---
title: "Samsara Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Samsara the right GPS Tracking solution for you? Explore 1018 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/"
page_type: "reviews"
language: "en"
---

Samsara

4.5 (1018)

[View alternatives](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated July 23rd, 2026

# Reviews of Samsara

Ease of use

4.5

Customer Service

4.3

## Pros and Cons in Reviews

JB

Jeff B

Regional DirectorConsumer Services, 201 - 500 employeesUsed the software for: More than 2 years.

“Samsara integrates well with our fuel card program and our Fleet Management system to help keep track of fuel economy and spend, and minders for preventative and periodic maintenance.“

February 6, 2026

LL

Liam L

Customer Service AssistantTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: 1-2 years.

“Sometimes, when I have at the same time too many tabs open with tracking trucks, and trying to open a new one from the same tab, it's not refreshing, and even if I try to open one from zero, it's not working, only if I already have one and open all trucks in the same tab“

February 3, 2026

GW

George W

VP of OperationsConstruction, 51 - 200 employeesUsed the software for: More than 2 years.

“Most importantly, it helps improve safety and efficiency at the same time, which protects our people, our vehicles, and ultimately helps our business run smarter every day.“

March 13, 2026

AT

Adam T

Cost Control AnalystConstruction, 51 - 200 employeesUsed the software for: 1-2 years.

“We do a fair amount of night shift work, and due to either the camera or the dark lit conditions inside the work truck, it is very difficult to clearly see the occupants of the vehicle.“

April 27, 2026

GN

Gregory N

Senior Manager, Field ServiceGambling & Casinos, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“I like the safety inbox and the safety scores and all of the focus around driving safely and the things that managers can do through the driver app to encourage and reward safe driving.“

May 11, 2026

LD

Lisa D

Safety AdminTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: 1-2 years.

“What I like least is that the app has recently started automatically signing users out several times a day, which can be frustrating and interrupt workflow.“

May 8, 2026

AS

Alexandria S

Senior Logistics ManagerWarehousing, 51 - 200 employeesUsed the software for: 6-12 months.

“This system has really given me a handle on our drivers behavior and being able to coach them in real time and in the end changing their driving behavior and making us a better company.“

May 8, 2026

TH

Thomas H

Operations ManagerAutomotive, 51 - 200 employeesUsed the software for: More than 2 years.

“Also it has its bugs with the maintenance where it will delete a truck from a service list but that has only happened twice.“

February 24, 2026

## Showing most helpful reviews

Showing 1-25 of 1018 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Shannon B.  
Fleet Administrator  
Construction  
Used the software for: 2+ years

### "Samsara for Construction "

July 15, 2026

5.0

My overall experience with Samsara has been great. I appreciate the ease of use, the great communication with many departments, and the customer support that is offered. It is also a great tool to keep up with driving logs. It is easy to pull reports involving specific vehicles that record stops and starts and duration driven.

Pros

I appreciate the customer support and ease of use. Questions are answered in a timely manner and their goal is customer satisfaction. The online dashboard is easy to use whether to send support tickets, update drivers information, or configure alerts and settings. Communication is also top priority, I appreciate the communication threads throughout troubleshooting issues is appreciated.

Cons

My only complaint is with equipment gateways. Equipment isn't always an easy plug and go like it is with the vehicles. Sometimes it is harder to get accurate information without troubleshooting to see what wire works best, or if hardwiring is the better option.

Switched from

[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

Samsara had a better platform, was easier to use, and offered more features.

Review Source

PM

Puneet M.  
Manager, Safety and Compliance  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Samsara vision with a mission"

July 14, 2026

5.0

I would say the word PERFECT. very few companies come near the absolute perfectness including big machines like cars. Their vision of performance to the customer needs is nothing but perfect for what we are looking for.

Pros

Advanced AI technology. Better camera lenses with clear coverage. All pertinent safety measurements right on your computer screen with automated driver training.

Cons

updates are very frequent and you need time to catch up with them. You need to learn immediately what is new to keep abreast and then by the time you catch up there is something new out almost immediately.

Switched from

[Video Intelligence](https://www.capterra.com/p/10024874/Trimble-Video-Intelligence/)

Video quality of Samsara is much superior. Software is much more faster and quicker. Training can be sent over the phone immediatley. Updates are critical and extras are provided without extra cost.

