# Page 3 | DIR-S Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is DIR-S the right School Management solution for you? Explore 75 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167520/DIR-S/reviews --- DIR-S 4.3 (75) [View alternatives](https://www.capterra.com/p/167520/DIR-S/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated December 12th, 2025 # Page 3 - Reviews of DIR-S ## Showing most helpful reviews Showing 51-75 of 75 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SAS Sue Ann S. Teacher Education Management Used the software for: 6-12 months ### "Not There Yet" October 11, 2018 3.0 So far it has not worked across our school. There are too many holes in the alarm sounding. It isn't a reliable source for getting the information out. Pros The idea is great. A secret alarm to warn teachers of a threat. Cons It is very inconsistent. Doesn't work on all devices. Phone, computers didn't sound the alarm. Review Source AF Abram F. teacher Used the software for: Less than 6 months ### "It works. I was exploring the app, pushed a button and my school accidentally went into lock down." December 19, 2017 4.0 Pros It's simple and it works. The interface is easy to understand and navigate. It's quick and everyone that has their electronic device (be it computer or phone) with the app installed get's notified. Cons It's very sensitive and too easy to use. When you push a button it does what it's supposed to do. I wish it had a window that asked "are you sure?". I couldn't find where it explains what to do in different scenarios. I wish I could have access to that. Review Source Response from Tresit Group December 20, 2017 Please visit our Tresitgroup.com/tutorials (password is "tresit2017" There you can view more scenarios to help learn DIR-S better. We are always learning and truly appreciate your comments. HD Heather D. teacher Education Management Used the software for: 6-12 months ### "DIR-S" December 17, 2018 2.0 It hasn't worked consistently at our school because of cell service issues. Every teacher seems to have issues of some kind. Pros In theory, I think this app could be very helpful in an actual emergency situation but it hasn't proven to consistently work. Cons It's frustrating to pilot something. Especially when the issue our school seems to be having is out of everyone's control. Review Source Response from Tresit Group December 18, 2018 Heather, Thank you for taking the time to review DIR-S. We will look further into the cell service issue at your campus. Sorry for the inconsistent behavior, we do rely on data connection via wifi or cellular. MM Marie M. Teacher Primary/Secondary Education Used the software for: Less than 6 months ### "This app is super easy to use and very efficient in emergency situations. " December 19, 2017 5.0 Definitely peace of mind as a teacher. It's always scary and worrisome to think that during an emergency you may not be able to get a hold of someone. Pros I've used a different emergency app in past year and this DIR-S is far better and way easier to us. Cons It's a little confusing trying to find the building or location you are in. It could also be because our school is so large too though. Review Source Response from Tresit Group December 20, 2017 Marie, The default locations will help streamline the process of manually finding your location on the map. Thank you for the great feedback. We are always learning and truly appreciate your comments. SP Samantha P. Teacher Used the software for: Less than 6 months ### "This system seems much better than how our school used to function during emergencies or drills. " January 5, 2018 4.0 Pros I love that it has a chat feature so if we are in an emergency we can get information quickly and everyone can say what they need to. Cons I do not like that if someone is looking at the emergency buttons it pulls it up automatically on my computer. With it being such a new feature some teachers have looked at what the options were and it alerted me during class even though there wasn't an emergency. Review Source Response from Tresit Group October 11, 2018 Thank you for the review. We are continually learning and innovating based off customer feedback. KL Kristine L. Teacher Used the software for: Less than 6 months ### "Training was simple, app is user friendly. " December 19, 2017 5.0 Pros This gives our school a better system to check on the safety of staff and students. The feature of the map is awesome so you know exactly where safety issues are. The chat room gives even more information for all involved in a dangerous situation. Cons You have to be near an electronic device, wifi has to be working or telephone connection is required. Our building is not friendly with Cell-Phones. Review Source Response from Tresit Group December 20, 2017 Thank you for the great feedback. We are always learning and truly appreciate your comments. KH Kelsey H. Teacher Used the software