Who Uses This Software?

Education - Public, Private, Charter Races and Events Airports Government and Private


Average Ratings

57 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $275.00/month
  • Pricing Details
    No user limits . No licensing, connect all devices for no additional costs.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Tresit Group
  • www.tresitgroup.com/
  • Founded 4
  • United States

About DIR-S

A communication system with key safety features that is available for desktop, tablet, and smartphone. DIR-S increases teacher's reaction time to get safe and decreases law enforcement's response time by connecting schools and law enforcement with real-time chat and interactive maps.


DIR-S Features

  • Bookstore Management
  • Cafeteria Management
  • Curriculum Management
  • Facility Management
  • Financial Management
  • Higher Education
  • Housing Management
  • Independent/Private
  • K-12
  • Library Management
  • Online Calendar
  • Online Payments
  • Parent/Student Portal
  • Reporting/Analytics
  • School District
  • Special Education
  • Case Management
  • Certification Management
  • Court Management Integration
  • Crime Scene Management
  • Criminal Database
  • Dispatching
  • Evidence Management
  • Field Reporting
  • Incident Mapping
  • Internal Affairs Administration
  • Investigation Management
  • Scheduling

DIR-S Reviews Recently Reviewed!


Saving Lives

Oct 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We've been testing the software in our local school. It's quick, it's functional and it's going to save lives.

Cons: There's nothing to put here really, I want it to be more accessible to all schools and all students. This connects our law enforcement, schools, and is a way to change school safety and security.

Overall: DIR-S has allowed our local schools to connect law enforcement and schools in crisis situations. Not only law enforcement is connected, but the people in crisis are connected to the outside. We all use technology, and this is an amazing resource to use.

Vendor Response

by Tresit Group on October 15, 2018

Woot woot! Thank you for the great review!

Tresit brings the best peace of mind for a parent, knowing kids are safe at school is bar none.

Sep 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love being able to see the school, where is safe and where is yet to be marked safe. I also love that a teacher has the ability to control an alert if something is going on in the classroom. There is no better way to get notice of what is going on to police in hostile situations. I love that you could use this in schools, banks, offices, event venues, or wherever. This is state of the art, genius, and going to save lives.

Cons: I think a 3D model of the school would be nice someday, a 2D version allows the basic essentials. one day I would love for some sort of technology that allows law enforcement, fire fighters, or whoever it may be in need to see levels of the school, office, bank, etc. and prevent difficult situations.

Overall: I was able to see what was going on around school, to see that classrooms were safe and students were not in harms way.

Vendor Response

by Tresit Group on December 20, 2017

Thanks Jake from MACU!

DIR-S in the public school

Oct 16, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: You can see where everyone is and can communicate via phone/computer if there is an emergency.

Cons: We have done emergency drills/procedures for many many years without this software, and it has been efficient. Teachers are very aware of where their students are and what to do in an emergency. This just seems to be a hassle to try and do everything we are supposed to do with this system on top of simply taking care of the children we are in charge of during an emergency. As a teacher, I do not carry my phone with me, nor do I have it on during the teaching day, simply because it is a distraction. Because I have moved schools frequently, I continually have to be updated in the system, and I don't know how to do that. We had a school fire drill today, and, though I thought I had been updated in the system, when I tried to log into it on my phone, I didn't know the passcode to get in. It just hasn't been a very useful tool for me as a whole, and does not seem that beneficial.

Vendor Response

by Tresit Group on October 18, 2018

Thank you Jennifer for the review. We value your opinion and want to do everything we can to make DIR-S a better tool.
Please send us an email and we can ensure your account is updated. The PIN is something the user sets, however we can show you how to create new one. Thanks again and we hope we can add value to an emergency, the last thing we want to do is add the commotion.

Very useful and easy to use

Dec 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love how easy it is to train people how to use the software. It is super easy to send an alert and the reason to send an alert are endless! It makes me feel safer at work. It's easy for teachers to learn how to use it. When we have questions about it the staff from DIR-S are very helpful and good to work with!!

Cons: The only problem I've run into is sometimes the maps don't work properly on the mobile app. Also, on the mobile app, it's hard to notice the alerts. We only get alerted when we look at our phone. I wish it would continue to buzz so we notice the alert.