Review Source

GG

Gregory G.  
HSE Advisor  
Oil & Energy  
Used the software for: 1-2 years

### "Samsara - Good Product without Customer "

April 24, 2026

3.0

Like I said I believe that Samsara has one of the better platforms for telemetrics, but they want to keep it a secret even from their customers.

Pros

I think they have a very good product. I think their Customer Support is not where it should be. You get small tidbits from them, but it seems they want to make a sale and then the product is shipped. End of the line.

Cons

Customer service or lack there of. I don't believe as a customer that we should have to be totally responsible for installs etc.

Alternatives considered

[IntelliShift](https://www.capterra.com/p/164042/Silent-Passenger/)

Reason for choosing Samsara

Pricing was better at Samsara and terms were better.

Switched from

[Track and Trace](https://www.capterra.com/p/188035/Track-and-Trace/)

We had been with them for a while and we could not keep up with switching out and replacing older devices.

Review Source

MK

Michael K.  
Concrete Shipper  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Good Value"

July 13, 2026

5.0

Good, easy to work with. Consistent data, would like the cameras to be able to stay live longer. The trainings and the ability to chat make answering questions easier.

Pros

The ease of use, ability to track and view cameras. The different options of map view and the ability to see the weather is a nice option to have.

Cons

Cameras time out after sitting for a duration of time. System loses trucks in certain areas and it is a waiting game to get them back.

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Cost and lack of options with former supplier.

Review Source

HB

Heath B.  
Business Support Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Above and Beyond"

June 24, 2026

5.0

From the first consultation through post deployment, Samsar has went above and beyond to ensure they deliver what they offer.

Pros

Deployment team and customer service was top notch. Ease of installation and access to resources made the transition seamless. Samsara went above and beyond to assist us in finding the exact products to fit all of our needs.

Cons

Time limits on downloadable video caused us to reevaluate our safety review process. Creating some areas where we have to find other ways to monitor non-driving behavior.

Alternatives considered

[Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/)[DriveCam](https://www.capterra.com/p/112869/DriveCam/)[AngelTrack](https://www.capterra.com/p/133126/AngelTrack/)[Driver•i One](https://www.capterra.com/p/238200/Netradyne/)

Reason for choosing Samsara

Higher quality more comprehensive package of hardware and services.

Switched from

[DriveCam](https://www.capterra.com/p/112869/DriveCam/)

Features. Cost. Value. Driver Scorecard.

Review Source

PG

Paula G.  
Purchasing  
Mining & Metals  
Used the software for: 6-12 months

### "Great System"

July 13, 2026

5.0

Overall really seem to like the system better than our old one. Good customer support. Fast service when shipping.

Pros

Easy driver tracking, easy set up. Really good customer support. Log management is easy for the drivers.

Cons

2 factor authorization. By the time our server clears the email, the code/link has expired. Need to do it by SMS

Switched from

[Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/)

was not meeting our needs. Samsara has more features.

Review Source

DM

Dan M.  
Director, Financial Planning and Analysis  
Chemicals  
Used the software for: 6-12 months

### "Recommended (Based on Use for Integration into Internal Tracking & Reporting)"

July 17, 2026

5.0

I've been using Samsara to track & integrate the usage & mileage of our entire fleet since January of 2026, and I've had a very agreeable experience thus far. User friendly interface, multiple export options, and quick processing time. I'd recommend based on my somewhat focused use.

Pros

Easy functionality of the online platform, with ready ability to access and export needed reports on a regular basis and manipulate the parameters as needed. Very quick results, too.

Cons

I have not had any particularly negative experiences in using the platform thus far. There used to be a slight lag when first logging in to get to the Custom Reports I need, but that doesn't happen very frequently anymore, and it's once a very minor inconvenience when it does.

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[Linxup](https://www.capterra.com/p/153863/Linxup-GPS-Tracking/)

Wanted a one-stop shop to track entire fleet, whereas we had to use two separate providers before. Also, total cost was comparable to less with an abundance of additional features.

Review Source

RE

Robert E.  
Business Development and Strategy  
Construction  
Used the software for: Less than 6 months

### "Great experience "

July 13, 2026

5.0

Sales and onboarding has been great! Always felt like I got a response quickly. And the hardware arrived in 2 days, that was nuts! Haha.