for: Less than 6 months ### "I am thrilled to use this in my school! It really gives peace of mind." December 19, 2017 5.0 Pros I love the safe or not safe feature and I love that we can quickly identify which rooms are safe. It will really allow teachers and police officers to respond quickly and efficiently to emergencies. Cons When we had a drill or accident today there was a lot of chaos and no option to mark safe or unsafe. It didn't seem to be working properly and it was very stressful. Review Source Response from Tresit Group December 20, 2017 Thank you for the great feedback. We are always learning and truly appreciate your comments. MS Marissa S. 4th Grade Teacher Primary/Secondary Education Used the software for: Less than 6 months ### "So easy to use, so many access points" October 10, 2018 5.0 Pros I feel so secure at work knowing that we have this as a resource. If anything happened any one of us has the power to perform a lockdown drill, fire drill, etc. Having it on both our computers and phones is so handy since I know I’ll always get the alert as long as I have my phone close. Cons Can be a little tricky to install the first time, but we had a customer service agent at our school several times this year making sure we had our questions answered, and we were all logged in correctly. Review Source Response from Tresit Group October 16, 2018 Thank you for the kind review Marissa! JJ Jim J. Marketing Used the software for: 6-12 months ### "Easy to use and very efficient!" September 28, 2017 5.0 Price and Safety! Pros The interactive mapping tool is really fast, helps first responders know what is going on. Nice chat feature with details on every message. Cons Cannot zoom in on the desktop app in the mapping feature. I would like to see this in future updates, the phone zooms nice and fast. Review Source Response from Tresit Group December 20, 2017 Thank you for the great feedback. We are always learning and truly appreciate your comments. KM Kelly M. Teacher Education Management Used the software for: 1-2 years ### "DIR-S Review" October 9, 2018 5.0 Pros Ease of use and ability to use this instead of old ways Cons Time to get it implemented . I wish it would have been better last year. Review Source Response from Tresit Group October 11, 2018 Thank you for the review. We are continually learning and innovating based off customer feedback. SA Shanda A. Fifth grade teacher Used the software for: Less than 6 months ### "It is going to be an excellent app for our school. I feel safer, having the access to police." December 19, 2017 4.0 Pros It makes me feel safe. I can message authorities immediately. Police can see where I am. I love the map so that I can see where incidents are happening. The texting part is great as well. I can know what is going on with everyone in the building. Cons I worry that I might accidentally send a message. However, I love that there is a pin that I have to put in. Review Source Response from Tresit Group December 20, 2017 Thank you for the great feedback. The pin is a nice feature, keeps your kids from sending the school into lockdown too :) We are always learning and truly appreciate your comments. CW Cindy W. Administrative Assistant Used the software for: Less than 6 months ### "I have been involved in maybe 3 drills involving this software" January 3, 2018 4.0 Pros I like that it is accessible on my phone too. I also like being able to see the whole school at a glance. Cons There's a little bit of a learning curve. Maybe it is because I've had minimal training but it doesn't seem to be very user friendly Review Source Response from Tresit Group October 11, 2018 Thank you for the review. We are continually learning and innovating based off customer feedback. MM Marie M. Teacher Primary/Secondary Education Used the software for: 6-12 months ### "DIR-S for School Safety" December 11, 2018 5.0 Pros I like that I can easily check in and report whether or not my class is safe during an emergency. It's very easy to use. Cons I don't always receive quick notifications in the event of an emergency. Review Source Response from Tresit Group December 13, 2018 We will continue to improve the notifications, thank you for the kind feedback. JB Jenny B. 2nd Grade Teacher Primary/Secondary Education Used the software for: 6-12 months ### "dir-s" October 10, 2018 4.0 It quickly shows us who in the building Is safe and/or needs help. Pros Being able to communicate with other faculty members during a shelter in place or lockdown. Cons The alarm that signals the drill/emergency is not loud enough on my classroom sound system. Review Source Response from Tresit Group October 15, 2018 Thank you Jenny! AH Anita H. Admin Assistant Education Management Used the software for: Less than 6 months ### "My thoughts" October 9, 2018 4.0 Still a work in progress. Worried that if classrooms are not really quiet, they may not hear alert Pros It's fairly