Who Uses This Software?

Education - Public, Private, Charter Races and Events Airports Government and Private


Average Ratings

30 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $125.00/month
  • Pricing Details
    No user limits . No licensing, connect all devices for no additional costs.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Tresit Group
  • www.tresitgroup.com/
  • Founded 4
  • United States

About DIR-S

An emergency response system with key safety features that is available for desktop, tablet, and smartphone. DIR-S increases teacher's reaction time to get safe and decreases law enforcement's response time by connecting schools and law enforcement with real-time chat and interactive maps.


DIR-S Features

  • Case Management
  • Court Management
  • Crime Scene Management
  • Criminal Database
  • Dispatching
  • Evidence Management
  • Field Reporting
  • Incident Management
  • Internal Affairs Administration
  • Investigation Management
  • Scheduling
  • Training & Certification Management
  • Academic Reporting
  • Admissions Management
  • Assessment Management
  • Attendance Tracking
  • Behavior Management
  • Bookstore Management
  • Cafeteria Management
  • Classroom Management
  • Clinic Management
  • Curriculum Management
  • Enrollment Management
  • Event Calendar
  • Facility Management
  • Faculty / Staff Management
  • Financial Management
  • Fundraising Management
  • Higher Education
  • Housing Management
  • Independent / Private
  • K-12
  • Library Management
  • Parent Portal
  • Scheduling
  • School District
  • Special Education
  • Student Information / Records
  • Student Portal

DIR-S Reviews Recently Reviewed!


Tresit brings the best peace of mind for a parent, knowing kids are safe at school is bar none.

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love being able to see the school, where is safe and where is yet to be marked safe. I also love that a teacher has the ability to control an alert if something is going on in the classroom. There is no better way to get notice of what is going on to police in hostile situations. I love that you could use this in schools, banks, offices, event venues, or wherever. This is state of the art, genius, and going to save lives.

Cons: I think a 3D model of the school would be nice someday, a 2D version allows the basic essentials. one day I would love for some sort of technology that allows law enforcement, fire fighters, or whoever it may be in need to see levels of the school, office, bank, etc. and prevent difficult situations.

Overall: I was able to see what was going on around school, to see that classrooms were safe and students were not in harms way.

Vendor Response

by Tresit Group on December 20, 2017

Thanks Jake from MACU!

Very useful and easy to use

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love how easy it is to train people how to use the software. It is super easy to send an alert and the reason to send an alert are endless! It makes me feel safer at work. It's easy for teachers to learn how to use it. When we have questions about it the staff from DIR-S are very helpful and good to work with!!

Cons: The only problem I've run into is sometimes the maps don't work properly on the mobile app. Also, on the mobile app, it's hard to notice the alerts. We only get alerted when we look at our phone. I wish it would continue to buzz so we notice the alert.

Vendor Response

by Tresit Group on December 20, 2017

Thank you for the great feedback. Android OS will continue to alert mobile devices. iOS only sends out push notification, Apple does not let us override their OS. We are always learning and truly appreciate your comments.

I was trained on it and it was amazing to learn about its features.

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that this software is so easy to use, that it connects everyone that needs to be in the loop with relevant information that is timely and important. I love that I know the proper people can respond to me in an instant!

Cons: It can be easy to accidentally set off an alarm and cause some unneeded panic! We panicked students when a teacher accidentally set off a shelter in place alarm and it took a little bit to figure it out and calm everyone down.

Overall: The peace of knowing that law enforcement and administration can help me in one click or I can know what is going on at school as soon as an alarm is sent so I can make the best possible choices to protect me and my students! I love it!

Vendor Response

by Tresit Group on December 21, 2017

Thank you Heather! We are always learning, and appreciate your kind words and feedback!

We've received training and support while the product was new to us to enhance our familiarity with

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's straightforward and easy to use on multiple devices, i.e. desktops, laptops, tablets, and other handheld devices.

Cons: About the only hangup we had with it was that we have multiple campuses and some people that travel between campuses. In the early stages we were having people from one school trigger the alarm at the other school and some people whose devices were set up on both campuses get triggered while they were on the other campus.

Overall: For drills, etc. it has been great.

