Branch Messenger

4.5 / 5 179 reviews

Who Uses This Software?

Branch is a free private communication network for shift workers.


Average Ratings

179 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Branch Messenger
  • www.branchmessenger.com/
  • Founded 2015
  • United States

About Branch Messenger

We're on a mission to simplify how things get done at work for retail/restaurant/hospitality workforces. Our flagship product, Branch Messenger is a team collaboration platform for shift workers to message their coworkers on a shared directory, trade/pick-up shifts, view schedules, receive reminders, and access company information from anywhere. The application helps reduce absenteeism, saves time with team communication, and improves employee engagement.


Branch Messenger Features

  • Applicant Tracking
  • Attendance Management
  • Benefits Management
  • Career Development Planning
  • Compensation Management
  • Compliance Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Appraisal
  • Recruiting Management
  • Self Service Portal
  • Succession Planning
  • Time Off Management
  • Timesheets
  • Training Management

Branch Messenger Reviews Recently Reviewed!

good

Nov 19, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The software is very easy to use, its helpful in my work for example getting my shiftsa covered and comunicating with each other.

Cons: The thing i like east about this software is that it lags and glitches very often. If i post a shift on the feed i wont be able to see it until atleast a few houes after

It's been good so far but would definitely improve with some added features.

Nov 17, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I appreciate it notifies my staff that they have a shift coming up and that shift swaps must be approved.

Cons: When I approve my employees time off it vanishes and I can't go back and find where there request off days are.

Overall: Scheduling assistance. I now receive less text messages every day from employees.

I have an easy experience with the branch app usually but sometimes it's kind of glitchy.

Nov 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Pros: I like being able to see who I'm working with on what days and that i can upload a schedule from my phone.

Cons: It'll glitch sometimes and for the pictures it will put my profile picture on someone else's profile which can get confusing.

Great for organizing work schedules. A few issues but they are quickly resolved.

Nov 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most is that it gives me access to all of my coworkers in one app. I can message anyone who has the app. I can also view current schedules as well as previous ones if need be.

Cons: What I like least is that when I am posting a shift, I have to type in the hours manually. My shifts are always changing so it is hard to remember my exact shifts. It would be nice if I could just select my shift from the schedule to put up for a swap.

It is easy on hand and it helps keep up with activities and updates about work.

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the software is quick and easy to use. I am able to post my shift at ease for the rest of my co-workers to see, and it is easy to see the schedule and keep up with what's going on at work because I'm a college student, I'm not able to be there as often.

Cons: The availability feature is not really used for our group and the amount you received from working used to not come up but now it does and also coverage didn't work either.

Overall: The benefit I get from this software is that is is an easy way to collaborate between us employees and stay up-to-date with the company activity.

Good, at anytime able to reach my staff

Nov 16, 2017
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I am able to reach my staff at anytime to delegate job duties and speak with them one on one. The staff is able to request days off and communicate concerns when im not there.

Cons: Sometime the chat option does not load which sometimes is frustrating when important information needs to be released.

Overall: Being able to communicate with my staff at all time to voice concerns, training issues and other business needs.

Overall a solid app. There were a few bugs and inconveniences initially.

Nov 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Reminds the user when a couple hours before their shift. Easy to look for coverage and/or pick up shifts without having to manually send e-mail blasts or text/call. Format is simple and straight forward.

Cons: Can sometimes be glitchy or buggy which makes the experience feel a bit choppy. Also may take quite a while to load depending on the device. Accessing branch messenger on the computer is definitely different than the online platform and should be adjusted to give users a similar experience.

Overall: Easy ability to find shift coverage and pick up additional hours. Regular reminders hours prior to the beginning of each shift.

Love it! So easy to look at when I have to know when I work next

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: How it calculates my paycheck, shows who I'm working with, who my relief is, and how long my shifts are

Cons: That it doesn't take into account break time, how it sometimes misspells names, how loading can take forever sometimes

Great. Only issue is the app wont always work but its better than nothing.

