Branch Messenger

Branch Messenger

4.5 / 5 399 reviews

Who Uses This Software?

Branch is an employee self-service platform for hourly workers.


Average Ratings

399 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $3.00/month/user
    See pricing details
  • Pricing Details
    Contact us for a custom "Enterprise" plan that is build for scale.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Branch Messenger
  • www.branchmessenger.com/
  • Founded 2015
  • United States

About Branch Messenger

***Click to Chat With a Live Expert*** Branch Messenger is an enterprise-wide self-service scheduling and time-clock tool for hourly employees. Enterprises eliminate the costs of traditional time clocks by using Branch Messenger's mobile app to enable both physical and mobile punches. In addition, Branch offers innovative punch technology options like facial recognition.


Branch Messenger Features

  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Expense Tracking
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Online Time Tracking
  • Overtime Calculation
  • Time per Project Reporting
  • Vacation / Leave Tracking

Branch Messenger Reviews Recently Reviewed!


easy to use

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: this app is very easy to navigate through. when my schedule is posted, not only am i able to see the photo, i can see the calendar version of everyone on the shift.

Cons: sometimes i don't exactly know where everything is so i just search through the app until i find what i need.

Notifications are what's good about branch, knowing when my schedule is.

May 10, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support

Pros: Access to schedule and who else is working. Ability to message other coworkers and switch shifts. See weekly pay and change/add to schedule.

Cons: Updated schedule from manager is done in store and not in branch. Not all partners are linked into branch messenger, makes it hard to contact them. Upload following week schedule the day before.

Capterra-loader

Always easy to use and great for checking your schedule and staying organized.

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: That it's easily accessible from my phone at all time and it gives the option to message your coworkers. The messaging option makes getting a shift covered very easy to do.

Cons: Nothing. It's been great, there are very little issues with the app and I've yet to have an issue. Schedule has always been accessible so I love it.

Great app really takes managing to a new level.

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: When an employee cant come to work they can ask the entire staff about coverage without needing anyones phone number also helps managers be more aware.

Cons: I do not have any complaints the app does everything i need it to and then some. Only real improvement would maybe be if when your seeing the schedule it let you go back without having to exit the app.

I really e joy this app since it's easy to use and the platform is most convenient

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the fact that all employees can communicate to each other and there are options to communicate to see if a crew member can cover a shift

Cons: I would have to say that at first it would crash alot but with the update it works like a wonder. Another thing is that when a team member posts the comments have notifications to your phone there a bit annoying.

Overall: I get to check my schedule and communicate with crew members

It has been a good experience.

May 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I really like the reminders for an upcoming shift and the ease of messaging people and booking off time.

Cons: I wish there were more options when booking off time, such as attaching a note to the manager, for ease in explanation.

Branch Manager is so easy and helpful.

May 05, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like most about Branch Manager is, as an employee, it is very easy to access the important information I need when I need it.

Cons: The only thing that I like least about Branch Manager is the way we are to request time off. The process is a bit annoying.

Overall pretty good app, easy to use

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like how it does the schedule and calendar and I like the chat feature to send messages to team members.

Cons: No option to enter team enter phone numbers with their contact name. Would be helpful if we could enter all the team members phone numbers. The option to trade a shift is a little confusing, should be easier to enter comments

My experience so far is good

Apr 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: That i can see the schedule and the alerts that it give to let you know if you are working on a certain day

Cons: Nothing i can think of right now my e?experience so far is very good , i haven't have a problem so far

always has been a convenient option

Apr 23, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like having the ablity to not only look at my schedule on a daily basis instead of having in wrote down and possibly looseing it but also being able to request off or post a shift at a moments notice.

Cons: The only problem that i have run in to is that some times it is a bit slow to load the pictures of the schedule that has been posted

Overall: being able to look at my schedule wherever i am at the time in whatever situation, and being able to request time off at a moments notice

Good for scheduling

Apr 23, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to view, easy to post a schedule. My team likes that it reminds you when you have a scheduled starting shift two hours prior. It's a good reminder and no one has an excuse of saying I did t know I worked. We also like that they can swap shifts on the app and a manager has to approve it

Cons: Old schedules do not delete after x amount of time. You have to zoom in to look at the actual schedule. One of my team memebers but her name in as Maddie but on the schedule it's madisen so it doesn't read it fully or correctly

I work for Walgreens, and I tell all my co-workers to use this!

