# Samsara Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Samsara Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Samsara Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23 --- # Samsara Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 15, 2025 Written byOlivia Montgomery Olivia Montgomery Associate Principal Analyst Olivia Montgomery is an associate principal analyst at Capterra, covering program and project management with a focus on the strategic alignment of IT and operations to optimize digital transformation. Her expertise is featured in Forbes, Bloo... [See bio & all articles](https://www.capterra.com/resources/author/omontgomery/) Associate Principal Analyst Edited byLindsay Page Lindsay Page Editor Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety o... [See bio & all articles](https://www.capterra.com/resources/author/lindsay-page/) Editor Written by [Olivia Montgomery](https://www.capterra.com/resources/author/omontgomery/) Associate Principal Analyst Olivia Montgomery is an associate principal analyst at Capterra, covering program and project management with a focus on the strategic alignment of IT and operations to optimize digital transformation. Her expertise is featured in Forbes, Bloomberg, CIO Dive, and TechRepublic, as well as in podcasts, such as The Digital Project Manager. Edited by [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/) Editor Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety of industries, with expertise in cybersecurity, corporate and securities regulation, and finance. She has been a writer, editor, senior editor, and associate director. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Samsara Samsara Overview: ### Key takeaways Insights from verified Capterra reviews Samsara is fleet management software that helps businesses in transportation and construction monitor assets, improve safety, and stay compliant. It stands out for real-time GPS tracking and video-based driver coaching. Users value its intuitive dashboard but report issues with billing and support. A 2025 update added AI-powered incident detection and automated coaching workflows. ### Our verdict Samsara offers strong value for businesses that prioritize fleet visibility and safety automation. Its real-time monitoring and AI-powered alerts allows teams to respond faster and reduce risk. However, buyers should expect limited flexibility in contract terms and inconsistent support experiences. While the platform delivers operational gains, users may need to invest time navigating billing and service issues. Recognitions Shortlist Top alternative Featured Overall rating Based on 1,005 user reviews Reviews sentiment Positive 91% Neutral 3% Negative 6% Pros & cons Effortless setup and daily operation Comprehensive fleet tracking platform Frequent software glitches and connectivity problems Complex and frustrating billing processes Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Fleet Maintenance / 2026 - Fleet Management / 2026 - Service Dispatch / 2026 - GPS Tracking / 2025 - Route Planning / 2025 - Transportation Dispatch / 2025 - Trucking / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Samsara?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.samsara.com&name=Samsara) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Samsara 4.5 (1,005) VS. [4.7 (244)](https://www.capterra.com/p/120855/Fleetio/reviews/) Starting Price Contact vendor Starting Price $4 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (1,005) Ease Of Use 4.7 (243) Value For Money 4.3 (940) Value For Money 4.7 (212) Customer Service 4.3 (950) Customer Service 4.8 (231) ## Samsara alternatives Samsara may not suit every team, especially those seeking simpler interfaces, more flexible dispatch tools, or different pricing structures. Explore other fleet management options that better align with your operational style or integration needs. [4.4 (329)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.9 (211)](https://www.capterra.com/p/152816/ClearPathGPS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [3.7 (38)](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/alternatives/) ## Who uses Samsara? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 250 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 250 reviews Administrative 50% Administrative 50% Logistics & Supply Chain 10% Strategy & Operations 6% Construction 5% Others 29% Frequency of use Based on 250 reviews Use the software Daily 96% 96% Daily Weekly Monthly Top use cases Based on 250 reviews Fleet Management 72% GPS Tracking 51% Asset Tracking 26% Logbook 22% Fleet Maintenance 19% Top industries Based on 250 reviews Transportation/Trucking/Railroad 53% Construction 21% Logistics and Supply Chain 13% Farming 7% Other 6% Olivia Montgomery Associate Principal Analyst If your team uses vehicles daily and needs real-time visibility, Samsara is a great choice. It’s useful for dispatchers and admins who rely on GPS tracking and automated alerts to manage operations and safety without constant manual oversight. ## Pros and Cons Effortless setup and daily operation 94% positive reviews out of 160 Most reviewers report ease of use across web and mobile, simplifying setup, management, and daily business tasks. Frequent software glitches and connectivity problems 65% negative reviews out of 132 Most reviewers report recurring bugs, unreliable app performance, delayed updates, and confusing log edits impacting productivity. Diego V Safety, 11 - 50 