---
title: "Samsara Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Samsara the right GPS Tracking solution for you? Explore 1032 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/"
page_type: "reviews"
language: "en"
---

Samsara

4.5 (1032)

[View alternatives](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 16th, 2026

# Reviews of Samsara

Ease of use

4.5

Customer Service

4.3

## Pros and Cons in Reviews

TF

Travis F

Office AdminTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: 1-2 years.

“I love that I can communicate with my drivers safely through the internal messaging, and it has the option to read the message aloud to the drivers when delivered; which is great for time sensitive information. When I have had to reach out to Customer Service, they have answered the call promptly and resolved my questions every single time.“

September 4, 2026

LL

Liam L

Customer Service AssistantTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: 1-2 years.

“Sometimes, when I have at the same time too many tabs open with tracking trucks, and trying to open a new one from the same tab, it's not refreshing, and even if I try to open one from zero, it's not working, only if I already have one and open all trucks in the same tab“

February 3, 2026

GN

Gregory N

Senior Manager, Field ServiceGambling & Casinos, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“I like the safety inbox and the safety scores and all of the focus around driving safely and the things that managers can do through the driver app to encourage and reward safe driving.“

May 11, 2026

AT

Adam T

Cost Control AnalystConstruction, 51 - 200 employeesUsed the software for: 1-2 years.

“We do a fair amount of night shift work, and due to either the camera or the dark lit conditions inside the work truck, it is very difficult to clearly see the occupants of the vehicle.“

April 27, 2026

AS

Alexandria S

Senior Logistics ManagerWarehousing, 51 - 200 employeesUsed the software for: 6-12 months.

“This system has really given me a handle on our drivers behavior and being able to coach them in real time and in the end changing their driving behavior and making us a better company.“

May 8, 2026

LD

Lisa D

Safety AdminTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: 1-2 years.

“What I like least is that the app has recently started automatically signing users out several times a day, which can be frustrating and interrupt workflow.“

May 8, 2026

LD

Lisa D

Safety AdminTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: 1-2 years.

“It gives me so much visibility into my fleet operations and allows me to address unsafe driving behavior with drivers immediately.“

May 8, 2026

RC

Rupal Singh C

DispatcherLogistics and Supply Chain, 201 - 500 employeesUsed the software for: More than 2 years.

“Sometimes we face an issue in tracking, it takes time to track truck and trailer, due this it was time taking.“

May 1, 2026

## Showing most helpful reviews

Showing 1-25 of 1032 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Shannon B.  
Fleet Administrator  
Construction  
Used the software for: 2+ years

### "Samsara for Construction "

July 15, 2026

5.0

My overall experience with Samsara has been great. I appreciate the ease of use, the great communication with many departments, and the customer support that is offered. It is also a great tool to keep up with driving logs. It is easy to pull reports involving specific vehicles that record stops and starts and duration driven.

Pros

I appreciate the customer support and ease of use. Questions are answered in a timely manner and their goal is customer satisfaction. The online dashboard is easy to use whether to send support tickets, update drivers information, or configure alerts and settings. Communication is also top priority, I appreciate the communication threads throughout troubleshooting issues is appreciated.

Cons

My only complaint is with equipment gateways. Equipment isn't always an easy plug and go like it is with the vehicles. Sometimes it is harder to get accurate information without troubleshooting to see what wire works best, or if hardwiring is the better option.

Switched from

[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

Samsara had a better platform, was easier to use, and offered more features.

Review Source

PM

Puneet M.  
Manager, Safety and Compliance  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Samsara vision with a mission"

July 14, 2026

5.0

I would say the word PERFECT. very few companies come near the absolute perfectness including big machines like cars. Their vision of performance to the customer needs is nothing but perfect for what we are looking for.

Pros

Advanced AI technology. Better camera lenses with clear coverage. All pertinent safety measurements right on your computer screen with automated driver training.

Cons

updates are very frequent and you need time to catch up with them. You need to learn immediately what is new to keep abreast and then by the time you catch up there is something new out almost immediately.

Switched from

[Video Intelligence](https://www.capterra.com/p/10024874/Trimble-Video-Intelligence/)

Video quality of Samsara is much superior. Software is much more faster and quicker. Training can be sent over the phone immediatley. Updates are critical and extras are provided without extra cost.

