--- title: "Healthie Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Healthie the right Coaching solution for you? Explore 121 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/167439/Healthie/reviews/" page_type: "reviews" language: "en" --- Healthie 4.4 (121) [View alternatives](https://www.capterra.com/p/167439/Healthie/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of Healthie Ease of use 4.2 Customer Service 4.3 ## Pros and Cons in Reviews NN Nabil N IT ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months. “The payment processing is integrated cleanly and the portal gives clients a straightforward way to interact without needing to chase things down over email.“ May 4, 2026 AS Alexa S Registered DietitianHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “One of the main downsides of Healthie is the lack of direct, real-time support. When issues come up, it can be frustrating to rely on email or help articles instead of being able to quickly speak with someone.“ April 8, 2026 Carrie L Owner, Integrative Health PractitionerHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “They have very cost effective options for practices that are just starting out, and they have very advanced optioins for practices that have a lot of clients.“ August 28, 2025 Gm Govind m Health CoachMedical Practice, 2 - 10 employeesUsed the software for: I used a free trial. “Additionally, customization options are limited for some workflows, which may not suit all practices.“ December 19, 2024 Gm Govind m Health CoachMedical Practice, 2 - 10 employeesUsed the software for: I used a free trial. “Healthie offers an all-in-one platform with features like scheduling, billing, and telehealth, making practice management seamless.“ December 19, 2024 MB Mary B Health CoachHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “Honestly I dislike the inability to pare down the multiple gender options to just simply male or female.“ May 2, 2025 Suzanne I RDN, OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “I own a group practice and in Healthie you can view all provider schedules in one place, making it easier to manage availability and prevent conflicts and it is integrated with clearinghouse allowing ease of billing and tracking payments with insurance companies.“ February 22, 2025 BW Barbara W NBC-HWC Board Certified Health and Wellness CoachHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “Some of the features and tools aren't that intuitive to use.“ February 21, 2025 ## Showing most helpful reviews Showing 1-25 of 121 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dr. Jeanette D. President Health, Wellness and Fitness Used the software for: 6-12 months ### "Healthie Is Fantastic For Healthcare Providers" November 15, 2023 5.0 Healthie is an excellent platform that offers multiple functionality: online scheduling, online payment collection, customized packages, customized forms, SOAP note documentation, Telehealth, HIPAA compliance, client portal, free Healthie app, metric tracking, multiple integrations (Fullscript dispensary, wearable technology, etc.), built-in Stripe account that show your package charge and what you will actually receive after Stripe collects its fees. Healthie allows for 1-on-1 sessions, group classes, and virtual programs. Healthie is an overall outstanding platform for healthcare providers like myself who offer multiple types of services: fitness, nutrition, and wellness. Pros User-friendly. Excellent tutorial videos to help you get started quickly. Easy customization. Fantastic customer support that reaches out to ensure you don't have any questions. The ability to request clients track their own metrics: weight, height, circumference, sleep, food, water intake, physical activity, and more! As a Doctor of Physical Therapy who owns a cash-based virtual business and provides wellness services, Healthie allows me to capture information about physical activity, food, and sleep for a complete wellness experience for the client. The client portal is also user-friendly and allows me to communicate within the Healthie app via text, PDF, or video. Cons I don't like that clients have to purchase a package in order to make a payment. I would like clients to be able to schedule a single appointment without me having to setup a special package for the one appointment. I've spoken with customer support about this and future updates may include this as an option. Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[TrueCoach](https://www.capterra.com/p/155784/truecoach/) Reason for choosing Healthie Healthie offered HIPAA Compliance and was more affordable. It also was a lot more user-friendly and it would allow me to expand my practice more towards the wellness and functional medicine genre instead of fitness. Switched from [Zanda](https://www.capterra.com/p/180530/Power-Diary/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) I was using Acuity Scheduling then switched to Power Diary because Acuity Scheduling was not robust enough for me with its SOAP notes. I loved Power Diary; however, when I changed my business model to 100% virtual, I needed a platform that allowed me to track nutrition and food intake. With Power Diary, I had to upload forms that the client would complete. This was sufficient when I had a brick & mortar business but would not work when I moved to 100% virtual. Healthie offered nutrition tracking within the client portal so it eliminated a lot of paperwork for me. Review Source JG Joanne G. Registered Dietitian Medical Practice Used the software for: 1-2 years ### "Get Healthie!" February 21, 2025 5.0 Overall it is excellent with what is offered, the support is great and the opportunity to grow my practice is virtually limitless with Healthie. Pros Ease of use and ability to communicate with clients. Cons Some confusion with creating forms for various usage. (which may be me and not Healthie). Switched from [Practice Better](https://www.capterra.com/p/159263/Better/) I originally used Healthie and was recommended to use PB but went back to Healthie because I like Healthie better. Review Source NS Nonu S. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Rip off : don't get looped into their marketing tactics" January 30, 2025 1.0 Horrible Horrible Horrible !!! don't get looped into their marketing tactics Pros They have certainly lined up with partners who loop innocent customers for them Cons Very clunky No customer support. What company does not have a customer support phone no. BEWARE Review Source NN Nabil N. IT Manager Information Technology and Services Used the software for: 6-12 months ### "Solid platform for managing clients and care workflows" May 4, 2026 4.0 Does a good job of centralizing what would otherwise be scattered across multiple tools. Once the team is up to speed on it the day to day operations run smoother and less falls through the cracks. Pros Client management and scheduling work well together in one place. The payment processing is integrated cleanly and the portal gives clients a straightforward way to interact without needing to chase things down over email. Cons Learning curve is steeper than expected for some features and the interface takes some getting used to. Customization options for certain workflows are more limited than we'd like. Review Source AS Alexa S. Registered Dietitian Health, Wellness and Fitness Used the software for: Less than 6 months ### "Healthie not the greatest, but most definitely not the worst" April 8, 2026 4.0 My overall experience with Healthie has been decent—it’s not bad, but it’s not the best either. The platform offers a wide range of features that are helpful for managing clients, scheduling, and communication, which makes it a solid all-in-one solution. However, it can feel a bit unintuitive at times, and certain tasks take more steps than expected. There’s also a noticeable learning curve when getting started. While it gets the job done and has strong functionality, improvements in ease of use and support would make the experience much smoother and more enjoyable overall. Pros What I liked most about Healthie is that it’s a comprehensive, all-in-one platform that brings together scheduling, client management, charting, and communication in one place. It clearly saves time compared to juggling multiple tools, and the client-facing experience is polished and professional. The telehealth and messaging features are especially convenient, making it easier to stay connected with clients. That said, while it’s powerful, it’s not as straightforward or intuitive as I would have hoped. Some workflows feel a bit clunky, and there’s a learning curve to navigating certain features efficiently. Cons One of the main downsides of Healthie is the lack of direct, real-time support. When issues come up, it can be frustrating to rely on email or help articles instead of being able to quickly speak with someone. This can slow down problem-solving, especially when something urgent affects client care or scheduling. Additionally, response times aren’t always as fast as you’d hope, which can disrupt workflow. For a platform that handles so many essential functions, having more accessible and immediate support options—like live chat or phone support—would make a big difference in overall user experience. Review Source MJ Michelle J. Manager Alternative Medicine Used the software for: 6-12 months ### "Office manager " March 30, 2026 5.0 Great experience - Our whole team has a positive opinion about Healthie. I have never used the system until about 9 months ago. Its a great thought system that offers a lot of features Pros Healthie has ALOT of user friendly options for our care team to utilize. The ability to use more than one option on one screen is extremely helpful to navigate Cons I wish there was a way to add more time to a specific appointment - example: a hrt appointment takes 35 min. but for certains