employees. "Somethings i don't like is sometimes the backend is a little slow when it comes to certain things like making an edit on a drivers log it will not update immediately sometimes we have to instruct people to log out and log back into the system in order for the changes to be prompted so they can accept them." Comprehensive fleet tracking platform 95% positive reviews out of 101 Most reviewers describe real-time tracking as reliable, accurate, and essential for fleet visibility and accountability. Archil M Dispatcher, 201 - 500 employees. "The best part of Samsara is the real-time vehicle tracking and the easy-to-use dashboard." Complex and frustrating billing processes 83% negative reviews out of 58 Most reviewers indicate billing and payment issues include unclear contracts, difficult cancellations, slow support, and unexpected charges. Daniel N Vice President COO, 11 - 50 employees. "The main issue that I have with Samsara is trying to get ahold of anyone for tech support or billing questions," Intuitive and modern platform design 94% positive reviews out of 87 Most reviewers find the user interface straightforward, visually appealing, and easy for new users to navigate and learn. Inaccurate speed alerts and sensitivity 62% negative reviews out of 37 Most reviewers describe speed monitoring as inconsistent, with incorrect speed limits, false alerts, and overly sensitive violation detection. Scott R Dispatch and Safety Manager, 51 - 200 employees. "Our drivers continue to get hit with speeding issues when Samsara is incorrect on the speed in the area." ## Samsara's interface Users describe Samsara’s interface as clean and easy to navigate, especially for dispatching and tracking tasks. The dashboard layout supports quick access to driver data and reports, though some reviewers mention friction with search functionality and page organization. 2+ Olivia Montgomery Associate Principal Analyst You’ll likely find Samsara’s dashboard efficient for daily fleet tasks, but expect occasional hiccups when searching for specific data or navigating nested pages. Reviewers say setup takes time, but once configured, dispatchers and admins rely on it heavily for real-time decisions. Ease of Use 4.5 (1,005) 4.5 Based on 1,005 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Olivia Montgomery Associate Principal Analyst Samsara’s top-rated features work together to give teams real-time control over fleet operations, from tracking and monitoring to safety alerts and video documentation. This combination reduces guesswork and enables faster, more informed decisions on the road. Features 4.4 (1,005) 4.4 Based on 1,005 reviews The Samsara features below were rated the highest by our reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years. Vehicle tracking 4.5 (321) 321 reviewers rated this feature Enables precise, real-time location updates for vehicles, helping teams verify stops, optimize routes, and respond to emergencies. Reviewers highlight its value for customer service and dispute resolution, though some mention occasional GPS inaccuracies. Real-time monitoring 4.5 (400) 400 reviewers rated this feature Provides instant visibility into fleet operations, driver behavior, and equipment status. This feature supports rapid decision-making and safety interventions, with reviewers noting its impact on compliance and operational efficiency. Location tracking 4.5 (100) 100 reviewers rated this feature Offers reliable updates for dispatching, asset management, and confirming arrival times. Users appreciate the mobile access and ability to track trailers, though connectivity issues can arise if the system is unplugged. GPS 4.4 (300) 300 reviewers rated this feature Supports route planning, ETA updates, and theft recovery with accurate location data. Integration with Garmin and live tracking links adds flexibility, though some users report mapping errors and non-truck route suggestions. Audio/video recording 4.4 (24) 24 reviewers rated this feature Captures footage for safety reviews and incident documentation. While not all users rely on this feature daily, those who do value its role in coaching and accountability. Alerts/notifications 4.3 (152) 152 reviewers rated this feature Sends real-time alerts for safety events, maintenance needs, and policy violations. Customization by region or event type is appreciated, though some users report alert overload or reliability issues. Route optimization 2.7 (60) 60 reviewers rated this feature Reviewers say the feature lacks flexibility for service-based routing and often suggests impractical paths. Some teams bypass it entirely due to manual routing needs or integration gaps with their ERP systems. Customer database 2.8 (26) 26 reviewers rated this feature Many reviewers report not using this feature at all, citing reliance on external systems. Others mention it lacks depth for managing customer records or integrating with broader CRM workflows. Inventory management 3.0 (25) 25 reviewers rated this feature Users often rely on other tools for inventory tracking, noting Samsara’s limited support for trailer data, permits, and asset-specific attributes. Some mention it’s not suitable for complex fleet setups. Shipment tracking 3.3 (39) 39 reviewers rated this feature While basic tracking is available, reviewers say it lacks the granularity needed for logistics-heavy operations. Several teams use separate systems for shipment visibility and proof-of-delivery. Dispatch management 3.3 (126) 126 reviewers rated