# DIR-S Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about DIR-S Software - reviews, pricing plans, popular comparisons to other School Management products and more.

Source: https://www.capterra.com/p/167520/DIR-S

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# 

 DIR-S Software Review 2026: Features, Integrations, Pros & Cons

Last updated on December 12, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

DIR-S

## What is DIR-S?

A communication system with key safety features that is available for desktop, tablet, and smartphone. DIR-S increases teacher's reaction time to get safe and decreases law enforcement's response time by connecting schools and law enforcement with real-time chat and interactive maps.

## What is DIR-S used for?

[School Management](https://www.capterra.com/school-administration-software/)

Top alternative

Featured

Overall rating

Based on 75 user reviews

Reviews sentiment

Positive

87%

Neutral

11%

Negative

3%

Starting price

$275

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for DIR-S?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.tresitgroup.com/&name=DIR-S)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### DIR-S

4.3 (75)

VS.

[4.6 (2,777)](https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews/)

Starting Price

$275

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (75)

Ease Of Use

4.4 (2,776)

Value For Money

4.4 (51)

Value For Money

4.5 (2,361)

Customer Service

4.6 (62)

Customer Service

4.6 (2,599)

## DIR-S alternatives

[4.7 (3,254)](https://www.capterra.com/p/144060/brightwheel/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (451)](https://www.capterra.com/p/133283/Alma/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (74)](https://www.capterra.com/p/197828/DreamClass/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (683)](https://www.capterra.com/p/118900/Gradelink-SIS/reviews/)

Starting price

$121.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/167520/DIR-S/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Assessment Management

Creation, administration, and evaluation of assessments or tests

Facility Management

Manage the maintenance of building facilities

Faculty/Staff Management

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

For Higher Education

Software designed for higher education organizations

Independent/Private

Software designed for private/independent schools

DIR-S 10 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Creation, administration, and evaluation of assessments or tests

Manage the maintenance of building facilities

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Software designed for higher education organizations

Software designed for private/independent schools

Software designed for kindergarten through 12th grade schools

View and track pertinent metrics to find patterns and gain insights from data

Software designed for school districts

Software designed for special education institutions

Features

4.3 (75)

4.3

Based on 75 reviews

## Pricing

Value for money

4.4 (51)

Free Trial

Basic

$275.00

Per User,Per Month

Value for money

4.4 (51)

4.4

Based on 51 reviews

## Support, customer service and training options

Customer Service

4.6 (62)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (62)

4.6

Based on 62 reviews

## User reviews

Overall rating

4.3

Based on 75 reviews

Filter by rating

5(38)

4(27)

3(8)

2(1)

1(1)

Mentioned topic

Sorted by most recent

JA

Jeff A.

Instructional Tech Coach

E-Learning

### "DIR-S In Schools "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

March 17, 2024

I think this has a lot of potential, and it works great when it works. BUT there always seems to be the one that missed the alert.

Pros

It seems like a great idea. The interactive maps and the way that you can chat with others. It all seems like a really good idea.

Cons

Each time we do a drill, there is always the teacher that did not get the update. Whether their volume was turned down, or the app was not updated, or it just did not send. That seems to be a huge concern with dealing with emergency apps.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MR

Melisa R.

Director

Education Management

### "Coordinated response"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 4, 2021

Overall working with them has been a great experience!

Pros

I love the ability this provides for a coordinated response between our schools, district, emergency response teams, and police! We meet regularly with the DIR-S team to discuss updates and they are very responsive to making changes that benefit us.

Cons

With any software there are always some bugs. It would be great if it interfaced with our employee database so we didn't have to manually change employees in each school every year.

Alternatives considered

[AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/)

Reasons for choosing DIR-S

It was decided by a committee.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Ian Piolo O.

School staff

Education Management

### "Awesome software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 28, 2020

Having this software in our school lets parents be at peace while their kids are in school.

Pros

This software allows our school to connect to law enforcements even far better and faster than we used to

Cons

The pricing can be steep for small schools but I think it is worth all the money. They do offer a free trial.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Freelance Writer/Blogger

Education Management

### "DIR-S is a wonderful program"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 15, 2019

Pros

DIR-S is a wonderful program and is endlessly helpful. Would highly recommend!

Cons

I cannot think of any complaints for this particular program!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2019

Thank you so much!

DW

Daniel W.

CEO

E-Learning

### "Safety innovation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 24, 2018

Pros

A company with strong core values. I really hope to see them all over the country!

Cons

I feel like they could improve the UI a little bit.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2019

Thank you, we will continue to improve our UI.

JC

Joshua C.

Tech Support

Education Management

### "An honest company through and through"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 21, 2018

DIR-S creates a safe place where teachers, administrators, and safety officials can turn to. Instead of a scramble to get all the info needed in a crisis, all of the pertinent info is in everyones hands.

Pros

The software is easy to understand and integrate in to any school system. Being able to have a dedicated place to look in an emergency gets rid of a lot of the stress. The whole emergency process is streamlined.

Cons

If you aren't careful you can send the whole school into panic mode, don't mess around in the app

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DD

DEBRA D.

Principal

Primary/Secondary Education

### "Great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 20, 2018

We know that every one is accounted for in an emergency within seconds. We know who started the alert and can chat silently for further information. It connects to our police department so we get quicker response time. It connects the central office to each building for timely communication.

Pros

The chat feature allows us to communicate directly. We can locate students within seconds. The interactive map is helpful too.

Cons

My teachers struggle with it. I don't think that it is the product though. Most of the frustration happens when using cell phones outside of the school's wifi range.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Amber M.

Recess Aide

Primary/Secondary Education

### "Life is worth it"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2018

Pros

I like the real time accuracy the software allows first responders, and the ability to communicate with staff to locate missing students.

Cons

The small glitches of not always working is an issue, but I know it’ll be fixed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Julie M.

Playworks IT

Primary/Secondary Education

### "Safety Alerts"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 19, 2018

Pros

I like that the app will notify me whether or not I am at the school.

Cons

Every time I have used it and received an alert, I get the alert but I am not signed into the app. I have to take time to sign in and in a real situation that can waste precious time. There needs to be a way to make sure you are signed in so that in a real emergency when you need to communicate instantly time isn't wasted signing in. I also find it difficult to find where to add my location. The default location isn't always where I am located.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

chris C.

teacher

Education Management

### "DIR-S from a teacher"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 19, 2018

Our school has practiced quite a few different types of drills with DIR-S. We are able to quickly have students out of the building and accounted for in about 3 minutes, or in lock-down in just one or two. I have been very impressed and believe this app will save lives in the future.

Pros

Our school has been helping to test DIR-S. I love that I can get an alert on my phone or computer and take proper steps to keep my students safe without school alarms or overhead speaker instructions. I can quickly reply whether or not all children are accounted for, note what location we are in and check a thread that updates me about what is happening. I also know that if a real emergency were taking place emergency responders would be immediately notified.

Cons

I was a little confused about whether I should make comments on the text thread for example "were all safe" even though there is a section to tap for that same purpose. So if the thread is meant for clarifying other communication that should be made clear. Also, being a teacher, I do not respond to my phone during instruction time. A unique sound letting me know that it is a DIR-S alert would help me not miss something important.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/167520/DIR-S/reviews/)

Popular comparisons

[Procare Solutions vs DIR-S](https://www.capterra.com/compare/23486-167520/Procare-Child-Care-Management-vs-DIR-S) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)