# Shyft Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Shyft Software - reviews, pricing plans, popular comparisons to other Employee Scheduling products and more. Source: https://www.capterra.com/p/167491/Shyft --- # Shyft Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Shyft ## What is Shyft? Shyft enables companies with 5,000+ employees to engage their hourly workers securely and at scale. Shyft empowers employees to flexibly manage their schedules with efficient, real-time shift swapping and communication. Managers report saving up to 4 hours per week with Shyft, and employees say Shyft boosts team morale. Teams are more effective, and customers have a better experience. Companies can also sync frontline scheduling data with their back-end workforce management systems. ## What is Shyft used for? [Employee Scheduling](https://www.capterra.com/employee-scheduling-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shyft?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.myshyft.com&name=Shyft) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shyft 4.5 (11) VS. [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (11) Ease Of Use 4.7 (5,044) Value For Money 4.2 (9) Value For Money 4.5 (4,809) Customer Service 4.2 (10) Customer Service 4.6 (4,827) ## Shyft alternatives Highest Rated [4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month [4.5 (1,270)](https://www.capterra.com/p/121248/When-I-Work/reviews/) Starting price $2.50 Per User, Per Month [4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing [4.6 (1,142)](https://www.capterra.com/p/153076/Homebase/reviews/) Starting price $30.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/167491/Shyft/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Messaging 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Communicate using messages within the system Mobile Access 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Reporting/Analytics 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Schedule Distribution 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Assign and distribute work schedules to individual employees or teams within an organization Shift Swapping 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Managing and trading shift details between employees Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Shyft 9 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Track employee schedules, availability, and performance across projects and tasks Communicate using messages within the system Access software remotely via mobile devices Manage and support multiple locations View and track pertinent metrics to find patterns and gain insights from data Assign and distribute work schedules to individual employees or teams within an organization Schedule shifts via online calendars and available employees Managing and trading shift details between employees Get Advice We can help you find the software with the features you need. Features 3.9 (11) 3.9 Based on 11 reviews ## Pricing Value for money 4.2 (9) ### Starting price Contact vendor for pricing Free trial available Value for money 4.2 (9) 4.2 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (10) 4.2 Based on 10 reviews ## User reviews Overall rating 4.5 Based on 11 reviews Filter by rating 5(6) 4(4) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent KM katrina m. Customer service Retail ### "Perfect solution to schedule " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2021 I love it. So easy to use really is a gem for scheduling and covering for future shifta Pros Overall this is the lifeline between employees to offer coverage, know upcoming shifts and manage scheduling issues. Cons Certain areas of program are just for certain situations and upper management. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User General ager Retail ### "Great app that gives time back to your leaders" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 6, 2021 Overll, Shyft is a great app that puts employees in control of filling any shifts they cant make. It gives time back to your leaders and gives employees a great opportunity to own their schedules. Pros Shyft is a great tool that allows employees to take responsibility for filling any shifts they cant make. This has given employees the great opportunity to pick up extra hours. Also, managers can be more productive with time because they dont have to spend time trying to get shifts filled. Cons The app signs you out frequently. This causes missed notifications and missed messages. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KJ Kayla J. Assistant Manager Retail ### "Shyft keeps the store running smoother" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 29, 2019 Pros Employees can post and swap shifts, message each other and managers, update availability. Really helps fill in the gaps if there are call outs or more hours need to be added. Cons Notifications seem to not appear anymore, which means one could miss important messages. I contacted support and they recommended a few steps that didn't resolve the issue. My phone is labeled as compatible with the app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 2, 2019 Hi Kayla, We are so happy to hear that Shyft keeps your store running smoothly, and makes shift coverage easier for your team! That is what we are striving for, so thanks for being a Shyft user. We are sorry to hear about the issue that you are experiencing with notifications. We would like the opportunity to resolve it because we know how important it is to be kept up to date! We can be reached at support@myshyft.com or via phone at 206-805-6802 ext 2. Thank you again for your feedback. We take each of these reviews seriously as it is our Customer Success Team's goal to provide the best experience possible for our users. We look forward to hearing from you! -The Shyft Team KA Kaylah A. ASM of Merch and ops Retail ### "Slightly complicated to start and then glitches make it a little irritating to use." 