this feature Reviewers highlight that dispatching is often handled outside Samsara due to limited functionality for LTL (less-than-truckload) workflows. Some mention that the interface is not optimized for dynamic fleet coordination. Mobile experience management 0 reviewers rated this feature Enables centralized control of mobile devices and Samsara apps used by drivers and field teams. Connected forms 0 reviewers rated this feature Allows teams to digitize custom workflows like safety inspections, incident reports, and equipment checklists. Driver training courses 0 reviewers rated this feature Lets admins assign self-guided training modules through the Samsara Driver App. Advanced routing and dispatch settings 0 reviewers rated this feature Offers customization for dispatch workflows, including route logic and driver assignment. AI multicam 0 reviewers rated this feature Adds up to four HD cameras for a 360° vehicle view and real-time alerts for nearby hazards like pedestrians and cyclists. Weather intelligence overlay 0 reviewers rated this feature Integrates live weather data into dashboards to alert teams of fire risks, heavy rain, and other threats. Connected wearable 0 reviewers rated this feature A durable, long-battery device that helps protect frontline workers by detecting falls and triggering emergency alerts. AI-powered maintenance insights 0 reviewers rated this feature Uses sensor data and historical trends to predict failures and reduce unplanned downtime. All key features (95) Define levels of authorization for access to specific files or systems 86.67% of 15 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. 66.67% of 3 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities 82.14% of 28 reviewers that rated this feature as important or highly important Offers customization for dispatch workflows, including route logic and driver assignment. 0 reviewers rated this feature Adds up to four HD cameras for a 360° vehicle view and real-time alerts for nearby hazards like pedestrians and cyclists. 0 reviewers rated this feature Uses sensor data and historical trends to predict failures and reduce unplanned downtime. 0 reviewers rated this feature Sends real-time alerts for safety events, maintenance needs, and policy violations. Customization by region or event type is appreciated, though some users report alert overload or reliability issues. 152 reviewers rated this feature Application programming interface that allows for integration with other systems/databases 57.14% of 7 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle 80.39% of 51 reviewers that rated this feature as important or highly important Captures footage for safety reviews and incident documentation. While not all users rely on this feature daily, those who do value its role in coaching and accountability. 24 reviewers rated this feature A record of all activities within the system, including user access, changes made, etc. 0.00% of 1 reviewers that rated this feature as important or highly important Identify and track items using barcode tags or RFID (radio-frequency identification) tags 0% of 0 reviewers... Find, compare, and select the most time/cost-effective freight carrier 100.00% of 2 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier 84.06% of 251 reviewers that rated this feature as important or highly important Allows teams to digitize custom workflows like safety inspections, incident reports, and equipment checklists. 0 reviewers rated this feature A durable, long-battery device that helps protect frontline workers by detecting falls and triggering emergency alerts. 0 reviewers rated this feature Many reviewers report not using this feature at all, citing reliance on external systems. Others mention it lacks depth for managing customer records or integrating with broader CRM workflows. 26 reviewers rated this feature Store and organize information about customers and previous interactions 75.00% of 8 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information 0.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports 70.00% of 40 reviewers that rated this feature as important or highly important Graphical representation of data 50.00% of 2 reviewers that rated this feature as important or highly important Reviewers highlight that dispatching is often handled outside Samsara due to limited functionality for LTL (less-than-truckload) workflows. Some mention that the interface is not optimized for dynamic fleet coordination. 126 reviewers rated this feature Store, manage, and track all electronic documents in a centralized location 62.50% of 8 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components 0.00% of 1 reviewers that rated this feature as important or highly important You can monitor driver safety, assign vehicles, and track hours and compliance. Reviewers indicate the tools help with coaching, performance tracking, and regulatory needs, but some say correcting system entries and navigating options can be confusing. 86.69% of 293 reviewers that rated this feature as important or highly important Lets admins assign self-guided training modules through the Samsara Driver App. 0 reviewers rated this feature Transfer of data from one computer system to another 0% of 0 reviewers... Coordinate emergency medical response 100.00% of 2 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks 80.79% of 151 reviewers that rated this feature as important or highly important Track the location of specific equipment at all times 0% of 0 reviewers... Management of commercial motor vehicles for work-related purposes 0.00% of 1 reviewers that rated this feature as important or highly important Intended to be used by freight brokers and logistics companies 0% of 0 reviewers... Designed to be used by kindergarten, primary, middle, and senior secondary schools. 