Vendor Response

by Tresit Group on December 20, 2017

Thank you for the great feedback. Android OS will continue to alert mobile devices. iOS only sends out push notification, Apple does not let us override their OS. We are always learning and truly appreciate your comments.

I was trained on it and it was amazing to learn about its features.

Dec 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that this software is so easy to use, that it connects everyone that needs to be in the loop with relevant information that is timely and important. I love that I know the proper people can respond to me in an instant!

Cons: It can be easy to accidentally set off an alarm and cause some unneeded panic! We panicked students when a teacher accidentally set off a shelter in place alarm and it took a little bit to figure it out and calm everyone down.

Overall: The peace of knowing that law enforcement and administration can help me in one click or I can know what is going on at school as soon as an alarm is sent so I can make the best possible choices to protect me and my students! I love it!

Vendor Response

by Tresit Group on December 21, 2017

Thank you Heather! We are always learning, and appreciate your kind words and feedback!

We've received training and support while the product was new to us to enhance our familiarity with

Oct 03, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's straightforward and easy to use on multiple devices, i.e. desktops, laptops, tablets, and other handheld devices.

Cons: About the only hangup we had with it was that we have multiple campuses and some people that travel between campuses. In the early stages we were having people from one school trigger the alarm at the other school and some people whose devices were set up on both campuses get triggered while they were on the other campus.

Overall: For drills, etc. it has been great.

Vendor Response

by Tresit Group on December 20, 2017

Thank you Shem!
We are working on resolving a teacher who is on multiple campuses. We are always learning and truly appreciate your comments.

Review for DIR-S

Oct 12, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it is fast and easy to use. I also like that I can communicate with others in the building and that the police are notified right away. It seems safe and well designed.

Cons: I have been able to use it without a problem but I know there are several people in the building that can't figure it out. I think it will be hard to get the whole faculty on board.

Overall: I have actually really liked it and I hope we can make it work!

Vendor Response

by Tresit Group on October 17, 2018

Jennifer, we appreciate your kind words. We are always trying to improve trainings, so we can get the whole faculty on board :)

Work in Progress

Oct 14, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Really interesting. The interactivity of the map is great. Its very specific and a great way to communicate. Better than throwing up green cards and calling.

Cons: I can see so many problems with this. It has to have wifi? That could be a problem.

If someones sound is down, why does it not override it? It should override volume settings and send out the notification.

The updating of the software is cumbersome. Everything in our day updates so easily, and this one had multiple steps just to update...

If someone came into the school, or a fire started, I would not think to use this. I would be on full fight or flight and watching my students. I would not think to get on my laptop and let someone know we are ok, if more urgent demands persist.

Overall: I think this is a good iteration... and with some success and failures this will be refined to something better. However, I have had this program now for two years, and in those two years we have done one drill. No one is ready for something to happen.

Vendor Response

by Tresit Group on October 18, 2018

Thank you Jeff. We will continue to improve the app from the feedback we receive. Please send us an email with anymore input.

A safety tool for the schools.

Oct 16, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: It's one more way to try and keep our kids safe in the classroom. It seems easy to use. I like that it works with apple watch to send out notifications b/c I don't always have my phone out.

Cons: There were some tech problems at the beginning, but the customer service has been great.

Overall: This is a way to notify teachers if there is safety issues in the school.

Vendor Response

by Tresit Group on October 18, 2018

Thank you Ginger. The smart watch notification are convenient. We love hearing feedback from our teachers and knowing we are adding value to school safety.

This DIR-S team and product that will make our organization better/safer.

Sep 28, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The communication and peace of mind it brings to teachers and administration in a crisis. People love the idea of this system!

Cons: Training. There are always a select few users who are hard to teach new systems. Most users can implement this system quickly, but others are intimidated by it.

Overall: SAFETY and a peace of mind if we had emergencies we need to address.

Vendor Response

by Tresit Group on December 20, 2017

Thank you Clayton, we appreciate IT feedback a lot!

DIR-S Review

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The options to speak within the building in a private way with teachers. We wouldn't want to be using the intercom if an intruder were in the building.

