---
title: "Healthie Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Healthie Software - reviews, pricing plans, popular comparisons to other Coaching products and more."
source_url: "https://www.capterra.com/p/167439/Healthie/"
page_type: "product"
language: "en"
---

# 

 Healthie Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Healthie

## What is Healthie?

Healthie is an all-in-one electronic health record (EHR) and practice management software tailored for health and wellness providers. It offers tools to streamline operations, from intake and documentation to billing and patient engagement. The cloud-based EHR supports multi-provider collaboration for coordinated care. Practice management features include scheduling, insurance billing, and workflow automations for efficiency. For patient engagement, Healthie offers telehealth, secure messaging, and a branded patient portal. Its AI-powered scribe aids in clinical charting, and it integrates with third-party apps for data sharing. Healthie's modular infrastructure supports scalability and ensures HIPAA-compliant data protection.

## What is Healthie used for?

[Nutritionist](https://www.capterra.com/nutritionist-software/)[Coaching](https://www.capterra.com/coaching-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 124 user reviews

Reviews sentiment

Positive

85%

Neutral

8%

Negative

6%

Starting price

$19

Other, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Electronic Medical Records / 2026
-   Medical Billing / 2026
-   Medical Practice Management / 2026
-   Mental Health / 2026
-   HIPAA Compliance / 2025
-   Therapy / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Healthie?[Manage this product listing](https://www.g2.com/products/healthie/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Healthie

4.4 (124)

VS.

[4.8 (97)](https://www.capterra.com/p/159263/Better/reviews/)

Starting Price

$19

Other, Per Month

Starting Price

$35

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (124)

Ease Of Use

4.6 (97)

Value For Money

4.2 (120)

Value For Money

4.4 (94)

Customer Service

4.3 (121)

Customer Service

4.6 (90)

## Healthie alternatives

[4.6 (2,828)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (211)](https://www.capterra.com/p/180530/Power-Diary/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (294)](https://www.capterra.com/p/154785/GoReminders/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/167439/Healthie/alternatives/)

## FAQs about Healthie

Overview

### What problems does Healthie solve?

Healthie solves fragmented practice management, insecure client communication, and time-consuming admin by combining scheduling, intake forms, charting, billing, telehealth, and progress tracking in one HIPAA-compliant system. Dietitians, nutritionists, wellness coaches, therapists, and growing group practices benefit most from easier client support, mobile access, and more organized virtual care.

Answer based on 69 reviews

Overview

### Which roles and teams benefit most from Healthie?

Healthie is most used by dietitians, registered dietitians, nutritionists, and health coaches who need to manage client programs, charting, scheduling, and communication in one place. Practice owners, clinical directors, and executives benefit from streamlined operations, team oversight, and billing workflows that support growing nutrition and wellness businesses.

Answer based on 122 reviews

Overview

### What company size and industries is Healthie built for?

Healthie is built primarily for small healthcare and wellness organizations, with 97% of reviewers from small businesses and 56% in Health, Wellness and Fitness. It serves healthcare providers, wellness providers, digital health startups, group practices, and private practices, with additional use in Medical Practice at 15% and Hospital & Health Care at 9%.

Answer based on 123 reviews

Features and Usability

### What are the key features of Healthie?

Healthie includes core practice management tools like appointment scheduling, billing and invoicing, charting, and client management. Reviewers also highlight telemedicine, HIPAA-compliant client portal and secure messaging, plus differentiators such as customizable forms and templates, progress tracking, and mobile app access for managing care on the go.

Answer based on 69 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Healthie starts at $19/month for the Core plan, with Essentials at 49, Plus at 129, and Group at 149; a free trial is available. Reviewers call it affordable for solo practices, but some say costs rise quickly for added practitioners or separate functionality, with no middle option between free and paid.

Answer based on 30 reviews

Integrations

### Which third-party tools and platforms does Healthie integrate with?

Healthie integrates with Google Calendar, Microsoft Outlook, and WordPress, and it also connects to Constant Contact, DoseSpot, Fitbit, Fullscript, Google Tag Manager 360, HubSpot CRM, Keap, Mixpanel, SRFAX, SendGrid, Shopify, Squarespace, Stripe, Twilio, Weebly, and Wix. These integrations cover scheduling, marketing, billing, messaging, and website tools.

Answer based on 15 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Healthie?

Healthie is fairly easy to onboard for providers and client-facing staff, with live online sessions, webinars, videos, and documentation available. Reviewers say nontechnical users often get started quickly, especially with tutorial walk-throughs, while admins handling billing, templates, and broader setup usually need more time because some workflows feel less intuitive.