Vendor Response

by Tresit Group on December 20, 2017

Thank you Shem!
We are working on resolving a teacher who is on multiple campuses. We are always learning and truly appreciate your comments.

So we have just started using DIR-S and have only set it up and viewed a few features.

Dec 29, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: I think it will be great in the event of a life threatening situation as long as we are able to get to our technological device with DIR-S loaded on it. I do not have a smartphone so my device is my laptop positioned at the front of my classroom. So long as I can get to it and send the All clear message or help message, I think it will be a great tool to have.

Cons: It took me awhile to get it set up on my computer-I felt like I followed the steps but the lead person from our bldg. ultimately had to finish the set up process. Other than that, we haven't had a need for it yet-which is a good thing. Isn't it only used when there is a problem? Why would I use it daily? as mentioned in the question below?

Overall: Like I mentioned, we haven't had to use the software other than viewing it's capabilities and getting it set up on our computers in our rooms or on personal smartphones. If it works as explained to us, it will be important information for police officers in the event of an intruder in or outside our bldg.

This DIR-S team and product that will make our organization better/safer.

Sep 28, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The communication and peace of mind it brings to teachers and administration in a crisis. People love the idea of this system!

Cons: Training. There are always a select few users who are hard to teach new systems. Most users can implement this system quickly, but others are intimidated by it.

Overall: SAFETY and a peace of mind if we had emergencies we need to address.

Vendor Response

by Tresit Group on December 20, 2017

Thank you Clayton, we appreciate IT feedback a lot!

I haven't had a lot of experience, but I love the idea of being able to communicate.

Dec 19, 2017
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: I really like how you can talk to the whole school and contact the police with such ease. It's helpful to be in the know so I can react quickly and keep my students as safe as possible. This app has some serious potential.

Cons: With such ease of communication it is very easy to send an alert by mistake. We just had someone accidentally send an alert which sent the whole school in a bit of a panic. Luckily, we have had some good drills so reactions were appropriate. I also did not end up getting notified on my phone and I don't think we have had enough training on the communication part.

Overall: I have been in an emergency situation before at my last school and we were put on a lock down. We had no way of communicating and it was terrifying. I love the thought of being notified of what is happening and quick conversations that keep everyone safe.

Vendor Response

by Tresit Group on December 20, 2017

Thank you for the great feedback. We are always learning and truly appreciate your comments.

A really great concept that needs some development.

Sep 28, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use, very intuitive. The maps make it easy to pinpoint an emergency and keep track of employee safety. The chat feature helps keep communication flowing in a crisis.

Cons: It needs a chat log for administration to keep track of what's happening. Currently, the chat disappears as soon as the alert is over.

Overall: Fortunately, we haven't had to use the software in an emergency, but it offers peace of mind.

Vendor Response

by Tresit Group on December 20, 2017

Thank you Jenda for the great feedback. We are always learning and truly appreciate your comments.

I have enjoyed using this product!

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that the product is user friendly and it eliminates confusion that occurs during emergency situations at schools. It alllows teachers to communicate with administrators and emergency personal during an incident.

Cons: I wish the account settings would allow me to save without hitting the update button. There is a done button at the top, but if I hit Done before update it doesn't save.

Vendor Response

by Tresit Group on December 20, 2017

Thank you Hannah!

Capterra-loader

We have been looking for something like this for years to enhance the response and communication.

Oct 12, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use for everyone, both civilians and first responders. It can be used for everyday occurrences in our schools and not just for the active gunmen situation. In a serious emergency when 911 is overwhelmed and officers are responding from different agencies, it allows a quicker route to pertinent information. Basically is saves time!

Overall: I love what it enhances in an emergency response between those in a crisis and those responding to help.

Vendor Response

by Tresit Group on December 20, 2017

Thank you Captain! We are always learning and truly appreciate your comments.

DIR-S has been the perfect security solution for our small school.

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: DIR-S is very user friendly. Our school has no intercom system, so this solves a big problem for us! I think all of our employees have greater peace of mind knowing we have a reliable security system in place.

Cons: Employees must have their phones with them at all times. Mostly this is not an issue, but it takes a certain amount of discipline not to check messages, etc. while you're working.

Overall: A working security system without having an intercom system. Peace of mind that students and teachers in our school are safe.