Cons: It has taken quite a few updates and trials for the system to be working. Hoping to be able to hear it if it actually is used in a real emergency!

Overall: The guy who comes to inform us about it is very patient and helpful. The experience has been good, the idea of it is great. Hope we never really need to use it in a serious fashion.

Vendor Response

by Tresit Group on October 11, 2018

Thank you for the review. We are continually learning and innovating based off customer feedback.

Map

Oct 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: I like being able to see a map of the school and knowing where other teachers are and whether they are safe or not.

Cons: I don't always have my phone or computer with me, so it seems to add one more thing during an already stressful time.

Vendor Response

by Tresit Group on October 18, 2018

Thank you for the review Abbey. The interactive map is a great feature for both teachers and law enforcement.

Safety First

Oct 16, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: it notifies you on all of the devices that you've signed in on. Its very nice to have it show up on your phone when you're not in your classroom.

Cons: It is difficult to explore so that I can be more familiar with the software.

Vendor Response

by Tresit Group on October 18, 2018

Thank you Sarah for the kind review. Please refer to our tutorials to get more familiar with the app. We know it is difficult to "play" around in the app because you have to be in a drill or live alert to explore. We are working on a fix for this.
www.tresitgroup.com/tutorials
Password: tresit2017

DIR-S Review

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use app on my phone and watch. I use it more in my phone than computer

Cons: It could be set off on accident on a computer with the app running in the background. And laptop has to be open to get the alert

Overall: It's been great so far. The teachers at my school probably need more practice toggling to "safe"

Vendor Response

by Tresit Group on October 15, 2018

Thank you Erin!

A really great concept that needs some development.

Sep 28, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use, very intuitive. The maps make it easy to pinpoint an emergency and keep track of employee safety. The chat feature helps keep communication flowing in a crisis.

Cons: It needs a chat log for administration to keep track of what's happening. Currently, the chat disappears as soon as the alert is over.

Overall: Fortunately, we haven't had to use the software in an emergency, but it offers peace of mind.

Vendor Response

by Tresit Group on December 20, 2017

Thank you Jenda for the great feedback. We are always learning and truly appreciate your comments.

I have enjoyed using this product!

Sep 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that the product is user friendly and it eliminates confusion that occurs during emergency situations at schools. It alllows teachers to communicate with administrators and emergency personal during an incident.

Cons: I wish the account settings would allow me to save without hitting the update button. There is a done button at the top, but if I hit Done before update it doesn't save.

Vendor Response

by Tresit Group on December 20, 2017

Thank you Hannah!

So far the system has worked very well and seems straight forward.

Jan 05, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The entire staff can be notified quickly to emergencies. It is also very easy to indicate that we are safe, need assistance, or activate an alert.

Cons: If I am not near my phone or computer I won't know about the alert. Also with the app it is easy to accidentally set off an alert.

Vendor Response

by Tresit Group on October 11, 2018

Thank you for the review. We are continually learning and innovating based off customer feedback.

DIR-s At Wilson

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it provides a way for teachers to let us know quickly if they are safe or need help and that you can chat on it.

Cons: It has been hard to get up and running not due to the company's fault but our district tech team. Preston has been awesome and even went around and set up each machine we were having problems with which is totally our tech team's job.

Overall: We have been in the early stages of the program and have seen great improvement in the product and now feel like we are set to make full use of it on our drills. We are having successful drills!

Vendor Response

by Tresit Group on October 15, 2018

Thank you Sue!

Awesome System

Oct 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like the ease of use and the ability to not only map where I am in the building but my status as well (safe/not). I like the use of the chat box to communicate whether or not kids are with us or if we're missing any.

Cons: When completing a fire drill I only knew Dir-s was working because I was looking for it. The alarm feature on my phone was a one time bell. It was too quiet for the phone.

Vendor Response

by Tresit Group on October 15, 2018

Thank you Aril, as we grow and become more credible we should be able to override the sound settings on your phone to ensure you hear it.

Capterra loader

We have been looking for something like this for years to enhance the response and communication.

Oct 12, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use for everyone, both civilians and first responders. It can be used for everyday occurrences in our schools and not just for the active gunmen situation. In a serious emergency when 911 is overwhelmed and officers are responding from different agencies, it allows a quicker route to pertinent information. Basically is saves time!