Pros

Helped me understand all of the safety concerns not just GPS & speed. It’s very user friendly and the installation process was very straightforward.

Cons

It has taken some time of getting used to. We used our old GPS system for over a decade so it’s completely different interface. But we are getting there!

Switched from

[ClearPathGPS](https://www.capterra.com/p/152816/ClearPathGPS/)

Digital Vehicle Inspections, dash cams seemed more advanced than Clearpath.

Review Source

PK

Peter K.  
Dispatcher  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Samsara is the best system out there for tracking and safety!"

July 11, 2026

5.0

I use it everyday throughout my shift and am always happy with the system. Again it is simple to use, but there is a ton of depth when you are looking for it. Tracking drivers with GPS, their forward cameras and there inside cameras are just fantastic. Also, for safety tracking no seatbelts or hard stops or playing with their phones - that safety rating is awesome. It is a great system for sure.

Pros

It has a ton of information that is easy to use and find within the system. At the same time it is not overwhelming, so if you just want to deal with the GPS or just asset tracking that is simple to do too. You are boggled with too much information when you don't want it, but it is easy to dig in and find what you are looking for. Also the AI help system and training tools are well done and again, not too much info complicating everything, but easy to dig in if you want to.

Cons

You get 5 minutes of live video a month without paying more. I would like a bit more of course, but the rates are okay if I really wanted to purchase more.

Review Source

Kristofer G.  
Admissions Representative  
Hospital & Health Care  
Used the software for: 1-2 years

### "A great software for livery and logistics businesses!"

July 14, 2026

5.0

Its been very good experience and there have been multiple changes and each time they make the updates they are a real improvement.

Pros

Its very easy to use. THe interface is easy to manage from both the administration side as well as the driver side. Customer support is good and the updates are substantial and effective.

Cons

The hardware/camera installation seems to sometimes come down from underneath the dash. it's a little bulky and cumbersome.

Review Source

EE

Elizabeth E.  
Safety Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great system that makes everyone's jobs easier."

February 27, 2026

5.0

Overall we've had a great experience with Samsara. It is integrated with every department of the company from Operations, Safety & Compliance, Maintenance and Billing.

Pros

What I like most about Samara is the ease of use. From installation to implementation it is all very user and driver friendly. The dash cameras are great, the event detection is very accurate and were able to use this to coach our drivers real time. Their customer support is also great, every ticket I have created has been resolved in a matter of a day. We truly see the value for money with the cameras alone it has saved us from proving we were not at fault for several accidents.

Cons

There is not much not to like. I would say some drivers have complained about the voice alerts being too sensitive. They sometimes get an in cab voice alert but the event/ video never shows up in the safety inbox. I've had to handpick which alerts to roll out to not overstimulate the drivers.

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)

Reason for choosing Samsara

We chose Samsara because Motive (at the time KeepTruckin) did not offer a good tracking solution for operations. They focused more on the ELD and camera side of things.

Switched from

[Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/)

At the time we were using the Omnitrac Qualcomms for ELD and tracking. And using the trucks camera system as a way of reviewing critical events. We were looking for a more integrated system for both Operations and Safety.

Review Source

EA

Eric A.  
System Administrator  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Frictionless"

March 2, 2026

5.0

Frictionless. We are a small company and Samsara provides more data than we can actually use, but I prefer that to putting up with some of the other systems that we have looked at.

Pros

The user interface is elegant and intuitive. I rarely have to refer to the documentation to figure out how something works. All of the information that needs to be together is displayed together and links to related data. The customer support techs almost always know what I am talking about and what they are talking about. The vehicle tracking is practically real time. Trucks added to the fleet are set to expire at the same time as the original contract.

Cons

Their focus is on developing new advanced features and much less on polishing the existing (quite good) features.

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)[Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/)[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

Reason for choosing Samsara

It is an all around superior product to most of the alternatives and our ownership only trusts Verizon for cellular communication (Motive uses AT&T)

Switched from

[Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/)

Hardware reliability, ease of use, cost, position update frequency, added functionality.

Review Source

JB

Jeff B.  
Regional Director  
Consumer Services  
Used the software for: 2+ years

### "A trusted partner for promoting vehicle and driver safety"

February 6, 2026

5.0

Overall, they have provided a great service to our fleet, and we see value in continuing our partnership.

