# Healthie Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Healthie the right Coaching solution for you? Explore 120 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167439/Healthie/reviews --- Healthie 4.4 (120) [View alternatives](https://www.capterra.com/p/167439/Healthie/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 6th, 2026 # Reviews of Healthie Ease of use 4.2 Customer Service 4.3 ## Pros and Cons in Reviews NN Nabil N IT ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months. “The payment processing is integrated cleanly and the portal gives clients a straightforward way to interact without needing to chase things down over email.“ May 4, 2026 AS Alexa S Registered DietitianHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “One of the main downsides of Healthie is the lack of direct, real-time support. When issues come up, it can be frustrating to rely on email or help articles instead of being able to quickly speak with someone.“ April 8, 2026 Carrie L Owner, Integrative Health PractitionerHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “They have very cost effective options for practices that are just starting out, and they have very advanced optioins for practices that have a lot of clients.“ August 28, 2025 Gm Govind m Health CoachMedical Practice, 2 - 10 employeesUsed the software for: I used a free trial. “Additionally, customization options are limited for some workflows, which may not suit all practices.“ December 19, 2024 Gm Govind m Health CoachMedical Practice, 2 - 10 employeesUsed the software for: I used a free trial. “Healthie offers an all-in-one platform with features like scheduling, billing, and telehealth, making practice management seamless.“ December 19, 2024 MB Mary B Health CoachHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “Honestly I dislike the inability to pare down the multiple gender options to just simply male or female.“ May 2, 2025 Suzanne I RDN, OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “I own a group practice and in Healthie you can view all provider schedules in one place, making it easier to manage availability and prevent conflicts and it is integrated with clearinghouse allowing ease of billing and tracking payments with insurance companies.“ February 22, 2025 BW Barbara W NBC-HWC Board Certified Health and Wellness CoachHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “Some of the features and tools aren't that intuitive to use.“ February 21, 2025 ## Showing most helpful reviews Showing 1-25 of 120 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dr. Jeanette D. President Health, Wellness and Fitness Used the software for: 6-12 months ### "Healthie Is Fantastic For Healthcare Providers" November 15, 2023 5.0 Healthie is an excellent platform that offers multiple functionality: online scheduling, online payment collection, customized packages, customized forms, SOAP note documentation, Telehealth, HIPAA compliance, client portal, free Healthie app, metric tracking, multiple integrations (Fullscript dispensary, wearable technology, etc.), built-in Stripe account that show your package charge and what you will actually receive after Stripe collects its fees. Healthie allows for 1-on-1 sessions, group classes, and virtual programs. Healthie is an overall outstanding platform for healthcare providers like myself who offer multiple types of services: fitness, nutrition, and wellness. Pros User-friendly. Excellent tutorial videos to help you get started quickly. Easy customization. Fantastic customer support that reaches out to ensure you don't have any questions. The ability to request clients track their own metrics: weight, height, circumference, sleep, food, water intake, physical activity, and more! As a Doctor of Physical Therapy who owns a cash-based virtual business and provides wellness services, Healthie allows me to capture information about physical activity, food, and sleep for a complete wellness experience for the client. The client portal is also user-friendly and allows me to communicate within the Healthie app via text, PDF, or video. Cons I don't like that clients have to purchase a package in order to make a payment. I would like clients to be able to schedule a single appointment without me having to setup a special package for the one appointment. I've spoken with customer support about this and future updates may include this as an option. Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[TrueCoach](https://www.capterra.com/p/155784/truecoach/) Reason for choosing Healthie Healthie offered HIPAA Compliance and was more affordable. It also was a lot more user-friendly and it would allow me to expand my practice more towards the wellness and functional medicine genre instead of fitness. Switched from [Zanda](https://www.capterra.com/p/180530/Power-Diary/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) I was using Acuity Scheduling then switched to Power Diary because Acuity Scheduling was not robust enough for me with its SOAP notes. I loved Power Diary; however, when I changed my business model to 100% virtual, I needed a platform that allowed me to track nutrition and food intake. With Power Diary, I had to upload forms that the client would complete. This was sufficient when I had a brick & mortar business but would not work when I moved to 100% virtual. Healthie offered nutrition tracking within the client portal so it eliminated a lot of paperwork for me. Review Source MD Mirinda D. Integrative Health Practitioner Health, Wellness and Fitness Used the software for: 6-12 months ### "Best practitioner portal out there!" April 29, 2025 5.0 Very positive. I tried a couple of other platforms that were so confusing and difficult to navigate and with Healthie it all just clicked. Pros Easy to get started and then use, with a great help section for any questions you may have plus clients have commented on how easy it is to use as well. Cons No option between the free version and next available paid option- would like a middle ground option available! Switched from [Practice Better](https://www.capterra.com/p/159263/Better/)[Alleva](https://www.capterra.com/p/180899/Alleva/) Healthie was so much easier to set up, get intake flow going, add clients, etc. Review Source NS Nonu S. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Rip off : don't get looped into their marketing tactics" January 30, 2025 1.0 Horrible Horrible Horrible !!! don't get looped into their marketing tactics Pros They have certainly lined up with partners who loop innocent customers for them Cons Very clunky No customer support. What company does not have a customer support phone no. BEWARE Review Source SF Shima F. Registered Dietitian Hospital & Health Care Used the software for: 1-2 years ### "Efficient, Comprehensive, but Some Learning Curve" January 21, 2026 4.0 Healthie is a solid practice management tool that works well once set up and is especially useful for healthcare providers running a private practice. Pros Easy to use platform for scheduling, charting, notes, telehealth, and payments. Customizable note templates and HIPAA-compliant documentation are very helpful. Cons There is a learning curve during setup, especially for templates and billing. Some features can feel overwhelming at first. Review Source JG Joanne G. Registered Dietitian Medical Practice Used the software for: 1-2 years ### "Get Healthie!" February 21, 2025 5.0 Overall it is excellent with what is offered, the support is great and the opportunity to grow my practice is virtually limitless with Healthie. Pros Ease of use and ability to communicate with clients. Cons Some confusion with creating forms for various usage. (which may be me and not Healthie). Switched from [Practice Better](https://www.capterra.com/p/159263/Better/) I originally used Healthie and was recommended to use PB but went back to Healthie because I like Healthie better. Review Source VS Victoria S. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Coaching Tool" April 14, 2025 5.0 It's been great. I've used it to start up my coaching business and my clients feel it's easy to use. Pros Easy to use and has templates so you don't feel like you're starting from scratch when creating forms. Cons The help section is a bit overwhelming because there are so many responses to sort through to actually find what you need. Alternatives considered [Practice Better](https://www.capterra.com/p/159263/Better/) Reason for choosing Healthie Because I'm just getting started, the free trial had me convinced. Review Source VR Verified Reviewer Lifestyle Medicine Physician Hospital & Health Care Used the software for: 6-12 months ### "Versatile, Professional, and User Friendly " December 25, 2025 5.0 Overall great and very happy experience! I look forward to continue to use Healthie in my health practice as I transitioned from health coaching with it. It’s so versatile for a range of practices. Pros It’s a user friendly and easy to initiate platform. It’s professional but also patient -centered. The communication and integration capabilities are solid. Cons The form section is comprehensive, but the experience would be even better if you could make uploaded pdf’s capable of electronic signatures instead of rebuilding them. Review Source DC Darryl C. Customer Success Specialist Hospital & Health Care Used the software for: 1-2 years ### "Healthie Review for work related" October 15, 2025 4.0 overall all it is reliable; efficient of the information of the pt; easy to understand and to access for work purpose Pros You can see all the information of the patient You can see the previous visit does the pt had You can see the medications that was sent to the pt You can edit information of the pt if needed Cons There are some things you cannot edit especially on the chart of the pt once it has been locked. For example if you accidentally or the provider closed the chart without updating it; you need to create new chart to leave a note Review Source Suzanne I. RDN, Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Suzanne Iovanni, RDN, CSSD" February 22, 2025 5.0 Healthie is a solid EHR for group practices, especially