# Shyft Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Shyft the right Employee Scheduling solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167491/Shyft/reviews --- Shyft 4.5 (11) [View alternatives](https://www.capterra.com/p/167491/Shyft/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Shyft Ease of use 4.5 Customer Service 4.2 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer General ager Retail Used the software for: 2+ years ### "Great app that gives time back to your leaders" September 6, 2021 4.0 Overll, Shyft is a great app that puts employees in control of filling any shifts they cant make. It gives time back to your leaders and gives employees a great opportunity to own their schedules. Pros Shyft is a great tool that allows employees to take responsibility for filling any shifts they cant make. This has given employees the great opportunity to pick up extra hours. Also, managers can be more productive with time because they dont have to spend time trying to get shifts filled. Cons The app signs you out frequently. This causes missed notifications and missed messages. Review Source KJ Kayla J. Assistant Manager Retail Used the software for: 1-2 years ### "Shyft keeps the store running smoother" July 29, 2019 4.0 Pros Employees can post and swap shifts, message each other and managers, update availability. Really helps fill in the gaps if there are call outs or more hours need to be added. Cons Notifications seem to not appear anymore, which means one could miss important messages. I contacted support and they recommended a few steps that didn't resolve the issue. My phone is labeled as compatible with the app. Review Source Response from Shyft Technologies August 2, 2019 Hi Kayla, We are so happy to hear that Shyft keeps your store running smoothly, and makes shift coverage easier for your team! That is what we are striving for, so thanks for being a Shyft user. We are sorry to hear about the issue that you are experiencing with notifications. We would like the opportunity to resolve it because we know how important it is to be kept up to date! We can be reached at support@myshyft.com or via phone at 206-805-6802 ext 2. Thank you again for your feedback. We take each of these reviews seriously as it is our Customer Success Team's goal to provide the best experience possible for our users. We look forward to hearing from you! -The Shyft Team KA Kaylah A. ASM of Merch and ops Retail Used the software for: Less than 6 months ### "Slightly complicated to start and then glitches make it a little irritating to use." May 18, 2018 3.0 We streamlined shift swapping and made it easier to see who was switching and how often. The associates find it easy to get shifts covered without having to come in the store to call other associates from our phone list. Pros I like that posting and covering shifts are easy to do, its easy on the eyes and the rejection message is hilarious-"tough break" Cons The"inbox" should have a disabling function, as our store doesn't want the staff using that as a way to message about absences and lates. I don't like that when shifts are deleted, they stay on the feed and some shifts will post multiple times or when taken, it pops up several times on the feed Review Source Response from Shyft Technologies November 10, 2018 Hi Kaylah, We really appreciate your feedback and review. We are happy to hear that Shyft has made it easier to post and track your teams shift swapping! We understand how it would be helpful to disable the direct message feature. I've let our team know that there is interest in implementing this functionality. We are sorry to hear that you are having issues with your shift cards. We would like to help sort this out and can be reached at Support@myshyft.com Thank you again for your feedback. We look forward to hearing from you! Best, Kristin CS Caitlyn S. Buisness and Training Specialist Retail Used the software for: Less than 6 months ### "quick, frustrating, easy" May 16, 2018 4.0 being able to connect with staff Pros we can message the staff quickly like a text message. no other pros Cons can't see who likes your messages, can't see when someone has read a message you send them directly. Wish we could post shifts for only certain people to see (able to put them in groups). Wish we had a list every week of who switched shifts so it's easier to keep track, so we can follow up with the staff. We should have the option to change the staffs name, some of them are putting inappropriate names where it asks for the department, and we as admins can't change anything Review Source Response from Shyft Technologies November 10, 2018 Hi Caitlyn, Thanks for your feedback! We are happy to hear that Shyft makes it easy to connect with staff. I've let our team know that there is interest in knowing who has read direct messages. I've also outlined features that help address your comments: - To view who liked a post, swipe left and click \`like'. - Posting shifts to custom groups is available. First, create the group and add the team members. Next, follow the standard steps to post the shift. After the details are complete, post to 'My Groups and select the group you would like to post the shift to. - Lists of who has switched shifts are available in our Manager Dashboard at https://manager.myshyft.com/login. An \`export button is in the Calendar. - Our Manager Dashboard allows you to adjust employee names. First, click on the \`Team tab and select the person. Once you have changed their name or title, click \`save changes. We can be reached at Support@myshyft.com. Thanks again! kM katrina M. Customer service Retail Used the software for: Less than 6 months ### "Perfect solution to schedule " October 31, 2021 5.0 I love it. So easy to use really is a gem for scheduling and covering for future shifta Pros Overall this is the lifeline between employees to offer coverage, know upcoming shifts and manage scheduling