# Page 2 | DIR-S Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is DIR-S the right School Management solution for you? Explore 75 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167520/DIR-S/reviews --- DIR-S 4.3 (75) [View alternatives](https://www.capterra.com/p/167520/DIR-S/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated December 12th, 2025 # Page 2 - Reviews of DIR-S ## Showing most helpful reviews Showing 26-50 of 75 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JA Jeff A. 5th Grade Education Management Used the software for: 1-2 years ### "Work in Progress" October 14, 2018 3.0 I think this is a good iteration... and with some success and failures this will be refined to something better. However, I have had this program now for two years, and in those two years we have done one drill. No one is ready for something to happen. Pros Really interesting. The interactivity of the map is great. Its very specific and a great way to communicate. Better than throwing up green cards and calling. Cons I can see so many problems with this. It has to have wifi? That could be a problem. If someones sound is down, why does it not override it? It should override volume settings and send out the notification. The updating of the software is cumbersome. Everything in our day updates so easily, and this one had multiple steps just to update... If someone came into the school, or a fire started, I would not think to use this. I would be on full fight or flight and watching my students. I would not think to get on my laptop and let someone know we are ok, if more urgent demands persist. Review Source Response from Tresit Group October 18, 2018 Thank you Jeff. We will continue to improve the app from the feedback we receive. Please send us an email with anymore input. JA Jeff A. 5th Grade Education Management Used the software for: 1-2 years ### "DIR-S In Schools " March 17, 2024 4.0 I think this has a lot of potential, and it works great when it works. BUT there always seems to be the one that missed the alert. Pros It seems like a great idea. The interactive maps and the way that you can chat with others. It all seems like a really good idea. Cons Each time we do a drill, there is always the teacher that did not get the update. Whether their volume was turned down, or the app was not updated, or it just did not send. That seems to be a huge concern with dealing with emergency apps. Review Source SJ Spencer J. Tech support Used the software for: 6-12 months ### "Very useful and easy to use " December 19, 2017 5.0 Pros I love how easy it is to train people how to use the software. It is super easy to send an alert and the reason to send an alert are endless! It makes me feel safer at work. It's easy for teachers to learn how to use it. When we have questions about it the staff from DIR-S are very helpful and good to work with!! Cons The only problem I've run into is sometimes the maps don't work properly on the mobile app. Also, on the mobile app, it's hard to notice the alerts. We only get alerted when we look at our phone. I wish it would continue to buzz so we notice the alert. Review Source Response from Tresit Group December 20, 2017 Thank you for the great feedback. Android OS will continue to alert mobile devices. iOS only sends out push notification, Apple does not let us override their OS. We are always learning and truly appreciate your comments. MR Melisa R. Director Education Management Used the software for: 2+ years ### "Coordinated response" February 4, 2021 4.0 Overall working with them has been a great experience! Pros I love the ability this provides for a coordinated response between our schools, district, emergency response teams, and police! We meet regularly with the DIR-S team to discuss updates and they are very responsive to making changes that benefit us. Cons With any software there are always some bugs. It would be great if it interfaced with our employee database so we didn't have to manually change employees in each school every year. Alternatives considered [AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/) Reason for choosing DIR-S It was decided by a committee. Review Source CW Clayton W. Technology Service Support Manager Education Management Used the software for: 1-2 years ### "This DIR-S team and product that will make our organization better/safer." September 28, 2017 5.0 SAFETY and a peace of mind if we had emergencies we need to address. Pros The communication and peace of mind it brings to teachers and administration in a crisis. People love the idea of this system! Cons Training. There are always a select few users who are hard to teach new systems. Most users can implement this system quickly, but others are intimidated by it. Review Source Response from Tresit Group December 20, 2017 Thank you Clayton, we appreciate IT feedback a lot! HC Heather C. Kindergarten Teacher Education Management Used the software for: Less than 6 months ### "I was trained on it and it was amazing to learn about its features." December 20, 2017 5.0 The peace of knowing that law enforcement and administration can help me in one click or I can know what is going on at school as soon as an alarm is sent so I can make the best possible choices to protect me and my students! I love it! Pros I love that this