Pros

Samsara offers a very comprehensive vehicle safety management system combining reliable GPS tracking capabilities with AI-powered and assisted driver monitoring capabilities to help keep drivers safe in the moment and reduce accident risks. The equipment is durable, fast, and provides audio minders to drivers when they are demonstrating negative behaviors (ex: looking at their cell phones, speeding, not wearing a seatbelt, etc.). The dashboard for tracking vehicles across numerous states and geographical regions is very user-friendly. Recorded date from accidents or near-miss events can be easily obtained and is helpful for training and liability purposes. Lastly, the enhanced monitoring components help track vehicle health telematics like engine hours, battery effectiveness, and mileage. Samsara integrates well with our fuel card program and our Fleet Management system to help keep track of fuel economy and spend, and minders for preventative and periodic maintenance.

Cons

On occasion, we have had lapses in the availability of video data from key events, and this has made it harder to settle accident cases. Whether these lapses were caused by tech issues or internal errors is still not clear. The customer and tech support divisions are typically very responsive, but in some cases, they are slow to reply or initiate support efforts. I believe this is partly due to the timezone difference between Samsara and my company. I will say that whenever we have had an issue that we deemed serious enough to escalate to higher levels of support, they have been very responsive.

Switched from

[Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/)

CEO liked features of Samsara better than Azuga, on recommendation from his insurance carrier

Review Source

RR

Rick R.  
Fleet Manager  
Wholesale  
Used the software for: 2+ years

### "Overall ease with a few issues"

March 3, 2026

4.0

experience overall is positive. Sales staff is willing to help with needed steps to navigate through the system.

Pros

Ease of use, the format of the display is easy to navigate through most of the options available. Videos are available for basic use.

Cons

customer support will send you videos to fix an issue sometimes not related to your experience. You will have to be very specific on your issues and sometime you have to repeat your issue statement.

Alternatives considered

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Reason for choosing Samsara

Availability to add and view more camera angles

Switched from

[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

one program for all needs. Original product, i had to login to 2 different sights.

Review Source

RW

Rodney W.  
Transportation Administration  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Transportation Administrator"

December 10, 2025

5.0

It has been amazing from the moment we switched. I have very high expectations for what the future will hold.

Pros

Works all the time, Accurate location, Very progressive company bringing many new and updated features. Dashboard is very user friendly. Videos response time is Amazing.

Cons

I don't have any dislikes. If I have an issue they are quick to resolve it and usually show me how to do it.

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)

Reason for choosing Samsara

Better feeling with the people. Products seemed about the same

Switched from

[PeopleNet](https://www.capterra.com/p/216555/PeopleNet/)

To have better and more services, to have better tech support.

Review Source

DF

David F.  
Senior Vice President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Our Experience with Samsara for 6 years"

March 13, 2026

5.0

The only person that is easy to deal with is our account representative - any other person in other departments is very difficult to deal with and the questions we have and/or problems needing to be resolved.

Pros

The product has saved our company from who is at fault when it comes to accidents, and drivers that drive aggressively

Cons

Dealing with renewals and billing - there are no phone numbers to call for renewals and it is always a problem e-mailing back and forth.

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Samsara was a better product and other colleagues in the industry, using the product, gave great reviews when asked.

Review Source

AG

Amanda G.  
Logistics Manager  
Construction  
Used the software for: 1-2 years

### "Logistics Manager "

February 19, 2026

5.0

Very satisfied. Happy with the camera footage and video surveillance. Equipment tracking system is great.

Pros

Ease of use. Tracking. Video availability. I like the ability to use geofences. This makes it very easy when tracking equipment.

Cons

My account manager was reassigned or left without notice. There were changes to my account that I was not notified about.

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Needed in-cab facing cameras and this was recommended by another company.

Review Source

MD

Max D.  
Fleet  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Reliable Fleet Management With Strong Real-Time Tracking"

May 8, 2026

5.0

Overall, Samsara has been a strong and reliable system for managing fleet operations. It improves visibility across trucks, drivers, and equipment while helping with compliance and safety monitoring. The platform works especially well for companies that want centralized fleet management and real-time operational control. Support experience has generally been positive, and the system continues improving with updates and new features. While there are occasional hardware or alert-related frustrations, the overall operational benefits outweigh the negatives.

