# Albacross Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Albacross Software - reviews, pricing plans, popular comparisons to other Lead Generation products and more.

Source: https://www.capterra.com/p/167503/Albacross-Website-Tracking

---

# 

 Albacross Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Albacross

## What is Albacross?

Albacross Revenue Acceleration platform brings together revenue teams to accelerate conversion to revenue. Albacross intelligence solutions reveal unidentified demand, uncover opportunities to upsell or cross sell to existing customers, and enable you to find the right contact to reach out to at your target accounts. Leading companies are using Albacross to get the intelligence they need, in the platforms they already use, to generate more opportunities and increase revenue faster.

## What is Albacross used for?

[Lead Generation](https://www.capterra.com/lead-generation-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Predictive Lead Scoring](https://www.capterra.com/predictive-lead-scoring-software/)

Top alternative

Featured

Overall rating

Based on 107 user reviews

Reviews sentiment

Positive

93%

Neutral

3%

Negative

4%

Starting price

$89

Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Albacross?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://albacross.com/&name=Albacross)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Albacross

4.5 (107)

VS.

[4.5 (554)](https://www.capterra.com/p/207295/Seamless-AI/reviews/)

Starting Price

$89

Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (107)

Ease Of Use

4.5 (554)

Value For Money

4.5 (91)

Value For Money

4.3 (528)

Customer Service

4.5 (88)

Customer Service

4.4 (523)

## Albacross alternatives

[4.3 (6,978)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.5 (4,465)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (18,785)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.5 (251)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/167503/Albacross-Website-Tracking/alternatives/)

## FAQs about Albacross

Overview

### What problems does Albacross solve?

Albacross solves the problem of anonymous B2B website traffic by identifying visiting companies, showing page trails and time spent, and surfacing contact details for follow-up. Demand generation marketers, sales teams, and agencies use it to validate PPC and SEO targeting, retarget warm accounts, and route qualified website interest into CRM workflows.

Answer based on 46 reviews

Overview

### Which roles and teams benefit most from Albacross?

Albacross is most used by executives, founders, and business owners who want visibility into website visitor companies and stronger pipeline generation. Marketing teams use it to identify high-intent accounts, refine campaigns, and support lead qualification, while business development and sales leaders turn visitor data into prospecting and outreach opportunities.

Answer based on 107 reviews

Overview

### What company size and specific industries is Albacross built for?

Albacross is designed for medium and large enterprises that want to increase the number of qualified leads. The vendor description does not name specific industries or sectors, so the intended audience is best defined by company size rather than by a particular vertical.

Features and Usability

### What are the key features of Albacross?

Albacross includes core lead generation features like website visitor tracking, visitor identification, contact database access, and CRM integration. Reviewers most often highlight company-level visitor insights, page-level engagement tracking, campaign targeting, lead segmentation, and real-time notifications through tools like Slack or Zapier for sales follow-up.

Answer based on 46 reviews

Overview

### How well does Albacross work for lead generation?

Albacross identifies visiting companies and surfaces sales-ready lead data for B2B teams with little setup. Marketing and sales teams use it to spot website visitors, track page interest, segment accounts, and find contact details, though some users want deeper source attribution, more automation, and broader visitor recognition.

Answer based on 38 reviews

Integrations

### Which third-party tools and platforms does Albacross integrate with?

Albacross integrates with Pipedrive and Salesforce Sales Cloud for CRM workflows, and with WordPress for website connections. These are the specific third-party platforms listed for Albacross, covering lead management and site-based tracking use cases.

Answer based on 10 reviews

Getting Started and Support

### What training and onboarding options does Albacross offer?

Albacross provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover group instruction, documentation gives written reference material, and videos offer self-paced learning.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does Albacross offer, and how do users rate the experience?

Albacross offers email/help desk, FAQ/forum, phone support, 24/7 live rep, and chat. Users often describe support as very responsive, friendly, and quick to resolve issues, sometimes within minutes. Some reviews mention inconsistent follow-through, ignored requests, and delays around bugs, plan changes, or feature concerns.