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It writes the calendar for you! It reminds me when I have to work! It allows you to interact with co-workers.

Cons: I really can't think of anything, except the ease of use for older people is a little frustrating. They don't want to download the app because they don't think they'll know how to use it. So the only thing I can suggest to fix this problem is more advertising.

The app is well polished and nicely designed. I have no problems with it

Apr 19, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: The app runs quickly including the optional Touch ID lock. It looks very nice compared to other apps similar to it. The design is simple yet intuitive and includes everything a good scheduling app should

Cons: I've noticed few problems with the auto picture to text schedule. Occasionally it'll have people down for the wrong shift but that's probably because our schedule doesn't include out times.

Easy to use and very efficient

Apr 19, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Being able to communicate and get my reminders of my shift. It helps become aware of important information.

Cons: Reminders dont always show up an hour's aren't accurate. Then newest posts don't show up at the top of the feed

Easy, convenient, all-in-one

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and navigate, it remembers my schedule and let's me know when my shift starts to let me know when to be home

Cons: Overall appearance is bland/ not colorful, icons could be more appealing. A tutorial could have been helpful

Overall: Helps me keep track of my schedule and it helps me figure out my weekly pay to aid in budgeting my bills.

easy breezy

Apr 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Don't have to call anyone for my schedule, easy to find what I'm looking for, even if it's just my schedule or anyone else's. Way easy to use and I enjoy having the peace of mind of always having it at my fingertips

Cons: There's nothing that I have to complain about, it's a great feature and easy to use. You can see all of your past and future schedule.

Branch makes it easier to access my work schedule.

Apr 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Branch makes looking up who is working with me very simple. It makes trading shifts a lot easier. It is nice to have a platform where my colleagues can post reminders and useful information.

Cons: Sometimes when I get notifications on my phone from Branch, is isn't clear where to find them once I open the app.

I use it for work to check my schedule and communicate with co workers. Easy to use and runs well.

Apr 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's simple and easy to use. Loads pretty fast when I'm on WiFi. Can do a lot with the app like post pictures of the schedule or just make a post to communicate with co-workers.

Cons: Sometimes pictures posted on here might take awhile to load if you have slow data or WiFi. That's really the only con I can think of.

It lets me see my schedule

Apr 13, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: it let me sees my schedule, it lets me see my schedule,it lets me see my schedule, it lets me see my schedule. The calendar and the notifications when I work are nice.

Cons: I don't actually use it enough to give a list of "least"s. I use it to look at my schedule and see when I work.

Overall: My boss can post the schedule at work, my coworker can take a picture of it and send it to everyone and then we get notifications of when we work, pretty neato.

Great app for contact of coworkers and managers

Apr 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of access and integration of calendar ability to get shifts covered and knowledge of schedules.

Cons: Notifications don't always appear touch id doesn't always work menu can be a little more organized could use ability to contact admin

Branch has been a efficient and convenient tool to keep up with my schedule as well other co-workers

Apr 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I enjoy the user friendly interface, the quick access, the mobility, the easy coverage swap and the easy to read calendar.

Cons: I wish swapping shift times was an added feature and wish that the user could set a time when to notified for a shift.

Great

Apr 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use. Nice reference to have on hand at all times. Especially when you have a schedule that varies from day to day. It really helps me.

Cons: Not applicable. There is nothing so far that I have found not to like in this app. It works just fine for me. I would recommend it.

Quick way to spread information to all employees

Apr 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that the app automatically breaks down the schedules into individual days and alerts each employee before their shift begins

Cons: Employees cannot adjust hours actually worked in payroll for overtime to show what they're making/projected for the week

Overall: Employees show up in time with no questions

Great way to communicate with employees

Apr 12, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: That workers can reach out to other workers anytime to get help with shift coverage. There is more instant responses from the crew when we need things.

Cons: Sometimes it doesn't convert my schedule properly. Like sometimes it schedules people on the incorrect day and times.

Best woek app ever!

Apr 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is super easy to swap shifts with coworkers! This app has helped our store stay organized and everyone is always in the loop, even if youve been away on holiday.

Cons: Lots of notifications. Wish i could turn off only some them while leaving the ones for shift trades but I'm not sure therea an option for that.

