--- title: "Healthie Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Healthie the right Coaching solution for you? Explore 125 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/167439/Healthie/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Healthie 4.4 (125) [View alternatives](https://www.capterra.com/p/167439/Healthie/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Healthie Ease of use 4.2 Customer Service 4.3 ## Pros and Cons in Reviews NN Nabil N IT ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months. “The payment processing is integrated cleanly and the portal gives clients a straightforward way to interact without needing to chase things down over email.“ May 4, 2026 AS Alexa S Registered DietitianHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “One of the main downsides of Healthie is the lack of direct, real-time support. When issues come up, it can be frustrating to rely on email or help articles instead of being able to quickly speak with someone.“ April 8, 2026 Gm Govind m Health CoachMedical Practice, 2 - 10 employeesUsed the software for: I used a free trial. “Healthie offers an all-in-one platform with features like scheduling, billing, and telehealth, making practice management seamless.“ December 19, 2024 Gm Govind m Health CoachMedical Practice, 2 - 10 employeesUsed the software for: I used a free trial. “Additionally, customization options are limited for some workflows, which may not suit all practices.“ December 19, 2024 Suzanne I RDN, OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “I own a group practice and in Healthie you can view all provider schedules in one place, making it easier to manage availability and prevent conflicts and it is integrated with clearinghouse allowing ease of billing and tracking payments with insurance companies.“ February 22, 2025 MB Mary B Health CoachHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “Honestly I dislike the inability to pare down the multiple gender options to just simply male or female.“ May 2, 2025 KM Kit M Co-founder, Clinical DirectorMedical Practice, 11 - 50 employeesUsed the software for: Less than 6 months. “Coming from a more traditional, clinically oriented ERH platform, Healthie provides what I and my practice need to compete in the technology landscape.“ October 21, 2025 BW Barbara W NBC-HWC Board Certified Health and Wellness CoachHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “Some of the features and tools aren't that intuitive to use.“ February 21, 2025 ## Showing most helpful reviews Showing 1-25 of 125 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dr. Jeanette D. President Health, Wellness and Fitness Used the software for: 6-12 months ### "Healthie Is Fantastic For Healthcare Providers" November 15, 2023 5.0 Healthie is an excellent platform that offers multiple functionality: online scheduling, online payment collection, customized packages, customized forms, SOAP note documentation, Telehealth, HIPAA compliance, client portal, free Healthie app, metric tracking, multiple integrations (Fullscript dispensary, wearable technology, etc.), built-in Stripe account that show your package charge and what you will actually receive after Stripe collects its fees. Healthie allows for 1-on-1 sessions, group classes, and virtual programs. Healthie is an overall outstanding platform for healthcare providers like myself who offer multiple types of services: fitness, nutrition, and wellness. Pros User-friendly. Excellent tutorial videos to help you get started quickly. Easy customization. Fantastic customer support that reaches out to ensure you don't have any questions. The ability to request clients track their own metrics: weight, height, circumference, sleep, food, water intake, physical activity, and more! As a Doctor of Physical Therapy who owns a cash-based virtual business and provides wellness services, Healthie allows me to capture information about physical activity, food, and sleep for a complete wellness experience for the client. The client portal is also user-friendly and allows me to communicate within the Healthie app via text, PDF, or video. Cons I don't like that clients have to purchase a package in order to make a payment. I would like clients to be able to schedule a single appointment without me having to setup a special package for the one appointment. I've spoken with customer support about this and future updates may include this as an option. Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[TrueCoach](https://www.capterra.com/p/155784/truecoach/) Reason for choosing Healthie Healthie offered HIPAA Compliance and was more affordable. It also was a lot more user-friendly and it would allow me to expand my practice more towards the wellness and functional medicine genre instead of fitness. Switched from [Zanda (formerly Power Diary)](https://www.capterra.com/p/180530/Power-Diary/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) I was using Acuity Scheduling then switched to Power Diary because Acuity Scheduling was not robust enough for me with its SOAP notes. I loved Power Diary; however, when I changed my business model to 100% virtual, I needed a platform that allowed me to track nutrition and food intake. With Power Diary, I had to upload forms that the client would complete. This was sufficient when I had a brick & mortar business but would not work when I moved to 100% virtual. Healthie offered nutrition tracking within the client portal so it eliminated a lot of paperwork for me. Review Source JR Jayne R. Owner, CEO Medical Practice