Answer based on 27 reviews

Features and Usability

### What features does Albacross offer?

Albacross offers website visitor identification, contact discovery, lead segmentation, exports, alerts, retargeting, and CRM or Zapier connections. Marketing and sales teams like the simple setup, clear dashboard, and behavior tracking, while some users find advanced functions less intuitive, limited on certain plans, or missing deeper personalization and attribution details.

Answer based on 29 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contact Database

3.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Lead Capture

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Automatically identify and save contact information of potential customers

Data Import/Export

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Lead Nurturing

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Engage with a lead throughout the sales process by actively providing information

Lead Qualification

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Score a lead on their quality or likelihood to buy based on certain behaviors

Lead Segmentation

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Divide leads into buckets based on predefined criteria and routing rules

Albacross 15 features

Track and document all activities across devices, networks, and other systems

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Import and export data to and from software applications

Tracks metrics that provide insight into how a user interacts with any interface or product

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Divide leads into buckets based on predefined criteria and routing rules

Ensure the authenticity of each lead by verifying their information, eliminating duplicate leads/contacts, etc.

Tools designed to streamline the process of lead generation and management for sales teams

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Get Advice

We can help you find the software with the features you need.

Features

4.3 (107)

4.3

Based on 107 reviews

## Pricing

Value for money

4.5 (91)

Free Trial

Free Version

Basic

$89.00

Per Month

Value for money

4.5 (91)

4.5

Based on 91 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (88)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (88)

4.5

Based on 88 reviews

## User reviews

Overall rating

4.5

Based on 107 reviews

Filter by rating

5(61)

4(39)

3(3)

2(3)

1(1)

Mentioned topic

Sorted by most recent

DS

Dinakar S.

Founder

Computer Software

### "Know who’s visiting your business website"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 19, 2024

Pros

Easy to use and setup. Fast lead analysis.

Cons

Results are not accurate all the time. As a tech business owner, I understand tracking is not 100% reliable. Overall, tracking is good.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MW

Mateusz W.

CEO

Marketing and Advertising

### "Mixed experiences"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

September 14, 2022

I think it's a great tool especially if you targeting larger companies.

Pros

The main feature is great. You can check what companies and what people are browsing your website.

Cons

However it sometimes work really well, and sometimes most of the results are like internet providers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Axel H.

CEO

Computer Software

### "Find out which companies visit your website"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 6, 2022

Pros

Accurracy when it comes to detecting the companies of the visitors on your website.

Cons

Using the free version right now. Wished there was a smaller payed plan offerts than the ones availible.

Alternatives considered

[Dealfront](https://www.capterra.com/p/154835/Leadfeeder/)

Reasons for choosing Albacross

We run both, most of the time for us Albacross seem to have the higher accuracy though. But sometimes Leadfeeder picks up on a lead Albacross does not.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

SDR Team Lead

Computer Software

### "Easy to use IP identification tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 21, 2021

Overall, the software was easy to use, it can integrate with all of the most popular sales tools like Salesforce, Cognism, Slack and etc. It does the job identifying potential customers who are just visiting the website, however, our website traffic was too low, so we decided not to move forward with Albacross at this time.

Pros

The software was very easy to set up, use, make changes and etc. We used it for lead generation purposes, trying to identify potential customers who are visiting our site, researching our tool but not registering for a free trial. It works really well if you have large amount of traffic visiting your website daily.

Cons

The software is only able to identify approximately 25-30% of IP addresses, so only 1 out of 3-4 potential customers will be identified. However, as I know it is an industry average and there are no other tools that could provide with account identification rates. Thus, the company needs to have a large amount of traffic visiting the website every day to justify the cost of the tool.

Alternatives considered

[ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)

[Dealfront](https://www.capterra.com/p/154835/Leadfeeder/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Rafal M.

Owner

Management Consulting

### "impressive (but pricey)"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 9, 2021

If you use cold-mail or cold-call it is a must have.