Nov 16, 2017
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The fact that I get to see my schedule talk with other employees and my boss can send little messages on a wall like Facebook

Cons: I don't like when the app crashes another problem is when you first open it up if you try to look at the schedule too soon that'll never load and you got to close it and reopen it stuff like that big bummer

Overall: Just the fact that I get to know my schedule anywhere I am I love that and it's great

Branch is a great way for myself to access my work schedule.

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How my manager can communicate with everyone at our location via the Branch and I can see who can work what days without having to ask.

Cons: At times the Branch app has issues with starting up quickly. But overall it works pretty smooth.

Love it has everything that I need in just in one place no need to go anywhere else love it.

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The communication that everyone need to have with your employees. I'm able to guide my people and make our restaurant better every day to succeed for the excellent store.

58edf4a8766cc4101b8a21a06724bb55

its been really great i had an issue once and i emailed customer service and they helped promptly

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: i love the reminders for when to work, always keeps me on time. I also like how you can change viewing to only your shifts.

Cons: nothing comes to mind its really great! As i mentioned before I had a problem with the software not recognizing my name and thinking I was two separate people but customer service fixed it super quick!

Very helpful for making schedules and managing hours.

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use. It's very straightforward and ready to go the moment you start using it. I highly recommend this product.

Easy to use and very helpful

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I can communicate with my coworkers easily and trade shifts. I can also look ay my schedule any time and get reminders on when my next shift starts.

Cons: That you cannot directly post why you need a shift picked up, you have to comment on it instead. Other than that there is nothing I dislike. I use it frequently.

Use it daily for work and updates at work

Nov 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The fact of how easy it is to use it and how it sends notifications that your shift will be coming up

I love being able to see who I'm working with and the reminders are very helpful for shifts.

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the way that it shows everyone's schedules and if my store had the app I'm sure the managing schedules would be much easier for us all.

Cons: I don't like that we don't use it our store so I can't use all the features. I also don't like how slow it can be.

Overall: Being able to know my schedule

Good

Nov 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and everyone at work can navigate easily. Reminders help out a bunch as well. Great

Cons: Always freezes when I am on Wi-Fi. It makes it hard since alot of the kids at work only get Wi-Fi data.

It's worked well and has been fast and efficient

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's convenient with scheduling, posting and getting coworkers to cover shifts. I use this application daily and its always useful for work

Overall: I learned how to communicate better and it helped with covering shifts and scheduling shifts. I enjoy using the app.

So far myself & my co workers are having a good experience

Nov 09, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that I am connected to everyone in my work environment & I can get in touch with them easily. I like that it is a an app that we are all able to connect in a work only site

Cons: It takes a long time to load at times. And sometimes I get notifications other times I have to go into the app to see any notifications

Overall: My team as a whole gained better communication

It's let's me see my Schedule at a large so I can see who I'm going to be working with

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how I can calculate how many hours I make in each week. Trading shifts have never been easier, I can post it for my whole workplace to see

Cons: I wish that you didn't have to manually type in how many hours you worked for it to calculate how much you made

Branch makes checking my schedule so easy! Love this app!

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can easily check and manage my schedule from my phone, no need to call and talk to my coworkers to get a shift change, I can manage it easily on the app.

Cons: I'd like to be able to customize my app, change the color scheme to suit my time of use better; I'm a night shifter so I'd like to be able to blackout the background so I'm not blinded when I open the app.

Overall: Schedule review and management is exceptionally easier than at any of my previous jobs.

Great way to keep track of my schedule

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Scheduling. I like to view my schedule and who I will be working with. I haven't been using the software very long.

Great

Nov 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy to use it's an easy software to understand and it's easy to see what u work and the weekly schedule is nice

Cons: The hours I can't change mine to see how much I make like if I leave early or come early it just makes it a pain

I use this for scheduling at work at CVS Pharmacy.

Nov 02, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Sends you notification reminders about upcoming shifts. Can post schedules so I do not need to return/call workplace or bother another coworker to find out.

Cons: When signing up and completing surveys, I receive spam email by default and need to modify my notification preferences to stop them.

Overall: Makes scheduling easier.