I have used this for work and I really like knowing my schedule.

Apr 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Knowing my schedule and who I will be working with before a shift are probably my two favorite parts.

Cons: The thing that I like the least about the app is that it doesn't take out taxes with my weekly earnings.

very easy to connect with others and helpful

Apr 11, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support

Pros: It allows me to connect with my crew members. And also as a manager it helps me to plan shifts as needed.

Cons: I haven't had many issues with the software. there was on instance where I got notifications for a message and then it wasn't there when I opened the app.

I've used many apps but this app by far is the best hands down

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It just works for my co workers. The fact that you can take a picture of the schedule and it automatically populates the work calendar

Cons: No cons. I love everything about this app I have been using branch for a while now and have yet to see any flaws

Great communication for team

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: I like how I can see my hours ahead. I like how I can see my earnings. We have all our schedules posted on this. The app notifies you of your shift starting two outs ahead of time. This can be good or annoying. I like how you can create a profile about yourself.

Cons: I don't like how anyone at work can post anything on the app. Some of the things like details in creating a profile are bit difficult to post. For some reason it doesn't take my information. I don't like how it constantly notifies you. It can be good and bad as I stated before.

Easy to use , usefull get ahold of my team with their schedules

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I can to show all my schedules to my whole team or put a notice out for everyone to see and comment. I can message people through the app.

Cons: I wish it can have people phone numbers so it will be easier to text because not everyone has he app notification on.

Brilliant product. Definitely enjoyed this.

Apr 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is super easy to learn and understand. Once you get the hang of it, your work environment will change.

Cons: Sometimes i get an error when working with this software. I think it needs to be updated to fit our line of work.

I think its a nice way for everyone to communicate and is really geared toward the younger workers

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Pros: The sharing capability it provides is excellent to have in order to be able to see and share things, message each other, comment, it's awesome.

Cons: Kinda confusing organization of the different menu options! Wish it were a little more clear on that!

I find this to be very useful app I like that I get a reminder before I start

Mar 15, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I find this to be very useful app I like that I get a reminder before I start. Or when I upload the schedule it post it for the next week automatically.

Having the Branch app has made my work life WAY easier. It helps keep track of my schedule and pay!

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It helps keep track of my schedule by sending me updates an hour or 2 hours before my shift's supposed to start. This way I can't be late pr forgetful of my shift. It also helps keep track of my pay. It combines your schedule and wage to give an estimate of your next pay.

Cons: Lately the only thing I can find wrong with the software is that the feature of combining the schedule and wage has not been working.

Overall: It helps me do well with my attendance at work

My experience with branch has been great at work. We have use branch for months now and is great.

Mar 14, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: The most I like abouth the software is that qe get to connect with each other and now ahead of time who is working the shift. I'm a manager at Walgreens it is really important for me to know who is or going to be on duty for the shift.

Cons: There is not really much I don't dislike about this software. I wish I could change the shift post when someone puts up a shift it is like you need cover instead of someone else.

Capterra-loader

Good software to track employee performance

Mar 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The software is easy to understand once you learn how to use it. It allows our company to track performance and productivity of each employee, as well as, the time spent on each project.

Cons: The software does not allow us to perform certain functions which are specialized to certain projects we handle. Sometimes we get an error when working with certain functions.

Overall: It allows us to track employee's schedules per project they are working on and thus we can make changes to employee's schedule as needed.

Branch is the best virtual personal system

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We started recently to use this software with which we have managed to keep all the tasks within the company more organized, even communication has improved, as well as the quality of the work.

Cons: In certain occasions the notifications of the application are outdated and cause us slight delays in the operation, it is the only detail I have found in Branch Messenger

I love it!

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I love how easy it is to ew and even switch the schedule around after it's been posted. It's easy to get everyone on to it and to get them set up. I use it almost daily between posting schedules and checking out my own.

Cons: Unfortunately I can't switch people that aren't using the software. I wish I could change any shift on any person not just those who are signed up for it.

Awesome

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use and helpful. You can see your schedule and email your co workers. You can see everyone's schedule, trades shifts. You can email your coworkers and ask for a different day off.

Its easy to use, very convenient for work and co-workers...especially since everyone has a phone.