Review Source

CC

Chris C.  
Manager  
Construction  
Used the software for: Less than 6 months

### "Samsara does not stop calling "

August 18, 2026

1.0

At first it was informative, now I feel like they did not like being told NO and they are still calling weekly after i have told them to stop calling numerous time. it feels like a petulant child who does not get their way.

Pros

I don't have anything good to say about this product, We have not used this product due to the cost per vehicle subscription rate. When it came to all of the options we found a product that exceeded our requirements and was thousands of dollars cheaper. I am sure they offer a good system i just can not say anything good or bad since we did not go with them. What i can say is when i told them we went with another company, I would get calls every other day if not daily asking me what company we went with. Even now after we have onboarded and i have told Samsara representatives numerous times we have already purchased another system, i still get calls weekly trying to sell me on their platform. After i thought about it, i am curious why they are trying soo hard to get us to sign on to their system, we are a very small family owned construction company with 2 dozen vehicle. I have asked them multiple times to quit calling since i signed a multi year agreement with another company yet i still get called that is borderline harassed weekly.

Cons

that is a real issue especially when you tell them NO.

Review Source

TF

Travis F.  
Office Admin  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Samsara Makes My Job Easier"

September 4, 2026

5.0

I use it in nearly every facet of my job, whether covering the data analytics, keeping track of our assets, communicating with drivers, or pulling video for training or insurance claims.

Pros

Absolutely breezy UI. So easy to look at and understand the information presented. It is practically turn key, you log in and immediately can grasp how to use the service. They update often to improve the value, add functions, or correct any bugs in the system. I love that I can communicate with my drivers safely through the internal messaging, and it has the option to read the message aloud to the drivers when delivered; which is great for time sensitive information. When I have had to reach out to Customer Service, they have answered the call promptly and resolved my questions every single time.

Cons

Sometime it is difficult to find some of the statistics that I need for my quarterly reports. It is only a minor inconvenience tho, and the AI chat tends to be able to guide me toward the solution.

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)

Reason for choosing Samsara

User interface was very simple and that accommodating to any user, whether tech savvy or not.

Switched from

[Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/)

It was clunky to use and the equipment was cumbersome

Review Source

MK

Michael K.  
Concrete Shipper  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Good Value"

July 13, 2026

5.0

Good, easy to work with. Consistent data, would like the cameras to be able to stay live longer. The trainings and the ability to chat make answering questions easier.

Pros

The ease of use, ability to track and view cameras. The different options of map view and the ability to see the weather is a nice option to have.

Cons

Cameras time out after sitting for a duration of time. System loses trucks in certain areas and it is a waiting game to get them back.

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Cost and lack of options with former supplier.

Review Source

PG

Paula G.  
Purchasing  
Mining & Metals  
Used the software for: 6-12 months

### "Great System"

July 13, 2026

5.0

Overall really seem to like the system better than our old one. Good customer support. Fast service when shipping.

Pros

Easy driver tracking, easy set up. Really good customer support. Log management is easy for the drivers.

Cons

2 factor authorization. By the time our server clears the email, the code/link has expired. Need to do it by SMS

Switched from

[Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/)

was not meeting our needs. Samsara has more features.

Review Source

MH

Mindy H.  
HR Logistics  
Public Safety  
Used the software for: 1-2 years

### "Love Samsara"

September 4, 2026

5.0

We love Samsara. Everyone is super friendly and quick to help when help is needed. They have a great database if you want to fix or change thing within the system.

Pros

Easy to install and re-install in new vehicle. Make my life easier!!!!! Quick customer support when an issue pops up. They communicate quickly to help with issues. Easy to log in and keep up with our vehicles.

Cons

Nothing at this time. Way better than our prior company! It has an easy change over to Samsara. Our prior GPS company we had to have the camera installed by a mechanic.

Switched from

[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

Better service, better GPS, Better cameras!!!

Review Source

DM

Dan M.  
Director, Financial Planning and Analysis  
Chemicals  
Used the software for: 6-12 months

### "Recommended (Based on Use for Integration into Internal Tracking & Reporting)"

July 17, 2026

5.0

I've been using Samsara to track & integrate the usage & mileage of our entire fleet since January of 2026, and I've had a very agreeable experience thus far. User friendly interface, multiple export options, and quick processing time. I'd recommend based on my somewhat focused use.

