# Page 12 | Samsara Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is Samsara the right GPS Tracking solution for you? Explore 938 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews

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Samsara

4.5 (938)

[View alternatives](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 12 - Reviews of Samsara

## Showing most helpful reviews

Showing 276-300 of 938 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JS

Josh S.  
Regional Operations Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great product "

December 13, 2024

5.0

Great product and easy-to-use design. Typically a short learning curve for new managers coming from outside the industry or with limited knowledge on these topics.

Pros

The ease of navigating through the different features as well as the amount of features that are included. From Idle time and Efficiency to Compliance and GPS stats.

Cons

Having to pull multiple one minute videos in order to get sound. Instead of one 5-10 minute video.

Review Source

JM

Jenn M.  
DSP Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Samsara camera in company vehicles"

April 12, 2025

5.0

I appreciate Samsara device to be able to check in how the staff & individuals are in the vehicle.

Pros

I like the fact that when there is a hard brake, not looking ahead, or something that it picks up as an alert, it marks that time frame in red & shows the clip nicely.

Cons

I wish it was easier to locate the alerts. If it could give the exact date to look at instead of going through several days to find it. Unless that is already an option & I am just unaware.

Review Source

DG

David G.  
Safety and Compliance Director.  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "My two cents"

December 12, 2024

2.0

Always used blue Ink Tech, a basic service that ALWAYS works. Bluetooth. Samsara is a little too much, too busy.

Pros

Trackability, videos, Video library and the ELD itself.

Cons

The Wi-Fi link should hook to the truck via Bluetooth. to many redundancy's a lot of the app can be shortened to just one click instead of 2 or even 3. You guys had no idea about Agg exempt???

Review Source

Response from Samsara

January 10, 2025

Thank you for your feedback, David! Your feedback is invaluable and helps us to continue to improve our product and the customer experience. If you have any other feedback and need support in the future, please reach out to us directly at (415) 329-6900 and someone will be in touch as soon as possible.

DF

Daniel F.  
Mobile Manager  
Facilities Services  
Used the software for: 1-2 years

### "Samsara helps drivers to be safe on the road."

January 8, 2025

5.0

Samsara cameras have been an effective means to help our drivers drive safely and protect them in case of accidents and road incidents. If someone calls to complain about a driver, we can look at the video and determine what happened and make a better judgement on the incident. The impersonal reminder to slow down or buckle your seatbelt are good enhancements to our safety program.

Pros

Customer Service is the best. Responsive and prompt. They work hard to find solutions to and problems.

Cons

Shipping price on things from the store is too high.

Alternatives considered

[One Step GPS](https://www.capterra.com/p/197399/One-Step-GPS/)

Reason for choosing Samsara

We liked the product and the service we were getting and they bought out our contract.

Switched from

[DriveCam](https://www.capterra.com/p/112869/DriveCam/)

Poor customer service and some features did not work well.

Review Source

aA

angel A.  
safety coordinstor  
Architecture & Planning  
Used the software for: Less than 6 months

### "Great to and easy to use"

April 28, 2025

5.0

Pros

once installed and have learned to operate it becomes easier to use, the trip application is very useful

Cons

tags on a tablet on smart phone cover too much of screen I don't like it as it takes too much time to see one particular asset.

Switched from

[Zonar](https://www.capterra.com/p/126605/Ground-Traffic-Control/)

company chose this product as some one recommend it

Review Source

Response from Samsara

April 29, 2025

Hi Angel, Thanks for taking the time to share your review with us. Your feedback is invaluable and helps us to continue to improve our product and the customer experience. If you have any other feedback and need support in the future, please reach out to us directly at (415) 329-6900 and someone will be in touch as soon as possible. Thanks for your partnership, Kelly

RF

Robert F.  
Admin Sales  
Construction  
Used the software for: 1-2 years

### "Well Done App!"

December 12, 2024

4.0

I never used it to its full capacity but what I used it for it was very good

Pros

Good and accurate locations, Nice integration and UI.

Cons

I do like the UI but it does take some time to get used to sometimes the info is a bit hard to locate. Easier menus and drop downs?

Review Source

WW

Wendy W.  
Compliance Manager  
Oil & Energy  
Used the software for: 1-2 years

### "Team Samsara"

December 13, 2024

5.0

Our sales rep, \[sensitive content hidden\], is the best.

Pros

Customer service is great, access to real time data.

Cons

Portal, sometimes too much to find what I need.