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how it's categorized. I like how you can message your bosses and co-workers directly. I especially like how it's setup, essentially a Facebook for work!

Overall: Directly talking to everyone who works with me. Seeing the schedule the second it gets posted. Requesting days off through the app. I would like letting the user personalize the color in the app.

I love this app I can sync my work schedule right to my calendar

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to setup, sync ability to Other calendars, different features and able to put time off if needed

Cons: It needs to be updated more often it needs more features and a way to guide you to setup your account

Our team loves using branch!

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love everything about this software. Very easy for managers and staff to use. It takes away the access papers needed for request off and allows communication to get to every one at one time.

Great Web Dashboard

Mar 09, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: This software helps companies optimize their employee communication. The mobile app is particularly good.

Cons: There is a bit of a learning curve, as there is with any new software. Training employees on it takes a bit of time.

Simple to use and it does the job.

Mar 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easily distributes weekly schedules and helps crew keep track of their personal schedules. Crew can easy swap shifts or find coverage for their shifts and it keeps me up to date on any changes.

Cons: The Activity tab is pretty pointless and the blocking feature doesn't totally work. I wish there was a way to block out days which could not be requested off. Right now, you just have to reject everyone request.

Overall: It takes the headache out of schedule managing.

Great

Mar 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: You can see your work schedule and communicate with fellow coworkers all from the app it also notifies you 3 hours before your shift so you're not late.

Great

Mar 08, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: How easy it is to use it, and how it notifies me 3 hours before my next shift, it also makes the schedule easier to look at by making it into a list

Cons: Could keep track of hours more, and factor in overtime, and show an estimated check stub, factoring out a certain number for taxes

Good way to get info out

Mar 08, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I can see schedule and updates on things and easily get a hold of my coworkers when necessary. It's useful.

Cons: The pay calculating counts hours wrong unless I do it manually and that takes too much time to do myself.

Very easy to use, however it does sometimes fail to load pages.

Mar 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The calendar function for your schedules. Also the ability to see a sort of feed similar to a social media app. It keeps everything tidy and in one place.

Cons: Its tendancy to sometimes not load anything on the app without leaving it, canceling the process, then rentering the app.

Very Good Value

Mar 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Posting is very easy for everybody, very steamlined and easy to use. Going back to review is a button away.

Cons: Some limitation to the content being posted, and few bugs, but being fixed really quick. Overall, it is great.

The app has everything I need and is a very valuable resource.

Mar 06, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like being able to check my schedule whenever I need to. Its an amazing thing to be able to whip out my phone and refer to my hours weeks in advance. Before using this app I showed up to work thinking I was scheduled but I actually wasn't! This app has saved me several times from being late when I get the notifications that "heads up your next shift starts at:____" Very helpful app.

Cons: I think that the interface could be a little more user friendly and unique. I could see some better fonts or a darker theme. Its a lot of white and green which can get a little boring at times. I think there should be a favorites screen that has your schedule for the week pulled up right there so I don't have to go through so many screens to get to where I want.

It's a great way to communicate with others in the office

Mar 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's a great alternative to communicate quickly when others means of communication would be inappropriate

Cons: When others are in your office near your computer and a message pops up on your screen that should be private

Never had to contact customer service. App is easy to use and helps me and my coworkers communicate

Mar 05, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I like how easy it is to use and the different features they offer. I do not have anything else to say. Have a great day

Cons: I haven't figured out how to edit a post once I've made it. I do not have anything else to say. Have a great day

So far it has been very useful for my employer.

Mar 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that it reminds myself and others what time their shift starts each day. I also like that I can view my schedule when I'm not at work and I don't have to take pictures. It's very easy to get shifts covered as well using the app. It's a great way to get communication to everyone even if you never see them.

Cons: We make changes to the schedule sometimes and it'd be nice to be able to delete the old one or replace a schedule with a new one.

It is easy to access and navigate.

Mar 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I allows me to be able to know when my shifts are and also be able to find someone who could cover my shift if needed.

Overall: I can access my schedule anytime I need to.

Has been good

Mar 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: The best part of the Branch app is getting reminders and alerts about upcoming shifts in advance.

Cons: I don't like that you can only post photos on the app. Also that you don't always get notifications when a shift coverage is posted.