patients it may take longer. Adjusting appoinmtents on a client basis \*Adjust manually when booking If your system allows it, extend that specific appointment time slot when scheduling (Some platforms allow dragging the time block longer) Review Source VR Verified Reviewer Lifestyle Medicine Physician Hospital & Health Care Used the software for: 6-12 months ### "Versatile, Professional, and User Friendly " December 25, 2025 5.0 Overall great and very happy experience! I look forward to continue to use Healthie in my health practice as I transitioned from health coaching with it. It’s so versatile for a range of practices. Pros It’s a user friendly and easy to initiate platform. It’s professional but also patient -centered. The communication and integration capabilities are solid. Cons The form section is comprehensive, but the experience would be even better if you could make uploaded pdf’s capable of electronic signatures instead of rebuilding them. Review Source DC Darryl C. Customer Success Specialist Hospital & Health Care Used the software for: 1-2 years ### "Healthie Review for work related" October 15, 2025 4.0 overall all it is reliable; efficient of the information of the pt; easy to understand and to access for work purpose Pros You can see all the information of the patient You can see the previous visit does the pt had You can see the medications that was sent to the pt You can edit information of the pt if needed Cons There are some things you cannot edit especially on the chart of the pt once it has been locked. For example if you accidentally or the provider closed the chart without updating it; you need to create new chart to leave a note Review Source SF Shima F. Registered Dietitian Hospital & Health Care Used the software for: 1-2 years ### "Efficient, Comprehensive, but Some Learning Curve" January 21, 2026 4.0 Healthie is a solid practice management tool that works well once set up and is especially useful for healthcare providers running a private practice. Pros Easy to use platform for scheduling, charting, notes, telehealth, and payments. Customizable note templates and HIPAA-compliant documentation are very helpful. Cons There is a learning curve during setup, especially for templates and billing. Some features can feel overwhelming at first. Review Source Suzanne I. RDN, Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Suzanne Iovanni, RDN, CSSD" February 22, 2025 5.0 Healthie is a solid EHR for group practices, especially for dietitians and wellness providers who bill insurance. It excels in client management, scheduling, telehealth, and billing integration with ClaimMD. And they are always improving their platform and provide a lot of education on growing clients. Pros I own a group practice and in Healthie you can view all provider schedules in one place, making it easier to manage availability and prevent conflicts and it is integrated with clearinghouse allowing ease of billing and tracking payments with insurance companies. Cons Higher Price for Teams – As your group practice grows, the cost of adding more providers adds up and all providers on my team are part-time. Review Source LP Libby P. Dietitian and Consultant Health, Wellness and Fitness Used the software for: 2+ years ### "Has it all!" February 27, 2025 5.0 I'm so glad I made the switch years ago. Pros How everything I need to run a paid practice is in one place - the charting, faxing, notes , messaging, integrations with products like ClearStep...it's so easy to use! Cons Insurance billing is clunky. I wish I could email all my clients from the platform. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) The price was increasing, and I looked at what else was around. Healthie has the most all-in-one with eating disorder settings. Review Source MV Mindy V. Registered Dietitian Health, Wellness and Fitness Used the software for: 6-12 months ### "Love Healthie" February 21, 2025 5.0 I love having a one stop shop for clients Pros The ease of use around client care for telehealth Cons Lots of changes to keep up with but also helpful Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Healthie Free to start out, lower risk. More simple for ease of use Review Source AS Aimee S. Nutrition Counselor Health, Wellness and Fitness Used the software for: 2+ years ### "Sole Practitioner Review" July 10, 2024 4.0 Overall, Healthie has met (and in some areas exceeded) my expectations for Client Management, Program Delivery, Scheduling, and Telehealth Services. Pros Healthie practice management is as robust as I need, allowing me to group clients as needed. I am also able to deliver program materials with ease. Cons Integrations are inconsistent; You are able to access some programs directly from Healthie, while you cannot with others. The form builder is not very robust and is not dynamic at all. Reason for choosing Healthie \- The number of features available at this price point - The ability to collaborate with