# Samsara Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Samsara the right GPS Tracking solution for you? Explore 1007 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews

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Samsara

4.5 (1007)

[View alternatives](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 15th, 2026

# Reviews of Samsara

Ease of use

4.5

Customer Service

4.3

## Pros and Cons in Reviews

Simple system setup and operation

94% positive reviews out of 165

Most users report ease of use, quick onboarding, and straightforward navigation across both web and mobile platforms.

Frequent glitches and connectivity problems

65% negative reviews out of 136

Most reviewers indicate recurring software bugs, slow updates, and unreliable connectivity hinder daily operations and efficiency.

Mark S

API Manager and Tax Counsel, 2 - 10 employees.

"The most recent issue caused our team 4 weeks of lost productivity, non-budgeted development costs and a month of lost revenue."

Comprehensive real-time fleet monitoring

96% positive reviews out of 112

Most reviewers describe real-time tracking as accurate, reliable, and essential for fleet oversight and accountability.

Archil M

Dispatcher, 201 - 500 employees.

"The best part of Samsara is the real-time vehicle tracking and the easy-to-use dashboard."

Complicated and frustrating billing processes

84% negative reviews out of 63

Most reviewers report confusing billing, unauthorized charges, slow refunds, and difficulties resolving payment or renewal issues.

Dawn G

CFO, 11 - 50 employees.

"They can't do anything about helping with getting the auto-renewals stopped, which I never knew anything about. "

Intuitive and streamlined interface

94% positive reviews out of 89

Most reviewers find the user interface straightforward, visually appealing, and easy for both new and experienced users.

Restrictive and unclear contract terms

91% negative reviews out of 23

Most reviewers feel contract terms are lengthy, inflexible, and contain hidden clauses that complicate cancellation or changes.

## Showing most helpful reviews

Showing 1-25 of 1007 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nicholas V.  
Safety and Maintenance Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Samsara allows to utilize many of our functions in one app and integrates with others"

February 26, 2026

5.0

I came into Samsara having to take over from someone who suddenly left the company. Thanks to Samsara's customer support and training, I was brought up to speed very quickly on the platform and its functions.

Pros

Samsara allows us to track our fleet and mileage and use that information for safety, IFTA, HOS, and other essential functions, all in one place.

Cons

The new AI integration has not been a big help to our services, and I feel like is a distraction when navigating the platform.

Switched from

[EROAD](https://www.capterra.com/p/176956/EROAD/)

I was not here when the switch was made, but everyone seems very happy with Samsara.

Review Source

JC

Jeffrey C.  
Corporate Director of Radiation Compliance  
Construction  
Used the software for: 1-2 years

### "Samsara Asset Tag performance and capabilities A+"

April 23, 2026

4.0

Overall, it has been great. The national accounts and customer service teams have been quick to respond to our firm's growing needs. I compliment the team to continuously advancing the capabilities of all devices to fill all needs, and some we did not we wanted.

Pros

Customized access controls for those who access the program. The value and options for the program have exceeded expectations.

Cons

When setting up asset tags, having some additional information on set-up do's and don'ts for 760+ units would have saved a lot of correction time.

Alternatives considered

[iCloud](https://www.capterra.com/p/204717/iCloud/)

Reason for choosing Samsara

Longer battery life and no limitations on number of units per location that could be monitored. Mobile App capability where we could provide access to multiple people versus 1 person.

Switched from

[iCloud](https://www.capterra.com/p/204717/iCloud/)

Needed a solution for tracking assets that was not limited to the total number per office/device and had a battery life longer than 1 year.

Review Source

GG

Gregory G.  
HSE Advisor  
Oil & Energy  
Used the software for: 1-2 years

### "Samsara - Good Product without Customer "

April 24, 2026

3.0

Like I said I believe that Samsara has one of the better platforms for telemetrics, but they want to keep it a secret even from their customers.

Pros

I think they have a very good product. I think their Customer Support is not where it should be. You get small tidbits from them, but it seems they want to make a sale and then the product is shipped. End of the line.