software is so easy to use, that it connects everyone that needs to be in the loop with relevant information that is timely and important. I love that I know the proper people can respond to me in an instant! Cons It can be easy to accidentally set off an alarm and cause some unneeded panic! We panicked students when a teacher accidentally set off a shelter in place alarm and it took a little bit to figure it out and calm everyone down. Review Source Response from Tresit Group December 21, 2017 Thank you Heather! We are always learning, and appreciate your kind words and feedback! SS Shem S. Principal Education Management Used the software for: 1-2 years ### "We've received training and support while the product was new to us to enhance our familiarity with " October 3, 2017 4.0 For drills, etc. it has been great. Pros It's straightforward and easy to use on multiple devices, i.e. desktops, laptops, tablets, and other handheld devices. Cons About the only hangup we had with it was that we have multiple campuses and some people that travel between campuses. In the early stages we were having people from one school trigger the alarm at the other school and some people whose devices were set up on both campuses get triggered while they were on the other campus. Review Source Response from Tresit Group December 20, 2017 Thank you Shem! We are working on resolving a teacher who is on multiple campuses. We are always learning and truly appreciate your comments. CA Cheryl A. Educator Used the software for: Less than 6 months ### "So we have just started using DIR-S and have only set it up and viewed a few features." December 29, 2017 3.0 Like I mentioned, we haven't had to use the software other than viewing it's capabilities and getting it set up on our computers in our rooms or on personal smartphones. If it works as explained to us, it will be important information for police officers in the event of an intruder in or outside our bldg. Pros I think it will be great in the event of a life threatening situation as long as we are able to get to our technological device with DIR-S loaded on it. I do not have a smartphone so my device is my laptop positioned at the front of my classroom. So long as I can get to it and send the All clear message or help message, I think it will be a great tool to have. Cons It took me awhile to get it set up on my computer-I felt like I followed the steps but the lead person from our bldg. ultimately had to finish the set up process. Other than that, we haven't had a need for it yet-which is a good thing. Isn't it only used when there is a problem? Why would I use it daily? as mentioned in the question below? Review Source Response from Tresit Group October 11, 2018 Thank you for the review. We are continually learning and innovating based off customer feedback. JJ Jennifer J. Teacher Education Management Used the software for: 1-2 years ### "Review for DIR-S" October 13, 2018 4.0 I have actually really liked it and I hope we can make it work! Pros I like that it is fast and easy to use. I also like that I can communicate with others in the building and that the police are notified right away. It seems safe and well designed. Cons I have been able to use it without a problem but I know there are several people in the building that can't figure it out. I think it will be hard to get the whole faculty on board. Review Source Response from Tresit Group October 17, 2018 Jennifer, we appreciate your kind words. We are always trying to improve trainings, so we can get the whole faculty on board :) GN Ginger N. Teacher Education Management Used the software for: 1-2 years ### "A safety tool for the schools." October 16, 2018 4.0 This is a way to notify teachers if there is safety issues in the school. Pros It's one more way to try and keep our kids safe in the classroom. It seems easy to use. I like that it works with apple watch to send out notifications b/c I don't always have my phone out. Cons There were some tech problems at the beginning, but the customer service has been great. Review Source Response from Tresit Group October 18, 2018 Thank you Ginger. The smart watch notification are convenient. We love hearing feedback from our teachers and knowing we are adding value to school safety. PI Pam I. teacher Education Management Used the software for: 6-12 months ### "Why I don't like DIR-S" October 12, 2018 1.0 Pros I don't like anything about it at all. It was a pain to install. We've tried to use it several times without success. Cons So far, I'm completely unimpressed. If my phone is muted I get no sound to alert me that there is a problem. I don't like having my phone off mute because I'm trying to teach and I don't want to be distracted by other emails or texts I may get during the day. Review Source Response from Tresit Group October 17, 2018 Pam, thank you for taking the time to review DIR-S. We are sorry to hear you have not had a pleasant experience with DIR-S. Please send us an email and we will do our best to listen to your concerns and make improvements as we move forward. BM Bonnie M. Office Education Management Used the software for: 6-12 months ### "DIR-S Review" December 18, 2018 5.0 It has been frustrating for me to not be able to use all of the functions, other than that, I think the app is incredible. I love