# Page 2 | Healthie Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Healthie the right Coaching solution for you? Explore 121 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167439/Healthie/reviews --- Healthie 4.4 (121) [View alternatives](https://www.capterra.com/p/167439/Healthie/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 6th, 2026 # Page 2 - Reviews of Healthie ## Showing most helpful reviews Showing 26-50 of 121 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KM Kit M. Co-founder, Clinical Director Medical Practice Used the software for: Less than 6 months ### "From Tebra to Healthie..." October 21, 2025 5.0 My overall experience with Healthie has been overwhelmingly positive. I cannot wait to design, build out and implement new programs using the many patient education and engagement tools Healthie offers. Pros Healthie has equipped me with the tools I need to automate keeping my patients engaged and learning between visits. Coming from a more traditional, clinically oriented ERH platform, Healthie provides what I and my practice need to compete in the technology landscape. Cons The only complaint I have is the inability to access the calendar to schedule follow-up appointments while on a telehealth call. Switched from [Tebra](https://www.capterra.com/p/129169/Tebra/) I was looking for something more education oriented Review Source AS Alexa S. Registered Dietitian Health, Wellness and Fitness Used the software for: Less than 6 months ### "Healthie not the greatest, but most definitely not the worst" April 8, 2026 4.0 My overall experience with Healthie has been decent—it’s not bad, but it’s not the best either. The platform offers a wide range of features that are helpful for managing clients, scheduling, and communication, which makes it a solid all-in-one solution. However, it can feel a bit unintuitive at times, and certain tasks take more steps than expected. There’s also a noticeable learning curve when getting started. While it gets the job done and has strong functionality, improvements in ease of use and support would make the experience much smoother and more enjoyable overall. Pros What I liked most about Healthie is that it’s a comprehensive, all-in-one platform that brings together scheduling, client management, charting, and communication in one place. It clearly saves time compared to juggling multiple tools, and the client-facing experience is polished and professional. The telehealth and messaging features are especially convenient, making it easier to stay connected with clients. That said, while it’s powerful, it’s not as straightforward or intuitive as I would have hoped. Some workflows feel a bit clunky, and there’s a learning curve to navigating certain features efficiently. Cons One of the main downsides of Healthie is the lack of direct, real-time support. When issues come up, it can be frustrating to rely on email or help articles instead of being able to quickly speak with someone. This can slow down problem-solving, especially when something urgent affects client care or scheduling. Additionally, response times aren’t always as fast as you’d hope, which can disrupt workflow. For a platform that handles so many essential functions, having more accessible and immediate support options—like live chat or phone support—would make a big difference in overall user experience. Review Source SS Stefani S. Dietitian Health, Wellness and Fitness Used the software for: 2+ years ### "Solid platform for healthcare professionals, with some caveats" March 9, 2026 3.0 It’s served it’s purpose for me as a healthcare professional and I haven’t had any major issues with it. It’s also fairly priced I think for the capabilities it possesses. But it is due for a major update and more rich features. Pros It is an all-in-one system which is great for healthcare practitioners like myself. You can assign and create forms, take notes, schedule appointments and more in this system. It keeps track of all of my clients and notes as well in one comprehensive place. Cons There are limitations on the app and some actions need to be taken on desktop only. Also, I haven’t experienced any significant updates to the platform over the past 8 years that I have been using it. And the video chat feature feels very dated. It could use a bit makeover, and some of the actions like saving a charting note are not the most intuitive. Review Source Carrie L. Owner, Integrative Health Practitioner Health, Wellness and Fitness Used the software for: 1-2 years ### "Try it out and you will love it!" August 28, 2025 4.0 My overall experience with Healthie has been great. They have very cost effective options for practices that are just starting out, and they have very advanced optioins for practices that have a lot of clients. Pros I enjoy using Healthie. It is very simple to navigate, create forms, and send information to clients securely. A subscription to Healthie also includes secure messaging, and secure calling with Fax (depending on the subscription level that you have. The value that Healthie provides is fantastic. It allows to to communicate with other practitioners/providers in the community and they have excellent client support as well. Payment processing is streamless and very effficient. Healthie makes it very easy to manage a practice. They also allow you customize the forms with your branding as well. It really is a fantastic platform and I love all of the integration options. Cons The only thing that I don't necessarily like is that, I have