# TicketCo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is TicketCo the right Event Management solution for you? Explore 27 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167505/TicketCo/reviews

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TicketCo

4.9 (27)

[View alternatives](https://www.capterra.com/p/167505/TicketCo/alternatives/)

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Last updated March 13th, 2026

# Reviews of TicketCo

Ease of use

4.7

Customer Service

4.8

## Showing most helpful reviews

Showing 1-25 of 27 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Elma C.  
Program Consultant  
  
Used the software for: 2+ years

### "Very satisfied with the website and the overall use. "

October 6, 2017

5.0

Pros

Easy to use. You are in charge all the time. No need to contact support so that they do it for you. You are the boss.

Review Source

Response from TicketCo

October 10, 2017

Thank you Elma for your review, and it's great to hear you are pleased with the product and the experience!

OB

Ollie B.  
Marketing Manager  
Sports  
Used the software for: 6-12 months

### "Nottingham Rugby TicketCo review"

July 26, 2024

4.0

Pros

Easy of use and the quality of support available.

Cons

Reporting for an entire seasons worth of fixtures, but I believe this is already being worked on.

Review Source

Response from TicketCo

August 15, 2024

Thank you for your excellent 9/10 rating on Capterra! We're delighted to hear that you find TicketCo user-friendly and appreciate our support. Your feedback is incredibly valuable and inspires us to keep improving. If you have any more thoughts or need further assistance, just let us know. I’m sure Maria from our Customer Success team, who’s been in great touch with you, will be more than happy to help out! :) Best regards, Hanne Schrøder-Nielsen Team TicketCo

KB

Kevin B.  
Director  
Sports  
Used the software for: 1-2 years

### "Moving the goal post"

June 22, 2021

3.0

They move the goal post we were getting paid out for 2 years before events then decide in breach of contract to not pay out until 5 days after shows which effectively cripples your business Eventbrite pay weekly and fortnightly so all the advantages of using this new start up are lost The customers service was good until a problem then they dont care. Solicitors will be engaging to release funds.

Pros

Software is fine they don't have a massive data base and not much generic ticket sales on search like other platforms Its easy to use but could be better

Cons

They move the goal post we were getting paid out for 2 years before events then decide in breach of contract to not pay out until 5 days after shows which effectively cripples your business Eventbrite pay weekly and fortnightly so all the advantages of using this new start up are lost The customers service was good until covid then they hold funds which tells me they are struggling and dont want to pay organisers , they have gone back on contract and in breach of contract.. avoid them. Solicitors will be engaging to release funds.

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

I wanted to engage a new upcoming company.. worked great until covid and then showed they are not a company that compete with big promoters , poor communication, no emails to say changing contracts even though it states both parties must agree. I have now gone back to Eventbrite and they are paying weekly or fortnightly!

Review Source

Response from TicketCo

January 5, 2022

Sorry to hear this Kevin. There must have been a misunderstanding, we are not a promoter at all, we provide a software only. The software itself comes with marketing features so that the event organiser can promote the event themselves. In regards to the rest, we are really sorry to hear it went down this way. We will follow up with you shortly.

AP

Andy P.  
Director  
Entertainment  
Used the software for: Less than 6 months

### "Romford Raider experience "

September 18, 2024

5.0

Very very good, would highly recommend to anyone

Pros

Great customer support and service, always available

Cons

Lots of options so initially can be daunting but that’s the flexibility of the product

Review Source

KW

Krister W.  
CEO  
Music  
Used the software for: 2+ years

### "Easy, efficiant and good value for money"

December 16, 2021

5.0

Pros

Great software that makes it easy to set up ticket sales for concerts and festivals. Very intuitive, and very easy to get help if you should have any problems (most likely you won't). Great reporting system.

Cons

At the moment I don't miss anything. Everything I need is here.

Reason for choosing TicketCo

It's the easiest to administrate by yourself.

Review Source

Response from TicketCo

January 5, 2022

Thank you, much appreciated!

INSI

Isak N Solli I.  
Head of Finance  
Music  
Used the software for: 2+ years

### "Efficient and modern"

October 15, 2018

5.0

TicketCo is the best ticket management system on the market. Basicly no down-time, highly professional customer service and a fair price makes the tool desireable for any event manager.