Used the software for: 2+ years ### "Comprehensive Scalable Platform for Business Growth." February 21, 2025 5.0 Overall, I love using it. I've priced out other models and by the time you add in all the things you offer, it's competitively priced. The staff are responsive to emails, resolving issues quickly. I also like that you're partnering with other apps and businesses to expand the offerings instead of building it all out yourself. All in all, the collaborative spirit helps us sustain and grow our businesses. Pros I've used Healthie as my platform for at least 7 years. I like that I have one location for my education platform, notes, handouts, billing, scheduling, etc. It helps me provide a HIPAA secure platform for my clients that levels up my professionalism. I like that I can grow my practice - it's scalable. Cons The app is glitchy - it's often hard to have clients use it for the educational portal or form completion. It doesn't want to let them save it and move on to the next step. Although everyone is very responsive, it's hard not to have someone to call for help. Alternatives considered [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Reason for choosing Healthie I considered Simple Practice - this was not listed above. Picked for pricing and options available to us. I don't want to have to figure out what's in my bundles. Review Source NS Nonu S. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Rip off : don't get looped into their marketing tactics" January 30, 2025 1.0 Horrible Horrible Horrible !!! don't get looped into their marketing tactics Pros They have certainly lined up with partners who loop innocent customers for them Cons Very clunky No customer support. What company does not have a customer support phone no. BEWARE Review Source MD Mirinda D. Integrative Health Practitioner Health, Wellness and Fitness Used the software for: 6-12 months ### "Best practitioner portal out there!" April 29, 2025 5.0 Very positive. I tried a couple of other platforms that were so confusing and difficult to navigate and with Healthie it all just clicked. Pros Easy to get started and then use, with a great help section for any questions you may have plus clients have commented on how easy it is to use as well. Cons No option between the free version and next available paid option- would like a middle ground option available! Switched from [Practice Better](https://www.capterra.com/p/159263/Better/)[Alleva](https://www.capterra.com/p/180899/Alleva/) Healthie was so much easier to set up, get intake flow going, add clients, etc. Review Source BW Barbara W. NBC-HWC Board Certified Health and Wellness Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "Really like the healthie platform!" February 21, 2025 5.0 The healthie platform enables me to offer my clients a portal and messaging that are HIPAA-compliant, where we can securely share information while safeguarding PII. It has been a great tool that helps me manage client intake and interactions, and for monitoring client progress. I feel like healthie is a platform that I can grow with as my business and client base continues to grow! Pros As an independent health coach, healthie made it easy for me to get started with a practice management platform without having to make a huge initial investment. I like that that there are many useful features available on the free tier, and that it's HIPAA-compliant. And, as a former graphic designer, I also like the aesthetics of the user interface. Cons Some of the features and tools aren't that intuitive to use. Clearer how-to instructions and/or step-by-step tutorials would lessen the learning curve and make those tools easier to use. I also wish healthie had an itegration with Square!! Switched from [Practice Better](https://www.capterra.com/p/159263/Better/) Practice Better had too many limitations on their free tier. It was also too expensive for me. And I thought the interface looked stodgy and dated. Review Source VS Victoria S. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Coaching Tool" April 14, 2025 5.0 It's been great. I've used it to start up my coaching business and my clients feel it's easy to use. Pros Easy to use and has templates so you don't feel like you're starting from scratch when creating forms. Cons The help section is a bit overwhelming because there are so many responses to sort through to actually find what you need. Alternatives considered [Practice Better](https://www.capterra.com/p/159263/Better/) Reason for choosing Healthie Because I'm just getting started, the free trial had me convinced. Review Source DG Dawn G. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great for communication " April 15, 2025 4.0 I don't have a paid account yet. So my experience for what I have been able to do has been fine. Again, I would like the form making process to be more streamlined and have more options to make that faster. Other than that, I like it. Pros Communication between me and my clients. I like that I can answer questions in real time and not make my clients have to wait long for inquiries. Cons I have been on putting my intake form into the system. It is taking me a VERY long time. The Healthie system is not easy to make forms. I would like to see more options to make that process go a little faster. Alternatives considered [Practice Pro](https://www.capterra.com/p/115871/PT-Practice-Pro/) Reason for choosing Healthie Looked easier to use. Less overwhelming. Price was also better Review Source AS Alexa S. Registered Dietitian Health, Wellness and Fitness Used the