# Page 13 | Samsara Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is Samsara the right GPS Tracking solution for you? Explore 938 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews

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Samsara

4.5 (938)

[View alternatives](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 13 - Reviews of Samsara

## Showing most helpful reviews

Showing 301-325 of 938 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MJ

Misty J.  
Fleet Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Love Samsara"

December 12, 2024

5.0

Overall we are very pleased with Samsara.

Pros

Ease of use. We like that you listen to feedback and add a lot of our suggestions for improvements.

Cons

I wish they offered more data without an additional fee.

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)

Reason for choosing Samsara

The upgrades and improvements that it offers.

Review Source

TS

Tim S.  
GM  
Environmental Services  
Used the software for: 2+ years

### "Great Tracking Software"

June 13, 2025

4.0

Pros

ease of use and can pull videos as needed even years later. It also has maintenance and IFTA tracking.

Cons

Ordering new equipment and finding out what is compatible and up to date. The process of ordering new equipment takes too long.

Review Source

DL

Derek L.  
Manager  
Construction  
Used the software for: 1-2 years

### "RCI Division 91-Alex City"

December 13, 2024

4.0

Overall it is a very reliable system. The app is very user friendly. Great for tracking employees and driving habits.

Pros

Being able to track our trucks, and being able to track driving habits.

Cons

I think that the sensitivity of some violations are too sensitive and lots of times the speed limits don't match the speed limits on google maps.

Review Source

VW

Vickey W.  
Safety Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Great Product"

December 13, 2024

5.0

Sales, customer service and technical support have been great

Pros

The reporting features and ease of the application as well as customer service

Cons

Updates can affect the driver's application and they get frustrated

Alternatives considered

[PeopleNet](https://www.capterra.com/p/216555/PeopleNet/)

Reason for choosing Samsara

Customer service, value of product, pricing

Switched from

[Motive](https://www.capterra.com/p/138669/Motive/)

Competitive pricing, value of product as well as applications we wanted to implement.

Review Source

cE

chuck E.  
Fleet Safety Manager  
Food & Beverages  
Used the software for: 2+ years

### "still a great service to have"

December 14, 2024

5.0

All in all, the support is good. The system is great along with the driver app.

Pros

able to find and track my trucks and trailers. Being able to have reminders of upcoming service or annuals

Cons

Hard to know what check engine light codes are while having multiple truck makes. I'm not able to "just" monitor only trailers that have the reefer running. I get updates on trailers sitting empty as well.

Review Source

CL

Cory L.  
operations manager  
Alternative Dispute Resolution  
Used the software for: 1-2 years

### "Great product"

April 10, 2025

5.0

10 out of 10 great customer service, would highly recommend Samsara.

Pros

clear picture, very good product. i never had any issues with cameras.

Cons

I can't find anything that I do not like. My over all experience with Samsara has been very good.

Review Source

NH

Nick H.  
Driver Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Samsara review "

January 8, 2025

5.0

Great experience overall Caleb in sales is a great representative of your company

Pros

navagation, training videos , report data

Cons

more how to videos on navigation of system

Alternatives considered

[Sign In App](https://www.capterra.com/p/162584/Sign-In-App/)

Reason for choosing Samsara

better all-around product able to do what we want

Review Source

DW

DeSHUN W.  
Safety Manager  
Construction  
Used the software for: 2+ years

### "SAFETY MANAGER"

October 10, 2024

4.0

Great tool to be used for insurance purposes, like that it keeps driver awareness and shows potenetional drivers bad habits that could effect company prices to go up

Pros

The samsara video display is fantastic for live time video displays current and old recordings gives required proof to all incidents and to all drivers gives them potential of hazards that surround them while staying focused on driving and there surroundings

Cons

The thing that I liked least about samsara is that there is no video feed to the rear of truck also some times video is blurry

Review Source

LY

Lester Y.  
Branch Manager  
Consumer Services  
Used the software for: 1-2 years

### "A positive experience "

December 17, 2024

5.0

Its been very positive. I actually referred your services to the City of Lake Station Indiana and they use you now as well.

Pros

The website is very user friendly and pulling up video history is easy

Cons

I wish there was a way to display the speed limit that samsara was using.

Review Source

SK

SUE K.  
ADMIN ASST TRANSPORTATION CLERK  
Food & Beverages  
Used the software for: 1-2 years

### "AVALON TRACKING "

December 16, 2024

5.0

TRACKING, MAINTENANCE WITH VEHICLES, OVERALL ESTABLISHMENTS AND ROAD CLOSURS ARE EASY TO WATCH.

Pros

EASY TO FOLLOW THE TRACTORS AND TRAILERS, AND GPS

Cons

SOMETIMES IT GIVES THE WRONG LAT & LON ON THE GPS

Review Source

TH

Tim H.  
Claims Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Claims Manager, Loss Prevention"

April 15, 2025

5.0

Very good, easy to use as well. Well liked by the entire staff. Everyone in Safety has access.

Pros

Using it to deny claims that are brought against the company. We use a disclaimer as well when sharing the video.

Cons

nothing really, it is user friendly, my staff likes it. It saves forever so that is great.

Review Source

TG

Tods G.  
General Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Great robust product"

December 13, 2024

5.0

Great. Been great since the beginning. Allows us to continue to grow seamlessly into different markets and products with the in depth visibility.

Pros

It works via mobile almost as well as the desktop version

Cons

Wish reporting was possible to look at via mobile

Alternatives considered

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Reason for choosing Samsara

Pricing and functionality drove our decision to Samsara.

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Needed ELog built in the same software as tracking for ease of use.

Review Source

AM

Anthony M.  
Field supervisor and routing supervisor  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Route Supervisor CPSB schools."

