons: - They don't support multiple team in single app

- The free plan had unlimited integrations earlier, but the new one Stride have limited.

- The Atlassian account to access the Stride is bit complex

Great!

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We started using this at work and I have to say it has made communicating so much easier! I no longer have to walk to another office and interrupt someone in the middle of them performing a project. I like the actions and everything they have recently added.

Cons: I do occasionally have issues getting Stride to stay on my Mac, I have had to reinstall a couple times,

Great communication tool for any team

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The best part of Stride is the 3rd-party integrations. We're able to integrate with all the tools we need. It saves our team a lot of time and switching back and forth between tools.

Cons: It can be buggy at times. On multiple occasions, the Stride desktop app has not been able to connect. I've had to force close and restart the software a few times in order to get online.

Capterra loader

Stride works just perfect for growing teams.

Jul 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: User Experience / Design is just beautiful. What we love the most is the feeling that the platform is always being improved. We also love the Meetings functionality and the fact that it also allows us to talk with clients or external collaborators.

Cons: We lack to ability to reply to specific comments and we are not yet able to chose our own avatars for rooms.

Great way to stay connected

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
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Pros: I like that I am able to easily access/chat with colleagues, whether that be across the office or over the nation. I also enjoy the ability for custom chat rooms with different teams and using video conferencing.

Cons: I had previously used hipchat and enjoyed that you could create your own emojis that you can't do with this system.

Capterra loader

Great communciation tool for remote as well as in house team

Jun 29, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. Ability to create room and add people from out side of your organization

2. Ability to share documents, conduct conference call, video call all in one place.

Cons: 1. No push notifications to mobile - need to login multiple times to see new messages or updates.

2. No support for older android devices.

Overall: Easy and secure communcation with teams.

Pleased with what is there so far and hopeful for development of needed components.

Jul 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Freemium model; multi-platform (OS) support and homogeneity; GUI; repository; full range of comm facilities built in.

Cons: Windows client is slow starting-up and slow switching teams. Need date-range specific searching. Not all audio-video devices supported. Need links for guest users (like HipChat).

Overall: Single repository for all intellectual capital.

Capterra loader

simple, solves the basic proposal

Jul 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like it because the app delivers the proposal in a basic and simple way. The most important thing is to talk to coworkers and create groups to discuss relevant issues.

Cons: You can not reply to specific group messages, and you can not reply to group messages. We also have trouble automatically updating the app on macOS

Intuitive, easy, helps solving problems faster

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: It's easy to use

Helps solving problems faster

Recently integration with Jira Server has been provided - that's awesome

Cons: There are luck of some functionality like

Complete action only when all marked complete

Small count of bots yet, but you've got pretty good API to do it by yourself

Overall: Instantly see tasks that come to pool

I ususally use Stride for communicating with my team and keep track of the changes in JIRA

Jul 02, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Ease of Use

- Clean UI

- UI Feedback

- Notifications

- JIRA integration

- direct link to the JIRA app

- automatic messages

Cons: - Responding and forwarding messages

- emojis are not native

- automatic emoji conversion

- Grouping of chatrooms is not possible

Overall: Faster and more precize communication within the team

Capterra loader

Great experience. Very satisfied.

Jul 02, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: Easy to use, intuitive and inclusive. It's great to work with it. Since I used it, I completely discarded other similar tools.

Cons: 1) No Dial-In number to use in Buenos Aires, Argentina.

2) Is not possible to delete a Room.

3) It is not possible to select a custom avatar for the rooms.

Overall: Easy to use, grat user experience.

Capterra loader

Very good application with lot of plugins which makes the work very easy.

Jul 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: Plugin apps like JIRA etc, .makes the development and tracking so easy. I have been using this since a month, I was used to an app called Slack. Switching to Stride didn't make any difference and i hope this will be more developer friendly ( since i am a developer). The process of feature can be tracked at one place if apps are integrated with stride.

Cons: Couldn't find anything yet. As I have mentioned above, I couldn't find much difference between Slack and Stride. One area of improvement could be the GUI.

Overall: Made this as our organization official communicator. For development and work tracking, integrated several apps, which makes the work easy with all the notifications.

Capterra loader

great tool, easy to setup and easy to use by all the team

Jul 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: fast, easy to use and practical communication tool.

a great option to have all the team connected and working on time with the information needed

Cons: would love to have it a long time ago.....

besides that could have also options to work in other languages

Overall: great to communicate with the members at my office

Great Team Communication tool. Much better than Slack , and Teams

Jun 28, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Deep integration with the rest of our Atlassian tools. We use BitBuck, Confluence, and Jira. Connecting these apps to Stride is very helpful for us.

Cons: Notifications are not always timely. Screen sharing is sometimes a little difficult to make work well.