Answer based on 14 reviews

Getting Started and Support

### What customer support options does Healthie offer, and how do users rate the experience?

Healthie offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Many users describe support as friendly, accessible, and quick to resolve issues, with helpful articles and tutorials. Some, however, report slower replies, uneven explanations, and frustration when urgent or complex problems take longer.

Answer based on 93 reviews

Security

### How does Healthie handle data security and access control?

Healthie uses HIPAA-secure charting, HIPAA-compliant portals and messaging, secure information sharing that safeguards PII, and secure video chat, calling, and faxing on some plans. Reviewers also describe it as a safe repository for client records, though one notes recurring login issues that required frequent password resets.

Answer based on 11 reviews

## Features

AI summary

Based on 1,581 Coaching reviews

Capterra data shows that buyers of coaching software rank the following features as their top priorities:

-   **Client Management** (**56%** of reviewers rated this feature as critical)
-   **Appointment Management** (**73%**)
-   **Calendar Sync** (**70%**)

Healthie supports all three of the features reviewers value most: **Client Management**, **Appointment Management**, and **Calendar Sync**. Together, these capabilities help coaching businesses keep client information organized, manage bookings more efficiently, and keep schedules up to date across systems, allowing teams to deliver a more consistent client experience and spend less time on manual coordination.

Client Management

4.7 (24)

95.83% of 24 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Appointment Management

4.6 (28)

89.29% of 28 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Calendar Sync

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Synchronize with other calendars to view mutual availability and schedules

Scheduling

4.4 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Calendar Management

4.7 (35)

88.57% of 35 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

HIPAA Compliant

4.7 (33)

90.91% of 33 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Healthie 121 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Availability Indicator: Indication whether a resource is available or protected from allocation
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs
- Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process
- Case Notes: Access and track notes regarding case activities and updates within case files
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Chat/Messaging: Communicate using direct chat or messages within the system
- Claims Management: Process of submitting and following up on claims with insurance companies
- Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Credit Card Processing: Accept and process credit card transactions
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Security: Protect sensitive data for digital privacy
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Documentation Management: Manage product specific documents in a categorized order
- E-Prescribing: Transmit prescriptions to pharmacies electronically
- EDI: Transfer of data from one computer system to another
- Electronic Payments: Electronically collect payments for goods or services
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- EMR/EHR: Create and securely store digital patient records
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- For Group Therapy: For mental health professionals providing therapy to multiple patients at the same time
- For Healthcare: Software designed for the healthcare industry
- For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation
- For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.
- For Speech Therapists: Designed for the use of speech therapists
- For Substance Abuse Therapy: For mental health professionals that specialize in substance abuse therapy/programs
- Forms Management: Store, manage and track all forms in a centralized location
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars
- Health Coaching: Suggesting health goals and plans to clients or patients
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc.
- Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims
- Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Lab Integration: Receive lab results electronically
- Live Chat: Ability to chat online in real time
- Medical Billing: Manage billing and payments for a healthcare provider
- Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects
- Mentor/Coach Matching: Match mentors and mentees through self-matching, admin-led matching, or automatically based on skills, interests and other parameters
- Messaging: Communicate using messages within the system
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Multi-Provider Practice: For practices with multiple providers
- Notes Management: Allow users to create, edit, and sort multiple notes
- Nutrition Log: Nutritional content of the food consumed on a daily basis
- Nutrition Program: Create customized diets based on each of your client's needs
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL
- One-to-One Messaging: Send personal messages to clients or attendees
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Forms: Create new forms and/or use ready-made online form templates
- Online Intake Forms: Online forms for managing client intake
- Online Payments: Accept and process online payment transactions
- Online Scheduling: Track and organize online shifts
- Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more
- Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health.
- Patient Intake: Patients can register for appointments in advance online
- Patient Management: Managing and tracking patient health, progress, communication, and treatment plans
- Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc.
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Patient Scheduling: Book and manage patient appointments and follow-ups
- Payment Processing: Accept, record, and reconcile financial transactions
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Physician Scheduling: Manage physician availability and schedules
- Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
- Prescription Management: Prescribing, renewing, and keeping a record of the medicines given to an individual or animal
- Program Management: Process of managing several related projects or business activities to achieve organizational goals
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Rescheduling: Manage the rescheduling of appointments
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Scalability: Manage a growing amount of work to meet increased demand without compromising performance
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Secure Messaging: Exchange messages in a secure and encrypted manner
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SMS Messaging: Send messages via SMS
- SMS Reminders: Reminders sent via SMS/text message
- SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)
- Telemedicine: Meet with patients remotely
- Telemedicine Integration: Provide integration with third-party telehealth applications
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Therapy Notes: Tools to help therapists document, record, and recall patient encounters
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress
- Two-Way Audio & Video: Presenter can see and hear participants and vice versa
- Video Conferencing: Connect with meeting participants remotely over video
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.2 (124)