September 4, 2024

5.0

Absolutely fantastic. Support has been so much better as the company has evolved into a better app and online experience.

Pros

Instant video of accidents and issues. We are able to get quick footage in the event of a major accident.

Cons

My only issue is not being able to assign drivers to there vehicle. We typically make many changes in that area as a school district.

Switched from

[Zonar](https://www.capterra.com/p/126605/Ground-Traffic-Control/)

needed a more updated GPS that would give us updates by the seconds. not minutes.

Review Source

LD

Larry D.  
Supervisor of Parking and Transportation  
Hospitality  
Used the software for: 1-2 years

### "Samsara - A great fleet business tool"

December 13, 2024

5.0

Great experience, and we have expanded the use of Samsara to other parts of the company to track maintenance and driving habits.

Pros

I like that we can track the performance of our fleet drivers with respect to safety and efficiency.

Cons

I really don't feel there are any cons, however there are probably some drivers that do not like it feeling that "Big Brother" is watching. Then again if you are a safe driver there is nothing to worry about.

Review Source

RD

Rick D.  
Owner  
Construction  
Used the software for: 2+ years

### "Great program"

January 15, 2025

5.0

Everything is excellent. Love the app and the online dashboard.

Pros

We love working with Samsara. It makes IFTA tracking, asset tracking and just about anything to do with DOT regulations easy and effortless. Everything you can want to know is at your finger tips.

Cons

Nothing to change. Love everything about the app and the program

Review Source

WS

Walter S.  
Corporate Trainer - Safety Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Great tool for Safety & Operations"

April 11, 2025

5.0

That is pretty good Value for the service offered

Pros

Being able to see "real-time" incident videos.

Cons

Some employees feel it is invasive of their privacy.

Review Source

JD

Jessica D.  
Admin  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "A Must Buy!"

January 15, 2025

5.0

Pros

Functionality and user friendly. \[sensitive content hidden\] from customer service is great to work with and extremely helpful.

Cons

Our office has no dislikes about Samsara

Switched from

[Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/)

Product was not reliable, and customer service was difficult to work with

Review Source

JE

Judy E.  
Claims Assistant  
Medical Practice  
Used the software for: 1-2 years

### "Claims Assistant"

April 10, 2025

5.0

Always have what i need to get accurate information.

Pros

True and accurate videos with name, location and vehicle #.

Cons

None, all information is great no cons as far as I use.

Review Source

BT

Baily T.  
Log Rep  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Samsara Review 2024"

December 12, 2024

5.0

Customer Service and just the Samsara people in general are always kind and willing to help.

Pros

Samsara is very easy to understand, not only for the dashboard but for drivers on an everyday basis.

Cons

Samsara has its glitches like any other website/app but is usually an easy fix.

Switched from

[PeopleNet](https://www.capterra.com/p/216555/PeopleNet/)

Overall quality of the product and usage

Review Source

TS

Tanya S.  
DOT Specialists  
Environmental Services  
Used the software for: 1-2 years

### "Samsara is worth every penny."

January 8, 2025

5.0

The experience with Samsara has been amazing! 3 years and going strong.

Pros

The information is endless! Samsara provides all of the tools needs to run your fleet. Including HOS, safety, and Maintenace tracking.

Cons

Some of the reports could have more details on them. It would be useful to select the information you receive with in the reports.

Switched from

[Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/)

The data we required wasn't available with the older systems.

Review Source

BW

Bert W.  
Transportation Technology Specialist  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "I love Samsara!"

December 12, 2024

5.0

Nothing but good things! Everyone I reach out to for assistance is always friendly and knowledgeable. All support tickets are resolved in a timely manner as well!

Pros

Overall ease of use and easy to understand user interface

Cons

Some of the features don't work as I would prefer. Ideally the fuel purchases would link a card to a driver and track with them

Review Source

JP

Jackie P.  
Safety Compliance  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Samsara review"

December 13, 2024

4.0

Overall, our experience has been decent.

Pros

Real time tracking, maintenance schedules, safety coaching and events.

Cons

The driver app seems to glitch quite often making it hard for the drivers to use sometimes. It wants to change their operating zone when they are no where near a border. The prompt continually comes up making it hard for the driver to navigate to another page.

Review Source

AD

Arnold D.  
Safety Specialist  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Samsara Review"

January 15, 2025

5.0

Has been a great experience and the Support team are always there to assist.

Pros

Its accessibility to access it in any laptop/mobile device.

Cons

There has been time that I have wanted to abstract video from VG and I have been unable to do so. I had to call in Support and have them restart the VG to be able to abstract the video.

Review Source

JA

Joel A.  
SAFETY DRIVER TRAINER  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Samsara Review"

December 13, 2024

4.0

Great experience! They help us keep our fleet safe!

Pros

EVENT ALERTS ALMOST IN REAL TIME.I get me alerts in a timely manor so i can take immediate action when necessary. I can review videos of events and use the material for coaching and feed back to our drivers.it allows us to be proactive and really be able to keep up with safety trends our drivers .

Cons

I WISH THE SPEEDING ALERTS, WHERE EXACTLY THE SAME AS THE HARSH DRIVING ALERTS

Review Source

KR

Krista R.  
General Manager  
Oil & Energy  
Used the software for: 1-2 years

### "We Love Samsara!"

December 13, 2024

5.0

Samsara does need require a ton of training, is very user friendly and easy way to keep track of field staff

Pros

I like being able to see where my drivers are and be able to back up any issues that they might get into with footage. I also like being able to be pinpoint accurate with payroll by using trip reports

Cons

I don't have any negative experiences or thoughts with Samsara

Review Source

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