Overall: Improved communications

Good video calls, excellent per message formatting & features

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Rich formatting in messages with mutiple code blocks & text formatting. Quality video calls & screensharing. Range of integrations with other services.

Cons: Inability to reply/reference a previous comment, can make busy rooms more complicated. No other complaints so far.

Easy communication

Oct 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy and simple to use. Able to message coworkers and stay up to date on everything in the company such as product updates and discontinued products.

Cons: I have no complaints or issues with Stride at all.

Capterra loader

Tried this app to see if I should replace Quickbooks mileage app. I like it a little better than QB.

Jun 23, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it is free. For what the app does, free is good, especially since it is not automated, meaning I have to turn it on for it to track my miles.

Cons: I don't like that I have to engage the app to use it. Sometimes I forget to turn it on and then I forget how many miles I have driven. It would be nice that it track my driving once I am en route and then I can set if the travel was for personal or business.

Vendor Response

by Atlassian on June 26, 2018

Hi Phyllis! I'm afraid you might be reviewing the wrong product. Our product doesn't track miles. Let us know if you have any question or if we can help clarify things for you!

Having tried a few systems Stride is very reliable and "just works".

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I can leave it running without it consuming all my systems resources. It has good formatting tools be it sending snippets of code via the chat window or API generated messages from one of our web applications, making it much easier to see what's happening.

The cost is much more competitive than some other competing products.

Cons: The only significant downside is that it appears that you can only be logged into one account at a time is a significant downfall compared to say Slack. We've also noticed on occasions notifications fail.

Capterra loader

The best gateway for payment

Jun 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the best way to implementation with all platform or system, because the API and the plugins are very well, if you have a question they fast respond, i love this method of pay is a very simple.

Cons: the less quality or difference is a new payment method, now are very popular but with the time the customer and the users are accepting this easy and fast option.

Overall: the easy and fast integration

So far, excellent experience.

Jun 28, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We can share documents efficiently and effectively collaborate with each other. We can check the record of our chatting (texts) and search specific info recorded on Stride.

Cons: The quality of online meeting (video conference) has been quite low. Disconnection and/or difficulty of communication often occur.

Overall: Effective text communication and online collaboration (i.e., document sharing, texting, checking the history of text-based interactions).

Good service ... it was good service

Aug 23, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to go, lightweight service with perfect meetings ability

Bots are awesome

Cons: It will be working till ~ Feb 2019 then you have choice to move to Slack for 1/4 price

Capterra loader

Smooth transition from Hipchat to Stride

May 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that there are many easy integrations to other applications including Polly (polls), Trello, GitHub, and more. I also like that it is economical (free) for us.

Cons: My biggest difficulty with Stride rests less with Stride and more with figuring out the proper workflow with how to manage tasks, lists, projects, and milestones. Each tool that we use seems to have overlapping components, which makes it hard to set rules as to when to use a task list in Stride versus setting one up in Trello, for example.

Capterra loader

Using this at work for the past 2 months. Overall satisfied.

Jun 29, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I really like the right-side menu, where you can see installed apps, files, start meetings or see the todo's.

I also enjoy the emoji support, a lot better than hipchat.

Cons: Lack of out-of-the-box Jira Server integration (at the time of writing). This seems like a real shame, considering Jira is also their product. To make matters worse, a 3rd party released a pretty decent Jira Server integration before them. How is that even possible?

Overall: Improved manageability of the chats/rooms, cleaner design, better accessibility.

It's an amazing application. We have migrated from slack and it feels really very clean and neat.

Jul 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's less cluttered. Unlike lot of other apps in this space. It is less colourful and has a simple UI.

Cons: The team has sometimes missed on notification on MI phones. Need more integration with third part apps. Need to have reminders and notification settings .

Overall: Focus. We were able to communicate easily and quickly. It is a part of the atlassian ecosystem and hence found switching from one app to other easy and also the UI is uniform which doesn't hurt the eyes. Work has been more productive on Stride than on slack.

I've been enjoying Stride over the past few months, and my clients have appreciated its ease of use.

Jul 03, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The interface is really nice and the regular updates to functionality is great - it's good to feel like I'm using some software that is being continually and incrementally improved.

Cons: No threads in the messaging. Flowdock has great threading which makes it easy to see the original message that a reply is responding to. You can click on the original message and get a new "panel" open with the full thread (i.e. all the replies to the original message).

Simple and useful with extra feature

Jul 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Light wight

Quick launch with no lag

Any file type and size sharing

Email notification if off line really help get the info in case app is not updated

Easy search through the chat history

Cons: I think calling I am still not very much into use of video call feature

Interface is nice and simple which is good but it's to simple and plane need some more interactive ui

Overall: Easy and quick file sharing between teams. Quick call and meeting setups

Multiple functionalities at hand

May 18, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros:

Like other applications of intergration of work teams this brings functionalities such as meetings with audio and video,

I will connect with the work team at any time, load quickly I have started to use in my work will be the substitute of slack

Cons: At the moment I have no complaints about the application so far has been super well has fulfilled my insistence.