Pros

Easy functionality of the online platform, with ready ability to access and export needed reports on a regular basis and manipulate the parameters as needed. Very quick results, too.

Cons

I have not had any particularly negative experiences in using the platform thus far. There used to be a slight lag when first logging in to get to the Custom Reports I need, but that doesn't happen very frequently anymore, and it's once a very minor inconvenience when it does.

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[Linxup](https://www.capterra.com/p/153863/Linxup-GPS-Tracking/)

Wanted a one-stop shop to track entire fleet, whereas we had to use two separate providers before. Also, total cost was comparable to less with an abundance of additional features.

Review Source

RE

Robert E.  
Business Development and Strategy  
Construction  
Used the software for: Less than 6 months

### "Great experience "

July 13, 2026

5.0

Sales and onboarding has been great! Always felt like I got a response quickly. And the hardware arrived in 2 days, that was nuts! Haha.

Pros

Helped me understand all of the safety concerns not just GPS & speed. It’s very user friendly and the installation process was very straightforward.

Cons

It has taken some time of getting used to. We used our old GPS system for over a decade so it’s completely different interface. But we are getting there!

Switched from

[ClearPathGPS](https://www.capterra.com/p/152816/ClearPathGPS/)

Digital Vehicle Inspections, dash cams seemed more advanced than Clearpath.

Review Source

Kristofer G.  
Admissions Representative  
Hospital & Health Care  
Used the software for: 1-2 years

### "A great software for livery and logistics businesses!"

July 14, 2026

5.0

Its been very good experience and there have been multiple changes and each time they make the updates they are a real improvement.

Pros

Its very easy to use. THe interface is easy to manage from both the administration side as well as the driver side. Customer support is good and the updates are substantial and effective.

Cons

The hardware/camera installation seems to sometimes come down from underneath the dash. it's a little bulky and cumbersome.

Review Source

JW

Jeff W.  
Operations Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Rasmussen Trucking and Samsara collab"

March 13, 2026

5.0

My overall experience I would say is very satisfactory and I would not want it any other way. Thanks for making Samsara my choice.

Pros

I have had tried multiple products such as Omnitracs, and Samsara. I am 100% Samsara now. It is very reliable and has an overall ease of use. The dashboard is easy to teach drivers, and they pick it up fast. The cameras and the playback video is much easier to see and use vs Netradyne that I have also used in the past. I have had recent help from customer support as well. Their patience and thoroughness is also much appreciated. I also love the having my Fleet Screen up all day to reference where everyone is. Cuts down on calling them constantly to track their eta. Great Product!!

Cons

The only thing I can think I like least is the expense of each user option attached to the Samsara products. I wish it was a little cheaper to entice me to use all of the applications offered. It adds up fast with a large fleet.

Alternatives considered

[Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/)

Reason for choosing Samsara

Ease of use and driver compatibility makes Samsara a superior product.

Review Source

CD

Camden D.  
Fleet, Warehouse, and Dispatch Manager  
Construction  
Used the software for: 1-2 years

### "Samsara, the future of fleet safety and operations. "

March 16, 2026

5.0

My overall experience with the Samsara Brain and AI camera has been good. My Safety Manager \[sensitive content hidden\] is the primary user for the system. He collects and provides the information he receives for the Samsara system. As our Fleet Manager we use the Fleetio system with the Samsara system.

Pros

I appreciate that the Samsara system works with our auto integrate system by Fleetio. The Samsara Tracking, AI Camera, and Driver Report Card are all great tools and features.

Cons

The tape or adhesive used for the windshield camera mounting comes detached at times from the heat. Mechanics often disconnect the Samsara brain from the OBD port. Drivers often do not plug it back into the port which causes delays in receiving vehicle information.

Alternatives considered

[Fleetio](https://www.capterra.com/p/120855/Fleetio/)

Reason for choosing Samsara

We had already chosen Fleetio and are also using the Samsara system.