4.2

Based on 124 reviews

## Pricing

Value for money

4.2 (120)

Free Trial

[View pricing plan details](https://www.capterra.com/p/167439/Healthie/pricing/)

Core

$19.00

Other,Per Month

It includes:

-   Scheduling
-   Payment processing
-   Charting
-   Telehealth
-   Client portal
-   iOS / Android Mobile App

Essentials

$49.00

Per Month

It includes:

-   Everything in core +
-   250 active clients
-   Free outbound fax
-   Basic email branding templates
-   Data transfer support
-   CMS 1500s
-   Custom form building
-   Group + blast messaging

Plus

$129.00

Per Month

It includes:

-   Everything in Essentials +
-   Unlimited clients
-   ClaimMD integration
-   Group telehealth
-   Online programs
-   Dedicated eFax Inbound and Outbound.

Group

$149.00

Per Month

It includes:

-   Everything in Plus +
-   Shared calendar
-   Add team members
-   Roles and permissions
-   Internal team chat
-   Free support account for each provider added
-   Color-coded calendar

Value for money

4.2 (120)

4.2

Based on 120 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (121)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (121)

4.3

Based on 121 reviews

## User reviews

Overall rating

4.4

Based on 124 reviews

Filter by rating

5(76)

4(30)

3(10)

2(3)

1(5)

Mentioned topic

Sorted by most recent

Nicole C.

Nutritionist

E-Learning

### "Easy to Use "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 15, 2026

Healthie is easy to use for appointments. I used it diet therapy meetings. It was easy to do video meets and view resources.

Pros

Healthie is easy to use and great for client and patient therapy consults. I used it for idet therapy.

Cons

Sometimes the resources didnt load correctly. Sometimes the documents didnt load into the platform correctly to be shared with patients.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Erica G.

Clinical Dietitian

Health, Wellness and Fitness

### "Cost-effective and checks almost all the boxes!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

August 31, 2026

I've been using Healthie for 4 years and have overall had a great experience. Early on, I used the free version--actually for quite awhile--as I worked on getting my practice going. It was amazing to have such low overhead while I was only able to spend a small amount of time and energy on my private practice. Now, it's been able to scale up with me. I love the seamless integrations with a lot of the tools I'm already using, such as Fullscript, the ease of creating superbills, having appointment scheduling, chat messaging, video calls, payment processing, food and symptom logging, and even a fax line all on one platform. I haven't loved their course creation features, so I've still had to go elsewhere for that, but otherwise, they are the one-stop-shop for so many of the things I do every day as a dietitian.

Pros

Lots of features under one umbrella, cost-effective and has a free trial. I like that I can receive faxes through it as well, and that there is no Zoom membership required to use their HIPPA-compliant telehealth features.

Cons

There was a bit of a learning curve when I first started using Healthie. My patients also complained early on about the website and app not working well, but I have had far fewer complaints since they released some app updates in the past year. Some of the features are a little clunky, but once you get used to them they are not difficult to use--just sometimes an extra click or two more than I would think was necessary.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Stephanie M.

Mental Health Counselor

Mental Health Care

### "Healthie for private practice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

August 27, 2026

Pros

I absolutely love using Healthie as a therapist in private practice. All of the features are great and it’s so helpful to have everything I need to run my practice all in one place.

Cons

I wish there were more tiers to choose from so that I could decide on which integrations I want to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LF

Lidia F.

RDN

Medical Practice

### "Great overall but needs improvements"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

May 11, 2026

Great overall, but please create a place to leave feedback for improvement and better access to sup.

Pros

User friendly & integration of multi services with EHR like fax, billing, messages, food log, goals.

Cons

No help for urgent matters like getting locked out of account & having to wait hrs. Food log feature

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Healthie had more features I needed and was more user friendly.

Alternatives considered

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Reasons for choosing Healthie

Healthie had more features I needed and was more user friendly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NN

Nabil N.

