# Healthie Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Healthie the right Coaching solution for you? Explore 121 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167439/Healthie/reviews --- Healthie 4.4 (121) [View alternatives](https://www.capterra.com/p/167439/Healthie/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 15th, 2026 # Reviews of Healthie Ease of use 4.2 Customer Service 4.3 ## Pros and Cons in Reviews NN Nabil N IT ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months. “The payment processing is integrated cleanly and the portal gives clients a straightforward way to interact without needing to chase things down over email.“ May 4, 2026 AS Alexa S Registered DietitianHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “One of the main downsides of Healthie is the lack of direct, real-time support. When issues come up, it can be frustrating to rely on email or help articles instead of being able to quickly speak with someone.“ April 8, 2026 Carrie L Owner, Integrative Health PractitionerHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “They have very cost effective options for practices that are just starting out, and they have very advanced optioins for practices that have a lot of clients.“ August 28, 2025 Gm Govind m Health CoachMedical Practice, 2 - 10 employeesUsed the software for: I used a free trial. “Additionally, customization options are limited for some workflows, which may not suit all practices.“ December 19, 2024 Gm Govind m Health CoachMedical Practice, 2 - 10 employeesUsed the software for: I used a free trial. “Healthie offers an all-in-one platform with features like scheduling, billing, and telehealth, making practice management seamless.“ December 19, 2024 MB Mary B Health CoachHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “Honestly I dislike the inability to pare down the multiple gender options to just simply male or female.“ May 2, 2025 Suzanne I RDN, OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “I own a group practice and in Healthie you can view all provider schedules in one place, making it easier to manage availability and prevent conflicts and it is integrated with clearinghouse allowing ease of billing and tracking payments with insurance companies.“ February 22, 2025 BW Barbara W NBC-HWC Board Certified Health and Wellness CoachHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “Some of the features and tools aren't that intuitive to use.“ February 21, 2025 ## Showing most helpful reviews Showing 1-25 of 121 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dr. Jeanette D. President Health, Wellness and Fitness Used the software for: 6-12 months ### "Healthie Is Fantastic For Healthcare Providers" November 15, 2023 5.0 Healthie is an excellent platform that offers multiple functionality: online scheduling, online payment collection, customized packages, customized forms, SOAP note documentation, Telehealth, HIPAA compliance, client portal, free Healthie app, metric tracking, multiple integrations (Fullscript dispensary, wearable technology, etc.), built-in Stripe account that show your package charge and what you will actually receive after Stripe collects its fees. Healthie allows for 1-on-1 sessions, group classes, and virtual programs. Healthie is an overall outstanding platform for healthcare providers like myself who offer multiple types of services: fitness, nutrition, and wellness. Pros User-friendly. Excellent tutorial videos to help you get started quickly. Easy customization. Fantastic customer support that reaches out to ensure you don't have any questions. The ability to request clients track their own metrics: weight, height, circumference, sleep, food, water intake, physical activity, and more! As a Doctor of Physical Therapy who owns a cash-based virtual business and provides wellness services, Healthie allows me to capture information about physical activity, food, and sleep for a complete wellness experience for the client. The client portal is also user-friendly and allows me to communicate within the Healthie app via text, PDF, or video. Cons I don't like that clients have to purchase a package in order to make a payment. I would like clients to be able to schedule a single appointment without me having to setup a special package for the one appointment. I've spoken with customer support about this and future updates may include this as an option. Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[TrueCoach](https://www.capterra.com/p/155784/truecoach/) Reason for choosing Healthie Healthie offered HIPAA Compliance and was more affordable. It also was a lot more user-friendly and it would allow me to expand my practice more towards the wellness and functional medicine genre instead of fitness. Switched from [Zanda](https://www.capterra.com/p/180530/Power-Diary/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) I was using Acuity Scheduling then switched to Power Diary because Acuity Scheduling was not robust enough for me with its SOAP notes. I loved Power Diary; however, when I changed my business model to 100% virtual, I needed a platform that allowed me to track nutrition and food intake. With Power Diary, I had to upload forms that the client would complete. This was sufficient when I had a brick & mortar business but would not work when I moved to 100% virtual. Healthie offered nutrition tracking within the client portal so it eliminated a lot of paperwork for me. Review Source AM Angela M. Nurse Practitioner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Its Working For My Clinic" April 30, 2025 5.0 Overall, the experience has been positive. I think I will be a customer for some time. Pros This Platform offers many features to help keep my clinic operating in an organized manner. The lab add-on to a package was seamless and I received payment via the portal without difficulty. Cons I wish there had been a tour of the platform provided to me when I elected to buy this EMR. I have been finding my way through trial and error. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Healthie Price and ability to navigate the platform with ease. Review Source NS Nonu S. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Rip off : don't get looped into their marketing tactics" January 30, 2025 1.0 Horrible Horrible Horrible !!! don't get looped into their marketing tactics Pros They have certainly lined up with partners who loop innocent customers for them Cons Very clunky No customer support. What company does not have a customer support phone no. BEWARE Review Source MJ Michelle J. Manager Alternative Medicine Used the software for: 6-12 months ### "Office manager " March 30, 2026 5.0 Great experience - Our whole team has a positive opinion about Healthie. I have never used the system until about 9 months ago. Its a great thought system that offers a lot of features Pros Healthie has ALOT of user friendly options for our care team to utilize. The ability to use more than one option on one screen is extremely helpful to navigate Cons I wish there was a way to add more time to a specific appointment - example: a hrt appointment takes 35 min. but for certains patients it may take longer. Adjusting appoinmtents on a client basis \*Adjust manually when booking If your system allows it, extend that specific appointment time slot when scheduling (Some platforms allow dragging the time block longer) Review Source MD Mirinda D. Integrative Health Practitioner Health, Wellness and Fitness Used the software for: 6-12 months ### "Best practitioner portal out there!" April 29, 2025 5.0 Very positive. I tried a couple of other platforms that were so confusing and difficult to navigate and with Healthie it all just clicked. Pros Easy to get started and then use, with a great help section for any questions you may have plus clients have commented on how easy it is to use as well. Cons No option between the free version and next available paid option- would like a middle ground option available! Switched from [Practice Better](https://www.capterra.com/p/159263/Better/)[Alleva](https://www.capterra.com/p/180899/Alleva/) Healthie was so much easier to set up, get intake flow going, add clients, etc. Review Source JG Joanne G. Registered Dietitian Medical Practice Used the software for: 1-2 years ### "Get Healthie!" February 21, 2025 5.0 Overall it is excellent with what is offered, the support is great and the opportunity to grow my practice is virtually limitless with Healthie. Pros Ease of use and ability to communicate with clients. Cons Some confusion with creating forms for various usage. (which may be me and not Healthie). Switched from [Practice Better](https://www.capterra.com/p/159263/Better/) I originally used Healthie and was recommended to use PB but went back to Healthie because I like Healthie better. Review Source VR Verified Reviewer Lifestyle Medicine Physician Hospital & Health Care Used the software for: 6-12 months ### "Versatile, Professional, and User Friendly " December 25, 2025 5.0 Overall great and very happy experience! I look forward to continue to use Healthie in my health practice as I transitioned from health coaching with it. It’s so versatile for a range of practices. Pros It’s a user friendly and easy to initiate platform. It’s professional but also patient -centered. The communication and integration capabilities are solid. Cons The form section is comprehensive, but the experience would be even better if you could make uploaded pdf’s capable of electronic signatures instead of rebuilding them. Review Source DC Darryl C. Customer Success Specialist Hospital & Health Care Used the software for: 1-2 years ### "Healthie Review for work related" October 15, 2025 4.0 overall all it is reliable; efficient of the information of the pt; easy to understand and to access for work purpose Pros You can see all the information of the patient You can see the previous visit does the pt had You can see the medications that was sent to the pt You can edit information of the pt if needed Cons There are some things you cannot edit especially