Overall: I love what it enhances in an emergency response between those in a crisis and those responding to help.

Vendor Response

by Tresit Group on December 20, 2017

Thank you Captain! We are always learning and truly appreciate your comments.

DIR-S has been the perfect security solution for our small school.

Sep 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: DIR-S is very user friendly. Our school has no intercom system, so this solves a big problem for us! I think all of our employees have greater peace of mind knowing we have a reliable security system in place.

Cons: Employees must have their phones with them at all times. Mostly this is not an issue, but it takes a certain amount of discipline not to check messages, etc. while you're working.

Overall: A working security system without having an intercom system. Peace of mind that students and teachers in our school are safe.

Vendor Response

by Tresit Group on December 20, 2017

Thank you Janet!

This has allowed us to simplify the emergency response routine and procedure.

Jan 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that it connects our school to the both district office and emergency response agencies which will improve the communication and direct efforts to the right location. It also provides a way for communication to continue during the emergency through the chat feature which will help everyone involved to remain focused and calm.

Cons: We have had a little trouble when a substitute is present in a classroom and not logged in to a computer. Additionally, you cannot enter the program to "practice" without setting off an alert.

Vendor Response

by Tresit Group on October 11, 2018

Thank you for the review. We are continually learning and innovating based off customer feedback.

So we have just started using DIR-S and have only set it up and viewed a few features.

Dec 29, 2017
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: I think it will be great in the event of a life threatening situation as long as we are able to get to our technological device with DIR-S loaded on it. I do not have a smartphone so my device is my laptop positioned at the front of my classroom. So long as I can get to it and send the All clear message or help message, I think it will be a great tool to have.

Cons: It took me awhile to get it set up on my computer-I felt like I followed the steps but the lead person from our bldg. ultimately had to finish the set up process. Other than that, we haven't had a need for it yet-which is a good thing. Isn't it only used when there is a problem? Why would I use it daily? as mentioned in the question below?

Overall: Like I mentioned, we haven't had to use the software other than viewing it's capabilities and getting it set up on our computers in our rooms or on personal smartphones. If it works as explained to us, it will be important information for police officers in the event of an intruder in or outside our bldg.

Vendor Response

by Tresit Group on October 11, 2018

Thank you for the review. We are continually learning and innovating based off customer feedback.

It works. I was exploring the app, pushed a button and my school accidentally went into lock down.

Dec 19, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It's simple and it works. The interface is easy to understand and navigate. It's quick and everyone that has their electronic device (be it computer or phone) with the app installed get's notified.

Cons: It's very sensitive and too easy to use. When you push a button it does what it's supposed to do. I wish it had a window that asked "are you sure?". I couldn't find where it explains what to do in different scenarios. I wish I could have access to that.

Vendor Response

by Tresit Group on December 20, 2017

Please visit our Tresitgroup.com/tutorials (password is "tresit2017" There you can view more scenarios to help learn DIR-S better.
We are always learning and truly appreciate your comments.

Why I don't like DIR-S

Oct 12, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: I don't like anything about it at all. It was a pain to install. We've tried to use it several times without success.

Cons: So far, I'm completely unimpressed. If my phone is muted I get no sound to alert me that there is a problem. I don't like having my phone off mute because I'm trying to teach and I don't want to be distracted by other emails or texts I may get during the day.

Vendor Response

by Tresit Group on October 17, 2018

Pam, thank you for taking the time to review DIR-S. We are sorry to hear you have not had a pleasant experience with DIR-S.
Please send us an email and we will do our best to listen to your concerns and make improvements as we move forward.

Not only does Tresit group have an amazing and functional app, but they also have a supportive team.

Sep 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: I love this software because it offers a sense of safety and security. The innovative idea has the ability to save time, lives, and money for schools all around the nation. My favorite feature of the app is instant notification that reaches beyond the school. In times of an emergency, the police department is directly notified, and the interactive map can take them directly to the problem. Talk about efficiency.

Cons: I think it would be beneficial to have a single user sign on. I think this would increase reaction time.

Vendor Response

by Tresit Group on December 20, 2017

Thank you Erica!