IT Manager

Information Technology and Services

### "Solid platform for managing clients and care workflows"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 4, 2026

Does a good job of centralizing what would otherwise be scattered across multiple tools. Once the team is up to speed on it the day to day operations run smoother and less falls through the cracks.

Pros

Client management and scheduling work well together in one place. The payment processing is integrated cleanly and the portal gives clients a straightforward way to interact without needing to chase things down over email.

Cons

Learning curve is steeper than expected for some features and the interface takes some getting used to. Customization options for certain workflows are more limited than we'd like.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Alexa S.

Registered Dietitian

Health, Wellness and Fitness

### "Healthie not the greatest, but most definitely not the worst"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

April 8, 2026

My overall experience with Healthie has been decent—it’s not bad, but it’s not the best either. The platform offers a wide range of features that are helpful for managing clients, scheduling, and communication, which makes it a solid all-in-one solution. However, it can feel a bit unintuitive at times, and certain tasks take more steps than expected. There’s also a noticeable learning curve when getting started. While it gets the job done and has strong functionality, improvements in ease of use and support would make the experience much smoother and more enjoyable overall.

Pros

What I liked most about Healthie is that it’s a comprehensive, all-in-one platform that brings together scheduling, client management, charting, and communication in one place. It clearly saves time compared to juggling multiple tools, and the client-facing experience is polished and professional. The telehealth and messaging features are especially convenient, making it easier to stay connected with clients. That said, while it’s powerful, it’s not as straightforward or intuitive as I would have hoped. Some workflows feel a bit clunky, and there’s a learning curve to navigating certain features efficiently.

Cons

One of the main downsides of Healthie is the lack of direct, real-time support. When issues come up, it can be frustrating to rely on email or help articles instead of being able to quickly speak with someone. This can slow down problem-solving, especially when something urgent affects client care or scheduling. Additionally, response times aren’t always as fast as you’d hope, which can disrupt workflow. For a platform that handles so many essential functions, having more accessible and immediate support options—like live chat or phone support—would make a big difference in overall user experience.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MJ

Michelle J.

Manager

Alternative Medicine

### "Office manager "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 30, 2026

Great experience - Our whole team has a positive opinion about Healthie. I have never used the system until about 9 months ago. Its a great thought system that offers a lot of features

Pros

Healthie has ALOT of user friendly options for our care team to utilize. The ability to use more than one option on one screen is extremely helpful to navigate

Cons

I wish there was a way to add more time to a specific appointment - example: a hrt appointment takes 35 min. but for certains patients it may take longer. Adjusting appoinmtents on a client basis \*Adjust manually when booking If your system allows it, extend that specific appointment time slot when scheduling (Some platforms allow dragging the time block longer)

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SS

Stefani S.

Dietitian

Health, Wellness and Fitness

### "Solid platform for healthcare professionals, with some caveats"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

March 9, 2026

It’s served it’s purpose for me as a healthcare professional and I haven’t had any major issues with it. It’s also fairly priced I think for the capabilities it possesses. But it is due for a major update and more rich features.

Pros

It is an all-in-one system which is great for healthcare practitioners like myself. You can assign and create forms, take notes, schedule appointments and more in this system. It keeps track of all of my clients and notes as well in one comprehensive place.

Cons

There are limitations on the app and some actions need to be taken on desktop only. Also, I haven’t experienced any significant updates to the platform over the past 8 years that I have been using it. And the video chat feature feels very dated. It could use a bit makeover, and some of the actions like saving a charting note are not the most intuitive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SF

Shima F.

Registered Dietitian

Hospital & Health Care

### "Efficient, Comprehensive, but Some Learning Curve"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

January 21, 2026

Healthie is a solid practice management tool that works well once set up and is especially useful for healthcare providers running a private practice.

Pros

Easy to use platform for scheduling, charting, notes, telehealth, and payments. Customizable note templates and HIPAA-compliant documentation are very helpful.

Cons

There is a learning curve during setup, especially for templates and billing. Some features can feel overwhelming at first.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Lifestyle Medicine Physician

Hospital & Health Care

### "Versatile, Professional, and User Friendly "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 25, 2025

Overall great and very happy experience! I look forward to continue to use Healthie in my health practice as I transitioned from health coaching with it. It’s so versatile for a range of practices.

Pros

It’s a user friendly and easy to initiate platform. It’s professional but also patient -centered. The communication and integration capabilities are solid.

Cons

The form section is comprehensive, but the experience would be even better if you could make uploaded pdf’s capable of electronic signatures instead of rebuilding them.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/167439/Healthie/reviews/)

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