for dietitians and wellness providers who bill insurance. It excels in client management, scheduling, telehealth, and billing integration with ClaimMD. And they are always improving their platform and provide a lot of education on growing clients. Pros I own a group practice and in Healthie you can view all provider schedules in one place, making it easier to manage availability and prevent conflicts and it is integrated with clearinghouse allowing ease of billing and tracking payments with insurance companies. Cons Higher Price for Teams – As your group practice grows, the cost of adding more providers adds up and all providers on my team are part-time. Review Source KR Kelson R. Clinician and Manager Medical Practice Used the software for: 6-12 months ### "Great tool for a small starting medical office. Still needs some tweaking but would recommend!" April 28, 2025 4.0 Overall, it has been a good experience and I would recommend it to others. I am hoping that more and more enhancements will come to make it easier to navigate and make it more customizable. Pros It is fairly easy to use and customizable to a point. Cons I would like to see more flexibility with the preset intake form options, ability to remove certain working or options. For example, the question that asks how they heard about us, it would be nice to be able to customize those options and still get reporting. The way it is currently set up is not great. Would also love to have the ability to customize what info they person has to put in when booking an appointment as birthday and gender would be great to have right at the start. I would also love the ability to customize the appointment confirmation screen with a personal message. Many don't realize they will get an email and that they need to set up an account to complete their paperwork. Last, navigation is a little clunky. I would like to be able to get to patient info a little easier. Review Source DG Dawn G. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great for communication " April 15, 2025 4.0 I don't have a paid account yet. So my experience for what I have been able to do has been fine. Again, I would like the form making process to be more streamlined and have more options to make that faster. Other than that, I like it. Pros Communication between me and my clients. I like that I can answer questions in real time and not make my clients have to wait long for inquiries. Cons I have been on putting my intake form into the system. It is taking me a VERY long time. The Healthie system is not easy to make forms. I would like to see more options to make that process go a little faster. Alternatives considered [Practice Pro](https://www.capterra.com/p/115871/PT-Practice-Pro/) Reason for choosing Healthie Looked easier to use. Less overwhelming. Price was also better Review Source AM Angela M. Physical Therapist, Pilates Teacher, Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Healthie for Physical Therapy and Pilates" May 8, 2021 5.0 I am streamlining the services I am paying for and the number of different software systems I have to learn and integrate (saving time). Overall I love it! Pros I like the visual appeal - coming from traditional health care system it is a lot less clunky and boring. And it matters because I look at it every day! I am not very strong on technology, but Healthie is pretty user friendly. You've got to figure out each different thing you want to do and learn the process which takes a bit ... but I find thats true for any software. Support is very helpful and responsive. Healthie has lots of room for me to grow my practice in several different directions (I could add clinicians, programs, webinars, classes, telehealth or in person) and its one of the reasons I chose it. I don't even come close to using all the features to their full potential - in big part because my background as a physical therapist is a bit different but I love the options like the chat features, goals and tracking. Healthie also has a lot of features on one platform - HIPPA compliant for PT, some basic options for my Pilates classes (which i was able to transition from in person to to online in one simple step when everything shut down in March 2019!!) I don't have to deal with separtate billing and payment, schedulers, documentation systems, and telehealth platforms. they make it really easy! The team is very dedicated to improvements and are receptive to feedback too which is great! Cons Right now the option for classes tied to packages is a bit limited .... but I'm kind of trying to do something that Healthie was not initially built for (fitness class - more like a Mind Body Online setup). but they are looking into options to make this work - which is awesome. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing Healthie I had been introduced as a client, then did a 2 week trial for a test drive and just really liked the looks and feel of it. Review Source TT Tricia T. Owner Medical Practice Used the software for: 6-12 months ### "Great idea but still a work in prigress" August 7, 2020 3.0 Pros Ease-of-use from the consumer end, good visuals, able to easily upload, and edit forms,. Intake flow is excellent. Assistance with building forms is also very good. Cons Lots of quirks and bugs, seems to lose connection with my calendar frequently and then patients get scheduled at a time when I’m not available. Patient can’t be in more than one group, or program at the same time, and when you’re running multiple programs simultaneously the patient needs to be in more than one program. No ability to talk one on one or directly with any customer service representative. You have to send an email, and then they will get back to you, usually this is pretty quick lesson one day however sometimes it is longer even when there is a time pressing issue. Switched from [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/) Still healthy doesn’t do like prescription writing, and lab ordering. Haven’t done one system to do everything I need yet. Review Source LW Leslie W. Registered Dietitian Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent" August 6, 2020 5.0 Healthie has made it easy for me to stay organized and HIPAA-compliant. Pros I love that Healthie is a "one stop shop" for everything I need (charting, scheduling, document storage, faxing, etc.). The customer service representatives are knowledgeable, polite, and quick to respond. Cons It was a little tricky to navigate at first. I also notice that I don't have a "back" button when I'm in a client's profile, and end up having to start over with what I'm looking for. Although this may have recently been improved. Reason for choosing Healthie Word of mouth. I had a friend/colleague using Healthie and she found it easy to use. Review Source SG Stephanie G. CEO Medical Practice Used the software for: Less than 6 months ### "Superior to other platforms" February 22, 2025 4.0 I have received assistance promptly every time I requested help and I have not had any trouble with functionality, nor have my clients. Pros There are a wide variety of resources and the support staff is responsive. Cons It is more expensive than other systems because you have to pay for various functionality separately. Alternatives considered [Practice Better](https://www.capterra.com/p/159263/Better/) Reason for choosing Healthie The integrations on Healthie seemed useful Review Source CW Cassidy W. Health Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "All encompassing platform for clients and providers" March 8, 2025 5.0 I'm using the free version since I am just starting up my practice, and I have been very grateful to find all of these tools through a single platform. Pros Healthie is a thorough and well rounded platform that meets a majority of needs for my practice all in one place. There is a wealth of information and support for learning how to use Healthie, and regular updates and improvements to the service. Cons It takes a while to learn and integrate with the platform, but with the guided help and a methodical approach I am getting to know how it all works. Review Source BS Bec S. Mindset Coach and Hypnotherapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great platform, easy to navigate " April 15, 2025 5.0 Pros It’s easy to navigate and user friendly. The sound and video quality is great on calls with clients and my clients seem to find the platform easy to navigate also creating a positive experience. Cons I have had an overall positive experience so far, nothing negative to report as of yet. Review Source LE Lori E. Nutritionist Hospital & Health Care Used the software for: Less than 6 months ### "What I like about Healthie" March 4, 2025 5.0 Pros The videos were very informative and customer service was always available via email or phone Cons I would like to see a video from the initial email to invite the client to Healthie through the process of getting them set up, set appointments, video appt. payment etc. instead of seperate emails for each of those tasks. Review Source GM Govind M. Health Coach Medical Practice Used the software for: I used a free trial ### "Healthier Review" December 19, 2024 4.0 Healthie streamlines practice management with its all-in-one platform, but its complexity and limited customization can be challenging for new users. Pros Healthie offers an all-in-one platform with features like scheduling, billing, and telehealth, making practice management seamless. Its user-friendly interface enhances workflow efficiency for healthcare professionals. Cons Healthie can feel overwhelming for new users due to its wide range of features. Additionally, customization options are limited for some workflows, which may not suit all practices. Review Source EM Eileen M. Dietitian Health, Wellness and Fitness Used the software for: 6-12 months ### "Good product " January 19, 2025 5.0 Pros I liked that they are very client focused. Cons I needed to get more patients to my practice Review Source VR Verified Reviewer Founder and CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Gets expensive quickly" July 22, 2021 4.0 I'm not thrilled with Healthie, especially