Review Source

DS

Dave S.  
Director of Safety and Compliance  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "The highest recommendation to anyone looking for ELD, Performance, and Safety "

February 25, 2026

5.0

We started with Samsara over three years ago and just renewed our contract. This was due to its ease of use, and the cost of equipment and service make Samsara a no-brainer.

Pros

The customer service has been amazing and my rep \[sensitive content hidden\] has been extremely helpful in walking me through the addition of the multi-cam.

Cons

My rep that I have now is great but in the past, I would be left wondering who I had. It would change and notice wasn't given.

Alternatives considered

[PeopleNet](https://www.capterra.com/p/216555/PeopleNet/)[Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/)[Isaak](https://www.capterra.com/p/173458/StatusToday/)

Reason for choosing Samsara

Cost was a big part as well as the fleet management dashboard gave our dispatchers, fleet manages, and safety an easy way to keep up to date on driver locations and logs.

Switched from

[Motive](https://www.capterra.com/p/138669/Motive/)

Customer service was a huge reason along with the ease of use for the drivers. When we first made the switch, I still had a few drivers with flip phones.

Review Source

BF

Brandon F.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "PHB Review"

March 15, 2026

5.0

Overall very satisfied. I’ve had good support with \[sensitive content hidden\] and he’s a very good communicator. We’ve had the privilege of trying out equipment tracking but have not yet been able to capitalize on that. I think this may be something we pursue more of in the near future if proven to be beneficial

Pros

The product is simple to use and has excellent live updates. The cameras have been a huge benefit for us with live access and video replays.

Cons

There are a lot of things that can be done with this product but for my position the simpler the better. Our company is extremely old school so integrating new people can be intimidating

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)

Reason for choosing Samsara

We felt like the support was there and it’s simpler. It seems to be compatible with maintainX that we are trying to integrate as well

Switched from

[LiveViewGPS Tracking](https://www.capterra.com/p/101233/LiveTrac/)

Live movement with direct alerts for incidents. Being able to set yard boundaries and send truck locations to foreman. Cameras and overall security I feel with our trucks on the road

Review Source

JB

Jeff B.  
Regional Director  
Consumer Services  
Used the software for: 2+ years

### "A trusted partner for promoting vehicle and driver safety"

February 6, 2026

5.0

Overall, they have provided a great service to our fleet, and we see value in continuing our partnership.

Pros

Samsara offers a very comprehensive vehicle safety management system combining reliable GPS tracking capabilities with AI-powered and assisted driver monitoring capabilities to help keep drivers safe in the moment and reduce accident risks. The equipment is durable, fast, and provides audio minders to drivers when they are demonstrating negative behaviors (ex: looking at their cell phones, speeding, not wearing a seatbelt, etc.). The dashboard for tracking vehicles across numerous states and geographical regions is very user-friendly. Recorded date from accidents or near-miss events can be easily obtained and is helpful for training and liability purposes. Lastly, the enhanced monitoring components help track vehicle health telematics like engine hours, battery effectiveness, and mileage. Samsara integrates well with our fuel card program and our Fleet Management system to help keep track of fuel economy and spend, and minders for preventative and periodic maintenance.

Cons

On occasion, we have had lapses in the availability of video data from key events, and this has made it harder to settle accident cases. Whether these lapses were caused by tech issues or internal errors is still not clear. The customer and tech support divisions are typically very responsive, but in some cases, they are slow to reply or initiate support efforts. I believe this is partly due to the timezone difference between Samsara and my company. I will say that whenever we have had an issue that we deemed serious enough to escalate to higher levels of support, they have been very responsive.

Switched from

[Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/)

CEO liked features of Samsara better than Azuga, on recommendation from his insurance carrier

Review Source

JS

Jen S.  
Transportation Manager  
Oil & Energy  
Used the software for: 2+ years

### "Samsara has increased efficiency and transparency in operations"

March 13, 2026

5.0

Samsara have given us more transparency into our operations and a better way to communicate and coach drivers. It has allowed coaching to be more timely and for us to be able to make it a positive for drivers. It also gives great feedback we can use for positive reinforcement for our drivers as well.

Pros

Full integration of GPS/Camera's and Safety. Additional features like commercial GPS and integrated forms allow for operational efficiencies.

Cons

Samsara continues to add features, and it can be hard to keep up with. Most features are beneficial and the platform is simple enough for our less-tech savvy drivers to still figure out.

