--- title: "CWD CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CWD CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/167442/CRM-Software/" page_type: "product" language: "en" --- # CWD CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CWD CRM Software ## What is CWD CRM Software? A platform to organize and track interaction with potential or existing clients, partners, agents, and contacts. ## What is CWD CRM Software used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Per User, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CWD CRM Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.cairowebdesign.com&name=CWD CRM Software) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CWD CRM Software 4.5 (2) VS. [4.5 (4,481)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $99 Per User, Per Year Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.4 (4,382) Value For Money 4.0 (2) Value For Money 4.3 (3,512) Customer Service 4.0 (2) Customer Service 4.4 (3,522) ## CWD CRM Software alternatives [4.4 (18,804)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,993)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (742)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (620)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) ## FAQs about CWD CRM Software Overview ### What company size and specific industries is CWD CRM Software built for? CWD CRM Software is designed for businesses of all sizes, since the vendor description does not specify a particular company size, industry, or sector. It appears to be a general-purpose CRM option rather than a solution aimed at a narrow market segment. Features and Usability ### What are the key features of CWD CRM Software? CWD CRM Software offers contact management, lead management, lead qualification, and sales pipeline management for tracking prospects through the sales cycle. It also includes calendar/reminder system, task management, and interaction tracking, plus document storage, email marketing, marketing automation, forecasting, quotes/estimates, segmentation, referral tracking, and social media integration. Getting Started and Support ### What training and onboarding options does CWD CRM Software offer? CWD CRM Software provides documentation for training and onboarding. Documentation gives teams written reference material for learning features, reviewing setup steps, and checking details as needed during implementation and day-to-day use. Getting Started and Support ### What customer support options does CWD CRM Software offer? CWD CRM Software provides 24/7 live rep and chat support for users needing help. No reviewer feedback is available to describe response times, helpfulness, or common frustrations, so only the listed support channels can be confirmed. ## Features AI summary Based on 14,670 CRM reviews Capterra reviewers point to these as the CRM features buyers care about most: - **Contact Management** (**44%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**43%**) - **Lead Management** (**44%**) CWD CRM Software supports all three of the top-priority features: **Contact Management**, **Sales Pipeline Management**, and **Lead Management**. Together, these capabilities help businesses keep customer records organized, track deals through each stage of the sales process, and manage new prospects more effectively, allowing teams to improve follow-up, maintain visibility into opportunities, and close more sales. Contact Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Sales Pipeline Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Lead Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Task Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Calendar/Reminder System 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Notifications/alerts for upcoming events or tasks Email Marketing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns CWD CRM Software 17 features Notifications/alerts for upcoming events or tasks Manage, organize, and store contact information Store and organize documents in a centralized system Create and send email blasts/campaigns Form predictions based on past and present data/trends Track interaction history by documenting conversations for contacts Incorporation of a chat or messaging system within an organization's internal communication infrastructure Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Automate workflows and trigger campaigns based on customer actions Generate quotes or estimates for customers Log and store the source of contacts/leads Pipeline view and tracking lead status Group leads or contacts based on their specific characteristics Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Create, manage and track all task activities and progression Organize customer data and accounts by user or geography Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 4.0 (2) Basic $99.00 Per User,Per Year Value for money 4.0 (2) 4.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (2) 4.0 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JR Jeferson Rafael C. Consultor Comercial Machinery ### "Avalição do CRM " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 20, 2023 hoje trabalhamos com o pós venda ( peças e serviços ) utilizo CRM, para prospecção, funil de vendas , gestão de equipes e performasse, realização de orçamentos e fechamentos de vendas . como gestão te agenda e visitas . O sistema como um todo e muito bom mas a meu ver ter que ter alguns pequemos ajustes normais adaptativos de todos os sistemas , caso a caso . Pros Interface de fácil acesso, prático e interativo . Gosto muito de estar acompanhando o funil de vendas e o mapa de onde estou vendendo e fantástico. Cons Não que eu menos goste, mas a alguns dias ele esta lento, fica caindo e demora para buscar as informações na base . Como trabalho com vendas de peças as mesma possuem código de identificação, o bom seria se tivesse um botão para ocultar os códigos antes de gerar o PDF. Pois as vezes levamos um tempo realizando um orçamento e o cliente não compra e só para pegar os código e realizar cotação com o concorrente . claro que já estou dando uma sugestão . Switched from [Apollo.io](https://www.capterra.com/p/158696/Apollo/) Devido as integrações com outros sistemas e setores da empresa Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User HR Assistant Government Administration ### "Managing business processes with CRM" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 15, 2019 Was impressed with what the CRM helped us achieve as an organisation, though I was using it as an end user it helped me reduce the business information of some of our key clients. Pros It helped in managing many of the our business processes like customer data as well as accessing business information in one central system. Cons The product is very good and no complaints, it eases doing business work. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.