This app is super easy to use and very efficient in emergency situations.

Dec 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've used a different emergency app in past year and this DIR-S is far better and way easier to us.

Cons: It's a little confusing trying to find the building or location you are in. It could also be because our school is so large too though.

Overall: Definitely peace of mind as a teacher. It's always scary and worrisome to think that during an emergency you may not be able to get a hold of someone.

Vendor Response

by Tresit Group on December 20, 2017

Marie,
The default locations will help streamline the process of manually finding your location on the map.
Thank you for the great feedback. We are always learning and truly appreciate your comments.

I haven't had a lot of experience, but I love the idea of being able to communicate.

Dec 19, 2017
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: I really like how you can talk to the whole school and contact the police with such ease. It's helpful to be in the know so I can react quickly and keep my students as safe as possible. This app has some serious potential.

Cons: With such ease of communication it is very easy to send an alert by mistake. We just had someone accidentally send an alert which sent the whole school in a bit of a panic. Luckily, we have had some good drills so reactions were appropriate. I also did not end up getting notified on my phone and I don't think we have had enough training on the communication part.

Overall: I have been in an emergency situation before at my last school and we were put on a lock down. We had no way of communicating and it was terrifying. I love the thought of being notified of what is happening and quick conversations that keep everyone safe.

Vendor Response

by Tresit Group on December 20, 2017

Thank you for the great feedback. We are always learning and truly appreciate your comments.

Training was simple, app is user friendly.

Dec 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This gives our school a better system to check on the safety of staff and students. The feature of the map is awesome so you know exactly where safety issues are. The chat room gives even more information for all involved in a dangerous situation.

Cons: You have to be near an electronic device, wifi has to be working or telephone connection is required. Our building is not friendly with Cell-Phones.

Vendor Response

by Tresit Group on December 20, 2017

Thank you for the great feedback. We are always learning and truly appreciate your comments.

This system seems much better than how our school used to function during emergencies or drills.

Jan 05, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I love that it has a chat feature so if we are in an emergency we can get information quickly and everyone can say what they need to.

Cons: I do not like that if someone is looking at the emergency buttons it pulls it up automatically on my computer. With it being such a new feature some teachers have looked at what the options were and it alerted me during class even though there wasn't an emergency.

Vendor Response

by Tresit Group on October 11, 2018

Thank you for the review. We are continually learning and innovating based off customer feedback.

Excellent, versatile tool with incredible features and support!

Dec 20, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it is both on the computer and our smart phones. It's a great way for us to communicate with each other quickly in an emergency. It's incredibly intuitive. The visual contrast is excellent. I love that I can look down and tell by the huge, colorful icon, what I'm supposed to do.

I also love the chat feature.

Cons: I wish that there were possibilities of sectioning the chat rooms so that we had a space for missing kids, and for describing the danger. Other than that, this app is WONDERFUL!!!

Overall: I love that this communicates directly with our emergency personnel. It's easy to use and has drastically reduced our uncertainty about drills. It is also going to drastically decrease our response time in an emergency situation. THANK YOU!!!

Vendor Response

by Tresit Group on December 21, 2017

Thank you Angela! We are always learning, and appreciate your kind words and feedback!

I am thrilled to use this in my school! It really gives peace of mind.

Dec 19, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I love the safe or not safe feature and I love that we can quickly identify which rooms are safe. It will really allow teachers and police officers to respond quickly and efficiently to emergencies.

Cons: When we had a drill or accident today there was a lot of chaos and no option to mark safe or unsafe. It didn't seem to be working properly and it was very stressful.

Vendor Response

by Tresit Group on December 20, 2017

Thank you for the great feedback. We are always learning and truly appreciate your comments.

Safety First!

Sep 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software increases the safety of students and employees in our school district. It also helps parents to feel better.

Overall: I covered this earlier.

Vendor Response

by Tresit Group on December 20, 2017

Thank you for the great feedback. We are always learning and truly appreciate your comments.

DIR-S Review

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and ability to use this instead of old ways

Cons: Time to get it implemented . I wish it would have been better last year.

Vendor Response

by Tresit Group on October 11, 2018

Thank you for the review. We are continually learning and innovating based off customer feedback.