Pros

The real-time GPS tracking and camera integration are the strongest parts of Samsara. The platform is easy to monitor for fleet operations, driver behavior, equipment tracking, and ELD compliance all in one place. Installation and activation are usually straightforward, and the dashboard gives dispatch and fleet teams quick access to vehicle status, diagnostics, and trip history. The live tracking accuracy and camera footage help a lot during incidents, coaching, and operational monitoring.

Cons

Sometimes the AI driver alerts can feel overly sensitive and trigger too many notifications for drivers. Certain hardware troubleshooting situations, activation issues, or cable compatibility problems can also take extra time to resolve. Pricing can become expensive for larger fleets when adding multiple devices, cameras, and subscriptions together.

Review Source

LD

Lisa D.  
Safety Admin  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Favorable Samsara Review"

May 8, 2026

4.0

verall experience with Samsara has been great. It gives me so much visibility into my fleet operations and allows me to address unsafe driving behavior with drivers immediately. It has also made it much easier to keep my fleet compliant and organized.

Pros

What I like most about Samsara is the amount of detailed information it provides about my fleet in real time. The weather map is extremely helpful, and I really like being able to see the speed limit signs along a driver’s route when a speeding event occurs. The system also makes it easy to quickly identify who is out of compliance at a glance, and the location tracking has been very accurate.

Cons

What I like least is that the app has recently started automatically signing users out several times a day, which can be frustrating and interrupt workflow. Other than that, the platform has been very reliable and useful for managing our fleet.

Switched from

[Motive](https://www.capterra.com/p/138669/Motive/)

Cost and Customer Service was not up to par

Review Source

SJ

Sean J.  
Safety Manager  
Building Materials  
Used the software for: 2+ years

### "Samsara: A Winning Solution"

May 8, 2026

5.0

My overall experience with Samsara is that it is user friendly and extremely easy to use. The AI facial recognition software tracks employees effortlessly between different vehicles, and the safety inbox and safety reporting features help me to review my fleet easily on a daily basis. As a Safety Manager I appreciate the easy to use reporting functions and have been able to build an entire driver safety bonus program by utilizing Samsara's driver scoring system so my drivers are directly rewarded for their safe behavior on the road.

Pros

Samsara provides an excellent value for the cost of the system, especially when installed throughout an entire fleet of vehicles. Customer Support from Samsara is top notch, with questions being answered quickly and effectively. The software provides ease of use for administrators, installers, and end users. Any bus or issues experienced have been taken care of almost immediately from Samsara's team of experts. Log management is easily accessed and easy to review. Communication with Samsara is always fast and effortless.

Cons

I do not have any cons to report when it comes to Samsara. The software has been great for my drivers and fleet management team.

Review Source

VH

Victoria H.  
QC QA Auditor  
Facilities Services  
Used the software for: 1-2 years

### "An excellent tool for managing your fleet and rewarding excellent driver performance!"

March 13, 2026

5.0

Since one of our primary functions with our operation is to enforce parking, our fleet and our large number of Enforcement Officers are vital to a successful operation. In the past we have been able to follow their route through Opsman, however, we were not able to see them in the vehicle. We were not able to monitor their speed, or the vast array of possible safety issues while operating the vehicle. Samsara has been an incredible asset to us for ensuring safety of our fleet on the road, reducing incidents with our drivers, providing support following an incident, and providing an avenue through which we can affirm, encourage, and reward our Enforcement officers for above average performance! It has been extremely beneficial and positive.

Pros

Samsara has had a tremendous impact on our enforcement operation. When we first began using it, we had so many Safety Captures every day. Being able to see this, to share screenshots, download video captures, present these items to our drivers, has had a huge impact in a positive manner. Many of our drivers have now had 6 months or more of driving with no issues or with a 100 score. We present them with certificates and this has greatly increased morale and pride in their work. Samsara is very easy to use and navigate and provides incredible benefits to our enforcement operation such as tracking where our officers are at any given time, providing video footage when presenting evaluations or disciplinary action, etc. When there is any issue I just send out an email and get a reply from Samsara very quickly. They are quick to act when a problem needs resolution but there honestly have been very few issues. Samsara is a great value to our operation and worth the money invested.

