# Page 4 | Healthie Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Healthie the right Coaching solution for you? Explore 121 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167439/Healthie/reviews

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Healthie

4.4 (121)

[View alternatives](https://www.capterra.com/p/167439/Healthie/alternatives/)

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Last updated May 6th, 2026

# Page 4 - Reviews of Healthie

## Showing most helpful reviews

Showing 76-100 of 121 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AB

Ali B.  
Office manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great all in one!"

August 7, 2020

5.0

It's been great. When we started on 2017 it was fairly new and I've watched it grow and get better and better. They listen to your requests and try to implement then as soon as possible.

Pros

I like that everything is in one program. We had 5 different programs just to schedule an appointment.

Cons

I can't think of anything. I send a request off things I'd like to see and they jump on it and make it better!

Review Source

SM

Sherian M.  
Natuopathic Doctor  
Alternative Medicine  
Used the software for: 6-12 months

### "Best all in one software "

September 15, 2020

5.0

My experience with HEALTHIE has been wonderful. I would like a little better support when needing to ask questions but they do eventually get back to you. I would also like to see an automatic review section so that clients can do a review once their appt is over.

Pros

The scheduling, charting, billing all in one is the perfect combo.

Cons

I would like to see the Care Plan feature be a bit more friendly for alternative health users.

Reason for choosing Healthie

Cost was cheaper and provided more things I needed.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Cost and more alternative healthcare friendly.

Review Source

AH

Amy H.  
owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Poor customer service, pricing unclear"

December 29, 2020

2.0

I am very frustarted with the pricing and lack of customer service.

Pros

I thought it would be nice to have the client portal, journal, chatting, and customizable forms. ...

Cons

The customer service is terrible and the pricing is not clear from the start. They kept adding charges with no explanation

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

the journal aspect

Review Source

Jenna W.  
Owner, Registered Dietitian  
  
Used the software for: Less than 6 months

### "EXCELLENT, easy, productive"

November 30, 2017

5.0

Pros

The ability to do everything I need to run a successful business in one platform is AMAZING. I was scared to start my own private practice because I didnt know how I was going to be able to do billing, paperwork, and organize myself, and set myself apart from other RDs - Healthie helps me do all of that and more!!!

Cons

The app is a little buggy sometimes, it quits and can be hard to respond in at times. The messages piece can be very slow. But the website portal has not let me down it is easy to manage and my clients really enjoy posting and utilizing it's features!

Review Source

SR

Sarah R.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Awesome EHR"

February 4, 2021

5.0

It is a wonderful system

Pros

The system is super user friendly. It is a quick and easy format to communicate with patients.

Cons

Nothing it was a really great system. No complaints

Switched from

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)

This system was a better fit for dietitians.

Review Source

KO

Kenzie O.  
Nutritionist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Healthie Review"

February 3, 2023

3.0

Pros

The ability to connect your calendar, hold all documents in the same place, and easily contact clients is beneficial.

Cons

The customer service is awful. It is hard to get a hold of anyone, and unless you are on a premium plan, they will not call you to help you navigate the system. Payments have been delayed by quite a while, and there are many small glitches within the platform that make navigating from page to page cumbersome.

Review Source

Ani P.  
Pain Resolution  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Doesn't Fit"

February 1, 2023

3.0

Pros

I've been looking for scheduling and EHR software that was HIPPA compliant and was told by few nutritionists that it is great.

Cons

The platform tells you that it's for massage therapists as well as other practitioners, BUT you have to invoice the clients. That will not work for massage therapy practices.

Review Source

LM

Loni M.  
Account Executive  
Information Technology and Services  
Used the software for: 6-12 months

### "Healthie Platform"

July 21, 2020

5.0

Overall experience with Healthie is that it is a very user friendly platform and I am comfortable using it with clients knowing that they are going to understand and benefit from the platform too.

Pros

I like that this software is easy to use and easy to explain to clients how to use the different functions and navigating the platform.

Cons

I don't think there is anything that I currently like least about the platform, it is a huge improvement from the previous platform that I was using.