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)

Reason for choosing Samsara

Recommendations from other companies and overall product.

Switched from

[DriveCam](https://www.capterra.com/p/112869/DriveCam/)[Meridian for RFP Analysis](https://www.capterra.com/p/137002/Meridian-for-RFP-Analysis/)

Both lacked functionality and did not enhance our operation. Both were less user friendly and required more time to do the same tasks as Samsara.

Review Source

RR

Rhonda R.  
Facility Driver Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Samsara Keeping you On Time"

April 20, 2026

5.0

Overall I suggest it to anybody that has a fleet and needs to keep track of them. Our company used a couple different over the years, this is hands down the best one.

Pros

The tracking on the Samsara website and the app are amazing! Being able to see where my driver is at any moment helps a lot. This helps me keep them on time for appointments, or let's me see I need to call their stops and push out delivery if they are behind. I love knowing. I also like the safety videos as well!

Cons

Not sure I like the new format, but I am getting used to it. Also, the app is not as fast as using the website.

Switched from

[BigRoad](https://www.capterra.com/p/147689/BigRoad/)

They were not as up to date on their apps and you all had more to offer.

Review Source

KP

Kenneth P.  
Director of Sales and Operations  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "A Game Changer"

January 30, 2026

5.0

Samsara has been a real game changer for us, from technology to the compliance piece, it has been an extreme improvement over the last provider.

Pros

The software is very easy to use and the hardware could not be easier to install. When we do have a problem the support team is great!

Cons

I would like to be able to see times along the vehicle route so we can quickly see at what time they where at a specific point on the map. Also the mobile app does many updates that take too long to restart the app.

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)

Reason for choosing Samsara

Their payment plan was not ideal, also they were more geared toward trucking

Switched from

[Zonar](https://www.capterra.com/p/126605/Ground-Traffic-Control/)

Zonar had compliance issues and many hardware issues

Review Source

MD

Max D.  
Fleet  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Reliable Fleet Management With Strong Real-Time Tracking"

May 8, 2026

5.0

Overall, Samsara has been a strong and reliable system for managing fleet operations. It improves visibility across trucks, drivers, and equipment while helping with compliance and safety monitoring. The platform works especially well for companies that want centralized fleet management and real-time operational control. Support experience has generally been positive, and the system continues improving with updates and new features. While there are occasional hardware or alert-related frustrations, the overall operational benefits outweigh the negatives.

Pros

The real-time GPS tracking and camera integration are the strongest parts of Samsara. The platform is easy to monitor for fleet operations, driver behavior, equipment tracking, and ELD compliance all in one place. Installation and activation are usually straightforward, and the dashboard gives dispatch and fleet teams quick access to vehicle status, diagnostics, and trip history. The live tracking accuracy and camera footage help a lot during incidents, coaching, and operational monitoring.

Cons

Sometimes the AI driver alerts can feel overly sensitive and trigger too many notifications for drivers. Certain hardware troubleshooting situations, activation issues, or cable compatibility problems can also take extra time to resolve. Pricing can become expensive for larger fleets when adding multiple devices, cameras, and subscriptions together.

Review Source

MM

Madelyn M.  
Admin  
Farming  
Used the software for: 2+ years

### "Samsara is awesome!"

April 20, 2026

5.0

Overall, we like Samsara. The updates that are continuously happening make Samsara really reliable. We also love the weather addition to the dashboard.

Pros

The best part of Samsara is being able to track our trucks in real time. We also like that you can send real-time tracking to customers, and they can easily access and track the trucks.

Cons

On the billing end, it is difficult to match your assigned asset number with the corresponding Samsara units.

Review Source

LS

Lawrence S.  
Safety and compliance manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Powerful safety tool, limited by administrative complexity "

April 6, 2026

5.0

Overall, Samsara is a powerful platform with strong tracking, safety monitoring, and video capabilities. The performance is solid, and the tracking data is dependable. However, it requires time and experience to fully understand and configure properly. Customer support and documentation are helpful, but due to the complexity of the system, there is still a reliance on trial and error to learn the platform. Once dialed in, it can be very effective—but the initial experience on the administrative side could be significantly improved.