Vendor Response

by Tresit Group on December 20, 2017

Thank you Janet!

So far the system has worked very well and seems straight forward.

Jan 05, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The entire staff can be notified quickly to emergencies. It is also very easy to indicate that we are safe, need assistance, or activate an alert.

Cons: If I am not near my phone or computer I won't know about the alert. Also with the app it is easy to accidentally set off an alert.

It works. I was exploring the app, pushed a button and my school accidentally went into lock down.

Dec 19, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It's simple and it works. The interface is easy to understand and navigate. It's quick and everyone that has their electronic device (be it computer or phone) with the app installed get's notified.

Cons: It's very sensitive and too easy to use. When you push a button it does what it's supposed to do. I wish it had a window that asked "are you sure?". I couldn't find where it explains what to do in different scenarios. I wish I could have access to that.

Vendor Response

by Tresit Group on December 20, 2017

Please visit our Tresitgroup.com/tutorials (password is "tresit2017" There you can view more scenarios to help learn DIR-S better.
We are always learning and truly appreciate your comments.

This has allowed us to simplify the emergency response routine and procedure.

Jan 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that it connects our school to the both district office and emergency response agencies which will improve the communication and direct efforts to the right location. It also provides a way for communication to continue during the emergency through the chat feature which will help everyone involved to remain focused and calm.

Cons: We have had a little trouble when a substitute is present in a classroom and not logged in to a computer. Additionally, you cannot enter the program to "practice" without setting off an alert.

Not only does Tresit group have an amazing and functional app, but they also have a supportive team.

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: I love this software because it offers a sense of safety and security. The innovative idea has the ability to save time, lives, and money for schools all around the nation. My favorite feature of the app is instant notification that reaches beyond the school. In times of an emergency, the police department is directly notified, and the interactive map can take them directly to the problem. Talk about efficiency.

Cons: I think it would be beneficial to have a single user sign on. I think this would increase reaction time.

Vendor Response

by Tresit Group on December 20, 2017

Thank you Erica!

This app is super easy to use and very efficient in emergency situations.

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've used a different emergency app in past year and this DIR-S is far better and way easier to us.

Cons: It's a little confusing trying to find the building or location you are in. It could also be because our school is so large too though.

Overall: Definitely peace of mind as a teacher. It's always scary and worrisome to think that during an emergency you may not be able to get a hold of someone.

Vendor Response

by Tresit Group on December 20, 2017

Marie,
The default locations will help streamline the process of manually finding your location on the map.
Thank you for the great feedback. We are always learning and truly appreciate your comments.

Training was simple, app is user friendly.

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This gives our school a better system to check on the safety of staff and students. The feature of the map is awesome so you know exactly where safety issues are. The chat room gives even more information for all involved in a dangerous situation.

Cons: You have to be near an electronic device, wifi has to be working or telephone connection is required. Our building is not friendly with Cell-Phones.

Vendor Response

by Tresit Group on December 20, 2017

Thank you for the great feedback. We are always learning and truly appreciate your comments.

Excellent, versatile tool with incredible features and support!

Dec 20, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it is both on the computer and our smart phones. It's a great way for us to communicate with each other quickly in an emergency. It's incredibly intuitive. The visual contrast is excellent. I love that I can look down and tell by the huge, colorful icon, what I'm supposed to do.

I also love the chat feature.

Cons: I wish that there were possibilities of sectioning the chat rooms so that we had a space for missing kids, and for describing the danger. Other than that, this app is WONDERFUL!!!

Overall: I love that this communicates directly with our emergency personnel. It's easy to use and has drastically reduced our uncertainty about drills. It is also going to drastically decrease our response time in an emergency situation. THANK YOU!!!

Vendor Response

by Tresit Group on December 21, 2017

Thank you Angela! We are always learning, and appreciate your kind words and feedback!

I am thrilled to use this in my school! It really gives peace of mind.

Dec 19, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I love the safe or not safe feature and I love that we can quickly identify which rooms are safe. It will really allow teachers and police officers to respond quickly and efficiently to emergencies.

Cons: When we had a drill or accident today there was a lot of chaos and no option to mark safe or unsafe. It didn't seem to be working properly and it was very stressful.