another practitioner - Customer service - Program Delivery Switched from [Practice Better](https://www.capterra.com/p/159263/Better/) I began collaborating with another practitioner. Practice Better did not support multiple practitioners. Review Source ST Serena T. Registered dietitian Hospital & Health Care Used the software for: Less than 6 months ### "Read before using " July 24, 2024 1.0 I’ve used over 8 ehr system in my career. I helped built the ehr system in a hospital and this is by far the worst one. Honestly it was worst than one of the free systems I’ve used Pros It was cheap and reviews were great but their experience was contrary to mine Cons No support what so ever when I tried to resolve the Hippa violation. I emailed twice no response form healthie. Alternatives considered [Practice Better](https://www.capterra.com/p/159263/Better/) Reason for choosing Healthie I didn’t Switched from [Cerbo](https://www.capterra.com/p/211395/Cerbo/) Cerbo was expensive and not great Heathie was cheap but worse Review Source BM Bramwel M. Food and beverage attendant Food & Beverages Used the software for: 2+ years ### "THE BEST OF ALL TIMES PLATFORM... HIGHLY RECOMMEND " December 18, 2024 5.0 Generally i had the best experience using healthie I highly recommend it Pros It is very easy to use The user interface is very good It is pocket friendly It has fantastic customer support Ability to ask clients to track their own matrices Cons Sometimes you can get lost in finding information But otherwise the platform is great Review Source CW Cassidy W. Health Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "All encompassing platform for clients and providers" March 8, 2025 5.0 I'm using the free version since I am just starting up my practice, and I have been very grateful to find all of these tools through a single platform. Pros Healthie is a thorough and well rounded platform that meets a majority of needs for my practice all in one place. There is a wealth of information and support for learning how to use Healthie, and regular updates and improvements to the service. Cons It takes a while to learn and integrate with the platform, but with the guided help and a methodical approach I am getting to know how it all works. Review Source LB Lynn B. Dietitian Medical Practice Used the software for: Less than 6 months ### "AI assistance " February 21, 2025 5.0 Good, it makes documentation a smoother process and it organizes my notes and goals for each client. Pros It helps me immensely charting using professional language. Cons The expense, i wish there was ways to minimize the expense Review Source VR Verified Reviewer DATA ANALYST Information Technology and Services Used the software for: Less than 6 months ### "Excellent features, however there is room for improvement in customer service." January 3, 2025 5.0 Pros Healthie provides excellent customer service, is easy to use, and complies with HIPAA. It streamlines practice management by making scheduling, billing, charting, and document sharing easier. Cons More feature and report customization options would help Healthie better suit the needs of different practices. Review Source TK Timothy K. Associate Director Marketing and Advertising Used the software for: Less than 6 months ### "Great for technical users" December 16, 2024 4.0 Overall, very good but you need to be within the industry to truly excel Pros Very easy user-interface - very straightforward. Cons Focus on nutritionists and wellness meant it is a very specialist. Review Source VR Verified Reviewer Founder and CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Gets expensive quickly" July 22, 2021 4.0 I'm not thrilled with Healthie, especially with this new charge. My employees like Healthie, and it makes their job easier - although it makes my job harder as admin. Pros I like that Healthie has a lot of automation features and makes client management easier. Cons If you're a growing business, Healthie gets expensive quickly. I just added our third practitioner, which was a surprise that it would add $50/month ($600 year) and we're now up to $200/month ($2400 year). For a small business with independent contractors, that's a lot of money and I don't feel like what Healthie provides is worth it. The calendar is not intuitive, admin settings are not all-inclusive, and we still have so many questions. Some of our questions have been answered by 1:1 calls with our account managers, and some have been through the help desk, but neither option are very adept at explaining solutions in a thorough way to someone just learning the system. One issue that I was told was a special option that could be done through the help desk took 7 emails from me to get it set up and now it looks terrible - not at all how it was described to me. It's frustrating. Review Source CH Cathy H. RDN and Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Pretty good all-in-one platform that has made my job so much easier! " May 