Easy to use and very efficient!

Sep 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The interactive mapping tool is really fast, helps first responders know what is going on. Nice chat feature with details on every message.

Cons: Cannot zoom in on the desktop app in the mapping feature. I would like to see this in future updates, the phone zooms nice and fast.

Overall: Price and Safety!

Vendor Response

by Tresit Group on December 20, 2017

Thank you for the great feedback. We are always learning and truly appreciate your comments.

Best App to Keep Schools Safe

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly. Training was a breeze.

Cons: I would like to see this app be credited enough so they can send alerts similar to amber alerts.

Overall: Great resources and great training!

Vendor Response

by Tresit Group on October 12, 2018

Agree! Thank you.

Capterra loader

A Good Friend

Oct 25, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like how focused they are to help secure the environment through technology

Cons: At this time I do not have any issues with their software

Vendor Response

by Tresit Group on November 01, 2018

Thank you Chris for the kind review.

I have been involved in maybe 3 drills involving this software

Jan 03, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: I like that it is accessible on my phone too. I also like being able to see the whole school at a glance.

Cons: There's a little bit of a learning curve. Maybe it is because I've had minimal training but it doesn't seem to be very user friendly

Vendor Response

by Tresit Group on October 11, 2018

Thank you for the review. We are continually learning and innovating based off customer feedback.

Safe schools

Oct 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love having safe school for my kids. It's effective and efficient

Cons: I don't think there is anything I really dislike

Overall: Good.

Vendor Response

by Tresit Group on November 01, 2018

Thank you for the kind review.

Not There Yet

Oct 10, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality
Likelihood to Recommend: 2.0/10 Not
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Pros: The idea is great. A secret alarm to warn teachers of a threat.

Cons: It is very inconsistent. Doesn't work on all devices. Phone, computers didn't sound the alarm.

Overall: So far it has not worked across our school. There are too many holes in the alarm sounding. It isn't a reliable source for getting the information out.

DIR-S Review

Oct 09, 2018
3/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Keeps communication open in an emergency.

Cons: Looking at phones instead of focused on the students.

Overall: It's been a lot of work to get it started in the school.

Vendor Response

by Tresit Group on October 11, 2018

Thank you for the review. We are continually learning and innovating based off customer feedback.

dir-s

Oct 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Being able to communicate with other faculty members during a shelter in place or lockdown.

Cons: The alarm that signals the drill/emergency is not loud enough on my classroom sound system.

Overall: It quickly shows us who in the building Is safe and/or needs help.

Vendor Response

by Tresit Group on October 15, 2018

Thank you Jenny!

My thoughts

Oct 09, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's fairly easy to use. Like that it is available on computer, phone, iPad

Cons: Just getting use to the different aspects of the program

Overall: Still a work in progress. Worried that if classrooms are not really quiet, they may not hear alert

Vendor Response

by Tresit Group on October 11, 2018

Thank you for the review. We are continually learning and innovating based off customer feedback.

Review of DIR-S

Oct 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Love that you can use this software from your cell phone.

Cons: Nothing. It would be nice to have a video of the basic use on the smartphone.

Vendor Response

by Tresit Group on November 01, 2018

Thank you Lisa, please refer to our updated tutorials link for the DIR-S smartphone video.
https://www.tresitgroup.com/tutorials_teachers.html

It was fast and easy to learn.

Jan 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It was fast and easy to learn. It is was easy to get everything set up and it is also easy to manipulate once you are inside the program.

Overall: It is a great way to spread word about a situation quickly and quietly without making a big scene.

Vendor Response

by Tresit Group on October 11, 2018

Thank you for the review. We are continually learning and innovating based off customer feedback.

DIR-S is awesome!

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that no matter where I am in my classroom, I will be able to hear the alarm quickly so I can keep my students safe.

Cons: I had small trouble with the app on my phone initially, but it has been resolved.

Vendor Response

by Tresit Group on October 11, 2018

Thank you for the review. We are continually learning and innovating based off customer feedback.

Easy to use and I feel safer.

Dec 19, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like that it will send notifications to my phone. This way no matter where I am, I will always be aware of any alerts/dangers.