0% of 0 reviewers... Monitor fuel consumption and optimize fuel usage 40.00% of 5 reviewers that rated this feature as important or highly important Monitor and track fuel consumption and costs 0.00% of 2 reviewers that rated this feature as important or highly important Virtual perimeter for a real-world geographic area 60.00% of 10 reviewers that rated this feature as important or highly important Visualize locations on a map 75.00% of 4 reviewers that rated this feature as important or highly important Determines the location of a device using GPS or an IP address 56.90% of 58 reviewers that rated this feature as important or highly important Integration with geographic information systems 66.67% of 3 reviewers that rated this feature as important or highly important Supports route planning, ETA updates, and theft recovery with accurate location data. Integration with Garmin and live tracking links adds flexibility, though some users report mapping errors and non-truck route suggestions. 300 reviewers rated this feature A visual display that uses a color spectrum to show how visitors interact with areas of a web page 100.00% of 1 reviewers that rated this feature as important or highly important Information, data and reports that are being tracked over time 84.31% of 102 reviewers that rated this feature as important or highly important International Fuel Tax Agreement (IFTA) simplifies fuel tax reporting for trucking companies and carriers 0% of 0 reviewers... Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site 66.67% of 9 reviewers that rated this feature as important or highly important Users often rely on other tools for inventory tracking, noting Samsara’s limited support for trailer data, permits, and asset-specific attributes. Some mention it’s not suitable for complex fleet setups. 25 reviewers rated this feature Software designed for kindergarten through 12th grade schools 0% of 0 reviewers... Track driver locations on a map in real time 95.00% of 20 reviewers that rated this feature as important or highly important Offers reliable updates for dispatching, asset management, and confirming arrival times. Users appreciate the mobile access and ability to track trailers, though connectivity issues can arise if the system is unplugged. 100 reviewers rated this feature Manage, maintain and track the performance of assets and equipment 42.86% of 7 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests 76.47% of 51 reviewers that rated this feature as important or highly important Log miles driven for tax deduction or reimbursement purposes 62.99% of 127 reviewers that rated this feature as important or highly important This aspect allows you to track vehicles, monitor events, and manage drivers from anywhere. Some users say mobile access is convenient and efficient for fieldwork, though others wish for more admin functions and fewer limitations compared to the desktop version. 78.87% of 388 reviewers that rated this feature as important or highly important Access the system via a mobile application 83.33% of 6 reviewers that rated this feature as important or highly important Enables centralized control of mobile devices and Samsara apps used by drivers and field teams. 0 reviewers rated this feature Observe and track the demand, usage, progress or quality of a system, product, or user 95.92% of 49 reviewers that rated this feature as important or highly important Track orders throughout the fulfillment process 0.00% of 1 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. 0.00% of 4 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers 16.67% of 6 reviewers that rated this feature as important or highly important Analyze and gain insights into data in real-time 50.00% of 2 reviewers that rated this feature as important or highly important Receive data and information in real time 93.33% of 15 reviewers that rated this feature as important or highly important Provides instant visibility into fleet operations, driver behavior, and equipment status. This feature supports rapid decision-making and safety interventions, with reviewers noting its impact on compliance and operational efficiency. 400 reviewers rated this feature Notifications that are delivered to users as soon as an event occurs 79.47% of 151 reviewers that rated this feature as important or highly important Receive system updates as soon as any changes are made 59.46% of 37 reviewers that rated this feature as important or highly important Ability to record, store, update, and retrieve information 0.00% of 2 reviewers that rated this feature as important or highly important Oversee the process of issuing refunds 0% of 0 reviewers... Timed notification for any upcoming task, deadline, appointment, or activity 100.00% of 3 reviewers that rated this feature as important or highly important Allows service businesses to track ongoing repairs 66.67% of 3 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 82.35% of 85 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 84.78% of 46 reviewers that rated this feature as important or highly important Reviewers say the feature lacks flexibility for service-based routing and often suggests impractical paths. Some teams bypass it entirely due to manual routing needs or integration gaps with their ERP systems. 