Cons

Customer service or lack there of. I don't believe as a customer that we should have to be totally responsible for installs etc.

Alternatives considered

[IntelliShift](https://www.capterra.com/p/164042/Silent-Passenger/)

Reason for choosing Samsara

Pricing was better at Samsara and terms were better.

Switched from

[Track and Trace](https://www.capterra.com/p/188035/Track-and-Trace/)

We had been with them for a while and we could not keep up with switching out and replacing older devices.

Review Source

JW

Jeff W.  
Operations Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Rasmussen Trucking and Samsara collab"

March 13, 2026

5.0

My overall experience I would say is very satisfactory and I would not want it any other way. Thanks for making Samsara my choice.

Pros

I have had tried multiple products such as Omnitracs, and Samsara. I am 100% Samsara now. It is very reliable and has an overall ease of use. The dashboard is easy to teach drivers, and they pick it up fast. The cameras and the playback video is much easier to see and use vs Netradyne that I have also used in the past. I have had recent help from customer support as well. Their patience and thoroughness is also much appreciated. I also love the having my Fleet Screen up all day to reference where everyone is. Cuts down on calling them constantly to track their eta. Great Product!!

Cons

The only thing I can think I like least is the expense of each user option attached to the Samsara products. I wish it was a little cheaper to entice me to use all of the applications offered. It adds up fast with a large fleet.

Alternatives considered

[Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/)

Reason for choosing Samsara

Ease of use and driver compatibility makes Samsara a superior product.

Review Source

KH

Kim H.  
Safety Director  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Samsara...simply amazing!"

May 9, 2026

5.0

Samsara ia a great product that provides for all my logging needs in one place, from quick access to driver logs and editing, to managing gayeways and vehicle locations. I couldnt do without them!

Pros

Samsara's website is easy to navigate and easy to use, making managing my driver's logs and vehicles a breeze. And their customer service is always top notch!

Cons

The only complaint that I have about Samsara is that they've recently added a search bar to the website that is not in an ideal place and I keep clicking on ot accidentally. Minor inconvenience.

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

We made the decision to switch from our old provider to Samsara because of the price, ease of installation and all of the amazing features that Samsara offers.

Review Source

DD

DAVID D.  
Safety Director  
Consumer Services  
Used the software for: 2+ years

### "In the year 2525"

May 9, 2026

5.0

Way better than what we used before, and very relieved that we switched to Samsara because customer disservice with former vendor was horrific, and the newer features being rolled out are also beneficial to us

Pros

Many valuable features.There are many of them we don't use, but the ones that we do use are extremely helpful to our operations.

Cons

When we started, a phone call to support would be picked up instantly. The last time we did that, well...

Alternatives considered

[DriveCam](https://www.capterra.com/p/112869/DriveCam/)

Reason for choosing Samsara

Buyout terms i believe were .ore favorable

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Terrible customer service. 45 minute calls every time we had questions

Review Source

RM

Ryan M.  
Board Advisor  
Automotive  
Used the software for: 2+ years

### "Great service "

May 9, 2026

5.0

Great experience overall. \[sensitive content hidden\] is a great sales rep for us and she constantly communicates about new features and how they can serve us more with their products.

Pros

Samsara has been great to work with on our GPS needs. Vehicle CEL, Tracking, Driver scores, Safety videos, and much more. They have been a great help.

Cons

Sometimes the cost can be the issue. They have worked with us on cost and the other item is when you do add a new gps device many times you get extra bills and not consolidated billing.

Alternatives considered

[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

Reason for choosing Samsara

Price and the value was worth it. They offered us a demo product too to test it out.

Switched from

[Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/)

Azuga raised the prices and where not owned by bridgestone at the time. they had a lot of management issues when issues arrised like not being able to obtain video footage from an accident that cost us a lot of money.

Review Source

JL

Jason L.  
Fleet Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Fast, accurate and easy to use"

May 12, 2026

5.0

Overall satisfaction rating of 99.325%. I do not like the requirement for multi-factor authentication. This should be an option for each company to individually choose.