to copy customized forms and send them to clients individually. There may be an easier way to do it, but I haven't investigated it yet. Alternatives considered [Practice Better](https://www.capterra.com/p/159263/Better/) Reason for choosing Healthie cost for practices that are still growing was a major factor Review Source MJ Michelle J. Manager Alternative Medicine Used the software for: 6-12 months ### "Office manager " March 30, 2026 5.0 Great experience - Our whole team has a positive opinion about Healthie. I have never used the system until about 9 months ago. Its a great thought system that offers a lot of features Pros Healthie has ALOT of user friendly options for our care team to utilize. The ability to use more than one option on one screen is extremely helpful to navigate Cons I wish there was a way to add more time to a specific appointment - example: a hrt appointment takes 35 min. but for certains patients it may take longer. Adjusting appoinmtents on a client basis \*Adjust manually when booking If your system allows it, extend that specific appointment time slot when scheduling (Some platforms allow dragging the time block longer) Review Source DD David D. Owner Medical Practice Used the software for: 1-2 years ### "Let's get Healthie together! A great option for both micro practices and large multi center health organizations to engage their clients!" April 22, 2025 4.0 Enjoying the interaction with clients as I look to scale more programs in the platform coming out of my beta testing with a small cohort of clients I'd like the way healthy is constantly adding more features. As a PT using Healthie, I'd also like to see more remote measuring outcome tools like 2D pose estimation for monitoring mobility and joint range of motion improvements. Pros Ease of onboarding, ability to communicate with clients between sessions with secure messaging and gamified interactions through task completions. 'Healthie' habit stacking with accountability nudges in the platform work! Cons Would like to see more affordable ways to host and offer courses in the platform for micro practices looking to expand their programs. The current pricing model could be adjusted to try to assist smaller practices. This is why I give 4/5 stars, I'd like to see this course feature available for all package levels. Alternatives considered [YourCoach](https://www.capterra.com/p/238610/YourCoach/) Reason for choosing Healthie client onboarding was better in Healthie Switched from [InsightEMR](https://www.capterra.com/p/109728/InsightEMR/) Cost and patient engagement features between visits Review Source Amber K. R. CEO, Nutritionist, Health Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "Two Thumbs Up" April 22, 2025 5.0 Overall, this is a fabulous platform, whether just starting out or a seasoned pro. Customer service and tutorial walk-throughs are excellent. Pros I like the extensive templates and ease of use. The ability to (un)archive clients is appreciated. Being able to test the platform as you build your business and client stream supports not only practitioner growth but practitioner loyalty. Cons I wish I could fill out forms fullscreen instead of within the platform window, which can be small at times for adequate navigation. Alternatives considered [Vibly](https://www.capterra.com/p/10025895/Vibly/)[Practice Better](https://www.capterra.com/p/159263/Better/) Reason for choosing Healthie Better trial period with higher client load and comprehensive features. Review Source JR Jayne R. Owner, CEO Medical Practice Used the software for: 2+ years ### "Comprehensive Scalable Platform for Business Growth." February 21, 2025 5.0 Overall, I love using it. I've priced out other models and by the time you add in all the things you offer, it's competitively priced. The staff are responsive to emails, resolving issues quickly. I also like that you're partnering with other apps and businesses to expand the offerings instead of building it all out yourself. All in all, the collaborative spirit helps us sustain and grow our businesses. Pros I've used Healthie as my platform for at least 7 years. I like that I have one location for my education platform, notes, handouts, billing, scheduling, etc. It helps me provide a HIPAA secure platform for my clients that levels up my professionalism. I like that I can grow my practice - it's scalable. Cons The app is glitchy - it's often hard to have clients use it for the educational portal or form completion. It doesn't want to let them save it and move on to the next step. Although everyone is very responsive, it's hard not to have someone to call for help. Alternatives considered [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Reason for choosing Healthie I considered Simple Practice - this was not listed above. Picked for pricing and options available to us. I don't want to have to figure out what's in my bundles. Review Source KR Kelson R. Clinician and Manager Medical Practice Used the software for: 6-12 months ### "Great tool for a small starting medical office. Still needs some tweaking but would recommend!" April 28, 2025 4.0 Overall, it has been a good experience and I would recommend it to others. I am hoping that more and more enhancements will come to make it easier to navigate and make it more customizable. Pros It is fairly easy to use and customizable to a point. Cons I would like to see more flexibility with the preset intake form options, ability to remove certain working or options. For example, the question that asks