issues. Cons Certain areas of program are just for certain situations and upper management. Review Source SJ Sarah J. Department Merchandising Manager Used the software for: 1-2 years ### "Shyft saves us a ton of time and makes it a lot easier for associates to get their shifts covered." May 16, 2018 5.0 Pros It saves a lot of the hassle of shift swapping. Before we were having each associate call the store to request and confirm swaps. Now we can approve swaps whenever convenient. Cons It seems when we post general messages, it's always hit and miss whether the associates will see them or not. Review Source Response from Shyft Technologies November 9, 2018 Hi Sarah, Thank you for the awesome review and feedback! We are happy to hear that the app has made it easier for the team to swap shifts. We are sorry to hear that team members don¿t always see the general messages. We're always are exploring enhancements to features like message notifications, and your feedback is helpful. Users can double check their notifications in the profile tab to ensure that they receive 'community notifications' We always welcome feedback and questions, and can be reached at Support@myshyft.com. Thanks again - happy Shyfting. Best, Kristin DO David O. General Manager Used the software for: 1-2 years ### "This app is perfect for communicating to your staff. It makes shift changes easy saving time" May 16, 2018 5.0 Pros I don't have to get shifts covered. My staff takes care of it all. All I have to do is approve or deny. Cons I'm an Admin and I can't delete any public posts. Sometimes my staff will argue about things through public chat. It would be nice if I could regulate the chat room. Review Source Response from Shyft Technologies November 9, 2018 Hi David, Thank you for the perfect rating and review! We are happy to hear that Shyft saves you time and allows your team to cover their own shifts. Our Shyft Pro version provides the additional features outlined below: -Approve or deny shift change requests -Lock your location, approve or deny access -Delete user-posted content, including shift posts -Team tipping, allows people to add a tip to shift posts We¿d be happy to chat with you about Shyft Pro - feel free to reach out to us at Support@myshyft.com. Thanks again, Kristin LH Latanya H. General Manager Used the software for: 2+ years ### "This APP is amazing for my store " May 15, 2018 5.0 Pros The ability to switch shifts and post shifts during peak time. no longer have to spend time call brand associate to come in. Cons Love everything about the app all leaders and brand associate love this software. We got every store in our district using the app. Review Source Response from Shyft Technologies November 10, 2018 Hi Latanya, Thank you so much for the amazing rating and review! We are pleased to hear that it is saving you time, and that your entire district is using Shyft! Kudos to you. Happy Shyfting. Best, Kristin ES Emilyne S. manager Used the software for: 6-12 months ### "NA" May 15, 2018 4.0 Pros I love how the leadership team does not have to ask individuals if they can or cannot work a shift. Having the ability to swap shifts through the software is much easier. Cons I wish the software allows employee to "change their mind" about covering a shift. When employees can no longer cover a shift. A leader has to deny and repost a shift. Review Source Response from Shyft Technologies November 10, 2018 Hi Emilyne, Thank you for your review and feedback. We are happy to hear that Shyft saves your managers time and that it makes it easier for the team to cover shifts! We understand how it would be helpful to be able adjust a shift card rather than deleting and reposting. We have shared this feedback with our team. Thank you again for the feedback. Happy Shyfting! Best, Kristin AS Anna S. Manager Used the software for: 2+ years ### "Only great things to say about this app. It's helped me manage my staff scheduling so much easier. " May 10, 2018 5.0 Pros The Shyft app is very easy to use and has been a very useful and convenient tool to have for my team and I. It's been a communication, a scheduling and a shift swapping tool. They keep on adding new and very cool features to make it even more fun for their users. Cons The app glitches sometimes which the Shyft team is always constantly making it better and is always on top of fixing any issue. Review Source Response from Shyft Technologies November 10, 2018 Hi Anna, Thank you for the awesome review and rating! Shyft is thrilled to hear that you have only great things to say about our app. We will let our team know that you continue to love the new features and improvements. It is our goal to resolve issues that arise quickly. Thanks for noticing! Thank you again for your feedback. Happy Shyfting. Best, Kristin AC Ace C. Business Training Specialist Used the software for: Less than 6 months ### "Love the app!" May 16, 2018 5.0 Pros Ease of getting a shift coverage, managers being able to see associates schedule when they post it on the app, and an availability update sent to the entire team. Cons There's a lot of glitches within the app. When a shift needing coverage gets posted and sends a notification on my phone, it sends a different date to what is actually posted. I have to go in the app to see the actual date posted. This trend has been happening with all associates in the store. Review Source Response from Shyft Technologies November 9, 2018 Hi Ace, We are happy to hear that you love Shyft - thank you for the awesome rating! We are sorry to hear about the issue that you are experiencing with notifications, and would love to resolve the issue. We can be reached at support@myshyft.com. Thank you again for your feedback. We look forward to hearing from you! Best, Kristin Similar Products Featured ## Related categories [Employee Scheduling](https://www.capterra.com/employee-scheduling-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.