with this new charge. My employees like Healthie, and it makes their job easier - although it makes my job harder as admin. Pros I like that Healthie has a lot of automation features and makes client management easier. Cons If you're a growing business, Healthie gets expensive quickly. I just added our third practitioner, which was a surprise that it would add $50/month ($600 year) and we're now up to $200/month ($2400 year). For a small business with independent contractors, that's a lot of money and I don't feel like what Healthie provides is worth it. The calendar is not intuitive, admin settings are not all-inclusive, and we still have so many questions. Some of our questions have been answered by 1:1 calls with our account managers, and some have been through the help desk, but neither option are very adept at explaining solutions in a thorough way to someone just learning the system. One issue that I was told was a special option that could be done through the help desk took 7 emails from me to get it set up and now it looks terrible - not at all how it was described to me. It's frustrating. Review Source VR Verified Reviewer Principal Consultant Used the software for: 6-12 months ### "Fantastic! Made starting my own practice easy!" November 29, 2017 5.0 It was quick and easy to use. Pros There are so many things that I like about this software. I'll start with the photo food logging as it's key to getting results with my clients. To be able to see what my clients are eating and drinking and provide feedback directly is awesome. I also really like all the practice management features like scheduling, charting and billing. Really makes managing my own practice possible. And lastly I'm very impressed with the support. Whenever I have a question, the support team is ready and available and you can tell that everyone is very dedicated to the software. Cons The thing I like least about the software is the goals feature. Key to nutrition counseling and behavior modification is setting goals. I find this feature to not be very client friendly. I would like my clients to easily be able to see their goals on the phone app but it's difficult. I would also like to be able to archive goals and keep only current goals active. Because the software doesn't allow this, the goals build up with ongoing clients and it's confusing for the client to know which ones they're currently working on. Review Source NR Niki R. Nutritionist Health, Wellness and Fitness Used the software for: 2+ years ### "Healthie Fan" June 2, 2021 5.0 So far, it's been excellent and I know that I can do so much more. I've just started learning more about care plans and I'm looking forward to incorporating that into my practice. Pros The product is easy to use and customer support is excellent. I'm sure that I'm only skimming the surface in terms of functionality, but the more I learn, the more I appreciate the software and the ways I can use it to make my job easier. Cons I'd like to see a macro/micronutrient tracker/calculator incorporated into the software. I'm a fan of photo food journaling but gathering more detailed information from a food tracking application like Cronometer or My Fitness Pal is very helpful. It would be nice not to have to jump from application to application but that might be asking too much. Reason for choosing Healthie Truthfully, my mentor introduced me to Healthie and I haven't found a reason to change. I also really appreciate the business mentorship program. \[SENSITIVE CONTENT HIDDEN\] has been a lifesaver and as someone new to the nutrition/dietetics field, she continues to push and help me grow. Review Source LB Liz B. Registered Dietitian Health, Wellness and Fitness Used the software for: 1-2 years ### "Private Practice RD" August 31, 2020 5.0 Pros It’s relatively easy to use. It meets the needs for my operation. In terms of scheduling, taking payments, and submitting insurance claims. I like the support from the blog and the webinar content is relevant. Cons I run into challenges using it on my iPad Pro through the app and from a search engine. Sometimes I am logged into a session and so is my client but we don’t connect with each other. Reason for choosing Healthie The support staff Review Source AB Ali B. Office manager Health, Wellness and Fitness Used the software for: 2+ years ### "Great all in one!" August 7, 2020 5.0 It's been great. When we started on 2017 it was fairly new and I've watched it grow and get better and better. They listen to your requests and try to implement then as soon as possible. Pros I like that everything is in one program. We had 5 different programs just to schedule an appointment. Cons I can't think of anything. I send a request off things I'd like to see and they jump on it and make it better! Review Source Similar Products Featured ## Related categories [Telemedicine](https://www.capterra.com/telemedicine-software/)[Mental Health EHR](https://www.capterra.com/mental-health-ehr-software/)[Therapy](https://www.capterra.com/therapy-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.