Cons: Sometimes it seems when an alert goes out it takes a long time to show up on my phone and on my computer.

Overall: It's definitely made for the here and now. I feel like the old way of alerting throughout the school put a lot of people in danger, this one helps to avoid that.

Vendor Response

by Tresit Group on December 20, 2017

Thank you for the great feedback. Phones are tricky, we are limited to connectivity so computer will always be faster than phones because they have a direct connection.
We are always learning and truly appreciate your comments.

So easy to use, so many access points

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I feel so secure at work knowing that we have this as a resource. If anything happened any one of us has the power to perform a lockdown drill, fire drill, etc. Having it on both our computers and phones is so handy since I know I'll always get the alert as long as I have my phone close.

Cons: Can be a little tricky to install the first time, but we had a customer service agent at our school several times this year making sure we had our questions answered, and we were all logged in correctly.

Vendor Response

by Tresit Group on October 16, 2018

Thank you for the kind review Marissa!

More than a security measure

Oct 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: DIR-S is a valuable tool for problem-solving both major and minor crises. It facilitates quick and easy involvement of the police when necessary. It also allows for effective communication without external emergency services for less pressing issues. The map feature can be especially useful for checking in with the safety status of your coworkers.

Cons: The phone alert just shows up as push notification, which isn't very attention grabbing.

Overall: DIR-S makes communication in emergency situations accessible in the workplace.

Vendor Response

by Tresit Group on October 15, 2018

Thank you Calli!

Capterra loader

It is going to be an excellent app for our school. I feel safer, having the access to police.

Dec 19, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: It makes me feel safe. I can message authorities immediately. Police can see where I am. I love the map so that I can see where incidents are happening. The texting part is great as well. I can know what is going on with everyone in the building.

Cons: I worry that I might accidentally send a message. However, I love that there is a pin that I have to put in.

Vendor Response

by Tresit Group on December 20, 2017

Thank you for the great feedback. The pin is a nice feature, keeps your kids from sending the school into lockdown too :)
We are always learning and truly appreciate your comments.

The program has been easy to use and efficient for the entire building .

Dec 19, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The entire building and staff will be notified and can notify quickly. The alert is easy to understand and we can communicate anywhere with our phone.

Cons: What happens if I am outside and I don't have my phone on me? Notifications are limited. Also, on Apple devices the notifications blends in with other notifications and cannot be changed to make it more alarming.

Overall: I don't know other than the software.

Vendor Response

by Tresit Group on December 20, 2017

Thank you for the great feedback. We are always learning and truly appreciate your comments.

DIR-S is awesome!

Nov 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's a great software to keep students safe. It's very user friendly.

Cons: There isn't anything I dislike about the software.

Doesn't work easily

Oct 09, 2018
3/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: If it worked it would be good. The guy trying to help us log in was very nice.

Cons: By the time everyone was logged on, a shooter could have killed us all. We dont sit around looking at laptops. Teachers are very active.

Overall: It has just been a few frustrating inservices in trying to log in.

DIR-S review

Oct 14, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: That I could use it with my school computer and my phone.

Cons: I couldn't get signed in when we were practicing at school.

Overall: Not able to log in.

Dir-s will help our teachers and students be more safe. The training was seamless.

Dec 19, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and applicable to our setting. We were looking for a way to help our district be on the same page and this will help.

Cons: How do we fit it in? What do we do when our teachers don't have their phones or access to their computers.

Overall: We will see.

Vendor Response

by Tresit Group on December 20, 2017

Thank you for the great feedback. We are always learning and truly appreciate your comments.

I have had a great experience working with Tresit group.

Jan 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: This product is simple to use, and has the ability to save lives. I love the simplicity in reducing reaction time and finding the problems fast.

Vendor Response

by Tresit Group on October 11, 2018

Thank you for the review. We are continually learning and innovating based off customer feedback.

As a teacher this is such an easy way to check in and see what is actually going on!

Dec 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use

I can see the entire school and what is happening in each area

The chat feature helps me stay connected

Overall: I'm connected to everyone in the emergency

Vendor Response

by Tresit Group on December 20, 2017

Thank you for the great feedback. We are always learning and truly appreciate your comments.