software for: Less than 6 months ### "Healthie not the greatest, but most definitely not the worst" April 8, 2026 4.0 My overall experience with Healthie has been decent—it’s not bad, but it’s not the best either. The platform offers a wide range of features that are helpful for managing clients, scheduling, and communication, which makes it a solid all-in-one solution. However, it can feel a bit unintuitive at times, and certain tasks take more steps than expected. There’s also a noticeable learning curve when getting started. While it gets the job done and has strong functionality, improvements in ease of use and support would make the experience much smoother and more enjoyable overall. Pros What I liked most about Healthie is that it’s a comprehensive, all-in-one platform that brings together scheduling, client management, charting, and communication in one place. It clearly saves time compared to juggling multiple tools, and the client-facing experience is polished and professional. The telehealth and messaging features are especially convenient, making it easier to stay connected with clients. That said, while it’s powerful, it’s not as straightforward or intuitive as I would have hoped. Some workflows feel a bit clunky, and there’s a learning curve to navigating certain features efficiently. Cons One of the main downsides of Healthie is the lack of direct, real-time support. When issues come up, it can be frustrating to rely on email or help articles instead of being able to quickly speak with someone. This can slow down problem-solving, especially when something urgent affects client care or scheduling. Additionally, response times aren’t always as fast as you’d hope, which can disrupt workflow. For a platform that handles so many essential functions, having more accessible and immediate support options—like live chat or phone support—would make a big difference in overall user experience. Review Source VR Verified Reviewer Lifestyle Medicine Physician Hospital & Health Care Used the software for: 6-12 months ### "Versatile, Professional, and User Friendly " December 25, 2025 5.0 Overall great and very happy experience! I look forward to continue to use Healthie in my health practice as I transitioned from health coaching with it. It’s so versatile for a range of practices. Pros It’s a user friendly and easy to initiate platform. It’s professional but also patient -centered. The communication and integration capabilities are solid. Cons The form section is comprehensive, but the experience would be even better if you could make uploaded pdf’s capable of electronic signatures instead of rebuilding them. Review Source Suzanne I. RDN, Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Suzanne Iovanni, RDN, CSSD" February 22, 2025 5.0 Healthie is a solid EHR for group practices, especially for dietitians and wellness providers who bill insurance. It excels in client management, scheduling, telehealth, and billing integration with ClaimMD. And they are always improving their platform and provide a lot of education on growing clients. Pros I own a group practice and in Healthie you can view all provider schedules in one place, making it easier to manage availability and prevent conflicts and it is integrated with clearinghouse allowing ease of billing and tracking payments with insurance companies. Cons Higher Price for Teams – As your group practice grows, the cost of adding more providers adds up and all providers on my team are part-time. Review Source LP Libby P. Dietitian and Consultant Health, Wellness and Fitness Used the software for: 2+ years ### "Has it all!" February 27, 2025 5.0 I'm so glad I made the switch years ago. Pros How everything I need to run a paid practice is in one place - the charting, faxing, notes , messaging, integrations with products like ClearStep...it's so easy to use! Cons Insurance billing is clunky. I wish I could email all my clients from the platform. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) The price was increasing, and I looked at what else was around. Healthie has the most all-in-one with eating disorder settings. Review Source AM Angela M. Physical Therapist, Pilates Teacher, Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Healthie for Physical Therapy and Pilates" May 8, 2021 5.0 I am streamlining the services I am paying for and the number of different software systems I have to learn and integrate (saving time). Overall I love it! Pros I like the visual appeal - coming from traditional health care system it is a lot less clunky and boring. And it matters because I look at it every day! I am not very strong on technology, but Healthie is pretty user friendly. You've got to figure out each different thing you want to do and learn the process which takes a bit ... but I find thats true for any software. Support is very helpful and responsive. Healthie has lots of room for me to grow my practice in several different directions (I could add clinicians, programs, webinars, classes, telehealth or in person) and its one of the reasons I chose it. I don't even come close to using all the features to their full potential - in big part because my background as a physical therapist is a bit different but I love the options like the chat features, goals and tracking. Healthie also has a lot of features on one platform - HIPPA compliant for PT, some basic options for my Pilates classes (which i was able to transition from in person to to online in one simple step when everything shut down in March 2019!!) I don't have to deal with separtate billing and payment, schedulers, documentation systems, and telehealth platforms. they make it really easy! The team is very dedicated to improvements and are receptive to feedback too which is great! Cons Right now the option for classes tied to packages is a bit limited .... but I'm kind of trying to do something that Healthie was not initially built for (fitness class - more like a Mind Body Online setup). but they are looking into options to make this work - which is awesome. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing Healthie I had been introduced as a client, then did a 2 week trial for a test drive and just really liked the looks and feel of it. Review Source ST Serena T. Registered dietitian Hospital & Health Care Used the software for: Less than 6 months ### "Read before using " July 24, 2024 1.0 I’ve used over 8 ehr system in my career. I helped built the ehr system in a hospital and this is by far the worst one. Honestly it was worst than one of the free systems I’ve used Pros It was cheap and reviews were great but their experience was contrary to mine Cons No support what so ever when I tried to resolve the Hippa violation. I emailed twice no response form healthie. Alternatives considered [Practice Better](https://www.capterra.com/p/159263/Better/) Reason for choosing Healthie I didn’t Switched from [Cerbo](https://www.capterra.com/p/211395/Cerbo/) Cerbo was expensive and not great Heathie was cheap but worse Review Source MB Mary B. Health Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Very Easy to Understand Platform for the Technically Challenged" May 2, 2025 5.0 Overall I have had a good experience with Healthie. I appreciate that I can have up to 9 clients on the platform without paying for the service as my practice is still very small and far from profit producing. Pros This is a very user friendly platform for the technically challenged and those who simply do not have time to create forms from scratch. That being said, for the most part it is also relatively easy to customize and personalize most forms. I really don't have a lot of time to create my own so it's been helpful to navigate with the preloaded ones then tweak for my needs as a health coach Cons Honestly I dislike the inability to pare down the multiple gender options to just simply male or female. There are only possible chromosome options for gender - xx or xy....everything else is simply political correctness... Review Source CO Cheryl O. owner Medical Practice Used the software for: 2+ years ### "Healthie software for health care providers" February 21, 2025 5.0 Great customer support. If I have a question, I get a response usually day of. Pros Healthie streamlines my private practice in a comprehensive manner. I'm able to keep HIPAA secure charting, chat w/my patients, receive and send faxes, build forms and documents, bill patients and provide high quality zoom meetings for individuals and groups. Cons I love the food photos that patients provide but would appreciate Healthie to integrate AI technology to show indepth nutrition analysis. Review Source CD Cheryl D. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Fantastic for practitioners!" March 7, 2025 5.0 Such an amazing tool to help organize clients and their information, labs, history, and everything you need. Pros Healthie has amazing features and a very helpful and informative email newsletter that really helps practitioners learn how to utilize all that Healthie offers Cons Nothing so far other than I'll always appreciate if a software was more affordable Review Source ZD Zana D. Psychotherapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Healthie is great!" April 21, 2025 5.0 I have had a positive experience with Healthie. I do really enjoy it and it can be very refreshing. I like it. Pros It is affordable. I enjoy the options for keeping documentation and creating your own. I really like it. Cons Sometimes it can be challenging to navigate because there are a lot of menus. It takes some time navigating. Review Source MD Michelyn D. Psychologist Mental Health Care Used the software for: Less than 6 months ### "Easy to use" April 15, 2025 4.0 Very positive; pleased. I would recommend this as an EHR platform to colleagues. It works well with a variety of healthcare providers. Pros Aestically pleasing and easy to track and navigate. Easy to connect to video platform. Cons Sometimes it seems like you have to take an extra step/click to get to patient's profile. Review Source VR Verified Reviewer DATA ANALYST Information Technology and Services Used the software for: Less than 6 months ### "Excellent features, however there is room for improvement in customer service." January 3, 2025 5.0 Pros Healthie provides excellent customer service, is easy to use, and complies with HIPAA. It streamlines practice management by making scheduling, billing, charting, and document sharing easier. Cons More feature and report customization options would help Healthie better suit the needs of different practices. Review Source TK Timothy K. Associate Director Marketing and Advertising Used the software for: Less than 6 months ### "Great for technical users" December 16, 2024 4.0 Overall, very good but you need to be within the industry to truly excel Pros Very easy user-interface - very straightforward. Cons Focus on nutritionists and wellness meant it is a very specialist. Review Source VR Verified Reviewer Founder and CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Gets expensive quickly" July 22, 2021 4.0 I'm not thrilled with Healthie, especially