Pros

The quality of products, service and support are top notch. Samsara has allowed me (and the company) to track our assets with ease. There are reports that can be set up that make some/most reporting more simple. Great value

Cons

Learning to navigate the webstore. Options in the store were difficult to find until learning to navigate properly.

Alternatives considered

[Transflo & ELD](https://www.capterra.com/p/10015681/Transflo-Telematics/)

Reason for choosing Samsara

Superior Customer Service, ease of transition, value of offered equipment and services

Switched from

[ORBCOMM](https://www.capterra.com/p/236749/ORBCOMM/)

Ease of use, value and orbcomm was violating contractual requirements

Review Source

JH

Jason H.  
Director of Business Development  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Samsara offers an affordable routing, maintenance and safety program in one package."

May 6, 2026

4.0

We've been very happy with the response from the support team to the sales staff. The system works fluently with Fleetio and now offers more safety program options.

Pros

Samsara allows us to integrate our routing and maintenance needs while providing customized reporting and mapping features.

Cons

The company continues to take away features that were once standard and turn them into packages that you must pay extra for.

Alternatives considered

[Fleet Maintenance Pro](https://www.capterra.com/p/2079/Fleet-Maintenance-Pro/)

Reason for choosing Samsara

At the time, we were using Samsara to house employee documents as well.

Review Source

RR

Rhonda R.  
Facility Driver Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Samsara Keeping you On Time"

April 20, 2026

5.0

Overall I suggest it to anybody that has a fleet and needs to keep track of them. Our company used a couple different over the years, this is hands down the best one.

Pros

The tracking on the Samsara website and the app are amazing! Being able to see where my driver is at any moment helps a lot. This helps me keep them on time for appointments, or let's me see I need to call their stops and push out delivery if they are behind. I love knowing. I also like the safety videos as well!

Cons

Not sure I like the new format, but I am getting used to it. Also, the app is not as fast as using the website.

Switched from

[BigRoad](https://www.capterra.com/p/147689/BigRoad/)

They were not as up to date on their apps and you all had more to offer.

Review Source

DS

Dave S.  
Director of Safety and Compliance  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "The highest recommendation to anyone looking for ELD, Performance, and Safety "

February 25, 2026

5.0

We started with Samsara over three years ago and just renewed our contract. This was due to its ease of use, and the cost of equipment and service make Samsara a no-brainer.

Pros

The customer service has been amazing and my rep \[sensitive content hidden\] has been extremely helpful in walking me through the addition of the multi-cam.

Cons

My rep that I have now is great but in the past, I would be left wondering who I had. It would change and notice wasn't given.

Alternatives considered

[PeopleNet](https://www.capterra.com/p/216555/PeopleNet/)[Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/)[Isaak](https://www.capterra.com/p/173458/StatusToday/)

Reason for choosing Samsara

Cost was a big part as well as the fleet management dashboard gave our dispatchers, fleet manages, and safety an easy way to keep up to date on driver locations and logs.

Switched from

[Motive](https://www.capterra.com/p/138669/Motive/)

Customer service was a huge reason along with the ease of use for the drivers. When we first made the switch, I still had a few drivers with flip phones.

Review Source

BF

Brandon F.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "PHB Review"

March 15, 2026

5.0

Overall very satisfied. I’ve had good support with \[sensitive content hidden\] and he’s a very good communicator. We’ve had the privilege of trying out equipment tracking but have not yet been able to capitalize on that. I think this may be something we pursue more of in the near future if proven to be beneficial

Pros

The product is simple to use and has excellent live updates. The cameras have been a huge benefit for us with live access and video replays.