Overall: I like it has fulfilled 100% my expectations

Capterra loader

Stride...HipChat replacement and Slack competitor in the Atlassian Ecosystem

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Does all of what HipChat did...with better Atlassian Ecosystem integration and features we love from Slack, etc.

Cons: It isn't so "evident" how to setup automatic updates to rooms from Jira...it can be done...but there should be "wizards" that help you decide what content to automagically post.

Overall: Integration Atlassian products and OTHER SaaS tools we use to collaborate organize and eliminate email, meetings, and confusion.

Capterra loader

A much needed, better and faster upgrade of HipChat

Jul 03, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to create tasks from within chats

Ability to assign tasks from within chats

Multiple file upload which I believe was missing in HipChat

Fast and great UI

Inexpensive as compared to Slack

Cons: I think Stride is still new so useful integrations are not available

There is no reminder for the assigned tasks

Overall: It's fast and sleek and gives the same experience as Slack in 1/3rd of the cost.

Outstanding team communication tool

Nov 09, 2017
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that Stride incorporates team video conference with screen sharing as well as real-time text chat with attachments. Previously, our team had to use multiple applications to meet all of these needs.

Cons: Stride is still often quite buggy, especially while video conferencing. Sometimes the audio will cut out or the screen sharing won't work and we will have to sign in again.

I have not used it enough to say for certain, but I am realy happy with Stride so far!

Jul 02, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to use shortcuts and Stride tips - they seem very cool! I like that I can quickly check in and collaborate with my teammates using the messaging app.

Cons: I can't keep track of all the shortcuts and Stride tips - I want to use them, but cannot remember them all! I wish there was a link/clickable list somewhere that I could reference.

Overall: Quick and easy collaboration

Making our business better

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Allows communication between departments both onsite and offsite in real time

Allows communication between all members of a team and singly by individual

Cons: Doesn't auto load when I log into my computer each day

Doesn't remind me by other means to log in

Overall: This software is improving our in house communications. We are able to "talk" from where ever an employee is, in office or offsite.

Capterra loader

Very clean and easy to use!

Jun 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how clean everything looks, and also how it can be connected to other applications. If you have ever used a messaging system before, you will have no problems navigating Stride.

Cons: I wish that you could customize settings a little more. Some of the applications are not able to be used to full capacity.

Overall: Easy and clean way to communicate with your team!

Brought our team together with very little cost, effort or time-drain... Excellent!!

Jul 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, features, proactive help tips and the fact that people evolve their use of it naturally without management input etc. And the (lack of) cost (free account!)

Cons: Very occasional glitch, but really can't complain!!! Struggling to think of anything else negative!!!

Overall: Brought our team together, fostered much better communication, easily and simply and at no cost.

As a former HipChat user I should mention Stride seems to be less stable. Overall it's good, though

Jul 02, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The interface looks fresh and neat, Meetings feature works just great. Chat navigation is very convenient.

Cons: When the software window is resized the interface buttons sometimes are not scaled properly: if the window covers about 1/3 of the windows PC screen or less, "Insert file" button is hidden and there is no way to upload selected files.

Actually the best way to work with distributed teams

Jul 02, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The search into chats is very useful. Integration with other apps is useful too. It's good the feature that that lets files sent preserved. The android app is good.

Cons: integration with other apps sometimes is a bit clunky. The android app is good but a bit battery consuming.

Overall: I work in a distributed team and it's a good way to communicate.

Ease at the office. I also love that you can use GIFs

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that you can create quick and easy group chats. it makes it easy to communicate in the office. I love that I can have it on my phone as well. I can stay in the loop even out of the office.

Cons: everything is good so far. I have no complaints about the application so far. I've only been using it for 6 months or so.

We use stride to encourage connection even with virtual offices.

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It easily allows us to stay connected with one another, as well as, set up virtual meetings via voice or video.

Cons: If you were in active in stride for longer than five minutes it automatically put you as a way or unavailable. That is sometimes difficult because a coworker will not realize that you are online

A worthy Slack opponent

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Really slick user interface. Nice features like "actions" and "decisions" that makes team interaction smoother. Integrated meetings is a nice feature. Better pricing options than competitors.

Cons: Integrations appear to be lacking compared to software like Slack. Also lacks some features like activity tracking.

Convenient, quick, intuitive, user-friendly

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Intuitive and simple to use with broad range of possibilities. Convenient search option, nice icons choice.

Cons: I'd like to have "quote" functionality. It's currently missing. Sometimes when trying to call, there is no sound for some reason, so we switch to hangouts.