Pros

TicketCo allowed us to focus on our events, and not the logistics related to tickets. The cloud based technology ensured that any modifications on the events were implemented just with a click. The admin sites are user friendly and easy to navigate through, with many good features.

Cons

Some functionalities were not optimal considering multiple events at one time. One should also be able to restrict what sales personell are allowed to see related to remaining volume and sales volume in the app.

Review Source

Response from TicketCo

October 17, 2018

Hi Isak! Thank you very much for such a splendid review! We are very happy to hear you are pleased with the solution! And also thank you for the constructive feedback. We are always aiming to improve for our clients and will take on board what you mentioned. Thank you / The TicketCo Team

AT

Anders T.  
Co-Founder  
  
Used the software for: 2+ years

### "Easy, cheap and reliable. "

October 5, 2017

5.0

Pros

I really like that TicketCo is providing concert promotors with an easy-to-use, cheap and reliable tool to sell tickets. Other services are expensive and out-dated, TicketCo is not.

Cons

I would like to have the possibility to share or send reports directly to music agents on a regular basis.

Review Source

Response from TicketCo

October 6, 2017

Hi Anders! We are very happy to hear you are pleased with TicketCo :) Sending regular reports to music agents can easily be done by using the Zapier connector. A member of the team will reach out to you very soon and guide you through the process. /The TicketCo Team

JM

Jostein M.  
Coordinator  
Entertainment  
Used the software for: Less than 6 months

### "The support is really good at TicketCo!"

January 7, 2019

5.0

I really like it! Its working very well for me and the support is amazing. Thank you!

Pros

I really like the admin page. I also like that you can copy events, it makes it really easy. I like the way the events looks when its done. professional.

Cons

I wish that it was a easier way to take care of the ticket-buyers. That you could stay in touch with them in a easier way then just sending emails to the whole group. That you maybe even could send SMS from TicketCo. I wish it was easier to track where the ticket buyers came from. And that you could see even more statistics .

Review Source

Response from TicketCo

January 8, 2019

Thank you Jostein! Great to hear you are pleased with us. Regarding your comments: 1. You easily communicate with your ticket buyers by automatically sending their details into your Mailchimp account (via our Zapier connection). There you can set up segmenting, schedule emails, and use amazing graphics. 2. We do offer SMS send outs, we enable this on request. 3. To see where the ticket buyers came from is possible with a cross domain integration with your websites analytics. We are currently in the process of enabling this for all customers (it's called Google analytics cross domain set up with e-commerce). A member of the team will reach out to you to help you out with above. Best regards / the TicketCo team

LM

Lisa M.  
IT slave  
  
Used the software for: 1-2 years

### "Simpe and efficient!"

October 4, 2017

5.0

Pros

How easy it is to sell yout tickets both online and at the event. I've never had a coworker or customer be confused as to how it works. The event page on TicketCo's website is highly customizable and is a great way to get all the details about your event out there.

Cons

I wish you could sell tickets on Android devices and it would be great to be able to customize the way your ticket looks when printed.

Review Source

Response from TicketCo

October 10, 2017

Hi Lisa! Thank you for taking the time to leave the review, we really appreciate that! Currently Android can only be used for scanning/verification of tickets/goods. iZettle doesn't have SDK available for Android which means they cannot communicate with our Android app. We are awaiting iZettle to release this and we will let all our customers know when this becomes available. Regarding customising tickets - the answer is both yes and no, if you utilise a STIMA printer you can in theory customise the tickets. However not in PDF form or for email tickets etc. We hope this helps, if you have any more queries please do not hesitate to get in touch with us on hello@ticketco.uk. Best regards / The TicketCo Team

KB

Ketil B.  
Festival manager  
Entertainment  
Used the software for: 2+ years

### "Ease of use and flexible"

September 8, 2021

5.0

Tunsberg Whiskyfestival has used TicketCo for booking entry and master class tickets for our annual event for 5 years with great success.

Pros

Easy to establish a new event, flexible ticket configurator. Great overview of sales.