5, 2021 5.0 To be honest, I used to have a few complaints from clients a few years back when things were more glitchy and they were just starting out. But since then, they have made vast improvement, so I hardly hear things like this any more. It's been great growing my practice with Healthie - What they say is true - You really do increase your income with them (if you work hard and use their great all-in-one features). I'm really excited to see what else they have in store for my clients and myself. Pros I like how it is streamlined to help a nutrition professional "keep everything all together" from billing to faxing to chart noting to even scheduling a birthday graphic for a client! There are so many other features like the app, which you can even modify for those with eating disorders - a huge help! I also like that while no one is perfect, Healthie customer service is always open to more improvements. I've even seen ones I have asked for put into place. Cons There are a few glitchy things still happening, but I'm confident that they will rectify these before long. Reason for choosing Healthie I sensed they had a good team that was working to improve their product, and they had reached out to me to really address all my concerns. Review Source CC Cara C. Nurse Health Coach and Personal Trainer. Health, Wellness and Fitness Used the software for: 1-2 years ### "The big picture" December 21, 2020 4.0 Pros I found the getHealthie app pieced together the big picture of my practice for me and allows me to manage all aspects of my business at a level I could not before. The ability to embed Healthie into my website in various ways took the need of a web designer out of the picture and I was able to build the website myself. The ability to work on documents together within the Healthie platform is a big time saver and what a help it is to open the client data base and have the clients entire picture there to access in one place. With Healthie, I can manage my clients pretty much with my phone throughout the day. It continues to become a better app every month and i am excited for the integration of retail sales next month. I am hooked! Cons I am anxiously waiting for the integration of retail sales. I would love a library of training and exercise videos to pull from. Review Source JH Jocelyn H. Co-Founder Health, Wellness and Fitness Used the software for: 2+ years ### "Best Customer Support" August 31, 2020 5.0 Absolutely warm, wonderful, responsive, friendly, supportive from day one! Pros Here's what makes Healthie stand out. They've created a platform that meets nearly every need of a private practice dietitian. They are constantly evolving the product with new and better functionality every month. Most important, their customer support is outstanding. They make it very easy get answers, they handle issues quickly and they look for our input on product improvement. Also like that there is one service and it is not tiered. Cons I would like some type of nutriton analysis available with the software. But, I don't think I would be willing to pay for it as an upgrade. Reason for choosing Healthie The people and the look and feel of the product. Review Source CP Caitlin P. Chiropractor Medical Practice Used the software for: 6-12 months ### "Great concept terrible execution" September 4, 2018 3.0 Lots of promises with very little follow through and not nearly a complete working product. Horrendous Android experience. Terrible customer support. My patients can book online which is convenient, but I've never experienced a software product that feel so far short of its developer's claims. My only recourse now is to write as many bad reviews online about the company until they fix the problems that I'm paying for. Pros Integration of scheduling online for patients. Cons Poor English throughout the app. Terrible Android support. Poor general support (submit ticket, long waits for responses, little to no actual support is given besides that they are "working on it"). My healthcare provider schedule shows a daily view from 2am to midnight even though I only see patients during normal hours. This makes viewing your daily schedule an absolute mess, especially when booked solid. Confusing credit based scheduling. Review Source CC Carrie C. PMHNP-BC, FNP-C Medical Practice Used the software for: 1-2 years ### "Has some great integration features but customer service is horrible." February 17, 2024 3.0 Has some good features but the customer service makes it not worth it. I will be switching to another product....currently searching. Pros Variety of integration features Ability to offer passive income Cons Horrible customer service No customer service phone number to speak to someone for assistance same day. Had to wait for email response or set up a zoom meeting. Reason for choosing Healthie Passive income option Really that's the only draw compared to others Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.