how they heard about us, it would be nice to be able to customize those options and still get reporting. The way it is currently set up is not great. Would also love to have the ability to customize what info they person has to put in when booking an appointment as birthday and gender would be great to have right at the start. I would also love the ability to customize the appointment confirmation screen with a personal message. Many don't realize they will get an email and that they need to set up an account to complete their paperwork. Last, navigation is a little clunky. I would like to be able to get to patient info a little easier. Review Source LF Lidia F. RDN Medical Practice Used the software for: Less than 6 months ### "Great overall but needs improvements" May 11, 2026 4.0 Great overall, but please create a place to leave feedback for improvement and better access to sup. Pros User friendly & integration of multi services with EHR like fax, billing, messages, food log, goals. Cons No help for urgent matters like getting locked out of account & having to wait hrs. Food log feature Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Healthie Healthie had more features I needed and was more user friendly. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Healthie had more features I needed and was more user friendly. Review Source BW Barbara W. NBC-HWC Board Certified Health and Wellness Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "Really like the healthie platform!" February 21, 2025 5.0 The healthie platform enables me to offer my clients a portal and messaging that are HIPAA-compliant, where we can securely share information while safeguarding PII. It has been a great tool that helps me manage client intake and interactions, and for monitoring client progress. I feel like healthie is a platform that I can grow with as my business and client base continues to grow! Pros As an independent health coach, healthie made it easy for me to get started with a practice management platform without having to make a huge initial investment. I like that that there are many useful features available on the free tier, and that it's HIPAA-compliant. And, as a former graphic designer, I also like the aesthetics of the user interface. Cons Some of the features and tools aren't that intuitive to use. Clearer how-to instructions and/or step-by-step tutorials would lessen the learning curve and make those tools easier to use. I also wish healthie had an itegration with Square!! Switched from [Practice Better](https://www.capterra.com/p/159263/Better/) Practice Better had too many limitations on their free tier. It was also too expensive for me. And I thought the interface looked stodgy and dated. Review Source CV Chritina V. Founder and CEO, Master of Public Health and Registered Dietitian Nutritionist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent Virtual Platform" April 28, 2025 5.0 I use Healthie everyday for my private practice and I love how it has allowed me to provide excellent customer service to my clients. Pros Healthie has been a very intuitive platform for my private practice. Cons Nothing in particular, though I am excited about more AI integration for note taking. Review Source KG Kassandra G. Registered Dietitian, owner Health, Wellness and Fitness Used the software for: 2+ years ### "Glad I chose Healthie when I opened my private practice" February 25, 2025 5.0 I've used Healthie for 7 years and find it useful for all of my small business needs. Pros Ease of use, convenience and ability to personalize. Cons For some reason, my video calls regularly cut out and I'm unable to troubleshoot a solution. My internet speed/connection is excellent (Quantum Fiber) and no other freezing/disconnections occur on other sites or when streaming/dowloading. Review Source NN Nabil N. IT Manager Information Technology and Services Used the software for: 6-12 months ### "Solid platform for managing clients and care workflows" May 4, 2026 4.0 Does a good job of centralizing what would otherwise be scattered across multiple tools. Once the team is up to speed on it the day to day operations run smoother and less falls through the cracks. Pros Client management and scheduling work well together in one place. The payment processing is integrated cleanly and the portal gives clients a straightforward way to interact without needing to chase things down over email. Cons Learning curve is steeper than expected for some features and the interface takes some getting used to. Customization options for certain workflows are more limited than we'd like. Review Source BM Bramwel M. Food and beverage attendant Food & Beverages Used the software for: 2+ years ### "THE BEST OF ALL TIMES PLATFORM... HIGHLY RECOMMEND " December 18, 2024 5.0 Generally i had the best experience using healthie I highly recommend it Pros It is very easy to use The user interface is very good It is pocket friendly It has fantastic customer support Ability to ask clients to track their own matrices Cons Sometimes you can get lost in finding information But otherwise the platform is great Review Source CO Cheryl O. owner Medical Practice Used the software for: 2+ years ### "Healthie software for health care providers" February 21, 2025 5.0 Great customer support. If I have a question, I get a response usually day of. Pros Healthie streamlines my private practice in a comprehensive manner. I'm able to keep HIPAA secure charting, chat w/my patients, receive and send faxes, build forms and documents, bill