Cons

Need some time to get acquainted with the set-up

Review Source

Response from TicketCo

January 5, 2022

Much appreciated, thank you

EM

Erlend M.  
General Manager  
Music  
Used the software for: 1-2 years

### "I simply love Ticketco"

October 5, 2017

5.0

Saving time, saving money, saving a lot of frustration

Pros

We will do +/- 400 events at SALT (www.salted.no) in 2017-2018. It taks me under 2 minute to announce a new concert or film night. I simply save a lot of time when i use ticketco. It is also easy to learn employees the system. You do not need to be a rocket scientist to use the system.

Review Source

Response from TicketCo

October 10, 2017

Thank you Erlend :) Fantastic to hear it works so well!

jhN

jan helge N.  
Dagli leder  
  
Used the software for: 2+ years

### "Werry good program"

July 1, 2018

4.0

Pros

The sales reports and the overview are great, there are great reports. Something more difficult to post free tickets to many different customers. should have been a feature that could send out to 100 such as four tickets, where you could paste the email addresses of the various 100 at one time. Or I think this works excellent.

Cons

When I send out many sponsorship tickets, it's not easy. could be sent to many at once, to different email addresses

Review Source

Response from TicketCo

July 3, 2018

Thank you Jan! We take your feedback on board and will aim to increase the flexibility of managing guestlists in coming developments.

FR

Frode R.  
Genereal manager  
  
Used the software for: 2+ years

### "Very easy to use, and quick to update events."

October 16, 2017

5.0

Pros

Very easy to use. Quick to update events. Good control of the ticket sale. Easy to administrate the events

Review Source

NA

Nicholas A.  
Web and social media  
Music  
Used the software for: Less than 6 months

### "Ticketco is it"

December 19, 2019

5.0

The times I needed support, I got it asap. But really it is very plug an d play and easy to set up

Pros

It is very easy to work with and create events, tickets, etc.

Cons

Nothing yet. Now I have been using the system for a few months and have nothing to postpone on the system, please contact me if you want to hear more about my experience

Review Source

AL

Antoinette L.  
VA  
Real Estate  
Used the software for: 6-12 months

### "Amazing "

July 30, 2021

5.0

Pros

It’s ease of use functionality is above the rest. I absolutely adore this fact because it makes my life a lot less complicated when hosting events for instance.

Cons

No improvements come to mind at this present time.

Review Source

Response from TicketCo

January 5, 2022

Thank you so much!

AM

Alf M.  
Chairman  
Music  
Used the software for: 2+ years

### "Easy to use "

December 14, 2019

5.0

Pros

Easy to use for smaller organizers and easy to connect to Facebook page

Cons

Could have been better help page to see how the page gets before publishing

Review Source

TN

Tore N.  
Ticketmanager  
Sports  
Used the software for: 6-12 months

### "We are very happy, highly recommended"

September 30, 2020

5.0

We are very satisfied with ticketco:)

Pros

Easy to use, many possibilities, perfect controll of tickets etc..

Cons

We hope there will come an function so the admin app will work with all possibilities in for android users.

Reason for choosing TicketCo

Best for our use, we are a football club in next highest level in Norway, and TicketCo opened an new "world" for us ...

Review Source

LIS

Leif Ingvald S.  
CEO  
Music  
Used the software for: 6-12 months

### "Easy to use and quick overview when needed. Gives control both on apps and web."

October 4, 2017

5.0

Pros

Good control and that we can launch our events ourselves without waiting for permission from others. It is also easy to send messages to the ones that buy tickets etc. It is also very easy to implement with social media, especially Facebook.

Cons

That I dont use all the features... yet. Sometimes a struggle to quickly get to the right place on the app.

Review Source

Response from TicketCo

October 10, 2017

Hi Leif! Thank you for your review! We are continuously creating resources that will make it easier for event organisers to understand and make use of the features. A member of staff will get in touch with you soon and follow up on this. Many thanks / The TicketCo Team

IW

Ingeborg W.  
Administrative assistant  
  
Used the software for: 6-12 months

### "Fantastic customer service, very quick response when help is needed. "

May 14, 2018

5.0

It simplifies all our sales

Pros

It is easy to learn and to use, and it looks nice. The guys behind it are always easy to reach and willing to help and guide me through anything new.