on the chart of the pt once it has been locked. For example if you accidentally or the provider closed the chart without updating it; you need to create new chart to leave a note Review Source SF Shima F. Registered Dietitian Hospital & Health Care Used the software for: 1-2 years ### "Efficient, Comprehensive, but Some Learning Curve" January 21, 2026 4.0 Healthie is a solid practice management tool that works well once set up and is especially useful for healthcare providers running a private practice. Pros Easy to use platform for scheduling, charting, notes, telehealth, and payments. Customizable note templates and HIPAA-compliant documentation are very helpful. Cons There is a learning curve during setup, especially for templates and billing. Some features can feel overwhelming at first. Review Source Suzanne I. RDN, Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Suzanne Iovanni, RDN, CSSD" February 22, 2025 5.0 Healthie is a solid EHR for group practices, especially for dietitians and wellness providers who bill insurance. It excels in client management, scheduling, telehealth, and billing integration with ClaimMD. And they are always improving their platform and provide a lot of education on growing clients. Pros I own a group practice and in Healthie you can view all provider schedules in one place, making it easier to manage availability and prevent conflicts and it is integrated with clearinghouse allowing ease of billing and tracking payments with insurance companies. Cons Higher Price for Teams – As your group practice grows, the cost of adding more providers adds up and all providers on my team are part-time. Review Source VS Victoria S. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Coaching Tool" April 14, 2025 5.0 It's been great. I've used it to start up my coaching business and my clients feel it's easy to use. Pros Easy to use and has templates so you don't feel like you're starting from scratch when creating forms. Cons The help section is a bit overwhelming because there are so many responses to sort through to actually find what you need. Alternatives considered [Practice Better](https://www.capterra.com/p/159263/Better/) Reason for choosing Healthie Because I'm just getting started, the free trial had me convinced. Review Source MV Mindy V. Registered Dietitian Health, Wellness and Fitness Used the software for: 6-12 months ### "Love Healthie" February 21, 2025 5.0 I love having a one stop shop for clients Pros The ease of use around client care for telehealth Cons Lots of changes to keep up with but also helpful Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Healthie Free to start out, lower risk. More simple for ease of use Review Source AS Aimee S. Nutrition Counselor Health, Wellness and Fitness Used the software for: 2+ years ### "Sole Practitioner Review" July 10, 2024 4.0 Overall, Healthie has met (and in some areas exceeded) my expectations for Client Management, Program Delivery, Scheduling, and Telehealth Services. Pros Healthie practice management is as robust as I need, allowing me to group clients as needed. I am also able to deliver program materials with ease. Cons Integrations are inconsistent; You are able to access some programs directly from Healthie, while you cannot with others. The form builder is not very robust and is not dynamic at all. Reason for choosing Healthie \- The number of features available at this price point - The ability to collaborate with another practitioner - Customer service - Program Delivery Switched from [Practice Better](https://www.capterra.com/p/159263/Better/) I began collaborating with another practitioner. Practice Better did not support multiple practitioners. Review Source HS Heather S. Physician Assistant Medical Practice Used the software for: 6-12 months ### "Weight Mgmt Practice - 6 month update. " June 24, 2023 2.0 I do not recommend this EMR platform for a start-up medical practice. The lack of access to support and how they field questions is my biggest complaint. After 23 years of practice, I have used everything from Epic, Cerner, Sunrise, Allscripts, etc. and I find this platform to be inferior. Also, the delayed billing in this age of technology just doesn’t add up. Pros Metrics section but its missing DOB Clarity on telehealth videoApp feature is great to send mass texts and communicate with patients on secure-Hippa compliant App. Built in templates Ease of sending a group of intake forms to a patient. Patients can log food, water intake, bowel movements Cons Customer Service is delayed (24 hour response time)Customer service requires you to email them videos of your sytem errors. Billing feature is terrible. Stripe. No instructions for patients to navigate website. Very challenging to upload your own forms that require signatures. No integrations with applewatch, whoop, oura ring, garmin (only fitbit and few other antiqated healtg tracking devices)Rx feature is extra monthly payment (use Iprescribe)Fax feature is hit or miss Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) Reason