patients and provide high quality zoom meetings for individuals and groups. Cons I love the food photos that patients provide but would appreciate Healthie to integrate AI technology to show indepth nutrition analysis. Review Source SH Sharon H. owner Health, Wellness and Fitness Used the software for: 2+ years ### "I made a great choice with Healthie!" May 7, 2025 5.0 Easy, just what I need, love faxing option Pros Takes multiple practitioners, charting can be by voice! Cons Would like billing button less buried, need to make fax numbers by Doc alphabetical and deletable... Review Source KM Kendra M. Sports Dietitian Health, Wellness and Fitness Used the software for: 2+ years ### "Healthie is the best platform for nutrition professionals" February 21, 2025 5.0 I have been using Healthie for over 5 years and would not choose another EHR. This is by far the best platform for nutrition professionals. Pros The customer service provided by Healthie is the best. They are quick to answer and follow up when needed. The team at Healthie is constantly striving to improve their product and ensure that their customers receive quality service. Cons I wish Healthie integrated email marketing for newsletters within the platform. Review Source LR Liz R. Dietitian Health, Wellness and Fitness Used the software for: 2+ years ### "Long time Healthie fan " February 27, 2025 5.0 I've been using Healthie since 2018 and really love the platform! Pros All in on HIPAA compliant charting system- I love that most everything is in one place and easy for me to use for sessions, charting, messaging patients, and billing Cons I don't dislike anything but am looking forward to the launch of new features in the future as the company grows! Review Source DG Dawn G. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great for communication " April 15, 2025 4.0 I don't have a paid account yet. So my experience for what I have been able to do has been fine. Again, I would like the form making process to be more streamlined and have more options to make that faster. Other than that, I like it. Pros Communication between me and my clients. I like that I can answer questions in real time and not make my clients have to wait long for inquiries. Cons I have been on putting my intake form into the system. It is taking me a VERY long time. The Healthie system is not easy to make forms. I would like to see more options to make that process go a little faster. Alternatives considered [Practice Pro](https://www.capterra.com/p/115871/PT-Practice-Pro/) Reason for choosing Healthie Looked easier to use. Less overwhelming. Price was also better Review Source LP Libby P. Dietitian and Consultant Health, Wellness and Fitness Used the software for: 2+ years ### "Has it all!" February 27, 2025 5.0 I'm so glad I made the switch years ago. Pros How everything I need to run a paid practice is in one place - the charting, faxing, notes , messaging, integrations with products like ClearStep...it's so easy to use! Cons Insurance billing is clunky. I wish I could email all my clients from the platform. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) The price was increasing, and I looked at what else was around. Healthie has the most all-in-one with eating disorder settings. Review Source SG Stephanie G. CEO Medical Practice Used the software for: Less than 6 months ### "Superior to other platforms" February 22, 2025 4.0 I have received assistance promptly every time I requested help and I have not had any trouble with functionality, nor have my clients. Pros There are a wide variety of resources and the support staff is responsive. Cons It is more expensive than other systems because you have to pay for various functionality separately. Alternatives considered [Practice Better](https://www.capterra.com/p/159263/Better/) Reason for choosing Healthie The integrations on Healthie seemed useful Review Source FM Felipe M. LPC Associate Mental Health Care Used the software for: Less than 6 months ### "Ease of use" March 15, 2025 5.0 I love the fact that they allow you to get started with a free tier, something a lot of similar platforms don’t offer. Pros Ease of use, streamlines all my intake and billing needs all in one place. Cons I haven’t seen much to be honest! If anything, I don’t like that this hasn’t been more visible in social media outlets, which it should be! Review Source CW Cassidy W. Health Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "All encompassing platform for clients and providers" March 8, 2025 5.0 I'm using the free version since I am just starting up my practice, and I have been very grateful to find all of these tools through a single platform. Pros Healthie is a thorough and well rounded platform that meets a majority of needs for my practice all in one place. There is a wealth of information and support for learning how to use Healthie, and regular updates and improvements to the service. Cons It takes a while to learn and integrate with the platform, but with the guided help and a methodical approach I am getting to know how it all works. Review Source MV Mindy V. Registered Dietitian Health, Wellness and Fitness Used the software for: 6-12 months ### "Love Healthie" February 21, 2025 5.0 I love having a one stop shop for clients Pros The ease of use around client care for telehealth Cons Lots of changes to keep up with but also helpful Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Healthie Free to start out, lower risk. 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