I found Branch to be easy to network with all employees

Nov 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to post the weekly schedule and shift reminders. I like to use it to add training tips so all the crew can see it. I also use it to praise and recognize individual crew members and the team as a whole.

Cons: I would like More GIFS related to Arby's and the food industry. Sometimes I get notifications about conversations but when I go into the App I can't find the whole conversation that I was notified about, so it's like coming into the middle of something that you aren't quite sure what the original question is about.

Overall: Having problems editing and changing position and business.

It's very helpful as a dedicated employee to have an app just as dedicated

Nov 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: While there are many aspects I like and appreciate, I think I am most fond of the work shift reminders. While I may already be aware that I'm working, and aware of working at that time, someone who's so busy and obsessed with time like myself appreciates them.

Cons: It's a little glitchy sometimes, and I'll have to reopen the app if it won't let me go back effortlessly.

This app works so well for our store. Love it

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of using it. It helps all team members know schedules and be able to see who else works and then they can trade shifts. I like how I just take a picture and then it is put in the system so you can see who works every day.

Cons: I don't have anything bad to say about it. The only problem I have has is that I posted a new schedule and one of the old ones that was still going disappeared.

Overall: Ease of all team members knowing schedules. No more calls or lates

Things could be better, but the experience has been ok.

Oct 31, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like being able to see my schedule wherever I am at. On the road, at home, whenever or wherever I am.

Cons: I would like to be able to look at a calendar and easily see all days that I am scheduled to work using icons or color coding for days on/off.

Branch has done wonders for my workplace & I am grateful for its services.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the multiple chat functions & how it simultaneously functions as a social media service for the workplace. I love the ease of messaging & connecting with my coworkers & leader team.

Cons: The app sometimes crashes & has troubles loading photos, chats,. Branch also has some trouble booting, and often deletes messages before I'm able to see them.

Overall: Great team connectivity. It's helped boost communication and my overall workplace experience.

Great app! All my coworkers use it.

Oct 31, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I believe our company communication has improved with the availability of the schedule right in our palms.

Cons: It has glitches a few times where the schedules were not available. However was up and running again shortly.

Love the Branch App !! Being a Retail manager , this helps so much!

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that the staff has instant access to their schedules and can access it when new schedules are posted.

Cons: The feed , too much like Facebook. Prefer that the app doesn't have this. Schedule listing should be the first link.

Overall: Too many to list !

Very handy to have

Oct 31, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Makes it easier for employees that only work 1 day a week to not have to come in on their day off to get their schedule.

Cons: Its a little confusing how to trade or pick up shifts. Don't understand how to get connected with other stores. Also being only able to delete the schedules you posted yourself. It would be nice to delete the old ones or let them expire after 2 weeks or so have past.

It has been easy and a convenient way for me to see my schedule.

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that I don't have to go into my work to see my schedule for the next week. I also like how I can post a shift that I can't take and how I can take extra shifts right from my phone. It is easy and I can use it. There is nothing confusing about Branch Messenger and it has made my life a lot less stressful.

Cons: What I don't like about the Branch Messenger, is in the activity area where the shifts that are up for grabs I cant see the reason why unless I tap on it. I believe it is important to know why someone is missing a shift. I would rather take a shift for someone that has a good reason over a pointless reason.

Overall: I don't have to go in to my work to see my schedule. It is convenient to me. I can take extra shifts and communicate to other crew members without needing their phone numbers.

Great

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: No one has call to ask about the schedule anymore and we reach each other by the even we don't have the phone number

Cons: Add the phone number to team to call or text to keep the work schedule active and no team member missing

Overall: I like it and I recommend it for any business

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This app is the easiest app for everyone at my job to use. It makes things run smoother at work.

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can post the schedule on it for my crew to view without dealing with the constant phone calls during my shift for their schedules

Overall: Makes things easier for myself, the other managers, and my crew. Everyone is on the same page as far as workflow and shifts.

Very easy to use, good quality for the money, helpful for scheduling.

Oct 24, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like how we can communicate instantly and we don't have to have a group message. It is also nice that Branch gives you a notification for when you work next.

Cons: Some of the schedules are glitchy and the app can be slow at times. Also, it takes forever to load some of the activity on our feed.