that we can put in individual information, such as where a child is who is not in their regular class. Pros I like that we are all connected in the school in case of an emergency situation and that the police are also connected. It gives a little more sense of security. I especially like that it also gives us a way to communicate in a lock-down situation. Cons My phone is an old Android phone and doesn't connect to all of the features, but that is not the fault of DIR-S. Review Source AC Amy C. 3rd Grade Teacher Education Management Used the software for: 6-12 months ### "DIR-S Review" October 9, 2018 5.0 The guy who comes to inform us about it is very patient and helpful. The experience has been good, the idea of it is great. Hope we never really need to use it in a serious fashion. Pros The options to speak within the building in a private way with teachers. We wouldn't want to be using the intercom if an intruder were in the building. Cons It has taken quite a few updates and trials for the system to be working. Hoping to be able to hear it if it actually is used in a real emergency! Review Source Response from Tresit Group October 11, 2018 Thank you for the review. We are continually learning and innovating based off customer feedback. MC Morgan C. teacher Education Management Used the software for: Less than 6 months ### "I haven't had a lot of experience, but I love the idea of being able to communicate. " December 19, 2017 3.0 I have been in an emergency situation before at my last school and we were put on a lock down. We had no way of communicating and it was terrifying. I love the thought of being notified of what is happening and quick conversations that keep everyone safe. Pros I really like how you can talk to the whole school and contact the police with such ease. It's helpful to be in the know so I can react quickly and keep my students as safe as possible. This app has some serious potential. Cons With such ease of communication it is very easy to send an alert by mistake. We just had someone accidentally send an alert which sent the whole school in a bit of a panic. Luckily, we have had some good drills so reactions were appropriate. I also did not end up getting notified on my phone and I don't think we have had enough training on the communication part. Review Source Response from Tresit Group December 20, 2017 Thank you for the great feedback. We are always learning and truly appreciate your comments. AI Abbey I. Teacher Education Management Used the software for: 1-2 years ### "Map" October 16, 2018 4.0 Pros I like being able to see a map of the school and knowing where other teachers are and whether they are safe or not. Cons I don't always have my phone or computer with me, so it seems to add one more thing during an already stressful time. Review Source Response from Tresit Group October 18, 2018 Thank you for the review Abbey. The interactive map is a great feature for both teachers and law enforcement. cC chris C. teacher Education Management Used the software for: Less than 6 months ### "DIR-S from a teacher" December 19, 2018 4.0 Our school has practiced quite a few different types of drills with DIR-S. We are able to quickly have students out of the building and accounted for in about 3 minutes, or in lock-down in just one or two. I have been very impressed and believe this app will save lives in the future. Pros Our school has been helping to test DIR-S. I love that I can get an alert on my phone or computer and take proper steps to keep my students safe without school alarms or overhead speaker instructions. I can quickly reply whether or not all children are accounted for, note what location we are in and check a thread that updates me about what is happening. I also know that if a real emergency were taking place emergency responders would be immediately notified. Cons I was a little confused about whether I should make comments on the text thread for example "were all safe" even though there is a section to tap for that same purpose. So if the thread is meant for clarifying other communication that should be made clear. Also, being a teacher, I do not respond to my phone during instruction time. A unique sound letting me know that it is a DIR-S alert would help me not miss something important. Review Source JN Jenda N. Public Information Specialist Primary/Secondary Education Used the software for: 6-12 months ### "A really great concept that needs some development." September 28, 2017 4.0 Fortunately, we haven't had to use the software in an emergency, but it offers peace of mind. Pros Easy to use, very intuitive. The maps make it easy to pinpoint an emergency and keep track of employee safety. The chat feature helps keep communication flowing in a crisis. Cons It needs a chat log for administration to keep track of what's happening. Currently, the chat disappears as soon as the alert is over. Review Source Response from Tresit Group December 20, 2017 Thank you Jenda for the great feedback. We are always learning and truly appreciate your comments. SP Sarah P. Computer Specialist Education Management Used the software for: 6-12 months ### "Safety First" October 16, 2018 4.0 Pros it notifies you on all of the devices that you've signed in on. Its very nice to have it show up on your phone when you're not in your