Best app in it's field

Mar 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: My shifts at Walgreen always changing every two weeks and branch messenger helped me keep everything organized and sync to my calendar

Cons: Nothing I can think of maybe the interface need some updates with material design and more options to contact the team

Easy, good, deliteful.

Mar 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the accessibility to the app as well as the features. I like how you can see how much you make a week with the tracker. I also like the shift reminders.

Cons: I don't like the front page, I wish I showed the schedule on the first page. It's okay though. I can work around it.

Very useful

Mar 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Great way to keep track of work schedule and hours. Easy communicate with memebers in the job to switch Shifts.

It is great and easy

Mar 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's very facilitating. It is great for everyone to use. There is no type of headache with using this software

Capterra-loader

A very useful tool to keep you connected

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is an application very easy to use and adapt, it allows you to be always connected to your work team as well as the great advantage it offers to register and control the programming of the whole team to improve work dynamics

Cons: It is a great tool, it does not have any problem that hinders the work, but in some moments you can improve the monitoring of the progress of the equipment, but the rest is a very useful application.

Very convenient

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to access. Schedules are always posted and it allows you to trade shifts with crew members. Would recommend this to anyone who works with larger groups. It is convenient for me and the managers.

Cons: It would be nice if the notifications of the shift coverage stayed on.

Keeps me in touch with my team.

Feb 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Reasonably easy to use. Especially for someone as computer illiterate as I am. Allows me to see my teams schedule quickly.

Cons: It took a while to connect, because "apparently my phone number wasn't being recognized". It wasn't until I got a new phone, that my number was recognized.

Great

Feb 26, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Pros: Functionality of the app. Provides exactly what is needed in a quick and informal work environment.

Cons: Messages don't have read receipts and the app is not truly integrated with the workplace itself. The company should push harder to be sole provider of these solutions for their customers.

Very simple and very quick

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to find my way around. I can just click in the corner to message a co-worker or a manager.

Cons: I can't edit how much I'm making each week. Such as if I were to call out, I can't see that on the app.

Overall: It can help people stay up to date with their schedules and easily contact administrators.

I used Branch for the first time and enjoyed the covience of scheduling and staying in contact.

Feb 24, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like most about the software is the speed of the transfer of information going from page to page.

Cons: One thing I didn't like about the software is how freely provocative it's all allowed to become on the app.

It is very efficient to use and Communicate with others

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Works great and the notifications help so much, it isn¿t hard for anyone from 18-80yrs to use. And I we can communicate with each other right in the app so that helps a lot if employees have a sudden emergency also..

Cons: I can't say I dislike anything about it, it's very handy and up to date for what we need.l to use it for. Having the schedule available is great

Branch messenger makes it easy to view shifts, it has been useful to me with providing notifications

Feb 22, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Notifications before a shift are useful, posting shifts are also a very useful tool one can use for trading shifts.

Cons: Despite writing that I have a bi weekly salary, the app says only what I make per week, and it is impossible to go back and change the completed hours to modify this.

Overall: Easy management of hours, better visual representation of shifts per day.

It has been nice being able to go into the app and see my schedule.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use, it is very simple to go through the app and see what I need to do. The messaging with others on the app is also a plus, if I want to try to cover a shift for extra hours or if I need a shift covered. I like that it tells me when the new schedule is out, and if I ever need to reach out to my store manager, it is right there at my fingertips!

Cons: Unable to see all my hours worked; it will show me week to week but not my whole pay period at once. Along with that it does not show my whole earnings for that pay period, it only shows my week to week as well. Other than that no complaints, it still allows me to stay on top of my hours and earnings.

It's works very well and makes viewing things for work like schedule and shift changes very simple.

Feb 20, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The Shift Coverage page. It lets you post a shift for others to see when you need one covered. It is very helpful when you need to find someone to cover your shift.

Cons: Some times it does get the hours per week right when it calculates what you should make that week. It often changes throughout the week too, even if your hours that week don't change.

Our store has had a pretty good experience with branch.

Feb 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: All our team members are able to access the weekly schedule from their phones, everyone gets a notification a few hours before each shift so that they don't forget.

Cons: Our team members being able to post their shifts has caused a little bit of confusion. We had to explain to some of them that if nobody replied to their post saying they would take the shift, then the shift was still theirs. There have been just a couple minor things like this that can cause a little trouble when you're doing everything over the phone.