Pros

Identifies a lot of polish companies All contact details in company details Posibility to serve ads to companies (persons) who visited your site (like Facebook Pixel but in different way) Periodic emails (daily/weekly) from saved segments are great! Great UX/UI

Cons

Price is high, in my opinon should be a half of current pricelist (price to functionality and effect relation). Possibility to put visitors from companies to LIN/FB/GA pixel would be a great feature

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RP

Robert P.

Owner

Marketing and Advertising

### "Bait and switch!"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 15, 2020

I bought a lifetime deal on AppSumo and was loving it and then they removed the feature I paid for in the first place. Customer support continued to ignore me. Terrible company .

Pros

Nice intelligence until they switched it without notification

Cons

They sold one thing, and then removed the feature I bought it for.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DC

Dave C.

Director

Design

### "Amazing lead generation tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 26, 2019

Really excited to have access to a tool like because its such a unique offering. Looking forward to how they further develop the platform.

Pros

Being in the design industry, i’m always looking at new ways to have a better understanding of who is visiting my site. With Albacross I ts like getting X-ray vision! You can easily track what companies are visiting the various pages of your website. How cool is that! This is something that most analytics tools don’t even offer. Another huge benefit is then being able to push that info to the other tools in your sales stash including a CRM for further follow up.

Cons

I can’t think of many cons. It does what it says. The accuracy and amount of companies they are to tack could be improved, but I know that is something they are working on.’

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

Leigh M.

Digital Marketer

Information Technology and Services

### "Albacross is fantastic for lead gen!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 4, 2019

We drive alot of social traffic to our website and it's good to know what businesses have visited. We can them add to them to our marketing campaigns or get our business development team to get involved with confidence the business who about our technology.

Pros

Tagging and export feature. Not to mention the workflows for prospects on our pipeline so we can automatically notify our sales team that they have been on our website or demo page. The new preview feature is a time saver too.

Cons

Sometimes updates have lost tagged visitors and need to go back through all website visitors to check them out.

Alternatives considered

[Lead Forensics](https://www.capterra.com/p/156889/Lead-Forensics/)

Reasons for choosing Albacross

Price

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ricardo g.

Head of Growth

Marketing and Advertising

### "Best Identification Software On The Market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 23, 2019

Identify leads to close more B2B deals. Nurture or upsell current customers.

Pros

I love the: - Clean UI and UX - The way the team understands B2B marketing and is implementing it into their product - The data quality of the identified leads - The way they run their marketing to really help you get most of the software.

Cons

There are still some hiccups in the software sometimes, but they are usually fixed within the same day or even hour. Kudo's the the great customer support and managers in the company!

Switched from

[Dealfront](https://www.capterra.com/p/154835/Leadfeeder/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Manuel C.

Business Owner

Photography

### "It's a legal move if it's public"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2019

Pros

With Albacross you can have leverage again, you can spy back who is spying on you. You can see the companies that are checking your website and the possible emails associated with that company that are public on the internet so you can contact them back. They will feel like it's a celestial sign!

Cons

The interface is very clean, but no that intuitive, but it does the job!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/167503/Albacross-Website-Tracking/reviews/)

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Popular comparisons

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[Act-On vs Albacross](https://www.capterra.com/compare/103468-167503/Act-On-vs-Albacross-Website-Tracking)[Lead Forensics vs Albacross](https://www.capterra.com/compare/156889-167503/Lead-Forensics-vs-Albacross-Website-Tracking)[Claritysoft CRM vs Albacross](https://www.capterra.com/compare/123868-167503/Claritysoft-CRM-vs-Albacross-Website-Tracking)[Airtable vs Albacross](https://www.capterra.com/compare/146652-167503/Airtable-vs-Albacross-Website-Tracking)[monday.com vs Albacross](https://www.capterra.com/compare/147657-167503/monday-com-vs-Albacross-Website-Tracking)[Zoho CRM vs Albacross](https://www.capterra.com/compare/155928-167503/Zoho-CRM-vs-Albacross-Website-Tracking)[Teamgate vs Albacross](https://www.capterra.com/compare/139094-167503/Teamgate-vs-Albacross-Website-Tracking)