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)

Reason for choosing Samsara

Motive was more concerned about taking our business from Samsara (GPS) than trying to accommodate our ELD needs.

Switched from

[Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/)

real time data and we had GPS system already in place

Review Source

RD

Rusty D.  
COO  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Samsara Brings Smiles...."

January 8, 2025

5.0

Very positive and love the products. Our entire fleet and Operations team have adapted quickly with the help and support of the Samsara team.

Pros

Customer support and reliability with the correct info given.

Cons

I would say as a carrier, the trailer tracking equipment battery life is terrible. Even set with low frequency on pings, these trackers constantly have to be swapped out or serviced which cost time and money.

Switched from

[PeopleNet](https://www.capterra.com/p/216555/PeopleNet/)

Better product and no hardware in the tractors with the app.

Review Source

JB

Jeffrey B.  
Operations Manager  
Food & Beverages  
Used the software for: 2+ years

### "Awesome! Easy to use"

February 3, 2025

5.0

Overall it has been a really great experience, and our team benefits a lot from this software.

Pros

I like that you can see drivers in multiple locations and where they stopped throughout the day, and for how long they stopped.

Cons

What I like least is that sometimes we have issues with the hubs not connecting or displaying properly on the browser.

Review Source

TG

Todd G.  
Project Manager  
Oil & Energy  
Used the software for: 1-2 years

### "Great for Asset Tracking"

April 10, 2025

4.0

Limited user, but I would recommend Samsara to colleagues.

Pros

Asset tracking is straight forward - markers are helpful

Cons

The asset history reporting is not as easy as with other solutions I have used

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Company I work for switched systems (upgrade IMO)

Review Source

KS

Kathy S.  
Administrator  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Samasara SAVES YOU MONEY"

December 13, 2024

5.0

We love Samsara and so does our insurance company! We even get discounts

Pros

Samsara has been so valuable to our company on saving us from people trying to collect from trucking companies needlessly when it's their fault!

Cons

We have not found anything at this time we don't like

Review Source

ZO

Zully O.  
MANAGER  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Samsara is super easy"

December 13, 2024

5.0

I have been working with SAMSARA for more than 5 years and I always recommend it because it is one of the best platforms. It is very user-friendly to use and enter information.

Pros

The platform is easy to use and has everything I need to be automated

Cons

Maybe the bad thing is that to upload diesel tickets it is tedious

Review Source

DA

Dustin A.  
WAREHOUSE LEAD  
Construction  
Used the software for: 6-12 months

### "SAMSARA REVIEW "

April 10, 2025

5.0

I PERSONALLY LIKE IT, THE CAMERA IS USEFUL IN MOST INSTANCES

Pros

THE APP IS EASY TO USE. INTERFACE IS SELF EXPLAINITORY

Cons

NO COMPLAINTS, EVERYTHING IS SELF EXPLAINITORY

Switched from

[DQT](https://www.capterra.com/p/78454/DQ-ODT-System/)

CAMERA USE AND REAL TIME MONITORING, BETTER INETERFACE

Review Source

SH

Shawn H.  
Vice President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Samsara - Yukon"

December 13, 2024

3.0

Overall, Samsara has a good platform and does the job. There are some glitches, especially while operating near the border for Canada North vs South. I have heard similar issues with other providers, and general industry feedback is Samsara is on top of the list as preferred.

Pros

Easy to install, provides useful metrics and good dash camera detections.

Cons

Tracking sometimes delayed and having a couple of failed modules recently. Would be nice to have a lower cost and more flexibility for scaling down operations - They put you on a contract and even if you need to scale down doe to economic reasons, there is zero concession to remove a few devices, even short term.

Review Source

AS

Aide S.  
SAFETY COORDINATOR  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Samsara review "

December 16, 2024

5.0

Very good, nice working with them, having the opportunity to chat with them through the phone when in doubt of app usage and receiving super nice treatment is something to remember

Pros

The samsara app service is super easy to use! everything is well organized and displayed, and also when in doubt the Samsara team is very helpful and kind, they explain everything you need very precisely and patiently.

Cons

Sometimes theres a little trouble with the conectivity

Review Source

KB

Kurt B.  
Training and Procurement Manager  
Utilities  
Used the software for: 1-2 years

### "Samsara - Review"

April 28, 2025

4.0

Overall i had an ok experience with Samsara

Pros

The UI on the tracker system was good and fit for purpose.