Extremely convenient

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The schedule and calendar feature, it's so convenient to have access to when my shifts are without having to travel all the way to work to get it.

Cons:
I don't think their is a request off option, and that maybe because through my work they might not want that feature online, but it would be interesting to see.

Fulfills everything my workplace needs in a schedule app

Feb 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: The autofill from a photo of the schedule to the calender/list view.

Cons: All of my coworkers and I have agreed that the app sends too many notifications and several of them have stopped using it because of it

Overall ok, pretty buggy and blotchy most of the time

Feb 17, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Simple to talk to staff and communicate with them and public place to post our schedule

Cons: It is Slow and glitches too often, crashes at least weekly and it rarely totals up hours and pay properly.

Capterra-loader

Very good program to interact with employer and employees and stay up to date.

Feb 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I don't have to save anything to know when I work next and I can easily message my supervisor and other fellow colleagues workers about help at work or needing a cover or change. It also helps keep up to date with things I may not know of at work that are posted for me to be able to know what's going on.

Great experience love it

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to enter shifts with just a picture. The paycheck info and all the other features it as.

Cons: No way to enter breaks as of rn. Thats mainly my only con about this software. When that gets added in the future, i wont have any more cons

Great app.

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Schedule is always in the employees hands. I like be able to see the schedule for each day individually. This is a great app to use for your crew. I have tried others and this is the best.

Great

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like everything about this app. It keeps me updated with my schedule when I forgot to look at it at work.

Fun program good platform

Feb 15, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The level of options and systems in the program is impressive. There are basically 4 programs in one, an image share, a calendar, a messenger and a wage calculator. Streamlines the scheduling process for managers and staff as well because you eliminate the need to call in and verify shifts.

Cons: The messaging service seems to use data instead of SMS which can be a problem with large numbers of group members and messages. Also, the coverage tools could be improved by typing in times rather than the rolling clock input

Overall: The schedule data lets managers and employees work together without direct contact, saving both groups time and annoyance

Overall I like it. I haven't really played with all the features yet.

Feb 15, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: I like that it sends a reminder notification about upcoming shifts. That's all I use it for. I just haven't played with it much.

Cons: The message and friends options. I just don't use those. For me it's easier to send a text or Facebook message.

It's pretty good.

Feb 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The schedule posting feature. Nice not having to go into work on an off day or text a coworker for the schedule.

Cons: Sometimes things don't load and the app needs to be restarted. Not a terrible thing to happen though.

Great

Feb 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like how I.T is easy to use and very convenient . I would differently recommend this to my family and friends as a website

The app works well most of the time. It's pretty good for being free.

Feb 15, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: This product has a lot of useful features. It can be used to post schedules, communicate with team members, and even swap shifts.

Cons: There are times when it does not load properly. I often have to close and reopen. It also sends notifications and then when I go to look at it, nothing is there.

Overall: I don't have to have a picture of my schedule and more.

It's a great way to see the schedule. Talk to fellow employees, and to trade shifts.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Easy to use. Easy to trade shifts, see the schedule, easy to see when you work. Reminds you when you have a shift, shows how many hours you work.

Cons: It isn't so easy to use and very helpful.

Overall: Shows you everything you need to know, great way to communicate.

Branch makes it simpler to view work schedules.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the ease of using the app. By having the app on my phone I can very easily open it to view schedules and messages from my coworkers.

Overall: I can now very easily view my schedule.

Capterra-loader

Branch Messenger has always been easy and convenient to use.

Feb 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that all you have to do is post the picture of the schedule and it will automatically list all the people working that day and it alerts everyone automatically. I think it is extremely convenient and I never miss a shift this way.

Cons: I don't think that there is a lot to dislike about Branch Messenger. Whenever I had issues with the app, customer support always got back to me quickly. I think that there is this one glitch when I look at the picture schedule and go back, the bottom tab that lets me navigate disappears so I have to exit out of the app and restart.

Great keeps me knowing my schedule and connected with what's happening at work

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Notifies me with my schedule so I don't constantly have to look up my schedule for work. I always know what time I have to go in.

Easy access to speak with fellow co workers and managers. Makes it easy to see my schedule.

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: That I can see my schedule if I forget, ask any co workers if I can swap a shift with them, or need a shift cover.