60 reviewers rated this feature Plan daily routes to optimize employee scheduling and provide directions 60.00% of 15 reviewers that rated this feature as important or highly important Identify and assess hazards to ensure the well-being of employees, assets, and the environment 100.00% of 7 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources 42.11% of 19 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria 50.00% of 2 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information 0% of 0 reviewers... Track work performed and resources used for past customers, sites, or assets 73.33% of 15 reviewers that rated this feature as important or highly important While basic tracking is available, reviewers say it lacks the granularity needed for logistics-heavy operations. Several teams use separate systems for shipment visibility and proof-of-delivery. 39 reviewers rated this feature Manage and track orders being shipped to customers 100.00% of 1 reviewers that rated this feature as important or highly important Oversee technicians and track their assigned work orders 100.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes 40.00% of 5 reviewers that rated this feature as important or highly important Measure and track time including hours worked and paid time off (PTO) 0% of 0 reviewers... Organize and track the physical movement of goods from one location to another 80.00% of 30 reviewers that rated this feature as important or highly important Review data from past periods to reveal recurring tendencies and predict future performance 0% of 0 reviewers... Record of trip details 82.05% of 78 reviewers that rated this feature as important or highly important Track and manage transportation of large cargo that fills an entire trailer/truck 0% of 0 reviewers... Allows fleets and service businesses to track information about their vehicles. 88.00% of 25 reviewers that rated this feature as important or highly important Repair of any type of motor vehicle 0% of 0 reviewers... Track and monitor how vehicles are used 0% of 0 reviewers... Enables precise, real-time location updates for vehicles, helping teams verify stops, optimize routes, and respond to emergencies. Reviewers highlight its value for customer service and dispute resolution, though some mention occasional GPS inaccuracies. 321 reviewers rated this feature Transcoding an analog video to a digital file for storage 96.15% of 52 reviewers that rated this feature as important or highly important Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history 0.00% of 4 reviewers that rated this feature as important or highly important Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners. 84.38% of 32 reviewers that rated this feature as important or highly important Integrates live weather data into dashboards to alert teams of fire risks, heavy rain, and other threats. 0 reviewers rated this feature Creating, assign, and track jobs and/or tasks for work orders 60.00% of 10 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Olivia Montgomery Associate Principal Analyst Samsara’s top-rated features work together to give teams real-time control over fleet operations, from tracking and monitoring to safety alerts and video documentation. This combination reduces guesswork and enables faster, more informed decisions on the road. Features 4.4 (1,005) 4.4 Based on 1,005 reviews ## Pricing Samsara’s entry-level pricing starts at $27 per month per vehicle, billed annually. This is within the $40 or less monthly budget reported by the majority of buyers (68%) in buyer interviews. Pricing scales with fleet size and hardware configuration. ### Starting price Contact vendor for pricing Free trial available [View all Pricing Plans](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/pricing/) Olivia Montgomery Associate Principal Analyst Samsara’s entry pricing is great for small businesses to modernize fleet operations without overspending. Buyers can layer in advanced features or hardware as needed and stay under the budget ceiling of $40 reported by most buyers. Value for money 4.3 (940) 4.3 Based on 940 reviews ## Integrations Samsara integrates with a mix of native and third-party systems across dispatch, payroll, maintenance, and analytics. These connections help small and midsize businesses (SMBs) unify data flows and reduce manual work across their operational tech stack. Popular integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[ Procore](https://www.capterra.com/p/56250/Procore/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ UpKeep](https://www.capterra.com/p/145635/UpKeep/) Olivia Montgomery Associate Principal Analyst Connecting Samsara with dispatch, payroll, and analytics tools helps your operations lead reduce manual data entry, your finance team speed up reporting, and your maintenance crew stay ahead of service schedules—all without switching platforms. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (950) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (950) 4.3 Based on 950 reviews ## User reviews Overall rating 4.5 Based on 1,005 reviews Filter by rating 5(708) 4(202) 3(30) 2(11) 1(54) Mentioned topic Sorted by most recent JW Jonas W. Administrator Logistics and Supply Chain ### "Samsara Performance" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 16, 2026 Overall, my experience with Samsara has been very positive. The platform is easy to use and provides strong visibility into our operations, especially with real-time tracking and reporting. It has helped improve efficiency, accountability, and decision-making. While there are some minor drawbacks like cost and limited customization in certain areas, the overall value and reliability make it a very effective solution for fleet and logistics management. Pros the real-time visibility it provides into our fleet and operations. The platform is very user-friendly, and the dashboard makes it easy to quickly see vehicle locations, activity, and key data. The reporting and alerts are especially helpful for improving efficiency, accountability, and overall decision-making. Cons The main downside is the cost, as Samsara can be more expensive compared to similar solutions. Additionally, some of the reporting features could offer more customization, and there can occasionally be minor delays in data syncing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Jon L. Safety Manager Construction ### "Safety Manager" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 14, 2026 I have been thoroughly impressed by \[sensitive content hidden\] and every tech I have talked to when calling in. Pros Samsara has been very easy to deal with and always warm and welcoming when answering our calls. They help dumb things done for this old guy. lol Cons Unfortunately, the VG/Camera system did not trigger an alert that we were involved in a crash. It was a one-off because the impact was not significant enough to trigger an alert. Alternatives considered [Driver•i One](https://www.capterra.com/p/238200/Netradyne/) Reasons for choosing Samsara Cost and the way they demonstrated their capabilities to help us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Ashley B. Safety Director Logistics and Supply Chain ### "Great platform for improving fleet safety and visibility" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 12, 2026 Overall, Samsara has become a major part of our day-to-day operations. It has helped improve communication, accountability, safety monitoring, and operational visibility across the fleet. The platform gives us access to a lot of useful data that helps us identify trends and coach drivers more effectively. Their support team has also been responsive whenever we’ve needed help. Pros The biggest advantage for us has been the visibility into safety events and driver behavior. Samsara has helped us move toward a much more proactive safety process instead of constantly reacting after incidents happen. The video footage, safety inbox, coaching tools, and reporting features have all been extremely useful. We also like how easy the platform is to navigate compared to some other systems. Cons Like any platform, there are occasional technical issues and learning curves. We’ve run into a few HOS/split sleeper calculation issues that required manual review, and there are times where we’d like more flexibility with certain reporting or customization features. Overall though, the positives outweigh the negatives. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Jason L. Fleet Manager Transportation/Trucking/Railroad ### "Fast, accurate and easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2026 Overall satisfaction rating of 99.325%. I do not like the requirement for multi-factor authentication. This should be an option for each company to individually choose. Pros The quality of products, service and support are top notch. Samsara has allowed me (and the company) to track our assets with ease. There are reports that can be set up that make some/most reporting more simple. Great value Cons Learning to navigate the webstore. Options in the store were difficult to find until learning to navigate properly. Switched from [ORBCOMM](https://www.capterra.com/p/236749/ORBCOMM/) Ease of use, value and orbcomm was violating contractual requirements Alternatives considered [Transflo & ELD](https://www.capterra.com/p/10015681/Transflo-Telematics/) Reasons for choosing Samsara Superior Customer Service, ease of transition, value of offered equipment and services Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LJ leonard j. Logistics Supervisor Building Materials ### "tri state logistics" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 12, 2026 8 out of 10, always room for growth and to be better. I enjoy the usage of samsara and i am also interested in is there a process or an app the we could use this system for actually gps for truckers to be able to safely get from point a and point b via semi safe passage roads Pros being able to see where my drivers are at all times and the break down of truck information. information and communication is good. Cons drivers complain about the setup and where it is located in truck mounting aspects. the other area of need for improvement is sometimes the system will glitch and not have great service. from what i am being told however i have never had a personal issue with it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BL Blaine L. Wrecker service Automotive ### "Bills wrecker review " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2026 It’s been great som far. I am having a problem with the customer help side just because I have very little time when I try to get to talk to someone it takes a while before we can get connected together Pros They actually work they have been great so far when I do get to talk to someone they are very helpful