Cons

There are a lot of things that can be done with this product but for my position the simpler the better. Our company is extremely old school so integrating new people can be intimidating

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)

Reason for choosing Samsara

We felt like the support was there and it’s simpler. It seems to be compatible with maintainX that we are trying to integrate as well

Switched from

[LiveViewGPS Tracking](https://www.capterra.com/p/101233/LiveTrac/)

Live movement with direct alerts for incidents. Being able to set yard boundaries and send truck locations to foreman. Cameras and overall security I feel with our trucks on the road

Review Source

GW

George W.  
VP of Operations  
Construction  
Used the software for: 2+ years

### "5 Stars for Samsara! "

March 13, 2026

5.0

Our overall experience with Samsara is has been excellent. The ease of use, the insight into the vehicle health has been valuable

Pros

We love the ease of use and tracking abilities. Also enjoy how Samsara give us clarity and control over operations. It brings everything—vehicles, equipment, and field activity—into one simple platform so I can see what’s happening in real time. The live GPS tracking, safety insights, and reporting help me make faster decisions and keep our team accountable. I also appreciate how easy it is to use; the dashboards are clean and the data is actionable without being overwhelming. Most importantly, it helps improve safety and efficiency at the same time, which protects our people, our vehicles, and ultimately helps our business run smarter every day.

Cons

Frustrating at times is the app will sign you and sign you back in very often. When you are in the field and need to see where an asset is quickly it can be frustrating to have to log back in.

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Verizon's system was not easy to use and expensive

Review Source

RR

Rick R.  
Fleet Manager  
Wholesale  
Used the software for: 2+ years

### "Overall ease with a few issues"

March 3, 2026

4.0

experience overall is positive. Sales staff is willing to help with needed steps to navigate through the system.

Pros

Ease of use, the format of the display is easy to navigate through most of the options available. Videos are available for basic use.

Cons

customer support will send you videos to fix an issue sometimes not related to your experience. You will have to be very specific on your issues and sometime you have to repeat your issue statement.

Alternatives considered

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Reason for choosing Samsara

Availability to add and view more camera angles

Switched from

[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

one program for all needs. Original product, i had to login to 2 different sights.

Review Source

RW

Rodney W.  
Transportation Administration  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Transportation Administrator"

December 10, 2025

5.0

It has been amazing from the moment we switched. I have very high expectations for what the future will hold.

Pros

Works all the time, Accurate location, Very progressive company bringing many new and updated features. Dashboard is very user friendly. Videos response time is Amazing.

Cons

I don't have any dislikes. If I have an issue they are quick to resolve it and usually show me how to do it.

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)

Reason for choosing Samsara

Better feeling with the people. Products seemed about the same

Switched from

[PeopleNet](https://www.capterra.com/p/216555/PeopleNet/)

To have better and more services, to have better tech support.

Review Source

AG

Amanda G.  
Logistics Manager  
Construction  
Used the software for: 1-2 years

### "Logistics Manager "

February 19, 2026

5.0

Very satisfied. Happy with the camera footage and video surveillance. Equipment tracking system is great.

Pros

Ease of use. Tracking. Video availability. I like the ability to use geofences. This makes it very easy when tracking equipment.

Cons

My account manager was reassigned or left without notice. There were changes to my account that I was not notified about.

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Needed in-cab facing cameras and this was recommended by another company.

Review Source

VH

Victoria H.  
QC QA Auditor  
Facilities Services  
Used the software for: 1-2 years

### "An excellent tool for managing your fleet and rewarding excellent driver performance!"

March 13, 2026

5.0

Since one of our primary functions with our operation is to enforce parking, our fleet and our large number of Enforcement Officers are vital to a successful operation. In the past we have been able to follow their route through Opsman, however, we were not able to see them in the vehicle. We were not able to monitor their speed, or the vast array of possible safety issues while operating the vehicle. Samsara has been an incredible asset to us for ensuring safety of our fleet on the road, reducing incidents with our drivers, providing support following an incident, and providing an avenue through which we can affirm, encourage, and reward our Enforcement officers for above average performance! It has been extremely beneficial and positive.

Pros

Samsara has had a tremendous impact on our enforcement operation. When we first began using it, we had so many Safety Captures every day. Being able to see this, to share screenshots, download video captures, present these items to our drivers, has had a huge impact in a positive manner. Many of our drivers have now had 6 months or more of driving with no issues or with a 100 score. We present them with certificates and this has greatly increased morale and pride in their work. Samsara is very easy to use and navigate and provides incredible benefits to our enforcement operation such as tracking where our officers are at any given time, providing video footage when presenting evaluations or disciplinary action, etc. When there is any issue I just send out an email and get a reply from Samsara very quickly. They are quick to act when a problem needs resolution but there honestly have been very few issues. Samsara is a great value to our operation and worth the money invested.