Very pliable app

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that I'm able to easily communicate with all of my staff simultaneously with posts. It's a very effective way to post shifts and schedules.

Cons: Maybe my font is set too large? Sometimes I am unable to read all of the post, it cuts off. There is no way to click onto the post to view all of it.

Simple and easy to use

Oct 24, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: There's multiple functions when it comes to posting. Doesn't have to be just text or picture. It can be both

Cons: There's a limit for text posts. I wish there was a way to continue everything you have to type then maybe have it show as a see more button to show the rest.

branch has been really effective and does its job managing shifts

Oct 24, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: streamlined, easy to use. easy to post, view and cover shifts. nice that they dont charge non-profit organizations to use the app.

Cons: the times sometimes are incorrect. i will post something at 8:30 pm and it will say something like 4:43 am

Great communication app between employers & employees.

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I can upload the schedule and it's available to everyone. I also like that I can see which employees have viewed the post.

Cons: Sometimes I do not get the notifications when someone messages me. And I can not see who has viewed the schedule.

Overall: Able to communicate with my staff.

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Great for a team

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The scheduling usage is great. I like how it automatically fills in everyone shifts off the schedule.

Cons: Haven't found anything yet. Need to figure out how to get other stores involved using this app. Not many people know about the app.

Overall: Makes communication easier

Branch Messenger Review

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is helpful for work.
Trading shifts are good and it is less of a hassle with this wonderful app it is so good!

Cons: It can be confusing sometimes. Like with trading shifts and the multiple tabs about shifts is confusing.

Efficient excellent

Oct 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The schedule aspect and the team boards. These help with the brining together of the team and allow easy communication if no other means can be achieved

Cons: Learning how to post schedule changes could be a difficulty there were no labeled options and maybe a tutorial, or helpful hints could help fix this problem

Overall: Community, ease of communication and the ability to share schedules and work out the kinks with he whole team in advanced time frames

Very efficient and effective with finding shift coverage

Oct 23, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It makes the job of finding shift coverage 100% easier because you can broadcast a shift as oppose to texting or emailing individual messages.

Cons: Coverage can be confusing at times because the software will at times post a shift indicating that it still needs coverage when in reality it has already been taken.

One greatest work managing apps ever! Awesome Job!

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Its great, if we have someone who needs shifts covered they post about it to notify the team let us know we need coverage and just need a GM approval. Plus it lets me have OT without hassle of knowing someone is covering the shift or not. This is great app im sure and hope it will go far!

Saves me tons of phone calls and texts as a store manager

Oct 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I have to approve shifts before they are taken. Making the schedule is so much easier. I also like that it breaks the schedule up to daily without me having to type it all out.

Cons: Notifications get lost. I think that they should be updated and taken to the specific location of where someone has commented or made a change.

Overall: My job is made easier.

It's easy to use and I can see who all is work that day.

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Snap a pic of your schedule and it puts it in. You can see every employee who works each day each shift. It holds several schedules at a time.

Cons: Not much really pay calculator doesn't work really for overnighters whom earn a shift differential on top of there normal wage.

Overall: I already made statement in my review.

Great

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Live updates. Swap shifts. Schedule uploads. Event posting. Customer support. Schedule changes. Great!

Overall: Everything

It's been great! So easy to look up schedules for work!

Oct 19, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The ease of being able to look at my schedules either by looking week to week or a pic of the full schedule.

Cons: So far I've had no issues with the software itself. My one complaint would be how it's hard to look at the schedules if I'm not on WiFi or internet access

Gets the job done

Oct 19, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Value for Money

Pros: I like the chat feature - makes it easy to communicate quickly with coworkers you may not be friends with.

Cons: It's not very user friendly or adaptive when putting in start/end dates for shift coverage. I would like to be able to edit the standard message posted with my shift swap request. It would also be helpful to give me the option of suggesting a swap with a specific person instead of having to post to everyone and have separate conversations. If I could send a request to a user and get accepted or declined, that would be a true swap shift in my mind.

