Who Uses This Software?

Startups and small teams


Average Ratings

1 Review

  • 4 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
  • Pricing Details
    Free-tier for teams up to 5 members.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Cuzwork
  • cuzwork.com
  • Founded 2016
  • Netherlands

About Cuzwork

Ticket tracking made easy and fully customizable. Cuzwork projects enable you to organize and prioritize your projects in a flexible and configurable way.


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Cuzwork Features

  • Assignment Management
  • Dashboard
  • Escalation Management
  • Issue Auditing
  • Knowledge Base
  • Recurring Issues
  • Scheduling
  • Task Management

Cuzwork Reviews Recently Reviewed!


Excellent product with easy to add customization

Jun 19, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: With every customer we use a slightly different way of working. With their custom ticket statuses in combination with custom fields we can customize Cuzwork for each customer. We need them to agree to add a new feature and i.e. they need to define a release version. In the custom fields options we can also set a field to be required (*) that makes sure the customer always enters that field and saves us a lot of time communicating.

I also like their feature that combines all updates into 1 email every 30 minutes.

Cons: Their API is not activated yet. You cannot set multiple users (sub team) as reporter or assignee in a ticket.

Overall: Save me a lot time communicating.