Cons

The only issue I have observed with our Samsara program is that it is sometimes too sensitive. For example, it was capturing drivers for 'Possible drowsiness" where they weren't even yawning or closing their eyes. It is very helpful that you are able to adjust sensitivities with this software. The recent update has been especially helpful and it is even easier to navigate now!

Review Source

MD

Max D.  
Fleet  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Reliable Fleet Management With Strong Real-Time Tracking"

May 8, 2026

5.0

Overall, Samsara has been a strong and reliable system for managing fleet operations. It improves visibility across trucks, drivers, and equipment while helping with compliance and safety monitoring. The platform works especially well for companies that want centralized fleet management and real-time operational control. Support experience has generally been positive, and the system continues improving with updates and new features. While there are occasional hardware or alert-related frustrations, the overall operational benefits outweigh the negatives.

Pros

The real-time GPS tracking and camera integration are the strongest parts of Samsara. The platform is easy to monitor for fleet operations, driver behavior, equipment tracking, and ELD compliance all in one place. Installation and activation are usually straightforward, and the dashboard gives dispatch and fleet teams quick access to vehicle status, diagnostics, and trip history. The live tracking accuracy and camera footage help a lot during incidents, coaching, and operational monitoring.

Cons

Sometimes the AI driver alerts can feel overly sensitive and trigger too many notifications for drivers. Certain hardware troubleshooting situations, activation issues, or cable compatibility problems can also take extra time to resolve. Pricing can become expensive for larger fleets when adding multiple devices, cameras, and subscriptions together.

Review Source

AP

Alissa P.  
dispatcher  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great for safety and Dispatch. Easy access to everything in one place"

March 3, 2026

5.0

Overall, Samsara has been a solid tool for fleet management and dispatch operations. The GPS tracking is accurate, the dashboard gives good visibility into driver and vehicle activity, and the video features add an extra layer of accountability and safety. Customer support has also been helpful when we’ve needed assistance. From a daily operations standpoint, it has definitely made dispatching easier and improved how we monitor the fleet.

Pros

From a dispatcher’s perspective, the tracking and visibility are the biggest advantages. Being able to see exactly where drivers are and track routes throughout the day makes dispatching much easier and reduces the need to constantly call drivers for updates. The video system is also a big plus because it helps clear up incidents quickly and provides protection for both the company and the driver if something happens on the road. user-friendly, and once you get used to the layout it’s easy to manage everything all in one place.

Cons

small glitches, and sometimes updates move things around which can take a little time to get used to again.

Review Source

SJ

Sean J.  
Safety Manager  
Building Materials  
Used the software for: 2+ years

### "Samsara: A Winning Solution"

May 8, 2026

5.0

My overall experience with Samsara is that it is user friendly and extremely easy to use. The AI facial recognition software tracks employees effortlessly between different vehicles, and the safety inbox and safety reporting features help me to review my fleet easily on a daily basis. As a Safety Manager I appreciate the easy to use reporting functions and have been able to build an entire driver safety bonus program by utilizing Samsara's driver scoring system so my drivers are directly rewarded for their safe behavior on the road.

Pros

Samsara provides an excellent value for the cost of the system, especially when installed throughout an entire fleet of vehicles. Customer Support from Samsara is top notch, with questions being answered quickly and effectively. The software provides ease of use for administrators, installers, and end users. Any bus or issues experienced have been taken care of almost immediately from Samsara's team of experts. Log management is easily accessed and easy to review. Communication with Samsara is always fast and effortless.

Cons

I do not have any cons to report when it comes to Samsara. The software has been great for my drivers and fleet management team.

Review Source

SB

Steven B.  
Safety Director  
Construction  
Used the software for: 1-2 years

### "Safety Director"

February 20, 2026

5.0

Samsara, because of its usefulness, has allowed me to concentrate on other areas of Safety that might otherwise have time allotment restrictions.