It reminds me of my daily schedule

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It Tells the schedule on a daily and weekly matter and i like the weekly schedule better because it helps me keep my days straight.

Cons: It reads the schedule wrong sometimes because it reads the picture posted wrong depends on how fuzzy the picture is taken.

Branch is a great app! Easy to use. Very user friendly for all generations.

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: User friendly for all generations. Love how easy it is to snap a photo of the premade schedule and makes it into two different views, by week and by individual day.

Cons: Have to have precise handwriting for it to spell all names correctly other than that it is very easy to use.

Great app i love it

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use..great way to use schedule. .easy way to remember when your next shift is. Easy to reach others and post shift changes

They are very loyal and the app is very easy and reliable.

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very reliable, easy to use, and helpful to my success with my job. Also their customer support is excellent.

Cons: Sometimes it takes a bit to load. Otherwise nothing else

I use this daily

Oct 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Pros: My team and I use this daily. Pretty cool app and gets me to work on time. I like the reminders about what time my next shift starts. I also like the sort and filter functions.

Cons: Some of the features are pretty useless, namely the chat feature. Maybe some places find it helpful.

Great

Oct 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the fact you can use this at any point and my associates can do so from anywhere. My associates love it as well.

Cons: What I like the least is that it takes longer to download once the schedule is uploaded to the app.

Makes adjusting the schedule much easier and far less time consuming.

Oct 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I like that it helps my employees get their shifts covered much easier and holds people accountable for the shift picked up because everything is documented.

Cons: I love everything about the app except sometimes it will crash or needs to be restarted to fix a glitch(with android phone).

Great way to connect with employees Ina way that is inclusive and easily accessible.

Oct 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Everything! I like that everyone on the app can access and share the same information with ease. I love how not only does it enable you to post and share work schedules, but the app also breaks down the schedule to an easily viewed breakdown per fa of each week. It shows you who is coming in and when on which day so that there is never any confusion as to who is working. I also love how it will alert you two hours before you have your next shift starting, just in case you forget or just didn't see the schedule posted at work. I also love how there is an individual chat option so you can have private conversations with your coworkers about work related issues that not everyone needs to see. Lastly, I love how the app enables a form of communication that doesn't require the use of people's data, minutes, or texts, as many people don't always have unlimited access to these.

Cons: There really isn't anything negative I can think of with the app, other than sometimes it will get the wrong times for upcoming shifts on the daily break downs of the schedule. However, you can just as easily double check the schedule posted in the app in case you feel there might be an error.

Overall: Just the ease of accessibility in which I have to communicate with all employees at one time.

Pretty great

Oct 06, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I can share the schedule with the whole crew, and every picture I take of the schedule is automatically saved and is available to be seen by anyone in my crews.

Cons: Sometimes it's hard to use, I have to get everything exactly out it won't allow me to post the picture. . I also don't like that it'd so complicated to update only one shift without a picture.

I love it! Now I don't have to take a picture of my working schedule when this app have it

Oct 06, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money

Pros: It is easy to used and I don't have to take photos of my Schedule every week when I have it in my phone. I will definitely recommend this app to anyone. It will make your life easier!!!

Cons: If they have more features instead of just some few. There are group chat that you can chat with your coworker's but sometimes it doesn't show that you are recieving any chat until later on the day. That is the only thing that really bad about this app. Overall nothing much!

Great works really well

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Helped me get any shifts covered plus post the schedules really fast. I loved how you could show your availability under the workers names.

Cons: Other than sometimes the app not being able to be downloaded to certain workers phones the major issue we had with it was just how slow it loaded up when I would post topics on the front page.

Overall: Easily post schedules and cover shifts.

Great application, easy for team members to use, convenient

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Downloadable on phone and on computer, easy for my team to see when they work and get shifts switched and approved fast.

Cons: Takes a little long to get schedule updated on app once loaded. Wish didn't have to submit code each time that you log in.