Review Source

VR

Verified Reviewer  
Owner  
  
Used the software for: 6-12 months

### "Great platform that keeps me organized. "

November 28, 2017

5.0

Benefits of making sure my online practice is HIPPA compliant.

Pros

My favorite part is having all my notes in order and easy to find. I also love that it gives my clients the option to log food, physical activity, etc.

Cons

My business is not full-time and is done more for fun. I wish there was an price option based off number of clients.

Review Source

SL

Sierra L.  
Online Nutrition Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Customer Support"

May 11, 2021

5.0

Pros

The software itself is great, it has all the features I was looking for as a startup business. Mostly I’m impressed with the customer support team. I had to switch platforms due to income, but when I switched I lost all of my clients progress notes. I reached out to the support team and within a week they were able to download all of my forms and progress notes and get them to me. I also reached out for numerous other things which they were exceptionally speedy with helping out. An amazing team and an amazing platform. When I have a larger clientele I will be switching back to this platform.

Cons

The only thing I would like from this product is to add a food database for clients to track with.

Review Source

AH

Amy H.  
Owner, Integrative Nutritionist  
  
Used the software for: 6-12 months

### "Life & Business Changer!"

November 28, 2017

5.0

Pros

Easy to navigate for practitioners and patients. I love how you can customize forms and give patients access to different levels of support/care. My newest favorite thing about Get Healthie is that my monthly follow up charting automatically pulls over my notes from the last appointment so I can see what we talked about without having to swap between screens.

Cons

The ONLY minor dislike I have is that it must be a data heavy program because it can run very slow from time to time. The most recent update did increase the speed a bit though!

Review Source

Kelly S.  
Nutrition and Wellness Consultant  
  
Used the software for: Less than 6 months

### "Overall positive experience with Healthie. It has a few key features that make my job easier."

December 3, 2017

4.0

Pros

I like the ability to create forms and intake flows for my patients. It is also very helpful to be able to separate new and existing patients, send different handouts, recipes, forms to complete, etc.

Cons

That it does not have a way for my patients to track macros (such as MyFitness Pal) within the interface.

Review Source

AC

Anastasios C.  
nutritionist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Phenomenal beginning up"

June 12, 2021

5.0

Without mind think all that could be within reach.

Pros

Senior individuals are continually able to grant information and give criticism. Extraordinary accommodating climate, loads of cross-correspondence, and the Shore ditch area is incredible for sure.

Cons

Generally very satisfied however web service is a little bit complex.

Review Source

VE

Val E.  
RD, owner  
  
Used the software for: 1-2 years

### "Great company working hard to create the go-to platform for RDs"

December 1, 2017

4.0

Pros

I enjoy the variety of features offered in a single program: client charting, billing, scheduling, reporting, telehealth, client app, e-fax

Cons

UI is inconsistent and not always user-friendly. Product is expensive, especially for a new RD or one who is switching from another service.

Review Source

Jared H.  
Research Assistant  
Higher Education  
Used the software for: I used a free trial

### "Wonderful for telehealth!"

April 30, 2019

5.0

Pros

\-Easy to use -Great video chats -Great text-based chats -Perfect for talking to a doctor, without going in to see a doctor!

Cons

\-Really, nothing to complain about, it made visiting my nutritionist so much easier!

Review Source

LS

Loren S.  
blogger  
Internet  
Used the software for: Less than 6 months

### "The ideal software to maintain your health."

August 20, 2018

4.0

It has allowed me to keep in touch with my nutritionist, it is an ideal software for our communication.

Pros

It can be used easily and intuitively, you don't need to be an expert, and you can use it from the phone comfortably, it has excellent tools and offers webinars and blog posts that are really useful to their subscribers, it allows the ideal communication between the nutritionist and his patient. Their customer support is is friendly and attentive.

Cons

The software is a bit heavy and sometimes has some errors that don't allow you to carry out the actions properly. It's expensive.

Review Source

ET

Eduardo T.  
Medical Dr  
Medical Practice  
Used the software for: 6-12 months

### "A Good software to use"

July 5, 2021

4.0

You can have the info you need on hand, I would say is a good software to add in your practice

Pros

Is friendly, and not difficult to use, is a good source for info

Cons

Some time you can get lost finding inf.