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 May 18, 2018 We streamlined shift swapping and made it easier to see who was switching and how often. The associates find it easy to get shifts covered without having to come in the store to call other associates from our phone list. Pros I like that posting and covering shifts are easy to do, its easy on the eyes and the rejection message is hilarious-"tough break" Cons The"inbox" should have a disabling function, as our store doesn't want the staff using that as a way to message about absences and lates. I don't like that when shifts are deleted, they stay on the feed and some shifts will post multiple times or when taken, it pops up several times on the feed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 10, 2018 Hi Kaylah, We really appreciate your feedback and review. We are happy to hear that Shyft has made it easier to post and track your teams shift swapping! We understand how it would be helpful to disable the direct message feature. I've let our team know that there is interest in implementing this functionality. We are sorry to hear that you are having issues with your shift cards. We would like to help sort this out and can be reached at Support@myshyft.com Thank you again for your feedback. We look forward to hearing from you! Best, Kristin CS Caitlyn S. Buisness and Training Specialist Retail ### "quick, frustrating, easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 16, 2018 being able to connect with staff Pros we can message the staff quickly like a text message. no other pros Cons can't see who likes your messages, can't see when someone has read a message you send them directly. Wish we could post shifts for only certain people to see (able to put them in groups). Wish we had a list every week of who switched shifts so it's easier to keep track, so we can follow up with the staff. We should have the option to change the staffs name, some of them are putting inappropriate names where it asks for the department, and we as admins can't change anything Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 10, 2018 Hi Caitlyn, Thanks for your feedback! We are happy to hear that Shyft makes it easy to connect with staff. I've let our team know that there is interest in knowing who has read direct messages. I've also outlined features that help address your comments: - To view who liked a post, swipe left and click \`like'. - Posting shifts to custom groups is available. First, create the group and add the team members. Next, follow the standard steps to post the shift. After the details are complete, post to 'My Groups and select the group you would like to post the shift to. - Lists of who has switched shifts are available in our Manager Dashboard at https://manager.myshyft.com/login. An \`export button is in the Calendar. - Our Manager Dashboard allows you to adjust employee names. First, click on the \`Team tab and select the person. Once you have changed their name or title, click \`save changes. We can be reached at Support@myshyft.com. Thanks again! SJ Sarah J. Department Merchandising Manager ### "Shyft saves us a ton of time and makes it a lot easier for associates to get their shifts covered." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 May 16, 2018 Pros It saves a lot of the hassle of shift swapping. Before we were having each associate call the store to request and confirm swaps. Now we can approve swaps whenever convenient. Cons It seems when we post general messages, it's always hit and miss whether the associates will see them or not. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 9, 2018 Hi Sarah, Thank you for the awesome review and feedback! We are happy to hear that the app has made it easier for the team to swap shifts. We are sorry to hear that team members don¿t always see the general messages. We're always are exploring enhancements to features like message notifications, and your feedback is helpful. Users can double check their notifications in the profile tab to ensure that they receive 'community notifications' We always welcome feedback and questions, and can be reached at Support@myshyft.com. Thanks again - happy Shyfting. Best, Kristin DO David O. General Manager ### "This app is perfect for communicating to your staff. It makes shift changes easy saving time" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 16, 2018 Pros I don't have to get shifts covered. My staff takes care of it all. All I have to do is approve or deny. Cons I'm an Admin and I can't delete any public posts. Sometimes my staff will argue about things through public chat. It would be nice if I could regulate the chat room. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 9, 2018 Hi David, Thank you for the perfect rating and review! We are happy to hear that Shyft saves you time and allows your team to cover their own shifts. Our Shyft Pro version provides the additional features outlined below: -Approve or deny shift change requests -Lock your location, approve or deny access -Delete user-posted content, including shift posts -Team tipping, allows people to add a tip to shift posts We¿d be happy to chat with you about Shyft Pro - feel free to reach out to us at Support@myshyft.com. Thanks again, Kristin AC Ace C. Business Training Specialist ### "Love the app!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 16, 2018 Pros Ease of getting a shift coverage, managers being able to see associates schedule when they post it on the app, and an availability update sent to the entire team. Cons There's a lot of glitches within the app. When a shift needing coverage gets posted and sends a notification on my phone, it sends a different date to what is actually posted. I have to go in the app to see the actual date posted. This trend has been happening with all associates in the store. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 9, 2018 Hi Ace, We are happy to hear that you love Shyft - thank you for the awesome rating! We are sorry to hear about the issue that you are experiencing with notifications, and would love to resolve the issue. We can be reached at support@myshyft.com. Thank you again for your feedback. We look forward to hearing from you! Best, Kristin ES Emilyne S. manager ### "NA" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 May 15, 2018 Pros I love how the leadership team does not have to ask individuals if they can or cannot work a shift. Having the ability to swap shifts through the software is much easier. Cons I wish the software allows employee to "change their mind" about covering a shift. When employees can no longer cover a shift. A leader has to deny and repost a shift. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 10, 2018 Hi Emilyne, Thank you for your review and feedback. We are happy to hear that Shyft saves your managers time and that it makes it easier for the team to cover shifts! We understand how it would be helpful to be able adjust a shift card rather than deleting and reposting. We have shared this feedback with our team. Thank you again for the feedback. Happy Shyfting! Best, Kristin LH Latanya H. General Manager ### "This APP is amazing for my store " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 15, 2018 Pros The ability to switch shifts and post shifts during peak time. no longer have to spend time call brand associate to come in. Cons Love everything about the app all leaders and brand associate love this software. We got every store in our district using the app. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 10, 2018 Hi Latanya, Thank you so much for the amazing rating and review! We are pleased to hear that it is saving you time, and that your entire district is using Shyft! Kudos to you. Happy Shyfting. 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