Cons Nothing yet probably them least thing I dislike is all the emailing back and forth just because I don’t have time during the day to check or answer email Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Because had some trouble with some of the cameras and Alain one of our trucks go in a wrecker and the cameras didn’t pick it up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KJ KINGA J. General Manager Transportation/Trucking/Railroad ### "Overall good " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 12, 2026 Overall, Samsara’s customer support has been reliable, efficient, and a pleasure to work with. SO far good Pros We have had a great experience with the customer support team at Samsara. Their representatives are always professional, responsive, and very knowledgeable. Anytime we have an issue or question, they respond quickly and work hard to resolve it as soon as possible. Cons that our account rep had been changed after we signed the contract and we were not informed until I called looking for my rep because I didn't receive any answer to my email Switched from [Motive](https://www.capterra.com/p/138669/Motive/) lack of customer service, equipment failure, Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LH Larry H. Safety Manager Transportation/Trucking/Railroad ### "Great client service." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 11, 2026 I have had a great experience so far. The account reps are very nice and very helpful. The Samsara website offers self-paced training on how to use the system. Pros The account reps are very helpful and willing to tailor content to your needs. The dashboard and software are easy to use. Cons I have not had an issue that my account rep wasn't able to handle. The concerns that I have had, I received a quick reply. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SW Samuel W. Fleet Manager Facilities Services ### "Samsara Telematics" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2026 We have had a great experience with Samsara. They have a great support team. We are working with Samsara now to integrate our maintenance tracking in their software now as well. Pros We like the protection of our assets, and the data Samsara is able to provide. We have been protected from dishonest people in regard to vehicle accidents. Cons None. Samsara has answered all questions that I have had over the years and helped us to implement the data to understand what we are doing well and what we need to do better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KR Kelly R. Operations Coordinator Utilities ### "Great help from Customer Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2026 I stepped into the role of Fleet managment without any prior experience and after a working out a few bugs, with the help of customer support, the Samsara relationship has been a good experience. Pros What I like to most about Samsara is the Ease of Use, Tracking, Performance and Speed and Customer Support. Cons The one pet peave I have about Samsara is that to obtain 1 minor report (start / stop times) would double our cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/) ## FAQs Samsara’s entry-level pricing starts at $27 per vehicle, per month when billed annually. Small business buyers on Capterra typically report spending around $50 per vehicle monthly, depending on fleet size and hardware needs. Yes. For small fleets (under 11 vehicles or 31 assets), Samsara requires upfront payment for a 3-year license. This includes hardware, cloud software, firmware updates, and cellular connectivity. Samsara’s license covers hardware, cloud software, cables, firmware updates, and cellular data for gateways. It also includes access to Samsara’s support and maintenance tools. If your fleet expands beyond a small number of vehicles or assets, Samsara may adjust pricing and contract terms to reflect enterprise-level needs. Contact support to review options. Yes. Samsara includes preventive maintenance scheduling, driver vehicle inspection report (DVIR) tracking, and automated work orders to reduce downtime and extend vehicle lifespan. Yes. Samsara’s dashboard centralizes driver vehicle inspection reports (DVIRs), active issues, and service schedules. It also supports invoice scanning and work order creation to improve shop operations. Yes. Samsara provides mobile apps for drivers and admins, allowing real-time tracking, alerts, and access to key features from any location. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Samsara’s own online content in July, 2025, including the product's website and its social media channels. ## Related reading ### [5 Top-Rated Fleet Management Software for Small Businesses](https://www.capterra.com/resources/top-rated-fleet-management-software-for-small-business/) Published July 13, 2023 by [Saumya Srivastava](https://www.capterra.com/resources/author/ssrivastava/) ### [4 Key Fleet Management Software Features and Top Products That Offer Them](https://www.capterra.com/resources/key-fleet-management-software-features/) Published July 14, 2023 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) ### [3 Best Free and Open Source Fleet Management Software](https://www.capterra.com/resources/best-free-and-open-source-fleet-management-software-programs/) Published June 2, 2021 by [Ashish Upadhyay](https://www.capterra.com/resources/author/aupadhyay/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. 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