for choosing Healthie The built in nutritional page “metrics”. It is more tailored to an obesity medicine practice. One of the least expensive platforms for solo-practice. Review Source RS Rebecca S. Nutritionist, Herbalist Health, Wellness and Fitness Used the software for: 2+ years ### "Improved my practice ten-fold" June 2, 2021 5.0 Overall I have had an excellent experience with Healthie. Pros Healthie has great customer service. They are adaptable and responsive. They continue to improve the functionality. The organizational level of membership allows for high level activities. The charting notes, programs, billing, superbills and document sharing all streamline my time and energy in my practice. Cons Some people find it less user friendly. It can glitch from time to time. Reason for choosing Healthie Faxing, charting notes, customer service, storage capacity, onboarding. Review Source CL Cassandra L. Nurse practitioner Alternative Medicine Used the software for: Less than 6 months ### "User friendly, however if you have more than one practitioner, it gets pricy." April 21, 2025 4.0 Overall good, however my understanding of everything when it was first presented was not that I would have to purchase the $199 per month option plus an additional $50 per month for each practitioner. It feels like a bait and switch… Pros It is user friendly and my patients find it easy to use as well Cons I don’t like that I cannot call someone for support when there is an issue. It is all chat based Review Source CD Cheryl D. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Fantastic for practitioners!" March 7, 2025 5.0 Such an amazing tool to help organize clients and their information, labs, history, and everything you need. Pros Healthie has amazing features and a very helpful and informative email newsletter that really helps practitioners learn how to utilize all that Healthie offers Cons Nothing so far other than I'll always appreciate if a software was more affordable Review Source VR Verified Reviewer DATA ANALYST Information Technology and Services Used the software for: Less than 6 months ### "Excellent features, however there is room for improvement in customer service." January 3, 2025 5.0 Pros Healthie provides excellent customer service, is easy to use, and complies with HIPAA. It streamlines practice management by making scheduling, billing, charting, and document sharing easier. Cons More feature and report customization options would help Healthie better suit the needs of different practices. Review Source CM Connie M. Management Health, Wellness and Fitness Used the software for: I used a free trial ### "Scheduling with ease" January 13, 2025 5.0 Found program very good for incorporating information Not at all complicated Pros Ease of use. Navigating site easy to follow Cons No complaints. Very good program. Thumbs up Review Source TK Timothy K. Associate Director Marketing and Advertising Used the software for: Less than 6 months ### "Great for technical users" December 16, 2024 4.0 Overall, very good but you need to be within the industry to truly excel Pros Very easy user-interface - very straightforward. Cons Focus on nutritionists and wellness meant it is a very specialist. Review Source BB Barbara B. CEO/ Founder Health, Wellness and Fitness Used the software for: 2+ years ### "Healthie" December 26, 2021 4.0 Love the Customer service and see how Healthie has grown since I began as a founding member. At times I am tempted to test competiton(Practice Better) however I still recommend Healthie. I am confident new features will become available to improve look and ease. IS IT POSSIBLE to send new clients a basic Welcome to Healthie video tutorial (or a template of content that I can duplicate in my voice) of how to use Healthie for clients (rather than screen shots or pdfs) Pros Ability to communicate with clients via Chat and not worry about having my email box get too full ; all their records on Hippa Compliant file their labs and housing handouts in folders ; photo food journaling with hunger level and mood with ability to respond with an emoji. Syncing calendar purchase programs Cons look (how photo images appear) and feel of experience for client and provider could be easier--more appealing to client. Would love it to look like a kajabi or katra for the client. Space is limited for program descriptions. I would like to attach more than one pdf or image to a chat. I would like to have account with stripe to use with other programs outside of Healthie. I am not sure why i have to reload (from my PC) the frequently used documents to each clients profile. It would be ideal if I can have a Default Standard Documents Folder under all patients documents. Need help or tuturial for clients to sync food journal with MYFITness pal. It would even be nice to have food journal sync with a clients WW program ( I have had clients seek me for support with their Weight Watcher points). How does it sync with the living Plate menu plans or does it? Reason for choosing Healthie Loyal