Review Source

Bernice H.  
Holistic Nutrition Consultant  
  
Used the software for: Less than 6 months

### "I have had great experience with the staff at getHelthie. They are readily available."

December 1, 2017

5.0

It's easy for me to offer this to my clients and easy for them to use.

Pros

It is fairly easy to use for the client and for myself. Easy to plug in information. Set up to be ready to go. Better than something I could have created myself. I really like that the clients can input their own credit card numbers with out going though me.

Cons

There are some glitches that are being worked out. I would like to have a part that analyzes the clients food intake values.

Review Source

Mikka K.  
Registered Dietitian Nutritionist  
  
Used the software for: Less than 6 months

### "Private Practice Registered Dietitian"

November 29, 2017

5.0

Pros

I love the customization abilities. The ability to make your own intake forms and charting forms is a great function. I also really like that the HIPAA form was prepared for us.

Cons

I don't like that when you bill a person it shows up on their bank statement as Healthie. I wish I could customize it to say my practice name. I'd also really like to post the client packages to my website without the prices showing up.

Review Source

CG

Catalina G.  
Physician  
Alternative Medicine  
Used the software for: Less than 6 months

### "Healthie benefits"

August 13, 2020

5.0

Ease of use, communicate easily with patients, monitor progress, integration with Fullscript and Fitbit

Pros

Chatting with patients I liked the most with this system

Cons

No option to send e-prescriptions is a problem

Switched from

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)

Price Switch medical field Communication with patients

Review Source

MM

Maja M.  
Dietitian  
Hospital & Health Care  
Used the software for: 1-2 years

### "Review"

January 29, 2020

5.0

Pros

That it is use friendly and easy to get started

Cons

I really enjoyed the software and I had a great experience with Healthie, but because of not as a high volume of patients as expected (new to business), I wasn't able to justify the price point

Reason for choosing Healthie

Great reviews by other dietitians

Review Source

Samantha S.  
Dietitian  
  
Used the software for: Less than 6 months

### "I enjoy using the Healthie App and i've had success with it"

December 1, 2017

5.0

Pros

I like how many features it has and how it incorporates a lot of systems into one software. I like how it allows people to keep track of their own journaling and logging, no more paper work to keep track of.

Cons

I wish the calendar had more options almost like calendly or schedule once. I wish there was more guidance for patients on how to use the app when they get started and log in.

Review Source

AW

Ariel W.  
Registered Dietitian  
  
Used the software for: 6-12 months

### "Great on admin side, could greatly benefit from a better user experience for clients. "

December 1, 2017

3.0

Pros

Everything is all in one place. Billing, scheduling, telehealth video calls, easy links to your websites, etc.

Cons

I wish my clients could check off their weekly goals as they achieved them. That would make a HUGE difference in engagement with them.

Review Source

SC

Sandy C.  
Private Practice Dietitian, Nutrition Therapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Takes time getting used to but overall happy with the features. "

December 5, 2017

4.0

Needed one Platform for all the things that are involved in patient care- CRM, scheduling, payments, billing insurance and messaging! Bravo!!

Pros

Keeping client info, apts, charting and billing in one platform! I was using multiple platforms. Still have fax in another one because I don't want to change fax numbers.

Cons

Clients complain of many glitches - clumsiness in their end. It would be great to have a "Reminder Feature" so that we as RDs know when to check in with patients or other stuff between appointments. Also would be awesome to have EMail Marketing capabilities. I still use Mailchimp for my newsletters.

Review Source

VR

Verified Reviewer  
Owner  
  
Used the software for: Less than 6 months

### "Healthie has been a wonderful tool to help me streamline my practice by having everything I need "

December 5, 2017

5.0

Pros

The customer service and ability to have everything integrated into one platform. I love the journal that allows clients to easily log everything

Cons

It does take some time to get use to and figure out exactly how to navigate everything. Sometimes I wish the way you upload an already created document was easier and can be done without asking for support

Review Source

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