Pros

As Safety Director Samsara videos are a VITAL tool of mine in ensuring our drivers are being safe and adhering to our driver safety program. Tracking fuel mileage, idling times and hours on the road is a huge advantage, and the overall product is a great value for the money. The ease of use is a definite plus and the customer support has been excellent.

Cons

Even though I am still discovering all the available options to our units I have not discovered how to get an alert for "smoking / vaping" in the vehicles.

Review Source

DK

Dwayne K.  
Operations Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Powerful data at my fingertips"

April 9, 2026

5.0

This platform has become a one-stop shop for most of my driver/truck related tasks. The data available for helping me build a strong safety culture is top notch. In addition to video snips that I can review with drivers, I am able to deep dive so many different factors (speed, accelerator on/off, etc) and supply so many hard data points to the drivers and help them see exactly what happened and why. In addition, the videos and data help me fairly dismiss an event when we find something triggered for the "right" reasons, which protects their safety scores. Example...a harsh brake event because a deer ran out in front of the driver. Harsh braking was the correct action. From an administrative perspective, reviewing DVIRs, HOS, driver efficiency, etc is easy and seamless. The menu layouts are well organized and intuitive. The system reacts quickly to my clicks with very little load time. The overview of my fleet is used daily to quickly allow me to see where my drivers are at any time. Trucks are often passed from driver to driver and the ability to make timing judgements based on where they are has been invaluable. The system is very easy to learn and there are many short training videos to help walk you through everything.

Pros

One stop shop. I find myself getting so many things accomplished with Samsara. It is smooth, quick and intuitive.

Cons

It would be nice if I had the ability to create a custom dashboard or home page that would have the things I want to see every time I open the platform.

Review Source

KA

Kevin A.  
Director of Safety  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Director of Safety"

April 27, 2026

5.0

In today's litigious climate, the Samsara system allows drivers to be "hypersafe". This coaching technology is the only thing that is going to save the transportation industry. Each year, insurance rates continue to go up as does the number of lawsuits filed against carriers.

Pros

The AI Following Distance has made this system the ultimate Safety System. The Following Distance information that is captured along with Speeding, Harsh Brakes, Rolling Stops, and Lane Change Departures allows an organization to identify risk with their drivers. Thus, allowing drivers to be coached on safe driving habits.

Cons

Not having a paper log app option. The scoring system should use GPS speed to capture the vehicle speed for the scoring system. The Samsara speed is often incorrect.

Review Source

JW

Jonas W.  
Administrator  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Samsara Performance"

May 16, 2026

4.0

Overall, my experience with Samsara has been very positive. The platform is easy to use and provides strong visibility into our operations, especially with real-time tracking and reporting. It has helped improve efficiency, accountability, and decision-making. While there are some minor drawbacks like cost and limited customization in certain areas, the overall value and reliability make it a very effective solution for fleet and logistics management.

Pros

the real-time visibility it provides into our fleet and operations. The platform is very user-friendly, and the dashboard makes it easy to quickly see vehicle locations, activity, and key data. The reporting and alerts are especially helpful for improving efficiency, accountability, and overall decision-making.

Cons

The main downside is the cost, as Samsara can be more expensive compared to similar solutions. Additionally, some of the reporting features could offer more customization, and there can occasionally be minor delays in data syncing.

Review Source

RM

Rob M.  
HR Training Coordinator  
Retail  
Used the software for: 2+ years

### "HR/Training Coordinator"

May 8, 2026

4.0

Been using Samsara for 5 years managing our company cars and maintenance vehicles with very little trouble. Other than the one billing issue I have no complaints.

Pros

It's pretty easy to set new equipment up. Also, the reporting functions are very straight forward and user friendly.

Cons

Billing. We have 26 units and I accidentally set one of them up on monthly billing. The rest of the units are on an annual invoice. I was told by billing that they could not add the one unit to our annual invoice. Now my company credit card is billed monthly for 1 unit. It would seem to be an easy fix.

Review Source

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