Vendor Response

by Tresit Group on December 20, 2017

Thank you for the great feedback. We are always learning and truly appreciate your comments.

Safety First!

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software increases the safety of students and employees in our school district. It also helps parents to feel better.

Overall: I covered this earlier.

Vendor Response

by Tresit Group on December 20, 2017

Thank you for the great feedback. We are always learning and truly appreciate your comments.

This system seems much better than how our school used to function during emergencies or drills.

Jan 05, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I love that it has a chat feature so if we are in an emergency we can get information quickly and everyone can say what they need to.

Cons: I do not like that if someone is looking at the emergency buttons it pulls it up automatically on my computer. With it being such a new feature some teachers have looked at what the options were and it alerted me during class even though there wasn't an emergency.

Easy to use and very efficient!

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The interactive mapping tool is really fast, helps first responders know what is going on. Nice chat feature with details on every message.

Cons: Cannot zoom in on the desktop app in the mapping feature. I would like to see this in future updates, the phone zooms nice and fast.

Overall: Price and Safety!

Vendor Response

by Tresit Group on December 20, 2017

Thank you for the great feedback. We are always learning and truly appreciate your comments.

I have been involved in maybe 3 drills involving this software

Jan 03, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I like that it is accessible on my phone too. I also like being able to see the whole school at a glance.

Cons: There's a little bit of a learning curve. Maybe it is because I've had minimal training but it doesn't seem to be very user friendly

Easy to use and I feel safer.

Dec 19, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like that it will send notifications to my phone. This way no matter where I am, I will always be aware of any alerts/dangers.

Cons: Sometimes it seems when an alert goes out it takes a long time to show up on my phone and on my computer.

Overall: It's definitely made for the here and now. I feel like the old way of alerting throughout the school put a lot of people in danger, this one helps to avoid that.

Vendor Response

by Tresit Group on December 20, 2017

Thank you for the great feedback. Phones are tricky, we are limited to connectivity so computer will always be faster than phones because they have a direct connection.
We are always learning and truly appreciate your comments.

It was fast and easy to learn.

Jan 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It was fast and easy to learn. It is was easy to get everything set up and it is also easy to manipulate once you are inside the program.

Overall: It is a great way to spread word about a situation quickly and quietly without making a big scene.

Capterra-loader

It is going to be an excellent app for our school. I feel safer, having the access to police.

Dec 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It makes me feel safe. I can message authorities immediately. Police can see where I am. I love the map so that I can see where incidents are happening. The texting part is great as well. I can know what is going on with everyone in the building.

Cons: I worry that I might accidentally send a message. However, I love that there is a pin that I have to put in.

Vendor Response

by Tresit Group on December 20, 2017

Thank you for the great feedback. The pin is a nice feature, keeps your kids from sending the school into lockdown too :)
We are always learning and truly appreciate your comments.

The program has been easy to use and efficient for the entire building .

Dec 19, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The entire building and staff will be notified and can notify quickly. The alert is easy to understand and we can communicate anywhere with our phone.

Cons: What happens if I am outside and I don't have my phone on me? Notifications are limited. Also, on Apple devices the notifications blends in with other notifications and cannot be changed to make it more alarming.

Overall: I don't know other than the software.

Vendor Response

by Tresit Group on December 20, 2017

Thank you for the great feedback. We are always learning and truly appreciate your comments.

Dir-s will help our teachers and students be more safe. The training was seamless.

Dec 19, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and applicable to our setting. We were looking for a way to help our district be on the same page and this will help.

Cons: How do we fit it in? What do we do when our teachers don't have their phones or access to their computers.

Overall: We will see.

Vendor Response

by Tresit Group on December 20, 2017

Thank you for the great feedback. We are always learning and truly appreciate your comments.

As a teacher this is such an easy way to check in and see what is actually going on!

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use

I can see the entire school and what is happening in each area

The chat feature helps me stay connected

Overall: I'm connected to everyone in the emergency

Vendor Response

by Tresit Group on December 20, 2017

Thank you for the great feedback. We are always learning and truly appreciate your comments.

I have had a great experience working with Tresit group.

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: This product is simple to use, and has the ability to save lives. I love the simplicity in reducing reaction time and finding the problems fast.