I enjoy branch messenger

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It will let me know when my next shift starts and is easy to comunnicate with your crew members and to find your schedule for the following week I would recommend this to anyone

Overall: It gave me my schedule and would let me know, when my next shift starts and that is very important to me

I love the app and I would recommend it, everyone, who needs to know their schedule or who needs to communicate with their works or supervisors

I love Branch. I have recommended to other workplace locations and I think it makes things efficient

Oct 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: What I like most is having the schedule in a central location where I can always access it. I also like being able to trade shifts and request time off all from one place!

Cons: What I like least is that it doesn't allow any notes attached to the availability or specific employee. For example, you are available 5 days a week but would only like to work 2, it is up to the schedule maker to remember that.

Overall: Better coordination with my colleagues!

Amazing!

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Makes communication extremely easy! It allows me to see who all has seen the post, which is amazing!!

Cons: It does not have a directory type feature, no phone numbers listed. It takes too long to post pictures of the schedule.

Overall: Better communication for employees.

Love using this app, helps keep my team informed and gives a better source of communication open

Oct 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: How easy it is to share info with my team. How there are so many ways to communicate with team and they can also keep in touch with other coworkers. Once I post a schedule I like how fast it posts and also sends alerts to others.

Cons: Not all my coworkers can join app. Some phones aren't capable.
Also sometimes it's hard for new employee to find store in search

Overall: We have a setup in our system for employees to get schedules but as I've seen not many stores use it because too complicated. This app is so much easier, faster and accurate

Great to go to to see who i am working with

Oct 01, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: My schedule is right there. Can post shifts that need coverage. Can just make a post to tell everyone how day is.

Cons: Have to try reloading sometimes.

Awesome

Sep 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Learning my schedule and showing me how much I get paid and how much I'm working in a week but mostly I like that it keeps me updated on my next shift

Cons: If my manager changes my schedule it won't change but it's fine so every time I change my schedule it won't change

Overall: My new shifts and money work

easy,convenient and hassle free

Sep 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: accesibility of the app; you can use it on-the-go anywhere you'd like by just a few clicks on your screen

Cons: the slow loading of the updates when there is a new feature or person added to the app; the information takes a while to upload

We love Branch!

Sep 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of communication is great and the very visual schedule and shift coverage. I love being able to chat with all my staff through the app. Once Branch is set up, any employee can communicate with another without having to worry about a phone number list. All of our schedules are on Branch. I print a paper one but it's rarely used.

Cons: There are none, really. I would like to be able to customize the request off section to include certain times instead of whole days outside of regular availability. Other than that we see no cons.

Branch has made it easy for me and all of the employees to see our schedule.

Sep 26, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: That it is so easy to ask and keep up with who and what days they need off. Easy to see your schedule no matter where you are.

Cons: That it doesn't like to work with no internet. So you have to wait a little while before it will pull up your information.

Overall: Keeps up with all my work needs .

Great

Sep 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Staying in touch with coworkers, viewing my schedule. Keeping of my future paychecks. Viewing everything that the corporation posts.

Cons: Not being able to change my future paycheck hours that are in the past when my schedule changes.....

Excelent

Sep 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It tells me ahead of time my shift hours. I can also keep up with my pay so i can figure outvhow much i made in a week

Very convenient

Sep 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like the most is that I'm able to see my schedule when it's posted. And that I'm able to see open shifts that need to be filled. And that it also give me heads up that I need to be at working at a certain time.

Overall I really like this app

Sep 21, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I love the scheduler and the ability for employees to shift swap. It saves time and energy for me that could be used else where

Cons: I have trouble with the transition from the main page to the shift or shift swap page. It sometimes will not change or takes forever

Overall: I like the scheduler and the ability to share these things with staff easily. I love the shift swap so that i don't always need to be the one looking to replace someone's shift

It has worked great for my company. Makes posting shifts and keeping in touch with everyone easy!

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Ease of getting in touch with everyone. I like how it is set up like facebook and very easy to use.

Cons: The way of posting a shift is weird to me. I have used HotSchedules for years and u just press to release shift where as here you have to manually put in the shift information.

A quick way of keeping a workplace on the same page.

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The user interface makes sense. Uploading a picture of the schedule and having the app automatically transcribe it is very neat.