with this new charge. My employees like Healthie, and it makes their job easier - although it makes my job harder as admin. Pros I like that Healthie has a lot of automation features and makes client management easier. Cons If you're a growing business, Healthie gets expensive quickly. I just added our third practitioner, which was a surprise that it would add $50/month ($600 year) and we're now up to $200/month ($2400 year). For a small business with independent contractors, that's a lot of money and I don't feel like what Healthie provides is worth it. The calendar is not intuitive, admin settings are not all-inclusive, and we still have so many questions. Some of our questions have been answered by 1:1 calls with our account managers, and some have been through the help desk, but neither option are very adept at explaining solutions in a thorough way to someone just learning the system. One issue that I was told was a special option that could be done through the help desk took 7 emails from me to get it set up and now it looks terrible - not at all how it was described to me. It's frustrating. Review Source CH Cathy H. RDN and Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Pretty good all-in-one platform that has made my job so much easier! " May 5, 2021 5.0 To be honest, I used to have a few complaints from clients a few years back when things were more glitchy and they were just starting out. But since then, they have made vast improvement, so I hardly hear things like this any more. It's been great growing my practice with Healthie - What they say is true - You really do increase your income with them (if you work hard and use their great all-in-one features). I'm really excited to see what else they have in store for my clients and myself. Pros I like how it is streamlined to help a nutrition professional "keep everything all together" from billing to faxing to chart noting to even scheduling a birthday graphic for a client! There are so many other features like the app, which you can even modify for those with eating disorders - a huge help! I also like that while no one is perfect, Healthie customer service is always open to more improvements. I've even seen ones I have asked for put into place. Cons There are a few glitchy things still happening, but I'm confident that they will rectify these before long. Reason for choosing Healthie I sensed they had a good team that was working to improve their product, and they had reached out to me to really address all my concerns. Review Source CC Cara C. Nurse Health Coach and Personal Trainer. Health, Wellness and Fitness Used the software for: 1-2 years ### "The big picture" December 21, 2020 4.0 Pros I found the getHealthie app pieced together the big picture of my practice for me and allows me to manage all aspects of my business at a level I could not before. The ability to embed Healthie into my website in various ways took the need of a web designer out of the picture and I was able to build the website myself. The ability to work on documents together within the Healthie platform is a big time saver and what a help it is to open the client data base and have the clients entire picture there to access in one place. With Healthie, I can manage my clients pretty much with my phone throughout the day. It continues to become a better app every month and i am excited for the integration of retail sales next month. I am hooked! Cons I am anxiously waiting for the integration of retail sales. I would love a library of training and exercise videos to pull from. Review Source JH Jocelyn H. Co-Founder Health, Wellness and Fitness Used the software for: 2+ years ### "Best Customer Support" August 31, 2020 5.0 Absolutely warm, wonderful, responsive, friendly, supportive from day one! Pros Here's what makes Healthie stand out. They've created a platform that meets nearly every need of a private practice dietitian. They are constantly evolving the product with new and better functionality every month. Most important, their customer support is outstanding. They make it very easy get answers, they handle issues quickly and they look for our input on product improvement. Also like that there is one service and it is not tiered. Cons I would like some type of nutriton analysis available with the software. But, I don't think I would be willing to pay for it as an upgrade. Reason for choosing Healthie The people and the look and feel of the product. Review Source CP Caitlin P. Chiropractor Medical Practice Used the software for: 6-12 months ### "Great concept terrible execution" September 4, 2018 3.0 Lots of promises with very little follow through and not nearly a complete working product. Horrendous Android experience. Terrible customer support. My patients can book online which is convenient, but I've never experienced a software product that feel so far short of its developer's claims. My only recourse now is to write as many bad reviews online about the company until they fix the problems that I'm paying for. Pros Integration of scheduling online for patients. Cons Poor English throughout the app. Terrible Android support. Poor general support (submit ticket, long waits for responses, little to no actual support is given besides that they are "working on it"). My healthcare provider schedule shows a daily view from 2am to midnight even though I only see patients during normal hours. This makes viewing your daily schedule an absolute mess, especially when booked solid. Confusing credit based scheduling. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.