classroom. Cons It is difficult to explore so that I can be more familiar with the software. Review Source Response from Tresit Group October 18, 2018 Thank you Sarah for the kind review. Please refer to our tutorials to get more familiar with the app. We know it is difficult to "play" around in the app because you have to be in a drill or live alert to explore. We are working on a fix for this. www.tresitgroup.com/tutorials Password: tresit2017 ED Erin D. Teacher Education Management Used the software for: 1-2 years ### "DIR-S Review " October 10, 2018 5.0 It’s been great so far. The teachers at my school probably need more practice toggling to “safe” Pros Easy to use app on my phone and watch. I use it more in my phone than computer Cons It could be set off on accident on a computer with the app running in the background. And laptop has to be open to get the alert Review Source Response from Tresit Group October 15, 2018 Thank you Erin! SL Shaunna L. ESL Teacher Education Management Used the software for: Less than 6 months ### "So far the system has worked very well and seems straight forward. " January 5, 2018 4.0 Pros The entire staff can be notified quickly to emergencies. It is also very easy to indicate that we are safe, need assistance, or activate an alert. Cons If I am not near my phone or computer I won't know about the alert. Also with the app it is easy to accidentally set off an alert. Review Source Response from Tresit Group October 11, 2018 Thank you for the review. We are continually learning and innovating based off customer feedback. EJ Erica J. PIO Office intern Used the software for: Less than 6 months ### "Not only does Tresit group have an amazing and functional app, but they also have a supportive team." September 28, 2017 5.0 Pros I love this software because it offers a sense of safety and security. The innovative idea has the ability to save time, lives, and money for schools all around the nation. My favorite feature of the app is instant notification that reaches beyond the school. In times of an emergency, the police department is directly notified, and the interactive map can take them directly to the problem. Talk about efficiency. Cons I think it would be beneficial to have a single user sign on. I think this would increase reaction time. Review Source Response from Tresit Group December 20, 2017 Thank you Erica! SS Sue S. Principal Education Management Used the software for: 1-2 years ### "DIR-s At Wilson" October 11, 2018 5.0 We have been in the early stages of the program and have seen great improvement in the product and now feel like we are set to make full use of it on our drills. We are having successful drills! Pros I like that it provides a way for teachers to let us know quickly if they are safe or need help and that you can chat on it. Cons It has been hard to get up and running not due to the company's fault but our district tech team. Preston has been awesome and even went around and set up each machine we were having problems with which is totally our tech team's job. Review Source Response from Tresit Group October 15, 2018 Thank you Sue! JM Julie M. Playworks IT Primary/Secondary Education Used the software for: 1-2 years ### "Safety Alerts" December 19, 2018 5.0 Pros I like that the app will notify me whether or not I am at the school. Cons Every time I have used it and received an alert, I get the alert but I am not signed into the app. I have to take time to sign in and in a real situation that can waste precious time. There needs to be a way to make sure you are signed in so that in a real emergency when you need to communicate instantly time isn't wasted signing in. I also find it difficult to find where to add my location. The default location isn't always where I am located. Review Source AH April H. Speech Therapist Education Management Used the software for: 1-2 years ### "Awesome System" October 12, 2018 4.0 Pros I really like the ease of use and the ability to not only map where I am in the building but my status as well (safe/not). I like the use of the chat box to communicate whether or not kids are with us or if we're missing any. Cons When completing a fire drill I only knew Dir-s was working because I was looking for it. The alarm feature on my phone was a one time bell. It was too quiet for the phone. Review Source Response from Tresit Group October 15, 2018 Thank you Aril, as we grow and become more credible we should be able to override the sound settings on your phone to ensure you hear it. JA Janet A. Director Education Management Used the software for: 1-2 years ### "DIR-S has been the perfect security solution for our small school. " September 28, 2017 5.0 A working security system without having an intercom system. Peace of mind that students and teachers in our school are safe. Pros DIR-S is very user friendly. Our school has no intercom system, so this solves a big problem for us! I think all of our employees have greater peace of mind knowing we have a reliable security system in place. Cons Employees must have their phones with them at all times. Mostly this is not an issue, but it takes a certain amount of discipline not to check messages, etc. while you're working. Review Source Response from Tresit Group December 20, 2017 Thank you Janet! Similar Products Featured