Cons: Occasionally nothing will load, making me restart the application. Also, when typing a reply to a post, it is one long string of text making it very hard to proofread

Overall: It makes it simple to get a schedule to get the schedule to the entire staff

It is convenient and I love how easy it is to use

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It keeps work limited to employees an d it's one quick post and my whole staff knows what I needed them to

Cons: Not every manager should have access to making changes. You should be able to label each manager as gm, asst, shift lead ect

Overall: Everyone is able to get access to their schedule phone lists and any important news from the company at any time

It is great, I enjoy it much

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: It makes getting my schedule easy, and also see what other coworkers post. It is nice to see who I am working with.

Cons: Non-stop pestering me about adding coworkers. And my boss rarely adds the schedule which I understand isn't the apps fault.

Branch is a great app! It allows me to stay connected to my coworkers even outside of work.

Sep 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The thing I like most about Branch is the ability to connect with my coworkers through posts and updates. Communication has greatly increased in my team since we all downloaded Branch.

Cons: My biggest criticism about Branch is that the functionality could be a bit better. The way my team uses it is more like a social networking tool, and sometimes it's difficult to post pictures because they have to be cropped to fit a square. Additionally, I'd like the ability to post links and share GIFs. Also, posting my availability comes with a challenge, because the app does not allow me to post shifts that start with a PM hour and end with an AM hour. I have not been able to post my availability for this reason.

Overall: Using Branch allows me to connect with and keep in touch with my team more than I have in the past. We are able to share updates, alerts, and tips through the app. During Hurricane Irma, when we all had to stay home or evacuate, Branch kept me in touch with my whole team and I knew they were safe.

Easy to use, easy to communicate.

Sep 15, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Being able to post a schedule because some people don't work a lot of days out the week so they can see it on the app instead. It's also helpful if I made a mistake and employee can let me know right away.

Cons: Sometimes when I get a chat message is doesn't show up until about 2 days later. Other that that's it's a good app

Works well for my employees

Sep 14, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Easy way to post shifts that need picked up, customer service helps you to customize the app for your needs.

Cons: Sometimes the app seems glitchy, I wish there was more Manager controls, also I wish you could change what time you are notified about an upcoming shift(says 2 hours but is actually 3 hours before).

Overall: My staff has more freedom, and I get more shifts covered

Love it. Easy to upload schedule

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Quick glance of when you work, with kind reminders every time you work. I love that you can see every one else's schedule too if you need to find a replacement. I also like that you can send out a quick group message if needed

Cons: I don't like how it lets anyone mark that they are a manager. There needs to be a verification of title or job duty. If there was some way to make that possible it would be appreciated.

Overall: Never have to wonder when you work and it makes it easy to let all coworkers know if there's an issue.

It's okay it's nice to be able to check your schedule from home and be able to get in contact with c

Sep 14, 2017
2/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: Being able to check my schedule from home. And being able to get in contact with coworkers without having their phone numbers.

Cons: There's no way to set the work week. Are start Tuesday but the app doesn't automatically Sunday through Saturday. Doesn't always work and when it does work it's super slow.

Overall: Being able to check my schedule from home.

Vendor Response

by Branch Messenger on September 18, 2017

Thanks for your review Shantel! Great news! There is a way for you to set your work week in Branch Messenger! Under the "Contacts" tab, toggle the screen to the "Me" section, then click on where it says "Earnings This Week". In the next screen you will have the option to set your work week and pay cycle!

It a great app

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: I it that I can check my shift from my phone and not at work it save me time and it great the we can see how is all so work

Cons: Some time it do not work and it can be hard to switch shifts it dose crash from time to time but it still good

Takes a lot off my plate as a manager!

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: My employees are in charge of their own shift swaps. There is literally no more calling off or calling me to find someone to cover for them.

Easy to use, nice to have schedule on phone

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Always have my work schedule with me, easy to use, can talk to my coworkers about shifts on the app easily

Cons: Sometimes it can be confusing to find work schedules, I do not like the ads in the app, needs an update

Phenomenal

Sep 11, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's easy and very useful. There's not other app like that and helps me a lot to see what's going on at work

Overall: Work

It's an awesome app, I feel like everyone should use it. It's very helpful.