Pros

Samsara provides strong visibility into driver behavior, tracking, and overall fleet safety. The GPS tracking and trip data are reliable, and the ability to review video footage tied to events is one of the most valuable features—it allows for accurate validation instead of guessing what happened. From the driver side, the app is straightforward and easy to use, which helps with adoption. Once the system is properly configured, it becomes a powerful tool for identifying trends, managing risk, and improving accountability across the fleet.

Cons

The administrative side is not very user-friendly and has a steep learning curve. Key features are difficult to find, and the navigation between dashboards, safety inbox, coaching, and driver profiles is not intuitive. There is also confusion around how settings (like speeding thresholds and sensitivity) impact driver safety scores. Without proper setup, the system can generate excessive alerts that require manual filtering, which is time-consuming. Occasionally, the platform feels inconsistent in how data is presented, and it can take extra steps to locate specific events or reports.

Review Source

SJ

Sean J.  
Safety Manager  
Building Materials  
Used the software for: 2+ years

### "Samsara: A Winning Solution"

May 8, 2026

5.0

My overall experience with Samsara is that it is user friendly and extremely easy to use. The AI facial recognition software tracks employees effortlessly between different vehicles, and the safety inbox and safety reporting features help me to review my fleet easily on a daily basis. As a Safety Manager I appreciate the easy to use reporting functions and have been able to build an entire driver safety bonus program by utilizing Samsara's driver scoring system so my drivers are directly rewarded for their safe behavior on the road.

Pros

Samsara provides an excellent value for the cost of the system, especially when installed throughout an entire fleet of vehicles. Customer Support from Samsara is top notch, with questions being answered quickly and effectively. The software provides ease of use for administrators, installers, and end users. Any bus or issues experienced have been taken care of almost immediately from Samsara's team of experts. Log management is easily accessed and easy to review. Communication with Samsara is always fast and effortless.

Cons

I do not have any cons to report when it comes to Samsara. The software has been great for my drivers and fleet management team.

Review Source

TB

Tim B.  
Safety  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### ""Reliable Fleet Tracking with Advanced Safety Features""

February 24, 2026

5.0

"Great all-in-one platform for keeping our LLC compliant. The software is much more modern than other ELD providers we've used in the past. It’s a bit expensive, but the reliability of the GPS and the simplicity of the DVIR reports save us several hours of paperwork every week."

Pros

"The AI-integrated dash cams have been the most valuable feature. The system automatically detects and uploads clips of harsh events or distracted driving, which makes coaching our drivers much easier and provides great insurance protection in case of accidents."

Cons

"The pricing structure is on the higher end of the market, and the long-term contract commitments (usually 3 years) can be intimidating for a small growing fleet. The upfront hardware costs for cameras and gateways also add up quickly."

Review Source

SB

Steven B.  
Safety Director  
Construction  
Used the software for: 1-2 years

### "Safety Director"

February 20, 2026

5.0

Samsara, because of its usefulness, has allowed me to concentrate on other areas of Safety that might otherwise have time allotment restrictions.

Pros

As Safety Director Samsara videos are a VITAL tool of mine in ensuring our drivers are being safe and adhering to our driver safety program. Tracking fuel mileage, idling times and hours on the road is a huge advantage, and the overall product is a great value for the money. The ease of use is a definite plus and the customer support has been excellent.

Cons

Even though I am still discovering all the available options to our units I have not discovered how to get an alert for "smoking / vaping" in the vehicles.

Review Source

KA

Kevin A.  
Director of Safety  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Director of Safety"

April 27, 2026

5.0

In today's litigious climate, the Samsara system allows drivers to be "hypersafe". This coaching technology is the only thing that is going to save the transportation industry. Each year, insurance rates continue to go up as does the number of lawsuits filed against carriers.

Pros

The AI Following Distance has made this system the ultimate Safety System. The Following Distance information that is captured along with Speeding, Harsh Brakes, Rolling Stops, and Lane Change Departures allows an organization to identify risk with their drivers. Thus, allowing drivers to be coached on safe driving habits.

Cons

Not having a paper log app option. The scoring system should use GPS speed to capture the vehicle speed for the scoring system. The Samsara speed is often incorrect.

Review Source

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