Cons

The only issue I have observed with our Samsara program is that it is sometimes too sensitive. For example, it was capturing drivers for 'Possible drowsiness" where they weren't even yawning or closing their eyes. It is very helpful that you are able to adjust sensitivities with this software. The recent update has been especially helpful and it is even easier to navigate now!

Review Source

SM

Sam M.  
safety manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "safety manager "

March 5, 2026

4.0

In general, we are satisfied, and we do believe Samsara can improve many things to attract even more customers. Would I recommend them? Yes. But would everyone accept it right away? I’m not sure I’d have to be a pretty good salesman.

Pros

I like a lot of things about Samsara, the customer support, the accuracy, the features, and the cameras. The cameras could still be improved, but overall I’m happy with the system.

Cons

I don’t really like the constant updates that slow things down, or the new features that show up without a clear explanation and often aren’t needed. The payment process is also a bit unclear. There are good things, but there’s definitely room for improvement. The IFTA reports could definitely be improved, as well as better control over speeding. I also want to mention the updates the data connection is limited, and with weekly updates this often causes incorrect hour calculations for drivers. When it comes to hours, this is a real issue, especially because Samsara is considered one of the best ELD devices in the USA, and my company uses it mainly because the logs cannot be edited. Because of that, Samsara should improve its services and make things easier for drivers, not force them to do “math problems” just to guess how many hours they will have. And with constant updates, there’s always a risk that the logbook won’t work the way it should.

Review Source

SP

Sara P.  
Director of Operations  
Alternative Medicine  
Used the software for: 2+ years

### "Long time Samsara Customer"

December 5, 2025

4.0

We have used Samsara for over five years, and it has significantly improved our fleet management operations. Specifically, Samsara has significantly improved driver safety, data analysis, and overall operational efficiency. Our drivers consistently follow their scheduled routes, conduct mandatory pre-route and post-route vehicle inspections, and submit digital vehicle inspection reports (DVIRs). Furthermore, the platform allows us to track driver activity and safety in real time.

Pros

The GPS tracking and corresponding routing software is essential to our fleet management operations. This technology is critical for driver safety and efficiency. It allows us to know the real-time location of our drivers, facilitate necessary rerouting, and provide immediate location data in emergency situations.

Cons

I have noticed inconsistencies with the real-time alerts. Recently, one of my drivers was involved in a car accident, but I did not receive an accident alert. Instead, the only notification I received was a harsh brake alert. This suggests the accident alert functionality may not be working reliably. Second, for the route planning feature, it would be highly beneficial if we could be more precise when choosing the departure times for our drivers and other related schedule details. When optimizing the route, it overwrites any specific and precise times.

Review Source

KA

Kevin A.  
Director of Safety  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Director of Safety"

April 27, 2026

5.0

In today's litigious climate, the Samsara system allows drivers to be "hypersafe". This coaching technology is the only thing that is going to save the transportation industry. Each year, insurance rates continue to go up as does the number of lawsuits filed against carriers.

Pros

The AI Following Distance has made this system the ultimate Safety System. The Following Distance information that is captured along with Speeding, Harsh Brakes, Rolling Stops, and Lane Change Departures allows an organization to identify risk with their drivers. Thus, allowing drivers to be coached on safe driving habits.

Cons

Not having a paper log app option. The scoring system should use GPS speed to capture the vehicle speed for the scoring system. The Samsara speed is often incorrect.

Review Source

BW

Bryan W.  
Director of Supply  
Retail  
Used the software for: 6-12 months

### "Director of Supply"

April 14, 2026

5.0

I am impressed with Samsara to this point. We are currently looking to enhance our efficiencies by looking into the routing using Samsara. The reporting and tracking has giving us the tools necessary to see where our efforts need to be placed to be more efficient.

Pros

I really like the ease of use and the reports. We are really using the reports to assist us with tracking, performance, and efficiency. The value we currently gain has given us insights into the truck and driver performances. The support we receive has been tremendous. We have had questions and a couple issues that were resolved quickly and the first time.

Cons

Prior to the latest updates, In would have said the need to have one place to look at critical information. With the latest webinar, you have created one screen that provides the necessary information needed. It was a great update.

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