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I really like that I get to look at my schedule on the app and it also has reminders. I also like that I get to post a shift on the app and people can take it instead of me struggling to find someone.

Overall: I get to see when I work. I also get to switch my shifts instead of calling people to switch with me. It's very useful. I also get to chat with my co-workers if I have a question.

It is a very resourceful and easy to use!

Sep 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the app because i feel like it's very easy to use and easy to get the crew to use. When I hire a new person and explain this to them they love that we use an free app to communicate

Cons: Sometimes it makes little glitches in the schedule that can make a huge impact on the work place leaving the crew to think they are in/out at a different time.

Overall: Alot of benefits actually. My entire crew and management can all communicate with a click of a button. It's like a private Facebook for a work place. We share alot of different things on there. It's nice to have a personal connection with everyone

Easy to use but misses some shifts so can't fully depend on it

Sep 06, 2017
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The app is very easy to use and love the reminders before your shift starts.

Cons: It has been missing shifts and if two employees have the same last name it mixes their shifts up and has causes some major confusion

Overall: This app makes it much easier to see who your working with for that day

it's so helpful because you can see what your work needs help with

Sep 02, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Pros: it's just helpful and very easy to use then they have a thing where you can see all the other work places and what they need

Had one isssue and customer support helped me.

Sep 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I use the Schedule the most. When you delete one picture or add the same one, they double the schedule

Cons: You can't delete very easy for schedule. Only works for your phone. If the manage deletes a schedule it should be deleted completely

Overall: Mainly I use the schedule for weekly and daily

Neuatral

Sep 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It's easier to check when I have work or anyone else for the matter it's easily accessiable and the 3 hour reminder before work is great.

I like the app. It helps me out a lot.

Aug 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like being able to keep track of my schedule for work. It keeps me updated on a lot of available hrs. I possibly could get when I want overtime and couldn't get it.

Cons: It doesn't update my work hours weekly. This app also double post hours like post the same time twice back to back.

Overall: Its very helpful. Its really help me out.

So far so good like you can reach all 12 employees at one time..

Aug 31, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Sending out schedule with a click of a button. Also you can talk to all 12 employees at one time fun like texting where it only sends out 10 at a time. I also like that you can switch shifts with somebody and it automatically remind you that you're switching shifts and what time your next shift is.

Cons: That you have to refresh all the time. It freezes up a lot where you have to log out and log back in at least once or twice a day.

Overall: Great way to schedule employees great way to talk to employees a great way to switch scheduling or call in sick and somebody else picking up your shift. Sending out pictures as well is a great feature.

I think this app is pretty neat. I love the ability to see your shifts and your co workers shifts.

Aug 31, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love notifications you can get a couple of hours before your work starts. I'm happy that this app exists and I hope that it keeps improving.

Cons: I would like to see in the future updates notification time changes. If I have work at 3 I would like to get a notification two hours beforehand, or maybe the next work day I would like to know four hours beforehand. Also days of the week. So maybe a persons week starts on Monday, but mine starts on Saturday. I would like the availbity to change that options.

Overall: I am able to know when my work starts beforehand. I love it and it's awesome because I am a very busy person.

It's super easy to use

Aug 31, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I can get my schedule on a daily basis. I can see who I'm working with. As well as communicate with my coworkers.

Cons: I don't like the 3 hour heads up before my shift.I'd like to fix my weekly earnings our stores work week goes from Wednesday to Tuesday. The app has it set Monday to Sunday. I have a hard time figuring out how to change it.

Very good

Aug 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to check my schedule and swap shifts, as well as being able to send messages to my team members. I also really like the mute button from 10pm-6am

Cons: I do wish I could change the notification for my next shift from 3 hours to 1-2 hours. But its not a deal breaker

I think Branch is a great app that's easy to use and very efficient at organizing shifts

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Very easy to use and app is organized. I like that the sections are nicely layed out in terms of scheduling and the area to post shifts.

Cons: The activity section isn't always updated properly (a shift has been posted but is hard to find because it isn't at the top)