customer. Reliable and Responsive Customer support. Review Source AN April N. Registered Dietitian Health, Wellness and Fitness Used the software for: 6-12 months ### "Streamlined functionality in a clean, easy-to-navigate platform." December 6, 2017 5.0 A charting and scheduling tool in one, plus patient management & companion app. Clean, easy-to-navigate platform. Healthie also offers useful customer support and business resources to their subscribers. Pros Healthie is intuitive! Especially when running your own company, you don't have time to spend 20 hours learning to navigate a platform. Healthie has clear navigation, buttons, and tools, both on the provider side as well as the client/customer side and interface. In addition, Healthie's customer support and provider support is second to none. Healthie offers webinars, bootcamps, and useful blog posts as well as guides and manuals free to their subscribers. They really care about helping dietetic entrepreneurs succeed in their businesses by improving their marketing, outreach, and efficiency. Their customer support team is also easily accessible both electronically by email or chat, and by phone. Their responses are prompt and thorough. Healthie has been a very smart investment for my growing business, and I would recommend it to any of my colleagues. Cons I would recommend any provider test the telehealth functionality on their personal devices prior to any first meeting with a real client, to ensure they are comfortable with the platform, journal entries, how to chart, and ways to troubleshoot any issues that may arise. As with any new technology, there may be personal learning curves to overcome, until you are comfortable with the telehealth platform. That being said, with any issues that have arisen in my experience with the platform, Healthie's support team has been very prompt and accessible, and were able to resolve the issue quickly and effectively with minimal impact on productivity. Review Source CH Chelsea H. Gut Health Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "One Stop Shop for all my Solo-Preneur Needs" August 24, 2020 4.0 This is my number one most important investment in regards to the daily functioning of my business. This online space is essentially my office while working from home! Pros The constumer support is by far #1 reason why I love Healthie. They are always there with quick answers to questions and from my experience, are quick on the draw to fix bugs and make new updates! The second most important reason why I love Healthie is that it covers all of the needs of my coaching business from payments and programs to scheduling and document signing. Cons I am dying for Programs to be updated. The clients needs to be able to see a spine of the whole program. There needs to be more flexibility in editing modules. Modules should be listed as "Module 1" rather than "Day 1" as it is confusing for the client. I would also love for the app to be more comprehensive and programs be available on the app. It would also be great to be able to integrate email marketing into this system. Alternatives considered [Kit](https://www.capterra.com/p/175000/ConvertKit/)[PayPal](https://www.capterra.com/p/207944/PayPal/)[Calendly](https://www.capterra.com/p/148036/Calendly/)[Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing Healthie Because Healthie does it all. Review Source AB Aileen B. Dietitian Hospital & Health Care Used the software for: 1-2 years ### "Managing my business has become so much easier since I signed up for GetHealthie" September 2, 2020 5.0 Has saved me a lot of time which is important when running a small business. Pros Everything in one place- charting, billing,client goals, app for meal tracking for clients, etc. Cons Took a little time to get used to using, but that would be the same for all companies. Staff was so helpful and answered all my questions in a timely manner. The staff always takes improvement suggestions as well and implements changes to update the software periodically. Reason for choosing Healthie The other product had little to no support staff- they made me feel as if it was inconvenient to answer my questions. The staff at GetHealthie are always happy to help and offer many training sessions Review Source NH Nina H. Private Practice Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great all-in-one platform!" March 1, 2021 5.0 Pros I love that I am able to run my practice when I'm on the go by using the mobile Healthie app. Everything I need to run my business is within this platform (i.e., intake paperwork, charting, billing, messaging, appointment calendar, videoconferencing, etc.). My clients absolutely love the chat and photo food journaling features. They also love that all information entered into the system is secure. Cons Sometimes the videoconference feature does not work on my desktop (i.e., I cannot hear the client, or vice versa), however, I am able to switch to using my cell phone to complete the session. 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