Cons

When leaving the account we were stuck with the payment of all the cameras which we had no use for afterwards.

Review Source

JD

Janice D.  
Fleet Specialist  
Food Production  
Used the software for: 6-12 months

### "Janice Davis- project manager Pilgrims"

December 13, 2024

4.0

Overall, the experience has been very good, the Samsara implementation team was fantastic. Very knowledgeable and willing to help.

Pros

The quality of the pictures and videos are very good.

Cons

The dashboard could be more user friendly, or more programable to our wants and needs,

Alternatives considered

[DriveCam](https://www.capterra.com/p/112869/DriveCam/)

Reason for choosing Samsara

I don't know, someone else made the decision

Review Source

MR

Michael R.  
Regional Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Regional Manager "

April 15, 2025

5.0

Very Helpful and useful. I love the camera feature with the video. We have been helped tremendously with that .

Pros

Functionality, of samsara is great. Very easy to use and assigned a new driver to the AP

Cons

The Velcro piece where you install the camera is not that great. If we have to install a new windshield it's difficult to put back .

Review Source

BS

Buck S.  
Safety director  
Retail  
Used the software for: 1-2 years

### "Grand Home Furnishings"

January 17, 2025

5.0

It has gone very well, the samsara team has always been there to help.

Pros

Seeing what the drivers are doing wrong and coaching them on how to become a better driver.

Cons

If you have to remove the camera to install into a different vehicle the tap wont hold.

Alternatives considered

[Driver•i One](https://www.capterra.com/p/238200/Netradyne/)

Reason for choosing Samsara

More contact with Samsara. Other company would not call back

Review Source

CG

Christos G.  
Director of Transportation and Fleet Management Operations  
Hospital & Health Care  
Used the software for: 2+ years

### "Samsara is the bomb.com"

December 13, 2024

5.0

My overall experience has been fantastic! I'm looking forward to continuing our relationship!

Pros

Overall functionality and insights that my team and leadership are provided with on a regular basis! :)

Cons

The one minute audio & video clips are brutal for inquiries! I wish the accelerometer could be modified to start recording earlier than 5 mph.

Alternatives considered

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

Reason for choosing Samsara

Samsara was exceptionally more functional and the price point was better!

Review Source

cW

chris W.  
logistics  
Construction  
Used the software for: 2+ years

### "Samsara review"

April 28, 2025

5.0

Pros

Tracking all of our company trucks easy to use.

Cons

n/a.

Review Source

kU

kirsty U.  
Office Administrator  
Events Services  
Used the software for: 1-2 years

### "Samsarsa tracking "

March 10, 2025

5.0

very pleased with the whole layout and map

Pros

the ease of the map and tracking of the vehicles

Cons

the template for fuel and maintenance are not the best

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

for a more updated system which allows a lot more

Review Source

RB

Rodrigo B.  
manager  
Hospitality  
Used the software for: 2+ years

### "Great Software 100% recommended "

December 13, 2024

5.0

We love using samsara , it makes our party rental company stress free, we know where our driver at all times, if they are speeding , maintenance is easier with the app , it tell you what's wrong with vehicle, you don't have to keep track yourself .

Pros

Software it's friendly user, has an accurate tracking ,

Cons

The price is the only least part our company doesn't like, everything else its great and works well.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

My company switch to a different software not as good as Samsara , but it does track our fleet

Review Source

SC

Shemekia C.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "USER FRIENDLY!!"

December 15, 2024

5.0

Samsara has revolutionized their platform to be extremely user friendly. I have been a happy user since 2018.

Pros

I love that Samsara's Platform is user friendly.

Cons

Although I don't have to contact customer service often, I would like to speak to someone immediately and not have to wait for a call back.

Alternatives considered

[AT&T Workforce Manager](https://www.capterra.com/p/161448/AT-T-Workforce-Manager/)

Reason for choosing Samsara

Samsara was more user friendly. The competition was complex.

Review Source

JG

Jose G.  
Shipping and Dispatch Lead  
Warehousing  
Used the software for: Less than 6 months

### "Samsara review "

October 24, 2025

5.0

It's actually been good I haven't had any issues in the 6 months I've started using it, not any problems

Pros

I like how it's not complicated easy to use for anyone I believe with basic computer skills. Keep up the good work

Cons

What did I least like about Samsara? Well... what can I say, nothing bad it's been good for me until now

Review Source

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