easy to use. Like that it is available on computer, phone, iPad Cons Just getting use to the different aspects of the program Review Source Response from Tresit Group October 11, 2018 Thank you for the review. We are continually learning and innovating based off customer feedback. MG Mary G. School psychologist Education Management Used the software for: Less than 6 months ### "Doesn't work easily" October 9, 2018 3.0 It has just been a few frustrating inservices in trying to log in. Pros If it worked it would be good. The guy trying to help us log in was very nice. Cons By the time everyone was logged on, a shooter could have killed us all. We dont sit around looking at laptops. Teachers are very active. Review Source SA Sarah A. Instructional Technology Specialist Education Management Used the software for: Less than 6 months ### "User friendly" December 12, 2018 5.0 Support team has been very helpful in answering all of our questions Pros Ease of use for anyone whether they are tech savvy or not Cons Having groups along with individuals for direct messaging is nnot available now, but will be useful Review Source LB Lacey B. Technology Specialist Education Management Used the software for: Less than 6 months ### "Greatness" December 12, 2018 5.0 Great communication tool for school. Pros How easy it is to use and get information out quickly. Cons Not sure yet. Still in testing faze and want to see it used live. Review Source Response from Tresit Group December 13, 2018 Thank you Lacey! We strive for simplicity. JR Jennifer R. P.E specialist Education Management Used the software for: 6-12 months ### "DIR-S review" October 15, 2018 3.0 Not able to log in. Pros That I could use it with my school computer and my phone. Cons I couldn't get signed in when we were practicing at school. Review Source KM Katie M. Teacher Primary/Secondary Education Used the software for: Less than 6 months ### "The program has been easy to use and efficient for the entire building ." December 19, 2017 5.0 I don't know other than the software. Pros The entire building and staff will be notified and can notify quickly. The alert is easy to understand and we can communicate anywhere with our phone. Cons What happens if I am outside and I don't have my phone on me? Notifications are limited. Also, on Apple devices the notifications blends in with other notifications and cannot be changed to make it more alarming. Review Source Response from Tresit Group December 20, 2017 Thank you for the great feedback. We are always learning and truly appreciate your comments. JC Joshua C. Tech Support Education Management Used the software for: Less than 6 months ### "An honest company through and through" December 21, 2018 4.0 DIR-S creates a safe place where teachers, administrators, and safety officials can turn to. Instead of a scramble to get all the info needed in a crisis, all of the pertinent info is in everyones hands. Pros The software is easy to understand and integrate in to any school system. Being able to have a dedicated place to look in an emergency gets rid of a lot of the stress. The whole emergency process is streamlined. Cons If you aren't careful you can send the whole school into panic mode, don't mess around in the app Review Source EM Erin M. Instructional Tech Specialist Education Management Used the software for: Less than 6 months ### "Awesomesauce " December 12, 2018 5.0 Pros Easy communication & safety platform for schools! Cons Noise when alarm is set...but, that's needed;). Review Source Response from Tresit Group December 13, 2018 :) Awesome Sauce says it all....Thank you Erin. MP Michael P. Special Programs Director Education Management Used the software for: Less than 6 months ### "Great Training" December 13, 2018 5.0 Pros Ease and in today’s technology. Very intuitive. Cons Shutting down assistance needed to lockdown, lock-in etc Review Source Response from Tresit Group December 14, 2018 Thanks Michael for the review. SK Sara K. teacher Used the software for: Less than 6 months ### "As a teacher this is such an easy way to check in and see what is actually going on!" December 19, 2017 5.0 I'm connected to everyone in the emergency Pros Easy to use I can see the entire school and what is happening in each area The chat feature helps me stay connected Review Source Response from Tresit Group December 20, 2017 Thank you for the great feedback. We are always learning and truly appreciate your comments. KM Kya M. PR Intern Used the software for: Less than 6 months ### "I have had a great experience working with Tresit group." January 9, 2018 5.0 Pros This product is simple to use, and has the ability to save lives. I love the simplicity in reducing reaction time and finding the problems fast. Review Source Response from Tresit Group October 11, 2018 Thank you for the review. We are continually learning and innovating based off customer feedback. Similar Products Featured