Cons: That it buffers a lot when trying to load the schedule or simply to open the app to see what a manager or con worker has posted.

It makes trading shifts and finding coverage easy.

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I love the work community it creates. It makes finding coverage for shifts a lot easier. It also makes posting off days and availability simple.

Cons: I find it hard to find open shifts on my feed page. The page doesn't update as it should. Also, sometimes shifts do not show up on other people`s apps even if it is on mine.

Overall: Great for jobs and start up job organizations.

The app has caused a lot of issues for my job long loading, schedule does not sync

Feb 13, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Pros: I like that this application is relatively easy and simple to use. Also the picture and gifs you can post.

Cons: The app takes awhile to load the pictures of the schedule also it doesn't sync up. have to post a picture or gif to have a shift covered or request a day off.

It works great

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I can have the schedule at my fingertip when I¿m not at home. And when the boss texted asking who is working the next day I can look and get back to them right away. That I can see what I should be making before taxes and things taken out.

Cons: sometimes it doubles my hours. It also puts names it different than what the schedule says. The fact that it takes you to the chat part right away when you pull it up. I would like to see it go to the schedule first.

Very clean and functional.

Feb 13, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use and very organized. Everything is fairly intuitive to use and overall it is very quick to master.

Cons: It occasionally crashes. This is usually fixed by just closing the app and reopening it. It's slightly inconvenient but isn't anything crippling.

Overall: It is easy to keep my schedule managed.

Easy use and also keeps things organized

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: It helps me clearly understand all times for work and schedules of work with my colleagues. I believe that this is essential because you need to have everyone on the same page when working together. All the pages on the app are set up in an organized manner helping not just me but everyone that uses the app.

Great app perfect for a busy manager

Feb 09, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It really came in handy with alerts, from making sure you get to work on time, schedule changes and requests, schedule uploads just from a picture, and even messages between crew members.

Cons: Could use more tools for the manager. Such as being able to edit employees better, to be able to make the schedule using the app

I enjoy using branch and like how easy it is to use.

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like how the lay out is like instagram which I am extremely familiar with using. I also like how I get a notification 3 hours before my shift starts and am notified when a new schedule is posted.

Cons: I wish there was a different way to view the overall schedule than just a picture being posted of the schedule. Maybe that is just how my work does it, but it makes it hard to see and you always have to zoom in.

Overall: I like being able to check my schedule on my phone whenever I need to, and get notifications whenever my boss posts something for all employees to see.

This is everything a busy work environment needs it has all the functions that are needed

Feb 08, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: One of the things I like most about Branch messenger is it is able to scan the schedule from our restaurant and able to organize what everyone is working how many hours everyone has and also reminds us up to an hour or two hours before I shift starts.

Cons: If anything I wished it loaded faster or there's a way to have a offline option if you aren't able to have wireless internet or cellular signal.

Overall: It's just very organized you can go online and do exactly what you need to do without wasting so much time or going through so many doors to do it.

The App is very Efficient and easy to use

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: This software allows me to access my schedule and different activities at work at any time. It makes it easy

works great

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: it is very easy to use. i used this software everyday, it allowed me to switch shifts and keep track of my hours

Simple and effective

Feb 05, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The app is easy to use and intuitive. The interface and tabbed approach to feature separation is native to most smart phone users and will developed.

Cons: The customization is non-existent. Changing notifications sounds or frequency is all or nothing, and images are downloaded every time rather than cached. Posting times is buggy, with simple text entry passed for a poorly implemented rolling clock design. Messaging does not play well with other SMS offerings and instead uses data or wifi

Overall: Easy and active communications with a team and fast schedule uploads and viewing

I love how easy it is to view my schedule.

Feb 05, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I love everything about it. It's easy to use. It's easy to work. It's a great application for schedules.

Easy to use, awesome customer service.

Feb 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: All you have to do is take a photo of your schedule and the app converts this photo into individual calendar shifts and assigns them to employees. Allows for import of shifts to iCloud/gmail calendars. Notifies employees two hours before your shift. Customer service resolved issues quickly and politely.

Cons: The only con I can think of is that not enough people know about the branch app. Seriously, everyone should be using it. I tried several before this and none even got close to as useful and easy to use. Espescially free.