Cons

There is nothing I don't like. It is a little bit hard to figure out how to set things up by yourself if you don't have any experience using this kind of software, but everything is easy to learn with a little bit of help from the guys.

Review Source

Response from TicketCo

October 17, 2018

Thank you for your review Ingeborg! It's great to hear you were pleased with us, and we're looking forward to next year's festival! :)

AT

Arnfinn T.  
Artistic Director  
Music  
Used the software for: 1-2 years

### "Easy tool for great events!"

October 10, 2017

5.0

Less headache when it comes to ticket sales, a fair idea of your audience number and category, and a nice looking link to go with your webpage or Facebook page.

Pros

This easy and intuitive tool is an excellent way to publish your events, get an overview of ticket sales, season tickets and also to keep in touch with your customers. It links with MailChimp, and I was particularly impressed by their webcast which was really useful!

Cons

I can't think of anything right now. There may be more features in the software which I haven't discovered yet, so perhaps should Ticketco try to offer more webcast and "How to"-emails?

Review Source

oB

olav B.  
project manager  
Events Services  
Used the software for: Less than 6 months

### "Simply full controll"

June 13, 2019

5.0

Unique support from the TicketCo staff. Best follow up I´ve experienced from a new partner.

Pros

The ease of use. Watch the user videos and you are good to go with you´re first event in less than 30 minutes.

Cons

We have been using TicketCo for about 2 months now, and all good so far. I´ve got nothing to put my finger on at this moment.

Reason for choosing TicketCo

The first impression of TicketCo was better than the other alternatives, and also recommendations from other event business.

Review Source

SH

Steve H.  
Assistant Headteacher  
  
Used the software for: Less than 6 months

### "Fantastic system with fantastic customer support from start to finish! Just what I was looking for."

February 22, 2018

5.0

Increased sales, reduced admin workload for staff

Pros

I was looking for an online ticketing system that offered a seating plan option for a theatre. TicketCo delivered on everything. Customisable price brackets for different seats, promo code functionality, up scaling for things like refreshments etc, free card reader for door sales. I have been really impressed, it has saved us so much time. You can link the booking system directly to your website/facebook account etc and I believe, as a result of TicketCo, we achieved much better sales this year, compared with previous events. Very impressed, certainly the best thing out there after a great deal of research into other companies.

Review Source

Response from TicketCo

February 23, 2018

Thank you Steve! We are very happy to hear you were pleased with us.

HA

Helge A.  
Daglig leder  
Events Services  
Used the software for: 2+ years

### "Best ticket system"

June 28, 2019

5.0

It is so Easy to have several tickets and differensiert prices

Pros

Easy to use for both me and customer, i do it myself

Cons

Havent found anything i dont like yet,

Review Source

IS

Ingunn S.  
Radiographer and producer  
Entertainment  
Used the software for: Less than 6 months

### "Easy event organizer"

December 10, 2018

5.0

Easy to create an event, easy to keep an ete on ticketsales and overall easy set up and design. When I had questions, ticketco answered me immediately!

Pros

I loves the instruction videos, it sure helped me a lot organizing my event! Easy to keep an ete on ticketsales with my own log in account!

Cons

Was a bit confused setting up capasity for my event, but their online chat function helped me straight away.

Review Source

Response from TicketCo

December 17, 2018

Thank you Ingunn! We are very pleased to hear you are happy with the service.

TAD

Tor Andreas D.  
assistant principal  
Education Management  
Used the software for: Less than 6 months

### "We use TicketCo for self service reservation of lockers for students at school."

October 16, 2017

5.0

This software makes my life as a school leader a lot easier.

Pros

It simply saves time and effort! It makes the administrative work a lot easier, produces reports over buyers and makes the handling of money simple.

Cons

We haven't been able to find a way to prevent one buyer from purchasing more than one ticket yet. Some of our students managed to buy tickets without registration of phone no or e-mail address.

Review Source

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