Overall: Rapid and efficient communication with colleagues.

Capterra loader

It is better than other chats software and we can create diff room for users that is the best part.

Jul 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Chatting is very easily in stride and also the creation of room according to your structure is the best part.

Also, we can start call according to our room.

Cons: Call starting time is more and sometimes during the call, we faced difficulty with screen sharing. you can reduce call starting time.

It has made me effective real time, collaborate with the team and its so easy to use

Jul 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I like the UI , video-conferencing ,invite pple to conversation , messaging, video meetings, voice calls, and screen-sharing features.

Cons: Sometimes it gets disconnected and I cant read my messages real time. Video and Audio quality needs improved

Has everything you need in a chat platform

Jun 28, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: video calling that is reliable, setting yourself as away or in focus, clean and simple UI, doesn't get noisy

Cons: no commenting or threads, some little glitches in UI and stability, funky copy pasting sometimes, the concept of rooms is confusing

Works better than hipchat

Jul 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Pro: The gif integration works fine and the ui is simple and usable. And the aplication for linux works fine

Cons: It takes time to open (not important con)

The change of the profile avatar it's not instantaneous and it confuses me

Easy to use, one solution for both messaging and video calls.

Jul 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Video calls, integration with Altassian products, mobile and linux apps, other third-party tools like virtual stand-ups.

Cons: Some features are still "Beta", but they actively resolve bugs if you report it though correct channel.

Used for inter-team communications

Apr 17, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: User friendly, adaptable, modern presentation. Served as a very useful tool for quick communications.

Cons: The status of a person is not updated depending on the activity if the status was previously set by the user.

Capterra loader

Administrator portal more difficult than it has to be

Dec 04, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support
Likelihood to Recommend: 4.0/10 Not
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Pros: Originally our client was on HipChat which was not a bad product. The client seemed happy with it. Then HipChat was bought over by atlassian. The chatting tool has remained relatively the same just not very interesting like slack or Microsoft teams

Cons: The migration to atlassian was painful. I really could not get anybody to support us, the administrator portal is not very easy to navigate and it's not as intuitive as it should be. Support is terrible. You have to jump through hoops just to speak with someone. Very frustrating.

Capterra loader

Impossible to use

Sep 30, 2018
2/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money

Pros: - ease of integration with jira by attlasian

Cons: - very unstable

- mobile app does not work well

Overall: we forced to use it but lot of complaints form colleagues. finally opted out for Slack.

An improvement from Hipchat

Jun 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: UI is more current, and UX makes the app easy to use - works well with large teams, customization is somewhat limited though.

Cons: They are clearly trying to become a direct competitor to Slack, but they don't have any integrations to make them competitive! Anybody can make a simple UI for team chat, but the integrations with Slack makes me keep using Slack over any other competitors.

Integrates easily with JIRA

Jun 28, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: JIRA allows me to set up integrations, which notifies us when there's a new issue, comment, or when something's been solved or selected for development.

Cons: No custom icons for channels. We can only select from the collection of boring default icons which often don't fit our channels at all.

Overall: Integration with JIRA - we can easily see what's going on in terms of bug reports and such from Stride.

I signed for the free tier but was asked to pay

Jun 30, 2018
2/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: A good copy of slack, really wanted a new product because slack is no more the same but the free tier was not working

Cons: I cannot access the free tier, the system keeps sending payment alerts.

If you do not have a free plan, please have this mentionned

Overall: If you're in basic needs, there's no free plan available so better look for other alternatives.

It is very easy to communicate and send different types of files.

Apr 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: You can have access from anywhere with an internet connection. It´s a powerful chat tool that can send large files.

Cons: It does not have a desktop application. It would be better if you can observe the status of the message, whether it has been read or not. Crashes regularity and the search tool doesn´t always work.

Generals good and easy to use, online meeting functionalty disappointing, overview not easy to gain.

Jul 08, 2018
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Value for Money

Pros: Ease of onboarding members, possiblity to define actions and decisions, all notes and comments in one flow, frech design

Cons: Quality of online meeting was unsufficient, not easy to gain overview of tasks, no List of my tasks, no clear structure

A great competitor to Slack.

Dec 13, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: UI is sleek and refreshing of other Atlassian products. Free tier offers features like group video chat that is locked behind paid tier of Slack. Also, free tier stores 25k message history.

Cons: I couldn't find a section to add bots or integrations. There wasn't a definitive admin section either.

Stride is a great platform to keep track of the process in a company.

Jul 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I loved the platform, It is a great way to organize the processes of the company I work for with my coworkers.

Cons: I think the Android app is a little bit slow for my personal taste. Some times it takes a decent amount of time to load things.

Jul 15, 2018
4/5
Overall